Course Overview

    Overview

    Course Highlights

    Eligibility Criteria

    Benefits

    Exam Format

    Certification Cost

    What Is the CSM CertificationYour Route into Agile Delivery

    The Certified ScrumMaster (CSM) is Scrum Alliance's entry-level Scrum Master credential, and it validates your grasp of the Scrum framework, the Scrum Master role and the values that make agile teams effective. It is the most widely recognised Scrum Master certification in the world, with over one million certificates issued, and it is a natural first step for professionals in Accra moving into agile delivery. This programme is aligned to the current Scrum Guide (Schwaber and Sutherland, November 2020) and the Scrum Alliance CSM Learning Objectives. You explore Scrum theory and empiricism, the five Scrum values, the Scrum Team, all five Scrum events and the three Scrum artefacts, alongside the servant-leadership skills a ScrumMaster applies every day. Attendance at the Certified Scrum Trainer led course is mandatory and unlocks your online exam. Whether you are an aspiring Scrum Master, a developer formalising your knowledge, or a project manager shifting from traditional delivery, CSM gives you a globally portable credential that Ghana's fintech, banking and technology employers recognise. Start your Scrum journey with Invensis Learning and prepare to pass the online exam within the 90-day window.

    Invensis Learning is aligned with Scrum Alliance to provide CSM certification in Accra. The training is delivered by Certified Scrum Trainers (CST) using official Scrum Alliance courseware and the CSM Learning Objectives.

    What Is the CSM CertificationYour Route into Agile Delivery

    Certification Badge

    Invensis Learning is aligned with Scrum Alliance to provide CSM certification in Accra. The training is delivered by Certified Scrum Trainers (CST) using official Scrum Alliance courseware and the CSM Learning Objectives.

    Key Highlightsof the CSM Certification Training Course

    CSM Certification Eligibility in AccraDo You Qualify for the CSM Exam?

    Why Earning Your ScrumMaster Credential Pays OffFor Professionals and Teams in Accra

    CSM Exam Format in AccraWhat to expect on exam day

    The Certified ScrumMaster (CSM) assessment validates your understanding of the Scrum framework and your readiness to serve as a Scrum Master on delivery teams. The assessment focuses on the Scrum Guide foundations, the three roles (Product Owner, Scrum Master, Developers), the five events, the three artifacts, and the values and theory underpinning empirical process control. Through a combination of multiple-choice questions, candidates are tested on their ability to apply Scrum principles in real-world team environments.

    CSM Certification Cost in Accra

    Note: Prices may vary depending on your location and delivery preferences. Reach out to our learning advisors for the exact pricing details.

    Scrum Master Careers in AccraWhy Become a Certified ScrumMaster?

    The Certified ScrumMaster credential is increasingly a baseline qualification for agile roles across Accra, valued by fintech, banking, telecom and IT services employers building digital products. As mobile money adoption passes 80 per cent of adults and banks reposition themselves as digital platforms, teams need facilitators who can run Scrum well. Demand spans aspiring Scrum Masters through to Agile Coaches, and here is what Ghana's market is telling us right now.

    Industry Challenges Driving Scrum Master Demand in Accra

    CSM is more than a certificate. It is a career step for professionals who want to lead agile teams in Accra's fintech, banking and technology sectors. Start your Scrum Master journey today.

    Your Accra Career Transformation

    Where You Stand Today,

    And Where the CSM Credential Takes You

    Ghana's digital economy is expanding through fintech, mobile money and banking transformation, and employers increasingly separate certified Scrum Masters from the rest. Here is which side of that line you want to be on.

    Sources: Paylab, Glassdoor, WorldSalaries, SalaryExpert (Ghana) 2026.

    How to Get CSM Certified in AccraStep-by-Step Certification Process

    The path to online CSM certification in Accra is straightforward. Complete the 2-day Certified Scrum Trainer® (CST®)-led course, take the Scrum Alliance assessment online, and activate your credential through your Scrum Alliance account. Most learners complete the process within a few days of finishing the course.

    Step 1: Enrol in the 2-Day CSM Course

    Choose your preferred Invensis Learning CSM cohort (2-Day Live Online Bootcamp or Corporate Group Training). All cohorts are led by a Scrum Alliance Certified Scrum Trainer® (CST) using official courseware and the latest Scrum Guide.

    Step 2: Attend and Participate in the Full Course

    Attend both days and take part in the workshops, exercises, and discussions. Active participation in the full 16-hour course is required by Scrum Alliance to become eligible for the CSM test.

    Step 3: Receive Your Scrum Alliance Test Invitation

    After the course, your CST submits your participation to Scrum Alliance, which emails you an invitation to take the online CSM test through your Scrum Alliance account.

    Step 4: Take the CSM Test

    Complete the CSM test online: 50 multiple-choice questions in 60 minutes, with a 74% pass mark (37 of 50). You receive two free attempts within 90 days of completing the course.

    Step 5: Accept the License Agreement and Earn CSM

    On passing, accept the Scrum Alliance License Agreement in your account to activate your Certified ScrumMaster® credential, digital badge, and 2-year Scrum Alliance membership.

    Step 6: Maintain Your Credential

    CSM is valid for 2 years. Renew by earning 20 Scrum Education Units (SEUs) and paying the Scrum Alliance renewal fee before your credential expires.

    Module 1: Agile and Scrum Overview

    • Agile Manifesto
    • 12 Principles
    • 4 values
    • Scrum Foundations (5 Scrum Values)

    Module 2: The Three Roles in Scrum

    • Scrum Master roles and challenges
    • Product Owner roles and responsibilities
    • Development team roles and responsibilities

    Module 3: Scrum Ceremonies

    • Sprint planning
    • Daily Scrum
    • Sprint Review
    • Sprint Retrospective

    Module 4: Scrum Artifacts

    • Product Backlog
    • Sprint Backlog
    • Product Increment

    Module 5: Sprint Execution

    • Sprint Execution Planning
    • Flow management
    • Resolution meetings
    • Communication (Taskboard, Sprint burndown chart using story points, hours effort)

    Module 6: Daily Scrum and Sprint Retrospective

    • Activities in daily scrum
    • Activities in a sprint retrospective

    Module 7: Definition of Done (DoD) and Acceptance Criteria

    • Definition of Done for a feature (user story or product backlog item)
    • Definition of Done for a sprint
    • Definition of Done for a release
    • Definition of Done vs. Acceptance criteria
    • Done vs. Done-Done

    Module 8: Definition of Ready

    • Definition of Ready for user story
    • Definition of Ready for sprint

    Module 9: Release Planning

    • Definition of release planning
    • Who takes part in release planning
    • Steps in Release planning
    • Output of Release Planning

    Module 10: Sprint Burndown Chart

    • Definition
    • Why and when to use a sprint burndown chart
    • Information obtained from sprint burndown chart

    Module 11: Release Burn-Up Chart

    • Definition
    • Features
    • How to create a release burn-up chart (steps)?

    Module 12: Product Planning

    • What is product planning
    • What is product vision
    • How to create a product backlog
    • Product Roadmap
    • Minimum Releasable features (or) Minimum Marketable Features
    • Minimum Viable Products

    Module 13: User Stories

    • What are user stories?
    • Structure/format of user stories
    • INVEST criteria

    Module 14: Agile Estimation

    • Definition
    • Benefits of Agile Estimation
    • Agile estimation techniques

    Module 15: Planning Poker

    • Definition
    • Benefits
    • Participants
    • How to play planning poker?
    • Planning Poker rules

    Course Curriculumof the Certified ScrumMaster (CSM) Training

    The CSM curriculum follows the official Scrum Alliance CSM Learning Objectives and the latest Scrum Guide. Modules are delivered over 2 days by a Certified Scrum Trainer® with hands-on workshops, facilitated exercises, and real Scrum scenarios.

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    What You Will LearnFrom This Certified ScrumMaster Programme

    This CSM programme covers the six Scrum Alliance CSM Learning Objective areas, mapped to the current Scrum Guide. By the end, you can facilitate Scrum events, coach a self-managing team and apply the framework in real agile delivery.

    Scrum Theory and Empiricism

    Explain the empirical foundation of Scrum and apply the three pillars, transparency, inspection and adaptation, so teams work effectively in complex, changing environments.

    Living the Five Scrum Values

    Apply commitment, focus, openness, respect and courage to build the trust and psychological safety that make Scrum adoption stick on real delivery teams.

    Building an Effective Scrum Team

    Understand the accountabilities of the Scrum Master, Product Owner and Developers, and enable self-management and cross-functionality rather than directing the team.

    Facilitating the Five Scrum Events

    Facilitate the Sprint, Sprint Planning, Daily Scrum, Sprint Review and Sprint Retrospective within their timeboxes, protecting focus and the Sprint Goal.

    Managing Scrum Artefacts and Commitments

    Work with the Product Backlog, Sprint Backlog and Increment, and apply the Product Goal, Sprint Goal and Definition of Done to keep work transparent and valuable.

    Leading as a Servant-Leader Scrum Master

    Coach teams, remove impediments and serve the Scrum Team, Product Owner and organisation, using facilitation techniques that support agile ways of working.

    Who Should TakeCSM Training in Accra?

    Scrum Master

    Agile Team Lead

    Project Manager (Agile)

    Delivery Manager

    Team Lead

    Product Manager

    Business Analyst (Agile teams)

    Agile Coach (aspiring)

    Who Can Take This Certification Training

    Certified ScrumMaster (CSM) Training Modesfor Professionals and Teams

    We offer flexible training formats designed to suit different learning preferences, schedules, and professional goals. Whether you prefer collaborative classroom learning, live online sessions, team-based training, or personalized guidance, choose the option that best supports your Scrum learning and professional development journey.

    CSM Live Virtual Training

    • Live online instructor-led sessions

    • Interactive discussions and virtual activities

    • Expert guidance from experienced trainers

    • Practice assessments and revision support

    • Dedicated Q&A sessions for concept clarification

    • Fixed schedules for accountability and momentum

    • Small batch sizes for personalized attention

    • Access from any location with internet connectivity

    USD 830

    Attend fully interactive online sessions from anywhere while benefiting from real-time instructor guidance and collaborative learning experiences. This virtual CSM training in Accra option enables professionals to participate from any location.

    Official Scrum Akiance International-aligned Course Material

    Best For: Professionals seeking the flexibility of online learning without compromising on live instructor interaction.

    CSM Classroom Training

    • Instructor-led classroom sessions

    • Interactive discussions and group activities

    • Real-world examples and practical exercises

    • Structured learning with fixed schedules

    • Opportunities for peer networking and collaboration

    • Practice assessments and knowledge checks

    • Dedicated Q&A and concept clarification

    • Immediate trainer feedback and support

    Learn through face-to-face sessions led by experienced instructors in a collaborative classroom environment. This classroom CSM training in Accra format combines expert guidance, peer interaction, and hands-on activities to create an engaging learning experience.

    Official Scrum Akiance International-aligned Course Material

    Best For: Learners who prefer in-person interaction, structured schedules, and collaborative learning experiences.

    CSM Corporate Group Training

    • Customized training aligned to organizational goals

    • Flexible delivery: onsite, virtual, hybrid, or blended

    • Scheduling tailored to business availability

    • Role-based examples and industry-relevant discussions

    • Progress tracking and learner assessments where applicable

    • Dedicated coordination and administrative support

    • Consistent learning experiences across teams

    • Scalable delivery for local, regional, or global workforces

    Designed for organizations that want to build Agile capabilities at scale, standardize Scrum practices, and support workforce development through customized team learning initiatives. This format is ideal for CSM training for companies in Accra seeking to strengthen Agile delivery and team collaboration across the organization.

    Official Scrum Akiance International-aligned Course Material

    Best For: Organizations looking to upskill employees, address capability gaps, and deliver consistent training across teams.

    CSM Focused 1-to-1 Training

    • One-to-one instructor attention

    • Customized learning plans and objectives

    • Flexible scheduling based on availability

    • Personalized feedback and coaching

    • Additional focus on challenging topics

    • Targeted practice and revision support

    • Faster clarification of questions and concepts

    • Learning pace is adapted to individual needs

    Receive personalized instruction tailored to your goals, pace, and learning requirements through dedicated sessions with an expert trainer. This format provides CSM coaching in Accra for professionals seeking individualized support and focused learning guidance.

    Official Scrum Akiance International-aligned Course Material

    Best For: Professionals seeking personalized guidance, accelerated learning, or focused support to achieve specific outcomes.

    CSM Live Virtual Training

    CSM Live Virtual Training

    Live online instructor-led sessions

    Interactive discussions and virtual activities

    Expert guidance from experienced trainers

    Practice assessments and revision support

    Dedicated Q&A sessions for concept clarification

    Fixed schedules for accountability and momentum

    Small batch sizes for personalized attention

    Access from any location with internet connectivity

    Starts from

    USD 830

    Please Note: Attend fully interactive online sessions from anywhere while benefiting from real-time instructor guidance and collaborative learning experiences. This virtual CSM training in Accra option enables professionals to participate from any location.

    Official Scrum Akiance International-aligned Course Material

    Best For: Professionals seeking the flexibility of online learning without compromising on live instructor interaction.

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    Why Learners in Accra Choose Invensis LearningFor Your CSM Certification Training in Accra

    As a trusted CSM training company, Invensis Learning delivers Scrum Alliance aligned CSM training for individual professionals and teams building agile capability in Accra. As an ISO 9001:2015 and ISO 27001:2022 certified provider, we combine Certified Scrum Trainer led instruction, official CSM aligned courseware, and flexible live virtual delivery. Whether you enrol as an individual or plan corporate training for your team, we focus on practical understanding, real-world Scrum facilitation, and a clear, supported path to passing the online exam.

    • Scrum Alliance aligned CSM course delivered by a Certified Scrum Trainer (CST)
    • Course materials mapped to the official Scrum Alliance CSM Learning Objectives
    • Experienced, accredited trainers with real agile delivery expertise
    • Flexible formats: live virtual instructor-led and corporate group training
    • Industry-driven case studies on facilitation, coaching and impediment removal
    • Guidance to complete the course and pass the online CSM exam on first attempt
    • Two-year Scrum Alliance membership included on course completion
    • Dedicated learner support before, during and after your training in Accra

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    Corporate Clients

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    Years of Training Excellence

    24/7

    Learner Support

    50+

    Industries Served

    ISO 9001:2015 Certified

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    ISO 27001:2022 Certified

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    Leaders in Training industry for 12+ years

    Leaders in Training industry for 12+ years

    Over 5000 five star reviews

    Over 5000 five star reviews

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    Certified ScrumMaster (CSM) Locations in the GhanaAll our classroom training is now available online at your convenience

    Certified ScrumMaster (CSM) in Ghana

    Movenpick Ambassador Hotel, Liberia Avenue, West Ridge, Accra, Korle-Klottey Municipal District, Greater Accra Region, Ghana

    Certified ScrumMaster (CSM) in Ghana

    Kempinski Hotel Gold Coast City, 66, Guinea Bissau Loop, Ridge, Ministerial Area, Accra, Korle-Klottey Municipal District, Greater Accra Region, Ghana

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    Corporate CSM Training for Teams in AccraFor Your Teams

    • Suitable for single squads, product groups and whole engineering functions
    • Customised schedules aligned with your team's delivery calendar
    • Flexible delivery through live virtual, onsite or blended formats
    • Certified Scrum Trainer led sessions with agile delivery expertise
    • Role-based, industry-relevant examples for fintech, banking and telecom teams
    • Dedicated coordination and learner support for group programmes
    • Scalable delivery for teams across Accra and other Ghana locations

    Trusted by Teams Across Sectors

    MTN GhanaEcobankHubtelAmaliTechZeepayStanbic Bank

    What Our Learners Say

    Confident in My First Scrum Master Role

    "The CSM course made the Scrum framework click for me. Practising the events and the servant-leader mindset gave me the confidence to run my first sprints, and I passed the online exam within a week of finishing."

    Kwame Mensah

    Scrum Master, Fintech

    0/0

    Formalised My Agile Knowledge

    "As a developer already working in Scrum, I wanted to formalise what I knew. The trainer explained the artefacts and the Definition of Done clearly, and the CSM credential has already helped me stand out for delivery roles in Accra."

    Ama Owusu

    Software Developer

    0/0

    A Clear Shift from Waterfall to Scrum

    "Coming from traditional project delivery, the course showed me how Scrum governance really differs. The retrospective techniques and facilitation practice were the most useful parts for my day-to-day work."

    Kofi Boateng

    Delivery Lead

    0/0

    A Shared Agile Language for Our Teams

    "We enrolled two product squads for corporate CSM training. The sessions gave everyone a shared Scrum vocabulary, and our sprints have become noticeably more predictable and transparent since."

    Nana Adjei

    L&D Manager, Banking Sector

    0/0

    Consistent Facilitation Across a Distributed Team

    "The corporate programme was tailored to our delivery calendar and delivered live virtual for a distributed team. Our facilitators now run events with far more consistency, which has improved flow across the department."

    Efua Sarpong

    Head of Delivery, Telecom

    0/0



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    Frequently Asked QuestionsHere's everything you may ask...

    The CSM is Scrum Alliance's entry-level Scrum Master credential. It validates your understanding of the Scrum framework, the Scrum Master role, and the values that make agile teams effective. It suits aspiring Scrum Masters, developers, testers, business analysts and project managers moving into agile delivery.

    General

    What is the CSM certification and who is it for?

    The CSM is Scrum Alliance's entry-level Scrum Master credential. It validates your understanding of the Scrum framework, the Scrum Master role, and the values that make agile teams effective. It suits aspiring Scrum Masters, developers, testers, business analysts and project managers moving into agile delivery.

    Is the CSM worth it for professionals in Accra?

    Yes. CSM is the most widely recognised Scrum Master credential worldwide, with over one million certificates issued, and it is valued by Accra's fintech, banking, telecom and IT services employers. Scrum Master pay in Accra averages around 156,000 cedis a year, with senior and coaching roles paying more.

    Which standard is the CSM course based on?

    The course is aligned to the Scrum Alliance CSM Learning Objectives and the current Scrum Guide by Schwaber and Sutherland, the November 2020 edition. It covers Scrum theory, the five Scrum values, the Scrum Team, the five events and the three artefacts.

    How long is the CSM certification valid?

    CSM is valid for two years. To renew, you earn 16 Scrum Education Units (SEUs) and pay the Scrum Alliance membership renewal fee within each two-year cycle. SEUs can be earned through courses, conferences, coaching and self-study.

    Who is the governing body for the CSM credential?

    Scrum Alliance is the governing body. It defines the CSM Learning Objectives, requires the course to be delivered by a Certified Scrum Trainer (CST), and issues the credential, digital badge and membership after you pass the online exam.

    Pricing

    What is included in the CSM course fee?

    The fee typically includes Scrum Alliance aligned courseware, Certified Scrum Trainer led sessions, industry case studies, exam preparation, and a two-year Scrum Alliance membership on completion. Request a quote for the current inclusions and pricing in Accra.

    How much does CSM training cost in Accra?

    CSM pricing varies by format and schedule, and the exam fee is usually included in the course fee paid to the training provider. Contact a learning advisor for current pricing and available batches in Accra; group rates are available on request.

    Is the exam fee included in the training price?

    For CSM, the online exam is typically included in the course fee, since the exam is unlocked through your Scrum Alliance account after you complete the approved course. Confirm the exact inclusions when you request a quote.

    Do you offer group or corporate discounts?

    Yes. We offer corporate group training with customised schedules and volume-based pricing for squads, product groups and engineering teams in Accra. Contact us for a tailored quote for your team.

    What payment options are available?

    We accept major cards and bank transfers, and offer instalment options on selected plans. Speak with a learning advisor to choose the option that suits you and to see upcoming batches.

    Exam

    What is the format of the CSM exam?

    The CSM exam is an online, open-book, multiple-choice test taken through the Scrum Alliance member portal after you complete the approved course. It is based on the Scrum Alliance CSM Learning Objectives and the current Scrum Guide.

    How many questions are on the CSM exam and how long is it?

    The exam has 50 multiple-choice questions and a time limit of 60 minutes. It is taken online without a proctor once your course is complete.

    What is the passing score for the CSM exam?

    The pass mark is 74 per cent, which means answering at least 37 of the 50 questions correctly. Focus on broad understanding across all six Learning Objective areas rather than a single topic.

    How many attempts do I get for the CSM exam?

    Candidates typically have three attempts to pass within 90 days of completing the course. If you do not pass at first, you can review the material and retake the exam within that window. Verify the current attempt policy at scrumalliance.org.

    Do I need to attend a course before taking the exam?

    Yes. Attendance at a Scrum Alliance approved CSM course delivered by a Certified Scrum Trainer is mandatory. The online exam cannot be accessed until you complete the course, and you then have 90 days to sit it.

    Course Content

    What will I learn in the CSM training?

    You will learn the Scrum framework end to end: Scrum theory and empiricism, the five Scrum values, the Scrum Team accountabilities, the five Scrum events, the three artefacts and their commitments, and the servant-leadership skills of the Scrum Master role.

    Do I need prior experience to take this course?

    No prior experience or formal education is required. The course suits those new to Scrum and those formalising existing agile knowledge. Beginners are supported with practical examples and facilitation practice throughout.

    Is the courseware aligned with the latest Scrum Guide?

    Yes. The courseware is mapped to the Scrum Alliance CSM Learning Objectives and the current Scrum Guide, the November 2020 edition, which introduced the Product Goal and framed the Sprint Goal and Definition of Done as commitments.

    What learning materials and practice are provided?

    You receive Scrum Alliance aligned course materials, industry-driven case studies on facilitation and impediment removal, and exam preparation aligned to the 50-question, 60-minute, open-book format.

    How long is the CSM course?

    The CSM course is a 16-hour programme, usually delivered as two full days or four half days, meeting the Scrum Alliance minimum contact-hour requirement. It is led by a Certified Scrum Trainer.

    Enrollment

    How do I enrol in the CSM course in Accra?

    You can enrol through the Invensis Learning website. Choose your preferred format, complete payment, and you will receive access to your schedule, courseware and joining details. Talk to a learning advisor to see upcoming batches.

    What training formats are available?

    We offer online (live virtual) instructor-led training and customised corporate group training, both delivered by a Certified Scrum Trainer. Choose the format that fits your schedule and team.

    How soon can I start and sit the exam?

    You can start at the next available batch, and after completing the course you have 90 days to take the online exam through your Scrum Alliance account. See upcoming schedules or ask an advisor about the earliest cohort in Accra.

    Can I reschedule my enrolment to another batch?

    Yes. You can reschedule or transfer to another batch subject to our published policy. Contact support to arrange a change to your enrolment.

    What is the refund or cancellation policy?

    Refunds and cancellations are handled per our published policy. Reach out to our team for the details that apply to your enrolment, and we will guide you through the options.