Course Overview

    Overview

    Course Highlights

    Eligibility Criteria

    Benefits

    Exam Format

    Certification Cost

    What Is the Certified ScrumMaster Certification?A Foundational Scrum Alliance Credential

    The Certified ScrumMaster (CSM) certification is Scrum Alliance's foundational credential for professionals who want to lead and support Scrum teams. It validates your understanding of the Scrum framework, the Scrum Master role and the five Scrum values that make agile teams effective. The programme is aligned to the Scrum Alliance CSM Learning Objectives and the current Scrum Guide, the November 2020 edition by Ken Schwaber and Jeff Sutherland, and prepares you to facilitate Scrum events, remove impediments and coach through servant leadership. For professionals in Johor Bahru, the timing is strong. As the Johor-Singapore Special Economic Zone draws data centre, digital and financial-services investment into the state, employers increasingly want certified Scrum Masters who can turn agile intent into reliable delivery. The two-day course is delivered by a Scrum Alliance Certified Scrum Trainer, and course completion unlocks the online CSM exam through your Scrum Alliance member account. Whether you are stepping into the Scrum Master role, moving across from traditional project management, or formalising Scrum knowledge you already use at work, the CSM gives you a globally recognised credential. Start your Scrum journey with Invensis Learning.

    Invensis Learning is aligned with Scrum Alliance to provide CSM certification in Johor Bahru. The training is delivered by Certified Scrum Trainers (CST) using official Scrum Alliance courseware and the CSM Learning Objectives.

    What Is the Certified ScrumMaster Certification?A Foundational Scrum Alliance Credential

    Certification Badge

    Invensis Learning is aligned with Scrum Alliance to provide CSM certification in Johor Bahru. The training is delivered by Certified Scrum Trainers (CST) using official Scrum Alliance courseware and the CSM Learning Objectives.

    Key Highlightsof the CSM Certification Training Course

    CSM Certification Eligibility in Johor BahruDo You Qualify for the CSM Exam?

    Why the CSM Credential Pays OffSkills, Recognition and Career Growth

    CSM Exam Format in Johor BahruWhat to expect on exam day

    The Certified ScrumMaster (CSM) assessment validates your understanding of the Scrum framework and your readiness to serve as a Scrum Master on delivery teams. The assessment focuses on the Scrum Guide foundations, the three roles (Product Owner, Scrum Master, Developers), the five events, the three artifacts, and the values and theory underpinning empirical process control. Through a combination of multiple-choice questions, candidates are tested on their ability to apply Scrum principles in real-world team environments.

    CSM Certification Cost in Johor Bahru

    Note: Prices may vary depending on your location and delivery preferences. Reach out to our learning advisors for the exact pricing details.

    Your CSM Career Path in Johor BahruRoles, Demand and Earning Power

    The CSM has become the baseline credential for Scrum Masters across Malaysia, valued by technology, data centre, banking and shared-services employers building agile teams. As the Johor-Singapore Special Economic Zone draws digital investment into Johor Bahru, demand for professionals who can facilitate Scrum and lead delivery is climbing. Roles range from Scrum Master to Agile Coach and Agile Delivery Lead, and here is what the market is showing right now.

    Why Johor Bahru Teams Need Certified Scrum Masters

    The CSM is more than a certificate. It is your entry into agile leadership. Join professionals across Johor Bahru building Scrum capability that employers want. Start today.

    Your Johor Bahru Career Transformation

    Where You Stand Today,

    And Where the CSM Credential Takes You

    Johor Bahru's digital and technology market is expanding with data centre investment and JS-SEZ momentum, and employers increasingly separate certified Scrum Masters from the rest. Here is which side of that line you want to be on.

    Sources: SalaryExpert, PayScale, Glassdoor (Malaysia) 2026.

    How to Get CSM Certified in Johor BahruStep-by-Step Certification Process

    The path to online CSM certification in Johor Bahru is straightforward. Complete the 2-day Certified Scrum Trainer® (CST®)-led course, take the Scrum Alliance assessment online, and activate your credential through your Scrum Alliance account. Most learners complete the process within a few days of finishing the course.

    Step 1: Enrol in the 2-Day CSM Course

    Choose your preferred Invensis Learning CSM cohort (2-Day Live Online Bootcamp or Corporate Group Training). All cohorts are led by a Scrum Alliance Certified Scrum Trainer® (CST) using official courseware and the latest Scrum Guide.

    Step 2: Attend and Participate in the Full Course

    Attend both days and take part in the workshops, exercises, and discussions. Active participation in the full 16-hour course is required by Scrum Alliance to become eligible for the CSM test.

    Step 3: Receive Your Scrum Alliance Test Invitation

    After the course, your CST submits your participation to Scrum Alliance, which emails you an invitation to take the online CSM test through your Scrum Alliance account.

    Step 4: Take the CSM Test

    Complete the CSM test online: 50 multiple-choice questions in 60 minutes, with a 74% pass mark (37 of 50). You receive two free attempts within 90 days of completing the course.

    Step 5: Accept the License Agreement and Earn CSM

    On passing, accept the Scrum Alliance License Agreement in your account to activate your Certified ScrumMaster® credential, digital badge, and 2-year Scrum Alliance membership.

    Step 6: Maintain Your Credential

    CSM is valid for 2 years. Renew by earning 20 Scrum Education Units (SEUs) and paying the Scrum Alliance renewal fee before your credential expires.

    Module 1: Agile and Scrum Overview

    • Agile Manifesto
    • 12 Principles
    • 4 values
    • Scrum Foundations (5 Scrum Values)

    Module 2: The Three Roles in Scrum

    • Scrum Master roles and challenges
    • Product Owner roles and responsibilities
    • Development team roles and responsibilities

    Module 3: Scrum Ceremonies

    • Sprint planning
    • Daily Scrum
    • Sprint Review
    • Sprint Retrospective

    Module 4: Scrum Artifacts

    • Product Backlog
    • Sprint Backlog
    • Product Increment

    Module 5: Sprint Execution

    • Sprint Execution Planning
    • Flow management
    • Resolution meetings
    • Communication (Taskboard, Sprint burndown chart using story points, hours effort)

    Module 6: Daily Scrum and Sprint Retrospective

    • Activities in daily scrum
    • Activities in a sprint retrospective

    Module 7: Definition of Done (DoD) and Acceptance Criteria

    • Definition of Done for a feature (user story or product backlog item)
    • Definition of Done for a sprint
    • Definition of Done for a release
    • Definition of Done vs. Acceptance criteria
    • Done vs. Done-Done

    Module 8: Definition of Ready

    • Definition of Ready for user story
    • Definition of Ready for sprint

    Module 9: Release Planning

    • Definition of release planning
    • Who takes part in release planning
    • Steps in Release planning
    • Output of Release Planning

    Module 10: Sprint Burndown Chart

    • Definition
    • Why and when to use a sprint burndown chart
    • Information obtained from sprint burndown chart

    Module 11: Release Burn-Up Chart

    • Definition
    • Features
    • How to create a release burn-up chart (steps)?

    Module 12: Product Planning

    • What is product planning
    • What is product vision
    • How to create a product backlog
    • Product Roadmap
    • Minimum Releasable features (or) Minimum Marketable Features
    • Minimum Viable Products

    Module 13: User Stories

    • What are user stories?
    • Structure/format of user stories
    • INVEST criteria

    Module 14: Agile Estimation

    • Definition
    • Benefits of Agile Estimation
    • Agile estimation techniques

    Module 15: Planning Poker

    • Definition
    • Benefits
    • Participants
    • How to play planning poker?
    • Planning Poker rules

    Course Curriculumof the Certified ScrumMaster (CSM) Training

    The CSM curriculum follows the official Scrum Alliance CSM Learning Objectives and the latest Scrum Guide. Modules are delivered over 2 days by a Certified Scrum Trainer® with hands-on workshops, facilitated exercises, and real Scrum scenarios.

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    Skills You Will Build in This CSM CourseScrum Events, Artifacts and Servant Leadership

    This CSM training helps you build practical Scrum facilitation knowledge and exam readiness across all six Scrum Alliance CSM Learning Objective areas. By the end of the programme, you can facilitate Scrum events, coach teams and support agile delivery with confidence.

    Apply Scrum Theory and Empiricism

    Understand the empirical foundations of Scrum and the three pillars of transparency, inspection and adaptation, so you can help teams work effectively in complex, changing environments.

    Live the Five Scrum Values

    Model commitment, focus, openness, respect and courage, and coach teams to build the trust and psychological safety that make Scrum adoption succeed.

    Support a Self-Managing Scrum Team

    Learn how the Scrum Master, Product Owner and Developers work together, and how to enable self-management, cross-functionality and accountability across the team.

    Facilitate All Five Scrum Events

    Facilitate the Sprint, Sprint Planning, Daily Scrum, Sprint Review and Sprint Retrospective within their timeboxes, keeping each event productive and focused on the Sprint Goal.

    Manage the Scrum Artifacts and Commitments

    Work with the Product Backlog, Sprint Backlog and Increment, and apply the Product Goal, Sprint Goal and Definition of Done to keep work transparent and value-focused.

    Lead as a Scrum Master and Servant Leader

    Serve the team, the Product Owner and the organisation through coaching, facilitation and impediment removal, using techniques that support real agile change.

    Who Should TakeCSM Training in Johor Bahru?

    Scrum Master

    Agile Team Lead

    Project Manager (Agile)

    Delivery Manager

    Team Lead

    Product Manager

    Business Analyst (Agile teams)

    Agile Coach (aspiring)

    Who Can Take This Certification Training

    Certified ScrumMaster (CSM) Training Modesfor Professionals and Teams

    We offer flexible training formats designed to suit different learning preferences, schedules, and professional goals. Whether you prefer collaborative classroom learning, live online sessions, team-based training, or personalized guidance, choose the option that best supports your Scrum learning and professional development journey.

    CSM Live Virtual Training

    • Live online instructor-led sessions

    • Interactive discussions and virtual activities

    • Expert guidance from experienced trainers

    • Practice assessments and revision support

    • Dedicated Q&A sessions for concept clarification

    • Fixed schedules for accountability and momentum

    • Small batch sizes for personalized attention

    • Access from any location with internet connectivity

    MYR 3980

    Attend fully interactive online sessions from anywhere while benefiting from real-time instructor guidance and collaborative learning experiences. This virtual CSM training in Johor Bahru option enables professionals to participate from any location.

    Official Scrum Akiance International-aligned Course Material

    Best For: Professionals seeking the flexibility of online learning without compromising on live instructor interaction.

    CSM Classroom Training

    • Instructor-led classroom sessions

    • Interactive discussions and group activities

    • Real-world examples and practical exercises

    • Structured learning with fixed schedules

    • Opportunities for peer networking and collaboration

    • Practice assessments and knowledge checks

    • Dedicated Q&A and concept clarification

    • Immediate trainer feedback and support

    Learn through face-to-face sessions led by experienced instructors in a collaborative classroom environment. This classroom CSM training in Johor Bahru format combines expert guidance, peer interaction, and hands-on activities to create an engaging learning experience.

    Official Scrum Akiance International-aligned Course Material

    Best For: Learners who prefer in-person interaction, structured schedules, and collaborative learning experiences.

    CSM Corporate Group Training

    • Customized training aligned to organizational goals

    • Flexible delivery: onsite, virtual, hybrid, or blended

    • Scheduling tailored to business availability

    • Role-based examples and industry-relevant discussions

    • Progress tracking and learner assessments where applicable

    • Dedicated coordination and administrative support

    • Consistent learning experiences across teams

    • Scalable delivery for local, regional, or global workforces

    Designed for organizations that want to build Agile capabilities at scale, standardize Scrum practices, and support workforce development through customized team learning initiatives. This format is ideal for CSM training for companies in Johor Bahru seeking to strengthen Agile delivery and team collaboration across the organization.

    Official Scrum Akiance International-aligned Course Material

    Best For: Organizations looking to upskill employees, address capability gaps, and deliver consistent training across teams.

    CSM Focused 1-to-1 Training

    • One-to-one instructor attention

    • Customized learning plans and objectives

    • Flexible scheduling based on availability

    • Personalized feedback and coaching

    • Additional focus on challenging topics

    • Targeted practice and revision support

    • Faster clarification of questions and concepts

    • Learning pace is adapted to individual needs

    Receive personalized instruction tailored to your goals, pace, and learning requirements through dedicated sessions with an expert trainer. This format provides CSM coaching in Johor Bahru for professionals seeking individualized support and focused learning guidance.

    Official Scrum Akiance International-aligned Course Material

    Best For: Professionals seeking personalized guidance, accelerated learning, or focused support to achieve specific outcomes.

    CSM Live Virtual Training

    CSM Live Virtual Training

    Live online instructor-led sessions

    Interactive discussions and virtual activities

    Expert guidance from experienced trainers

    Practice assessments and revision support

    Dedicated Q&A sessions for concept clarification

    Fixed schedules for accountability and momentum

    Small batch sizes for personalized attention

    Access from any location with internet connectivity

    Starts from

    MYR 3980

    Please Note: Attend fully interactive online sessions from anywhere while benefiting from real-time instructor guidance and collaborative learning experiences. This virtual CSM training in Johor Bahru option enables professionals to participate from any location.

    Official Scrum Akiance International-aligned Course Material

    Best For: Professionals seeking the flexibility of online learning without compromising on live instructor interaction.

    Loading schedules…

    Why Learn CSM with Invensis in Johor BahruYour Trusted Global Partner

    As a trusted CSM training company in Johor Bahru, Invensis Learning delivers structured Certified ScrumMaster training for professionals and organisations building agile capability. As a Scrum Alliance Registered Education Provider, our programmes combine experienced trainers, aligned courseware, flexible delivery formats and learner-focused support. Whether you enrol as an individual or plan corporate training for your team in Johor Bahru, we focus on practical Scrum understanding, real-world facilitation skill, and a clear path from the course to your CSM exam.

    • Scrum Alliance aligned CSM courseware delivered by experienced trainers
    • Live virtual, classroom and corporate training formats to fit your schedule
    • Instructor-led sessions built around real Scrum facilitation and coaching scenarios
    • Guidance to prepare for and pass the Scrum Alliance online CSM exam
    • ISO 9001:2015 and ISO 27001:2022 certified training operations
    • Dedicated learner support before, during and after the course
    • Flexible local and regional delivery for Johor Bahru professionals and teams
    • Trusted by professionals and organisations across 100+ countries

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    Learner Support

    50+

    Industries Served

    1-to-1

    Doubt-Clearing Sessions

    60+

    Global Course Portfolio

    ISO 9001:2015 Certified

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    ISO 27001:2022 Certified

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    Leaders in Training industry for 12+ years

    Leaders in Training industry for 12+ years

    Over 5000 five star reviews

    Over 5000 five star reviews

    Level AA conformance, W3C WCAG 2.2

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    Certified ScrumMaster (CSM) Locations in the MalaysiaAll our classroom training is now available online at your convenience

    Certified ScrumMaster (CSM) in Malaysia

    Renaissance Johor Bahru Hotel, 2, Jalan Permas 11, Bandar Baru Permas Jaya, Kampung Senibong, Johor Bahru, Johor, 81750, Malaysia

    Certified ScrumMaster (CSM) in Malaysia

    Amari, Jalan Trus, Kampung Ah Siang, Johor Bahru, Johor, 80730, Malaysia

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    Corporate CSM Training in Johor BahruScale Agile Delivery

    • Suitable for small, medium and large delivery teams
    • Customised schedules aligned with your team's availability
    • Flexible delivery through onsite, live virtual or hybrid formats
    • Experienced trainers with real Scrum and agile delivery expertise
    • Role-based, industry-relevant examples for stronger workplace application
    • Dedicated coordination and support for corporate training programmes
    • Scalable delivery for teams across Johor Bahru and global locations

    Trusted by Leading Organisations

    MaybankCIMBSchneider ElectricMicrosoftInfineonShopee

    What Our Learners Say

    Passed the CSM Exam with Confidence

    "The CSM course finally made the Scrum Master role click for me. The trainer used real facilitation scenarios, and the practice questions meant I passed the online exam on my first attempt. I now lead our Daily Scrums and retrospectives with real confidence."

    Aisyah Rahman

    Scrum Master

    0/0

    Practical and Easy to Apply at Work

    "As a team lead moving into agile, I needed a proper grounding in the Scrum framework. The sessions on Scrum events and artifacts were practical and easy to apply. I use the Definition of Done and Sprint Goal ideas with my team every Sprint now."

    Wei Jian Tan

    Software Team Lead

    0/0

    Filled the Gaps in My Scrum Knowledge

    "I came from a business analyst background with only informal Scrum exposure. This training gave me the vocabulary and the servant-leadership mindset I was missing. The trainer answered every question clearly and kept the pace right."

    Deepak Kumar

    Business Analyst

    0/0

    Consistent Scrum Practice Across Our Squads

    "We enrolled two delivery squads for corporate CSM training. The sessions were tailored to our financial-services context, and our teams now share a common Scrum vocabulary. Sprint planning and reviews are noticeably more focused since the training."

    Nurul Huda

    Delivery Manager, Financial Services

    0/0

    Smooth Corporate Delivery and Real Capability

    "Invensis Learning ran an onsite CSM programme for our engineering group. Scheduling was flexible, the trainer was clearly experienced, and the coordination was smooth. Our teams left able to facilitate their own Scrum events with far less hand-holding."

    Lim Chee Keong

    Head of Engineering, Technology Services

    0/0



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    Frequently Asked QuestionsHere's everything you may ask...

    Yes. The Certified ScrumMaster is the most widely recognised Scrum Master credential globally, and demand for agile talent in Johor Bahru is rising as data centre, digital and financial-services investment grows through the JS-SEZ. Scrum Master roles in Malaysia average around RM137,000 a year, and the CSM helps you stand out to employers.

    General

    Is the CSM certification worth it in Johor Bahru?

    Yes. The Certified ScrumMaster is the most widely recognised Scrum Master credential globally, and demand for agile talent in Johor Bahru is rising as data centre, digital and financial-services investment grows through the JS-SEZ. Scrum Master roles in Malaysia average around RM137,000 a year, and the CSM helps you stand out to employers.

    What is the CSM certification and who is it for?

    The CSM is Scrum Alliance's foundational Scrum Master credential. It validates your understanding of the Scrum framework, the Scrum Master role and the five Scrum values. It suits aspiring Scrum Masters, developers, team leads and project managers moving into agile delivery.

    Why choose Invensis Learning for CSM training?

    Invensis Learning is a Scrum Alliance Registered Education Provider offering aligned courseware, experienced trainers, flexible delivery formats and dedicated support to help you move from the course to passing the online exam. Our operations are ISO 9001 and ISO 27001 certified.

    Which standard is the CSM based on?

    The CSM is based on the Scrum Alliance CSM Learning Objectives and aligned to the current Scrum Guide, the November 2020 edition by Ken Schwaber and Jeff Sutherland. The course covers Scrum theory, values, the team, events, artifacts and the Scrum Master role.

    How long is the CSM certification valid?

    The CSM is valid for two years. To renew, you earn 16 Scrum Education Units (SEUs) and pay the Scrum Alliance membership renewal fee within each two-year cycle. SEUs can be earned through training, events, coaching and self-study.

    What comes after the CSM?

    The Advanced Certified ScrumMaster (A-CSM) is the next step in the Scrum Alliance Scrum Master track, covering advanced facilitation, coaching and stakeholder engagement. The CSM is the mandatory prerequisite for the A-CSM.

    Pricing

    How much does CSM training cost in Johor Bahru?

    Fees vary by delivery format and are quoted in Malaysian ringgit (RM). The CSM exam fee is typically included in the course fee paid to the training provider. Contact us for current pricing and to request a quote for your preferred batch.

    What is included in the CSM course fee?

    The fee typically includes Scrum Alliance aligned courseware, instructor-led sessions, practice questions, case studies and learner support. Passing the exam also includes a two-year Scrum Alliance membership. Speak with a learning advisor for full inclusions.

    Is the CSM exam fee included in the training price?

    In most cases, yes. For CSM the exam fee is usually included in the course fee paid to the training provider, as the exam is unlocked after you complete an approved course. Confirm the details with our team when you enrol.

    Do you offer group or corporate discounts?

    Yes. We offer corporate group training with customised schedules and volume-based pricing for delivery teams, PMOs and technology functions in Johor Bahru. Contact us for a tailored group quote.

    What payment options are available?

    We accept major credit and debit cards and bank transfers, and offer instalment options on selected plans. Speak with a learning advisor to choose the option that suits you.

    Exam

    What is the format of the CSM exam?

    The CSM exam is an open-book, multiple-choice test taken online through the Scrum Alliance member portal after you complete an approved course. It is based on the Scrum Alliance CSM Learning Objectives and the current Scrum Guide.

    How many questions are on the CSM exam and how long is it?

    The CSM exam has 50 multiple-choice questions, and you have 60 minutes (one hour) to complete it. It is taken online, and no proctor is required.

    What is the passing score for the CSM exam?

    The passing score is 74%, which means answering at least 37 of the 50 questions correctly. Since the exam is open book, the course focuses on genuine understanding across all six Learning Objective areas.

    What if I do not pass the CSM exam the first time?

    Candidates typically have up to three attempts to pass within 90 days of completing the course. Our training includes practice questions and guidance designed to help you pass on your first attempt.

    Do I need to attend a course to sit the CSM exam?

    Yes. Attendance at an approved CSM course delivered by a Scrum Alliance Certified Scrum Trainer is mandatory. The online exam cannot be accessed until you complete the course, which you then have 90 days to sit.

    Course Content

    What topics are covered in the CSM training?

    The training covers the six Scrum Alliance CSM Learning Objective areas: Scrum Theory and Principles, Scrum Values, the Scrum Team, Scrum Events, Scrum Artifacts and the Scrum Master Role, all aligned to the current Scrum Guide.

    Do I need prior experience to take the CSM course?

    No. The CSM has no formal education or work-experience requirement. It suits professionals new to Scrum as well as those who want to formalise Scrum knowledge they already use in their teams.

    How is the CSM training delivered and how long is it?

    The programme is a 16-hour, Scrum Alliance aligned course delivered as two full days or four half-days, available live virtual (online) or in a classroom format led by a Certified Scrum Trainer.

    What learning resources are provided?

    You receive Scrum Alliance aligned courseware, industry case studies illustrating facilitation and impediment removal, practice questions and guidance on earning SEUs for CSM renewal.

    Is the courseware aligned with the latest Scrum standard?

    Yes. The courseware is aligned to the Scrum Alliance CSM Learning Objectives and the current Scrum Guide, the November 2020 edition, so you learn the framework as it is applied today.

    Enrollment

    How do I enrol in the CSM course in Johor Bahru?

    You can enrol through the Invensis Learning website. Choose your preferred format, complete payment, and you will receive access to schedules, courseware and learning resources. Talk to a learning advisor to find the next available batch.

    What training formats are available?

    We offer online (live virtual) instructor-led training, classroom training, and customised corporate group training, so you can choose the format that best fits your schedule and learning style.

    How soon can I start the CSM training?

    We run regular CSM batches in live virtual and classroom formats. Availability depends on the schedule, so contact our team or view upcoming schedules to secure a place in the next cohort.

    Can I reschedule or transfer my enrolment to another batch?

    Yes. Flexi options let you reschedule or transfer to another batch on selected plans. Contact our support team to arrange a change that works for you.

    What is the refund or cancellation policy?

    Refunds and cancellations are handled per our published policy, and selected plans include a money-back option. Reach out to our team for the details that apply to your enrolment.