Course Overview

    Overview

    Course Highlights

    Eligibility Criteria

    Benefits

    Exam Format

    Certification Cost

    What Is the Certified ScrumMaster Certification?Your Entry into the Scrum Master Role

    The Certified ScrumMaster (CSM) is Scrum Alliance's entry-level Scrum Master credential, and CSM certification training in Namibia gives you a practical route into agile delivery. It validates your grasp of the Scrum framework, the Scrum Master role and the five Scrum values that make Scrum teams effective. The course is delivered by a Scrum Alliance Certified Scrum Trainer (CST) and aligned to the current Scrum Guide (November 2020 edition) and the Scrum Alliance CSM Learning Objectives. Across 16 hours of instructor-led sessions you cover Scrum theory, events, artefacts and servant leadership, then sit the 50-question online exam through the Scrum Alliance portal. For professionals in Windhoek and across Namibia moving into agile roles at banks, telecoms and IT services firms, the credential is a globally recognised signal of Scrum capability. Start your Scrum Master journey with Invensis Learning and turn hands-on learning into a certification employers value.

    Invensis Learning is aligned with Scrum Alliance to provide CSM certification in Namibia. The training is delivered by Certified Scrum Trainers (CST) using official Scrum Alliance courseware and the CSM Learning Objectives.

    What Is the Certified ScrumMaster Certification?Your Entry into the Scrum Master Role

    Certification Badge

    Invensis Learning is aligned with Scrum Alliance to provide CSM certification in Namibia. The training is delivered by Certified Scrum Trainers (CST) using official Scrum Alliance courseware and the CSM Learning Objectives.

    Key Highlightsof the CSM Certification Training Course

    CSM Certification Eligibility in NamibiaDo You Qualify for the CSM Exam?

    The BenefitsOf Becoming a Certified ScrumMaster

    CSM Exam Format in NamibiaWhat to expect on exam day

    The Certified ScrumMaster (CSM) assessment validates your understanding of the Scrum framework and your readiness to serve as a Scrum Master on delivery teams. The assessment focuses on the Scrum Guide foundations, the three roles (Product Owner, Scrum Master, Developers), the five events, the three artifacts, and the values and theory underpinning empirical process control. Through a combination of multiple-choice questions, candidates are tested on their ability to apply Scrum principles in real-world team environments.

    CSM Certification Cost in Namibia

    Note: Prices may vary depending on your location and delivery preferences. Reach out to our learning advisors for the exact pricing details.

    Scrum Master Career Outcomes in NamibiaWhy the CSM Credential Is Worth It

    The Scrum Master role is becoming a recognised career step across Namibia as banks, telecoms and IT services firms move to agile delivery. With the National Digital Strategy and rapid banking digitisation, employers increasingly want professionals who can facilitate Scrum teams and connect delivery to outcomes. Demand runs from agile team facilitator through Scrum Master and Product Owner to Agile Coach, and here is what the market is telling us right now.

    What Is Driving Agile Demand in Namibia?

    CSM is more than a credential. It is your entry into the Scrum Master role at a time when Namibian employers are building agile teams. Join professionals who facilitate Scrum delivery and lead teams to better outcomes. Start your journey today.

    Your Namibia Career Transformation

    Your Career Before and After CSM

    The Shift the Credential Makes

    Namibia's banks, telecoms and IT services firms are building agile teams, and employers increasingly separate certified Scrum practitioners from the rest. Here is which side of that line you want to be on.

    Sources: PayScale, Glassdoor, worldsalaries (Namibia) 2026. Salary figures are market estimates for a thin market.

    How to Get CSM Certified in NamibiaStep-by-Step Certification Process

    The path to online CSM certification in Namibia is straightforward. Complete the 2-day Certified Scrum Trainer® (CST®)-led course, take the Scrum Alliance assessment online, and activate your credential through your Scrum Alliance account. Most learners complete the process within a few days of finishing the course.

    Step 1: Enrol in the 2-Day CSM Course

    Choose your preferred Invensis Learning CSM cohort (2-Day Live Online Bootcamp or Corporate Group Training). All cohorts are led by a Scrum Alliance Certified Scrum Trainer® (CST) using official courseware and the latest Scrum Guide.

    Step 2: Attend and Participate in the Full Course

    Attend both days and take part in the workshops, exercises, and discussions. Active participation in the full 16-hour course is required by Scrum Alliance to become eligible for the CSM test.

    Step 3: Receive Your Scrum Alliance Test Invitation

    After the course, your CST submits your participation to Scrum Alliance, which emails you an invitation to take the online CSM test through your Scrum Alliance account.

    Step 4: Take the CSM Test

    Complete the CSM test online: 50 multiple-choice questions in 60 minutes, with a 74% pass mark (37 of 50). You receive two free attempts within 90 days of completing the course.

    Step 5: Accept the License Agreement and Earn CSM

    On passing, accept the Scrum Alliance License Agreement in your account to activate your Certified ScrumMaster® credential, digital badge, and 2-year Scrum Alliance membership.

    Step 6: Maintain Your Credential

    CSM is valid for 2 years. Renew by earning 20 Scrum Education Units (SEUs) and paying the Scrum Alliance renewal fee before your credential expires.

    Module 1: Agile and Scrum Overview

    • Agile Manifesto
    • 12 Principles
    • 4 values
    • Scrum Foundations (5 Scrum Values)

    Module 2: The Three Roles in Scrum

    • Scrum Master roles and challenges
    • Product Owner roles and responsibilities
    • Development team roles and responsibilities

    Module 3: Scrum Ceremonies

    • Sprint planning
    • Daily Scrum
    • Sprint Review
    • Sprint Retrospective

    Module 4: Scrum Artifacts

    • Product Backlog
    • Sprint Backlog
    • Product Increment

    Module 5: Sprint Execution

    • Sprint Execution Planning
    • Flow management
    • Resolution meetings
    • Communication (Taskboard, Sprint burndown chart using story points, hours effort)

    Module 6: Daily Scrum and Sprint Retrospective

    • Activities in daily scrum
    • Activities in a sprint retrospective

    Module 7: Definition of Done (DoD) and Acceptance Criteria

    • Definition of Done for a feature (user story or product backlog item)
    • Definition of Done for a sprint
    • Definition of Done for a release
    • Definition of Done vs. Acceptance criteria
    • Done vs. Done-Done

    Module 8: Definition of Ready

    • Definition of Ready for user story
    • Definition of Ready for sprint

    Module 9: Release Planning

    • Definition of release planning
    • Who takes part in release planning
    • Steps in Release planning
    • Output of Release Planning

    Module 10: Sprint Burndown Chart

    • Definition
    • Why and when to use a sprint burndown chart
    • Information obtained from sprint burndown chart

    Module 11: Release Burn-Up Chart

    • Definition
    • Features
    • How to create a release burn-up chart (steps)?

    Module 12: Product Planning

    • What is product planning
    • What is product vision
    • How to create a product backlog
    • Product Roadmap
    • Minimum Releasable features (or) Minimum Marketable Features
    • Minimum Viable Products

    Module 13: User Stories

    • What are user stories?
    • Structure/format of user stories
    • INVEST criteria

    Module 14: Agile Estimation

    • Definition
    • Benefits of Agile Estimation
    • Agile estimation techniques

    Module 15: Planning Poker

    • Definition
    • Benefits
    • Participants
    • How to play planning poker?
    • Planning Poker rules

    Course Curriculumof the Certified ScrumMaster (CSM) Training

    The CSM curriculum follows the official Scrum Alliance CSM Learning Objectives and the latest Scrum Guide. Modules are delivered over 2 days by a Certified Scrum Trainer® with hands-on workshops, facilitated exercises, and real Scrum scenarios.

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    Skills You Will Build as a Scrum MasterPractical Scrum Capability You Can Apply

    In the CSM course you will learn to apply the Scrum framework, facilitate all five Scrum events, manage the Scrum artefacts and lead as a servant leader. The training is aligned to the Scrum Alliance CSM Learning Objectives and the current Scrum Guide, so you leave able to support a real Scrum team.

    Apply the Scrum Framework

    Put empirical process control and the three pillars, transparency, inspection and adaptation, to work so your team can deliver in complex, changing environments.

    Live the Five Scrum Values

    Use commitment, focus, openness, respect and courage to build trust and psychological safety, and understand how the Scrum Master models these values.

    Facilitate All Five Scrum Events

    Run Sprint Planning, the Daily Scrum, the Sprint Review and the Retrospective, and protect the Sprint and its goal within the correct timeboxes.

    Manage the Scrum Artefacts

    Work with the Product Backlog, Sprint Backlog and Increment, and apply their commitments: the Product Goal, the Sprint Goal and the Definition of Done.

    Lead as a Servant Leader

    Serve the Scrum Team, the Product Owner and the wider organisation by coaching, removing impediments and enabling self-management and cross-functionality.

    Coach and Facilitate Teams

    Use facilitation techniques such as dot voting and affinity mapping, guide teams through retrospective formats, and handle conflict constructively.

    Who Should TakeCSM Training in Namibia?

    Scrum Master

    Agile Team Lead

    Project Manager (Agile)

    Delivery Manager

    Team Lead

    Product Manager

    Business Analyst (Agile teams)

    Agile Coach (aspiring)

    Who Can Take This Certification Training

    Certified ScrumMaster (CSM) Training Modesfor Professionals and Teams

    We offer flexible training formats designed to suit different learning preferences, schedules, and professional goals. Whether you prefer collaborative classroom learning, live online sessions, team-based training, or personalized guidance, choose the option that best supports your Scrum learning and professional development journey.

    CSM Live Virtual Training

    • Live online instructor-led sessions

    • Interactive discussions and virtual activities

    • Expert guidance from experienced trainers

    • Practice assessments and revision support

    • Dedicated Q&A sessions for concept clarification

    • Fixed schedules for accountability and momentum

    • Small batch sizes for personalized attention

    • Access from any location with internet connectivity

    NAD 12940

    Attend fully interactive online sessions from anywhere while benefiting from real-time instructor guidance and collaborative learning experiences. This virtual CSM training in Namibia option enables professionals to participate from any location.

    Official Scrum Akiance International-aligned Course Material

    Best For: Professionals seeking the flexibility of online learning without compromising on live instructor interaction.

    CSM Classroom Training

    • Instructor-led classroom sessions

    • Interactive discussions and group activities

    • Real-world examples and practical exercises

    • Structured learning with fixed schedules

    • Opportunities for peer networking and collaboration

    • Practice assessments and knowledge checks

    • Dedicated Q&A and concept clarification

    • Immediate trainer feedback and support

    Learn through face-to-face sessions led by experienced instructors in a collaborative classroom environment. This classroom CSM training in Namibia format combines expert guidance, peer interaction, and hands-on activities to create an engaging learning experience.

    Official Scrum Akiance International-aligned Course Material

    Best For: Learners who prefer in-person interaction, structured schedules, and collaborative learning experiences.

    CSM Corporate Group Training

    • Customized training aligned to organizational goals

    • Flexible delivery: onsite, virtual, hybrid, or blended

    • Scheduling tailored to business availability

    • Role-based examples and industry-relevant discussions

    • Progress tracking and learner assessments where applicable

    • Dedicated coordination and administrative support

    • Consistent learning experiences across teams

    • Scalable delivery for local, regional, or global workforces

    Designed for organizations that want to build Agile capabilities at scale, standardize Scrum practices, and support workforce development through customized team learning initiatives. This format is ideal for CSM training for companies in Namibia seeking to strengthen Agile delivery and team collaboration across the organization.

    Official Scrum Akiance International-aligned Course Material

    Best For: Organizations looking to upskill employees, address capability gaps, and deliver consistent training across teams.

    CSM Focused 1-to-1 Training

    • One-to-one instructor attention

    • Customized learning plans and objectives

    • Flexible scheduling based on availability

    • Personalized feedback and coaching

    • Additional focus on challenging topics

    • Targeted practice and revision support

    • Faster clarification of questions and concepts

    • Learning pace is adapted to individual needs

    Receive personalized instruction tailored to your goals, pace, and learning requirements through dedicated sessions with an expert trainer. This format provides CSM coaching in Namibia for professionals seeking individualized support and focused learning guidance.

    Official Scrum Akiance International-aligned Course Material

    Best For: Professionals seeking personalized guidance, accelerated learning, or focused support to achieve specific outcomes.

    CSM Live Virtual Training

    CSM Live Virtual Training

    Live online instructor-led sessions

    Interactive discussions and virtual activities

    Expert guidance from experienced trainers

    Practice assessments and revision support

    Dedicated Q&A sessions for concept clarification

    Fixed schedules for accountability and momentum

    Small batch sizes for personalized attention

    Access from any location with internet connectivity

    Starts from

    NAD 12940

    Please Note: Attend fully interactive online sessions from anywhere while benefiting from real-time instructor guidance and collaborative learning experiences. This virtual CSM training in Namibia option enables professionals to participate from any location.

    Official Scrum Akiance International-aligned Course Material

    Best For: Professionals seeking the flexibility of online learning without compromising on live instructor interaction.

    Loading schedules…

    Why Choose Invensis Learning for CSM Training in NamibiaYour Scrum Alliance Aligned Training Partner

    As a trusted CSM training company in Namibia, Invensis Learning delivers structured CSM training for professionals and organisations building Scrum capability, with the course led by a Scrum Alliance Certified Scrum Trainer (CST). Our programmes combine accredited instructors, flexible delivery formats, Scrum Alliance aligned courseware and learner-focused support. Whether you are enrolling as an individual or planning group training for your team, Invensis Learning provides a professional learning experience built around practical understanding, real-world application and a clear path from the course to passing the exam.

    • Scrum Alliance aligned CSM course delivered by a Certified Scrum Trainer (CST)
    • Experienced, accredited agile trainers with real delivery experience
    • Flexible online (live virtual), classroom and corporate group formats
    • ISO 9001:2015 and ISO 27001:2022 certified training operations
    • Practical case studies drawn from real Scrum delivery scenarios
    • Dedicated learner support before, during and after the course
    • 2-year Scrum Alliance membership included on course completion
    • Guidance to help you pass the online CSM exam on your first attempt

    4.7/5

    Rated by Learners Worldwide

    500+

    Corporate Clients

    15+

    Years of Training Excellence

    24/7

    Learner Support

    ISO 9001:2015 Certified

    ISO 9001:2015 Certified

    ISO 27001:2022 Certified

    ISO 27001:2022 Certified

    Secure SSL Encryption

    Secure SSL Encryption

    Leaders in Training industry for 12+ years

    Leaders in Training industry for 12+ years

    Over 5000 five star reviews

    Over 5000 five star reviews

    Level AA conformance, W3C WCAG 2.2

    Level AA conformance, W3C WCAG 2.2

    Certified ScrumMaster (CSM) Training Locations in NamibiaAll our classroom training is now available online at your convenience

    Certified ScrumMaster (CSM) in Namibia

    Hilton Windhoek, Rev. Michael Scott Street, Windhoek Central, Windhoek, Khomas Region, 10005, Namibia

    Certified ScrumMaster (CSM) in Namibia

    Avani Windhoek Hotel & Casino, 129, Independence Avenue, Windhoek Central, Windhoek, Khomas Region, 10005, Namibia

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    Corporate CSM Training in NamibiaBuild Agile Teams In-House

    • Upskill whole delivery teams on Scrum with one consistent CSM programme
    • Flexible onsite, live virtual or hybrid delivery across Namibia
    • Schedules aligned to your team's availability and project cycles
    • Certified Scrum Trainers with banking, telecom and IT experience
    • Role-based case studies relevant to Namibian delivery contexts
    • Dedicated coordination and progress tracking for group training
    • Scalable delivery for teams in Windhoek and across the country

    Trusted by Leading Namibian Organisations

    FNB NamibiaBank WindhoekMTCTelecom NamibiaOld Mutual NamibiaStandard Bank Namibia

    What Our Learners Say

    From Doing Scrum to Leading It

    "The CSM course finally connected the Scrum theory I half-knew into something I could use. Facilitating my first proper retrospective the week after felt natural, and passing the online exam was straightforward with the trainer's guidance."

    Tuyakula Amukwaya

    Scrum Master

    0/0

    Practical and Hands-On

    "As a developer I wanted to understand the framework beyond stand-ups. The sessions on Scrum events and artefacts were practical, and I now contribute far more in Sprint Planning. Well worth the two days."

    Johannes Shikongo

    Software Developer

    0/0

    A Confident Step into Agile

    "I moved from a business analyst role into agile delivery, and the CSM gave me the credibility and vocabulary I needed. The servant-leadership content was the most useful part for me."

    Ndapewa Nghidinwa

    Business Analyst

    0/0

    Consistent Scrum Across Our Team

    "We trained a mixed delivery team through the corporate programme. Everyone now shares the same Scrum language, our sprints are more predictable, and the trainer tailored the case studies to our banking context."

    Selma Iileka

    Learning and Development Manager, Banking Sector

    0/0

    A Solid Base for Our Agile Rollout

    "Rolling out agile across our delivery function needed a common foundation. The group CSM training gave our teams that, and the coordination and scheduling worked smoothly around our project deadlines."

    Petrus Haufiku

    Delivery Head, Telecommunications Sector

    0/0



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    Frequently Asked QuestionsHere's everything you may ask...

    The Certified ScrumMaster is Scrum Alliance's entry-level Scrum Master credential. It validates your understanding of the Scrum framework, the Scrum Master role and the values that make Scrum teams effective, and it is the most widely recognised Scrum Master credential worldwide.

    General

    What is the Certified ScrumMaster certification?

    The Certified ScrumMaster is Scrum Alliance's entry-level Scrum Master credential. It validates your understanding of the Scrum framework, the Scrum Master role and the values that make Scrum teams effective, and it is the most widely recognised Scrum Master credential worldwide.

    Is the CSM worth it for professionals in Namibia?

    Yes. As banks, telecoms and IT services firms across Namibia adopt agile delivery, CSM certified professionals stand out for Scrum Master and facilitator roles. Scrum Master pay in Namibia averages around N$ 420,000 a year, and the credential is globally portable.

    Who should take the CSM course?

    The CSM suits aspiring Scrum Masters, developers, testers and business analysts already working in Scrum teams, and project managers moving from traditional delivery into agile. It is the first level of the Scrum Alliance Scrum Master track.

    Do I need experience to get the CSM?

    No. There is no formal education or work experience requirement. You only need to attend an approved CSM course delivered by a Certified Scrum Trainer, which unlocks the online exam.

    How long is the CSM certification valid?

    The CSM is valid for two years. To renew it you earn 16 Scrum Education Units (SEUs) and pay the Scrum Alliance membership renewal fee within each two-year cycle.

    What is the next step after CSM?

    The Advanced Certified ScrumMaster (A-CSM) is the next level in the Scrum Alliance Scrum Master track. CSM is the mandatory prerequisite, and A-CSM also expects at least 12 months in a Scrum Master role after earning the CSM.

    Pricing

    How much does CSM training cost in Namibia?

    Fees vary by format and cohort, so CSM training in Namibia is quoted on request. The Scrum Alliance exam fee is typically included in the course fee paid to the training provider. Request a quote to see current pricing and batches.

    What is included in the CSM course fee?

    The fee typically includes instructor-led sessions with a Certified Scrum Trainer, Scrum Alliance aligned courseware, access to the online CSM exam, and a two-year Scrum Alliance membership on passing, plus learner support.

    Is the CSM exam fee included in the training price?

    In most cases, yes. The CSM exam fee is usually included in the course fee paid to the Certified Scrum Trainer or training provider, so there is no separate exam charge. Confirm this when you request your quote.

    Do you offer corporate or group pricing?

    Yes. We offer corporate group training with customised schedules and volume-based pricing for delivery teams, PMOs and transformation groups. Ask about corporate or group pricing for a tailored quote.

    What payment options are available?

    We accept major credit and debit cards and bank transfers, with instalment options on selected plans. Speak with a learning advisor to choose the option that suits you.

    Exam

    What if I do not pass the CSM exam first time?

    You have up to three attempts to pass the CSM exam within 90 days of completing the course, and our trainers give you guidance and practice questions to help you pass on the first attempt. Verify the current attempt policy at scrumalliance.org.

    What is the format of the CSM exam?

    The CSM exam is a 50-question, multiple-choice, open-book test taken online through the Scrum Alliance member portal after you complete the course. You have 60 minutes and no proctor is required.

    What is the passing score for the CSM exam?

    The passing score is 74%, which means answering at least 37 of the 50 questions correctly. The exam is aligned to the Scrum Alliance CSM Learning Objectives.

    Do I have to attend a course to sit the CSM exam?

    Yes. Attendance at an approved CSM course delivered by a Scrum Alliance Certified Scrum Trainer (CST) is mandatory. The exam cannot be accessed until you complete an approved course.

    Which standard is the CSM exam based on?

    The exam is based on the Scrum Alliance CSM Learning Objectives and aligned to the current Scrum Guide, the November 2020 edition by Ken Schwaber and Jeff Sutherland, which introduced the Product Goal and the commitments for each artefact.

    Course Content

    Can a complete beginner take the CSM course?

    Yes. The CSM is designed for people new to Scrum as well as those formalising existing knowledge. There are no prerequisites, and the course builds you up from Scrum theory to facilitating events with hands-on practice.

    What topics does the CSM course cover?

    The course covers six areas from the CSM Learning Objectives: Scrum theory and principles, the five Scrum values, the Scrum Team, the five Scrum events, the three Scrum artefacts, and the Scrum Master role.

    How long is the CSM training?

    The CSM training is a 16-hour programme, delivered either as two full days or four half-days depending on the schedule. This exceeds the Scrum Alliance minimum contact-hours requirement for a CSM course.

    What learning materials are provided?

    You receive Scrum Alliance aligned courseware, industry-driven case studies on Scrum facilitation and impediment removal, and practice questions modelled on the 50-question online exam format.

    Is the courseware up to date with the latest Scrum Guide?

    Yes. The courseware is aligned to the current Scrum Guide, the November 2020 edition, and the current Scrum Alliance CSM Learning Objectives, so you learn Scrum as it is practised today.

    Enrollment

    How do I enrol in the CSM course in Namibia?

    You can enrol through the Invensis Learning website. Choose your preferred format, complete payment, and you will receive access to schedules, courseware and joining details. Talk to a learning advisor if you need help choosing a batch.

    What training formats are available?

    We offer online (live virtual) instructor-led training, classroom training, and customised corporate group training, so professionals across Namibia can choose the format that fits their schedule.

    How soon can I start the CSM course?

    We run regular CSM cohorts, so you can usually join an upcoming batch within a few weeks. See upcoming schedules or ask an advisor for the next available live virtual or classroom dates.

    Can I reschedule or transfer to another batch?

    Yes. Flexi options let you reschedule or transfer to another batch where available. Contact our support team to arrange this before your session.

    What is the refund or cancellation policy?

    Refunds and cancellations are handled per our published policy, and selected plans include a money-back guarantee. Reach out to our team for the details that apply to your enrolment.