Course Overview

    Overview

    Course Highlights

    Eligibility Criteria

    Benefits

    Exam Format

    Certification Cost

    What Is the CSM Certification and Who Is It For?Your Entry into Agile Delivery

    The Certified ScrumMaster (CSM) is Scrum Alliance's entry-level Scrum Master credential, and our CSM certification training in Kuala Lumpur prepares you to earn it with confidence. It validates your understanding of the Scrum framework, the Scrum Master role, and the five Scrum values that make agile teams effective. Delivered by a Scrum Alliance Certified Scrum Trainer (CST), the two-day programme is aligned to the current Scrum Guide (November 2020) and the Scrum Alliance CSM Learning Objectives. You explore empiricism and the three pillars of transparency, inspection and adaptation, the five Scrum events, the three artefacts, and servant leadership, then sit the online CSM exam through the Scrum Alliance portal. Whether you are stepping into a Scrum Master role or formalising hands-on experience, this training suits professionals across Kuala Lumpur's banking, fintech, GBS and technology sectors. Start your CSM journey with Invensis Learning.

    Invensis Learning is aligned with Scrum Alliance to provide CSM certification in Kuala Lumpur. The training is delivered by Certified Scrum Trainers (CST) using official Scrum Alliance courseware and the CSM Learning Objectives.

    What Is the CSM Certification and Who Is It For?Your Entry into Agile Delivery

    Certification Badge

    Invensis Learning is aligned with Scrum Alliance to provide CSM certification in Kuala Lumpur. The training is delivered by Certified Scrum Trainers (CST) using official Scrum Alliance courseware and the CSM Learning Objectives.

    Key Highlightsof the CSM Certification Training Course

    CSM Certification Eligibility in Kuala LumpurDo You Qualify for the CSM Exam?

    Why the CSM Credential Pays OffIndividual and Team Outcomes

    CSM Exam Format in Kuala LumpurWhat to expect on exam day

    The Certified ScrumMaster (CSM) assessment validates your understanding of the Scrum framework and your readiness to serve as a Scrum Master on delivery teams. The assessment focuses on the Scrum Guide foundations, the three roles (Product Owner, Scrum Master, Developers), the five events, the three artifacts, and the values and theory underpinning empirical process control. Through a combination of multiple-choice questions, candidates are tested on their ability to apply Scrum principles in real-world team environments.

    CSM Certification Cost in Kuala Lumpur

    Note: Prices may vary depending on your location and delivery preferences. Reach out to our learning advisors for the exact pricing details.

    Where CSM Skills Take You in Kuala LumpurRoles, Demand and Earning Power

    The Scrum Master role is in strong demand across Kuala Lumpur, valued by banks, GBS centres, telcos, fintechs and technology firms running agile delivery at scale. As MyDIGITAL, Budget 2026 and digital banking push faster iterative delivery, employers are hiring certified Scrum Masters faster than the talent pool can supply them. Roles range from Scrum Master and Product Owner to Agile Coach and Delivery Manager, and here is what the market is telling us right now.

    What Is Driving Agile Hiring Across Kuala Lumpur

    The CSM is more than a certificate. It is a career accelerator for agile professionals in Kuala Lumpur. Join those who facilitate high-performing Scrum teams and lead agile delivery. Start your journey today.

    Your Kuala Lumpur Career Transformation

    Your Agile Career Before and After CSM

    The Shift Employers Notice

    Kuala Lumpur's agile job market is expanding with digital banking, GBS growth and national digitalisation, and employers increasingly separate certified Scrum Masters from the rest. Here is which side of that line you want to be on.

    Sources: SalaryExpert, ERI, Indeed, Glassdoor (Kuala Lumpur, Malaysia) 2026.

    How to Get CSM Certified in Kuala LumpurStep-by-Step Certification Process

    The path to online CSM certification in Kuala Lumpur is straightforward. Complete the 2-day Certified Scrum Trainer® (CST®)-led course, take the Scrum Alliance assessment online, and activate your credential through your Scrum Alliance account. Most learners complete the process within a few days of finishing the course.

    Step 1: Enrol in the 2-Day CSM Course

    Choose your preferred Invensis Learning CSM cohort (2-Day Live Online Bootcamp or Corporate Group Training). All cohorts are led by a Scrum Alliance Certified Scrum Trainer® (CST) using official courseware and the latest Scrum Guide.

    Step 2: Attend and Participate in the Full Course

    Attend both days and take part in the workshops, exercises, and discussions. Active participation in the full 16-hour course is required by Scrum Alliance to become eligible for the CSM test.

    Step 3: Receive Your Scrum Alliance Test Invitation

    After the course, your CST submits your participation to Scrum Alliance, which emails you an invitation to take the online CSM test through your Scrum Alliance account.

    Step 4: Take the CSM Test

    Complete the CSM test online: 50 multiple-choice questions in 60 minutes, with a 74% pass mark (37 of 50). You receive two free attempts within 90 days of completing the course.

    Step 5: Accept the License Agreement and Earn CSM

    On passing, accept the Scrum Alliance License Agreement in your account to activate your Certified ScrumMaster® credential, digital badge, and 2-year Scrum Alliance membership.

    Step 6: Maintain Your Credential

    CSM is valid for 2 years. Renew by earning 20 Scrum Education Units (SEUs) and paying the Scrum Alliance renewal fee before your credential expires.

    Module 1: Agile and Scrum Overview

    • Agile Manifesto
    • 12 Principles
    • 4 values
    • Scrum Foundations (5 Scrum Values)

    Module 2: The Three Roles in Scrum

    • Scrum Master roles and challenges
    • Product Owner roles and responsibilities
    • Development team roles and responsibilities

    Module 3: Scrum Ceremonies

    • Sprint planning
    • Daily Scrum
    • Sprint Review
    • Sprint Retrospective

    Module 4: Scrum Artifacts

    • Product Backlog
    • Sprint Backlog
    • Product Increment

    Module 5: Sprint Execution

    • Sprint Execution Planning
    • Flow management
    • Resolution meetings
    • Communication (Taskboard, Sprint burndown chart using story points, hours effort)

    Module 6: Daily Scrum and Sprint Retrospective

    • Activities in daily scrum
    • Activities in a sprint retrospective

    Module 7: Definition of Done (DoD) and Acceptance Criteria

    • Definition of Done for a feature (user story or product backlog item)
    • Definition of Done for a sprint
    • Definition of Done for a release
    • Definition of Done vs. Acceptance criteria
    • Done vs. Done-Done

    Module 8: Definition of Ready

    • Definition of Ready for user story
    • Definition of Ready for sprint

    Module 9: Release Planning

    • Definition of release planning
    • Who takes part in release planning
    • Steps in Release planning
    • Output of Release Planning

    Module 10: Sprint Burndown Chart

    • Definition
    • Why and when to use a sprint burndown chart
    • Information obtained from sprint burndown chart

    Module 11: Release Burn-Up Chart

    • Definition
    • Features
    • How to create a release burn-up chart (steps)?

    Module 12: Product Planning

    • What is product planning
    • What is product vision
    • How to create a product backlog
    • Product Roadmap
    • Minimum Releasable features (or) Minimum Marketable Features
    • Minimum Viable Products

    Module 13: User Stories

    • What are user stories?
    • Structure/format of user stories
    • INVEST criteria

    Module 14: Agile Estimation

    • Definition
    • Benefits of Agile Estimation
    • Agile estimation techniques

    Module 15: Planning Poker

    • Definition
    • Benefits
    • Participants
    • How to play planning poker?
    • Planning Poker rules

    Course Curriculumof the Certified ScrumMaster (CSM) Training

    The CSM curriculum follows the official Scrum Alliance CSM Learning Objectives and the latest Scrum Guide. Modules are delivered over 2 days by a Certified Scrum Trainer® with hands-on workshops, facilitated exercises, and real Scrum scenarios.

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    The Skills You Will Build as a Scrum MasterScrum Skills You Can Apply at Work

    This CSM training builds practical Scrum framework knowledge, facilitation ability and exam readiness, all aligned to the Scrum Alliance CSM Learning Objectives and the current Scrum Guide. By the end you can facilitate Scrum events and support an effective Scrum team.

    Scrum Theory and Empiricism

    Skills covered in CSM training start with the empirical foundations of Scrum. You learn how transparency, inspection and adaptation, plus the Agile Manifesto, let teams deliver in complex, changing environments.

    Living the Five Scrum Values

    Understand how commitment, focus, openness, respect and courage build the trust that makes Scrum work, and how a Scrum Master models these values day to day.

    Building Effective Scrum Teams

    Learn the accountabilities of the Scrum Master, Product Owner and Developers, and how self-management and cross-functionality drive a small, cohesive, high-performing team.

    Facilitating the Five Scrum Events

    Practise facilitating the Sprint, Sprint Planning, Daily Scrum, Sprint Review and Sprint Retrospective within their timeboxes, keeping each event purposeful and productive.

    Managing Scrum Artefacts and Commitments

    Work with the Product Backlog, Sprint Backlog and Increment, and their commitments, the Product Goal, Sprint Goal and Definition of Done, to keep work transparent and focused.

    Mastering the Scrum Master Role

    Develop servant leadership across your three areas of service to the team, Product Owner and organisation, using facilitation and coaching techniques to remove impediments.

    Who Should TakeCSM Training in Kuala Lumpur?

    Scrum Master

    Agile Team Lead

    Project Manager (Agile)

    Delivery Manager

    Team Lead

    Product Manager

    Business Analyst (Agile teams)

    Agile Coach (aspiring)

    Who Can Take This Certification Training

    Certified ScrumMaster (CSM) Training Modesfor Professionals and Teams

    We offer flexible training formats designed to suit different learning preferences, schedules, and professional goals. Whether you prefer collaborative classroom learning, live online sessions, team-based training, or personalized guidance, choose the option that best supports your Scrum learning and professional development journey.

    CSM Live Virtual Training

    • Live online instructor-led sessions

    • Interactive discussions and virtual activities

    • Expert guidance from experienced trainers

    • Practice assessments and revision support

    • Dedicated Q&A sessions for concept clarification

    • Fixed schedules for accountability and momentum

    • Small batch sizes for personalized attention

    • Access from any location with internet connectivity

    MYR 3980

    Attend fully interactive online sessions from anywhere while benefiting from real-time instructor guidance and collaborative learning experiences. This virtual CSM training in Kuala Lumpur option enables professionals to participate from any location.

    Official Scrum Akiance International-aligned Course Material

    Best For: Professionals seeking the flexibility of online learning without compromising on live instructor interaction.

    CSM Classroom Training

    • Instructor-led classroom sessions

    • Interactive discussions and group activities

    • Real-world examples and practical exercises

    • Structured learning with fixed schedules

    • Opportunities for peer networking and collaboration

    • Practice assessments and knowledge checks

    • Dedicated Q&A and concept clarification

    • Immediate trainer feedback and support

    Learn through face-to-face sessions led by experienced instructors in a collaborative classroom environment. This classroom CSM training in Kuala Lumpur format combines expert guidance, peer interaction, and hands-on activities to create an engaging learning experience.

    Official Scrum Akiance International-aligned Course Material

    Best For: Learners who prefer in-person interaction, structured schedules, and collaborative learning experiences.

    CSM Corporate Group Training

    • Customized training aligned to organizational goals

    • Flexible delivery: onsite, virtual, hybrid, or blended

    • Scheduling tailored to business availability

    • Role-based examples and industry-relevant discussions

    • Progress tracking and learner assessments where applicable

    • Dedicated coordination and administrative support

    • Consistent learning experiences across teams

    • Scalable delivery for local, regional, or global workforces

    Designed for organizations that want to build Agile capabilities at scale, standardize Scrum practices, and support workforce development through customized team learning initiatives. This format is ideal for CSM training for companies in Kuala Lumpur seeking to strengthen Agile delivery and team collaboration across the organization.

    Official Scrum Akiance International-aligned Course Material

    Best For: Organizations looking to upskill employees, address capability gaps, and deliver consistent training across teams.

    CSM Focused 1-to-1 Training

    • One-to-one instructor attention

    • Customized learning plans and objectives

    • Flexible scheduling based on availability

    • Personalized feedback and coaching

    • Additional focus on challenging topics

    • Targeted practice and revision support

    • Faster clarification of questions and concepts

    • Learning pace is adapted to individual needs

    Receive personalized instruction tailored to your goals, pace, and learning requirements through dedicated sessions with an expert trainer. This format provides CSM coaching in Kuala Lumpur for professionals seeking individualized support and focused learning guidance.

    Official Scrum Akiance International-aligned Course Material

    Best For: Professionals seeking personalized guidance, accelerated learning, or focused support to achieve specific outcomes.

    CSM Live Virtual Training

    CSM Live Virtual Training

    Live online instructor-led sessions

    Interactive discussions and virtual activities

    Expert guidance from experienced trainers

    Practice assessments and revision support

    Dedicated Q&A sessions for concept clarification

    Fixed schedules for accountability and momentum

    Small batch sizes for personalized attention

    Access from any location with internet connectivity

    Starts from

    MYR 3980

    Please Note: Attend fully interactive online sessions from anywhere while benefiting from real-time instructor guidance and collaborative learning experiences. This virtual CSM training in Kuala Lumpur option enables professionals to participate from any location.

    Official Scrum Akiance International-aligned Course Material

    Best For: Professionals seeking the flexibility of online learning without compromising on live instructor interaction.

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    Why Choose Invensis LearningFor CSM Certification Training in Kuala Lumpur

    As a trusted CSM training company in Kuala Lumpur, Invensis Learning delivers structured CSM training for professionals and organisations building Scrum capability and preparing for the Scrum Alliance online exam. As a Scrum Alliance Registered Education Provider, our programmes combine a Certified Scrum Trainer, aligned courseware, flexible delivery and learner-focused support. Whether you enrol as an individual or plan corporate training for your team, we provide a professional learning experience built around practical understanding, real-world application and measurable outcomes.

    • Scrum Alliance Registered Education Provider delivering CSM through a Certified Scrum Trainer
    • Courseware aligned to the official Scrum Alliance CSM Learning Objectives
    • Experienced trainers with real agile and Scrum delivery expertise
    • Flexible formats: live virtual, classroom and corporate group training
    • Industry case studies on facilitation, coaching and impediment removal
    • Two-year Scrum Alliance membership included on completing the course
    • Dedicated learner support before, during and after training
    • ISO 9001 and ISO 27001 certified training operations you can trust

    98%

    First-Attempt Pass Rate

    5000+

    Accredited Trainers Globally

    4.7/5

    Rated by Learners Worldwide

    500+

    Corporate Clients

    ISO 9001:2015 Certified

    ISO 9001:2015 Certified

    ISO 27001:2022 Certified

    ISO 27001:2022 Certified

    Secure SSL Encryption

    Secure SSL Encryption

    Leaders in Training industry for 12+ years

    Leaders in Training industry for 12+ years

    Over 5000 five star reviews

    Over 5000 five star reviews

    Level AA conformance, W3C WCAG 2.2

    Level AA conformance, W3C WCAG 2.2

    Certified ScrumMaster (CSM) Locations in the MalaysiaAll our classroom training is now available online at your convenience

    Certified ScrumMaster (CSM) in Malaysia

    Shangri-La, Jalan Sultan Ismail, Kampung Paya, Kampung Cendana, Kuala Lumpur, 50250, Malaysia

    Certified ScrumMaster (CSM) in Malaysia

    Hilton Kuala Lumpur, 3, Jalan Stesen Sentral, KL Sentral, Bangsar, Kuala Lumpur, 50470, Malaysia

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    Corporate CSM TrainingFor Your Teams in Kuala Lumpur

    • Suitable for small, medium and large agile teams
    • Customised schedules based on team availability
    • Flexible delivery through onsite, live virtual or hybrid formats
    • Certified Scrum Trainer with real agile delivery expertise
    • Role-based, industry-relevant examples for better workplace application
    • Dedicated coordination and learner support for group programmes
    • Scalable delivery for teams across Kuala Lumpur and global locations

    Leading Organisations

    MaybankCIMBPetronasAxiataAirAsiaTelekom Malaysia

    What Our Learners Say

    Passed the CSM Exam with Confidence

    "The CSM training finally made the Scrum framework click for me. The trainer's real examples on facilitating retrospectives and removing impediments were practical, and I passed the online exam on my first attempt."

    Nur Aisyah Rahman

    Scrum Master

    0/0

    A Clear Route into an Agile Role

    "I moved from a project coordinator role into agile delivery after this course. The sessions on the Scrum events and the five values gave me the confidence to facilitate my first sprint properly."

    Wei Jian Tan

    Associate Scrum Master

    0/0

    Practical and up to Date

    "Well structured and grounded in the current Scrum Guide. I especially valued the discussion on servant leadership and how a Scrum Master serves the team, the Product Owner and the organisation."

    Kavitha Suppiah

    Business Analyst

    0/0

    Stronger, More Consistent Scrum Teams

    "We enrolled two delivery squads for corporate CSM training. Sprint predictability and transparency improved noticeably, and our teams now share a common Scrum vocabulary. The scheduling around our shifts was seamless."

    Farah Iskandar

    Delivery Lead, Digital Banking

    0/0

    Reliable Partner for Agile Upskilling

    "As an L&D manager at a GBS centre, I needed a provider who could upskill Scrum Masters across teams. The Certified Scrum Trainer and aligned courseware delivered exactly that, with clear outcomes we could measure."

    Daniel Lim

    L&D Manager, Global Business Services

    0/0



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    Frequently Asked QuestionsHere's everything you may ask...

    The Certified ScrumMaster (CSM) is Scrum Alliance's entry-level Scrum Master credential. It validates your understanding of the Scrum framework, the Scrum Master role, and the values and practices that make Scrum teams effective, and it is the most widely recognised Scrum Master credential worldwide.

    General

    What is the Certified ScrumMaster (CSM) certification?

    The Certified ScrumMaster (CSM) is Scrum Alliance's entry-level Scrum Master credential. It validates your understanding of the Scrum framework, the Scrum Master role, and the values and practices that make Scrum teams effective, and it is the most widely recognised Scrum Master credential worldwide.

    Who should take CSM training in Kuala Lumpur?

    The CSM suits aspiring Scrum Masters, developers, testers, business analysts, team leads and project managers moving into agile delivery. No formal education or work experience is required, so it works well for those new to Scrum or formalising existing knowledge.

    Is the CSM worth it for my career in Malaysia?

    Yes. Scrum Masters are in strong demand across Kuala Lumpur's banking, GBS, telco and fintech sectors, with average salaries around RM153,521 a year. The CSM is globally recognised and opens roles from Scrum Master to Agile Coach. Talk to a learning advisor to plan your path.

    Which Scrum Guide edition is the CSM based on?

    The CSM is governed by Scrum Alliance and based on the Scrum Alliance CSM Learning Objectives, aligned to the current Scrum Guide (November 2020). The 2020 edition introduced the Product Goal and framed the Sprint Goal and Definition of Done as commitments.

    How long is the CSM certification valid?

    The CSM is valid for two years. To renew, you earn 16 Scrum Education Units (SEUs) within each two-year cycle and pay the Scrum Alliance membership renewal fee. SEUs can be earned through training, coaching, conferences and self-study.

    Pricing

    What is included in the CSM course fee?

    The fee typically includes instructor-led training by a Certified Scrum Trainer, Scrum Alliance aligned courseware, case studies, exam access through the Scrum Alliance portal, and a two-year Scrum Alliance membership on passing. Request a quote for full inclusions.

    How much does CSM training cost in Kuala Lumpur?

    Pricing varies by format and schedule, so the current CSM training fee is available on request. Contact a learning advisor for the latest Kuala Lumpur batch pricing and any group offers.

    Is the CSM exam fee included in the training?

    For CSM, the Scrum Alliance online exam fee is usually included in the course fee paid to the training provider, since course completion unlocks the exam. Confirm the exact inclusions with our team when you enrol.

    Do you offer corporate or group discounts?

    Yes. We offer corporate group training with customised schedules and volume-based pricing for squads, tribes and whole delivery functions. Ask about corporate pricing for a tailored quote.

    What payment options are available?

    We accept major credit and debit cards and bank transfers, and offer instalment options on selected plans. Speak with a learning advisor to choose the option that suits you.

    Exam

    What is the format of the CSM exam?

    The CSM exam has 50 multiple-choice questions to complete in 60 minutes. It is open book and taken online through the Scrum Alliance member portal after you complete the approved course, with no proctor required.

    What is the passing score for the CSM exam?

    The passing score is 74%, which means answering at least 37 of the 50 questions correctly. The exam tests knowledge and comprehension of the Scrum framework across the CSM Learning Objectives.

    How many attempts do I get for the CSM exam?

    You typically have three attempts to pass the CSM exam within 90 days of completing the course. If you do not pass first time, you can retake it within that window, and our prep support helps you get ready.

    Is the CSM exam open or closed book?

    The CSM exam is open book, so you can refer to materials during the online assessment. Even so, solid framework knowledge from the course is the best way to pass comfortably within the time limit.

    When can I take the CSM exam after the course?

    You can access the online exam through your Scrum Alliance member account within 90 days of completing the approved CSM course. Course completion is mandatory before the exam is unlocked.

    Course Content

    What topics does the CSM training cover?

    The training covers six areas from the Scrum Alliance CSM Learning Objectives: Scrum theory and principles, the five Scrum values, the Scrum Team, the Scrum events, the Scrum artefacts, and the Scrum Master role, plus exam preparation.

    Is the courseware aligned to the latest Scrum Guide?

    Yes. The courseware is aligned to the Scrum Alliance CSM Learning Objectives and the current Scrum Guide (November 2020), so you learn the framework as it stands today, including the Product Goal and the three commitments.

    Do I need any prior experience to attend?

    No prior experience or formal education is required. The CSM is beginner friendly and suits both newcomers to Scrum and practitioners who want to formalise hands-on experience with a recognised credential.

    How long is the CSM training?

    The programme runs for 16 hours of instruction, delivered as two full days or four half-days depending on the schedule. This exceeds the Scrum Alliance minimum contact-hour requirement for CSM courses.

    What learning materials are provided?

    You receive Scrum Alliance aligned CSM courseware, industry-driven case studies on facilitation and coaching, and practice questions mapped to the exam format to help you prepare and revise.

    Enrollment

    How do I enrol in the CSM course?

    You can enrol through the Invensis Learning website. Choose your preferred format, complete payment, and you will receive access to the schedule, courseware and learning resources. See upcoming batches to get started.

    What training formats are available?

    We offer online (live virtual) instructor-led training, classroom sessions and customised corporate group training, so you can choose the format that fits your schedule in Kuala Lumpur.

    Who delivers the CSM training?

    The CSM course is delivered by a Scrum Alliance Certified Scrum Trainer (CST), as required by Scrum Alliance. This ensures consistent, high-quality instruction aligned to the official CSM Learning Objectives.

    Can I reschedule or transfer my batch?

    Yes. You can reschedule or transfer to another batch subject to availability. Contact our support team and we will help you move to a schedule that works for you.

    What is the refund or cancellation policy?

    Refunds and cancellations are handled per our published policy. Reach out to our team for the details that apply to your enrolment, and we will guide you through the options.