Module 2: The Three Roles in Scrum
- Scrum Master roles and challenges
- Product Owner roles and responsibilities
- Development team roles and responsibilities
Certified ScrumMaster Certification Training in Zurich
From Study to Certified
Build the servant-leadership and Scrum facilitation skills Zurich employers want with a Scrum Alliance aligned CSM course. As a specialist CSM training company, we deliver it through Certified Scrum Trainers in live virtual and classroom formats, preparing professionals across banking, insurance, pharma and technology to lead effective Scrum teams and pass the CSM exam.
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Training Schedules
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Mode
16
Hours
16
PDUs
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Starts from
CHF 650
Course Overview
Overview
Course Highlights
Eligibility Criteria
Benefits
Exam Format
Certification Cost
What Is the Certified ScrumMaster Credential?
Your Gateway to the Scrum Master Role
Invensis Learning is aligned with Scrum Alliance to provide CSM certification in Zurich. The training is delivered by Certified Scrum Trainers (CST) using official Scrum Alliance courseware and the CSM Learning Objectives.
Next: Course Highlights
Key Highlights
of the CSM Certification Training Course
Next: Eligibility Criteria
CSM Certification Eligibility in Zurich
Do You Qualify for the CSM Exam?
Next: Benefits
Why Earn Your CSM Certification?
Real Gains for Professionals and Teams
For Individuals
CSM training helps professionals build practical Scrum Master capability and earn a Scrum Alliance credential that employers recognise. The course suits aspiring Scrum Masters, developers, testers and project managers moving into agile delivery. Whether you are new to Scrum or formalising hands-on experience in a Zurich delivery team, the training builds the servant-leadership, facilitation and coaching skills the role demands.
If you want to lead Scrum teams with confidence and a globally recognised credential, CSM is a clear next step. You gain framework mastery, exam readiness, and a supported path from learning through to your Scrum Alliance certification.
- Validates your Scrum Master capability with the world's most recognised Scrum credential
- Opens Scrum Master roles across Zurich's banking, insurance and technology employers
- Builds servant-leadership, facilitation and coaching skills teams value
- Aligns you to the November 2020 Scrum Guide and current CSM Learning Objectives
- Includes a two-year Scrum Alliance membership and digital badge on passing
- Strengthens your ability to remove impediments and protect the Sprint
- Provides a foundation for progression to Advanced Certified ScrumMaster (A-CSM)
- Gives you a transferable credential recognised across sectors and borders
For Organizations
CSM group training helps organisations build agile delivery capability by equipping teams with a shared understanding of the Scrum framework and the Scrum Master role. The training can be delivered for squads, tribes or whole PMOs. For organisations scaling agile across banking, insurance or technology functions, this training creates a common language for effective Scrum delivery.
If your teams run Scrum inconsistently, CSM training gives them a standardised approach to facilitation, impediment removal and continuous improvement, delivered flexibly around your teams' schedules in Zurich or across your global sites.
- Builds consistent Scrum practice across delivery teams and departments
- Improves team throughput, predictability and stakeholder satisfaction
- Standardises agile facilitation across business units
- Supports enterprise agile and SAFe transformation programmes
- Enables customised group training aligned to your delivery goals
- Strengthens in-house servant-leadership and coaching capability
- Provides flexible onsite and live virtual delivery for teams
- Connects agile ways of working to measurable business outcomes
Next: Exam Format
CSM Exam Format in ZurichWhat to expect on exam day
The Certified ScrumMaster (CSM) assessment validates your understanding of the Scrum framework and your readiness to serve as a Scrum Master on delivery teams. The assessment focuses on the Scrum Guide foundations, the three roles (Product Owner, Scrum Master, Developers), the five events, the three artifacts, and the values and theory underpinning empirical process control. Through a combination of multiple-choice questions, candidates are tested on their ability to apply Scrum principles in real-world team environments.
Next: Certification Cost
CSM Certification Cost in Zurich
Scrum Master Careers and Pay in Zurich
Why Consider Becoming CSM Certified?
A CSM credential opens a clear career ladder in Zurich, from Scrum Master to Senior Scrum Master, Product Owner and Agile Coach, with strong pay across the city's banking, insurance, pharma and technology employers. Financial services and insurance pay among the highest agile salaries in Switzerland, and demand stays firm as enterprises scale agile ways of working. Here is what the Zurich market is telling us right now.
Designation
Certified ScrumMaster (CSM)® Certified Professionals in Zurich : Salary Insights and Trends
Hiring Companies in Zurich
CHF95KMin
CHF100KAverage
CHF108KMax
PayScale · Glassdoor (Switzerland) 2026
UBSZurich InsuranceSwisscomSIX Group
Source: UBS · Zurich Insurance · Swisscom · SIX Group
Why Zurich Employers Need Certified Scrum Masters
CSM is more than a credential. It is the skill set Zurich's agile employers are actively hiring for. Join professionals who lead effective Scrum teams and deliver measurable outcomes. Start your journey today.
Your Zurich Career ShiftFrom Scrum Practitioner to Certified Scrum Master,
Your Zurich Career Transformation
Zurich's agile market is expanding as banks, insurers and technology firms scale their delivery, and employers increasingly separate certified Scrum Masters from the rest. Here is which side of that line you want to be on.
Sources: Glassdoor, PayScale, SalaryExpert (Switzerland) 2026.
How to Get CSM Certified in Zurich
Step-by-Step Certification Process
The path to online CSM certification in Zurich is straightforward. Complete the 2-day Certified Scrum Trainer® (CST®)-led course, take the Scrum Alliance assessment online, and activate your credential through your Scrum Alliance account. Most learners complete the process within a few days of finishing the course.
Module 3: Scrum Ceremonies
- Sprint planning
- Daily Scrum
- Sprint Review
- Sprint Retrospective
Module 4: Scrum Artifacts
- Product Backlog
- Sprint Backlog
- Product Increment
Module 5: Sprint Execution
- Sprint Execution Planning
- Flow management
- Resolution meetings
- Communication (Taskboard, Sprint burndown chart using story points, hours effort)
Module 6: Daily Scrum and Sprint Retrospective
- Activities in daily scrum
- Activities in a sprint retrospective
Module 7: Definition of Done (DoD) and Acceptance Criteria
- Definition of Done for a feature (user story or product backlog item)
- Definition of Done for a sprint
- Definition of Done for a release
- Definition of Done vs. Acceptance criteria
- Done vs. Done-Done
Module 8: Definition of Ready
- Definition of Ready for user story
- Definition of Ready for sprint
Module 9: Release Planning
- Definition of release planning
- Who takes part in release planning
- Steps in Release planning
- Output of Release Planning
Module 10: Sprint Burndown Chart
- Definition
- Why and when to use a sprint burndown chart
- Information obtained from sprint burndown chart
Module 11: Release Burn-Up Chart
- Definition
- Features
- How to create a release burn-up chart (steps)?
Module 12: Product Planning
- What is product planning
- What is product vision
- How to create a product backlog
- Product Roadmap
- Minimum Releasable features (or) Minimum Marketable Features
- Minimum Viable Products
Module 13: User Stories
- What are user stories?
- Structure/format of user stories
- INVEST criteria
Module 14: Agile Estimation
- Definition
- Benefits of Agile Estimation
- Agile estimation techniques
Module 15: Planning Poker
- Definition
- Benefits
- Participants
- How to play planning poker?
- Planning Poker rules
Course Curriculum
of the Certified ScrumMaster (CSM)® Training
The CSM curriculum follows the official Scrum Alliance CSM Learning Objectives and the latest Scrum Guide. Modules are delivered over 2 days by a Certified Scrum Trainer® with hands-on workshops, facilitated exercises, and real Scrum scenarios.
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Module 1: Agile and Scrum Overview
- Agile Manifesto
- 12 Principles
- 4 values
- Scrum Foundations (5 Scrum Values)
Foundational to nearly every question on the exam, best mastered early.
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Skills You Will Build in This CSM Course
Scrum Facilitation and Servant Leadership
This CSM training grounds you in the six topic areas of the Scrum Alliance CSM Learning Objectives, aligned to the November 2020 Scrum Guide. By the end, you can facilitate Scrum events, coach a team and lead agile delivery with confidence.
Scrum Theory and Empiricism
Learn what a CSM course covers, starting with Scrum's empirical foundation: the three pillars of transparency, inspection and adaptation, and how empirical process control helps teams thrive in complex, unpredictable work.
Living the Five Scrum Values
Apply Commitment, Focus, Openness, Respect and Courage in real team settings, and understand how the Scrum Master models these values to build trust and enable the three pillars.
Building an Effective Scrum Team
Understand the accountabilities of the Scrum Master, Product Owner and Developers, and how self-management and cross-functionality make a small, cohesive team deliver value each Sprint.
Facilitating the Five Scrum Events
Facilitate the Sprint, Sprint Planning, Daily Scrum, Sprint Review and Sprint Retrospective, keeping each event within its timebox and focused on the Sprint Goal.
Managing Scrum Artifacts and Commitments
Work with the Product Backlog, Sprint Backlog and Increment, and apply their commitments, the Product Goal, Sprint Goal and Definition of Done, to keep work transparent and outcome-focused.
Servant Leadership and Coaching
Serve the team, the Product Owner and the organisation as a servant leader, using facilitation techniques, coaching and impediment removal to help teams continuously improve.
Who Should Take
CSM Training in Zurich?
Scrum Master
Agile Team Lead
Project Manager (Agile)
Delivery Manager
Team Lead
Product Manager
Business Analyst (Agile teams)
Agile Coach (aspiring)
Certified ScrumMaster (CSM)® Training Modes
for Professionals and Teams
We offer flexible training formats designed to suit different learning preferences, schedules, and professional goals. Whether you prefer collaborative classroom learning, live online sessions, team-based training, or personalized guidance, choose the option that best supports your Scrum learning and professional development journey.
CSM Classroom Training
Instructor-led classroom sessions
Interactive discussions and group activities
Real-world examples and practical exercises
Structured learning with fixed schedules
Opportunities for peer networking and collaboration
Practice assessments and knowledge checks
Dedicated Q&A and concept clarification
Immediate trainer feedback and support
Learn through face-to-face sessions led by experienced instructors in a collaborative classroom environment. This classroom CSM training in Zurich format combines expert guidance, peer interaction, and hands-on activities to create an engaging learning experience.
Official Scrum Alliance International-aligned Course Material
Best For: Learners who prefer in-person interaction, structured schedules, and collaborative learning experiences.
CSM Corporate Group Training
Customised training aligned to organisational goals
Flexible delivery: onsite, virtual, hybrid, or blended
Scheduling tailored to business availability
Role-based examples and industry-relevant discussions
Progress tracking and learner assessments where applicable
Dedicated coordination and administrative support
Consistent learning experiences across teams
Scalable delivery for local, regional, or global workforces
Designed for organizations that want to build Agile capabilities at scale, standardise Scrum practices, and support workforce development through customised team learning initiatives. This format is ideal for CSM training for companies in Zurich seeking to strengthen Agile delivery and team collaboration across the organisation.
Official Scrum Alliance International-aligned Course Material
Best For: Organizations looking to upskill employees, address capability gaps, and deliver consistent training across teams.
CSM Focused 1-to-1 Training
One-to-one instructor attention
Customised learning plans and objectives
Flexible scheduling based on availability
Personalized feedback and coaching
Additional focus on challenging topics
Targeted practice and revision support
Faster clarification of questions and concepts
Learning pace is adapted to individual needs
Receive personalized instruction tailored to your goals, pace, and learning requirements through dedicated sessions with an expert trainer. This format provides CSM coaching in Zurich for professionals seeking individualized support and focused learning guidance.
Official Scrum Alliance International-aligned Course Material
Best For: Professionals seeking personalized guidance, accelerated learning, or focused support to achieve specific outcomes.
CSM Live Virtual Training
Live online instructor-led sessions
Interactive discussions and virtual activities
Expert guidance from experienced trainers
Practice assessments and revision support
Dedicated Q&A sessions for concept clarification
Fixed schedules for accountability and momentum
Small batch sizes for personalized attention
Access from any location with internet connectivity
Starts from
CHF 650
Please Note: Attend fully interactive online sessions from anywhere while benefiting from real-time instructor guidance and collaborative learning experiences. This virtual CSM training in Zurich option enables professionals to participate from any location.
Official Scrum Alliance International-aligned Course Material
Best For: Professionals seeking the flexibility of online learning without compromising on live instructor interaction.
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Why Choose Invensis Learning for CSM Training in Zurich
Accredited, Expert-Led and Flexible
Invensis Learning delivers structured CSM training for professionals and organisations in Zurich looking to build agile delivery capability and earn a Scrum Alliance credential. As a Registered Education Provider, our courses are led by Certified Scrum Trainers and aligned to the official CSM Learning Objectives. Whether you enrol as an individual or plan corporate training for your team, we combine expert instruction, flexible delivery and learner-focused support, backed by the ISO-certified quality and information-security standards you would expect from a leading CSM training company in Zurich.
- Scrum Alliance Registered Education Provider delivering CSM training
- Courses led by Scrum Alliance Certified Scrum Trainers (CSTs)
- Flexible live virtual and classroom formats for professionals in Zurich
- Courseware aligned to the CSM Learning Objectives and 2020 Scrum Guide
- Two-year Scrum Alliance membership and digital badge on passing the exam
- Practical, case-driven sessions on facilitation, coaching and impediment removal
- Dedicated learner support before, during and after training
- Scalable corporate delivery for teams across Switzerland and worldwide
12+
Years of Training Excellence
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Learner Support
50+
Industries Served
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Doubt-Clearing Sessions
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ISO 27001:2022 Certified
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Leaders in Training industry for 12+ years
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CSM Training Locations in Zurich
Instructor-led in-person Classroom training is available for group batches. All other public cohorts are delivered as Instructor-led Live Virtual. See available cohorts.
CSM Training Location in Zurich
Zurich Marriott Hotel, Neumühlequai 42, 8006 Zürich, Switzerland
CSM Training Location in Zurich
Schweizerhof, Bahnhofpl. 7, 8001 Zürich, Switzerland
Corporate CSM Training for Zurich Teams
Upskill Your Agile Teams
- Suitable for small, medium and large agile teams
- Customised schedules built around your teams' availability
- Flexible onsite, live virtual or hybrid delivery in Zurich and beyond
- Certified Scrum Trainers with real agile delivery experience
- Role-based, sector-relevant examples for banking, insurance and tech
- Dedicated coordination and learner support for group programmes
- Scalable delivery for teams across Switzerland and global sites
Leading Organisations
UBSSwiss ReZurich InsuranceSwisscomJulius BarSIX Group
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We also deliver Certified ScrumMaster (CSM)® Certification Training across multiple cities
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Frequently Asked Questions
Here's everything you may ask...
The Certified ScrumMaster (CSM) is Scrum Alliance's entry-level Scrum Master certification. It validates your understanding of the Scrum framework, the Scrum Master role, and the values that make Scrum teams effective, and it is the most widely recognised Scrum Master credential globally.
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