Course Overview

    Overview

    Course Highlights

    Eligibility Criteria

    Benefits

    Exam Format

    Certification Cost

    What Is the ITIL 5 Foundation Bridge?Your Fast Route to the Latest ITIL

    The ITIL (Version 5) Foundation Bridge (ITIL 5 Bridge) is a one-day transition qualification from AXELOS (PeopleCert) that updates professionals who already hold ITIL 4 Foundation to ITIL 5, the latest edition of the world's most widely used IT service management framework. Pass the short bridge exam and you earn the full ITIL 5 Foundation credential without repeating content you already know. The bridge focuses only on what is new and changed in ITIL 5: the product and service lifecycle, the evolved ITIL Value System, value stream management, and service management in digital and AI-enabled environments. For ITSM professionals across the Bahamas, in banking, tourism, telecommunications and government, it is the fastest way to keep a recognised credential current. Whether you run a service desk in Nassau, manage IT for a resort or bank, or advise clients as a consultant, the ITIL 5 Bridge proves you work to today's standard. Update your credential with Invensis Learning and step into ITIL 5 with confidence.

    Invensis Learning is a Peoplecert Accredited Training Organization (2778) in Bahamas, approved to deliver official ITIL 5 Foundation Bridge certification training using accredited courseware and standards.

    What Is the ITIL 5 Foundation Bridge?Your Fast Route to the Latest ITIL

    Certification Badge

    Invensis Learning is a Peoplecert Accredited Training Organization (2778) in Bahamas, approved to deliver official ITIL 5 Foundation Bridge certification training using accredited courseware and standards.

    Key Highlightsof the ITIL (Version 5) Foundation Bridge Training Course

    ITIL V5 Foundation Bridge Certification Eligibility in BahamasDo You Qualify for the ITIL (Version 5) Foundation Bridge Exam?

    Why the ITIL 5 Bridge Is Worth EarningFor Professionals and Teams

    ITIL V5 Foundation Exam Format in BahamasWhat to expect on exam day

    The ITIL V5 Foundation exam validates your understanding of the ITIL V5 service-management framework, building on the ITIL 4 Service Value System with the latest practice guidance. The exam focuses on the Service Value System, the four dimensions of service management, the ITIL guiding principles, the service value chain, and the practices that enable end-to-end service delivery. Through a combination of multiple-choice questions, candidates are tested on their ability to apply ITIL V5 principles in real-world service-management environments.

    ITIL V5 Foundation Bridge Certification Cost in Bahamas

    Note: Prices may vary depending on your location and delivery preferences. Reach out to our learning advisors for the exact pricing details.

    ITIL Career Outcomes in the BahamasRoles, Sectors and Salaries

    ITIL skills sit at the centre of how Bahamian employers run reliable digital services. Banks and offshore finance firms, the major Paradise Island and Cable Beach resorts, telecoms and the government's Digital Transformation Unit all depend on stable, well-governed IT. As these organisations modernise, professionals who hold a current ITIL 5 credential stand out, from service desk and support roles through to IT service managers and delivery leaders. Here is what the Bahamian market is telling us right now.

    Why Bahamian Organisations Need ITIL 5 Skills Now

    The ITIL 5 Bridge is more than a refresh. It keeps your service management skills current as Bahamian employers modernise. Join professionals who upgrade to the latest edition in a single day. Start your journey today.

    Your Bahamas Career Transformation

    From ITIL 4 Holder to ITIL 5 Certified,

    The Upgrade in Practice

    The Bahamas is modernising its digital services across banking, tourism, telecoms and government, and employers increasingly separate professionals working to the current ITIL edition from those who are not. Here is which side of that line you want to be on.

    Sources: PayScale, SalaryExpert, Glassdoor (Bahamas) 2026.

    How to Get ITIL V5 Foundation Bridge Certified in BahamasStep-by-Step Certification Process

    The ITIL V5 Foundation Bridge path in Bahamas is fast: complete the focused 1-day training and pass the bridge exam to update your ITIL Foundation credential. A prior ITIL Foundation certification is recommended.

    Step 1: Confirm Your Existing ITIL Foundation Credential

    Before enrolling, verify that you hold a valid ITIL Foundation certification. The ITIL V5 Foundation Bridge certification program in Bahamas is intended for professionals seeking to update their existing ITIL knowledge and credentials.

    Step 2: Enrol in the 1-Day ITIL V5 Foundation Bridge Course

    Choose your preferred Invensis Learning ITIL V5 Foundation Bridge cohort (1-Day Live Online Bootcamp or Corporate Group Training), delivered by ITIL-certified instructors.

    Step 3: Complete the Bridge Training

    Attend the focused 1-day course covering what's changed in the latest ITIL version, and complete the practice questions and mock exam.

    Step 4: Sit the ITIL V5 Foundation Bridge Exam

    Take the exam: 20 multiple-choice questions in 30 minutes, closed book, with a 65% pass mark (13 of 20), delivered online proctored or at a test center.

    Step 5: Update Your ITIL Foundation Credential

    On passing, your ITIL Foundation credential is updated to the latest version, with a digital badge. Your provisional result is available immediately after the online exam.

    Step 6: Maintain Your Certification

    ITIL certificates are valid for 3 years; renew via the CPD programme or re-examination before expiry.

    Module 1: What's New in ITIL Version 5

    • Overview of the evolution from ITIL 4 to Version 5
    • Understanding the 40% retained, 24% modified, and 36% new content breakdown
    • Key reasons for the Version 5 update

    Module 2: Enhanced ITIL Service Value System (SVS)

    • Evolution of the Service Value System in Version 5
    • Updated governance approaches
    • How guiding principles apply in AI-enabled environments
    • Value chain activities enhancements

    Module 3: Unified Digital Product and Service Lifecycle

    • Discover, Design, Develop/Build, Deploy/Launch, Deliver, Support, Experience, Improve
    • Understanding how products and services are managed together in a single, integrated lifecycle

    Module 4: AI Integration and AI Governance

    • AI-native framework principles
    • Responsible AI adoption guidance
    • AI governance concepts and frameworks
    • Managing AI-driven automation
    • Ethical AI considerations
    • Risk management for AI-enabled services

    Module 5: Value Streams and Value Co-Creation

    • Identifying, mapping, and managing value streams
    • Enhanced value stream mapping techniques
    • Improving flow, visibility, and outcomes
    • Value co-creation with stakeholders

    Module 6: Experience Management (New Emphasis)

    • Customer experience focus
    • User experience integration
    • Experience-driven service delivery
    • Measuring experience outcomes
    • Transparency and measurable value

    Module 7: Four Dimensions of Product and Service Management

    • Organizations and People, Information and Technology, Partners and Suppliers, Value Streams and Processes
    • How dimensions apply to digital products and services

    Module 8: Digital Operating Models

    • Modern organizational structures
    • Digital-first business approaches
    • Agile and adaptive ways of working
    • Integration with Design Thinking, Agile, and DevOps

    Module 9: Sustainability Integration

    • Sustainability-driven service design
    • Environmental responsibility in IT operations
    • Long-term operational resilience
    • Sustainable value creation

    Module 10: Updated ITIL Practices

    • Terminology updates in the 34 ITIL practices
    • How practices apply in Version 5 context
    • Practice alignment with unified lifecycle

    Module 11: Transformation and Change

    • Managing transformation in digital environments
    • Organizational Change Management (OCM) integration
    • Leading change in AI-enabled contexts

    Module 12: Role-Aligned Guidance

    • Clearer, more targeted guidance for specific roles
    • Practical, actionable frameworks
    • Less abstract, more dynamic models

    Course Curriculumof the ITIL (Version 5) Foundation Bridge Certification Training

    The ITIL V5 Foundation Bridge curriculum follows the official PeopleCert/AXELOS ITIL V5 Foundation Bridge syllabus and covers all tested topics. Modules are delivered over 1 days with scenario walkthroughs, chapter quizzes, and ITIL V5 Foundation Bridge-format mock exams that mirror the live PeopleCert paper.

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    The ITIL 5 Skills You Will Take Back to WorkBuilt Around the Five Bridge Topics

    The ITIL 5 Bridge builds directly on your ITIL 4 Foundation knowledge, covering only what is new and changed in the latest edition. By the end of the day you can apply ITIL 5 lifecycle, language and value concepts at work and are ready to sit the bridge exam.

    Spotting What Changed Since ITIL 4

    Skills covered in the ITIL 5 Foundation Bridge start with the key enhancements in ITIL 5: you will identify the new and refined concepts, structural updates and terminology that set the latest edition apart from ITIL 4, so you know exactly what has moved on.

    Managing the Product and Service Lifecycle

    Learn how ITIL 5 organises work around the product and service lifecycle, from discovery and design through build, operation, delivery and support, and how this structures the way you manage digital products and services end to end.

    Service Management in Digital, AI-Enabled Settings

    Explore how ITIL 5 reflects modern digital and AI-enabled environments, and how growing complexity across cloud, automation and multi-supplier delivery shapes the way services are managed across their lifecycle.

    Speaking the Updated ITIL 5 Language

    Gain clarity on the updated terminology and core concepts of ITIL 5, including how value co-creation, the guiding principles and the four dimensions are refreshed, so you can communicate confidently with teams, partners and stakeholders.

    Driving Value Across the Stakeholder Ecosystem

    Understand ITIL 5's enhanced approach to value creation through the evolved ITIL Value System, linking strategy to delivery and measurable outcomes across consumers, partners, suppliers and society, with sustainability and experience in view.

    Applying ITIL 5 in Your Day-To-Day Work

    Learn how to integrate the ITIL 5 enhancements into your existing ITIL 4 practice, applying value stream management and updated guidance to improve collaboration, service performance and results in real organisational contexts.

    Who Should TakeITIL V5 Foundation Bridge Certification Training in Bahamas?

    IT Service Manager

    ITSM Practitioner

    Service Desk Lead

    IT Operations Manager

    Incident / Problem Manager

    Change Manager

    IT Project Manager

    ITIL-certified Professional

    Who Can Take This Certification Training

    ITIL V5 Foundation Bridge Certification Training Modesfor Professionals and Teams

    We offer flexible ITIL V5 Foundation Bridge training formats designed to suit different learning preferences, schedules, and professional goals. Whether you prefer instructor-led classroom sessions, live online learning, corporate team training, or personalized coaching, choose the option that best supports your ITIL V5 Foundation Bridge certification journey.

    ITIL V5 Foundation Bridge Live Virtual Training

    • Live online instructor-led sessions

    • Interactive discussions and virtual activities

    • Expert guidance from experienced trainers

    • Practice assessments and revision support

    • Dedicated Q&A sessions for concept clarification

    • Fixed schedules for accountability and momentum

    • Small batch sizes for personalized attention

    • Access from any location with internet connectivity

    BSD 550

    Attend fully interactive online sessions from anywhere while benefiting from real-time instructor guidance and collaborative learning experiences. This ITIL V5 Foundation Bridge online training option offers flexibility while maintaining live engagement with certified trainers.

    Official PeopleCert (AXELOS)-aligned Course Material

    Best For: Professionals seeking ITIL V5 Foundation Bridge training online without compromising on live instructor interaction.

    ITIL V5 Foundation Bridge Classroom Training

    • Instructor-led classroom sessions

    • Interactive discussions and group activities

    • Real-world examples and practical exercises

    • Structured learning with fixed schedules

    • Opportunities for peer networking and collaboration

    • Practice assessments and knowledge checks

    • Dedicated Q&A and concept clarification

    • Immediate trainer feedback and support

    Learn through face-to-face sessions led by experienced instructors in a collaborative classroom environment. This Classroom ITIL V5 Foundation Bridge training format combines expert guidance, peer interaction, and practical exercises to help learners understand the latest ITIL updates and certification requirements.

    Official PeopleCert (AXELOS)-aligned Course Material

    Best For: Professionals who prefer in-person learning and structured preparation for the ITIL V5 Foundation Bridge certification exam.

    ITIL V5 Foundation Bridge Corporate Group Training

    • Customized training aligned to organizational goals

    • Flexible delivery: onsite, virtual, hybrid, or blended

    • Scheduling tailored to business availability

    • Role-based examples and industry-relevant discussions

    • Progress tracking and learner assessments where applicable

    • Dedicated coordination and administrative support

    • Consistent learning experiences across teams

    • Scalable delivery for local, regional, or global workforces

    Designed for organizations looking to upgrade employee knowledge to the latest ITIL framework, standardize service management practices, and strengthen operational excellence through team-based learning initiatives. This ITIL V5 Foundation Bridge corporate training solution can be customized to organizational requirements.

    Official PeopleCert (AXELOS)-aligned Course Material

    Best For: Organizations seeking ITIL V5 Foundation Bridge corporate training for employees and IT service management teams.

    ITIL V5 Foundation Bridge Focused 1-to-1 Training

    • One-to-one instructor attention

    • Customized learning plans and objectives

    • Flexible scheduling based on availability

    • Personalized feedback and coaching

    • Additional focus on challenging topics

    • Targeted practice and revision support

    • Faster clarification of questions and concepts

    • Learning pace is adapted to individual needs

    Receive personalized instruction tailored to your goals, pace, and learning requirements through dedicated sessions with an expert trainer. This format provides targeted ITIL V5 Foundation Bridge exam preparation and customized coaching support.

    Official PeopleCert (AXELOS)-aligned Course Material

    Best For: Professionals seeking personalized guidance, accelerated learning, or focused support to successfully earn the ITIL V5 Foundation Bridge certification.

    ITIL V5 Foundation Bridge Live Virtual Training

    ITIL V5 Foundation Bridge Live Virtual Training

    Live online instructor-led sessions

    Interactive discussions and virtual activities

    Expert guidance from experienced trainers

    Practice assessments and revision support

    Dedicated Q&A sessions for concept clarification

    Fixed schedules for accountability and momentum

    Small batch sizes for personalized attention

    Access from any location with internet connectivity

    Starts from

    BSD 550

    Please Note: Attend fully interactive online sessions from anywhere while benefiting from real-time instructor guidance and collaborative learning experiences. This ITIL V5 Foundation Bridge online training option offers flexibility while maintaining live engagement with certified trainers.

    Official PeopleCert (AXELOS)-aligned Course Material

    Best For: Professionals seeking ITIL V5 Foundation Bridge training online without compromising on live instructor interaction.

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    Why Choose Invensis for ITIL Bridge in the Bahamas?Accredited, Practical and Flexible

    As a trusted ITIL 5 Foundation Bridge training company, Invensis Learning delivers structured ITIL 5 Bridge training for professionals and organisations across the Bahamas who want to keep their service management credential current. Our programmes combine AXELOS (PeopleCert) aligned courseware, experienced ITSM instructors, flexible delivery and learner-focused support. Whether you enrol as an individual or arrange group training for your team, you get a professional learning experience built around practical understanding, real-world application and a clear path to the ITIL 5 Foundation credential.

    • Training aligned to AXELOS (PeopleCert) standards and the current ITIL 5 syllabus
    • Experienced, accredited ITSM trainers with real service management practice
    • Flexible formats: online (live virtual), classroom and corporate group training
    • Focused one-day bridge that respects the time of working professionals
    • Structured courseware, practice questions and exam-readiness support
    • Dedicated learner support before, during and after the training
    • ISO 9001 quality and ISO 27001 information security certified delivery
    • Trusted by professionals and organisations across the Bahamas and worldwide

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    Leaders in Training industry for 12+ years

    Leaders in Training industry for 12+ years

    Over 5000 five star reviews

    Over 5000 five star reviews

    Level AA conformance, W3C WCAG 2.2

    Level AA conformance, W3C WCAG 2.2

    ITIL (Version 5) Foundation Bridge Course Training Locations in BahamasInstructor-led in-person Classroom training is available for group batches. All other public cohorts are delivered as Instructor-led Live Virtual. See available cohorts.

    ITIL V5 Foundation Bridge Training Location in Bahamas

    Grand Hyatt Baha Mar, Bahamas

    ITIL V5 Foundation Bridge Training Location in Bahamas

    Atlantis Paradise Island, 1, Casino Drive, Nassau, New Providence, The Bahamas

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    Corporate ITIL Bridge Training in BahamasUpskill Your ITSM Team

    • Move your whole ITIL 4 certified team to ITIL 5 quickly and consistently
    • Customised schedules built around shift patterns and operational availability
    • Flexible delivery through onsite, live virtual or hybrid formats
    • Accredited trainers with banking, tourism and telecoms service experience
    • Role-based examples that connect ITIL 5 to your team's real workflows
    • Progress tracking and dedicated coordination for group programmes
    • Scalable delivery for teams across Nassau, Grand Bahama and beyond

    Leading Bahamian Employers

    Commonwealth BankBTCCable BahamasAtlantisBaha MarBank Of The Bahamas

    What Our Learners Say

    Updated My Credential in a Single Day

    "I already held ITIL 4 Foundation, so the bridge was perfect. In one day I caught up on the product and service lifecycle and value-system changes, then passed the exam. My credential is current again without sitting through content I already knew."

    Andre Rolle

    Service Desk Team Lead

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    Clear, Focused and Practical

    "The trainer made the ITIL 5 changes really clear, especially the updated language and value-stream thinking. I went in confident on ITIL 4 and came out fluent in what is new. The practice questions matched the exam style well."

    Tanya Ferguson

    IT Support Analyst

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    Exactly What a Consultant Needs

    "As a consultant I needed the latest ITIL credential to stay credible with clients. The live online session fitted around my schedule and the bridge format respected the knowledge I already had. Strong delivery from start to finish."

    Kareem Johnson

    ITSM Consultant

    0/0

    Whole Team Upgraded with Minimal Disruption

    "We moved our entire service management team to ITIL 5 in two short sessions. The corporate delivery was flexible around our shift rota, and everyone now works to the same current standard. Coordination and support were excellent."

    Shanice Cartwright

    IT Service Delivery Manager, Banking Sector

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    Reliable Partner for Team Upskilling

    "Keeping our resort's IT team certified on the latest framework was important for service reliability. Invensis Learning tailored the bridge to our environment and delivered onsite. The standardised ITIL 5 language has already improved how the team works."

    Dwight Bethel

    Head of IT, Hospitality Sector

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    We also deliver ITIL (Version 5) Foundation Bridge Certification Training across multiple cities

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    Frequently Asked QuestionsHere's everything you may ask...

    Yes. The bridge gives ITIL 4 Foundation holders the full ITIL 5 Foundation credential in a single day, without repeating content they already know. As Bahamian banks, resorts, telecoms and government bodies modernise their IT, a current ITIL credential keeps you competitive for service desk, ITSM and IT manager roles.

    General

    Is the ITIL 5 Foundation Bridge worth it?

    Yes. The bridge gives ITIL 4 Foundation holders the full ITIL 5 Foundation credential in a single day, without repeating content they already know. As Bahamian banks, resorts, telecoms and government bodies modernise their IT, a current ITIL credential keeps you competitive for service desk, ITSM and IT manager roles.

    What is the ITIL 5 Foundation Bridge and who is it for?

    The ITIL 5 Foundation Bridge is a one-day transition qualification from AXELOS (PeopleCert) that updates ITIL 4 Foundation holders to ITIL 5. It is built for practising ITSM professionals, including service desk leads, support analysts, IT service managers, consultants and trainers, who want their credential to reflect the latest edition.

    Do I need ITIL 4 Foundation before taking the bridge?

    Yes. The ITIL 5 Bridge assumes you already hold ITIL 4 Foundation, as it covers only what is new and changed in ITIL 5. If you do not hold ITIL 4 Foundation, you should take the full ITIL 5 Foundation course and exam instead.

    Is the ITIL 5 credential recognised in the Bahamas?

    Yes. ITIL is a globally recognised AXELOS (PeopleCert) framework valued by Bahamian employers across banking, offshore finance, tourism, telecommunications and government, as well as worldwide. Passing the bridge gives you the full ITIL 5 Foundation credential.

    How long is the ITIL 5 Foundation credential valid?

    The credential is valid for three years. You renew it by earning 60 CPD points within the three-year cycle through the PeopleCert MyAxelos programme, or by passing a higher ITIL 5 qualification.

    Pricing

    What is included in the ITIL 5 Bridge course fee?

    The training fee typically includes accredited courseware, the one-day instructor-led session, practice questions and exam-readiness support. The exam is delivered by PeopleCert and billed separately. For current pricing in the Bahamas, request a quote from a learning advisor.

    How much does ITIL 5 Bridge training cost in the Bahamas?

    Pricing depends on the format you choose and whether the exam is bundled, so it is available on request. Bahamian fees are quoted in Bahamian dollars (B$), which are pegged to the US dollar. Contact us for a tailored quote.

    Is the exam fee included in the training price?

    The exam is set and billed by PeopleCert, and pricing varies by region and channel. Some packages bundle training and exam together, while others price them separately. Ask a learning advisor which option suits you and request a quote.

    Do you offer group or corporate discounts?

    Yes. We offer corporate group training with customised schedules and volume-based pricing for ITSM teams in banking, tourism, telecoms and government. Contact us for a group quote tailored to your team size.

    What payment options are available?

    We accept major credit and debit cards and bank transfers, and offer instalment options on selected plans. Speak with a learning advisor to choose the option that works best for you.

    Exam

    What is the format of the ITIL 5 Bridge exam?

    The exam is closed book with multiple-choice, single-answer questions covering only the new and changed content in ITIL 5. It is delivered online with PeopleCert OnVUE proctoring, available 24/7, or at an authorised PeopleCert test centre.

    How many questions are on the exam and how long is it?

    The ITIL 5 Bridge exam has 20 questions and an allotted time of 30 minutes. Because it builds on your existing ITIL 4 knowledge, it focuses tightly on what is new in ITIL 5.

    What is the passing score for the bridge exam?

    The pass mark is 65 percent, which is 13 of the 20 questions answered correctly. Focus your preparation on the five bridge topics covering the ITIL 5 enhancements, updated language and value creation approach.

    What if I do not pass the exam the first time?

    You can resit the exam through PeopleCert. Our training includes practice questions and exam-readiness support to help you pass, and we can guide you on re-sit options if you need them. Talk to a learning advisor for details.

    Which standard is the exam based on?

    The exam is based on the ITIL Foundation Bridge Version 5 syllabus published by AXELOS (PeopleCert). It tests the differences between ITIL 4 and ITIL 5 rather than the full ITIL 5 Foundation syllabus.

    Course Content

    What topics does the ITIL 5 Bridge cover?

    The bridge covers five areas: the key enhancements in ITIL 5, the evolution of digital product and service management, updated language and core concepts, the enhanced value creation approach, and applying ITIL 5 in practice. It addresses only what is new or changed from ITIL 4.

    What will I learn in the ITIL 5 Bridge?

    You will learn the product and service lifecycle, the evolved ITIL Value System, value stream management, service management in digital and AI-enabled environments, and the updated terminology of ITIL 5, then how to apply it all in your existing role.

    Do I need prior experience beyond ITIL 4 Foundation?

    No further formal prerequisite is required beyond ITIL 4 Foundation. The bridge is designed for practising ITSM professionals, and your existing ITIL 4 knowledge is assumed throughout, so the day focuses purely on the new ITIL 5 content.

    What learning materials are provided?

    You receive accredited courseware aligned to the ITIL Foundation Bridge Version 5 syllabus, practice questions and topic-wise revision aids that map to the five bridge areas, helping you focus your preparation before the exam.

    Is the courseware aligned with the latest ITIL syllabus?

    Yes. The courseware is aligned to the current ITIL Foundation Bridge Version 5 syllabus from AXELOS (PeopleCert), so you study exactly what the latest edition introduces and what the exam assesses.

    Enrollment

    How soon can I start and how do I enrol?

    You can enrol through the Invensis Learning website, choose your preferred format, and gain access to schedules and learning resources. We run regular sessions, so see upcoming batches or talk to a learning advisor to pick a date that suits you.

    What training formats are available?

    We offer online (live virtual) instructor-led training, classroom sessions and customised corporate group training. You can choose the format that fits your schedule, whether you are an individual professional or part of a team.

    Can I take the ITIL 5 Bridge training online from the Bahamas?

    Yes. The online (live virtual) format lets you join instructor-led ITIL 5 Bridge training from anywhere in the Bahamas, with the exam taken via PeopleCert OnVUE online proctoring or at an authorised test centre.

    Can I reschedule or transfer my enrollment?

    Yes. Flexible options let you reschedule or transfer to another batch on selected plans. Contact our support team to arrange a change that works around your commitments.

    What is the refund or cancellation policy?

    Refunds and cancellations are handled per our published policy, and selected plans include flexible options. Reach out to our team for the details that apply to your enrolment, and a learning advisor will help.