Course Overview

    Overview

    Course Highlights

    Eligibility Criteria

    Benefits

    Exam Format

    Certification Cost

    What Is the Certified ScrumMaster Credential?Your Entry into Agile Delivery

    The Certified ScrumMaster (CSM) is Scrum Alliance's entry-level certification for professionals who lead and support agile teams, and CSM certification training in Ajman gives you a structured, guided route to earning it. It validates your command of the Scrum framework, the Scrum Master role, and the values that make Scrum teams effective. Delivered as a two-day, instructor-led programme by a Scrum Alliance Certified Scrum Trainer (CST), the course is built around the Scrum Alliance CSM Learning Objectives and the current Scrum Guide (November 2020). You cover empiricism and the three pillars, the five Scrum values, the accountabilities of the Scrum Team, all five Scrum events, the three artefacts, and servant leadership in practice. The programme suits aspiring Scrum Masters, developers and business analysts already in Scrum teams, and project managers moving into agile delivery across Ajman and the wider UAE. Complete the course, sit the open-book online exam, and start your journey to a globally recognised credential with Invensis Learning.

    Invensis Learning is aligned with Scrum Alliance to provide CSM certification in Ajman. The training is delivered by Certified Scrum Trainers (CST) using official Scrum Alliance courseware and the CSM Learning Objectives.

    What Is the Certified ScrumMaster Credential?Your Entry into Agile Delivery

    Certification Badge

    Invensis Learning is aligned with Scrum Alliance to provide CSM certification in Ajman. The training is delivered by Certified Scrum Trainers (CST) using official Scrum Alliance courseware and the CSM Learning Objectives.

    Key Highlightsof the CSM Certification Training Course

    CSM Certification Eligibility in AjmanDo You Qualify for the CSM Exam?

    What You Gain by Becoming a Scrum MasterSkills, Recognition and Career Growth

    CSM Exam Format in AjmanWhat to expect on exam day

    The Certified ScrumMaster (CSM) assessment validates your understanding of the Scrum framework and your readiness to serve as a Scrum Master on delivery teams. The assessment focuses on the Scrum Guide foundations, the three roles (Product Owner, Scrum Master, Developers), the five events, the three artifacts, and the values and theory underpinning empirical process control. Through a combination of multiple-choice questions, candidates are tested on their ability to apply Scrum principles in real-world team environments.

    CSM Certification Cost in Ajman

    Note: Prices may vary depending on your location and delivery preferences. Reach out to our learning advisors for the exact pricing details.

    Where a CSM Takes Your Career in AjmanRoles, Demand and Earning Potential

    The Scrum Master role is in strong demand across Ajman and the wider UAE, where banks, free zone technology firms and government digital teams are scaling agile delivery. UAE lenders now run cross-functional Scrum squads for digital wallets and open banking, and enterprises are building Agile Centres of Excellence, yet certified Scrum talent remains scarce. That gap places CSM holders in a strong position, from Scrum Master to Agile Coach, and here is what the market is telling us right now.

    Market Forces Making Scrum Skills Valuable in Ajman

    CSM is more than a credential. It is a career accelerator for professionals who facilitate agile teams. Join the Scrum Masters helping Ajman's banks, free zone firms and digital teams deliver value faster. Start your journey today.

    Your Ajman Career Transformation

    Your Agile Career, Before and After CSM

    The Difference the Credential Makes

    Ajman's agile hiring is growing with UAE digital transformation, fintech and free zone technology investment, and employers increasingly separate certified Scrum Masters from the rest. Here is which side of that line you want to be on.

    Sources: SalaryExpert, ERI, Glassdoor (UAE) 2026.

    How to Get CSM Certified in AjmanStep-by-Step Certification Process

    The path to online CSM certification in Ajman is straightforward. Complete the 2-day Certified Scrum Trainer® (CST®)-led course, take the Scrum Alliance assessment online, and activate your credential through your Scrum Alliance account. Most learners complete the process within a few days of finishing the course.

    Step 1: Enrol in the 2-Day CSM Course

    Choose your preferred Invensis Learning CSM cohort (2-Day Live Online Bootcamp or Corporate Group Training). All cohorts are led by a Scrum Alliance Certified Scrum Trainer® (CST) using official courseware and the latest Scrum Guide.

    Step 2: Attend and Participate in the Full Course

    Attend both days and take part in the workshops, exercises, and discussions. Active participation in the full 16-hour course is required by Scrum Alliance to become eligible for the CSM test.

    Step 3: Receive Your Scrum Alliance Test Invitation

    After the course, your CST submits your participation to Scrum Alliance, which emails you an invitation to take the online CSM test through your Scrum Alliance account.

    Step 4: Take the CSM Test

    Complete the CSM test online: 50 multiple-choice questions in 60 minutes, with a 74% pass mark (37 of 50). You receive two free attempts within 90 days of completing the course.

    Step 5: Accept the License Agreement and Earn CSM

    On passing, accept the Scrum Alliance License Agreement in your account to activate your Certified ScrumMaster® credential, digital badge, and 2-year Scrum Alliance membership.

    Step 6: Maintain Your Credential

    CSM is valid for 2 years. Renew by earning 20 Scrum Education Units (SEUs) and paying the Scrum Alliance renewal fee before your credential expires.

    Module 1: Agile and Scrum Overview

    • Agile Manifesto
    • 12 Principles
    • 4 values
    • Scrum Foundations (5 Scrum Values)

    Module 2: The Three Roles in Scrum

    • Scrum Master roles and challenges
    • Product Owner roles and responsibilities
    • Development team roles and responsibilities

    Module 3: Scrum Ceremonies

    • Sprint planning
    • Daily Scrum
    • Sprint Review
    • Sprint Retrospective

    Module 4: Scrum Artifacts

    • Product Backlog
    • Sprint Backlog
    • Product Increment

    Module 5: Sprint Execution

    • Sprint Execution Planning
    • Flow management
    • Resolution meetings
    • Communication (Taskboard, Sprint burndown chart using story points, hours effort)

    Module 6: Daily Scrum and Sprint Retrospective

    • Activities in daily scrum
    • Activities in a sprint retrospective

    Module 7: Definition of Done (DoD) and Acceptance Criteria

    • Definition of Done for a feature (user story or product backlog item)
    • Definition of Done for a sprint
    • Definition of Done for a release
    • Definition of Done vs. Acceptance criteria
    • Done vs. Done-Done

    Module 8: Definition of Ready

    • Definition of Ready for user story
    • Definition of Ready for sprint

    Module 9: Release Planning

    • Definition of release planning
    • Who takes part in release planning
    • Steps in Release planning
    • Output of Release Planning

    Module 10: Sprint Burndown Chart

    • Definition
    • Why and when to use a sprint burndown chart
    • Information obtained from sprint burndown chart

    Module 11: Release Burn-Up Chart

    • Definition
    • Features
    • How to create a release burn-up chart (steps)?

    Module 12: Product Planning

    • What is product planning
    • What is product vision
    • How to create a product backlog
    • Product Roadmap
    • Minimum Releasable features (or) Minimum Marketable Features
    • Minimum Viable Products

    Module 13: User Stories

    • What are user stories?
    • Structure/format of user stories
    • INVEST criteria

    Module 14: Agile Estimation

    • Definition
    • Benefits of Agile Estimation
    • Agile estimation techniques

    Module 15: Planning Poker

    • Definition
    • Benefits
    • Participants
    • How to play planning poker?
    • Planning Poker rules

    Course Curriculumof the Certified ScrumMaster (CSM) Training

    The CSM curriculum follows the official Scrum Alliance CSM Learning Objectives and the latest Scrum Guide. Modules are delivered over 2 days by a Certified Scrum Trainer® with hands-on workshops, facilitated exercises, and real Scrum scenarios.

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    The Scrum Master Skills You Will BuildFacilitation, Coaching and Team Leadership

    The CSM programme builds practical Scrum facilitation capability aligned to the Scrum Alliance CSM Learning Objectives and the current Scrum Guide. By the end, you can run Scrum events, coach a Scrum Team and remove the impediments that slow delivery.

    Scrum Theory and Empiricism

    This CSM training covers the six Scrum Alliance CSM Learning Objectives areas, so you leave able to facilitate Scrum. You will explain empirical process control, the three pillars of transparency, inspection and adaptation, the Cynefin view of complexity, and how Scrum connects to the Agile Manifesto.

    The Five Scrum Values in Action

    Apply commitment, focus, openness, respect and courage to build trust and psychological safety in a team. You will see how living the values enables the three pillars and where their absence undermines Scrum adoption.

    Scrum Team Accountabilities

    Understand the accountabilities of the Scrum Master, Product Owner and Developers, and how a small, self-managing, cross-functional team creates value each Sprint without handoffs or internal hierarchy.

    Facilitating All Five Scrum Events

    Facilitate the Sprint, Sprint Planning, the Daily Scrum, the Sprint Review and the Sprint Retrospective, keeping each within its timebox and focused on the Sprint Goal. You will practise common retrospective and review formats.

    Managing Scrum Artefacts and Commitments

    Work with the Product Backlog and Product Goal, the Sprint Backlog and Sprint Goal, and the Increment and its Definition of Done, using the three commitments to create transparency across the work, the plan and the product.

    Servant Leadership and Impediment Removal

    Serve the Scrum Team, the Product Owner and the organisation as a servant leader, removing impediments and coaching for self-management, using facilitation techniques such as dot voting, silent writing and affinity mapping.

    Who Should TakeCSM Training in Ajman?

    Scrum Master

    Agile Team Lead

    Project Manager (Agile)

    Delivery Manager

    Team Lead

    Product Manager

    Business Analyst (Agile teams)

    Agile Coach (aspiring)

    Who Can Take This Certification Training

    Certified ScrumMaster (CSM) Training Modesfor Professionals and Teams

    We offer flexible training formats designed to suit different learning preferences, schedules, and professional goals. Whether you prefer collaborative classroom learning, live online sessions, team-based training, or personalized guidance, choose the option that best supports your Scrum learning and professional development journey.

    CSM Live Virtual Training

    • Live online instructor-led sessions

    • Interactive discussions and virtual activities

    • Expert guidance from experienced trainers

    • Practice assessments and revision support

    • Dedicated Q&A sessions for concept clarification

    • Fixed schedules for accountability and momentum

    • Small batch sizes for personalized attention

    • Access from any location with internet connectivity

    AED 3540

    Attend fully interactive online sessions from anywhere while benefiting from real-time instructor guidance and collaborative learning experiences. This virtual CSM training in Ajman option enables professionals to participate from any location.

    Official Scrum Akiance International-aligned Course Material

    Best For: Professionals seeking the flexibility of online learning without compromising on live instructor interaction.

    CSM Classroom Training

    • Instructor-led classroom sessions

    • Interactive discussions and group activities

    • Real-world examples and practical exercises

    • Structured learning with fixed schedules

    • Opportunities for peer networking and collaboration

    • Practice assessments and knowledge checks

    • Dedicated Q&A and concept clarification

    • Immediate trainer feedback and support

    Learn through face-to-face sessions led by experienced instructors in a collaborative classroom environment. This classroom CSM training in Ajman format combines expert guidance, peer interaction, and hands-on activities to create an engaging learning experience.

    Official Scrum Akiance International-aligned Course Material

    Best For: Learners who prefer in-person interaction, structured schedules, and collaborative learning experiences.

    CSM Corporate Group Training

    • Customized training aligned to organizational goals

    • Flexible delivery: onsite, virtual, hybrid, or blended

    • Scheduling tailored to business availability

    • Role-based examples and industry-relevant discussions

    • Progress tracking and learner assessments where applicable

    • Dedicated coordination and administrative support

    • Consistent learning experiences across teams

    • Scalable delivery for local, regional, or global workforces

    Designed for organizations that want to build Agile capabilities at scale, standardize Scrum practices, and support workforce development through customized team learning initiatives. This format is ideal for CSM training for companies in Ajman seeking to strengthen Agile delivery and team collaboration across the organization.

    Official Scrum Akiance International-aligned Course Material

    Best For: Organizations looking to upskill employees, address capability gaps, and deliver consistent training across teams.

    CSM Focused 1-to-1 Training

    • One-to-one instructor attention

    • Customized learning plans and objectives

    • Flexible scheduling based on availability

    • Personalized feedback and coaching

    • Additional focus on challenging topics

    • Targeted practice and revision support

    • Faster clarification of questions and concepts

    • Learning pace is adapted to individual needs

    Receive personalized instruction tailored to your goals, pace, and learning requirements through dedicated sessions with an expert trainer. This format provides CSM coaching in Ajman for professionals seeking individualized support and focused learning guidance.

    Official Scrum Akiance International-aligned Course Material

    Best For: Professionals seeking personalized guidance, accelerated learning, or focused support to achieve specific outcomes.

    CSM Live Virtual Training

    CSM Live Virtual Training

    Live online instructor-led sessions

    Interactive discussions and virtual activities

    Expert guidance from experienced trainers

    Practice assessments and revision support

    Dedicated Q&A sessions for concept clarification

    Fixed schedules for accountability and momentum

    Small batch sizes for personalized attention

    Access from any location with internet connectivity

    Starts from

    AED 3540

    Please Note: Attend fully interactive online sessions from anywhere while benefiting from real-time instructor guidance and collaborative learning experiences. This virtual CSM training in Ajman option enables professionals to participate from any location.

    Official Scrum Akiance International-aligned Course Material

    Best For: Professionals seeking the flexibility of online learning without compromising on live instructor interaction.

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    Your CSM Certification Training Partner in AjmanTrusted, Accredited and Learner-First

    As a trusted CSM training company, Invensis Learning delivers instructor-led CSM training for professionals and teams across Ajman who want to facilitate agile delivery and earn a Scrum Alliance credential. Our programmes combine Certified Scrum Trainers, flexible delivery formats, organised courseware aligned to the CSM Learning Objectives, and learner-focused support. Whether you enrol as an individual or plan corporate training for your team, you get a professional learning experience built around practical facilitation skills, real Scrum scenarios, and a supported path to passing the online assessment.

    • Scrum Alliance Registered Education Provider delivering CSM through Certified Scrum Trainers
    • Live virtual, classroom and corporate training formats to fit your schedule
    • Two-day, 16-hour programme aligned to the Scrum Alliance CSM Learning Objectives
    • Two-year Scrum Alliance membership included on course completion
    • Industry case studies on facilitation, coaching and impediment removal
    • ISO 9001 and ISO 27001 certified training operations
    • Dedicated learner support before, during and after training
    • Guidance to complete the course and pass the online assessment on your first attempt

    1-to-1

    Doubt-Clearing Sessions

    60+

    Global Course Portfolio

    100+

    Countries Served

    ISO 9001

    Quality Management

    ISO 9001:2015 Certified

    ISO 9001:2015 Certified

    ISO 27001:2022 Certified

    ISO 27001:2022 Certified

    Secure SSL Encryption

    Secure SSL Encryption

    Leaders in Training industry for 12+ years

    Leaders in Training industry for 12+ years

    Over 5000 five star reviews

    Over 5000 five star reviews

    Level AA conformance, W3C WCAG 2.2

    Level AA conformance, W3C WCAG 2.2

    Certified ScrumMaster (CSM) Locations in the United Arab EmiratesAll our classroom training is now available online at your convenience

    Certified ScrumMaster (CSM) in United Arab Emirates

    Ajman Hotel, Sheikh Humaid Bin Rashid Al Nuaimi Street, Al Nakheel, Ajman, Emirate of Ajman, 3025, United Arab Emirates

    Certified ScrumMaster (CSM) in United Arab Emirates

    Radisson Blu Hotel, Ajman, Ajman

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    Corporate CSM Training in AjmanBuilt Around Your Goals

    • Suitable for small, medium and large agile teams
    • Customised schedules aligned to your delivery calendar
    • Onsite, live virtual or hybrid delivery across the UAE
    • Certified Scrum Trainers with real Scrum delivery experience
    • Role-based case studies for banking, technology and public sector teams
    • Dedicated coordination and reporting for corporate programmes
    • Scalable delivery for teams across Ajman and the wider UAE

    Organisations We Have Trained

    Ajman BankEmirates NBDE&DuADCBNetwork International

    What Our Learners Say

    Passed on My First Attempt

    "The trainer made the Scrum framework click for me. I walked in as a delivery lead and walked out able to facilitate every Scrum event with confidence. The open-book exam felt straightforward after the practice sessions, and I passed on my first attempt."

    Fatima Al Suwaidi

    Scrum Master

    0/0

    Practical and Hands-On

    "As a developer already working in sprints, I wanted to formalise what I knew. The course clarified the artefacts, the commitments and the Definition of Done in a way that changed how our team plans work. Very practical and well paced."

    Rahul Menon

    Software Developer

    0/0

    Better Facilitation Skills

    "The facilitation techniques and retrospective formats were the most useful part for me. I now run better refinement and review sessions with our stakeholders. The Scrum Alliance membership and badge were a nice bonus after the exam."

    Aisha Khan

    Business Analyst

    0/0

    Real Impact on Our Squad

    "We put a full delivery squad through the corporate programme. The trainer tailored the case studies to our banking context, and the team now shares a common language for events and accountabilities. Sprint predictability has clearly improved."

    Omar Farooq

    Delivery Manager, Banking Sector

    0/0

    Smooth Corporate Rollout

    "Coordinating training for a distributed technology team is never easy, but the scheduling and support were excellent. Our people came away certified and, more importantly, applying Scrum consistently across teams. We will run the next cohort soon."

    Sarah Thomas

    L&D Lead, Technology Firm

    0/0



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    Frequently Asked QuestionsHere's everything you may ask...

    The CSM is Scrum Alliance's entry-level Scrum Master certification. It validates your understanding of the Scrum framework, the Scrum Master role, and the values and practices that make Scrum teams effective. It is the most widely recognised Scrum Master credential globally.

    General

    What is the CSM certification?

    The CSM is Scrum Alliance's entry-level Scrum Master certification. It validates your understanding of the Scrum framework, the Scrum Master role, and the values and practices that make Scrum teams effective. It is the most widely recognised Scrum Master credential globally.

    Who should take CSM training in Ajman?

    CSM training suits aspiring Scrum Masters, developers, testers and business analysts already in Scrum teams, and project managers moving to agile delivery. In Ajman it fits professionals in banking, free zone technology firms and government digital teams who facilitate or support agile work.

    Is the CSM worth it for my agile career?

    Yes. CSM is the baseline Scrum Master credential most UAE employers look for, and certified Scrum talent is scarce against strong demand. Scrum Master roles in the UAE average around AED 293,000 a year, with clear progression into Agile Coach and delivery leadership roles.

    Which body awards the CSM certification?

    The CSM is awarded by Scrum Alliance, the certification body for the credential. Invensis Learning is a Scrum Alliance Registered Education Provider, and the course is delivered by a Certified Scrum Trainer (CST) as Scrum Alliance requires.

    How long is the CSM certification valid?

    CSM is valid for two years. To renew it, you earn 16 Scrum Education Units (SEUs) and pay the Scrum Alliance membership renewal fee within each two-year cycle. SEUs can be earned through courses, conferences, coaching and self-study.

    Pricing

    How much does CSM training cost in Ajman?

    CSM training in Ajman is quoted locally and varies by format and schedule, so pricing is available on request. The fee typically bundles the course and the Scrum Alliance online exam. Talk to a learning advisor for a quote that fits your plan.

    What is included in the CSM course fee?

    The fee usually includes instructor-led training by a Certified Scrum Trainer, Scrum Alliance aligned courseware, practice questions, the CSM online exam, and a two-year Scrum Alliance membership on passing. Confirm exact inclusions with our team before enrolling.

    Is the CSM exam fee included in the training?

    Yes, in most cases. The CSM online exam fee is typically included in the course fee paid to the training provider, because a Scrum Alliance approved course is mandatory before the exam unlocks. Confirm this when you request your quote.

    Do you offer corporate or group pricing for CSM?

    Yes. We offer corporate group training with customised schedules and volume-based pricing for squads, delivery units and transformation teams across Ajman and the UAE. Contact us for a tailored group quote.

    What payment options are available?

    We accept major credit and debit cards and bank transfers, and offer instalment options on selected plans. Speak with a learning advisor to choose the option that suits you.

    Exam

    What is the format of the CSM exam?

    The CSM exam has 50 multiple-choice questions to be completed in 60 minutes. It is open book and taken online through the Scrum Alliance member portal after you finish the course, with no proctor required.

    What is the passing score for the CSM exam?

    The passing score is 74%, which means answering at least 37 of the 50 questions correctly. Because the exam is open book, focused preparation across all six topic areas is the best way to pass comfortably.

    How many attempts do I get for the CSM exam?

    Candidates typically have three attempts to pass the CSM exam within 90 days of completing the course. If you do not pass first time, you can review the topics and retake it within that window.

    Do I have to attend a course to sit the CSM exam?

    Yes. Attending an approved CSM course delivered by a Certified Scrum Trainer (CST) is mandatory. The Scrum Alliance online exam cannot be accessed until you complete the course, which unlocks the exam for 90 days.

    What standard is the CSM exam based on?

    The exam is based on the Scrum Alliance CSM Learning Objectives, aligned to the current Scrum Guide (November 2020) by Schwaber and Sutherland and to the Agile Manifesto. The 2020 Scrum Guide is the edition your courseware follows.

    Course Content

    What topics does the CSM training cover?

    The course covers six areas: Scrum theory and principles, the five Scrum values, the Scrum Team, the five Scrum events, the three Scrum artefacts, and the Scrum Master role. Each is mapped to the Scrum Alliance CSM Learning Objectives.

    Do I need prior experience to take CSM training?

    No. CSM has no formal education or work experience prerequisites, so it is beginner friendly. It suits both newcomers to Scrum and practitioners who want to formalise knowledge they already apply in agile teams.

    Is the courseware aligned to the latest Scrum Guide?

    Yes. The courseware is aligned to the Scrum Alliance CSM Learning Objectives and the November 2020 Scrum Guide, the current edition, which introduced the Product Goal, the Sprint Goal and the Definition of Done as commitments.

    Are practice questions and materials included?

    Yes. You receive Scrum Alliance aligned courseware, industry case studies on facilitation and coaching, and practice questions mapped to the 50-question, open-book exam format to help you build readiness.

    How long is the CSM course?

    The CSM course is a two-day, 16-hour instructor-led programme, which exceeds the Scrum Alliance minimum contact-hour requirement. It is available in full-day and extended half-day schedules to suit working professionals.

    Enrollment

    How do I enrol in CSM training in Ajman?

    You can enrol through the Invensis Learning website. Choose your preferred format, complete payment, and you will receive access to schedules, courseware and learning resources. Our team can guide you through the steps.

    What training formats are available?

    We offer online (live virtual) instructor-led training, classroom sessions, and customised corporate group training, so you can choose the format that fits your schedule and learning style in Ajman and the wider UAE.

    How soon can I start the CSM course?

    New batches run regularly in live virtual and classroom formats, so you can usually start within a short time of enrolling. See upcoming schedules or talk to a learning advisor to pick a batch that works for you.

    Can I reschedule or transfer my batch?

    Yes. Flexi options let you reschedule or transfer to another batch where available. Contact our support team ahead of your session and we will help you move to a more convenient date.

    What is the refund or cancellation policy?

    Refunds and cancellations are handled per our published policy, and selected plans include a money-back option. Reach out to our team for the details that apply to your enrolment.