Course Overview

    Overview

    Course Highlights

    Eligibility Criteria

    Benefits

    Exam Format

    Certification Cost

    What Is the Business Analysis Foundation and Practitioner Certification?Your Route into Applied Business Analysis

    Business Analysis Certification Training in Israel prepares you to earn the EXIN BCS Business Analysis Foundation and Practitioner (BA F&P) credentials, two internationally recognised qualifications developed by EXIN in partnership with BCS, The Chartered Institute for IT. The combined programme takes you from core concepts to applied practice, aligned to the BCS Business Analysis Body of Knowledge. You learn to investigate business needs, elicit and model requirements, analyse processes, manage stakeholders and build a business case. The Foundation level tests knowledge across 14 topic areas, while the Practitioner level assesses how you apply business analysis techniques in realistic project scenarios through scenario-based questions. As high-tech, banking and fintech employers across Tel Aviv and beyond modernise their operations, certified business analysts are increasingly sought after. Both credentials are valid for life with no renewal required, giving you a lasting, portable asset. Begin your BA journey with Invensis Learning.

    Invensis Learning is an EXIN Accredited Training Provider in Israel, approved to deliver official Business Analysis training using EXIN-aligned courseware and the EXIN Business Analysis Certification Examination Content Outline(ECO).

    What Is the Business Analysis Foundation and Practitioner Certification?Your Route into Applied Business Analysis

    Certification Badge

    Invensis Learning is an EXIN Accredited Training Provider in Israel, approved to deliver official Business Analysis training using EXIN-aligned courseware and the EXIN Business Analysis Certification Examination Content Outline(ECO).

    Key Highlightsof the Business Analysis Foundation and Practitioner Training Course

    Business Analysis F&P Certification Eligibility in IsraelDo You Qualify for the Business Analysis F&P Exam?

    What You Gain from Dual BA CertificationSkills, Recognition and Career Lift

    Business Analysis F&P Exam Format in IsraelQuestions, Duration and Passing Criteria

    The Business Analysis Foundation and Practitioner (BA F&P) exams validate your ability to perform structured business analysis across the full BA lifecycle, from strategic context analysis through to requirements engineering, solution evaluation, and benefits realisation. The certification focuses on key areas such as the business analysis process model, strategic analysis (PESTLE, Porter's Five Forces, MOST, SWOT), stakeholder analysis and engagement (Power/Interest grid, CATWOE, RACI), modelling business systems and processes, requirements engineering (elicitation, analysis, validation, management), business case development and investment appraisal, gap analysis, and benefits planning and realisation. It is designed for professionals who want to demonstrate their expertise in translating business needs into deliverable solutions and supporting successful change in real-world organisational environments.

    Business Analysis F&P Certification Cost in Israel

    Note: Prices may vary depending on your location and delivery preferences. Reach out to our learning advisors for the exact pricing details.

    Business Analyst Careers in IsraelWhere the Dual Credential Leads

    Business analysis is a growing career track across Israel's technology economy, valued by high-tech, banking, fintech and defence employers that run constant change and delivery programmes. As the sector's workforce reaches record levels and fintech reform opens the market, employers increasingly separate credentialed analysts from the rest. Demand spans junior analyst through senior BA and product owner roles, and here is what the market is telling us right now.

    Market Forces Driving Business Analysis Demand in Israel

    Business analysis is where strategy meets delivery. Join professionals in Israel who turn unclear requirements into clear, valuable outcomes, and back it with two recognised credentials. Start your journey today.

    Your Israel Career Transformation

    Before and After Your BA Certification

    The Career Shift This Programme Delivers

    Israel's technology, banking and fintech market is expanding, and employers increasingly separate certified business analysts from the rest. Here is which side of that line you want to be on.

    Sources: SalaryExpert / ERI, Glassdoor, Levels.fyi (Israel) 2026.

    How to Get Business Analysis F&P Certified in IsraelStep-by-Step Certification Process

    The Business Analysis certification path in Israel is a streamlined two-exam track. Complete the 4-day Invensis Learning training, then sit both the Foundation and Practitioner exams (each 40 MCQ / 60 minutes / 65% pass / closed book). On passing both, you earn the Business Analysis Foundation and Practitioner credentials.

    Step 1: Qualification Assessment

    Measure your current skills and experience to determine your readiness for the business analysis foundation and practitioner course.

    Step 2: Enroll in the Learning Program

    Choose a learning format that aligns with your schedule and goals, including live online sessions, classroom delivery, self-paced learning, or a Business Analysis F&P bootcamp. Enrollment provides access to course materials, learning resources, and expert trainer support.

    Step 3: In-Depth Learning

    Gain immersive exposure to theories, methodologies, and real-world practices through our business analysis online course, ideal for learners in Israel seeking flexibility and depth.

    Step 4: Skill Refinement

    Hone your skills with practical tools like mock tests and simulation exercises, designed to reflect the rigor of the business analysis practitioner course and help you develop confidence.

    Step 5: Exam Readiness and Take the Exam

    Validate your exam preparedness with our business analysis online training. Sit the Foundation and Practitioner exams (40 MCQ / 60 minutes / 65% pass each).

    Step 6: Review Exam Outcomes

    Once you've completed the exams, thoroughly assess your performance metrics to evaluate your success and plan the next steps in your professional journey.

    Step 7: Pass and Get Certified

    After passing, you receive your PMP credential and digital badge, valid for three years. Maintain certification with 60 PDUs across the three-year cycle (35 in Education, 25 in Giving Back).

    Module 1: What is Business Analysis?

    • The Origins of Business Analysis
    • The Development of Business Analysis
    • The Scope of Business Analysis Work
    • Taking a Holistic Approach
    • The Role and Responsibilities of a Business Analyst

    Module 2: The Competencies of a Business Analyst

    • Personal qualities
    • Business knowledge
    • Professional techniques
    • The development of competencies

    Module 3: Strategy Analysis

    • The context for strategy
    • The definition of strategy (Johnson, Scholes, and Whittington 2008)
    • Strategy development
    • External environment analysis
    • Internal environment analysis
    • SWOT analysis
    • Executing strategy

    Module 4: The Business Analysis Process Model

    • An approach to problem-solving
    • Stages of the business analysis process model
    • Objectives of the process model stages
    • Procedure for each process model stage
    • Techniques used within each process model stage

    Module 5: Investigation Techniques

    • Interviews
    • Observation
    • Workshops
    • Scenarios
    • Prototyping
    • Quantitative approaches
    • Documenting the current situation

    Module 6: Stakeholder Analysis and Management

    • Stakeholder categories and identification
    • Analyzing stakeholders
    • Stakeholder management strategies
    • Managing stakeholders
    • Understanding stakeholder perspectives
    • Business activity models

    Module 7: Modeling Business Processes

    • Organizational context
    • An alternative view of an organization
    • The organizational view of business processes
    • Value propositions
    • Process models
    • Analyzing the as-is process model
    • Improving business processes (to-be business process)

    Module 8: Defining the solution

    • Gap analysis
    • Introduction to Business Architecture
    • Definition of Business Architecture
    • Business Architecture techniques

    Module 9: Making a Business and Financial Case

    • The business case in the project lifecycle
    • Identifying options
    • Assessing project feasibility
    • Structure of a business case
    • Investment appraisal

    Module 10: Establishing the Requirements

    • A Framework for Requirements Engineering
    • Actors in requirements engineering
    • Requirements elicitation
    • Requirements analysis
    • Requirements validation
    • Documenting and Managing Requirements
    • The requirements document
    • The requirements catalog
    • Managing requirements

    Module 11: Modeling Requirements

    • Modeling system functions
    • Modeling system data

    Module 12: Delivering the Requirements

    • Delivering the solution
    • Context
    • Lifecycles

    Module 13: Delivering the Business Solution

    • BA's role in the business change lifecycle
    • Design stage
    • Implementation stage
    • Realization stage

    Module 1: The Rationale for Business Analysis

    • Explain the role of the BA throughout the business change lifecycle
    • Understand the scope of the BA role within the context of the range of analysis activities: strategic analysis and definition, business analysis, and IT systems analysis
    • Identify three competency areas for a BA: personal qualities, business knowledge, and professional techniques

    Module 2: Understanding the Strategic Context

    • Apply the MOST technique to analyze the internal environment of an organization
    • Apply the resource audit technique to analyze the internal environment of an organization.
    • Apply the PESTLE technique to analyze the external environment of an organization
    • Apply Porter’s Five Forces technique to analyze the external environment of an organization
    • Explain the purpose of a SWOT analysis
    • Identify strengths, weaknesses, opportunities, and threats for a given scenario
    • Define and explain the relationship between Critical Success Factor, Key Performance Indicator, and Performance Targets.
    • Define the elements of the balanced business scorecard and describe how it may be used to identify Critical Success Factors and Key Performance Indicators

    Module 3: Understanding the Current Situation

    • Identify the generic stakeholder categories defined in the stakeholder wheel
    • Identify relevant investigation techniques for a given scenario
    • Explain the rationale for taking a holistic view when investigating a business situation
    • Interpret the business situation represented in rich pictures, mind maps, and fishbone diagrams

    Module 4: Stakeholder Analysis and Management

    • In a given scenario, describe stakeholders in terms of their power/influence and level of interest
    • Select an appropriate stakeholder management strategy based on the position on the Power/Interest Grid
    • Apply the CATWOE technique to explore stakeholder business perspectives.
    • Explain different stakeholder business perspectives based on elements of CATWOE to identify similarities and differences in their worldviews

    Module 5: Analyzing and Modeling Business Activities

    • Explain the rationale for building conceptual models of a business situation
    • Understand how to construct a conceptual business activity model based on a given scenario
    • Understand how the five types of high-level activity within a business activity model (and the dependencies between them) represent a stakeholder’s business perspective
    • Explain the role of the planning activities in determining performance targets for a business system represented in the business activity model
    • Explain the role of the enabling activities, in acquiring and replenishing resources for a business system represented in the business activity model
    • Explain the role of the activities in conducting the work of the transformation, as defined in the stakeholder’s CATWOE
    • Explain the role of monitoring and control activities, in regulating a business system represented in the business activity model
    • Explain the three types of business events
    • 5n a given business activity model, identify the business events that will be handled by particular business activity
    • Explain the rationale for the consensus business activity model

    Module 6: Identifying Potential Solutions

    • In a given business scenario, distinguish between the different categories of business rules
    • Describe the process for carrying out gap analysis by comparing the conceptual business activity model and existing business situation
    • Define the components of a new business model

    Module 7: Building the Business Case

    • Explain the rationale for the development of a business case.
    • Describe the contents of a business case
    • Interpret a scenario to identify tangible and intangible costs and benefits, risks, and impacts
    • Understand the rationale for the development of the financial case and the appraisal techniques
    • Explain where a business case sits within the business change lifecycle and the rationale for reviewing it at each stage

    Course Curriculumof the Business Analysis Foundation and Practitioner Certification Training

    The Business Analysis F&P curriculum follows the official EXIN BCS Business Analysis Body of Knowledge and covers strategy analysis, the BA process model, investigation techniques, stakeholder analysis, business process modelling, requirements engineering, and the business

    Business Analysis Foundation Course Overview

    Business Analysis Practitioner Course Overview

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    Skills You Will Build Across Both BA LevelsFrom Investigation to Business Case

    This programme builds the practical business analysis skills that employers expect, mapped to the 14 Foundation topic areas and the 7 applied Practitioner topics. By the end, you can investigate a business situation, define requirements and recommend a justified solution.

    Investigate Business Needs

    Apply interviews, workshops, observation and document analysis to uncover the real problem behind a change request before jumping to solutions.

    Elicit and Prioritise Requirements

    Gather, categorise and prioritise requirements using MoSCoW, and document them as clear user stories, specifications and acceptance criteria.

    Model Processes and Requirements

    Build BPMN process models, swimlane, use case and data models to represent current and future business operations for different audiences.

    Manage Stakeholders Effectively

    Use power and interest analysis and RACI to plan engagement, build consensus and handle conflict across complex stakeholder groups.

    Analyse Strategy and Build the Case

    Apply PESTLE, SWOT and gap analysis, then justify solutions with cost-benefit analysis and investment appraisal such as NPV and ROI.

    Apply Techniques in Real Scenarios

    Practise Practitioner-level, scenario-based questions that mirror how analysts weigh options and make decisions on live projects.

    Who Should TakeBusiness Analysis F&P Certification Training in Israel?

    Business Analysts

    Project Managers

    Product Owners

    Requirement Engineers

    Business Managers

    Team Members

    Business Change Managers

    Who Can Take This Certification Training

    Business Analysis Foundation and Practitioner Training Modesfor Professionals and Teams

    We offer flexible training formats designed to suit different learning preferences, schedules, and professional goals. Whether you prefer classroom learning, live online sessions, team-based learning, or personalized coaching, choose the option that best supports your Business Analysis Foundation & Practitioner learning journey.

    Business Analysis Live Virtual Training

    • Live online instructor-led sessions

    • Interactive discussions and virtual activities

    • Expert guidance from experienced trainers

    • Practice assessments and revision support

    • Dedicated Q&A sessions for concept clarification

    • Fixed schedules for accountability and momentum

    • Small batch sizes for personalized attention

    • Access from any location with internet connectivity

    ILS 3440

    Attend fully interactive online sessions from anywhere while benefiting from real-time instructor guidance and collaborative learning experiences. This Virtual Business Analysis F&P training option provides flexibility while maintaining direct engagement with experienced trainers.

    Official EXIN BCS-aligned Course Material

    Best For: Professionals seeking the flexibility of online learning without compromising on live instructor interaction.

    Business Analysis Classroom Training

    • Instructor-led classroom sessions

    • Interactive discussions and group activities

    • Real-world examples and practical exercises

    • Structured learning with fixed schedules

    • Opportunities for peer networking and collaboration

    • Practice assessments and knowledge checks

    • Dedicated Q&A and concept clarification

    • Immediate trainer feedback and support

    Learn through face-to-face sessions led by experienced instructors in a collaborative classroom environment. This Classroom Business Analysis F&P training format combines expert guidance, peer interaction, and practical exercises to create an engaging learning experience.

    Official EXIN BCS-aligned Course Material

    Best For: Learners who prefer in-person interaction, structured schedules, and collaborative learning experiences.

    Business Analysis Corporate Group Training

    • Customized training aligned to organizational goals

    • Flexible delivery: onsite, virtual, hybrid, or blended

    • Scheduling tailored to business availability

    • Role-based examples and industry-relevant discussions

    • Progress tracking and learner assessments where applicable

    • Dedicated coordination and administrative support

    • Consistent learning experiences across teams

    • Scalable delivery for local, regional, or global workforces

    Designed for organizations that want to strengthen business analysis capabilities, improve requirements management practices, and support workforce development through structured learning initiatives. This format is ideal for Business Analysis F&P training for companies in Israel seeking to build high-performing analysis teams.

    Official EXIN BCS-aligned Course Material

    Best For: Organizations looking to upskill employees, address capability gaps, and deliver consistent training across teams.

    Business Analysis Focused 1-to-1 Training

    • One-to-one instructor attention

    • Customized learning plans and objectives

    • Flexible scheduling based on availability

    • Personalized feedback and coaching

    • Additional focus on challenging topics

    • Targeted practice and revision support

    • Faster clarification of questions and concepts

    • Learning pace is adapted to individual needs

    Receive personalized instruction tailored to your goals, pace, and learning requirements through dedicated sessions with an expert trainer. This format provides Business Analysis F&P coaching for professionals seeking individualized support with certification preparation, business analysis techniques, and career development.

    Official EXIN BCS-aligned Course Material

    Best For: Professionals seeking personalized guidance, accelerated learning, or focused support to achieve specific outcomes.

    Business Analysis Live Virtual Training

    Business Analysis Live Virtual Training

    Live online instructor-led sessions

    Interactive discussions and virtual activities

    Expert guidance from experienced trainers

    Practice assessments and revision support

    Dedicated Q&A sessions for concept clarification

    Fixed schedules for accountability and momentum

    Small batch sizes for personalized attention

    Access from any location with internet connectivity

    Starts from

    ILS 3440

    Please Note: Attend fully interactive online sessions from anywhere while benefiting from real-time instructor guidance and collaborative learning experiences. This Virtual Business Analysis F&P training option provides flexibility while maintaining direct engagement with experienced trainers.

    Official EXIN BCS-aligned Course Material

    Best For: Professionals seeking the flexibility of online learning without compromising on live instructor interaction.

    Loading schedules…

    Why Choose Invensis Learning in IsraelYour Accredited Learning Partner

    As a trusted Business Analysis Foundation & Practitioner Certification Course training company in Israel, Invensis Learning delivers the EXIN BCS Business Analysis Foundation and Practitioner programme for professionals and organisations building requirements and analysis capability. As an EXIN Accredited Training Provider, we combine accredited trainers, aligned courseware, flexible delivery and structured exam preparation. Whether you enrol as an individual or plan corporate training for your team, you get a professional learning experience focused on practical understanding, real project application and readiness for both BA exams.

    • EXIN Accredited Training Provider with courseware aligned to the official examination specifications
    • Experienced, accredited trainers with real business analysis and project delivery experience
    • Flexible formats: live virtual (online), classroom and corporate group training
    • Structured preparation for both the Foundation and Practitioner exams
    • Industry-driven case studies and mock questions for realistic practice
    • Dedicated learner support before, during and after training
    • Scalable delivery for individuals and teams across Israel and worldwide
    • ISO 9001:2015 and ISO 27001:2022 certified training operations

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    Flexible Learning Modes

    98%

    First-Attempt Pass Rate

    5000+

    Accredited Trainers Globally

    4.7/5

    Rated by Learners Worldwide

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    Leaders in Training industry for 12+ years

    Leaders in Training industry for 12+ years

    Over 5000 five star reviews

    Over 5000 five star reviews

    Level AA conformance, W3C WCAG 2.2

    Level AA conformance, W3C WCAG 2.2

    Business Analysis Foundation and Practitioner Training Locations in IsraelInstructor-led in-person Classroom training is available for group batches. All other public cohorts are delivered as Instructor-led Live Virtual. See available cohorts

    Business Analysis Foundation and Practitioner Training Location in Israel

    Hilton Tel Aviv, 205, 1174, Tel-Aviv-Jaffa, the old north - the northern part, Tel-Aviv-Jaffa, Tel Aviv District, Tel Aviv District, 6340506, Israel

    Business Analysis Foundation and Practitioner Training Location in Israel

    David Intercontinental Hotel, 12, Yosef Levy, Tel Aviv-Yafo, Neve Tzedek, Tel Aviv-Yafo, Tel Aviv Subdistrict, Tel Aviv District, 6560475, Israel

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    Corporate Business Analysis TrainingUpskill BA Teams at Scale

    • Suitable for small, medium and large teams
    • Customised schedules aligned to team availability
    • Flexible delivery through onsite, live virtual or hybrid formats
    • Accredited trainers with relevant BA and industry expertise
    • Role-based, industry-relevant examples for better workplace application
    • Dedicated coordination and support for corporate programmes
    • Scalable delivery for teams across Israel and global locations

    Trusted by Teams Across Industries

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    What Our Learners Say

    Passed Both BA Exams with Confidence

    "The combined Foundation and Practitioner programme gave me the structure I was missing. The scenario practice for the Practitioner exam made the difference, and I passed both exams on my first sitting."

    Yael Cohen

    Business Analyst

    0/0

    Made My Move into a BA Role

    "I moved from a QA role into business analysis after this course. The modelling and requirements techniques are things I now use every week, and the trainer explained each topic with real project examples."

    Amir Levi

    Systems Analyst

    0/0

    Practical and Exam-Focused

    "Clear, well-paced sessions on stakeholder management and business cases. The mock questions matched the exam style closely and helped me manage my time on the day."

    Noa Shapira

    Product Owner

    0/0

    Standardised BA Practice Across Our Team

    "We trained a mixed team of analysts and product staff. The programme created a shared language for requirements and process modelling, and our project handovers are noticeably cleaner now."

    Tomer Katz

    L&D Manager, Fintech Sector

    0/0

    Strong Outcome for Our Change Function

    "The corporate delivery was flexible and well coordinated for our banking change team. Certifying our analysts against a recognised standard has already improved the quality of our requirements work."

    Michal Bar-On

    Head of Business Analysis, Banking Sector

    0/0



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    Business Analysis Foundation and Practitioner

    Frequently Asked QuestionsHere's everything you may ask...

    It is a combined qualification made up of the EXIN BCS Foundation Certificate in Business Analysis and the EXIN BCS Practitioner Certificate in Business Analysis Practice. Developed by EXIN in partnership with BCS, The Chartered Institute for IT, it validates both knowledge of BA concepts and the ability to apply them in real project scenarios.

    General

    What is the Business Analysis Foundation and Practitioner certification?

    It is a combined qualification made up of the EXIN BCS Foundation Certificate in Business Analysis and the EXIN BCS Practitioner Certificate in Business Analysis Practice. Developed by EXIN in partnership with BCS, The Chartered Institute for IT, it validates both knowledge of BA concepts and the ability to apply them in real project scenarios.

    Who should take this course in Israel?

    It suits people new to business analysis, IT professionals such as testers or developers moving into a BA role, and practising analysts who want a recognised credential. It is a strong fit for professionals in Israel's high-tech, banking, fintech and consulting sectors.

    Is the certification recognised in Israel?

    Yes. EXIN operates in over 165 countries and BCS is the UK's chartered professional body for IT, so the combined credential is recognised by employers across Israel, Europe, the UK and the Middle East. It is valued wherever structured business analysis is practised.

    What are the prerequisites for the course?

    The Foundation level has no formal prerequisites and is open to all. The Practitioner level recommends the Foundation certificate first, which is why the combined programme covers them in sequence.

    How long are the certifications valid?

    Both the Foundation and Practitioner certifications are valid for life. Neither expires, and there is no renewal, re-examination or continuing-education requirement.

    Pricing

    How much does the training cost in Israel?

    Pricing for the combined training and dual-exam package varies by format and schedule, so it is available on request. Contact a learning advisor for a current quote tailored to live virtual, classroom or corporate delivery.

    What is included in the course fee?

    The fee typically includes EXIN BCS aligned courseware, industry case studies, mock questions for both levels, and dedicated learner support. Confirm the exact inclusions, including exam vouchers, when you request your quote.

    Are the exam fees included in the price?

    Exam vouchers are often bundled into the combined programme, but this can vary by package. Ask your advisor to confirm whether both the Foundation and Practitioner exam fees are included in your quote.

    Do you offer corporate or group discounts?

    Yes. We offer corporate group training with customised schedules and volume-based pricing for analysts, product teams and change functions. Ask about corporate or group pricing for a tailored quote.

    What payment options are available?

    We accept major credit and debit cards and bank transfers, with instalment options on selected plans. Speak with a learning advisor to choose the option that suits you.

    Exam

    What is the format of the two BA exams?

    Both are closed-book, multiple-choice exams. The Foundation exam uses single-answer questions across 14 topic areas, while the Practitioner exam uses scenario-based questions across 7 topic areas that test how you apply techniques.

    How many questions are there and how long is each exam?

    Each exam has 40 questions and lasts 60 minutes. You sit two separate exams, one for Foundation and one for Practitioner, and must pass both to hold both credentials.

    What is the passing score?

    The passing score is 65% for each exam, which is 26 out of 40 questions correct. The same threshold applies to both the Foundation and Practitioner levels.

    Where can I take the exams?

    You can take both exams online through EXIN's proctored exam system or at an accredited testing location. They are usually arranged through the training provider as part of the combined programme.

    What happens if I do not pass on the first attempt?

    You can re-sit the exam under EXIN's re-examination policy. Our preparation, mock questions and trainer guidance are designed to help you pass both exams on your first attempt. Confirm current re-sit terms with your advisor.

    Course Content

    What topics does the training cover?

    It covers investigation techniques, requirements engineering, process and data modelling, stakeholder management, strategy analysis and business case development. Foundation spans 14 topic areas and Practitioner covers 7 applied topics.

    What is the difference between Foundation and Practitioner?

    Foundation tests knowledge and comprehension of BA concepts using straightforward questions. Practitioner tests application and analysis through scenario-based questions that present realistic project situations, so it builds directly on Foundation.

    Which standard is the course based on?

    The programme is aligned to the BCS Business Analysis Body of Knowledge and the official EXIN BCS Foundation and Practitioner examination specifications, so your preparation matches what the exams assess.

    What materials are provided?

    You receive EXIN BCS aligned courseware, industry-driven case studies, and mock questions for both the Foundation and Practitioner exams to support revision and practice.

    Do I need prior experience to follow the course?

    No prior business analysis experience is required. The Foundation content starts from core concepts, and the trainer builds up to the applied Practitioner techniques with real examples, so beginners can follow comfortably.

    Enrollment

    How do I enrol in the course?

    You can enrol through the Invensis Learning website. Choose your preferred format, complete payment, and you will receive access to schedules, courseware and learning resources. Talk to an advisor if you need help choosing a batch.

    What training formats are available?

    We offer live virtual (online) instructor-led training, classroom training and customised corporate group training, so you can choose the format that fits your schedule and learning style.

    How soon can I start?

    New batches run regularly for the combined programme. View upcoming schedules or speak with a learning advisor to find the next available live virtual or classroom cohort in your time zone.

    Can I reschedule or transfer my batch?

    Yes. Flexi options let you reschedule or transfer to another batch where available. Contact support to arrange this before your session begins.

    What is the refund or cancellation policy?

    Refunds and cancellations are handled per our published policy, and selected plans include a money-back option. Reach out to our team for the details that apply to your enrolment.