Course Overview

    Overview

    Course Highlights

    Eligibility Criteria

    Benefits

    Exam Format

    Certification Cost

    What Is the Certified ScrumMaster Certification?Your Entry into Agile Delivery

    The Certified ScrumMaster (CSM) is the Scrum Alliance entry-level certification that proves your command of the Scrum framework, the Scrum Master role, and the values that make agile teams effective. It is the world's most widely recognised Scrum Master credential, with over one million certificates issued globally. CSM certification training in the Dominican Republic is built for aspiring Scrum Masters, developers, testers and project managers moving into agile delivery. The programme is aligned to the Scrum Alliance CSM Learning Objectives and the current November 2020 Scrum Guide by Ken Schwaber and Jeff Sutherland, and is delivered by a Scrum Alliance Certified Scrum Trainer (CST). As Santo Domingo's nearshore technology and banking sectors scale agile ways of working, a Scrum Alliance credential signals that you can facilitate Sprints, remove impediments and lead as a servant leader. Complete the course, sit the 50-question online exam, and start your Scrum journey with Invensis Learning.

    Invensis Learning is aligned with Scrum Alliance to provide CSM certification in Dominican Republic. The training is delivered by Certified Scrum Trainers (CST) using official Scrum Alliance courseware and the CSM Learning Objectives.

    What Is the Certified ScrumMaster Certification?Your Entry into Agile Delivery

    Certification Badge

    Invensis Learning is aligned with Scrum Alliance to provide CSM certification in Dominican Republic. The training is delivered by Certified Scrum Trainers (CST) using official Scrum Alliance courseware and the CSM Learning Objectives.

    Key Highlightsof the CSM Certification Training Course

    CSM Certification Eligibility in Dominican RepublicDo You Qualify for the CSM Exam?

    Why Getting CSM Certified Is Worth ItSkills, Recognition and Career Growth

    CSM Exam Format in Dominican RepublicWhat to expect on exam day

    The Certified ScrumMaster (CSM) assessment validates your understanding of the Scrum framework and your readiness to serve as a Scrum Master on delivery teams. The assessment focuses on the Scrum Guide foundations, the three roles (Product Owner, Scrum Master, Developers), the five events, the three artifacts, and the values and theory underpinning empirical process control. Through a combination of multiple-choice questions, candidates are tested on their ability to apply Scrum principles in real-world team environments.

    CSM Certification Cost in Dominican Republic

    Note: Prices may vary depending on your location and delivery preferences. Reach out to our learning advisors for the exact pricing details.

    Scrum Master Careers in the Dominican RepublicRoles, Demand and Pay

    CSM has become a baseline credential for agile delivery roles across the Dominican Republic, valued by nearshore software firms, banks, fintechs and BPO providers building Scrum teams. As Santo Domingo matures into a nearshore technology hub aligned to US East Coast time zones, certified Scrum Masters are in demand from team facilitator through to agile coach. Here is what the market is telling us right now.

    What's Driving Scrum Adoption Across the Dominican Republic

    CSM is more than a certificate. It is your entry into agile delivery leadership. Join professionals across the Dominican Republic building Scrum careers. Start today.

    Your Dominican Republic Career Transformation

    Your Agile Career, Before and After CSM

    The Agile Roles a Credential Unlocks

    The Dominican Republic's nearshore technology and banking sectors are scaling agile fast, and employers increasingly separate certified Scrum Masters from the rest. Here is which side of that line you want to be on.

    Sources: Glassdoor, SalaryExpert, Paylab (Dominican Republic) 2025-2026.

    How to Get CSM Certified in Dominican RepublicStep-by-Step Certification Process

    The path to online CSM certification in Dominican Republic is straightforward. Complete the 2-day Certified Scrum Trainer® (CST®)-led course, take the Scrum Alliance assessment online, and activate your credential through your Scrum Alliance account. Most learners complete the process within a few days of finishing the course.

    Step 1: Enrol in the 2-Day CSM Course

    Choose your preferred Invensis Learning CSM cohort (2-Day Live Online Bootcamp or Corporate Group Training). All cohorts are led by a Scrum Alliance Certified Scrum Trainer® (CST) using official courseware and the latest Scrum Guide.

    Step 2: Attend and Participate in the Full Course

    Attend both days and take part in the workshops, exercises, and discussions. Active participation in the full 16-hour course is required by Scrum Alliance to become eligible for the CSM test.

    Step 3: Receive Your Scrum Alliance Test Invitation

    After the course, your CST submits your participation to Scrum Alliance, which emails you an invitation to take the online CSM test through your Scrum Alliance account.

    Step 4: Take the CSM Test

    Complete the CSM test online: 50 multiple-choice questions in 60 minutes, with a 74% pass mark (37 of 50). You receive two free attempts within 90 days of completing the course.

    Step 5: Accept the License Agreement and Earn CSM

    On passing, accept the Scrum Alliance License Agreement in your account to activate your Certified ScrumMaster® credential, digital badge, and 2-year Scrum Alliance membership.

    Step 6: Maintain Your Credential

    CSM is valid for 2 years. Renew by earning 20 Scrum Education Units (SEUs) and paying the Scrum Alliance renewal fee before your credential expires.

    Module 1: Agile and Scrum Overview

    • Agile Manifesto
    • 12 Principles
    • 4 values
    • Scrum Foundations (5 Scrum Values)

    Module 2: The Three Roles in Scrum

    • Scrum Master roles and challenges
    • Product Owner roles and responsibilities
    • Development team roles and responsibilities

    Module 3: Scrum Ceremonies

    • Sprint planning
    • Daily Scrum
    • Sprint Review
    • Sprint Retrospective

    Module 4: Scrum Artifacts

    • Product Backlog
    • Sprint Backlog
    • Product Increment

    Module 5: Sprint Execution

    • Sprint Execution Planning
    • Flow management
    • Resolution meetings
    • Communication (Taskboard, Sprint burndown chart using story points, hours effort)

    Module 6: Daily Scrum and Sprint Retrospective

    • Activities in daily scrum
    • Activities in a sprint retrospective

    Module 7: Definition of Done (DoD) and Acceptance Criteria

    • Definition of Done for a feature (user story or product backlog item)
    • Definition of Done for a sprint
    • Definition of Done for a release
    • Definition of Done vs. Acceptance criteria
    • Done vs. Done-Done

    Module 8: Definition of Ready

    • Definition of Ready for user story
    • Definition of Ready for sprint

    Module 9: Release Planning

    • Definition of release planning
    • Who takes part in release planning
    • Steps in Release planning
    • Output of Release Planning

    Module 10: Sprint Burndown Chart

    • Definition
    • Why and when to use a sprint burndown chart
    • Information obtained from sprint burndown chart

    Module 11: Release Burn-Up Chart

    • Definition
    • Features
    • How to create a release burn-up chart (steps)?

    Module 12: Product Planning

    • What is product planning
    • What is product vision
    • How to create a product backlog
    • Product Roadmap
    • Minimum Releasable features (or) Minimum Marketable Features
    • Minimum Viable Products

    Module 13: User Stories

    • What are user stories?
    • Structure/format of user stories
    • INVEST criteria

    Module 14: Agile Estimation

    • Definition
    • Benefits of Agile Estimation
    • Agile estimation techniques

    Module 15: Planning Poker

    • Definition
    • Benefits
    • Participants
    • How to play planning poker?
    • Planning Poker rules

    Course Curriculumof the Certified ScrumMaster (CSM) Training

    The CSM curriculum follows the official Scrum Alliance CSM Learning Objectives and the latest Scrum Guide. Modules are delivered over 2 days by a Certified Scrum Trainer® with hands-on workshops, facilitated exercises, and real Scrum scenarios.

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    The Scrum Skills You Will BuildSkills You Apply from Day One

    This CSM course builds the practical Scrum skills you need to facilitate agile teams, mapped to the six Scrum Alliance CSM Learning Objectives and the November 2020 Scrum Guide. By the end, you can run all five Scrum events and support a self-managing team.

    Scrum Theory and Empiricism

    Understand the empirical foundations of Scrum, the three pillars of transparency, inspection and adaptation, and why Scrum thrives in complex, unpredictable work through the Cynefin lens and the Agile Manifesto.

    The Five Scrum Values

    Apply commitment, focus, openness, respect and courage to build trust and psychological safety, and understand how living these values enables the pillars and effective Scrum adoption.

    Building Effective Scrum Teams

    Learn how the Scrum Master, Product Owner and Developers form a small, self-managing, cross-functional team, and how self-management and shared accountability drive high-value delivery.

    Facilitating the Five Scrum Events

    Facilitate the Sprint, Sprint Planning, Daily Scrum, Sprint Review and Sprint Retrospective within their timeboxes, and keep each event purposeful, productive and focused on the Sprint Goal.

    Managing Scrum Artefacts

    Work with the Product Backlog and Product Goal, the Sprint Backlog and Sprint Goal, and the Increment and Definition of Done to create transparency across the work, the plan and the product.

    The Scrum Master as Servant Leader

    Serve the Scrum Team, Product Owner and organisation through coaching, facilitation and impediment removal, using techniques such as dot voting, affinity mapping and powerful questions.

    Who Should TakeCSM Training in Dominican Republic?

    Scrum Master

    Agile Team Lead

    Project Manager (Agile)

    Delivery Manager

    Team Lead

    Product Manager

    Business Analyst (Agile teams)

    Agile Coach (aspiring)

    Who Can Take This Certification Training

    Certified ScrumMaster (CSM) Training Modesfor Professionals and Teams

    We offer flexible training formats designed to suit different learning preferences, schedules, and professional goals. Whether you prefer collaborative classroom learning, live online sessions, team-based training, or personalized guidance, choose the option that best supports your Scrum learning and professional development journey.

    CSM Live Virtual Training

    • Live online instructor-led sessions

    • Interactive discussions and virtual activities

    • Expert guidance from experienced trainers

    • Practice assessments and revision support

    • Dedicated Q&A sessions for concept clarification

    • Fixed schedules for accountability and momentum

    • Small batch sizes for personalized attention

    • Access from any location with internet connectivity

    DOP 45550

    Attend fully interactive online sessions from anywhere while benefiting from real-time instructor guidance and collaborative learning experiences. This virtual CSM training in Dominican Republic option enables professionals to participate from any location.

    Official Scrum Akiance International-aligned Course Material

    Best For: Professionals seeking the flexibility of online learning without compromising on live instructor interaction.

    CSM Classroom Training

    • Instructor-led classroom sessions

    • Interactive discussions and group activities

    • Real-world examples and practical exercises

    • Structured learning with fixed schedules

    • Opportunities for peer networking and collaboration

    • Practice assessments and knowledge checks

    • Dedicated Q&A and concept clarification

    • Immediate trainer feedback and support

    Learn through face-to-face sessions led by experienced instructors in a collaborative classroom environment. This classroom CSM training in Dominican Republic format combines expert guidance, peer interaction, and hands-on activities to create an engaging learning experience.

    Official Scrum Akiance International-aligned Course Material

    Best For: Learners who prefer in-person interaction, structured schedules, and collaborative learning experiences.

    CSM Corporate Group Training

    • Customized training aligned to organizational goals

    • Flexible delivery: onsite, virtual, hybrid, or blended

    • Scheduling tailored to business availability

    • Role-based examples and industry-relevant discussions

    • Progress tracking and learner assessments where applicable

    • Dedicated coordination and administrative support

    • Consistent learning experiences across teams

    • Scalable delivery for local, regional, or global workforces

    Designed for organizations that want to build Agile capabilities at scale, standardize Scrum practices, and support workforce development through customized team learning initiatives. This format is ideal for CSM training for companies in Dominican Republic seeking to strengthen Agile delivery and team collaboration across the organization.

    Official Scrum Akiance International-aligned Course Material

    Best For: Organizations looking to upskill employees, address capability gaps, and deliver consistent training across teams.

    CSM Focused 1-to-1 Training

    • One-to-one instructor attention

    • Customized learning plans and objectives

    • Flexible scheduling based on availability

    • Personalized feedback and coaching

    • Additional focus on challenging topics

    • Targeted practice and revision support

    • Faster clarification of questions and concepts

    • Learning pace is adapted to individual needs

    Receive personalized instruction tailored to your goals, pace, and learning requirements through dedicated sessions with an expert trainer. This format provides CSM coaching in Dominican Republic for professionals seeking individualized support and focused learning guidance.

    Official Scrum Akiance International-aligned Course Material

    Best For: Professionals seeking personalized guidance, accelerated learning, or focused support to achieve specific outcomes.

    CSM Live Virtual Training

    CSM Live Virtual Training

    Live online instructor-led sessions

    Interactive discussions and virtual activities

    Expert guidance from experienced trainers

    Practice assessments and revision support

    Dedicated Q&A sessions for concept clarification

    Fixed schedules for accountability and momentum

    Small batch sizes for personalized attention

    Access from any location with internet connectivity

    Starts from

    DOP 45550

    Please Note: Attend fully interactive online sessions from anywhere while benefiting from real-time instructor guidance and collaborative learning experiences. This virtual CSM training in Dominican Republic option enables professionals to participate from any location.

    Official Scrum Akiance International-aligned Course Material

    Best For: Professionals seeking the flexibility of online learning without compromising on live instructor interaction.

    Loading schedules…

    Why Choose Invensis LearningFor CSM Certification Training in the Dominican Republic

    Invensis Learning delivers Scrum Alliance aligned CSM training for professionals and teams across the Dominican Republic who want to move into agile delivery. As a CSM training company with ISO 9001:2015 and ISO 27001:2022 certification, we combine Certified Scrum Trainers, flexible delivery formats and structured courseware. Whether you enrol as an individual or arrange corporate training for your team, you get a professional learning experience focused on practical understanding, real-world application and exam readiness.

    • Scrum Alliance aligned courseware delivered by a Certified Scrum Trainer (CST)
    • Expert, accredited trainers with real agile delivery experience
    • Flexible live virtual, classroom and corporate training formats
    • ISO 9001:2015 and ISO 27001:2022 certified training operation
    • Guidance to complete the course and pass the online exam first time
    • Two-year Scrum Alliance membership included on course completion
    • Dedicated learner support before, during and after training
    • Trusted by professionals and teams across 100+ countries

    98%

    First-Attempt Pass Rate

    5000+

    Accredited Trainers Globally

    4.7/5

    Rated by Learners Worldwide

    500+

    Corporate Clients

    ISO 9001:2015 Certified

    ISO 9001:2015 Certified

    ISO 27001:2022 Certified

    ISO 27001:2022 Certified

    Secure SSL Encryption

    Secure SSL Encryption

    Leaders in Training industry for 12+ years

    Leaders in Training industry for 12+ years

    Over 5000 five star reviews

    Over 5000 five star reviews

    Level AA conformance, W3C WCAG 2.2

    Level AA conformance, W3C WCAG 2.2

    Certified ScrumMaster (CSM) Training Locations in Dominican RepublicAll our classroom training is now available online at your convenience

    Certified ScrumMaster (CSM) in Dominican Republic

    JW Marriott Santo Domingo, Avenida Winston Churchill, Polígono Central, Santo Domingo de Guzmán, Distrito Nacional, 03201, República Dominicana

    Certified ScrumMaster (CSM) in Dominican Republic

    Real Intercontinental Hotel, Avenida Winston Churchill, Polígono Central, Santo Domingo de Guzmán, Distrito Nacional, 03201, República Dominicana

    corporate banner

    Corporate CSM Training in the Dominican RepublicFor Your Teams

    • Scrum training tailored to your teams and delivery context
    • Onsite, live virtual or hybrid delivery across the Dominican Republic
    • Schedules aligned to your team's availability and sprint cadence
    • Certified Scrum Trainers with banking, telecom and software experience
    • Role-based examples and industry-relevant case discussions
    • Progress tracking, assessments and dedicated coordination
    • Scalable delivery for local and distributed nearshore teams

    Leading Organisations

    Banco Popular DominicanoBanreservasClaro DominicanaAltice DominicanaGrupo RamosSeguros Universal

    What Our Learners Say

    From Developer to Scrum Master

    "The CSM course finally gave me the language and structure to lead Scrum ceremonies. I moved from developer to Scrum Master within a few months of certifying, and the servant leadership sessions were the part I use most at work."

    Carlos Jimenez

    Scrum Master, Nearshore Software Team

    0/0

    Practical and Easy to Follow

    "The trainer explained the five Scrum events and the artefacts with real examples from delivery teams, not just theory. The open-book online exam felt straightforward after the practice we did in class."

    Maria Fernandez

    QA Analyst Turned Scrum Practitioner

    0/0

    Great Entry Point into Agile

    "I came in as a project coordinator with no formal Scrum background. The course made the Scrum Master role and self-management click, and I now facilitate retrospectives with real confidence."

    Jose Rodriguez

    Agile Team Facilitator

    0/0

    Consistent Scrum Across Our Squads

    "We enrolled our delivery leads to standardise how Scrum is run across squads. Sprint planning and reviews are noticeably tighter now, and the shared vocabulary has improved how our nearshore and local teams work together."

    Ana Herrera

    IT Delivery Manager, Banking Sector

    0/0

    Tailored Corporate Delivery That Worked

    "Invensis Learning arranged onsite CSM training that fit our sprint schedule. The trainer was Scrum Alliance certified and tailored the case studies to our software delivery context, which made the sessions relevant for the whole team."

    Luis Pena

    Learning and Development Lead, Technology Firm

    0/0



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    Frequently Asked QuestionsHere's everything you may ask...

    CSM is the Scrum Alliance entry-level Scrum Master certification. It validates your understanding of the Scrum framework, the Scrum Master role, and the values that make Scrum teams effective. It suits aspiring Scrum Masters, developers, testers and project managers moving into agile delivery.

    General

    What is the CSM certification and who is it for?

    CSM is the Scrum Alliance entry-level Scrum Master certification. It validates your understanding of the Scrum framework, the Scrum Master role, and the values that make Scrum teams effective. It suits aspiring Scrum Masters, developers, testers and project managers moving into agile delivery.

    Is CSM certification worth it in the Dominican Republic?

    Yes. As nearshore IT, banking and fintech employers scale agile teams, certified Scrum Masters are in demand across the Dominican Republic. Scrum Master roles average around RD$1.5M a year and rise with seniority into agile project management and coaching roles.

    Do I need experience to get CSM certified?

    No formal education or work experience is required. CSM is designed for people who are new to Scrum or who want to formalise existing knowledge. You do, however, need to attend an approved course delivered by a Certified Scrum Trainer before you can sit the exam.

    How long is the CSM certification valid?

    CSM is valid for two years. To renew, you earn 16 Scrum Education Units (SEUs) and pay the Scrum Alliance membership renewal fee. SEUs can be earned through courses, conferences, coaching, mentoring and self-study.

    What is the next step after CSM?

    The Advanced Certified ScrumMaster (A-CSM) is the next level in the Scrum Alliance Scrum Master track, covering advanced facilitation and coaching. CSM is the mandatory prerequisite, and A-CSM also expects experience in a Scrum Master role after certifying.

    Why choose Invensis Learning for CSM training?

    Invensis Learning delivers Scrum Alliance aligned CSM training led by a Certified Scrum Trainer, with flexible live virtual, classroom and corporate formats. Our ISO-certified operation offers structured courseware, learner support and guidance to pass the online exam first time.

    Pricing

    How much does CSM training cost in the Dominican Republic?

    CSM training fees vary by format and are available on request. The course fee typically bundles the Scrum Alliance online exam and a two-year membership. Request a quote or speak with a learning advisor for current pricing and batch options.

    What is included in the CSM course fee?

    The fee usually includes Scrum Alliance aligned courseware, live sessions with a Certified Scrum Trainer, access to the online exam within 90 days, and a two-year Scrum Alliance membership with digital badge and directory listing. Ask us for a full inclusions list.

    Is the Scrum Alliance exam fee included in the price?

    For CSM, the exam fee is typically included in the course fee paid to the training provider, since attendance at an approved course is what unlocks the exam. Confirm the exact inclusions for your chosen batch when you request a quote.

    Do you offer group or corporate discounts for CSM training?

    Yes. We offer corporate group training with customised schedules and volume-based pricing for delivery teams, departments and whole organisations. Contact us for a tailored group quote.

    What payment methods are available?

    We accept major credit and debit cards and bank transfers, and offer instalment options on selected plans. Speak with a learning advisor to choose the option that suits you.

    Exam

    What is the format of the CSM exam?

    The CSM exam has 50 multiple-choice questions and a 60-minute time limit. It is open book and taken online through the Scrum Alliance member portal after you complete an approved course. No proctor is required.

    What is the passing score for the CSM exam?

    The passing score is 74%, meaning you must answer at least 37 of the 50 questions correctly. The course and practice questions are designed to prepare you thoroughly for this threshold.

    How many attempts do I get for the CSM exam?

    Candidates typically have three attempts to pass the CSM exam within 90 days of completing the course. If you do not pass at first, our trainers help you review weak areas so you are ready for your next attempt.

    Is the CSM exam open or closed book?

    The CSM exam is open book, so you can refer to materials during the online test. Even so, a solid grasp of the Scrum framework, events and artefacts helps you answer accurately within the 60-minute window.

    What standard is the CSM exam based on?

    The exam is based on the Scrum Alliance CSM Learning Objectives, aligned to the current November 2020 Scrum Guide by Ken Schwaber and Jeff Sutherland. Topics span Scrum theory, values, the team, events, artefacts and the Scrum Master role.

    Course Content

    What topics does the CSM course cover?

    The course covers the six Scrum Alliance CSM Learning Objective areas: Scrum theory and principles, the five Scrum values, the Scrum Team, the five Scrum events, the three Scrum artefacts, and the Scrum Master role and servant leadership.

    Can a beginner take the CSM course?

    Yes. CSM is an entry-level certification with no prerequisites, so beginners are welcome. The course builds your understanding of Scrum step by step, with hands-on facilitation practice and real delivery examples.

    Is the courseware aligned to the latest Scrum Guide?

    Yes. The courseware is aligned to the current November 2020 Scrum Guide and the Scrum Alliance CSM Learning Objectives, so you learn the Product Goal, Sprint Goal and Definition of Done as the framework defines them today.

    How long is the CSM training?

    The CSM programme runs for 16 hours of instruction, delivered either as two full days or four half-days, which exceeds the Scrum Alliance minimum contact-hours requirement. The schedule you choose depends on the batch and format.

    What materials and support do I receive?

    You receive Scrum Alliance aligned courseware, industry case studies on facilitation and impediment removal, practice questions for the online exam, and learner support. On passing, you get the CSM certificate, digital badge and a two-year membership.

    Enrollment

    How do I enrol in the CSM course in the Dominican Republic?

    You can enrol through the Invensis Learning website. Choose your preferred format, complete payment, and you will receive access to schedules, courseware and learning resources. Talk to a learning advisor if you need help choosing a batch.

    What training formats are available?

    We offer online (live virtual) instructor-led training, in-person classroom training, and customised corporate group training. Each format is led by a Certified Scrum Trainer, so you can pick the option that fits your schedule.

    How soon can I start the CSM course?

    New batches run regularly across live virtual and classroom formats. Check upcoming schedules or speak with a learning advisor to find the earliest start date that works for you.

    Can I reschedule or transfer my enrolment?

    Yes. Flexi options let you reschedule or move to another batch, and selected plans include the option to attend the training again. Contact support to arrange a change to your enrolment.

    What is the refund or cancellation policy?

    Refunds and cancellations are handled per our published policy, and selected plans include a money-back guarantee. Reach out to our team for the details that apply to your enrolment.