Course Overview

    Overview

    Course Highlights

    Eligibility Criteria

    Benefits

    Exam Format

    Certification Cost

    What Is the Certified ScrumMaster Certification?Your Route into Agile Delivery

    The Certified ScrumMaster (CSM) is Scrum Alliance's entry-level credential that validates your understanding of the Scrum framework, the Scrum Master role, and the values that make Scrum teams effective. It is the most widely recognised Scrum Master qualification worldwide, with over one million certificates issued, and a strong signal to employers across Sharjah and the wider UAE that you can facilitate agile delivery. The course is aligned to the current Scrum Guide (Ken Schwaber and Jeff Sutherland, November 2020 edition) and the Scrum Alliance CSM Learning Objectives. You learn empirical process control and the three pillars of transparency, inspection and adaptation, the five Scrum values, the Scrum Team accountabilities, all five Scrum events, the three artefacts, and servant leadership. Attendance at an approved CSM course led by a Certified Scrum Trainer is mandatory before you can sit the exam. After the two-day, 16-hour programme you access the online CSM exam through your Scrum Alliance member portal. Delivered in live virtual and corporate formats in Sharjah, this is a supported route from learning to a recognised credential. Start your Scrum Master journey with Invensis Learning.

    Invensis Learning is aligned with Scrum Alliance to provide CSM certification in Sharjah. The training is delivered by Certified Scrum Trainers (CST) using official Scrum Alliance courseware and the CSM Learning Objectives.

    What Is the Certified ScrumMaster Certification?Your Route into Agile Delivery

    Certification Badge

    Invensis Learning is aligned with Scrum Alliance to provide CSM certification in Sharjah. The training is delivered by Certified Scrum Trainers (CST) using official Scrum Alliance courseware and the CSM Learning Objectives.

    Key Highlightsof the CSM Certification Training Course

    CSM Certification Eligibility in SharjahDo You Qualify for the CSM Exam?

    Why the CSM Credential Is Worth ItFor Your Agile Career in Sharjah

    CSM Exam Format in SharjahWhat to expect on exam day

    The Certified ScrumMaster (CSM) assessment validates your understanding of the Scrum framework and your readiness to serve as a Scrum Master on delivery teams. The assessment focuses on the Scrum Guide foundations, the three roles (Product Owner, Scrum Master, Developers), the five events, the three artifacts, and the values and theory underpinning empirical process control. Through a combination of multiple-choice questions, candidates are tested on their ability to apply Scrum principles in real-world team environments.

    CSM Certification Cost in Sharjah

    Note: Prices may vary depending on your location and delivery preferences. Reach out to our learning advisors for the exact pricing details.

    Scrum Master Careers in SharjahWhy Become a Scrum Master?

    The Scrum Master role is in steady demand across Sharjah and the UAE as organisations adopt agile to improve speed, innovation and customer experience. Banks, aviation and logistics operators, technology firms and government programmes are building Scrum teams, and CSM is consistently cited among the most requested agile credentials in the market. Demand spans Scrum Master, Agile Coach, Delivery Lead and Product Owner roles, and here is what the market is telling us right now.

    Market Forces Driving Scrum Master Demand in the UAE

    CSM is more than a certificate. It is a career step for agile delivery professionals in Sharjah. Join the teams turning Scrum theory into real, working delivery. Start your journey today.

    Your Sharjah Career Transformation

    Where You Stand Today,

    And Where CSM Certification Takes You

    Agile adoption across Sharjah and the UAE is rising with digital transformation, and employers increasingly separate certified Scrum Masters from those without proof. Here is which side of that line you want to be on.

    Sources: SalaryExpert, Glassdoor, Indeed (UAE) 2026.

    How to Get CSM Certified in SharjahStep-by-Step Certification Process

    The path to online CSM certification in Sharjah is straightforward. Complete the 2-day Certified Scrum Trainer® (CST®)-led course, take the Scrum Alliance assessment online, and activate your credential through your Scrum Alliance account. Most learners complete the process within a few days of finishing the course.

    Step 1: Enrol in the 2-Day CSM Course

    Choose your preferred Invensis Learning CSM cohort (2-Day Live Online Bootcamp or Corporate Group Training). All cohorts are led by a Scrum Alliance Certified Scrum Trainer® (CST) using official courseware and the latest Scrum Guide.

    Step 2: Attend and Participate in the Full Course

    Attend both days and take part in the workshops, exercises, and discussions. Active participation in the full 16-hour course is required by Scrum Alliance to become eligible for the CSM test.

    Step 3: Receive Your Scrum Alliance Test Invitation

    After the course, your CST submits your participation to Scrum Alliance, which emails you an invitation to take the online CSM test through your Scrum Alliance account.

    Step 4: Take the CSM Test

    Complete the CSM test online: 50 multiple-choice questions in 60 minutes, with a 74% pass mark (37 of 50). You receive two free attempts within 90 days of completing the course.

    Step 5: Accept the License Agreement and Earn CSM

    On passing, accept the Scrum Alliance License Agreement in your account to activate your Certified ScrumMaster® credential, digital badge, and 2-year Scrum Alliance membership.

    Step 6: Maintain Your Credential

    CSM is valid for 2 years. Renew by earning 20 Scrum Education Units (SEUs) and paying the Scrum Alliance renewal fee before your credential expires.

    Module 1: Agile and Scrum Overview

    • Agile Manifesto
    • 12 Principles
    • 4 values
    • Scrum Foundations (5 Scrum Values)

    Module 2: The Three Roles in Scrum

    • Scrum Master roles and challenges
    • Product Owner roles and responsibilities
    • Development team roles and responsibilities

    Module 3: Scrum Ceremonies

    • Sprint planning
    • Daily Scrum
    • Sprint Review
    • Sprint Retrospective

    Module 4: Scrum Artifacts

    • Product Backlog
    • Sprint Backlog
    • Product Increment

    Module 5: Sprint Execution

    • Sprint Execution Planning
    • Flow management
    • Resolution meetings
    • Communication (Taskboard, Sprint burndown chart using story points, hours effort)

    Module 6: Daily Scrum and Sprint Retrospective

    • Activities in daily scrum
    • Activities in a sprint retrospective

    Module 7: Definition of Done (DoD) and Acceptance Criteria

    • Definition of Done for a feature (user story or product backlog item)
    • Definition of Done for a sprint
    • Definition of Done for a release
    • Definition of Done vs. Acceptance criteria
    • Done vs. Done-Done

    Module 8: Definition of Ready

    • Definition of Ready for user story
    • Definition of Ready for sprint

    Module 9: Release Planning

    • Definition of release planning
    • Who takes part in release planning
    • Steps in Release planning
    • Output of Release Planning

    Module 10: Sprint Burndown Chart

    • Definition
    • Why and when to use a sprint burndown chart
    • Information obtained from sprint burndown chart

    Module 11: Release Burn-Up Chart

    • Definition
    • Features
    • How to create a release burn-up chart (steps)?

    Module 12: Product Planning

    • What is product planning
    • What is product vision
    • How to create a product backlog
    • Product Roadmap
    • Minimum Releasable features (or) Minimum Marketable Features
    • Minimum Viable Products

    Module 13: User Stories

    • What are user stories?
    • Structure/format of user stories
    • INVEST criteria

    Module 14: Agile Estimation

    • Definition
    • Benefits of Agile Estimation
    • Agile estimation techniques

    Module 15: Planning Poker

    • Definition
    • Benefits
    • Participants
    • How to play planning poker?
    • Planning Poker rules

    Course Curriculumof the Certified ScrumMaster (CSM) Training

    The CSM curriculum follows the official Scrum Alliance CSM Learning Objectives and the latest Scrum Guide. Modules are delivered over 2 days by a Certified Scrum Trainer® with hands-on workshops, facilitated exercises, and real Scrum scenarios.

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    The Skills You Will BuildAs a Certified ScrumMaster

    This CSM programme moves you from Scrum awareness to applied capability. By the end you can facilitate the Scrum events, coach self-managing teams, manage the artefacts and commitments, and lead as a servant leader, all grounded in the Scrum Alliance CSM Learning Objectives.

    Scrum Theory and Empiricism

    Learn the empirical foundations of Scrum and the three pillars of transparency, inspection and adaptation, so you can help teams work effectively in complex, changing environments aligned to the current Scrum Guide.

    Living the Five Scrum Values

    Understand how commitment, focus, openness, respect and courage build trust and enable the pillars, and how a Scrum Master models these values to strengthen team culture.

    Building Effective Scrum Teams

    Grasp the accountabilities of the Scrum Master, Product Owner and Developers, and how self-management and cross-functionality make a small, cohesive team deliver value each Sprint.

    Facilitating the Five Scrum Events

    Run the Sprint, Sprint Planning, Daily Scrum, Sprint Review and Sprint Retrospective within their timeboxes, using facilitation techniques that keep events productive and outcome-focused.

    Managing Artefacts and Commitments

    Work with the Product Backlog, Sprint Backlog and Increment, and apply the Product Goal, Sprint Goal and Definition of Done as commitments that create transparency and quality.

    Mastering the Scrum Master Role

    Apply servant leadership across your service to the team, the Product Owner and the organisation, removing impediments and coaching an empirical, agile way of working.

    Who Should TakeCSM Training in Sharjah?

    Scrum Master

    Agile Team Lead

    Project Manager (Agile)

    Delivery Manager

    Team Lead

    Product Manager

    Business Analyst (Agile teams)

    Agile Coach (aspiring)

    Who Can Take This Certification Training

    Certified ScrumMaster (CSM) Training Modesfor Professionals and Teams

    We offer flexible training formats designed to suit different learning preferences, schedules, and professional goals. Whether you prefer collaborative classroom learning, live online sessions, team-based training, or personalized guidance, choose the option that best supports your Scrum learning and professional development journey.

    CSM Live Virtual Training

    • Live online instructor-led sessions

    • Interactive discussions and virtual activities

    • Expert guidance from experienced trainers

    • Practice assessments and revision support

    • Dedicated Q&A sessions for concept clarification

    • Fixed schedules for accountability and momentum

    • Small batch sizes for personalized attention

    • Access from any location with internet connectivity

    AED 3540

    Attend fully interactive online sessions from anywhere while benefiting from real-time instructor guidance and collaborative learning experiences. This virtual CSM training in Sharjah option enables professionals to participate from any location.

    Official Scrum Akiance International-aligned Course Material

    Best For: Professionals seeking the flexibility of online learning without compromising on live instructor interaction.

    CSM Classroom Training

    • Instructor-led classroom sessions

    • Interactive discussions and group activities

    • Real-world examples and practical exercises

    • Structured learning with fixed schedules

    • Opportunities for peer networking and collaboration

    • Practice assessments and knowledge checks

    • Dedicated Q&A and concept clarification

    • Immediate trainer feedback and support

    Learn through face-to-face sessions led by experienced instructors in a collaborative classroom environment. This classroom CSM training in Sharjah format combines expert guidance, peer interaction, and hands-on activities to create an engaging learning experience.

    Official Scrum Akiance International-aligned Course Material

    Best For: Learners who prefer in-person interaction, structured schedules, and collaborative learning experiences.

    CSM Corporate Group Training

    • Customized training aligned to organizational goals

    • Flexible delivery: onsite, virtual, hybrid, or blended

    • Scheduling tailored to business availability

    • Role-based examples and industry-relevant discussions

    • Progress tracking and learner assessments where applicable

    • Dedicated coordination and administrative support

    • Consistent learning experiences across teams

    • Scalable delivery for local, regional, or global workforces

    Designed for organizations that want to build Agile capabilities at scale, standardize Scrum practices, and support workforce development through customized team learning initiatives. This format is ideal for CSM training for companies in Sharjah seeking to strengthen Agile delivery and team collaboration across the organization.

    Official Scrum Akiance International-aligned Course Material

    Best For: Organizations looking to upskill employees, address capability gaps, and deliver consistent training across teams.

    CSM Focused 1-to-1 Training

    • One-to-one instructor attention

    • Customized learning plans and objectives

    • Flexible scheduling based on availability

    • Personalized feedback and coaching

    • Additional focus on challenging topics

    • Targeted practice and revision support

    • Faster clarification of questions and concepts

    • Learning pace is adapted to individual needs

    Receive personalized instruction tailored to your goals, pace, and learning requirements through dedicated sessions with an expert trainer. This format provides CSM coaching in Sharjah for professionals seeking individualized support and focused learning guidance.

    Official Scrum Akiance International-aligned Course Material

    Best For: Professionals seeking personalized guidance, accelerated learning, or focused support to achieve specific outcomes.

    CSM Live Virtual Training

    CSM Live Virtual Training

    Live online instructor-led sessions

    Interactive discussions and virtual activities

    Expert guidance from experienced trainers

    Practice assessments and revision support

    Dedicated Q&A sessions for concept clarification

    Fixed schedules for accountability and momentum

    Small batch sizes for personalized attention

    Access from any location with internet connectivity

    Starts from

    AED 3540

    Please Note: Attend fully interactive online sessions from anywhere while benefiting from real-time instructor guidance and collaborative learning experiences. This virtual CSM training in Sharjah option enables professionals to participate from any location.

    Official Scrum Akiance International-aligned Course Material

    Best For: Professionals seeking the flexibility of online learning without compromising on live instructor interaction.

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    Why Choose Invensis LearningFor Your CSM Certification Training in Sharjah?

    Invensis Learning is a Scrum Alliance Registered Education Provider and a trusted CSM training company in Sharjah, delivering CSM training through a Certified Scrum Trainer, with courseware aligned to the official CSM Learning Objectives. We combine expert instructors, flexible delivery and learner-focused support to take you from learning to a recognised credential. Whether you enrol as an individual or arrange group training for your team in Sharjah, our ISO 9001:2015 and ISO 27001:2022 certified operation gives you a professional, secure and outcome-focused learning experience.

    • Scrum Alliance aligned CSM course delivered by a Certified Scrum Trainer (CST)
    • Courseware mapped to the official Scrum Alliance CSM Learning Objectives
    • Experienced trainers with real agile and Scrum delivery expertise
    • Flexible live virtual and corporate formats for Sharjah professionals and teams
    • Two-year Scrum Alliance membership included on completing the course
    • Guidance to prepare for and pass the online CSM exam
    • Industry-driven case studies on facilitation, coaching and impediment removal
    • Dedicated learner support before, during and after training

    4

    Flexible Learning Modes

    98%

    First-Attempt Pass Rate

    5000+

    Accredited Trainers Globally

    4.7/5

    Rated by Learners Worldwide

    ISO 9001:2015 Certified

    ISO 9001:2015 Certified

    ISO 27001:2022 Certified

    ISO 27001:2022 Certified

    Secure SSL Encryption

    Secure SSL Encryption

    Leaders in Training industry for 12+ years

    Leaders in Training industry for 12+ years

    Over 5000 five star reviews

    Over 5000 five star reviews

    Level AA conformance, W3C WCAG 2.2

    Level AA conformance, W3C WCAG 2.2

    Certified ScrumMaster (CSM) Locations in the United Arab EmiratesAll our classroom training is now available online at your convenience

    Certified ScrumMaster (CSM) in United Arab Emirates

    Sheraton Sharjah Beach Resort & Spa, Sharjah

    Certified ScrumMaster (CSM) in United Arab Emirates

    Pullman Sharjah, Al Taawun Street, Al Taawun, Al Khan, Sharjah City, Sharjah, United Arab Emirates

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    Corporate CSM Training for TeamsFor Your Organisation in Sharjah

    • Suitable for small, medium and large agile teams
    • Customised schedules aligned to team and project availability
    • Flexible delivery through onsite, live virtual or hybrid formats
    • Certified Scrum Trainer led sessions with real delivery expertise
    • Role-based examples relevant to your sector and workflows
    • Dedicated coordination and support for group training programmes
    • Scalable delivery for teams across Sharjah and the wider UAE

    Leading Organisations

    Air ArabiaBEEAH GroupSharjah Islamic BankCrescent EnterprisesE&NETSOL Technologies

    What Our Learners Say

    From Developer to Scrum Master

    "The CSM course finally made the Scrum framework click for me. The trainer walked us through real facilitation of each event, and I passed the online exam a week later. I now run our Daily Scrum and Retrospective with far more confidence."

    Faisal Al Marzooqi

    Scrum Master

    0/0

    Practical and Well Structured

    "Excellent grounding in Scrum values and servant leadership. The case studies on impediment removal were the most useful part, and the sessions were interactive throughout. I felt fully ready for the CSM exam."

    Aisha Rahman

    Software Delivery Lead

    0/0

    The Credential I Needed

    "As a business analyst moving into an agile team, this course gave me the vocabulary and the framework I was missing. The trainer answered every question clearly, and the two-year Scrum Alliance membership was a nice bonus."

    Rohan Pillai

    Business Analyst

    0/0

    Consistent Agile Practice Across Teams

    "We trained a full delivery squad through Invensis Learning. The onsite format fit our schedule, and our teams now share one Scrum vocabulary. Event discipline and retrospectives have visibly improved since the training."

    Mariam Al Suwaidi

    L&D Manager, Banking Sector

    0/0

    Tailored and High Impact

    "The corporate CSM programme was tailored to our aviation delivery context. The trainer used examples close to our work, and our new Scrum Masters were effective almost immediately. Coordination and follow-up support were excellent."

    Deepak Nair

    Head of Delivery, Logistics Sector

    0/0



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    Frequently Asked QuestionsHere's everything you may ask...

    The CSM is Scrum Alliance's entry-level Scrum Master credential. It validates your understanding of the Scrum framework, the Scrum Master role and the values that make Scrum teams effective. It suits aspiring Scrum Masters, developers, testers, business analysts and project managers moving into agile delivery.

    General

    What is the CSM certification and who is it for?

    The CSM is Scrum Alliance's entry-level Scrum Master credential. It validates your understanding of the Scrum framework, the Scrum Master role and the values that make Scrum teams effective. It suits aspiring Scrum Masters, developers, testers, business analysts and project managers moving into agile delivery.

    Why should I choose Invensis Learning for CSM training in Sharjah?

    Invensis Learning is a Scrum Alliance Registered Education Provider delivering CSM training through a Certified Scrum Trainer, with courseware aligned to the official CSM Learning Objectives. You get expert instructors, flexible live virtual and corporate formats in Sharjah, and support from learning to the online exam.

    Is the CSM certification recognised in Sharjah and the UAE?

    Yes. CSM is the world's most widely recognised Scrum Master credential, with over one million certificates issued, and it is valued by UAE employers across IT, banking, aviation, logistics and government. It is consistently listed among the most sought-after agile qualifications in the region.

    What career benefits does the CSM certification offer?

    CSM positions you for roles such as Scrum Master, Agile Coach, Delivery Lead and Product Owner. In the UAE these agile roles are in steady demand, with Scrum Master salaries averaging around AED 210,000 a year and senior bands well above, making the credential a strong career step.

    How long is the CSM certification valid?

    CSM is valid for two years. To renew, you earn 16 Scrum Education Units (SEUs) and pay the Scrum Alliance membership renewal fee within each two-year cycle. SEUs can be earned through courses, conferences, coaching and self-study.

    Pricing

    How much does CSM training cost in Sharjah?

    CSM training fees in Sharjah vary by format and schedule, and the online exam and a two-year Scrum Alliance membership are typically included in the course fee paid to the training provider. For current pricing in AED, request a quote or speak with a learning advisor.

    What is included in the CSM course fee?

    The fee typically includes Scrum Alliance aligned courseware, delivery by a Certified Scrum Trainer, case studies, exam access through the Scrum Alliance portal, a two-year Scrum Alliance membership on passing, and learner support. Contact us for a full breakdown.

    Is the CSM exam fee included in the training price?

    Yes, in most cases. For CSM the online exam fee is usually included in the course fee paid to the training provider, and a two-year Scrum Alliance membership is included on passing. Confirm the exact inclusions for your batch when you request a quote.

    Do you offer group or corporate discounts for CSM training?

    Yes. We offer corporate group training with customised schedules and volume-based pricing for delivery teams, PMOs and transformation programmes across Sharjah and the UAE. Ask about corporate pricing for a tailored quote.

    What payment methods and instalment options are available?

    We accept major credit and debit cards and bank transfers, and offer instalment options on selected plans. Speak with a learning advisor to choose the option that suits you.

    Exam

    What is the format of the CSM exam?

    The CSM exam is an open-book, multiple-choice examination taken online through the Scrum Alliance member portal after you complete an approved course. It is aligned to the CSM Learning Objectives and the current Scrum Guide, and needs no proctor.

    How many questions are on the CSM exam and how long is it?

    The CSM exam has 50 multiple-choice questions to be completed in 60 minutes. It is open book, so you can refer to materials during the online exam.

    What is the passing score for the CSM exam?

    The passing score is 74%, meaning you must answer at least 37 of the 50 questions correctly. Focus on broad mastery of Scrum theory, values, the team, events, artefacts and the Scrum Master role.

    Do I have to attend a course to sit the CSM exam?

    Yes. Attendance at an approved CSM course delivered by a Certified Scrum Trainer is mandatory. The exam cannot be accessed without completing the course, after which you have 90 days to sit it through your Scrum Alliance member portal.

    What happens if I do not pass the CSM exam first time?

    Candidates typically have up to three attempts to pass within 90 days of completing the course. Our trainers provide preparation guidance to help you pass, and you can review the Scrum Guide and course materials between attempts.

    Course Content

    What topics are covered in the CSM training?

    The training covers the six CSM topic areas from the Scrum Alliance Learning Objectives: Scrum theory and principles, the five Scrum values, the Scrum Team, the five Scrum events, the three Scrum artefacts, and the Scrum Master role and servant leadership.

    Can a beginner take this course, or do I need prior experience?

    Beginners are welcome. CSM has no formal education or work experience requirement, so it suits those new to Scrum as well as team members who want to formalise existing knowledge. The trainer builds concepts from the ground up.

    Is the courseware aligned with the latest Scrum standard?

    Yes. The courseware is aligned to the current Scrum Guide (November 2020 edition) and the Scrum Alliance CSM Learning Objectives, so you learn the framework as it is defined today, including the Product Goal and the Definition of Done as commitments.

    How long is the CSM training and how is it delivered?

    The programme runs for 16 hours, typically as two full days, and is delivered live virtual (online) or as onsite corporate training by a Certified Scrum Trainer. Both formats meet Scrum Alliance requirements for CSM exam eligibility.

    What learning resources are provided?

    You receive Scrum Alliance aligned course materials, industry-driven case studies on facilitation, coaching and impediment removal, and guidance for the online exam. On passing you also gain a two-year Scrum Alliance membership and digital badge.

    Enrollment

    What are the eligibility requirements to enrol in CSM training?

    There are no formal prerequisites to enrol. CSM requires no specific education or work experience. You simply need to attend the approved course delivered by a Certified Scrum Trainer, which then unlocks the online exam.

    How do I enrol in the CSM course in Sharjah?

    You can enrol through the Invensis Learning website. Choose your preferred format and schedule, complete payment, and you will receive access to course details, the batch schedule and learning resources. Talk to a learning advisor if you need help choosing a batch.

    What training formats are available in Sharjah?

    We offer online (live virtual) instructor-led CSM training and customised onsite corporate group training for teams in Sharjah and the wider UAE, so you can choose the format that fits your schedule and learning preference.

    How soon can I start and see upcoming batches?

    New CSM batches run regularly across the UAE time zone. View upcoming schedules on the course page or speak with a learning advisor to find the next available live virtual or onsite batch that suits you.

    Can I reschedule my enrolment to another batch?

    Yes. You can reschedule or transfer to another batch under our published policy, and selected plans include flexible rescheduling options. Contact our support team to arrange this.