Course Overview

    Overview

    Course Highlights

    Eligibility Criteria

    Benefits

    Exam Format

    Certification Cost

    What the Foundation and Practitioner Course CoversYour Route into Business Analysis

    The Business Analysis Foundation and Practitioner Certification Course is a combined programme that takes you from core business analysis concepts to the applied techniques practising analysts use on real projects. This Business Analysis certification training in Portugal is developed by EXIN in partnership with BCS, The Chartered Institute for IT, and prepares you for two globally recognised exams in one journey. The course is aligned to the EXIN BCS Foundation and Practitioner Examination Specifications and the BCS Business Analysis Body of Knowledge. Over a 32-hour programme you learn investigation and requirements techniques, stakeholder management, business process modelling and business case development, then apply them through scenario-based practice. It suits aspiring analysts, IT professionals moving into a business analysis role, and practising analysts who want a formal, BCS quality-assured credential. With Portugal's tech and banking sectors investing heavily in digital change, skilled analysts are increasingly in demand. Start your journey with Invensis Learning.

    Invensis Learning is an EXIN Accredited Training Provider in Portugal, approved to deliver official Business Analysis training using EXIN-aligned courseware and the EXIN Business Analysis Certification Examination Content Outline(ECO).

    What the Foundation and Practitioner Course CoversYour Route into Business Analysis

    Certification Badge

    Invensis Learning is an EXIN Accredited Training Provider in Portugal, approved to deliver official Business Analysis training using EXIN-aligned courseware and the EXIN Business Analysis Certification Examination Content Outline(ECO).

    Key Highlightsof the Business Analysis Foundation and Practitioner Training Course

    Business Analysis F&P Certification Eligibility in PortugalDo You Qualify for the Business Analysis F&P Exam?

    Why This Combined Certification Pays OffValue for Analysts and Employers

    Business Analysis F&P Exam Format in PortugalQuestions, Duration and Passing Criteria

    The Business Analysis Foundation and Practitioner (BA F&P) exams validate your ability to perform structured business analysis across the full BA lifecycle, from strategic context analysis through to requirements engineering, solution evaluation, and benefits realisation. The certification focuses on key areas such as the business analysis process model, strategic analysis (PESTLE, Porter's Five Forces, MOST, SWOT), stakeholder analysis and engagement (Power/Interest grid, CATWOE, RACI), modelling business systems and processes, requirements engineering (elicitation, analysis, validation, management), business case development and investment appraisal, gap analysis, and benefits planning and realisation. It is designed for professionals who want to demonstrate their expertise in translating business needs into deliverable solutions and supporting successful change in real-world organisational environments.

    Business Analysis F&P Certification Cost in Portugal

    Note: Prices may vary depending on your location and delivery preferences. Reach out to our learning advisors for the exact pricing details.

    Where a BA Credential Takes You in PortugalRoles, Demand and Pay

    A Business Analysis Foundation and Practitioner certification opens roles across Portugal's fastest-growing sectors, from IT services and banking to consulting and the nearshore delivery hubs of Lisbon and Porto. Employers value analysts who can elicit requirements, model processes and build business cases, and a BCS quality-assured credential signals exactly that capability. Demand runs from junior analyst through to senior and lead roles, and here is what the Portuguese market is telling us right now.

    Why Portugal's Employers Need Skilled Business Analysts

    Business analysis is one of the most transferable skills in Portugal's digital economy. Join professionals who turn business needs into delivered value, and get certified with Invensis Learning.

    Your Portugal Career Transformation

    From Where You Are to Where You Could Be

    The Certification Transformation

    Portugal's tech, banking and consulting sectors are investing heavily in digital change, and employers increasingly separate analysts who hold a recognised credential from those who do not. Here is which side of that line you want to be on.

    Sources: Global Salary Guide, ERI SalaryExpert, PayScale (Portugal) 2026.

    How to Get Business Analysis F&P Certified in PortugalStep-by-Step Certification Process

    The Business Analysis certification path in Portugal is a streamlined two-exam track. Complete the 4-day Invensis Learning training, then sit both the Foundation and Practitioner exams (each 40 MCQ / 60 minutes / 65% pass / closed book). On passing both, you earn the Business Analysis Foundation and Practitioner credentials.

    Step 1: Qualification Assessment

    Measure your current skills and experience to determine your readiness for the business analysis foundation and practitioner course.

    Step 2: Enroll in the Learning Program

    Choose a learning format that aligns with your schedule and goals, including live online sessions, classroom delivery, self-paced learning, or a Business Analysis F&P bootcamp. Enrollment provides access to course materials, learning resources, and expert trainer support.

    Step 3: In-Depth Learning

    Gain immersive exposure to theories, methodologies, and real-world practices through our business analysis online course, ideal for learners in Portugal seeking flexibility and depth.

    Step 4: Skill Refinement

    Hone your skills with practical tools like mock tests and simulation exercises, designed to reflect the rigor of the business analysis practitioner course and help you develop confidence.

    Step 5: Exam Readiness and Take the Exam

    Validate your exam preparedness with our business analysis online training. Sit the Foundation and Practitioner exams (40 MCQ / 60 minutes / 65% pass each).

    Step 6: Review Exam Outcomes

    Once you've completed the exams, thoroughly assess your performance metrics to evaluate your success and plan the next steps in your professional journey.

    Step 7: Pass and Get Certified

    After passing, you receive your PMP credential and digital badge, valid for three years. Maintain certification with 60 PDUs across the three-year cycle (35 in Education, 25 in Giving Back).

    Module 1: What is Business Analysis?

    • The Origins of Business Analysis
    • The Development of Business Analysis
    • The Scope of Business Analysis Work
    • Taking a Holistic Approach
    • The Role and Responsibilities of a Business Analyst

    Module 2: The Competencies of a Business Analyst

    • Personal qualities
    • Business knowledge
    • Professional techniques
    • The development of competencies

    Module 3: Strategy Analysis

    • The context for strategy
    • The definition of strategy (Johnson, Scholes, and Whittington 2008)
    • Strategy development
    • External environment analysis
    • Internal environment analysis
    • SWOT analysis
    • Executing strategy

    Module 4: The Business Analysis Process Model

    • An approach to problem-solving
    • Stages of the business analysis process model
    • Objectives of the process model stages
    • Procedure for each process model stage
    • Techniques used within each process model stage

    Module 5: Investigation Techniques

    • Interviews
    • Observation
    • Workshops
    • Scenarios
    • Prototyping
    • Quantitative approaches
    • Documenting the current situation

    Module 6: Stakeholder Analysis and Management

    • Stakeholder categories and identification
    • Analyzing stakeholders
    • Stakeholder management strategies
    • Managing stakeholders
    • Understanding stakeholder perspectives
    • Business activity models

    Module 7: Modeling Business Processes

    • Organizational context
    • An alternative view of an organization
    • The organizational view of business processes
    • Value propositions
    • Process models
    • Analyzing the as-is process model
    • Improving business processes (to-be business process)

    Module 8: Defining the solution

    • Gap analysis
    • Introduction to Business Architecture
    • Definition of Business Architecture
    • Business Architecture techniques

    Module 9: Making a Business and Financial Case

    • The business case in the project lifecycle
    • Identifying options
    • Assessing project feasibility
    • Structure of a business case
    • Investment appraisal

    Module 10: Establishing the Requirements

    • A Framework for Requirements Engineering
    • Actors in requirements engineering
    • Requirements elicitation
    • Requirements analysis
    • Requirements validation
    • Documenting and Managing Requirements
    • The requirements document
    • The requirements catalog
    • Managing requirements

    Module 11: Modeling Requirements

    • Modeling system functions
    • Modeling system data

    Module 12: Delivering the Requirements

    • Delivering the solution
    • Context
    • Lifecycles

    Module 13: Delivering the Business Solution

    • BA's role in the business change lifecycle
    • Design stage
    • Implementation stage
    • Realization stage

    Module 1: The Rationale for Business Analysis

    • Explain the role of the BA throughout the business change lifecycle
    • Understand the scope of the BA role within the context of the range of analysis activities: strategic analysis and definition, business analysis, and IT systems analysis
    • Identify three competency areas for a BA: personal qualities, business knowledge, and professional techniques

    Module 2: Understanding the Strategic Context

    • Apply the MOST technique to analyze the internal environment of an organization
    • Apply the resource audit technique to analyze the internal environment of an organization.
    • Apply the PESTLE technique to analyze the external environment of an organization
    • Apply Porter’s Five Forces technique to analyze the external environment of an organization
    • Explain the purpose of a SWOT analysis
    • Identify strengths, weaknesses, opportunities, and threats for a given scenario
    • Define and explain the relationship between Critical Success Factor, Key Performance Indicator, and Performance Targets.
    • Define the elements of the balanced business scorecard and describe how it may be used to identify Critical Success Factors and Key Performance Indicators

    Module 3: Understanding the Current Situation

    • Identify the generic stakeholder categories defined in the stakeholder wheel
    • Identify relevant investigation techniques for a given scenario
    • Explain the rationale for taking a holistic view when investigating a business situation
    • Interpret the business situation represented in rich pictures, mind maps, and fishbone diagrams

    Module 4: Stakeholder Analysis and Management

    • In a given scenario, describe stakeholders in terms of their power/influence and level of interest
    • Select an appropriate stakeholder management strategy based on the position on the Power/Interest Grid
    • Apply the CATWOE technique to explore stakeholder business perspectives.
    • Explain different stakeholder business perspectives based on elements of CATWOE to identify similarities and differences in their worldviews

    Module 5: Analyzing and Modeling Business Activities

    • Explain the rationale for building conceptual models of a business situation
    • Understand how to construct a conceptual business activity model based on a given scenario
    • Understand how the five types of high-level activity within a business activity model (and the dependencies between them) represent a stakeholder’s business perspective
    • Explain the role of the planning activities in determining performance targets for a business system represented in the business activity model
    • Explain the role of the enabling activities, in acquiring and replenishing resources for a business system represented in the business activity model
    • Explain the role of the activities in conducting the work of the transformation, as defined in the stakeholder’s CATWOE
    • Explain the role of monitoring and control activities, in regulating a business system represented in the business activity model
    • Explain the three types of business events
    • 5n a given business activity model, identify the business events that will be handled by particular business activity
    • Explain the rationale for the consensus business activity model

    Module 6: Identifying Potential Solutions

    • In a given business scenario, distinguish between the different categories of business rules
    • Describe the process for carrying out gap analysis by comparing the conceptual business activity model and existing business situation
    • Define the components of a new business model

    Module 7: Building the Business Case

    • Explain the rationale for the development of a business case.
    • Describe the contents of a business case
    • Interpret a scenario to identify tangible and intangible costs and benefits, risks, and impacts
    • Understand the rationale for the development of the financial case and the appraisal techniques
    • Explain where a business case sits within the business change lifecycle and the rationale for reviewing it at each stage

    Course Curriculumof the Business Analysis Foundation and Practitioner Certification Training

    The Business Analysis F&P curriculum follows the official EXIN BCS Business Analysis Body of Knowledge and covers strategy analysis, the BA process model, investigation techniques, stakeholder analysis, business process modelling, requirements engineering, and the business

    Business Analysis Foundation Course Overview

    Business Analysis Practitioner Course Overview

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    Skills You Will Build Across Both LevelsRequirements, Modelling and Business Cases

    This programme covers the full business analysis toolkit, from foundational concepts to applied practitioner techniques. By the end you can investigate a business situation, define and model requirements, engage stakeholders and make a sound business case.

    Investigation and Requirements Elicitation

    Skills covered in the Business Analysis Foundation and Practitioner course start here: run interviews, workshops, observation and document analysis to uncover real business needs, then elicit and prioritise requirements using techniques such as MoSCoW.

    Stakeholder Analysis and Management

    Identify and map stakeholders with tools like the power and interest grid and RACI, plan engagement, and handle conflict and resistance so change initiatives keep the support they need to succeed.

    Business Process Modelling

    Model as-is and to-be processes using BPMN and swimlane diagrams, spot inefficiencies and bottlenecks, and redesign processes that deliver measurable improvement for the organisation.

    Requirements Documentation and Modelling

    Write clear, testable requirements and model them with use cases, user stories and data models, then manage traceability, versioning and change across the project lifecycle.

    Strategy and Gap Analysis

    Apply PESTLE, SWOT and gap analysis to understand the strategic context for change, align proposed solutions to organisational strategy, and frame the scope of your analysis work.

    Business Case and Investment Appraisal

    Build compelling business cases with cost-benefit analysis and investment appraisal techniques such as NPV, ROI and payback, and communicate risk and recommendations to decision-makers.

    Who Should TakeBusiness Analysis F&P Certification Training in Portugal?

    Business Analysts

    Project Managers

    Product Owners

    Requirement Engineers

    Business Managers

    Team Members

    Business Change Managers

    Who Can Take This Certification Training

    Business Analysis Foundation and Practitioner Training Modesfor Professionals and Teams

    We offer flexible training formats designed to suit different learning preferences, schedules, and professional goals. Whether you prefer classroom learning, live online sessions, team-based learning, or personalized coaching, choose the option that best supports your Business Analysis Foundation & Practitioner learning journey.

    Business Analysis Live Virtual Training

    • Live online instructor-led sessions

    • Interactive discussions and virtual activities

    • Expert guidance from experienced trainers

    • Practice assessments and revision support

    • Dedicated Q&A sessions for concept clarification

    • Fixed schedules for accountability and momentum

    • Small batch sizes for personalized attention

    • Access from any location with internet connectivity

    EUR 1150

    Attend fully interactive online sessions from anywhere while benefiting from real-time instructor guidance and collaborative learning experiences. This Virtual Business Analysis F&P training option provides flexibility while maintaining direct engagement with experienced trainers.

    Official EXIN BCS-aligned Course Material

    Best For: Professionals seeking the flexibility of online learning without compromising on live instructor interaction.

    Business Analysis Classroom Training

    • Instructor-led classroom sessions

    • Interactive discussions and group activities

    • Real-world examples and practical exercises

    • Structured learning with fixed schedules

    • Opportunities for peer networking and collaboration

    • Practice assessments and knowledge checks

    • Dedicated Q&A and concept clarification

    • Immediate trainer feedback and support

    Learn through face-to-face sessions led by experienced instructors in a collaborative classroom environment. This Classroom Business Analysis F&P training format combines expert guidance, peer interaction, and practical exercises to create an engaging learning experience.

    Official EXIN BCS-aligned Course Material

    Best For: Learners who prefer in-person interaction, structured schedules, and collaborative learning experiences.

    Business Analysis Corporate Group Training

    • Customized training aligned to organizational goals

    • Flexible delivery: onsite, virtual, hybrid, or blended

    • Scheduling tailored to business availability

    • Role-based examples and industry-relevant discussions

    • Progress tracking and learner assessments where applicable

    • Dedicated coordination and administrative support

    • Consistent learning experiences across teams

    • Scalable delivery for local, regional, or global workforces

    Designed for organizations that want to strengthen business analysis capabilities, improve requirements management practices, and support workforce development through structured learning initiatives. This format is ideal for Business Analysis F&P training for companies in Portugal seeking to build high-performing analysis teams.

    Official EXIN BCS-aligned Course Material

    Best For: Organizations looking to upskill employees, address capability gaps, and deliver consistent training across teams.

    Business Analysis Focused 1-to-1 Training

    • One-to-one instructor attention

    • Customized learning plans and objectives

    • Flexible scheduling based on availability

    • Personalized feedback and coaching

    • Additional focus on challenging topics

    • Targeted practice and revision support

    • Faster clarification of questions and concepts

    • Learning pace is adapted to individual needs

    Receive personalized instruction tailored to your goals, pace, and learning requirements through dedicated sessions with an expert trainer. This format provides Business Analysis F&P coaching for professionals seeking individualized support with certification preparation, business analysis techniques, and career development.

    Official EXIN BCS-aligned Course Material

    Best For: Professionals seeking personalized guidance, accelerated learning, or focused support to achieve specific outcomes.

    Business Analysis Live Virtual Training

    Business Analysis Live Virtual Training

    Live online instructor-led sessions

    Interactive discussions and virtual activities

    Expert guidance from experienced trainers

    Practice assessments and revision support

    Dedicated Q&A sessions for concept clarification

    Fixed schedules for accountability and momentum

    Small batch sizes for personalized attention

    Access from any location with internet connectivity

    Starts from

    EUR 1150

    Please Note: Attend fully interactive online sessions from anywhere while benefiting from real-time instructor guidance and collaborative learning experiences. This Virtual Business Analysis F&P training option provides flexibility while maintaining direct engagement with experienced trainers.

    Official EXIN BCS-aligned Course Material

    Best For: Professionals seeking the flexibility of online learning without compromising on live instructor interaction.

    Loading schedules…

    Why Choose Invensis Learning in PortugalTrusted Training for Analysts

    Invensis Learning delivers instructor-led Business Analysis Foundation and Practitioner training in Portugal for individual professionals and corporate teams. As an accredited training provider working to the EXIN BCS examination specifications, we combine experienced trainers, structured courseware and dual-exam preparation in one supported programme. Whether you learn online (live virtual), in the classroom, or through customised corporate training, you get case studies, mock exams and post-training support designed to help you pass both exams and apply the skills at work.

    • EXIN and BCS aligned courseware for both Foundation and Practitioner levels
    • Experienced, accredited trainers with real business analysis experience
    • Flexible formats: online live virtual, classroom and corporate group training
    • Dual-exam preparation with mock exams and scenario-based practice
    • Industry-driven case studies that mirror real project situations
    • Dedicated learner support before, during and after training
    • ISO 9001 and ISO 27001 certified training operations
    • First-attempt guidance for both certification exams

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    Global Course Portfolio

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    Over 5000 five star reviews

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    Business Analysis Foundation and Practitioner Training Locations in PortugalInstructor-led in-person Classroom training is available for group batches. All other public cohorts are delivered as Instructor-led Live Virtual. See available cohorts

    Business Analysis Foundation and Practitioner Training Location in Portugal

    Four Seasons Ritz, R. Rodrigo da Fonseca 88, 1099-039 Lisboa, Portugal

    Business Analysis Foundation and Practitioner Training Location in Portugal

    Reid's Palace, A Belmond Hotel, Estrada Monumental 139, 9000-098 Funchal, Portugal

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    Corporate Business Analysis TrainingFor Teams in Portugal

    • Suitable for small, medium and large teams
    • Customised schedules aligned to team availability
    • Delivery via onsite, live virtual or hybrid formats
    • Trainers with business analysis and industry expertise
    • Role-based examples for stronger workplace application
    • Dedicated coordination and support for group programmes
    • Scalable delivery for teams across Portugal and abroad

    Leading Organisations

    AccentureDeloitteNovabaseMillennium BCPFarfetchCritical Software

    What Our Learners Say

    From IT Support to Business Analyst

    "The combined course took me from theory to real technique. The Foundation days gave me the concepts, and the Practitioner scenarios showed me how to apply requirements and modelling on live projects. I passed both exams and moved into a proper analyst role."

    Tiago Fernandes

    Business Analyst

    0/0

    Practical and Job-Ready

    "Really practical training on stakeholder management and business process modelling. The trainer used industry case studies that matched the banking projects I work on, so I could apply the techniques straight away."

    Sofia Almeida

    IT Business Analyst

    0/0

    A Confident Career Switch

    "As a career changer I was worried about the Practitioner level, but the mock exams and scenario practice built my confidence. The structure made a complex subject feel manageable."

    Miguel Costa

    Aspiring Business Analyst

    0/0

    A Shared Method Across the Team

    "We enrolled a mixed team of analysts and product staff. The programme gave everyone a shared method for requirements and business cases, and our project handovers are noticeably cleaner now."

    Ana Ribeiro

    L&D Manager, Banking Sector

    0/0

    Flexible Corporate Delivery That Fit Our Teams

    "The corporate delivery was flexible around our sprint schedule, and the trainer tailored examples to our IT services context. Standardising business analysis practice across the group was exactly what we needed."

    Joao Silva

    PMO Lead, IT Services

    0/0



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    Business Analysis Foundation and Practitioner

    Frequently Asked QuestionsHere's everything you may ask...

    It is a combined credential from EXIN in partnership with BCS, The Chartered Institute for IT. The Foundation level validates knowledge of business analysis concepts and techniques, while the Practitioner level validates your ability to apply them in realistic project scenarios. Both are quality-assured by BCS.

    General

    What is the Business Analysis Foundation and Practitioner certification?

    It is a combined credential from EXIN in partnership with BCS, The Chartered Institute for IT. The Foundation level validates knowledge of business analysis concepts and techniques, while the Practitioner level validates your ability to apply them in realistic project scenarios. Both are quality-assured by BCS.

    Who should take this business analysis course in Portugal?

    It suits aspiring analysts, IT and project professionals moving into a business analysis role, and practising analysts who want a formal qualification. There are no prerequisites for the Foundation level, so beginners are welcome.

    Is the certification worth it for my career in Portugal?

    Yes. Business analysts in Portugal earn a median near EUR 59,500, and demand is strong across IT, banking, consulting and shared services hubs in Lisbon and Porto. A BCS quality-assured credential helps you stand out in a market short of qualified analysts. Talk to a learning advisor to plan your path.

    Who awards these certifications?

    Both certifications are awarded by EXIN, developed and quality-assured in partnership with BCS, The Chartered Institute for IT. They are aligned to the EXIN BCS examination specifications and the BCS Business Analysis Body of Knowledge.

    How long are the certifications valid?

    Both the Foundation and Practitioner certifications are for lifetime. Neither credential expires and no renewal, re-examination or continuing education is required once you pass.

    Pricing

    What is included in the course fee?

    The fee typically includes EXIN BCS aligned courseware, industry case studies, mock exams and practice questions for both levels, and post-training support. Exam voucher inclusion is confirmed at enrolment. Request a quote for the current package.

    How much does the training cost in Portugal?

    Pricing depends on the format you choose, such as live virtual, classroom or corporate group training, and is quoted in euros. Exact fees are available on request. Contact a learning advisor for a tailored quote.

    Are the exam fees included in the price?

    EXIN exam voucher pricing varies by region and purchasing channel, so exam inclusion is confirmed when you enrol. Ask our team whether the Foundation and Practitioner vouchers are bundled in your chosen package.

    Do you offer group or corporate discounts?

    Yes. We offer corporate group training with customised schedules and volume-based pricing for teams, PMOs and business units in Portugal. Contact us for a group quote.

    What payment options are available?

    We accept major credit and debit cards and bank transfers, with instalment options on selected plans. Speak with a learning advisor to choose the option that suits you.

    Exam

    What if I do not pass an exam on the first attempt?

    Our programme includes structured preparation, mock exams and first-attempt guidance to give you the best chance of passing both exams. If you need to resit, EXIN re-examination arrangements apply. Ask our team about retake support.

    What is the format of the Foundation exam?

    The Foundation exam has 40 single-answer multiple-choice questions to be completed in 60 minutes, closed book. The passing score is 65 percent, which is 26 out of 40 correct. It tests business analysis concepts across 14 topic areas.

    What is the format of the Practitioner exam?

    The Practitioner exam also has 40 questions in 60 minutes, closed book, but uses scenario-based questions that require you to apply business analysis techniques. The passing score is 65 percent, which is 26 out of 40, across 7 topic areas.

    Do I need to pass Foundation before Practitioner?

    The EXIN BCS Foundation Certificate is the recommended prerequisite for the Practitioner level. In the combined programme you prepare for and sit the Foundation exam first, then progress to the Practitioner exam.

    Where can I take the exams?

    Both exams can be taken online through EXIN's online proctored system or at an EXIN accredited testing location. They are typically arranged as part of your training and dual exam package.

    Course Content

    Do I need prior experience to take this course?

    No prior experience is needed for the Foundation level, which has no formal prerequisites. The programme then builds up to the applied Practitioner techniques, so beginners and practising analysts can both benefit.

    What topics does the training cover?

    The Foundation part covers 14 topic areas including investigation techniques, stakeholder management, process modelling, requirements and business cases. The Practitioner part applies these across 7 scenario-based topic areas, from strategic context to building the business case.

    What learning materials are provided?

    You receive EXIN BCS aligned courseware, industry-driven case studies, practice questions and mock exams for both levels, plus reference to the examination specifications and the BCS Business Analysis Body of Knowledge.

    Is the courseware aligned to the latest specifications?

    Yes. The courseware is aligned to the current EXIN BCS Foundation and Practitioner Examination Specifications and the BCS Business Analysis Body of Knowledge, so your preparation matches what the exams assess.

    Are mock exams and practice questions included?

    Yes. The programme includes practice questions and full mock exams for both the Foundation and Practitioner levels, helping you get used to the single-answer and scenario-based question styles and identify weak areas.

    Enrollment

    How soon can I start and how do I enrol?

    You can enrol through the Invensis Learning website and pick an upcoming batch in your preferred format. Once enrolled you receive schedules, courseware and learning resources. See upcoming schedules or talk to a learning advisor to get started.

    What training formats are available?

    We offer online live virtual classroom training, self-paced e-learning, in-person classroom training and customised corporate group training, so you can choose the format that fits your schedule in Portugal.

    How many days is the training?

    The combined programme is delivered as 32 hours of training, typically over a four-day format, with Foundation content first and Practitioner content after. Other daily schedules are available to suit working professionals.

    Can I reschedule to another batch?

    Yes. Flexi options let you reschedule or transfer to another batch, and selected plans include the ability to attend the training again. Contact support to arrange this.

    What is the refund or cancellation policy?

    Refunds and cancellations are handled per our published policy, and selected plans include a money-back option. Reach out to our team for the details that apply to your enrolment.