Course Overview

    Overview

    Course Highlights

    Eligibility Criteria

    Benefits

    What Is Business Process Management and Why It MattersA Skill Malta Employers Now Value

    Business Process Management (BPM) training in Malta gives professionals a structured, practical way to identify, model, analyse, improve and monitor the processes that run an organisation. BPM is the end-to-end discipline for managing how work flows across teams to deliver value, and this instructor-led course covers the full BPM lifecycle from process identification through to continuous improvement. The programme is grounded in the standards that define the field: BPMN 2.0 (Business Process Model and Notation, ISO/IEC 19510) for modelling, the ABPMP BPM Common Body of Knowledge (CBOK), and the ISO 9001:2015 process approach. You learn to map current-state processes, remove waste and bottlenecks, redesign for efficiency, and set the metrics that keep processes improving. As Malta's iGaming, fintech and financial services employers automate and scale, BPM capability is in growing demand. This is a non-certification skills course, so the focus stays on capability you can apply at work from day one, with training delivered by Invensis Learning.

    What Is Business Process Management and Why It MattersA Skill Malta Employers Now Value

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    Key Highlights of the Business Process Management Training Course

    BPM Training Eligibility in the MaltaWho Can Enroll?

    Why BPM Skills Are Worth BuildingFor Professionals and Organisations in Malta

    Where BPM Skills Take Your Career in MaltaRoles, Sectors and Demand

    BPM has become a valued, cross-industry skill across Malta, where iGaming operators, fintech firms, banks and public bodies all run complex, high-volume processes that must be documented, automated and continuously improved. Professionals who complete BPM training and can model, analyse and redesign processes are sought after in roles from business analyst and process improvement specialist to operations and continuous-improvement lead. Here is what Malta's market is showing right now.

    The Process Problems Malta's Employers Are Hiring to Solve

    BPM is more than a course. It is a practical skill that helps Malta's employers document, improve and automate the processes that run their business. Start building process capability today.

    Your Malta Career Transformation

    Where You Stand Today,

    And What BPM Skills Change

    Malta's iGaming, fintech and financial services employers are automating and scaling fast, and they increasingly value people who can design and improve processes, not just run them. Here is the shift this training helps you make.

    Sources: ERI SalaryExpert, Glassdoor, Paylab (Malta) 2026.

    Module 1: Introduction to Business Processes

    • Definitions and models of business processes and how they apply across organisational functions
    • Overview of process performance metrics and how they are used to measure and manage process quality
    • Process types including operational, management, and support processes and their role within organisations
    • The Business Process Owner role and its responsibilities in process governance and accountability
    • Relationship among processes, policies, and procedures and how they interact within organisational frameworks

    Module 2: Benefits and Uses of Process Management

    • BPM modelling benefits and why organisations invest in process documentation and improvement programs
    • Process model hierarchy and how different levels of process maps relate to each other
    • Organisation maps and how they provide a high-level view of process structure across departments
    • Swimlane maps and how they are used to visualise cross-functional workflows and handoffs between teams

    Module 3: Process Management Requirements and Approach

    • Information gathering techniques for capturing accurate process data from stakeholders and subject matter experts
    • Management approach and governance considerations for planning and sustaining a BPM program
    • BPM notation standards and how to apply them consistently across process documentation
    • Flowcharting software tools and platforms used to create, store, and share process maps
    • People-technology interaction and how process maps capture the relationship between human activity and automated systems

    Module 4: Developing Detailed Business Process Maps

    • Industry best practices for developing accurate, readable, and actionable process maps
    • Traditional process maps including linear flowcharts and their application in process documentation
    • Cross-functional swimlane development covering structure, roles, handoff points, and decision logic
    • Practical exercises in developing detailed process maps aligned with real-world operational scenarios

    Course Curriculumof the Business Process Management Training

    The online Business Process Management training course curriculum in the Malta is structured across four modules covering foundational process concepts through to the development of detailed cross-functional process maps. Each module is designed to be practical, with content that aligns to real job responsibilities and process improvement workflows across operations, quality, and consulting roles.

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    Skills You Will Build in This BPM CoursePractical, Applied and Job-Ready

    This BPM training builds practical process capability across the full lifecycle. By the end, you can model, analyse, redesign and measure business processes, and prepare them for automation, using methods you can apply the next day at work.

    Map Processes with BPMN 2.0

    Skills covered in this BPM course start with modelling: read and draw clear BPMN 2.0 swimlane diagrams using events, gateways, tasks and lanes to show exactly how work flows across teams and systems.

    Run the Full BPM Lifecycle

    Work through the six-phase BPM lifecycle, from identify and model to analyse, design, implement and monitor, so you can manage a process end to end rather than fix it in isolation.

    Analyse Processes and Find Waste

    Use qualitative and quantitative analysis, value-added analysis and Lean waste categories to expose bottlenecks, rework and delays, then build a business case for change with 5 Whys and fishbone tools.

    Redesign Processes for Efficiency

    Apply simplification, standardisation, automation, error-proofing, parallelisation and self-service to redesign a target-state process that cuts cost and cycle time.

    Measure Process Performance

    Define meaningful KPIs such as lead time, cycle time, first-pass yield and process efficiency, and set up dashboards and reviews that keep processes improving.

    Ready Processes for Automation

    Understand how BPMS, workflow tools and RPA fit within BPM, and identify which tasks are suitable for automation as part of a digital transformation initiative.

    Who Should TakeBusiness Process Management Training in Malta?

    Business Process Analysts

    Project Managers

    Operations Managers

    Quality Assurance Professionals

    Business Consultants

    Process Improvement Specialists

    Six Sigma Practitioners

    Business Analysts

    Who Can Take This Certification Training

    Business Process Management Training Modesfor Professionals and Teams

    We offer flexible training formats designed to suit different learning preferences, schedules, and professional goals. Whether you prefer self-paced learning or a structured, corporate, instructor-led experience, choose the option that best supports your skill development journey through the best Business Process Management online training options available.

    Business Process Management Live Virtual Training

    • Live online instructor-led sessions

    • Interactive discussions and virtual activities

    • Expert guidance from experienced trainers

    • Practice assessments and revision support

    • Dedicated Q&A sessions for concept clarification

    • Fixed schedules for accountability and momentum

    • Small batch sizes for personalized attention

    • Access from any location with internet connectivity

    EUR 400

    Attend fully interactive BPM training sessions from anywhere while benefiting from real-time instructor guidance and collaborative learning experiences.

    Best For: Professionals seeking the flexibility of online learning without compromising on live instructor interaction.

    Business Process Management Classroom Training

    • Instructor-led classroom sessions

    • Interactive discussions and group activities

    • Real-world examples and practical exercises

    • Structured learning with fixed schedules

    • Opportunities for peer networking and collaboration

    • Practice assessments and knowledge checks

    • Dedicated Q&A and concept clarification

    • Immediate trainer feedback and support

    Learn through face-to-face sessions led by experienced instructors in a collaborative classroom environment. This classroom Business Process Management training format combines expert guidance, peer interaction, and hands-on activities to create an engaging learning experience.

    Best For: Learners who prefer in-person interaction, structured schedules, and collaborative learning experiences.

    Business Process Management Corporate Group Training

    • Customized training aligned to organizational goals

    • Flexible delivery: onsite, virtual, hybrid, or blended

    • Scheduling tailored to business availability

    • Role-based examples and industry-relevant discussions

    • Progress tracking and learner assessments where applicable

    • Dedicated coordination and administrative support

    • Consistent learning experiences across teams

    • Scalable delivery for local, regional, or global workforces

    Designed for organizations that want to build capabilities at scale, standardize knowledge, and support workforce development through customized team learning initiatives and BPM training for companies.

    Best For: Organizations looking to upskill employees, address capability gaps, and deliver consistent training across teams.

    Business Process Management Focused 1-to-1 Training

    • One-to-one instructor attention

    • Customized learning plans and objectives

    • Flexible scheduling based on availability

    • Personalized feedback and coaching

    • Additional focus on challenging topics

    • Targeted practice and revision support

    • Faster clarification of questions and concepts

    • Learning pace is adapted to individual needs

    Receive personalized instruction tailored to your goals, pace, and learning requirements through dedicated sessions delivered by Business Process Management training company.

    Best For: Professionals seeking personalized guidance, accelerated learning, or focused support to achieve specific outcomes.

    Business Process Management Live Virtual Training

    Business Process Management Live Virtual Training

    Live online instructor-led sessions

    Interactive discussions and virtual activities

    Expert guidance from experienced trainers

    Practice assessments and revision support

    Dedicated Q&A sessions for concept clarification

    Fixed schedules for accountability and momentum

    Small batch sizes for personalized attention

    Access from any location with internet connectivity

    Starts from

    EUR 400

    Please Note: Attend fully interactive BPM training sessions from anywhere while benefiting from real-time instructor guidance and collaborative learning experiences.

    Best For: Professionals seeking the flexibility of online learning without compromising on live instructor interaction.

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    Why Choose Invensis Learning for BPM Training in MaltaExpert-Led and Outcome-Focused

    Invensis Learning delivers practical BPM training in Malta for professionals and teams who want to design, improve and manage processes with confidence. Our instructor-led programme combines experienced trainers, structured courseware aligned to BPMN 2.0 and the ABPMP CBOK, and hands-on exercises that let you apply BPM techniques to real scenarios. As an established BPM training company in Malta and an ISO 9001:2015 and ISO 27001:2022 certified provider serving learners across 100+ countries, we bring global standards and local support to every session. Whether you enrol as an individual or arrange corporate training for your team, you gain a professional learning experience focused on real-world application and measurable outcomes.

    • Instructor-led BPM training from experienced, industry-practitioner trainers
    • Flexible formats: live online, classroom and onsite corporate delivery
    • Courseware aligned to BPMN 2.0 and the ABPMP BPM CBOK
    • Hands-on modelling, analysis and redesign exercises, not just theory
    • ISO 9001:2015 and ISO 27001:2022 certified training provider
    • Global reach with local support across Malta and 100+ countries
    • Dedicated learner support before, during and after training
    • Corporate group training tailored to your organisation's own processes

    60+

    Global Course Portfolio

    100+

    Countries Served

    ISO 9001

    Quality Management

    200K+

    Professionals Trained

    ISO 9001:2015 Certified

    ISO 9001:2015 Certified

    ISO 27001:2022 Certified

    ISO 27001:2022 Certified

    Secure SSL Encryption

    Secure SSL Encryption

    Leaders in Training industry for 12+ years

    Leaders in Training industry for 12+ years

    Over 5000 five star reviews

    Over 5000 five star reviews

    Level AA conformance, W3C WCAG 2.2

    Level AA conformance, W3C WCAG 2.2

    Business Process Management Training Locations in MaltaAll our classroom training is now available online at your convenience

    Business Process Management in Malta

    Hilton Malta, Portomaso Avenue, St. Julian's, Eastern Region, STJ 4012, Malta

    Business Process Management in Malta

    InterContinental, St. George Street, St. Julian's, Eastern Region, STJ 3310, Malta

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    Corporate BPM Training for Malta TeamsAround Your Real Processes

    • Suitable for small, medium and large teams across departments
    • Flexible delivery through onsite, live virtual or blended formats
    • Sessions built around your own real processes for immediate value
    • Experienced BPM trainers with cross-industry practical expertise
    • Standardise process language and method across business units
    • Schedules aligned to your team's availability in Malta
    • Dedicated coordination and learner support throughout

    Trusted by Teams Across Malta's Leading Sectors

    BetssonEvolutionHSBC MaltaBank Of VallettaGO PlcRS2 Software

    What Our Learners Say

    From Vague Workflows to Clear Process Models

    "I came in able to describe our onboarding process only in words. I left able to model it in BPMN 2.0 and spot three handoffs we could remove. The analysis exercises were the most useful part for my day job."

    Maria Borg

    Business Analyst

    0/0

    Practical Tools I Applied Straight Away

    "The waste and root-cause tools finally gave me a structured way to explain why our payments process was slow. I used the 5 Whys and value-added analysis the week after the course to redesign a real workflow."

    Daniel Vella

    Operations Analyst

    0/0

    Hands-On and Genuinely Useful

    "Well-paced and very hands-on. The redesign principles, especially standardisation and error-proofing, changed how I approach process improvement projects. The trainer used realistic scenarios throughout."

    Rachel Grech

    Process Improvement Specialist

    0/0

    Prepared Our Team for Automation

    "We ran this as onsite training for our operations team before an automation project. Mapping our own processes in the session showed us exactly what to fix before touching any tools. Strong return for a one-day programme."

    Mark Attard

    Operations Director, iGaming Operator

    0/0

    A Shared Process Language Across the Team

    "Invensis tailored the corporate session to our financial services processes. The team now shares one language for modelling and improving workflows, which has made our compliance documentation far more consistent."

    Sofia Camilleri

    Head of Learning and Development, Financial Services

    0/0



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    Locations Worldwide

    99%

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    Invensis Learning delivers industry-leading Business Process Management training solutions tailored for individuals and organizations.

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    Frequently Asked QuestionsHere's everything you may ask...

    Business Process Management (BPM) is the end-to-end discipline for identifying, modelling, analysing, improving and monitoring the processes that run an organisation. It combines process thinking, BPMN 2.0 modelling, measurement and continuous improvement into one structured approach that applies across every industry.

    General

    What is Business Process Management (BPM)?

    Business Process Management (BPM) is the end-to-end discipline for identifying, modelling, analysing, improving and monitoring the processes that run an organisation. It combines process thinking, BPMN 2.0 modelling, measurement and continuous improvement into one structured approach that applies across every industry.

    Who should attend this BPM training in Malta?

    The course suits business analysts, process owners, operations and service delivery managers, IT professionals, quality practitioners and change or transformation professionals. Anyone in Malta responsible for designing, running or improving business processes will benefit, regardless of sector.

    Is BPM training worth it for professionals in Malta?

    Yes. As Malta's iGaming, fintech, banking and public sectors automate and scale, employers actively seek people who can model, analyse and redesign processes. BPM is a practical, cross-industry skill that supports roles from business analyst and process improvement specialist to operations lead.

    Do I need prior experience to take this course?

    No. There are no formal prerequisites and the course introduces BPM from first principles. Some familiarity with business operations is helpful but not required, so the training is open to newcomers and experienced practitioners alike.

    Which standards and frameworks does the course follow?

    The training is grounded in BPMN 2.0 (Business Process Model and Notation, ISO/IEC 19510) for process modelling, the ABPMP BPM Common Body of Knowledge (CBOK) as the professional reference, and the ISO 9001:2015 process approach.

    Pricing

    How much does the BPM training cost in Malta?

    Course fees in Malta vary by delivery format, group size and schedule, and are quoted in euros. Individual and corporate pricing is available on request. Request a quote or speak with a learning advisor for the current fee that fits your needs.

    What is included in the course fee?

    The fee typically includes instructor-led training across all six BPM modules, structured courseware, hands-on modelling and analysis exercises, learning resources, learner support, and a course completion certificate from Invensis Learning.

    Do you offer corporate or group pricing?

    Yes. We offer corporate group training with customised schedules and volume-based pricing for teams and departments. It is ideal for training operations, IT, quality or transformation teams together. Ask about corporate and group pricing for your team.

    Are there payment or instalment options?

    Yes. We accept major credit and debit cards and bank transfers, and offer instalment options on selected plans. Speak with a learning advisor to choose the option that suits you.

    Is there any exam or certification fee?

    No. This is a non-certification skills course with no examination, so there is no exam or separate certification fee. The course fee covers the training and its materials only.

    Assessment And Certificate

    Is there an exam for this BPM course?

    No. BPM training is a non-certification skills course with no examination. Learning is reinforced through hands-on BPMN modelling exercises, process analysis workshops and group discussion during the programme.

    Do I get a certificate after the training?

    Yes. You receive a course completion certificate from Invensis Learning after completing the programme. This records your attendance and learning; it is a completion certificate, not a formal certification from an awarding body.

    How is learning assessed during the course?

    There is no formal assessment. Instead, you apply BPM techniques throughout the day via modelling exercises, process analysis and redesign workshops and team activities, which reinforce the skills in a practical way.

    Is this an accredited or certified qualification?

    No. The BPM discipline has no single awarding body, and this is a vendor-neutral skills course rather than a certification. It builds practical, immediately applicable capability grounded in BPMN 2.0 and the ABPMP CBOK.

    How long do the skills stay valid?

    The skills do not expire and there is nothing to renew. BPM knowledge is immediately applicable to process documentation, analysis and improvement in your organisation and remains relevant across your career.

    Course Content

    What topics does the BPM course cover?

    The course covers six modules: an introduction to BPM, the BPM lifecycle, process modelling with BPMN 2.0, process analysis and performance measurement, process design and governance, and BPM technology, automation and continuous improvement.

    Will I learn BPMN 2.0 process modelling?

    Yes. A core part of the course teaches Business Process Model and Notation 2.0, including events, gateways, tasks, sequence flows, pools and swimlanes, with hands-on exercises to model processes from written descriptions.

    Does the course cover automation and RPA?

    Yes, at a practical level. You learn how BPMS and workflow tools execute processes, how RPA automates rule-based tasks within a process, and how to identify which tasks are suitable for automation as part of digital transformation.

    How long is the training?

    The programme runs for one day (8 hours), covering all six modules with concept explanations, BPMN modelling exercises, and process analysis and redesign workshops. An extended half-day format over two sessions is also available.

    What materials and hands-on practice are included?

    You receive structured courseware and learning resources, plus hands-on BPMN modelling exercises, process analysis and waste-identification activities, and redesign workshops that let you apply each technique during the session.

    Enrollment

    How do I enrol in the BPM course in Malta?

    You can enrol through the Invensis Learning website. Choose your preferred format, complete payment, and you will receive access to schedules, courseware and learning resources. See upcoming batches or talk to a learning advisor to get started.

    What training formats are available?

    The course is available as online (live virtual) instructor-led training, classroom training, and onsite corporate training for teams. You can choose the format that best fits your schedule and learning preference.

    When can I start the BPM training?

    Public sessions run on a regular schedule and corporate sessions are arranged to suit your team. Check the upcoming batches for Malta, or contact us to arrange a date that works for you.

    Can I arrange training for my whole team?

    Yes. Corporate group training can be delivered onsite or live virtual and tailored to your organisation's own processes, so teams learn using real, relevant examples. Ask about corporate and group options for your team.

    What is the reschedule or refund policy?

    Rescheduling and refunds are handled per our published policy, and selected plans include flexible reschedule options. Reach out to our team for the details that apply to your enrolment.