Course Overview

    Overview

    Course Highlights

    Eligibility Criteria

    Benefits

    Exam Format

    Certification Cost

    What Is the EXIN SIAM Foundation Certification?Your Entry into Multi-Supplier Governance

    The SIAM Foundation certification (EXIN SIAM Foundation, SIAM-F) is the entry-level credential that proves you understand Service Integration and Management, the methodology for governing multiple IT service providers as one coordinated ecosystem. SIAM Foundation certification training in Switzerland from Invensis Learning gives IT service management professionals the vocabulary, structures and governance principles to manage multi-supplier environments with confidence. Awarded by EXIN and built on the EXIN SIAM Foundation Examination Specification and the SIAM Body of Knowledge published by Scopism, the credential is recognised internationally and valued by Swiss banks, insurers, pharmaceutical firms and managed service providers that run complex, outsourced IT landscapes. The course prepares you for the 40-question, 60-minute EXIN exam and needs no formal prerequisites, so it suits ITIL practitioners, sourcing specialists and service owners alike. Delivered live online and in classroom formats, the programme covers all seven SIAM topic areas, from the three-layer model to supplier governance and cross-provider processes. Start your SIAM journey with Invensis Learning and earn a lifetime credential that travels across sectors and borders.

    Invensis Learning is an EXIN Accredited Training Provider in Switzerland, approved to deliver official SIAM Foundation training using EXIN-aligned courseware and the EXIN SIAM Foundation Certification Examination Content Outline(ECO).

    What Is the EXIN SIAM Foundation Certification?Your Entry into Multi-Supplier Governance

    Certification Badge

    Invensis Learning is an EXIN Accredited Training Provider in Switzerland, approved to deliver official SIAM Foundation training using EXIN-aligned courseware and the EXIN SIAM Foundation Certification Examination Content Outline(ECO).

    Key Highlightsof the SIAM Foundation Training Course

    SIAM Foundation Certification Eligibility in SwitzerlandDo You Qualify for the SIAM Foundation Exam?

    Why SIAM Foundation Is Worth EarningValue for You and Your Team

    SIAM Foundation Exam Format in SwitzerlandWhat to expect on exam day

    The SIAM Foundation exam validates your understanding of the Service Integration and Management (SIAM) methodology for managing multi-supplier service ecosystems. The exam focuses on the SIAM ecosystem and roles, the four SIAM structures (External, Internal, Hybrid, Lead Supplier), the SIAM roadmap, governance models, processes and practices, and challenges in multi-vendor environments. Through a combination of multiple-choice questions, candidates are tested on their ability to apply SIAM principles in real-world multi-supplier service environments.

    SIAM Foundation Certification Cost in Switzerland

    Note: Prices may vary depending on your location and delivery preferences. Reach out to our learning advisors for the exact pricing details.

    Your SIAM Foundation Career in SwitzerlandRoles, Demand and Pay

    SIAM Foundation has become a valued marker of service integration capability across Switzerland, where banks, insurers, pharmaceutical companies and managed service providers run large multi-supplier IT ecosystems. As Swiss enterprises negotiate multi-vendor frameworks to avoid lock-in and keep governance in-house, professionals who can coordinate providers end to end are increasingly sought after. Demand spans roles from service delivery manager to service integration manager and head of service integration, and here is what the Swiss market is telling us right now.

    Why Service Integration Skills Are in Demand Across Switzerland

    SIAM Foundation is more than a credential. It is the governance skill Swiss enterprises need as they coordinate more suppliers, more clouds and more compliance. Start your SIAM journey today.

    Your Swiss Career Transformation

    From Today to SIAM Certified in Switzerland

    The Shift Employers Notice

    Switzerland's IT landscape is defined by outsourcing, cloud and multi-supplier sourcing, and employers increasingly separate professionals who can govern that complexity from those who cannot. Here is which side of that line you want to be on.

    Sources: Glassdoor, jobs.ch, PayScale (Switzerland) 2026.

    How to Get SIAM Foundation Certified in SwitzerlandStep-by-Step Certification Process

    The SIAM Foundation certification path in Switzerland is a streamlined single-exam route designed for professionals seeking to understand Service Integration and Management (SIAM) principles, governance models, roles, and multi-supplier environments. Complete the training, pass the certification exam, and earn a globally recognized credential that remains valid for life.

    Step 1: Enroll in a SIAM Foundation Training Program

    Choose your preferred learning format, such as a SIAM Foundation certification course, live virtual training, self-paced learning, classroom sessions, or corporate group training. Enrollment provides access to learning materials, instructor support, and exam preparation resources.

    Step 2: Create Your EXIN Account

    Create or sign in to your EXIN account at exin.com. Your account stores your exam voucher, schedule, results, and digital badge.

    Step 3: Complete the Training and Practice Mocks

    Attend the full 2-day training and complete chapter quizzes, scenario exercises, and at least one full-length mock exam.

    Step 4: Schedule the SIAM Foundation Exam

    Book your exam through your EXIN account: 40 multiple-choice questions, 60 minutes, 65% pass mark, closed book. Online proctored or test centre.

    Step 5: Schedule Your SIAM Foundation Exam

    Once training is completed, schedule your examination through the certification platform. The SIAM Foundation training and exam process typically includes exam scheduling support and preparation guidance. The examination consists of 40 multiple-choice questions completed within 60 minutes and requires a minimum passing score of 65%.

    Step 6: Activate Your Credential

    EXIN issues your SIAM Foundation digital badge and certificate. Lifetime valid , no renewal required.

    Module 1: SIAM Introduction and History

    • Why SIAM emerged: multi-supplier service environments
    • Definition and scope of SIAM
    • Benefits, drivers, and use cases
    • Relationship to other frameworks (ITIL, COBIT, Lean, Agile)

    Module 2: The SIAM Ecosystem

    • The four SIAM structures: internal, lead supplier, hybrid, externally sourced
    • Customer, Service Integrator, and Service Provider roles
    • Layered model and the SIAM operating model
    • Boundaries, governance, and accountability

    Module 3: SIAM Implementation Roadmap

    • The four-stage SIAM roadmap: Discovery & Strategy, Plan & Build, Implement, Run & Improve
    • Common implementation patterns and approaches
    • Transitioning from legacy operating models to SIAM
    • Critical success factors and lessons learned

    Module 4: SIAM Roles and Responsibilities

    • Customer organisation accountabilities
    • Service Integrator function and roles
    • Service Provider responsibilities
    • RACI in a SIAM context

    Module 5: SIAM Practices

    • People practices: structures, capabilities, governance
    • Process practices: integrated end-to-end processes
    • Measurement practices: performance, quality, value
    • Technology practices: integrated tooling and data

    Module 6: Processes Supporting SIAM and Foundation Exam Prep

    • Strategic, tactical, and operational SIAM processes
    • Common challenges and risks in SIAM adoption
    • SIAM Foundation exam structure and sample questions
    • Final-week revision plan

    Course Curriculumof the SIAM Foundation Certification Training

    The SIAM Foundation curriculum follows the official SIAM Foundation BoK (Scopism) and covers all tested domains across the syllabus.

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    The Service Integration Skills You Will GainMapped to the Seven EXIN Topic Areas

    This SIAM Foundation training covers the seven topic areas of the EXIN SIAM Foundation Examination Specification, so you leave able to explain SIAM concepts, roles, processes and challenges. By the end you can describe how to govern multiple providers as one end-to-end service and are ready for the 40-question EXIN exam.

    Understand the SIAM Model and Ecosystem

    Define Service Integration and Management, explain why it emerged, and describe the three-layer model of customer organisation, service integrator and service providers, plus core SIAM principles and benefits.

    Plan a SIAM Implementation Roadmap

    Work through the four-stage journey from Discovery and Strategy to Run and Improve, and weigh the internal, external, hybrid and lead-supplier service integrator sourcing options.

    Map SIAM Roles and Governance

    Identify roles across the ecosystem, from the SIAM Manager and service owner to governance boards and the retained organisation, and understand decision rights and escalation paths.

    Integrate ITSM Processes Across Suppliers

    Coordinate incident, problem, change and service level management when services span several providers, and keep end-to-end processes coherent across organisational boundaries.

    Apply SIAM Practices and Tooling

    Use collaboration practices, integrated tooling and data standards, and end-to-end performance management to run multi-supplier services and manage supplier relationships.

    Navigate SIAM Challenges and Frameworks

    Recognise cultural, governance and commercial risks, and see how SIAM aligns with ITIL, COBIT, ISO/IEC 20000 and Agile or DevOps ways of working.

    Who Should TakeSIAM Certification Training in Switzerland?

    Service Integration Lead

    Service Manager

    Vendor Manager

    IT Service Manager

    Transformation Lead

    Process Owner / Process Manager

    Service Architect

    Programme Manager (Multi-supplier)

    Who Can Take This Certification Training

    SIAM Foundation Training Optionsfor Professionals and Teams

    We offer flexible training formats designed to suit different learning preferences, schedules, and professional goals. Whether you prefer collaborative classroom learning, live online sessions, team-based training, or personalized guidance, choose the option that best supports your service integration and management learning journey.

    SIAM Foundation Live Virtual Training

    • Live online instructor-led sessions

    • Interactive discussions and virtual activities

    • Expert guidance from experienced trainers

    • Practice assessments and revision support

    • Dedicated Q&A sessions for concept clarification

    • Fixed schedules for accountability and momentum

    • Small batch sizes for personalized attention

    • Access from any location with internet connectivity

    CHF 1400

    Attend fully interactive online sessions from anywhere while benefiting from real-time instructor guidance and collaborative learning experiences. This Virtual SIAM Foundation training option enables professionals to participate from any location.

    Official EXIN-aligned Course Material

    Best For: Professionals seeking the flexibility of online learning without compromising on live instructor interaction.

    SIAM Foundation Classroom Training

    • Instructor-led classroom sessions

    • Interactive discussions and group activities

    • Real-world examples and practical exercises

    • Structured learning with fixed schedules

    • Opportunities for peer networking and collaboration

    • Practice assessments and knowledge checks

    • Dedicated Q&A and concept clarification

    • Immediate trainer feedback and support

    Learn through face-to-face sessions led by experienced instructors in a collaborative classroom environment. This Classroom SIAM Foundation training format combines expert guidance, peer interaction, and hands-on activities to create an engaging learning experience.

    Official EXIN-aligned Course Material

    Best For: Learners who prefer in-person interaction, structured schedules, and collaborative learning experiences.

    SIAM Foundation Corporate Group Training

    • Customized training aligned to organizational goals

    • Flexible delivery: onsite, virtual, hybrid, or blended

    • Scheduling tailored to business availability

    • Role-based examples and industry-relevant discussions

    • Progress tracking and learner assessments where applicable

    • Dedicated coordination and administrative support

    • Consistent learning experiences across teams

    • Scalable delivery for local, regional, or global workforces

    Designed for organizations that want to strengthen service integration capabilities, improve multi-provider governance, and standardize service management practices across teams. This format is ideal for SIAM Foundation training for companies in Switzerland seeking to build scalable service integration capabilities.

    Official EXIN-aligned Course Material

    Best For: Organizations looking to upskill employees, address capability gaps, and deliver consistent training across teams.

    SIAM Foundation Focused 1-to-1 Training

    • One-to-one instructor attention

    • Customized learning plans and objectives

    • Flexible scheduling based on availability

    • Personalized feedback and coaching

    • Additional focus on challenging topics

    • Targeted practice and revision support

    • Faster clarification of questions and concepts

    • Learning pace is adapted to individual needs

    Receive personalized instruction tailored to your goals, pace, and learning requirements through dedicated sessions with an expert trainer. This format provides SIAM Foundation coaching for professionals seeking individualized support and focused guidance on service integration models, governance frameworks, and implementation practices.

    Official EXIN-aligned Course Material

    Best For: Professionals seeking personalized guidance, accelerated learning, or focused support to achieve specific outcomes.

    SIAM Foundation Live Virtual Training

    SIAM Foundation Live Virtual Training

    Live online instructor-led sessions

    Interactive discussions and virtual activities

    Expert guidance from experienced trainers

    Practice assessments and revision support

    Dedicated Q&A sessions for concept clarification

    Fixed schedules for accountability and momentum

    Small batch sizes for personalized attention

    Access from any location with internet connectivity

    Starts from

    CHF 1400

    Please Note: Attend fully interactive online sessions from anywhere while benefiting from real-time instructor guidance and collaborative learning experiences. This Virtual SIAM Foundation training option enables professionals to participate from any location.

    Official EXIN-aligned Course Material

    Best For: Professionals seeking the flexibility of online learning without compromising on live instructor interaction.

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    Why Choose Invensis Learning in SwitzerlandAccredited, Expert-Led and Flexible

    Invensis Learning delivers structured SIAM Foundation training for professionals and organisations that need to govern complex multi-supplier IT. As an EXIN accredited training partner and trusted SIAM Foundation training company in Switzerland, we combine official courseware, experienced trainers, flexible delivery and learner-focused support to help you pass the EXIN exam with confidence. Whether you enrol as an individual or plan corporate training for your team, you get a professional learning experience designed around practical understanding, real-world application and measurable outcomes.

    • EXIN accredited training partner delivering official SIAM Foundation courseware
    • Experienced trainers with real multi-supplier and ITSM governance experience
    • Flexible live virtual and classroom formats for individuals and teams
    • Structured materials aligned to the current EXIN examination specification
    • Practice questions and mock tests mapped to the 40-question EXIN exam
    • Dedicated learner support before, during and after your training
    • Customised corporate schedules for Swiss and global teams
    • ISO 9001 and ISO 27001 certified quality and information security

    5000+

    Accredited Trainers Globally

    4.7/5

    Rated by Learners Worldwide

    500+

    Corporate Clients

    15+

    Years of Training Excellence

    ISO 9001:2015 Certified

    ISO 9001:2015 Certified

    ISO 27001:2022 Certified

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    Secure SSL Encryption

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    Leaders in Training industry for 12+ years

    Leaders in Training industry for 12+ years

    Over 5000 five star reviews

    Over 5000 five star reviews

    Level AA conformance, W3C WCAG 2.2

    Level AA conformance, W3C WCAG 2.2

    SIAM Foundation Training Locations in SwitzerlandInstructor-led in-person Classroom training is available for group batches. All other public cohorts are delivered as Instructor-led Live Virtual. See available cohorts.

    SIAM Foundation Training Location in Switzerland

    Tschuggen Grand Hotel, Tschuggen Torweg 1, 7050 Arosa

    SIAM Foundation Training Location in Switzerland

    Hotel Les Trois, Rois Blumenrain 8, 4001 Basel

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    Corporate SIAM Training for Swiss TeamsBuilt for Your Business

    • Suitable for small, medium and large teams
    • Customised schedules aligned to your team's availability
    • Flexible delivery through onsite, live virtual or hybrid formats
    • Trainers with real multi-supplier and ITSM governance experience
    • Role-based examples drawn from banking, pharma and managed services
    • Dedicated coordination and learner support for group programmes
    • Scalable delivery for teams across Switzerland and abroad

    Trusted by Leading Organisations

    SwisscomUBSZurich InsuranceNestleNovartisRoche

    What Our Learners Say

    Passed the EXIN Exam with Confidence

    "The training made the SIAM model click for me. The three-layer structure and the integrator role finally had clear definitions, and the mock questions meant I walked into the EXIN exam knowing exactly what to expect."

    Marco Keller

    IT Service Manager

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    Practical for a Real Multi-Vendor Setup

    "We run services across four suppliers, so the sessions on cross-provider incident and change management were immediately useful. I could apply the governance ideas at work the same week."

    Sophie Brunner

    Service Delivery Manager

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    The Right Step After ITIL

    "Coming from an ITIL background, SIAM Foundation filled the gap I always felt when several vendors touched one service. The trainer explained how SIAM sits above ITIL clearly and patiently."

    Lukas Meier

    Incident Manager

    0/0

    Aligned Our Sourcing Team Fast

    "We enrolled our vendor-management team ahead of a large sourcing programme. The shared SIAM vocabulary improved how our people talk to suppliers and hold them to end-to-end outcomes."

    Andrea Schmid

    L&D Lead, Banking Sector

    0/0

    Governance Our Teams Now Share

    "The corporate sessions were tailored to our regulated environment. Our IT operations group came away with a consistent approach to governance and accountability across providers."

    Thomas Weber

    Head of IT Operations, Pharmaceutical Sector

    0/0



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    Frequently Asked QuestionsHere's everything you may ask...

    Yes. SIAM Foundation is valued across Swiss banking, insurance, pharma and managed service providers that run large multi-supplier IT ecosystems. It maps to roles from service delivery manager to service integration manager, where salaries commonly range from CHF 128,000 to CHF 185,000. Talk to a learning advisor to plan your path.

    General

    Is the SIAM Foundation certification worth it in Switzerland?

    Yes. SIAM Foundation is valued across Swiss banking, insurance, pharma and managed service providers that run large multi-supplier IT ecosystems. It maps to roles from service delivery manager to service integration manager, where salaries commonly range from CHF 128,000 to CHF 185,000. Talk to a learning advisor to plan your path.

    What is the EXIN SIAM Foundation certification?

    EXIN SIAM Foundation is the entry-level credential that validates your understanding of Service Integration and Management, the discipline of governing multiple IT service providers as one coordinated ecosystem. It covers SIAM concepts, structures, roles, processes and challenges at an awareness level.

    What is SIAM?

    Service Integration and Management (SIAM) is a methodology for complex environments where several service providers deliver IT services to one customer organisation. It introduces a service integrator layer that coordinates providers to ensure end-to-end service delivery and clear accountability.

    Who should take SIAM Foundation training?

    The course suits IT service management professionals, sourcing and procurement specialists, service integrator and managed service provider staff, and ITIL holders working in multi-supplier environments. No prior SIAM knowledge is required, so professionals at any level can start.

    How long is the SIAM Foundation certification valid?

    The SIAM Foundation certification is valid for life. The credential does not expire and there is no renewal, re-examination or continuing education requirement once you pass the EXIN exam.

    Are there any prerequisites for SIAM Foundation?

    None. EXIN SIAM Foundation has no formal prerequisites and is open to all. Familiarity with basic ITSM concepts, such as from ITIL Foundation, is helpful but not required.

    Pricing

    What is included in the SIAM Foundation course fee?

    The fee typically includes EXIN accredited courseware, expert-led sessions, practice questions and mock tests mapped to the 40-question exam, and learner support. Exam-bundle options are available. Request a quote for the exact inclusions in your plan.

    How much does SIAM Foundation training cost in Switzerland?

    Pricing in Switzerland varies by format, whether live virtual, classroom or corporate group, and by whether the EXIN exam is bundled. Course fees are quoted in CHF and are available on request. Contact us for current Swiss batch pricing.

    Is the EXIN exam fee included in the training price?

    It depends on the package. Some plans bundle the EXIN exam voucher with training, while others price it separately. EXIN exam pricing varies by region and purchasing channel; ask a learning advisor for a bundled quote.

    Do you offer corporate or group discounts?

    Yes. We offer corporate group training with customised schedules and volume-based pricing for IT, sourcing and operations teams. Ask about group pricing for your organisation in Switzerland.

    What payment methods are available?

    We accept major credit and debit cards and bank transfers, with instalment options on selected plans. Speak with a learning advisor to choose the option that suits you.

    Exam

    What if I do not pass the SIAM Foundation exam first time?

    Our preparation is built around the exam, with practice questions and mock tests to reduce that risk. If a resit is needed, EXIN allows re-examination; confirm the current re-sit policy and fee with EXIN. Ask us about retake support in your plan.

    What is the format of the EXIN SIAM Foundation exam?

    The EXIN SIAM Foundation exam is closed book with single-answer multiple-choice questions. It is delivered online with proctoring or at an EXIN accredited test location, usually arranged through an accredited training provider.

    How many questions are on the SIAM Foundation exam and how long is it?

    The exam has 40 multiple-choice questions and you have 60 minutes to complete it. The questions are distributed across the seven SIAM topic areas in the EXIN examination specification.

    What is the passing score for the SIAM Foundation exam?

    The passing score is 65%, which means answering at least 26 of the 40 questions correctly. Preparing across all seven topic areas is the best way to clear that mark comfortably.

    Which standard is the SIAM Foundation exam based on?

    The exam follows the EXIN SIAM Foundation Examination Specification and is aligned to the SIAM Body of Knowledge published by Scopism. Our courseware maps directly to this specification.

    Course Content

    Can a beginner take SIAM Foundation training?

    Yes. SIAM Foundation is the entry point to the EXIN SIAM scheme and assumes no prior SIAM knowledge. Beginners and experienced ITSM professionals alike start here, and the trainer builds concepts from the ground up.

    What topics does the SIAM Foundation course cover?

    The course covers all seven EXIN topic areas: an introduction to SIAM, the implementation roadmap, roles and responsibilities, SIAM practices, processes that support SIAM, challenges and risks, and how SIAM relates to other frameworks.

    How does SIAM relate to ITIL?

    SIAM and ITIL are complementary. ITIL provides the service management process framework, while SIAM adds the multi-supplier integration and governance layer above it. ITIL knowledge is helpful before SIAM Foundation but is not required.

    What learning materials are provided?

    You receive EXIN accredited courseware, references to the SIAM Body of Knowledge, practice questions, mock exams and topic-wise quizzes to reinforce each area and build exam readiness.

    Is the courseware aligned to the current EXIN specification?

    Yes. The courseware is aligned to the current EXIN SIAM Foundation Examination Specification and the Scopism SIAM Body of Knowledge, so what you study matches what the exam tests.

    Enrollment

    How soon can I start and how do I enrol?

    You can enrol through the Invensis Learning website, choose your preferred format, and get access to schedules and materials on confirmation. New Swiss and live virtual batches run regularly. See upcoming batches or talk to an advisor to book.

    What training formats are available in Switzerland?

    We offer online (live virtual) instructor-led training, classroom sessions and customised corporate group training. Choose the format that fits your schedule and learning style.

    Can I reschedule or transfer my enrolment to another batch?

    Yes. Flexi options let you reschedule or move to another batch, and selected plans let you attend the training twice. Contact support to arrange a change.

    Do you offer training in Swiss time zones?

    Yes. Live virtual batches are scheduled to suit Central European Time, so professionals across Switzerland can attend during convenient hours. Ask an advisor for the next CET-friendly cohort.

    What is the refund or cancellation policy?

    Refunds and cancellations follow our published policy, and selected plans include a money-back guarantee. Reach out to our team for the details that apply to your enrolment.