Course Overview

    Overview

    Course Highlights

    Eligibility Criteria

    Benefits

    Exam Format

    Certification Cost

    What Is the SIAM Professional Certification?Your Route into Advanced Service Integration

    The EXIN SIAM Professional (SIAM-P) is the advanced-level certification in the EXIN SIAM scheme, validating your ability to apply Service Integration and Management in complex multi-supplier environments. For experienced ITSM professionals in Malta, it proves you can govern many providers as one coherent service. The programme prepares you for EXIN's scenario-based exam, built on the EXIN SIAM Professional Examination Specification and aligned to the SIAM Body of Knowledge (SIAM BoK) published by Scopism. Across 16 hours of instructor-led learning you cover five topic areas: Discovery and Strategy, Plan and Build, Implement, Run and Improve, and SIAM Practices Across the Stages. Delivered live virtual or in the classroom, it suits service managers, integration leads, vendor managers and consultants across Malta's iGaming, fintech and public sector. You gain the judgement to pass the 40-question exam and lead service integration with confidence.

    Invensis Learning is an EXIN Accredited Training Provider in Malta, approved to deliver official SIAM Professional training using EXIN-aligned courseware and the EXIN SIAM Professional Certification Examination Content Outline(ECO).

    What Is the SIAM Professional Certification?Your Route into Advanced Service Integration

    Certification Badge

    Invensis Learning is an EXIN Accredited Training Provider in Malta, approved to deliver official SIAM Professional training using EXIN-aligned courseware and the EXIN SIAM Professional Certification Examination Content Outline(ECO).

    Key Highlightsof the SIAM Professional Training Course

    SIAM Professional Certification Eligibility in MaltaDo You Qualify for the SIAM Professional Exam?

    The Benefits of Getting SIAM CertifiedFor Individuals and Organisations

    SIAM Professional Exam Format in MaltaWhat to expect on exam day

    The SIAM Professional exam validates your ability to design, build, and operate a Service Integration and Management capability across complex multi-supplier ecosystems. The exam focuses on the four-stage SIAM roadmap (Discovery and Strategy, Plan and Build, Implement, Run and Improve), service-integrator structures, governance design, transition management, and operating the SIAM ecosystem. Through a combination of multiple-choice and scenario-based questions, candidates are tested on their ability to apply SIAM principles in real-world multi-supplier service environments.

    SIAM Professional Certification Cost in Malta

    Note: Prices may vary depending on your location and delivery preferences. Reach out to our learning advisors for the exact pricing details.

    Service Integration Careers in MaltaRoles, Demand and Pay

    SIAM skills have become a strong marker of service integration capability across Malta, valued by iGaming operators, fintech firms, banks, telecoms and the public sector that run large multi-supplier IT ecosystems. As organisations consolidate vendors and mature their service governance, credentialed integration leaders are increasingly sought after. Demand sits from Service Delivery Manager through to Head of IT Operations and IT Director, and here is what the Malta market is telling us right now.

    Malta's Multi-Supplier Challenges That Make SIAM Essential

    SIAM Professional is more than a certificate. It equips you to govern multiple suppliers and lead service integration where Malta's employers need it most. Start your journey today.

    Your Malta Career Transformation

    From Service Manager to Service Integrator

    A Clear Step up in Malta

    Malta's IT market is expanding with iGaming, fintech and public sector digital transformation, and employers increasingly separate certified service integration leaders from the rest. Here is which side of that line you want to be on.

    Sources: SalaryExpert, PayScale, Glassdoor (Malta) 2026.

    How to Get SIAM Professional Certified in MaltaStep-by-Step Certification Process

    The SIAM Professional certification path in Malta requires SIAM Foundation as a prerequisite. Once you hold Foundation, complete the 2-day EXIN-accredited training and take the 40-question / 90-minute open-book exam to earn a lifetime-valid credential.

    Step 1: Confirm SIAM Foundation Eligibility

    Confirm you hold a valid EXIN SIAM Foundation credential. SIAM Professional builds directly on Foundation and requires it as a hard prerequisite.

    Step 2: Enrol in the 2-Day SIAM Professional Training

    Choose your preferred Invensis Learning SIAM Professional cohort (2-Day Live Online Bootcamp, E-Learning, or Corporate Group Training). The course goes deep on the implementation roadmap, operating-model design, and complementary practices integration.

    Step 3: Create or Sign In to Your EXIN Account

    Sign in to your EXIN account at exin.com. Your account stores your exam voucher, schedule, results, and digital badge.

    Step 4: Complete the Course and Practice Mocks

    Attend the full 2-day training and complete the scenario exercises, chapter quizzes, and at least one full-length mock exam.

    Step 5: Schedule the SIAM Professional Exam

    Book your exam through EXIN: 40 multiple-choice questions, 90 minutes, 65% pass mark, open book to the SIAM Professional BoK. Online proctored or test centre.

    Step 6: Take the Exam and Activate Your Credential

    Sit the open-book exam. EXIN issues your SIAM Professional digital badge and certificate on passing. Lifetime valid , no renewal required.

    Module 1: SIAM Professional - Beyond Foundation

    • Recap of SIAM Foundation core concepts
    • What SIAM Professional adds to Foundation
    • Positioning SIAM in the broader service-management landscape
    • When to use which SIAM structure in practice

    Module 2: SIAM Implementation Roadmap (Deep Dive)

    • Discovery and Strategy: ecosystem analysis and target operating model
    • Plan and Build: detailed design, tooling, supplier onboarding
    • Implement: cutover, transition, and ramp-up
    • Run and Improve: steady-state operations and continual improvement

    Module 3: Designing the SIAM Operating Model

    • Operating-model design principles for SIAM
    • Roles, RACI, and decision-making models
    • Service portfolio and end-to-end service ownership
    • Boundary management and interface contracts

    Module 4: Tools, Information, and Data in SIAM

    • Integrated toolchain across the ecosystem
    • Information and data architecture for SIAM
    • ITSM platform considerations and vendor data exchange
    • Reporting hierarchies and aggregated dashboards

    Module 5: Integrating Complementary Practices

    • ITIL practices within SIAM
    • Lean and Lean IT in a SIAM context
    • Agile and DevOps integration with SIAM service delivery
    • COBIT governance overlay for SIAM

    Module 6: Measurement, Reporting, and Continual Improvement

    • Performance, quality, and value measurement across the ecosystem
    • SLA, OLA, and underpinning contract management
    • Continual improvement and maturity models
    • SIAM Professional exam preparation and final-week revision plan

    Course Curriculumof the SIAM Professional Certification Training

    The SIAM Professional curriculum follows the official SIAM Professional BoK (Scopism) and covers all tested domains across the syllabus.

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    The Advanced SIAM Skills You Will BuildAcross the Full SIAM Roadmap

    In this SIAM Professional training you learn to apply Service Integration and Management across the full roadmap, from discovery and strategy through to run and improve. By the end you can govern multiple suppliers, design integration governance and answer EXIN's scenario-based questions with confidence.

    Assess Readiness and Set SIAM Strategy

    Evaluate multi-supplier maturity, build the SIAM business case and select the right service integrator model, whether internal, external, hybrid or lead supplier, for a given organisation.

    Design Governance and Process Integration

    Design governance boards, cross-provider process flows, SLA hierarchies and tooling architecture that ready an organisation for a live SIAM operating model.

    Lead Transition and Provider Onboarding

    Manage go-live, onboard and offboard providers, mobilise the service integrator function and protect service continuity while managing implementation risk and cultural change.

    Govern and Improve Live Services

    Run strategic and operational governance boards, manage end-to-end performance and SLA breaches, and drive continual improvement across provider boundaries.

    Apply Cross-Cutting SIAM Practices

    Facilitate collaboration forums, coordinate cross-provider incident and problem management, and manage tooling, data quality and shared accountability across the ecosystem.

    Integrate Frameworks and Master the Exam

    Apply ITIL 4, Agile, COBIT and ISO/IEC 20000 within SIAM, and practise the scenario-based judgement EXIN's 40-question Professional exam demands.

    Who Should TakeSIAM Professional Certification Training in Malta?

    Senior Service Integration Lead

    Service Integration Architect

    SIAM Programme Manager

    Service Portfolio Manager

    Vendor Management Lead

    Service Management Consultant

    Transformation Lead (Multi-supplier)

    PMO Lead (SIAM Programmes)

    Who Can Take This Certification Training

    SIAM Professional Training Optionsfor Professionals and Teams

    We offer flexible training formats designed to suit different learning preferences, schedules, and professional goals. Whether you prefer collaborative classroom learning, live online sessions, team-based training, or personalized guidance, choose the option that best supports your service integration and management learning journey.

    SIAM Professional Live Virtual Training

    • Live online instructor-led sessions

    • Interactive discussions and virtual activities

    • Expert guidance from experienced trainers

    • Practice assessments and revision support

    • Dedicated Q&A sessions for concept clarification

    • Fixed schedules for accountability and momentum

    • Small batch sizes for personalized attention

    • Access from any location with internet connectivity

    EUR 1400

    Attend fully interactive online sessions from anywhere while benefiting from real-time instructor guidance and collaborative learning experiences. This Virtual SIAM Professional training option enables professionals to participate from any location.

    Official EXIN-aligned Course Material

    Best For: Professionals seeking the flexibility of online learning without compromising on live instructor interaction.

    SIAM Professional Classroom Training

    • Instructor-led classroom sessions

    • Interactive discussions and group activities

    • Real-world examples and practical exercises

    • Structured learning with fixed schedules

    • Opportunities for peer networking and collaboration

    • Practice assessments and knowledge checks

    • Dedicated Q&A and concept clarification

    • Immediate trainer feedback and support

    Learn through face-to-face sessions led by experienced instructors in a collaborative classroom environment. This Classroom SIAM Professional training format combines expert guidance, peer interaction, and hands-on activities to create an engaging learning experience.

    Official EXIN-aligned Course Material

    Best For: Learners who prefer in-person interaction, structured schedules, and collaborative learning experiences.

    SIAM Professional Corporate Group Training

    • Customized training aligned to organizational goals

    • Flexible delivery: onsite, virtual, hybrid, or blended

    • Scheduling tailored to business availability

    • Role-based examples and industry-relevant discussions

    • Progress tracking and learner assessments where applicable

    • Dedicated coordination and administrative support

    • Consistent learning experiences across teams

    • Scalable delivery for local, regional, or global workforces

    Designed for organizations that want to strengthen service integration capabilities, improve multi-provider governance, and standardize service management practices across teams. This format is ideal for SIAM Professional training for companies in Malta seeking to build scalable service integration capabilities.

    Official EXIN-aligned Course Material

    Best For: Organizations looking to upskill employees, address capability gaps, and deliver consistent training across teams.

    SIAM Professional Focused 1-to-1 Training

    • One-to-one instructor attention

    • Customized learning plans and objectives

    • Flexible scheduling based on availability

    • Personalized feedback and coaching

    • Additional focus on challenging topics

    • Targeted practice and revision support

    • Faster clarification of questions and concepts

    • Learning pace is adapted to individual needs

    Receive personalized instruction tailored to your goals, pace, and learning requirements through dedicated sessions with an expert trainer. This format provides SIAM Professional coaching for professionals seeking individualized support and focused guidance on service integration models, governance frameworks, and implementation practices.

    Official EXIN-aligned Course Material

    Best For: Professionals seeking personalized guidance, accelerated learning, or focused support to achieve specific outcomes.

    SIAM Professional Live Virtual Training

    SIAM Professional Live Virtual Training

    Live online instructor-led sessions

    Interactive discussions and virtual activities

    Expert guidance from experienced trainers

    Practice assessments and revision support

    Dedicated Q&A sessions for concept clarification

    Fixed schedules for accountability and momentum

    Small batch sizes for personalized attention

    Access from any location with internet connectivity

    Starts from

    EUR 1400

    Please Note: Attend fully interactive online sessions from anywhere while benefiting from real-time instructor guidance and collaborative learning experiences. This Virtual SIAM Professional training option enables professionals to participate from any location.

    Official EXIN-aligned Course Material

    Best For: Professionals seeking the flexibility of online learning without compromising on live instructor interaction.

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    Why Choose Invensis LearningFor Your SIAM Professional Certification Training in Malta?

    Invensis Learning delivers structured SIAM Professional training for experienced ITSM professionals and organisations building service integration capability. As an accredited partner working with leading certification bodies including EXIN, we combine experienced trainers, flexible delivery formats and organised courseware. As a trusted SIAM Professional training company in Malta, we make sure that whether you enrol as an individual or plan corporate training for your team, you get a professional experience built around practical understanding, real-world application and exam readiness.

    • Accredited training partner working with globally recognised bodies including EXIN
    • Experienced trainers with real multi-supplier and ITSM delivery expertise
    • Live online and classroom formats that fit working professionals in Malta
    • Scenario-based exam preparation aligned to the EXIN SIAM Professional specification
    • Structured courseware, practice scenarios and knowledge checks
    • Dedicated learner support before, during and after training
    • Customised corporate delivery for teams across Malta and beyond
    • ISO 9001:2015 and ISO 27001:2022 certified training operations

    1-to-1

    Doubt-Clearing Sessions

    60+

    Global Course Portfolio

    100+

    Countries Served

    ISO 9001

    Quality Management

    ISO 9001:2015 Certified

    ISO 9001:2015 Certified

    ISO 27001:2022 Certified

    ISO 27001:2022 Certified

    Secure SSL Encryption

    Secure SSL Encryption

    Leaders in Training industry for 12+ years

    Leaders in Training industry for 12+ years

    Over 5000 five star reviews

    Over 5000 five star reviews

    Level AA conformance, W3C WCAG 2.2

    Level AA conformance, W3C WCAG 2.2

    SIAM Professional Training Locations in MaltaInstructor-led in-person Classroom training is available for group batches. All other public cohorts are delivered as Instructor-led Live Virtual. See available cohorts.

    SIAM Professional Training Location in Malta

    Hilton Malta, Portomaso Avenue, St. Julian's, Eastern Region, STJ 4012, Malta

    SIAM Professional Training Location in Malta

    InterContinental, St. George Street, St. Julian's, Eastern Region, STJ 3310, Malta

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    Corporate SIAM Professional TrainingFor Your Malta Teams

    • Suitable for small, medium and large service integration teams
    • Customised schedules built around your team's availability
    • Delivery through onsite, live virtual or hybrid formats across Malta
    • Trainers with real multi-supplier governance and ITSM experience
    • Role-based scenarios drawn from iGaming, fintech and public sector
    • Dedicated coordination and learner support for group programmes
    • Scalable delivery for teams across Malta and global locations

    Trusted by Leading Organisations

    BetssonEvolutionGO PlcBank Of VallettaMITAMelita

    What Our Learners Say

    Ready for the Scenario-Based Exam

    "The scenario-based practice was exactly what I needed. Working through real multi-supplier situations taught me to choose the best course of action, and I walked into the EXIN exam feeling genuinely prepared."

    Andrea Camilleri

    IT Service Delivery Manager

    0/0

    Governance I Use Every Week

    "I manage several vendors and always struggled to make them work as one service. This training gave me practical governance and tooling techniques I now use every week to keep our services stable."

    Daniel Vella

    IT Operations Lead

    0/0

    Advanced Content, Practical Delivery

    "The trainer connected SIAM to ITIL 4 and ISO/IEC 20000 clearly, which helped me advise clients with confidence. The run-and-improve content was especially strong and immediately useful in my consulting work."

    Maria Grech

    Service Management Consultant

    0/0

    Stronger Integration Across Our Vendors

    "We trained our service integration team ahead of a major vendor consolidation. The shared language and governance model they gained cut cross-supplier finger-pointing and improved our incident resolution noticeably."

    Stephen Farrugia

    Head of IT, iGaming Operator

    0/0

    Tailored Corporate Training That Delivered

    "Invensis delivered a tailored corporate programme that fit our team's schedule perfectly. The scenarios were relevant to our multi-supplier estate, and coordination throughout was professional and responsive."

    Claire Attard

    L&D Manager, Financial Services

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    SIAM Professional

    Frequently Asked QuestionsHere's everything you may ask...

    The EXIN SIAM Professional is the advanced-level credential in the EXIN SIAM scheme. It validates your ability to apply Service Integration and Management (SIAM) in complex multi-supplier environments, using a scenario-based exam for experienced ITSM professionals in Malta and worldwide.

    General

    What is the EXIN SIAM Professional certification?

    The EXIN SIAM Professional is the advanced-level credential in the EXIN SIAM scheme. It validates your ability to apply Service Integration and Management (SIAM) in complex multi-supplier environments, using a scenario-based exam for experienced ITSM professionals in Malta and worldwide.

    Who should take SIAM Professional training in Malta?

    It is designed for experienced IT service management professionals: service managers, service integration leads, IT operations and vendor managers, and consultants who implement, manage or improve SIAM. The scenario format best suits those with practical multi-supplier experience.

    Is SIAM Professional worth it for professionals in Malta?

    Yes. As Malta's iGaming, fintech and public sector run large multi-vendor IT estates, certified integration leaders are in demand for senior roles from Service Integration Manager to Head of IT Operations. The credential is recognised globally and does not expire.

    Do I need SIAM Foundation before the Professional level?

    EXIN SIAM Foundation is the recommended prerequisite. There is no formal education or work-experience requirement, but the credential assumes Foundation-level knowledge and suits candidates with practical ITSM or multi-supplier experience.

    How long is the certification valid?

    SIAM Professional certification is for lifetime. The credential does not expire, and there is no renewal, re-examination or continuing education requirement once you pass.

    Is EXIN SIAM Professional recognised internationally?

    Yes. EXIN is an internationally recognised examination body operating in over 165 countries, with particular strength in Europe. The Professional credential is valued by employers globally as the advanced SIAM certification for multi-supplier management.

    Pricing

    How much does SIAM Professional training cost in Malta?

    Training fees vary by format and schedule, so the current price is available on request. The EXIN exam is billed separately and its cost varies by region and purchasing channel. Request a quote or speak with a learning advisor for exact figures.

    What is included in the course fee?

    The fee typically includes instructor-led training across all five topic areas, structured courseware, scenario-based practice, knowledge checks and learner support. Confirm exam voucher inclusion when you enrol, as this can be bundled or purchased through EXIN.

    Is the EXIN exam fee included in the price?

    Exam pricing varies by region and channel and may be bundled with training or purchased directly from EXIN. We will confirm what is included for your chosen format. Verify current exam pricing with EXIN before booking.

    Do you offer corporate or group discounts?

    Yes. We offer corporate group training with customised schedules and volume-based pricing for IT operations, service management and vendor management teams. Ask about corporate or group pricing for a tailored quote.

    What payment options are available?

    We accept major credit and debit cards and bank transfers, and offer instalment options on selected plans. Speak with a learning advisor to choose the option that suits you.

    Exam

    What is the format of the SIAM Professional exam?

    It is a closed-book, scenario-based multiple-choice exam. Each question presents a complex multi-supplier scenario and asks you to select the best course of action, testing application and analysis rather than recall.

    How many questions are there and how long is the exam?

    The exam has 40 scenario-based questions and a duration of 90 minutes (1.5 hours). It is delivered online with EXIN proctoring or at an accredited test location.

    What is the passing score?

    The passing score is 65%, meaning you must answer at least 26 of the 40 questions correctly to pass.

    What topics does the exam cover?

    The exam covers five topic areas per the EXIN SIAM Professional Examination Specification: Discovery and Strategy, Plan and Build, Implement, Run and Improve, and SIAM Practices Across the Stages, each carrying about 20%. It is aligned to the SIAM Body of Knowledge published by Scopism.

    How is Professional different from Foundation?

    Professional uses a scenario-based format requiring judgement and decision-making at application and analysis level, and runs for 90 minutes. Foundation uses straightforward single-answer questions at knowledge level and runs for 60 minutes.

    Course Content

    What will I learn in the training?

    You learn to apply SIAM across the full roadmap: assessing readiness and strategy, designing governance and processes, leading transition and onboarding, governing and improving live services, and applying cross-cutting practices with ITIL 4, COBIT and ISO/IEC 20000.

    Is the courseware aligned to the latest SIAM standard?

    Yes. The courseware is aligned to the EXIN SIAM Professional Examination Specification and the current SIAM Body of Knowledge (SIAM BoK) published by Scopism, so you study the material the exam is built on.

    Are practice scenarios included?

    Yes. The programme includes scenario-based exercises and knowledge checks that mirror the exam, so you practise selecting the best course of action in complex multi-supplier situations before exam day.

    Do I need prior experience to follow the content?

    SIAM Foundation is the recommended starting point, and an ITIL or ITSM background helps. Familiarity with incident, problem, change and service level management makes the advanced scenarios easier to interpret.

    How long is the training programme?

    The programme runs for 16 hours, typically delivered over two full days or across extended half-day sessions. It serves as advanced knowledge consolidation and exam preparation.

    Enrollment

    How do I enrol in SIAM Professional training in Malta?

    You can enrol through the Invensis Learning website. Choose your preferred format, complete payment, and you will receive access to schedules, courseware and learning resources. See upcoming batches or talk to a learning advisor to get started.

    What training formats are available?

    We offer online (live virtual) instructor-led training, classroom sessions, self-paced e-learning and customised corporate group training, so you can choose the format that fits your schedule and learning style.

    Can a newcomer to SIAM take this course?

    This is an advanced credential, so we recommend completing SIAM Foundation first. If you are new to SIAM, a learning advisor can guide you on the right starting point before the Professional level.

    Can I reschedule or transfer my batch?

    Yes. Flexi options let you reschedule or transfer to another batch where available. Contact support to arrange this before your session begins.

    What is the refund or cancellation policy?

    Refunds and cancellations are handled per our published policy, and selected plans include a money-back option. Reach out to our team for the details that apply to your enrolment.