Course Overview

    Overview

    Course Highlights

    Eligibility Criteria

    Benefits

    Exam Format

    Certification Cost

    What Is the ITIL 5 Foundation Bridge?Your Fast Track to ITIL 5

    ITIL 5 Foundation Bridge Certification Training in Turkey is the fastest way for ITIL 4 Foundation holders to move up to the current version of the framework. The ITIL (Version 5) Foundation Bridge is a transition qualification from AXELOS (PeopleCert) that focuses only on what is new and changed in ITIL 5, so you update your knowledge without repeating content you already know. Pass the Bridge exam and you hold the ITIL 5 Foundation credential, equal to sitting the full ITIL 5 Foundation exam. Delivered as a focused one-day, eight-hour programme, the Bridge covers the fifth iteration of ITIL: the product and service lifecycle, the evolved ITIL Value System, value stream mapping and management, digital product and service management, and an updated value co-creation model that adds experience and sustainability. Built for practising ITSM professionals across Turkey's banking, telecom, technology and shared-services sectors, and taught by PeopleCert-accredited trainers, this is a clear, supported path from ITIL 4 to ITIL 5. Start your ITIL 5 journey with Invensis Learning.

    Invensis Learning is a Peoplecert Accredited Training Organization (2778) in Turkey, approved to deliver official ITIL 5 Foundation Bridge certification training using accredited courseware and standards.

    What Is the ITIL 5 Foundation Bridge?Your Fast Track to ITIL 5

    Certification Badge

    Invensis Learning is a Peoplecert Accredited Training Organization (2778) in Turkey, approved to deliver official ITIL 5 Foundation Bridge certification training using accredited courseware and standards.

    Key Highlightsof the ITIL (Version 5) Foundation Bridge Training Course

    ITIL V5 Foundation Bridge Certification Eligibility in TurkeyDo You Qualify for the ITIL (Version 5) Foundation Bridge Exam?

    Why the ITIL 5 Bridge Is Worth ItReal Gains for Professionals and Teams

    ITIL V5 Foundation Exam Format in TurkeyWhat to expect on exam day

    The ITIL V5 Foundation exam validates your understanding of the ITIL V5 service-management framework, building on the ITIL 4 Service Value System with the latest practice guidance. The exam focuses on the Service Value System, the four dimensions of service management, the ITIL guiding principles, the service value chain, and the practices that enable end-to-end service delivery. Through a combination of multiple-choice questions, candidates are tested on their ability to apply ITIL V5 principles in real-world service-management environments.

    ITIL V5 Foundation Bridge Certification Cost in Turkey

    Note: Prices may vary depending on your location and delivery preferences. Reach out to our learning advisors for the exact pricing details.

    ITSM Careers in Turkey After the ITIL 5 BridgeRoles, Demand and Pay

    ITIL is the reference framework for IT service management across Turkey's banks, telecom operators, technology platforms and global service hubs, and employers increasingly expect the current ITIL 5 credential. As the ICT market grows towards USD 38.4 billion in 2026, 5G goes commercial and fintech scales, demand sits with service desk leads, service delivery managers, IT operations managers and heads of service management. Here is what the market is telling us right now.

    Why ITSM Teams in Turkey Are Moving to ITIL 5

    The ITIL 5 Bridge is the efficient way for ITIL 4 holders to keep their credential current. Join professionals in Turkey who are transitioning their service management knowledge to the latest version. Start today.

    Your Turkey Career Transformation

    From ITIL 4 Certified to ITIL 5 Ready

    Your Turkey Career Step Up

    Turkey's IT service market is expanding with digital banking, 5G and cloud migration, and employers increasingly separate professionals who hold the current ITIL 5 credential from those who do not. Here is which side of that line you want to be on.

    Sources: SalaryExpert, Glassdoor, PayScale (Turkey) 2026.

    How to Get ITIL V5 Foundation Bridge Certified in TurkeyStep-by-Step Certification Process

    The ITIL V5 Foundation Bridge path in Turkey is fast: complete the focused 1-day training and pass the bridge exam to update your ITIL Foundation credential. A prior ITIL Foundation certification is recommended.

    Step 1: Confirm Your Existing ITIL Foundation Credential

    Before enrolling, verify that you hold a valid ITIL Foundation certification. The ITIL V5 Foundation Bridge certification program in Turkey is intended for professionals seeking to update their existing ITIL knowledge and credentials.

    Step 2: Enrol in the 1-Day ITIL V5 Foundation Bridge Course

    Choose your preferred Invensis Learning ITIL V5 Foundation Bridge cohort (1-Day Live Online Bootcamp or Corporate Group Training), delivered by ITIL-certified instructors.

    Step 3: Complete the Bridge Training

    Attend the focused 1-day course covering what's changed in the latest ITIL version, and complete the practice questions and mock exam.

    Step 4: Sit the ITIL V5 Foundation Bridge Exam

    Take the exam: 20 multiple-choice questions in 30 minutes, closed book, with a 65% pass mark (13 of 20), delivered online proctored or at a test center.

    Step 5: Update Your ITIL Foundation Credential

    On passing, your ITIL Foundation credential is updated to the latest version, with a digital badge. Your provisional result is available immediately after the online exam.

    Step 6: Maintain Your Certification

    ITIL certificates are valid for 3 years; renew via the CPD programme or re-examination before expiry.

    Module 1: What's New in ITIL Version 5

    • Overview of the evolution from ITIL 4 to Version 5
    • Understanding the 40% retained, 24% modified, and 36% new content breakdown
    • Key reasons for the Version 5 update

    Module 2: Enhanced ITIL Service Value System (SVS)

    • Evolution of the Service Value System in Version 5
    • Updated governance approaches
    • How guiding principles apply in AI-enabled environments
    • Value chain activities enhancements

    Module 3: Unified Digital Product and Service Lifecycle

    • Discover, Design, Develop/Build, Deploy/Launch, Deliver, Support, Experience, Improve
    • Understanding how products and services are managed together in a single, integrated lifecycle

    Module 4: AI Integration and AI Governance

    • AI-native framework principles
    • Responsible AI adoption guidance
    • AI governance concepts and frameworks
    • Managing AI-driven automation
    • Ethical AI considerations
    • Risk management for AI-enabled services

    Module 5: Value Streams and Value Co-Creation

    • Identifying, mapping, and managing value streams
    • Enhanced value stream mapping techniques
    • Improving flow, visibility, and outcomes
    • Value co-creation with stakeholders

    Module 6: Experience Management (New Emphasis)

    • Customer experience focus
    • User experience integration
    • Experience-driven service delivery
    • Measuring experience outcomes
    • Transparency and measurable value

    Module 7: Four Dimensions of Product and Service Management

    • Organizations and People, Information and Technology, Partners and Suppliers, Value Streams and Processes
    • How dimensions apply to digital products and services

    Module 8: Digital Operating Models

    • Modern organizational structures
    • Digital-first business approaches
    • Agile and adaptive ways of working
    • Integration with Design Thinking, Agile, and DevOps

    Module 9: Sustainability Integration

    • Sustainability-driven service design
    • Environmental responsibility in IT operations
    • Long-term operational resilience
    • Sustainable value creation

    Module 10: Updated ITIL Practices

    • Terminology updates in the 34 ITIL practices
    • How practices apply in Version 5 context
    • Practice alignment with unified lifecycle

    Module 11: Transformation and Change

    • Managing transformation in digital environments
    • Organizational Change Management (OCM) integration
    • Leading change in AI-enabled contexts

    Module 12: Role-Aligned Guidance

    • Clearer, more targeted guidance for specific roles
    • Practical, actionable frameworks
    • Less abstract, more dynamic models

    Course Curriculumof the ITIL (Version 5) Foundation Bridge Certification Training

    The ITIL V5 Foundation Bridge curriculum follows the official PeopleCert/AXELOS ITIL V5 Foundation Bridge syllabus and covers all tested topics. Modules are delivered over 1 days with scenario walkthroughs, chapter quizzes, and ITIL V5 Foundation Bridge-format mock exams that mirror the live PeopleCert paper.

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    Skills You Will Gain from the ITIL 5 BridgeApplying the Fifth Iteration at Work

    The ITIL 5 Bridge builds directly on your ITIL 4 Foundation knowledge, covering only what is new and updated. By the end of the one-day programme you can use ITIL 5 language, structure digital services around the product and service lifecycle, and apply value streams and updated practices at work.

    Key Enhancements in ITIL 5

    Understand what has changed since ITIL 4, including the new and refined concepts, structural updates and terminology introduced in the fifth iteration of ITIL, so you can transition your knowledge with confidence.

    Digital Product and Service Management

    Explore how ITIL 5 reflects modern digital and AI-enabled environments and how the product and service lifecycle, from Discovery to Delivery and Support, structures management across the full lifecycle.

    Updated Language and Core Concepts

    Gain clarity on the updated terminology and principles shaping ITIL 5, so you can communicate confidently with teams, partners and stakeholders at different stages of ITIL 5 adoption.

    Enhanced Value Creation Approach

    Discover how ITIL 5 reinforces value creation across the full stakeholder ecosystem, linking strategy, delivery and measurable outcomes, and adding experience and sustainability to value co-creation.

    Value Stream Mapping and Management

    Learn how ITIL 5 introduces value stream mapping and management as a dedicated discipline and how the evolved ITIL Value System connects strategic intent to operational delivery.

    Applying ITIL 5 in Practice

    Integrate the ITIL 5 enhancements into your existing ITIL 4 knowledge and apply the updated guidance to improve collaboration, service delivery performance and organisational results.

    Who Should TakeITIL V5 Foundation Bridge Certification Training in Turkey?

    IT Service Manager

    ITSM Practitioner

    Service Desk Lead

    IT Operations Manager

    Incident / Problem Manager

    Change Manager

    IT Project Manager

    ITIL-certified Professional

    Who Can Take This Certification Training

    ITIL V5 Foundation Bridge Certification Training Modesfor Professionals and Teams

    We offer flexible ITIL V5 Foundation Bridge training formats designed to suit different learning preferences, schedules, and professional goals. Whether you prefer instructor-led classroom sessions, live online learning, corporate team training, or personalized coaching, choose the option that best supports your ITIL V5 Foundation Bridge certification journey.

    ITIL V5 Foundation Bridge Live Virtual Training

    • Live online instructor-led sessions

    • Interactive discussions and virtual activities

    • Expert guidance from experienced trainers

    • Practice assessments and revision support

    • Dedicated Q&A sessions for concept clarification

    • Fixed schedules for accountability and momentum

    • Small batch sizes for personalized attention

    • Access from any location with internet connectivity

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    Attend fully interactive online sessions from anywhere while benefiting from real-time instructor guidance and collaborative learning experiences. This ITIL V5 Foundation Bridge online training option offers flexibility while maintaining live engagement with certified trainers.

    Official PeopleCert (AXELOS)-aligned Course Material

    Best For: Professionals seeking ITIL V5 Foundation Bridge training online without compromising on live instructor interaction.

    ITIL V5 Foundation Bridge Classroom Training

    • Instructor-led classroom sessions

    • Interactive discussions and group activities

    • Real-world examples and practical exercises

    • Structured learning with fixed schedules

    • Opportunities for peer networking and collaboration

    • Practice assessments and knowledge checks

    • Dedicated Q&A and concept clarification

    • Immediate trainer feedback and support

    Learn through face-to-face sessions led by experienced instructors in a collaborative classroom environment. This Classroom ITIL V5 Foundation Bridge training format combines expert guidance, peer interaction, and practical exercises to help learners understand the latest ITIL updates and certification requirements.

    Official PeopleCert (AXELOS)-aligned Course Material

    Best For: Professionals who prefer in-person learning and structured preparation for the ITIL V5 Foundation Bridge certification exam.

    ITIL V5 Foundation Bridge Corporate Group Training

    • Customized training aligned to organizational goals

    • Flexible delivery: onsite, virtual, hybrid, or blended

    • Scheduling tailored to business availability

    • Role-based examples and industry-relevant discussions

    • Progress tracking and learner assessments where applicable

    • Dedicated coordination and administrative support

    • Consistent learning experiences across teams

    • Scalable delivery for local, regional, or global workforces

    Designed for organizations looking to upgrade employee knowledge to the latest ITIL framework, standardize service management practices, and strengthen operational excellence through team-based learning initiatives. This ITIL V5 Foundation Bridge corporate training solution can be customized to organizational requirements.

    Official PeopleCert (AXELOS)-aligned Course Material

    Best For: Organizations seeking ITIL V5 Foundation Bridge corporate training for employees and IT service management teams.

    ITIL V5 Foundation Bridge Focused 1-to-1 Training

    • One-to-one instructor attention

    • Customized learning plans and objectives

    • Flexible scheduling based on availability

    • Personalized feedback and coaching

    • Additional focus on challenging topics

    • Targeted practice and revision support

    • Faster clarification of questions and concepts

    • Learning pace is adapted to individual needs

    Receive personalized instruction tailored to your goals, pace, and learning requirements through dedicated sessions with an expert trainer. This format provides targeted ITIL V5 Foundation Bridge exam preparation and customized coaching support.

    Official PeopleCert (AXELOS)-aligned Course Material

    Best For: Professionals seeking personalized guidance, accelerated learning, or focused support to successfully earn the ITIL V5 Foundation Bridge certification.

    ITIL V5 Foundation Bridge Live Virtual Training

    ITIL V5 Foundation Bridge Live Virtual Training

    Live online instructor-led sessions

    Interactive discussions and virtual activities

    Expert guidance from experienced trainers

    Practice assessments and revision support

    Dedicated Q&A sessions for concept clarification

    Fixed schedules for accountability and momentum

    Small batch sizes for personalized attention

    Access from any location with internet connectivity

    Starts from

    TRY 24410

    Please Note: Attend fully interactive online sessions from anywhere while benefiting from real-time instructor guidance and collaborative learning experiences. This ITIL V5 Foundation Bridge online training option offers flexibility while maintaining live engagement with certified trainers.

    Official PeopleCert (AXELOS)-aligned Course Material

    Best For: Professionals seeking ITIL V5 Foundation Bridge training online without compromising on live instructor interaction.

    Loading schedules…

    ITIL 5 Foundation Bridge Training in TurkeyExpert-Led, Accredited Delivery

    As a trusted ITIL (Version 5) Foundation Bridge training company in Turkey, Invensis Learning delivers accredited ITIL 5 Foundation Bridge training for professionals and organisations across Turkey who want to update their credential to the current version efficiently. As a PeopleCert Accredited Training Organization, we combine qualified trainers, courseware aligned to the official AXELOS syllabus, and flexible delivery formats. Whether you enrol as an individual or arrange corporate training for your team, you get a professional learning experience built around practical understanding and a supported path from ITIL 4 to ITIL 5.

    • PeopleCert Accredited Training Organization delivering the ITIL 5 Foundation Bridge
    • Trainers accredited by PeopleCert with real ITSM and service management experience
    • Live virtual, classroom and corporate delivery to fit working professionals in Turkey
    • Courseware aligned to the official ITIL Foundation Bridge Version 5 syllabus
    • Focused one-day format that respects your existing ITIL 4 knowledge
    • Case studies and practice questions mapped to the five official Bridge topics
    • ISO 9001 and ISO 27001 certified training operations
    • Dedicated learner support before, during and after your training

    1-to-1

    Doubt-Clearing Sessions

    60+

    Global Course Portfolio

    100+

    Countries Served

    ISO 9001

    Quality Management

    ISO 9001:2015 Certified

    ISO 9001:2015 Certified

    ISO 27001:2022 Certified

    ISO 27001:2022 Certified

    Secure SSL Encryption

    Secure SSL Encryption

    Leaders in Training industry for 12+ years

    Leaders in Training industry for 12+ years

    Over 5000 five star reviews

    Over 5000 five star reviews

    Level AA conformance, W3C WCAG 2.2

    Level AA conformance, W3C WCAG 2.2

    ITIL (Version 5) Foundation Bridge Course Training Locations in TurkeyInstructor-led in-person Classroom training is available for group batches. All other public cohorts are delivered as Instructor-led Live Virtual. See available cohorts.

    ITIL V5 Foundation Bridge Training Location in Turkey

    Hilton Istanbul Bosphorus, 50, Cumhuriyet Caddesi, Taşkışla, Harbiye Mahallesi, Şişli, Istanbul, Marmara Region, 34367, Türkiye

    ITIL V5 Foundation Bridge Training Location in Turkey

    Swissotel The Bosphorus Istanbul, Turkey

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    ITIL 5 Bridge Training in TurkeyTransition Your ITSM Team

    • Transition your whole ITSM team from ITIL 4 to ITIL 5 in a single day per person
    • Customised schedules that fit banking, telecom and technology delivery calendars
    • Onsite, live virtual or hybrid delivery across Istanbul, Ankara and Izmir
    • PeopleCert-accredited trainers with hands-on service management experience
    • Group pricing and progress tracking for PMOs and service management functions
    • A shared ITIL 5 vocabulary across your service desk, operations and delivery teams

    Leading Organisations

    TurkcellTurk TelekomGaranti BBVATurkish AirlinesArcelikIsbank

    What Our Learners Say

    Updated My Credential in a Single Day

    "I already held ITIL 4 Foundation, so the Bridge was ideal. In one day I understood the product and service lifecycle and value streams, and passed the exam the same week. The trainer focused only on what had changed, which saved so much time."

    Emre Yildiz

    IT Service Delivery Manager

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    Clear on What Is New in ITIL 5

    "The sessions made the differences between ITIL 4 and ITIL 5 really clear. I now use the updated language confidently with our vendors and stakeholders. Practical, well paced and exactly what an ITIL 4 holder needs."

    Zeynep Kaya

    Change and Problem Manager

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    The Efficient Route to ITIL 5

    "As a service desk lead, I wanted my ITIL knowledge current without repeating Foundation. The Bridge did just that. The practice questions mapped closely to the exam and the online format fit around my shifts."

    Burak Demir

    IT Service Desk Team Lead

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    Transitioned the Whole Team Smoothly

    "We moved our entire service management team from ITIL 4 to ITIL 5 with Invensis Learning. Onsite delivery in Istanbul, one day per person, and a consistent vocabulary across the desk and operations. Coordination was excellent."

    Elif Sahin

    L&D Manager, Banking Sector

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    Kept Our Teams Current and Aligned

    "Standardising on the current framework mattered for our telecom service portfolio. The corporate Bridge programme was accredited, flexible and tailored to our examples. Our teams are now aligned on the ITIL 5 lifecycle approach."

    Mert Aydin

    Head of IT Operations, Telecom

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    Frequently Asked QuestionsHere's everything you may ask...

    The ITIL 5 Foundation Bridge is a transition qualification from AXELOS (PeopleCert) for professionals who already hold ITIL 4 Foundation and want to update to ITIL 5. It is worth it because you earn the current ITIL 5 Foundation credential in one day, keeping your knowledge and CV aligned with what Turkish employers now expect.

    General

    What is the ITIL 5 Foundation Bridge and is it worth it?

    The ITIL 5 Foundation Bridge is a transition qualification from AXELOS (PeopleCert) for professionals who already hold ITIL 4 Foundation and want to update to ITIL 5. It is worth it because you earn the current ITIL 5 Foundation credential in one day, keeping your knowledge and CV aligned with what Turkish employers now expect.

    Who is the ITIL 5 Bridge for?

    The Bridge is specifically for professionals who already hold ITIL 4 Foundation (or an accepted equivalent). It suits service desk, incident, change and IT operations staff, ITSM managers, consultants and trainers who need the current credential. If you do not hold ITIL 4 Foundation, take the full ITIL 5 Foundation course instead.

    What credential do I get after passing the Bridge?

    Passing the Bridge exam grants the ITIL 5 Foundation credential, equal to having taken and passed the full ITIL 5 Foundation exam. It enables progression to all higher ITIL 5 qualifications.

    Why choose Invensis Learning for ITIL 5 Bridge training in Turkey?

    Invensis Learning is a PeopleCert Accredited Training Organization delivering courseware aligned to the official ITIL Foundation Bridge Version 5 syllabus, with accredited trainers and flexible live virtual, classroom and corporate formats to fit professionals across Turkey.

    How long is the ITIL 5 Foundation credential valid?

    The ITIL 5 Foundation credential earned through the Bridge is valid for three years. To maintain it, you renew every three years by earning 60 CPD points, or by passing a higher ITIL 5 qualification.

    Pricing

    How much does ITIL 5 Bridge training cost in Turkey?

    Fees vary by format and whether the exam voucher is bundled, so pricing is available on request. Your quote covers accredited training, courseware and practice questions; the PeopleCert exam fee varies by region and channel. Request a quote for the current price in your preferred format.

    What is included in the course fee?

    The fee typically includes trainer-led sessions, courseware aligned to the official Bridge syllabus, case studies, practice questions and mock questions, and learner support. Confirm whether the PeopleCert exam voucher is included when you request your quote.

    Is the exam fee included in the training price?

    It depends on the package. PeopleCert bills the Bridge exam separately, and some training bundles include the exam voucher while others do not. Ask a learning advisor to confirm inclusions for your chosen format.

    Do you offer group or corporate discounts?

    Yes. We offer corporate group training with customised schedules and volume-based pricing for service management teams transitioning from ITIL 4 to ITIL 5. Ask about corporate and group pricing for a tailored quote.

    What payment methods are available?

    We accept major credit and debit cards and bank transfers, with instalment options on selected plans. Talk to a learning advisor to choose the option that suits you.

    Exam

    What is the format of the ITIL 5 Bridge exam?

    The Bridge exam is closed book with single-answer multiple-choice questions, focused only on what is new and changed in ITIL 5 relative to ITIL 4. It is delivered online with PeopleCert OnVUE proctoring, available 24/7, or at an authorised PeopleCert test centre.

    How many questions are in the exam and how long is it?

    The exam has 20 questions and a duration of 30 minutes. It covers five official topic areas, from Key Enhancements in ITIL (Version 5) to Applying ITIL (Version 5) in Practice.

    What is the passing score for the ITIL 5 Bridge exam?

    The pass mark is 65%, which is 13 out of 20 questions correct. Because the exam tests only the new and updated ITIL 5 content, focus your preparation on the five official Bridge topics.

    What are the prerequisites for the Bridge exam?

    ITIL 4 Foundation certification is required (or an accepted equivalent). The Bridge assumes ITIL 4 knowledge as a baseline and does not re-test it. Candidates without ITIL 4 Foundation should take the full ITIL 5 Foundation exam instead.

    What if I do not pass the exam first time?

    You can re-sit the exam through PeopleCert; verify the current re-sit policy and any fee at peoplecert.org. Our training, case studies and practice questions are designed to prepare you thoroughly for a first-attempt pass. Talk to an advisor about retake support options.

    Course Content

    What topics does the ITIL 5 Bridge cover?

    The Bridge covers five official topics: Key Enhancements in ITIL (Version 5); Digital Product and Service Management Evolution; Updated Language and Core Concepts; Enhanced Value Creation Approach; and Applying ITIL (Version 5) in Practice. All focus on what is new or updated versus ITIL 4.

    What is new in ITIL 5 compared with ITIL 4?

    ITIL 5 introduces the product and service lifecycle as a core element, value stream mapping and management as a dedicated discipline, an evolved ITIL Value System, explicit digital product and service management, and an updated value co-creation model that adds experience and sustainability.

    Do I need ITIL 4 Foundation before the Bridge?

    Yes. ITIL 4 Foundation (or an accepted equivalent) is required, as the Bridge builds on that knowledge and covers only the differences. If you are new to ITIL, the full ITIL 5 Foundation course is the right starting point.

    How long is the training and what materials are provided?

    The Bridge is delivered as a focused one-day, eight-hour programme. You receive courseware aligned to the official ITIL Foundation Bridge Version 5 syllabus, case studies illustrating the ITIL 5 changes, and practice questions mapped to the five official topics.

    Is the courseware aligned to the latest ITIL 5 syllabus?

    Yes. The courseware is aligned to the official AXELOS ITIL Foundation Bridge Version 5 syllabus published by PeopleCert, so you study the current ITIL 5 concepts, terminology and practices.

    Enrollment

    How do I enrol in the ITIL 5 Bridge course?

    You can enrol through the Invensis Learning website. Choose your preferred format, complete payment, and you will receive access to schedules, courseware and learning resources. See upcoming batches or talk to a learning advisor to get started.

    What training formats are available?

    We offer online (live virtual) instructor-led training, classroom sessions, and customised corporate group training. Choose the format that fits your schedule, and pick weekday or weekend batches where available.

    How soon can I start and take the exam?

    Because the Bridge is a one-day programme, you can often train and sit the exam within the same week. Online proctored exams through PeopleCert OnVUE are available 24/7. See upcoming schedules to find the next batch in your time zone.

    Who is eligible to enrol in the training?

    Anyone can enrol in the training, but to sit the Bridge exam you must hold ITIL 4 Foundation (or an accepted equivalent). If you are unsure whether you qualify, talk to a learning advisor before you book.

    Can I reschedule or transfer my enrolment?

    Yes. Flexi options let you reschedule or transfer to another batch, and selected plans include a training retake option. Contact support to arrange this and to confirm the refund or cancellation terms that apply.