Course Overview

    Overview

    Course Highlights

    Eligibility Criteria

    Benefits

    Exam Format

    Certification Cost

    What Is the CSM Certification and Why It MattersYour Entry into Scrum Leadership

    The Certified ScrumMaster (CSM) is Scrum Alliance's entry-level Scrum Master credential, validating your grasp of the Scrum framework, the Scrum Master role and the values that make agile teams effective. Certified ScrumMaster certification training in Ghana gives professionals in Accra and beyond a globally recognised route into agile delivery. Aligned to the Scrum Alliance CSM Learning Objectives and the current Scrum Guide (November 2020 edition), the programme runs for 16 hours and is delivered by a Scrum Alliance Certified Scrum Trainer (CST). You learn empiricism and the three pillars, the five Scrum values, all five Scrum events, the three artefacts and servant leadership, then take the Scrum Alliance online exam. As Ghana's banks, telecoms and fintechs scale digital delivery, employers increasingly look for Scrum Masters who can coach teams and keep sprints on track. Start your CSM journey with Invensis Learning and formalise your Scrum knowledge with the world's most widely held Scrum Master credential.

    Invensis Learning is aligned with Scrum Alliance to provide CSM certification in Ghana. The training is delivered by Certified Scrum Trainers (CST) using official Scrum Alliance courseware and the CSM Learning Objectives.

    What Is the CSM Certification and Why It MattersYour Entry into Scrum Leadership

    Certification Badge

    Invensis Learning is aligned with Scrum Alliance to provide CSM certification in Ghana. The training is delivered by Certified Scrum Trainers (CST) using official Scrum Alliance courseware and the CSM Learning Objectives.

    Key Highlightsof the CSM Certification Training Course

    CSM Certification Eligibility in GhanaDo You Qualify for the CSM Exam?

    What You Gain from Becoming a Certified ScrumMasterReal Outcomes for Your Agile Career

    CSM Exam Format in GhanaWhat to expect on exam day

    The Certified ScrumMaster (CSM) assessment validates your understanding of the Scrum framework and your readiness to serve as a Scrum Master on delivery teams. The assessment focuses on the Scrum Guide foundations, the three roles (Product Owner, Scrum Master, Developers), the five events, the three artifacts, and the values and theory underpinning empirical process control. Through a combination of multiple-choice questions, candidates are tested on their ability to apply Scrum principles in real-world team environments.

    CSM Certification Cost in Ghana

    Note: Prices may vary depending on your location and delivery preferences. Reach out to our learning advisors for the exact pricing details.

    Scrum Master Careers and Demand Across GhanaYour Agile Career Payoff

    The Scrum Master role is among the fastest-growing agile careers in Ghana, valued by banks, telecoms, fintechs and IT services firms that are scaling digital product delivery. As Accra matures into a West African tech hub and mobile money reshapes financial services, employers increasingly seek professionals who can facilitate Scrum teams and keep delivery on track. Demand spans Scrum Master, Product Owner, agile delivery and coaching roles, and here is what the market is showing right now.

    What Is Driving Scrum Master Demand in Ghana

    The CSM is more than a certificate. It is your route into agile delivery as Ghana's digital economy scales. Join professionals who lead Scrum teams with confidence. Start your journey today.

    Your Ghana Career Transformation

    Your Career Before and After Getting Certified

    The Agile Leap Ghana Employers Reward

    Ghana's digital economy is expanding fast with fintech, mobile money and bank transformation, and employers increasingly separate certified Scrum professionals from the rest. Here is which side of that line you want to be on.

    Sources: Glassdoor, PayScale, Paylab, okadwuma Ghana Salary Guide 2025-2026.

    How to Get CSM Certified in GhanaStep-by-Step Certification Process

    The path to online CSM certification in Ghana is straightforward. Complete the 2-day Certified Scrum Trainer® (CST®)-led course, take the Scrum Alliance assessment online, and activate your credential through your Scrum Alliance account. Most learners complete the process within a few days of finishing the course.

    Step 1: Enrol in the 2-Day CSM Course

    Choose your preferred Invensis Learning CSM cohort (2-Day Live Online Bootcamp or Corporate Group Training). All cohorts are led by a Scrum Alliance Certified Scrum Trainer® (CST) using official courseware and the latest Scrum Guide.

    Step 2: Attend and Participate in the Full Course

    Attend both days and take part in the workshops, exercises, and discussions. Active participation in the full 16-hour course is required by Scrum Alliance to become eligible for the CSM test.

    Step 3: Receive Your Scrum Alliance Test Invitation

    After the course, your CST submits your participation to Scrum Alliance, which emails you an invitation to take the online CSM test through your Scrum Alliance account.

    Step 4: Take the CSM Test

    Complete the CSM test online: 50 multiple-choice questions in 60 minutes, with a 74% pass mark (37 of 50). You receive two free attempts within 90 days of completing the course.

    Step 5: Accept the License Agreement and Earn CSM

    On passing, accept the Scrum Alliance License Agreement in your account to activate your Certified ScrumMaster® credential, digital badge, and 2-year Scrum Alliance membership.

    Step 6: Maintain Your Credential

    CSM is valid for 2 years. Renew by earning 20 Scrum Education Units (SEUs) and paying the Scrum Alliance renewal fee before your credential expires.

    Module 1: Agile and Scrum Overview

    • Agile Manifesto
    • 12 Principles
    • 4 values
    • Scrum Foundations (5 Scrum Values)

    Module 2: The Three Roles in Scrum

    • Scrum Master roles and challenges
    • Product Owner roles and responsibilities
    • Development team roles and responsibilities

    Module 3: Scrum Ceremonies

    • Sprint planning
    • Daily Scrum
    • Sprint Review
    • Sprint Retrospective

    Module 4: Scrum Artifacts

    • Product Backlog
    • Sprint Backlog
    • Product Increment

    Module 5: Sprint Execution

    • Sprint Execution Planning
    • Flow management
    • Resolution meetings
    • Communication (Taskboard, Sprint burndown chart using story points, hours effort)

    Module 6: Daily Scrum and Sprint Retrospective

    • Activities in daily scrum
    • Activities in a sprint retrospective

    Module 7: Definition of Done (DoD) and Acceptance Criteria

    • Definition of Done for a feature (user story or product backlog item)
    • Definition of Done for a sprint
    • Definition of Done for a release
    • Definition of Done vs. Acceptance criteria
    • Done vs. Done-Done

    Module 8: Definition of Ready

    • Definition of Ready for user story
    • Definition of Ready for sprint

    Module 9: Release Planning

    • Definition of release planning
    • Who takes part in release planning
    • Steps in Release planning
    • Output of Release Planning

    Module 10: Sprint Burndown Chart

    • Definition
    • Why and when to use a sprint burndown chart
    • Information obtained from sprint burndown chart

    Module 11: Release Burn-Up Chart

    • Definition
    • Features
    • How to create a release burn-up chart (steps)?

    Module 12: Product Planning

    • What is product planning
    • What is product vision
    • How to create a product backlog
    • Product Roadmap
    • Minimum Releasable features (or) Minimum Marketable Features
    • Minimum Viable Products

    Module 13: User Stories

    • What are user stories?
    • Structure/format of user stories
    • INVEST criteria

    Module 14: Agile Estimation

    • Definition
    • Benefits of Agile Estimation
    • Agile estimation techniques

    Module 15: Planning Poker

    • Definition
    • Benefits
    • Participants
    • How to play planning poker?
    • Planning Poker rules

    Course Curriculumof the Certified ScrumMaster (CSM) Training

    The CSM curriculum follows the official Scrum Alliance CSM Learning Objectives and the latest Scrum Guide. Modules are delivered over 2 days by a Certified Scrum Trainer® with hands-on workshops, facilitated exercises, and real Scrum scenarios.

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    The Scrum Skills You Will BuildSkills That Move Agile Teams Forward

    The CSM programme, aligned to the Scrum Alliance CSM Learning Objectives and the current Scrum Guide, builds practical Scrum knowledge across six core areas. By the end, you can facilitate a Scrum team and step confidently into the Scrum Master role.

    Scrum Theory and Empiricism

    Skills covered in the CSM course start here: understand empirical process control and the three pillars of transparency, inspection and adaptation, and why Scrum thrives in complex, fast-changing work like Ghana's fintech and digital product teams.

    Living the Five Scrum Values

    Apply commitment, focus, openness, respect and courage to build trust and psychological safety, so your Scrum team communicates honestly and holds itself accountable.

    Building Effective Scrum Teams

    Learn how the Scrum Master, Product Owner and Developers work as one small, cross-functional, self-managing team, and how to enable self-management rather than direct it.

    Facilitating the Five Scrum Events

    Facilitate the Sprint, Sprint Planning, Daily Scrum, Sprint Review and Sprint Retrospective within their timeboxes, keeping each event purposeful, productive and focused on the Sprint Goal.

    Managing Scrum Artefacts and Commitments

    Work with the Product Backlog, Sprint Backlog and Increment and their commitments, the Product Goal, Sprint Goal and Definition of Done, to keep the work transparent and outcome-focused.

    Mastering the Scrum Master Role

    Practise servant leadership across the three service areas, team, Product Owner and organisation, using facilitation and coaching techniques to remove impediments and grow the team.

    Who Should TakeCSM Training in Ghana?

    Scrum Master

    Agile Team Lead

    Project Manager (Agile)

    Delivery Manager

    Team Lead

    Product Manager

    Business Analyst (Agile teams)

    Agile Coach (aspiring)

    Who Can Take This Certification Training

    Certified ScrumMaster (CSM) Training Modesfor Professionals and Teams

    We offer flexible training formats designed to suit different learning preferences, schedules, and professional goals. Whether you prefer collaborative classroom learning, live online sessions, team-based training, or personalized guidance, choose the option that best supports your Scrum learning and professional development journey.

    CSM Live Virtual Training

    • Live online instructor-led sessions

    • Interactive discussions and virtual activities

    • Expert guidance from experienced trainers

    • Practice assessments and revision support

    • Dedicated Q&A sessions for concept clarification

    • Fixed schedules for accountability and momentum

    • Small batch sizes for personalized attention

    • Access from any location with internet connectivity

    USD 830

    Attend fully interactive online sessions from anywhere while benefiting from real-time instructor guidance and collaborative learning experiences. This virtual CSM training in Ghana option enables professionals to participate from any location.

    Official Scrum Akiance International-aligned Course Material

    Best For: Professionals seeking the flexibility of online learning without compromising on live instructor interaction.

    CSM Classroom Training

    • Instructor-led classroom sessions

    • Interactive discussions and group activities

    • Real-world examples and practical exercises

    • Structured learning with fixed schedules

    • Opportunities for peer networking and collaboration

    • Practice assessments and knowledge checks

    • Dedicated Q&A and concept clarification

    • Immediate trainer feedback and support

    Learn through face-to-face sessions led by experienced instructors in a collaborative classroom environment. This classroom CSM training in Ghana format combines expert guidance, peer interaction, and hands-on activities to create an engaging learning experience.

    Official Scrum Akiance International-aligned Course Material

    Best For: Learners who prefer in-person interaction, structured schedules, and collaborative learning experiences.

    CSM Corporate Group Training

    • Customized training aligned to organizational goals

    • Flexible delivery: onsite, virtual, hybrid, or blended

    • Scheduling tailored to business availability

    • Role-based examples and industry-relevant discussions

    • Progress tracking and learner assessments where applicable

    • Dedicated coordination and administrative support

    • Consistent learning experiences across teams

    • Scalable delivery for local, regional, or global workforces

    Designed for organizations that want to build Agile capabilities at scale, standardize Scrum practices, and support workforce development through customized team learning initiatives. This format is ideal for CSM training for companies in Ghana seeking to strengthen Agile delivery and team collaboration across the organization.

    Official Scrum Akiance International-aligned Course Material

    Best For: Organizations looking to upskill employees, address capability gaps, and deliver consistent training across teams.

    CSM Focused 1-to-1 Training

    • One-to-one instructor attention

    • Customized learning plans and objectives

    • Flexible scheduling based on availability

    • Personalized feedback and coaching

    • Additional focus on challenging topics

    • Targeted practice and revision support

    • Faster clarification of questions and concepts

    • Learning pace is adapted to individual needs

    Receive personalized instruction tailored to your goals, pace, and learning requirements through dedicated sessions with an expert trainer. This format provides CSM coaching in Ghana for professionals seeking individualized support and focused learning guidance.

    Official Scrum Akiance International-aligned Course Material

    Best For: Professionals seeking personalized guidance, accelerated learning, or focused support to achieve specific outcomes.

    CSM Live Virtual Training

    CSM Live Virtual Training

    Live online instructor-led sessions

    Interactive discussions and virtual activities

    Expert guidance from experienced trainers

    Practice assessments and revision support

    Dedicated Q&A sessions for concept clarification

    Fixed schedules for accountability and momentum

    Small batch sizes for personalized attention

    Access from any location with internet connectivity

    Starts from

    USD 830

    Please Note: Attend fully interactive online sessions from anywhere while benefiting from real-time instructor guidance and collaborative learning experiences. This virtual CSM training in Ghana option enables professionals to participate from any location.

    Official Scrum Akiance International-aligned Course Material

    Best For: Professionals seeking the flexibility of online learning without compromising on live instructor interaction.

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    Why Choose Invensis Learning for CSM in GhanaYour Trusted Scrum Alliance Partner

    Invensis Learning is a Scrum Alliance Registered Education Provider (REP) and a trusted CSM training company in Ghana, delivering CSM training through a Certified Scrum Trainer, aligned to the official CSM Learning Objectives. Our programmes combine expert-led instruction, flexible delivery and industry case studies to help you move from learning to certified with confidence. Whether you enrol as an individual or arrange corporate training for your team, we provide a professional learning experience built around practical understanding, real-world application and measurable outcomes.

    • Courses delivered by a Scrum Alliance Certified Scrum Trainer (CST)
    • Content aligned to the Scrum Alliance CSM Learning Objectives
    • Flexible live virtual, classroom and corporate delivery for learners in Ghana
    • 2-year Scrum Alliance membership included on passing the exam
    • Industry-driven case studies on facilitation, coaching and impediment removal
    • Guidance to pass the Scrum Alliance online exam on your first attempt
    • Dedicated learner support before, during and after training
    • Trusted by professionals and organisations across multiple industries

    12M+

    Hours of Training Delivered

    4

    Flexible Learning Modes

    98%

    First-Attempt Pass Rate

    5000+

    Accredited Trainers Globally

    ISO 9001:2015 Certified

    ISO 9001:2015 Certified

    ISO 27001:2022 Certified

    ISO 27001:2022 Certified

    Secure SSL Encryption

    Secure SSL Encryption

    Leaders in Training industry for 12+ years

    Leaders in Training industry for 12+ years

    Over 5000 five star reviews

    Over 5000 five star reviews

    Level AA conformance, W3C WCAG 2.2

    Level AA conformance, W3C WCAG 2.2

    Certified ScrumMaster (CSM) Training Locations in GhanaAll our classroom training is now available online at your convenience

    Certified ScrumMaster (CSM) in Ghana

    Movenpick Ambassador Hotel, Liberia Avenue, West Ridge, Accra, Korle-Klottey Municipal District, Greater Accra Region, Ghana

    Certified ScrumMaster (CSM) in Ghana

    Kempinski Hotel Gold Coast City, 66, Guinea Bissau Loop, Ridge, Ministerial Area, Accra, Korle-Klottey Municipal District, Greater Accra Region, Ghana

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    Corporate CSM Training in GhanaBuild Agile Capability at Scale

    • Suitable for small, medium and large delivery teams
    • Customised schedules aligned to your team's availability
    • Delivery through onsite, live virtual or hybrid formats
    • Led by a Scrum Alliance Certified Scrum Trainer (CST)
    • Role-based, industry-relevant examples for real workplace use
    • Dedicated coordination and support for corporate programmes
    • Scalable delivery for teams across Ghana and beyond

    Leading Organisations

    MTN GhanaEcobankGCB BankStanbic Bank GhanaHubtelFidelity Bank Ghana

    What Our Learners Say

    Passed First Time and Leading Squads

    "The trainer made empiricism and the Scrum events genuinely click for me. I passed the Scrum Alliance exam on my first attempt and now facilitate two squads at my fintech in Accra with far more confidence."

    Kwame Mensah

    Scrum Master

    0/0

    A Clean Switch into Agile Delivery

    "I moved from traditional project delivery into an agile role after the CSM. The case studies on impediment removal and retrospectives were the most useful part, and the live virtual format fit around my work."

    Ama Boateng

    Agile Project Manager

    0/0

    Formalised My Scrum Knowledge

    "As a developer already working in Scrum, this formalised everything I had been doing informally. Understanding the three artefacts and their commitments changed how our team writes Sprint Goals."

    Yaw Owusu

    Software Developer

    0/0

    Team Delivery Became More Predictable

    "We trained a full delivery team through Invensis Learning. Sprint predictability improved within a couple of cycles, and our teams now share one language for events and self-management."

    Efua Adjei

    Delivery Lead, Banking Sector

    0/0

    Tailored Training with Real Impact

    "The onsite corporate sessions were tailored to our product context. Our Scrum Masters left able to run effective retrospectives and coach teams, which has cut delays across our digital programmes."

    Kofi Asante

    Head of L&D, Telecom Sector

    0/0



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    We also deliver Certified ScrumMaster (CSM) Certification Training across multiple cities

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    Frequently Asked QuestionsHere's everything you may ask...

    The Certified ScrumMaster (CSM) is Scrum Alliance's entry-level Scrum Master credential, validating your understanding of the Scrum framework, the Scrum Master role and the values that make Scrum teams effective. It suits aspiring Scrum Masters, developers, testers, business analysts and project managers moving into agile delivery.

    General

    What is the CSM certification and who is it for?

    The Certified ScrumMaster (CSM) is Scrum Alliance's entry-level Scrum Master credential, validating your understanding of the Scrum framework, the Scrum Master role and the values that make Scrum teams effective. It suits aspiring Scrum Masters, developers, testers, business analysts and project managers moving into agile delivery.

    Is the CSM worth it for professionals in Ghana?

    Yes. As Ghana's banks, telecoms and fintechs scale agile delivery, employers increasingly seek certified Scrum Masters, and the pool of certified talent remains thin. The CSM opens routes into Scrum Master, Product Owner and agile delivery roles across Accra and beyond.

    Is the CSM recognised in Ghana and globally?

    Yes. The CSM is the world's most widely held Scrum Master credential, with over one million certificates issued. Scrum Alliance operates globally, so the credential is recognised by Ghanaian employers and internationally across all industries.

    Do I need to attend a course to earn the CSM?

    Yes. Attendance at an approved CSM course delivered by a Scrum Alliance Certified Scrum Trainer (CST) is mandatory. The Scrum Alliance online exam cannot be accessed until you have completed the course.

    How long is the CSM valid and how do I renew it?

    The CSM is valid for two years. To renew, you earn 16 Scrum Education Units (SEUs) and pay the Scrum Alliance membership renewal fee every two years. SEUs can be earned through courses, conferences, coaching and self-study.

    Pricing

    How much does CSM training cost in Ghana?

    CSM training fees vary by format and schedule, and the course fee typically includes the Scrum Alliance online exam and a 2-year membership. For current pricing in Ghana, the fee is available on request. Request a quote from a learning advisor.

    What is included in the CSM course fee?

    The fee typically includes Scrum Alliance aligned courseware, instruction by a Certified Scrum Trainer, industry case studies, access to the Scrum Alliance online exam and a 2-year Scrum Alliance membership on passing. Confirm exact inclusions when you enquire.

    Is the CSM exam fee included in the training?

    In most cases yes. For CSM, the Scrum Alliance exam fee is usually included in the course fee paid to the training provider, and passing includes a 2-year Scrum Alliance membership. Confirm this when you request a quote.

    Do you offer corporate or group pricing in Ghana?

    Yes. We offer corporate group training with customised schedules and volume-based pricing for delivery teams, product squads and PMOs. Contact us for a tailored group quote for your team in Ghana.

    What payment options are available?

    We accept major cards and bank transfers, and instalment options are available on selected plans. Speak with a learning advisor to choose the option that suits you.

    Exam

    What if I do not pass the CSM exam first time?

    Candidates have up to three attempts to pass the CSM exam within 90 days of completing the course. Our training and case studies are designed to help you pass on the first attempt, so most learners clear it comfortably.

    How many questions are on the CSM exam?

    The CSM exam has 50 multiple-choice questions and a time limit of 60 minutes. It is taken online through the Scrum Alliance member portal after you complete the course.

    What is the passing score for the CSM exam?

    The passing score is 74%, which means answering at least 37 of the 50 questions correctly. Broad understanding across all six CSM topic areas is the best way to pass.

    Is the CSM exam open or closed book?

    The CSM exam is open book. You can refer to materials during the online exam, which is taken via the Scrum Alliance portal without a proctor within 90 days of course completion.

    Which standard is the CSM exam based on?

    The exam is based on the Scrum Alliance CSM Learning Objectives and aligned to the current Scrum Guide (November 2020 edition) by Ken Schwaber and Jeff Sutherland. Scrum Alliance is the governing body for the credential.

    Course Content

    Can a beginner take the CSM course?

    Yes. There is no formal education or work-experience requirement for the CSM. It suits those new to Scrum as well as team members who want to formalise existing Scrum knowledge.

    What topics does the CSM course cover?

    The course covers six areas from the CSM Learning Objectives: Scrum theory and principles, the five Scrum values, the Scrum Team, the five Scrum events, the three Scrum artefacts, and the Scrum Master role.

    How long is the CSM training?

    The programme runs for 16 hours, delivered as two full days or four half-days depending on the schedule. This meets the Scrum Alliance minimum contact-hours requirement for CSM courses.

    Who delivers the CSM course?

    The course is delivered by a Scrum Alliance Certified Scrum Trainer (CST), as required by Scrum Alliance. This ensures the curriculum is consistent and aligned to the official CSM Learning Objectives.

    What learning materials are provided?

    You receive Scrum Alliance aligned courseware and industry-driven case studies illustrating facilitation, coaching and impediment removal in realistic Scrum delivery scenarios, plus guidance for the online exam.

    Enrollment

    How do I enrol in CSM training in Ghana?

    You can enrol through the Invensis Learning website. Choose your preferred format, complete payment, and you receive access to schedules, courseware and learning resources. Talk to a learning advisor if you need help choosing a batch.

    What training formats are available?

    We offer CSM training online as live virtual instructor-led sessions, classroom training, and customised corporate group training, so professionals in Ghana can choose the format that fits their schedule.

    How soon can I start?

    New batches run regularly in live virtual and classroom formats. Check upcoming schedules or speak with a learning advisor to find the next available cohort that suits you.

    Do I get Scrum Alliance membership with the CSM?

    Yes. Passing the CSM exam includes a 2-year Scrum Alliance membership, giving you a digital badge, a listing in the certification directory and access to Scrum Alliance resources for renewal.

    Can I reschedule my batch, and what is the refund policy?

    Yes. You can reschedule or transfer to another batch, subject to availability, and refunds follow our published policy. Contact our support team to arrange changes to your enrolment.