Course Overview

    Overview

    Course Highlights

    Eligibility Criteria

    Benefits

    Exam Format

    Certification Cost

    What Is the Certified ScrumMaster Credential?A Foundation for Agile Delivery

    The Certified ScrumMaster (CSM) certification is the Scrum Alliance's entry-level credential for professionals who want to lead and support Scrum teams. Invensis Learning's CSM certification training in Sofia gives you a clear understanding of the Scrum framework, the Scrum Master role, and the five values that make teams effective. The course is aligned to the Scrum Alliance CSM Learning Objectives and the current Scrum Guide (November 2020), and is delivered by a Scrum Alliance Certified Scrum Trainer. You learn Scrum theory and empiricism, the accountabilities of the Scrum Team, all five Scrum events, the three artifacts, and servant leadership, then sit the online Scrum Alliance exam. Delivered in live virtual and classroom formats, the training suits aspiring Scrum Masters, developers and project managers moving into agile delivery across Sofia's technology and fintech sector. Passing the CSM exam earns the credential and a two-year Scrum Alliance membership, giving you a globally recognised start in agile.

    Invensis Learning is aligned with Scrum Alliance to provide CSM certification in Sofia. The training is delivered by Certified Scrum Trainers (CST) using official Scrum Alliance courseware and the CSM Learning Objectives.

    What Is the Certified ScrumMaster Credential?A Foundation for Agile Delivery

    Certification Badge

    Invensis Learning is aligned with Scrum Alliance to provide CSM certification in Sofia. The training is delivered by Certified Scrum Trainers (CST) using official Scrum Alliance courseware and the CSM Learning Objectives.

    Key Highlightsof the CSM Certification Training Course

    CSM Certification Eligibility in SofiaDo You Qualify for the CSM Exam?

    What CSM Certification Does for Your CareerBenefits for Individuals and Teams

    CSM Exam Format in SofiaWhat to expect on exam day

    The Certified ScrumMaster (CSM) assessment validates your understanding of the Scrum framework and your readiness to serve as a Scrum Master on delivery teams. The assessment focuses on the Scrum Guide foundations, the three roles (Product Owner, Scrum Master, Developers), the five events, the three artifacts, and the values and theory underpinning empirical process control. Through a combination of multiple-choice questions, candidates are tested on their ability to apply Scrum principles in real-world team environments.

    CSM Certification Cost in Sofia

    Note: Prices may vary depending on your location and delivery preferences. Reach out to our learning advisors for the exact pricing details.

    Scrum Master Careers and Pay in SofiaRoles, Demand and Earning Power

    Scrum Master roles are among the most sought-after agile positions across Sofia, where a fast-growing technology and fintech sector runs delivery on Scrum. A CSM credential signals that you understand the Scrum framework and the servant-leadership role employers now expect. Demand spans Scrum Master, Product Owner, Agile Project Manager and Agile Coach roles, and here is what the Sofia market is telling us right now.

    Why Agile Talent Is in Demand Across Sofia

    CSM is more than a credential. It is a career step for professionals who want to lead agile teams. Join the Scrum Masters helping Sofia's teams deliver with focus and flow. Start your journey today.

    Your Sofia Career Transformation

    Your Scrum Career, Before and After CSM

    The Difference Certification Makes

    Sofia's technology and fintech sector increasingly separates certified Scrum Masters from the rest. As agile delivery scales across nearshore and product teams, here is which side of that line you want to be on.

    Sources: SalaryExpert, Glassdoor, PayScale (Bulgaria) 2026.

    How to Get CSM Certified in SofiaStep-by-Step Certification Process

    The path to online CSM certification in Sofia is straightforward. Complete the 2-day Certified Scrum Trainer® (CST®)-led course, take the Scrum Alliance assessment online, and activate your credential through your Scrum Alliance account. Most learners complete the process within a few days of finishing the course.

    Step 1: Enrol in the 2-Day CSM Course

    Choose your preferred Invensis Learning CSM cohort (2-Day Live Online Bootcamp or Corporate Group Training). All cohorts are led by a Scrum Alliance Certified Scrum Trainer® (CST) using official courseware and the latest Scrum Guide.

    Step 2: Attend and Participate in the Full Course

    Attend both days and take part in the workshops, exercises, and discussions. Active participation in the full 16-hour course is required by Scrum Alliance to become eligible for the CSM test.

    Step 3: Receive Your Scrum Alliance Test Invitation

    After the course, your CST submits your participation to Scrum Alliance, which emails you an invitation to take the online CSM test through your Scrum Alliance account.

    Step 4: Take the CSM Test

    Complete the CSM test online: 50 multiple-choice questions in 60 minutes, with a 74% pass mark (37 of 50). You receive two free attempts within 90 days of completing the course.

    Step 5: Accept the License Agreement and Earn CSM

    On passing, accept the Scrum Alliance License Agreement in your account to activate your Certified ScrumMaster® credential, digital badge, and 2-year Scrum Alliance membership.

    Step 6: Maintain Your Credential

    CSM is valid for 2 years. Renew by earning 20 Scrum Education Units (SEUs) and paying the Scrum Alliance renewal fee before your credential expires.

    Module 1: Agile and Scrum Overview

    • Agile Manifesto
    • 12 Principles
    • 4 values
    • Scrum Foundations (5 Scrum Values)

    Module 2: The Three Roles in Scrum

    • Scrum Master roles and challenges
    • Product Owner roles and responsibilities
    • Development team roles and responsibilities

    Module 3: Scrum Ceremonies

    • Sprint planning
    • Daily Scrum
    • Sprint Review
    • Sprint Retrospective

    Module 4: Scrum Artifacts

    • Product Backlog
    • Sprint Backlog
    • Product Increment

    Module 5: Sprint Execution

    • Sprint Execution Planning
    • Flow management
    • Resolution meetings
    • Communication (Taskboard, Sprint burndown chart using story points, hours effort)

    Module 6: Daily Scrum and Sprint Retrospective

    • Activities in daily scrum
    • Activities in a sprint retrospective

    Module 7: Definition of Done (DoD) and Acceptance Criteria

    • Definition of Done for a feature (user story or product backlog item)
    • Definition of Done for a sprint
    • Definition of Done for a release
    • Definition of Done vs. Acceptance criteria
    • Done vs. Done-Done

    Module 8: Definition of Ready

    • Definition of Ready for user story
    • Definition of Ready for sprint

    Module 9: Release Planning

    • Definition of release planning
    • Who takes part in release planning
    • Steps in Release planning
    • Output of Release Planning

    Module 10: Sprint Burndown Chart

    • Definition
    • Why and when to use a sprint burndown chart
    • Information obtained from sprint burndown chart

    Module 11: Release Burn-Up Chart

    • Definition
    • Features
    • How to create a release burn-up chart (steps)?

    Module 12: Product Planning

    • What is product planning
    • What is product vision
    • How to create a product backlog
    • Product Roadmap
    • Minimum Releasable features (or) Minimum Marketable Features
    • Minimum Viable Products

    Module 13: User Stories

    • What are user stories?
    • Structure/format of user stories
    • INVEST criteria

    Module 14: Agile Estimation

    • Definition
    • Benefits of Agile Estimation
    • Agile estimation techniques

    Module 15: Planning Poker

    • Definition
    • Benefits
    • Participants
    • How to play planning poker?
    • Planning Poker rules

    Course Curriculumof the Certified ScrumMaster (CSM) Training

    The CSM curriculum follows the official Scrum Alliance CSM Learning Objectives and the latest Scrum Guide. Modules are delivered over 2 days by a Certified Scrum Trainer® with hands-on workshops, facilitated exercises, and real Scrum scenarios.

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    The Scrum Skills You Will BuildReady to Apply on Day One

    This CSM training helps you build practical command of the Scrum framework, from theory and values to events, artifacts and the Scrum Master role. By the end you can facilitate Scrum events, coach a self-managing team, and sit the Scrum Alliance online exam with confidence.

    Scrum Theory and Empiricism

    Understand the empirical foundation of Scrum and the three pillars of transparency, inspection and adaptation, grounded in the November 2020 Scrum Guide and the Agile Manifesto.

    Living the Five Scrum Values

    Apply commitment, focus, openness, respect and courage to build the trust and psychological safety that make Scrum teams effective.

    Building Effective Scrum Teams

    Understand the accountabilities of the Scrum Master, Product Owner and Developers, and enable self-management and cross-functionality across the team.

    Facilitating the Scrum Events

    Facilitate the Sprint, Sprint Planning, Daily Scrum, Sprint Review and Sprint Retrospective, keeping each event purposeful and within its timebox.

    Managing Scrum Artifacts

    Work with the Product Backlog, Sprint Backlog and Increment, and apply the Product Goal, Sprint Goal and Definition of Done as commitments that create transparency.

    Servant Leadership and Coaching

    Serve the team, the Product Owner and the wider organisation through coaching, facilitation and impediment removal as a servant leader.

    Who Should TakeCSM Training in Sofia?

    Scrum Master

    Agile Team Lead

    Project Manager (Agile)

    Delivery Manager

    Team Lead

    Product Manager

    Business Analyst (Agile teams)

    Agile Coach (aspiring)

    Who Can Take This Certification Training

    Certified ScrumMaster (CSM) Training Modesfor Professionals and Teams

    We offer flexible training formats designed to suit different learning preferences, schedules, and professional goals. Whether you prefer collaborative classroom learning, live online sessions, team-based training, or personalized guidance, choose the option that best supports your Scrum learning and professional development journey.

    CSM Live Virtual Training

    • Live online instructor-led sessions

    • Interactive discussions and virtual activities

    • Expert guidance from experienced trainers

    • Practice assessments and revision support

    • Dedicated Q&A sessions for concept clarification

    • Fixed schedules for accountability and momentum

    • Small batch sizes for personalized attention

    • Access from any location with internet connectivity

    EUR 830

    Attend fully interactive online sessions from anywhere while benefiting from real-time instructor guidance and collaborative learning experiences. This virtual CSM training in Sofia option enables professionals to participate from any location.

    Official Scrum Akiance International-aligned Course Material

    Best For: Professionals seeking the flexibility of online learning without compromising on live instructor interaction.

    CSM Classroom Training

    • Instructor-led classroom sessions

    • Interactive discussions and group activities

    • Real-world examples and practical exercises

    • Structured learning with fixed schedules

    • Opportunities for peer networking and collaboration

    • Practice assessments and knowledge checks

    • Dedicated Q&A and concept clarification

    • Immediate trainer feedback and support

    Learn through face-to-face sessions led by experienced instructors in a collaborative classroom environment. This classroom CSM training in Sofia format combines expert guidance, peer interaction, and hands-on activities to create an engaging learning experience.

    Official Scrum Akiance International-aligned Course Material

    Best For: Learners who prefer in-person interaction, structured schedules, and collaborative learning experiences.

    CSM Corporate Group Training

    • Customized training aligned to organizational goals

    • Flexible delivery: onsite, virtual, hybrid, or blended

    • Scheduling tailored to business availability

    • Role-based examples and industry-relevant discussions

    • Progress tracking and learner assessments where applicable

    • Dedicated coordination and administrative support

    • Consistent learning experiences across teams

    • Scalable delivery for local, regional, or global workforces

    Designed for organizations that want to build Agile capabilities at scale, standardize Scrum practices, and support workforce development through customized team learning initiatives. This format is ideal for CSM training for companies in Sofia seeking to strengthen Agile delivery and team collaboration across the organization.

    Official Scrum Akiance International-aligned Course Material

    Best For: Organizations looking to upskill employees, address capability gaps, and deliver consistent training across teams.

    CSM Focused 1-to-1 Training

    • One-to-one instructor attention

    • Customized learning plans and objectives

    • Flexible scheduling based on availability

    • Personalized feedback and coaching

    • Additional focus on challenging topics

    • Targeted practice and revision support

    • Faster clarification of questions and concepts

    • Learning pace is adapted to individual needs

    Receive personalized instruction tailored to your goals, pace, and learning requirements through dedicated sessions with an expert trainer. This format provides CSM coaching in Sofia for professionals seeking individualized support and focused learning guidance.

    Official Scrum Akiance International-aligned Course Material

    Best For: Professionals seeking personalized guidance, accelerated learning, or focused support to achieve specific outcomes.

    CSM Live Virtual Training

    CSM Live Virtual Training

    Live online instructor-led sessions

    Interactive discussions and virtual activities

    Expert guidance from experienced trainers

    Practice assessments and revision support

    Dedicated Q&A sessions for concept clarification

    Fixed schedules for accountability and momentum

    Small batch sizes for personalized attention

    Access from any location with internet connectivity

    Starts from

    EUR 830

    Please Note: Attend fully interactive online sessions from anywhere while benefiting from real-time instructor guidance and collaborative learning experiences. This virtual CSM training in Sofia option enables professionals to participate from any location.

    Official Scrum Akiance International-aligned Course Material

    Best For: Professionals seeking the flexibility of online learning without compromising on live instructor interaction.

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    Why Choose Invensis Learning for CSM Training in SofiaYour Trusted Agile Training Partner

    As a trusted CSM training company in Sofia, Invensis Learning delivers structured CSM training for professionals and organisations building agile delivery capability. As a Scrum Alliance Registered Education Provider, our programmes combine an accredited Certified Scrum Trainer, flexible delivery, organised courseware and learner-focused support. Whether you enrol as an individual or plan corporate training for your team, Invensis Learning provides a professional experience built around practical understanding, real-world application and a clear path to the CSM credential.

    • Training aligned to the Scrum Alliance CSM Learning Objectives and the 2020 Scrum Guide
    • Delivered by an accredited Certified Scrum Trainer with real agile delivery experience
    • A 16-hour CSM programme that exceeds the Scrum Alliance minimum contact hours
    • Live virtual and onsite classroom formats to fit your schedule
    • Two-year Scrum Alliance membership included on course completion
    • Guidance to pass the Scrum Alliance online exam on your first attempt
    • ISO 9001 and ISO 27001 certified training operations
    • Dedicated learner support before, during and after training
    • Corporate and group training available across Sofia and Bulgaria

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    Learner Support

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    Industries Served

    1-to-1

    Doubt-Clearing Sessions

    60+

    Global Course Portfolio

    ISO 9001:2015 Certified

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    Leaders in Training industry for 12+ years

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    Over 5000 five star reviews

    Over 5000 five star reviews

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    Certified ScrumMaster (CSM) Locations in the BulgariaAll our classroom training is now available online at your convenience

    Certified ScrumMaster (CSM) in Bulgaria

    Grand Hotel Sofia, 1, Gen. Yosif V. Gurko, Center, Sofia, Sredets, Stolichna, Sofia-city, 1000, Bulgaria

    Certified ScrumMaster (CSM) in Bulgaria

    Sofia Balkan Palace, 5, Sveta Nedelya Square, Center, Sofia, Sredets, Stolichna, Sofia-grad, 1000, Bulgaria

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    Corporate CSM Training in SofiaScrum Skills for Your Whole Team

    • Suitable for small, medium and large delivery teams
    • Customised schedules based on your team's availability
    • Flexible delivery through onsite, live virtual or hybrid formats
    • Accredited trainers with real Scrum and agile delivery experience
    • Role-based examples and case studies from real Scrum scenarios
    • Dedicated coordination and support for corporate programmes
    • Scalable delivery for teams across Sofia and global locations

    Organisations We Support

    SAPVMwareExperianPaysafeCoca-Cola HBCA1 Bulgaria

    What Our Learners Say

    Passed the CSM Exam and Stepped into the Role

    "The trainer made the Scrum framework click for me. I finally understood the difference between the Sprint Goal and the Sprint Backlog, and I passed the CSM exam a few days after the course. I now lead a Scrum team at a Sofia fintech."

    Georgi Petrov

    Scrum Master

    0/0

    A Clear Route from Developer to Scrum Master

    "As a developer moving into facilitation, the sessions on Scrum events and servant leadership were exactly what I needed. The practical exercises and mock questions built my confidence for the online exam."

    Mariya Ivanova

    Software Developer

    0/0

    Practical and Well Aligned to the Scrum Guide

    "Well-structured training grounded in the 2020 Scrum Guide. The trainer answered every question on artifacts and the Definition of Done, and the two-year Scrum Alliance membership was a nice bonus."

    Dimitar Kolev

    Delivery Lead

    0/0

    Consistent Scrum Practice Across Our Squads

    "We trained a group of engineers through Invensis Learning to standardise how our squads run Scrum. Delivery has become more predictable and our stand-ups and retrospectives are far more focused."

    Ivan Georgiev

    Engineering Manager, Fintech

    0/0

    Tailored Corporate Training That Fit Our Teams

    "The corporate sessions were tailored to our nearshore delivery model and scheduled around client work. Our team came away with a shared Scrum vocabulary and a stronger grasp of facilitation."

    Elena Dimitrova

    Learning and Development Lead

    0/0



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    Frequently Asked QuestionsHere's everything you may ask...

    CSM is the Scrum Alliance's entry-level Scrum Master credential. It validates your understanding of the Scrum framework, the Scrum Master role, and the values that make Scrum teams effective. It is designed for aspiring Scrum Masters, developers, testers and project managers moving into agile delivery.

    General

    What is the CSM certification and who is it for?

    CSM is the Scrum Alliance's entry-level Scrum Master credential. It validates your understanding of the Scrum framework, the Scrum Master role, and the values that make Scrum teams effective. It is designed for aspiring Scrum Masters, developers, testers and project managers moving into agile delivery.

    Is the CSM certification worth it in Sofia?

    Yes. Sofia is one of Europe's fastest-growing tech hubs, and its IT, fintech and GCC employers run delivery on Scrum. A CSM credential helps you stand out for Scrum Master and agile roles, where salaries in Bulgaria average around 32,000 euros and rise with seniority. It is the most widely recognised Scrum Master credential.

    Why choose Invensis Learning for CSM training in Sofia?

    Invensis Learning is a Scrum Alliance Registered Education Provider, delivering CSM training through an accredited Certified Scrum Trainer. You get courseware aligned to the CSM Learning Objectives and the 2020 Scrum Guide, flexible formats, exam guidance, and a two-year Scrum Alliance membership on completion.

    How long is the CSM certification valid?

    CSM is valid for two years. To renew, you earn 16 Scrum Education Units (SEUs) and pay the Scrum Alliance membership renewal fee every two years. SEUs can be earned through training, conferences, coaching, teaching and self-study.

    Do I need prior experience to take the CSM course?

    No. There is no formal education or work experience requirement for CSM. The course suits both those new to Scrum and those who already work in Scrum teams and want to formalise their knowledge with a recognised credential.

    What is the next step after CSM?

    The Advanced Certified ScrumMaster (A-CSM) is the next level in the Scrum Alliance Scrum Master track, covering advanced facilitation and coaching. CSM is the mandatory prerequisite, and A-CSM also expects experience in a Scrum Master role after you earn CSM.

    Pricing

    How much does CSM training cost in Sofia?

    Fees vary by format and schedule, so the current price for CSM training in Sofia is available on request. The CSM exam fee is typically included in the course fee paid to the training provider. Contact a learning advisor for a quote or upcoming batches.

    What is included in the CSM course fee?

    The fee typically includes Scrum Alliance aligned courseware, instructor-led sessions with a Certified Scrum Trainer, practice questions, exam guidance, and the online CSM exam. Passing the exam also includes a two-year Scrum Alliance membership. Request a quote to confirm what your plan covers.

    Is the CSM exam fee included in the training price?

    For CSM, the exam fee is usually bundled into the course fee paid to the training provider, as the Scrum Alliance online exam is unlocked after you complete an approved course. Confirm the exact inclusions for your plan when you request a quote.

    Do you offer group or corporate discounts?

    Yes. We offer corporate group training with customised schedules and volume-based pricing for delivery teams, product squads and whole organisations across Sofia and Bulgaria. Contact us for a tailored group quote.

    What payment options are available?

    We accept major cards and bank transfers, and offer instalment options on selected plans. Speak with a learning advisor to choose the option that suits you.

    Exam

    What is the format of the CSM exam?

    The CSM exam is an open-book, multiple-choice test taken online through the Scrum Alliance member portal after you complete an approved course. It is based on the Scrum Alliance CSM Learning Objectives and the 2020 Scrum Guide.

    How many questions are on the CSM exam and how long is it?

    The CSM exam has 50 multiple-choice questions and you have 60 minutes to complete it. It is taken online without a proctor within 90 days of completing your course.

    What is the passing score for the CSM exam?

    The passing score is 74 percent, which means answering at least 37 of the 50 questions correctly. The exam is open book, so you can refer to materials while you answer.

    What if I do not pass the CSM exam the first time?

    You typically have three attempts to pass within 90 days of completing your course, and our training includes practice questions and guidance to help you pass on the first attempt. Verify the current attempt policy on the Scrum Alliance portal.

    Do I have to attend a course to sit the CSM exam?

    Yes. Attendance at an approved CSM course delivered by a Certified Scrum Trainer is mandatory. The Scrum Alliance online exam cannot be accessed until you complete the course.

    Course Content

    What topics does the CSM training cover?

    The training covers the six CSM areas: Scrum theory and principles, the five Scrum values, the Scrum Team, the Scrum events, the Scrum artifacts, and the Scrum Master role. It is aligned to the Scrum Alliance CSM Learning Objectives and the 2020 Scrum Guide.

    How long is the CSM training programme?

    Invensis Learning delivers CSM as a 16-hour programme, offered as two full days or four half-days. This exceeds the Scrum Alliance minimum contact hours required for the course.

    Which Scrum Guide edition is the course based on?

    The course is based on the current Scrum Guide, the November 2020 edition by Ken Schwaber and Jeff Sutherland. This edition introduced the Product Goal and framed the Sprint Goal and Definition of Done as commitments, alongside the Scrum Alliance CSM Learning Objectives.

    Are there practice materials included?

    Yes. The programme includes Scrum Alliance aligned courseware, real-world case studies, practical exercises and practice questions mapped to the CSM exam format, so you can build readiness before you sit the online exam.

    Is the course suitable for beginners?

    Yes. CSM is a foundational, entry-level credential with no prerequisites, so beginners are welcome. The trainer builds the framework from first principles while still adding value for those already working in Scrum teams.

    Enrollment

    How do I enrol in the CSM course?

    You can enrol through the Invensis Learning website. Choose your preferred format, complete payment, and you will receive access to schedules, courseware and learning resources. A Scrum Alliance member account is created as part of course registration.

    What training formats are available?

    We offer live virtual (online) instructor-led training and onsite classroom training, plus customised corporate group training. Choose the format that fits your schedule and learning style. Talk to a learning advisor to see upcoming batches.

    How soon can I start CSM training in Sofia?

    New batches run regularly in live virtual and classroom formats for learners in Sofia and across Bulgaria. Contact a learning advisor for the next available schedule and to reserve your place.

    Can I reschedule or transfer my enrolment?

    Yes. Flexi options let you reschedule or transfer to another batch on selected plans. Contact support to arrange this before your batch begins.

    What is the refund or cancellation policy?

    Refunds and cancellations are handled per our published policy, and selected plans include a money-back guarantee. Reach out to our team for the details that apply to your enrolment.