Course Overview

    Overview

    Course Highlights

    Eligibility Criteria

    Benefits

    Exam Format

    Certification Cost

    What Is the ITIL Foundation Bridge Version 5 Certification?Your One-Day Upgrade to ITIL 5

    The ITIL Foundation Bridge Version 5 (ITIL 5 Bridge) is a one-day qualification from AXELOS (PeopleCert) that lets ITIL 4 Foundation holders update their knowledge and credential to ITIL (Version 5) without repeating content they already know. Invensis Learning's ITIL 5 Foundation Bridge certification training in Cluj-Napoca gives service management professionals a fast, focused route to the current framework edition. The programme concentrates only on what is new and changed in ITIL 5 relative to ITIL 4 across five official topic areas, from digital product and service management to the enhanced value creation approach. It aligns to the ITIL Foundation Bridge Version 5 syllabus and prepares you for the PeopleCert exam: 20 questions, 30 minutes, closed book, with a 65% pass mark. Cluj-Napoca's 23,000-strong IT community and 120-plus service centres increasingly expect teams to hold the current ITIL edition, so upgrading now keeps you contract-ready with German, Austrian and North American clients. Pass the bridge exam and you gain the ITIL 5 Foundation credential, valid for three years, plus a clear path to higher ITIL 5 qualifications. Start your ITIL 5 journey with Invensis Learning.

    Invensis Learning is a Peoplecert Accredited Training Organization (2778) in Cluj Napoca, approved to deliver official ITIL 5 Foundation Bridge certification training using accredited courseware and standards.

    What Is the ITIL Foundation Bridge Version 5 Certification?Your One-Day Upgrade to ITIL 5

    Certification Badge

    Invensis Learning is a Peoplecert Accredited Training Organization (2778) in Cluj Napoca, approved to deliver official ITIL 5 Foundation Bridge certification training using accredited courseware and standards.

    Key Highlightsof the ITIL (Version 5) Foundation Bridge Training Course

    ITIL V5 Foundation Bridge Certification Eligibility in Cluj NapocaDo You Qualify for the ITIL (Version 5) Foundation Bridge Exam?

    Why Upgrading to ITIL 5 with the Bridge Pays OffValue for Professionals and Teams

    ITIL V5 Foundation Exam Format in Cluj NapocaWhat to expect on exam day

    The ITIL V5 Foundation exam validates your understanding of the ITIL V5 service-management framework, building on the ITIL 4 Service Value System with the latest practice guidance. The exam focuses on the Service Value System, the four dimensions of service management, the ITIL guiding principles, the service value chain, and the practices that enable end-to-end service delivery. Through a combination of multiple-choice questions, candidates are tested on their ability to apply ITIL V5 principles in real-world service-management environments.

    ITIL V5 Foundation Bridge Certification Cost in Cluj Napoca

    Note: Prices may vary depending on your location and delivery preferences. Reach out to our learning advisors for the exact pricing details.

    What ITIL 5 Certification Opens in Cluj-NapocaRoles, Demand and Pay

    ITIL remains the dominant service management framework across Cluj-Napoca's IT services, shared services and automotive R&D employers, and the shift to ITIL (Version 5) is creating fresh demand for professionals who hold the current edition. From service desk analysts to service delivery and operations managers, credentialed ITSM talent is sought after by the German, Austrian and North American clients that drive the local nearshore market. Here is what the numbers say.

    Market Forces Driving ITIL 5 Demand in Cluj-Napoca

    The move to ITIL 5 is happening now across Cluj-Napoca's service teams. Upgrade your ITIL 4 credential in a single focused day and stay current. Start today.

    Your Cluj-Napoca Career Transformation

    From ITIL 4 Today to ITIL 5 Certified

    Your Cluj-Napoca Career Shift

    Cluj-Napoca's service management market is moving to ITIL 5 as nearshore clients and service centres adopt the current framework. Here is the gap between where you stand today and where the bridge takes you.

    Sources: SalaryExpert, Glassdoor, PayScale (Romania) 2026; KiTalent (Cluj-Napoca tech sector).

    How to Get ITIL V5 Foundation Bridge Certified in Cluj NapocaStep-by-Step Certification Process

    The ITIL V5 Foundation Bridge path in Cluj Napoca is fast: complete the focused 1-day training and pass the bridge exam to update your ITIL Foundation credential. A prior ITIL Foundation certification is recommended.

    Step 1: Confirm Your Existing ITIL Foundation Credential

    Before enrolling, verify that you hold a valid ITIL Foundation certification. The ITIL V5 Foundation Bridge certification program in Romania is intended for professionals seeking to update their existing ITIL knowledge and credentials.

    Step 2: Enrol in the 1-Day ITIL V5 Foundation Bridge Course

    Choose your preferred Invensis Learning ITIL V5 Foundation Bridge cohort (1-Day Live Online Bootcamp or Corporate Group Training), delivered by ITIL-certified instructors.

    Step 3: Complete the Bridge Training

    Attend the focused 1-day course covering what's changed in the latest ITIL version, and complete the practice questions and mock exam.

    Step 4: Sit the ITIL V5 Foundation Bridge Exam

    Take the exam: 20 multiple-choice questions in 30 minutes, closed book, with a 65% pass mark (13 of 20), delivered online proctored or at a test center.

    Step 5: Update Your ITIL Foundation Credential

    On passing, your ITIL Foundation credential is updated to the latest version, with a digital badge. Your provisional result is available immediately after the online exam.

    Step 6: Maintain Your Certification

    ITIL certificates are valid for 3 years; renew via the CPD programme or re-examination before expiry.

    Module 1: What's New in ITIL Version 5

    • Overview of the evolution from ITIL 4 to Version 5
    • Understanding the 40% retained, 24% modified, and 36% new content breakdown
    • Key reasons for the Version 5 update

    Module 2: Enhanced ITIL Service Value System (SVS)

    • Evolution of the Service Value System in Version 5
    • Updated governance approaches
    • How guiding principles apply in AI-enabled environments
    • Value chain activities enhancements

    Module 3: Unified Digital Product and Service Lifecycle

    • Discover, Design, Develop/Build, Deploy/Launch, Deliver, Support, Experience, Improve
    • Understanding how products and services are managed together in a single, integrated lifecycle

    Module 4: AI Integration and AI Governance

    • AI-native framework principles
    • Responsible AI adoption guidance
    • AI governance concepts and frameworks
    • Managing AI-driven automation
    • Ethical AI considerations
    • Risk management for AI-enabled services

    Module 5: Value Streams and Value Co-Creation

    • Identifying, mapping, and managing value streams
    • Enhanced value stream mapping techniques
    • Improving flow, visibility, and outcomes
    • Value co-creation with stakeholders

    Module 6: Experience Management (New Emphasis)

    • Customer experience focus
    • User experience integration
    • Experience-driven service delivery
    • Measuring experience outcomes
    • Transparency and measurable value

    Module 7: Four Dimensions of Product and Service Management

    • Organizations and People, Information and Technology, Partners and Suppliers, Value Streams and Processes
    • How dimensions apply to digital products and services

    Module 8: Digital Operating Models

    • Modern organizational structures
    • Digital-first business approaches
    • Agile and adaptive ways of working
    • Integration with Design Thinking, Agile, and DevOps

    Module 9: Sustainability Integration

    • Sustainability-driven service design
    • Environmental responsibility in IT operations
    • Long-term operational resilience
    • Sustainable value creation

    Module 10: Updated ITIL Practices

    • Terminology updates in the 34 ITIL practices
    • How practices apply in Version 5 context
    • Practice alignment with unified lifecycle

    Module 11: Transformation and Change

    • Managing transformation in digital environments
    • Organizational Change Management (OCM) integration
    • Leading change in AI-enabled contexts

    Module 12: Role-Aligned Guidance

    • Clearer, more targeted guidance for specific roles
    • Practical, actionable frameworks
    • Less abstract, more dynamic models

    Course Curriculumof the ITIL (Version 5) Foundation Bridge Certification Training

    The ITIL V5 Foundation Bridge curriculum follows the official PeopleCert/AXELOS ITIL V5 Foundation Bridge syllabus and covers all tested topics. Modules are delivered over 1 days with scenario walkthroughs, chapter quizzes, and ITIL V5 Foundation Bridge-format mock exams that mirror the live PeopleCert paper.

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    Skills You Will Build in the ITIL 5 Bridge CourseNew and Changed in ITIL (Version 5)

    The ITIL 5 Bridge focuses your learning on the differences from ITIL 4, so every session adds current, job-ready capability. By the end, you can apply ITIL (Version 5) concepts confidently and are ready for the PeopleCert bridge exam.

    What Is New in ITIL 5

    This ITIL 5 Foundation Bridge course covers only what is new and changed in ITIL (Version 5) relative to ITIL 4. You will identify the key enhancements, refined concepts, structural updates and rationale behind the move to the current edition.

    Digital and AI-Enabled Service Management

    Understand how ITIL 5 reflects modern digital and AI-enabled environments, and how growing complexity across cloud, automation and multi-supplier delivery shapes digital product and service management across the lifecycle.

    The Product and Service Lifecycle

    Learn how the product and service lifecycle, from Discovery and Design through Build, Operation, Delivery and Support, structures digital product and service management as a core organising element of ITIL 5.

    Updated ITIL Language and Core Concepts

    Gain clarity on the terminology, guiding principles and core concepts that are new, renamed or redefined in ITIL 5, so you can communicate confidently across teams, partners, suppliers and stakeholders.

    Enhanced Value Co-Creation

    Explore how ITIL 5 reinforces value creation across the full stakeholder ecosystem, adds experience and sustainability, and links strategy to delivery and measurable outcomes through the ITIL Value System.

    Applying ITIL 5 at Work

    Integrate the ITIL 5 enhancements into your existing ITIL 4 practice, applying the updated guidance on lifecycle management, value streams and practices to improve collaboration, performance and results.

    Who Should TakeITIL V5 Foundation Bridge Certification Training in Cluj Napoca?

    IT Service Manager

    ITSM Practitioner

    Service Desk Lead

    IT Operations Manager

    Incident / Problem Manager

    Change Manager

    IT Project Manager

    ITIL-certified Professional

    Who Can Take This Certification Training

    ITIL V5 Foundation Bridge Certification Training Modesfor Professionals and Teams

    We offer flexible ITIL V5 Foundation Bridge training formats designed to suit different learning preferences, schedules, and professional goals. Whether you prefer instructor-led classroom sessions, live online learning, corporate team training, or personalized coaching, choose the option that best supports your ITIL V5 Foundation Bridge certification journey.

    ITIL V5 Foundation Bridge Live Virtual Training

    • Live online instructor-led sessions

    • Interactive discussions and virtual activities

    • Expert guidance from experienced trainers

    • Practice assessments and revision support

    • Dedicated Q&A sessions for concept clarification

    • Fixed schedules for accountability and momentum

    • Small batch sizes for personalized attention

    • Access from any location with internet connectivity

    RON 2490

    Attend fully interactive online sessions from anywhere while benefiting from real-time instructor guidance and collaborative learning experiences. This ITIL V5 Foundation Bridge online training option offers flexibility while maintaining live engagement with certified trainers.

    Official PeopleCert (AXELOS)-aligned Course Material

    Best For: Professionals seeking ITIL V5 Foundation Bridge training online without compromising on live instructor interaction.

    ITIL V5 Foundation Bridge Classroom Training

    • Instructor-led classroom sessions

    • Interactive discussions and group activities

    • Real-world examples and practical exercises

    • Structured learning with fixed schedules

    • Opportunities for peer networking and collaboration

    • Practice assessments and knowledge checks

    • Dedicated Q&A and concept clarification

    • Immediate trainer feedback and support

    Learn through face-to-face sessions led by experienced instructors in a collaborative classroom environment. This Classroom ITIL V5 Foundation Bridge training format combines expert guidance, peer interaction, and practical exercises to help learners understand the latest ITIL updates and certification requirements.

    Official PeopleCert (AXELOS)-aligned Course Material

    Best For: Professionals who prefer in-person learning and structured preparation for the ITIL V5 Foundation Bridge certification exam.

    ITIL V5 Foundation Bridge Corporate Group Training

    • Customized training aligned to organizational goals

    • Flexible delivery: onsite, virtual, hybrid, or blended

    • Scheduling tailored to business availability

    • Role-based examples and industry-relevant discussions

    • Progress tracking and learner assessments where applicable

    • Dedicated coordination and administrative support

    • Consistent learning experiences across teams

    • Scalable delivery for local, regional, or global workforces

    Designed for organizations looking to upgrade employee knowledge to the latest ITIL framework, standardize service management practices, and strengthen operational excellence through team-based learning initiatives. This ITIL V5 Foundation Bridge corporate training solution can be customized to organizational requirements.

    Official PeopleCert (AXELOS)-aligned Course Material

    Best For: Organizations seeking ITIL V5 Foundation Bridge corporate training for employees and IT service management teams.

    ITIL V5 Foundation Bridge Focused 1-to-1 Training

    • One-to-one instructor attention

    • Customized learning plans and objectives

    • Flexible scheduling based on availability

    • Personalized feedback and coaching

    • Additional focus on challenging topics

    • Targeted practice and revision support

    • Faster clarification of questions and concepts

    • Learning pace is adapted to individual needs

    Receive personalized instruction tailored to your goals, pace, and learning requirements through dedicated sessions with an expert trainer. This format provides targeted ITIL V5 Foundation Bridge exam preparation and customized coaching support.

    Official PeopleCert (AXELOS)-aligned Course Material

    Best For: Professionals seeking personalized guidance, accelerated learning, or focused support to successfully earn the ITIL V5 Foundation Bridge certification.

    ITIL V5 Foundation Bridge Live Virtual Training

    ITIL V5 Foundation Bridge Live Virtual Training

    Live online instructor-led sessions

    Interactive discussions and virtual activities

    Expert guidance from experienced trainers

    Practice assessments and revision support

    Dedicated Q&A sessions for concept clarification

    Fixed schedules for accountability and momentum

    Small batch sizes for personalized attention

    Access from any location with internet connectivity

    Starts from

    RON 2490

    Please Note: Attend fully interactive online sessions from anywhere while benefiting from real-time instructor guidance and collaborative learning experiences. This ITIL V5 Foundation Bridge online training option offers flexibility while maintaining live engagement with certified trainers.

    Official PeopleCert (AXELOS)-aligned Course Material

    Best For: Professionals seeking ITIL V5 Foundation Bridge training online without compromising on live instructor interaction.

    Loading schedules…

    Why Train for Your ITIL 5 Bridge in Cluj-NapocaYour Trusted Certification Partner

    As a trusted ITIL (Version 5) Foundation Bridge training company in Cluj-Napoca, Invensis Learning delivers structured ITIL 5 Bridge training for professionals and teams who want to move from ITIL 4 to the current edition efficiently. As a PeopleCert Accredited Training Organization, we combine accredited trainers, AXELOS-aligned courseware, flexible delivery formats and dedicated learner support. Whether you enrol as an individual or plan corporate training for a service management team in Cluj-Napoca, you get a professional learning experience built around practical understanding, exam readiness and measurable outcomes.

    • PeopleCert Accredited Training Organization delivering the official ITIL 5 Foundation Bridge course
    • PeopleCert-accredited, experienced ITSM trainers with real-world delivery expertise
    • Courseware aligned to the AXELOS ITIL Foundation Bridge Version 5 syllabus
    • Focused one-day, 8-hour bridge programme built around the current exam
    • Live online (live virtual) and classroom delivery to suit your schedule
    • PeopleCert exam voucher and ITIL 5 Bridge practice questions included in most packages
    • First-attempt exam guidance and post-training learner support
    • ISO 9001:2015 and ISO 27001:2022 certified training provider

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    Over 5000 five star reviews

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    ITIL (Version 5) Foundation Bridge Course Training Locations in Cluj NapocaInstructor-led in-person Classroom training is available for group batches. All other public cohorts are delivered as Instructor-led Live Virtual. See available cohorts.

    ITIL V5 Foundation Bridge Training Location in Cluj Napoca

    Grand Hotel Italia, 2, Strada Vasile Conta, Buan Ziua, Cluj-Napoca, Cluj Metropolitan Area, Cluj, 400479, Romania

    ITIL V5 Foundation Bridge Training Location in Cluj Napoca

    DoubleTree by Hilton Hotel Cluj - City Plaza, Cluj Napoca

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    ITIL 5 Bridge Corporate Training in Cluj-NapocaFor Your Teams

    • Transition your ITSM team from ITIL 4 to ITIL 5 in one training day per person
    • Standardise service management practice across teams and service centres
    • Onsite, live virtual or hybrid delivery across Cluj-Napoca and Romania
    • Courseware aligned to the official AXELOS ITIL 5 Bridge syllabus
    • Role-based examples for IT services, automotive and shared services teams
    • Dedicated coordination and progress tracking for group programmes
    • Scalable delivery for local and multi-site teams

    Leading Organisations

    BoschEndavaAROBSAccesaEmersonYardi

    What Our Learners Say

    Exactly the Right Level for an ITIL 4 Holder

    "I already held ITIL 4 Foundation, so the one-day bridge was exactly right. The focus on the product and service lifecycle and value streams brought me up to ITIL 5 without wasting time on what I already knew."

    Andrei Pop

    IT Service Delivery Manager

    0/0

    Clear on the Changes, Passed First Time

    "The trainer explained clearly what changed from ITIL 4 to ITIL 5. The mock questions matched the real exam format, and I passed on my first attempt."

    Ioana Muresan

    Incident Manager

    0/0

    Practical and Immediately Useful

    "Practical sessions on digital and AI-enabled service management. Updating my credential to ITIL 5 made an immediate difference in conversations with our nearshore clients."

    Vlad Popescu

    ITSM Consultant

    0/0

    Great Pace for Busy Professionals

    "Well paced for working professionals. I understood the enhanced value creation approach and could apply the updated ITIL 5 terminology at work straight away."

    Elena Dumitrescu

    Service Desk Team Lead

    0/0

    Whole Team Current in One Day Each

    "We upgraded a full service management team from ITIL 4 to ITIL 5 in a single day per person. It standardised our language across centres with minimal disruption to delivery."

    Cristian Marincas

    IT Operations Manager, Shared Services

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    Tailored Corporate Delivery

    "Invensis tailored the corporate sessions to our delivery context. The team is now current on ITIL 5 and better aligned with client expectations."

    Raluca Ionescu

    L&D Lead, Automotive Software

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    We also deliver ITIL (Version 5) Foundation Bridge Certification Training across multiple cities

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    Frequently Asked QuestionsHere's everything you may ask...

    The ITIL 5 Foundation Bridge is a one-day qualification from AXELOS (PeopleCert) for professionals who already hold ITIL 4 Foundation and want to update their knowledge and credential to ITIL (Version 5). It covers only what is new and changed, so you transition efficiently.

    General

    What is the ITIL 5 Foundation Bridge certification?

    The ITIL 5 Foundation Bridge is a one-day qualification from AXELOS (PeopleCert) for professionals who already hold ITIL 4 Foundation and want to update their knowledge and credential to ITIL (Version 5). It covers only what is new and changed, so you transition efficiently.

    Who is the ITIL 5 Bridge for?

    It is designed for ITIL 4 Foundation holders, including service desk, incident, change and IT operations professionals, ITSM managers, consultants and trainers who want the current ITIL 5 credential. If you do not hold ITIL 4 Foundation, take the full ITIL 5 Foundation qualification instead.

    Is the ITIL 5 Bridge worth it for professionals in Cluj-Napoca?

    Yes. ITIL remains the leading service management framework across Cluj-Napoca's IT services, shared services and automotive employers, and holding the current ITIL 5 edition keeps you contract-ready with nearshore clients. Service delivery managers in Romania average around RON 133,782 a year. Talk to a learning advisor to plan your upgrade.

    What credential do I receive after passing the bridge exam?

    Passing the bridge exam grants the ITIL 5 Foundation credential, equivalent to passing the full ITIL 5 Foundation exam. It enables progression to all higher ITIL 5 qualifications.

    Is the ITIL 5 credential recognised internationally?

    Yes. PeopleCert operates in over 200 countries and the ITIL 5 Foundation credential is globally recognised, including by the international clients served from Cluj-Napoca.

    How long is the ITIL 5 Foundation credential valid?

    The ITIL 5 Foundation credential is valid for three years. You renew it by earning 60 CPD points within each three-year cycle or by passing a higher ITIL 5 qualification.

    Pricing

    How much does ITIL 5 Bridge training cost in Cluj-Napoca?

    ITIL 5 Foundation Bridge training fees in Cluj-Napoca vary by format and schedule and are quoted in Romanian lei (RON). The fee typically bundles courseware, practice questions and the PeopleCert exam voucher. Request a quote for current pricing and upcoming batches.

    What is included in the course fee?

    The course fee usually includes AXELOS-aligned courseware, ITIL 5 Bridge practice questions and mock exams, first-attempt guidance, learner support and, in most packages, the PeopleCert exam voucher. Confirm exact inclusions when you enrol.

    Is the PeopleCert exam fee included?

    In most packages the PeopleCert exam voucher is included in the training fee. Exam pricing is set by PeopleCert and can vary by region and channel, so confirm the current inclusion when you book.

    Do you offer group or corporate discounts?

    Yes. We offer corporate group training with tailored schedules and volume-based pricing to transition whole ITSM teams to ITIL 5. Contact us for a group quote.

    What payment options are available?

    We accept major credit and debit cards and bank transfer, with instalment options on selected plans. Speak with a learning advisor to choose the option that suits you.

    Exam

    What is the format of the ITIL 5 Bridge exam?

    The exam is closed book with single-answer multiple-choice questions, based on the ITIL Foundation Bridge Version 5 syllabus. It focuses only on what is new or changed in ITIL 5 relative to ITIL 4.

    How many questions are in the exam and how long is it?

    The exam has 20 questions and a duration of 30 minutes. It is closed book with single-answer multiple-choice questions.

    What is the passing score for the exam?

    The passing score is 65%, which is 13 out of 20 questions answered correctly.

    What are the prerequisites to sit the exam?

    You need ITIL 4 Foundation certification, or an accepted equivalent, to sit the bridge exam. Verify accepted equivalents with PeopleCert before you book.

    What if I do not pass the first time?

    If you do not pass first time, you can re-sit the exam. Our training includes first-attempt guidance and practice questions to prepare you thoroughly; confirm the current re-sit policy and fee with PeopleCert.

    How is the exam delivered?

    The exam is delivered online through PeopleCert OnVUE proctoring, available 24/7, or at a PeopleCert authorised test centre.

    Course Content

    What topics does the ITIL 5 Bridge cover?

    The bridge covers five official topic areas: Key Enhancements in ITIL (Version 5), Digital Product and Service Management Evolution, Updated Language and Core Concepts, Enhanced Value Creation Approach, and Applying ITIL (Version 5) in Practice.

    Do I need prior ITIL 4 knowledge to take this course?

    Yes, you need ITIL 4 Foundation knowledge, as the bridge assumes it and covers only the differences. The one-day format is designed for practising ITSM professionals; no other prior experience is required.

    What is new in ITIL 5 compared with ITIL 4?

    ITIL 5 introduces digital product and service management, the product and service lifecycle, value stream mapping and management, an evolved ITIL Value System, and an updated value co-creation model that adds experience and sustainability.

    What learning materials are provided?

    You receive ITIL 5 Bridge-aligned courseware, industry case studies on the ITIL 5 changes, practice questions and mock exams, plus first-attempt exam guidance.

    Is the courseware aligned to the latest ITIL 5 syllabus?

    Yes. The courseware is aligned to the current AXELOS ITIL Foundation Bridge Version 5 syllabus published by PeopleCert.

    Enrollment

    How soon can I start and how do I enrol?

    You can enrol online through Invensis Learning. Choose an upcoming live online or classroom batch in Cluj-Napoca, complete payment, and you receive schedules, courseware and resources. See upcoming batches or talk to an advisor.

    Should I take the Bridge or the full ITIL 5 Foundation?

    If you hold ITIL 4 Foundation, the bridge is the faster route: one day versus two days for the full Foundation. If you do not hold ITIL 4 Foundation, take the full ITIL 5 Foundation qualification instead.

    What training formats are available?

    We offer live online (live virtual) instructor-led training, classroom training and customised corporate group training, so you can pick the format that fits your schedule.

    Can I reschedule or transfer my batch?

    Yes. Flexi options let you reschedule or move to another batch. Contact support to arrange this before your session.

    What is the refund or cancellation policy?

    Refunds and cancellations follow our published policy, and selected plans include a money-back option. Contact our team for the terms that apply to your enrolment.