Course Overview

    Overview

    Course Highlights

    Eligibility Criteria

    Benefits

    Exam Format

    Certification Cost

    What Is the Certified ScrumMaster Certification?Your Entry into Agile Delivery

    The Certified ScrumMaster (CSM) is Scrum Alliance's entry-level certification for professionals who want to lead and support Scrum teams. CSM certification training in Dammam gives you a working command of the Scrum framework, the Scrum Master role, and the five Scrum values that make agile teams effective, so you can step into a servant-leadership role with confidence. The programme is aligned to the current Scrum Guide (Ken Schwaber and Jeff Sutherland, November 2020 edition) and the Scrum Alliance CSM Learning Objectives. Over 16 hours of instruction delivered by a Certified Scrum Trainer, you cover Scrum theory and empiricism, the three pillars of transparency, inspection and adaptation, all five Scrum events, the three artefacts and their commitments, and how a Scrum Master coaches, facilitates and removes impediments. As Dammam and the wider Eastern Province accelerate digital delivery under Vision 2030, employers in energy, petrochemicals, banking and IT services increasingly need certified Scrum Masters. Course completion unlocks the Scrum Alliance online exam, and passing it earns your globally recognised CSM designation. Start your Scrum Master journey with Invensis Learning.

    Invensis Learning is aligned with Scrum Alliance to provide CSM certification in Dammam. The training is delivered by Certified Scrum Trainers (CST) using official Scrum Alliance courseware and the CSM Learning Objectives.

    What Is the Certified ScrumMaster Certification?Your Entry into Agile Delivery

    Certification Badge

    Invensis Learning is aligned with Scrum Alliance to provide CSM certification in Dammam. The training is delivered by Certified Scrum Trainers (CST) using official Scrum Alliance courseware and the CSM Learning Objectives.

    Key Highlightsof the CSM Certification Training Course

    CSM Certification Eligibility in DammamDo You Qualify for the CSM Exam?

    Why the CSM Credential Is Worth EarningFor Your Agile Career in Dammam

    CSM Exam Format in DammamWhat to expect on exam day

    The Certified ScrumMaster (CSM) assessment validates your understanding of the Scrum framework and your readiness to serve as a Scrum Master on delivery teams. The assessment focuses on the Scrum Guide foundations, the three roles (Product Owner, Scrum Master, Developers), the five events, the three artifacts, and the values and theory underpinning empirical process control. Through a combination of multiple-choice questions, candidates are tested on their ability to apply Scrum principles in real-world team environments.

    CSM Certification Cost in Dammam

    Note: Prices may vary depending on your location and delivery preferences. Reach out to our learning advisors for the exact pricing details.

    Scrum Master Roles and Demand in DammamYour Agile Career Outlook

    The Certified ScrumMaster has become the baseline agile credential across Dammam and the Eastern Province, valued by energy, petrochemicals, banking and IT services employers running large digital delivery programmes. As Vision 2030 accelerates transformation and companies like Aramco and SABIC scale agile teams, certified Scrum Masters are increasingly sought after. Demand spans Scrum Master, Agile Team Facilitator and Product Owner roles, and here is what the market is telling us right now.

    Why Scrum Skills Are in Demand Across the Eastern Province

    The CSM is more than a certificate. It is a career step into agile leadership. Join professionals across Dammam who facilitate high-performing Scrum teams and help organisations deliver faster. Start your journey today.

    Your Dammam Career Transformation

    Your Career Before and After the CSM,

    See the Difference It Makes

    Dammam's digital and energy sectors are expanding fast under Vision 2030, and employers increasingly separate certified agile professionals from the rest. Here is which side of that line you want to be on.

    Sources: ERI SalaryExpert, Glassdoor, PayScale (Saudi Arabia) 2026.

    How to Get CSM Certified in DammamStep-by-Step Certification Process

    The path to online CSM certification in Dammam is straightforward. Complete the 2-day Certified Scrum Trainer® (CST®)-led course, take the Scrum Alliance assessment online, and activate your credential through your Scrum Alliance account. Most learners complete the process within a few days of finishing the course.

    Step 1: Enrol in the 2-Day CSM Course

    Choose your preferred Invensis Learning CSM cohort (2-Day Live Online Bootcamp or Corporate Group Training). All cohorts are led by a Scrum Alliance Certified Scrum Trainer® (CST) using official courseware and the latest Scrum Guide.

    Step 2: Attend and Participate in the Full Course

    Attend both days and take part in the workshops, exercises, and discussions. Active participation in the full 16-hour course is required by Scrum Alliance to become eligible for the CSM test.

    Step 3: Receive Your Scrum Alliance Test Invitation

    After the course, your CST submits your participation to Scrum Alliance, which emails you an invitation to take the online CSM test through your Scrum Alliance account.

    Step 4: Take the CSM Test

    Complete the CSM test online: 50 multiple-choice questions in 60 minutes, with a 74% pass mark (37 of 50). You receive two free attempts within 90 days of completing the course.

    Step 5: Accept the License Agreement and Earn CSM

    On passing, accept the Scrum Alliance License Agreement in your account to activate your Certified ScrumMaster® credential, digital badge, and 2-year Scrum Alliance membership.

    Step 6: Maintain Your Credential

    CSM is valid for 2 years. Renew by earning 20 Scrum Education Units (SEUs) and paying the Scrum Alliance renewal fee before your credential expires.

    Module 1: Agile and Scrum Overview

    • Agile Manifesto
    • 12 Principles
    • 4 values
    • Scrum Foundations (5 Scrum Values)

    Module 2: The Three Roles in Scrum

    • Scrum Master roles and challenges
    • Product Owner roles and responsibilities
    • Development team roles and responsibilities

    Module 3: Scrum Ceremonies

    • Sprint planning
    • Daily Scrum
    • Sprint Review
    • Sprint Retrospective

    Module 4: Scrum Artifacts

    • Product Backlog
    • Sprint Backlog
    • Product Increment

    Module 5: Sprint Execution

    • Sprint Execution Planning
    • Flow management
    • Resolution meetings
    • Communication (Taskboard, Sprint burndown chart using story points, hours effort)

    Module 6: Daily Scrum and Sprint Retrospective

    • Activities in daily scrum
    • Activities in a sprint retrospective

    Module 7: Definition of Done (DoD) and Acceptance Criteria

    • Definition of Done for a feature (user story or product backlog item)
    • Definition of Done for a sprint
    • Definition of Done for a release
    • Definition of Done vs. Acceptance criteria
    • Done vs. Done-Done

    Module 8: Definition of Ready

    • Definition of Ready for user story
    • Definition of Ready for sprint

    Module 9: Release Planning

    • Definition of release planning
    • Who takes part in release planning
    • Steps in Release planning
    • Output of Release Planning

    Module 10: Sprint Burndown Chart

    • Definition
    • Why and when to use a sprint burndown chart
    • Information obtained from sprint burndown chart

    Module 11: Release Burn-Up Chart

    • Definition
    • Features
    • How to create a release burn-up chart (steps)?

    Module 12: Product Planning

    • What is product planning
    • What is product vision
    • How to create a product backlog
    • Product Roadmap
    • Minimum Releasable features (or) Minimum Marketable Features
    • Minimum Viable Products

    Module 13: User Stories

    • What are user stories?
    • Structure/format of user stories
    • INVEST criteria

    Module 14: Agile Estimation

    • Definition
    • Benefits of Agile Estimation
    • Agile estimation techniques

    Module 15: Planning Poker

    • Definition
    • Benefits
    • Participants
    • How to play planning poker?
    • Planning Poker rules

    Course Curriculumof the Certified ScrumMaster (CSM) Training

    The CSM curriculum follows the official Scrum Alliance CSM Learning Objectives and the latest Scrum Guide. Modules are delivered over 2 days by a Certified Scrum Trainer® with hands-on workshops, facilitated exercises, and real Scrum scenarios.

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    Skills You Will Build as a Scrum MasterReady to Apply from Day One

    This CSM programme builds practical command of the Scrum framework, the Scrum Master role, and the values and events that make agile teams effective. By the end, you can facilitate Scrum events, coach a self-managing team, and prepare for the Scrum Alliance online exam.

    Scrum Theory and Empiricism

    Skills covered in the CSM course start with the empirical foundation of Scrum: the three pillars of transparency, inspection and adaptation, and why Scrum thrives in complex work. You learn to apply these principles to real team situations.

    Living the Five Scrum Values

    Understand how commitment, focus, openness, respect and courage build trust and enable effective teams. You learn how a Scrum Master models these values and fosters the psychological safety that high-performing Scrum teams depend on.

    Facilitating the Five Scrum Events

    Learn to plan and facilitate the Sprint, Sprint Planning, the Daily Scrum, Sprint Review and Sprint Retrospective, including their timeboxes and purpose, so events stay productive and the team keeps its focus on the Sprint Goal.

    Managing Scrum Artefacts and Commitments

    Build command of the Product Backlog, Sprint Backlog and Increment, along with their commitments: the Product Goal, Sprint Goal and Definition of Done. You learn how these artefacts create transparency across the work and the product.

    Servant Leadership and Coaching

    Develop the servant-leadership approach that defines the Scrum Master role: coaching the team, serving the Product Owner, and helping the wider organisation adopt Scrum, using facilitation techniques for events and retrospectives.

    Removing Impediments and Protecting the Team

    Learn to surface and remove impediments, shield the team from disruption during a Sprint, and support self-management and cross-functionality, so the Scrum team can deliver a usable Increment every Sprint.

    Who Should TakeCSM Training in Dammam?

    Scrum Master

    Agile Team Lead

    Project Manager (Agile)

    Delivery Manager

    Team Lead

    Product Manager

    Business Analyst (Agile teams)

    Agile Coach (aspiring)

    Who Can Take This Certification Training

    Certified ScrumMaster (CSM) Training Modesfor Professionals and Teams

    We offer flexible training formats designed to suit different learning preferences, schedules, and professional goals. Whether you prefer collaborative classroom learning, live online sessions, team-based training, or personalized guidance, choose the option that best supports your Scrum learning and professional development journey.

    CSM Live Virtual Training

    • Live online instructor-led sessions

    • Interactive discussions and virtual activities

    • Expert guidance from experienced trainers

    • Practice assessments and revision support

    • Dedicated Q&A sessions for concept clarification

    • Fixed schedules for accountability and momentum

    • Small batch sizes for personalized attention

    • Access from any location with internet connectivity

    SAR 3230

    Attend fully interactive online sessions from anywhere while benefiting from real-time instructor guidance and collaborative learning experiences. This virtual CSM training in Dammam option enables professionals to participate from any location.

    Official Scrum Akiance International-aligned Course Material

    Best For: Professionals seeking the flexibility of online learning without compromising on live instructor interaction.

    CSM Classroom Training

    • Instructor-led classroom sessions

    • Interactive discussions and group activities

    • Real-world examples and practical exercises

    • Structured learning with fixed schedules

    • Opportunities for peer networking and collaboration

    • Practice assessments and knowledge checks

    • Dedicated Q&A and concept clarification

    • Immediate trainer feedback and support

    Learn through face-to-face sessions led by experienced instructors in a collaborative classroom environment. This classroom CSM training in Dammam format combines expert guidance, peer interaction, and hands-on activities to create an engaging learning experience.

    Official Scrum Akiance International-aligned Course Material

    Best For: Learners who prefer in-person interaction, structured schedules, and collaborative learning experiences.

    CSM Corporate Group Training

    • Customized training aligned to organizational goals

    • Flexible delivery: onsite, virtual, hybrid, or blended

    • Scheduling tailored to business availability

    • Role-based examples and industry-relevant discussions

    • Progress tracking and learner assessments where applicable

    • Dedicated coordination and administrative support

    • Consistent learning experiences across teams

    • Scalable delivery for local, regional, or global workforces

    Designed for organizations that want to build Agile capabilities at scale, standardize Scrum practices, and support workforce development through customized team learning initiatives. This format is ideal for CSM training for companies in Dammam seeking to strengthen Agile delivery and team collaboration across the organization.

    Official Scrum Akiance International-aligned Course Material

    Best For: Organizations looking to upskill employees, address capability gaps, and deliver consistent training across teams.

    CSM Focused 1-to-1 Training

    • One-to-one instructor attention

    • Customized learning plans and objectives

    • Flexible scheduling based on availability

    • Personalized feedback and coaching

    • Additional focus on challenging topics

    • Targeted practice and revision support

    • Faster clarification of questions and concepts

    • Learning pace is adapted to individual needs

    Receive personalized instruction tailored to your goals, pace, and learning requirements through dedicated sessions with an expert trainer. This format provides CSM coaching in Dammam for professionals seeking individualized support and focused learning guidance.

    Official Scrum Akiance International-aligned Course Material

    Best For: Professionals seeking personalized guidance, accelerated learning, or focused support to achieve specific outcomes.

    CSM Live Virtual Training

    CSM Live Virtual Training

    Live online instructor-led sessions

    Interactive discussions and virtual activities

    Expert guidance from experienced trainers

    Practice assessments and revision support

    Dedicated Q&A sessions for concept clarification

    Fixed schedules for accountability and momentum

    Small batch sizes for personalized attention

    Access from any location with internet connectivity

    Starts from

    SAR 3230

    Please Note: Attend fully interactive online sessions from anywhere while benefiting from real-time instructor guidance and collaborative learning experiences. This virtual CSM training in Dammam option enables professionals to participate from any location.

    Official Scrum Akiance International-aligned Course Material

    Best For: Professionals seeking the flexibility of online learning without compromising on live instructor interaction.

    Loading schedules…

    Why Choose Invensis Learning for CSM Certification Training in DammamLearning Built Around Your Success

    Invensis Learning delivers structured Certified ScrumMaster training for professionals and organisations across Dammam who want to build agile delivery capability and earn a globally recognised credential. As a Scrum Alliance Registered Education Provider, our CSM course is led by a Certified Scrum Trainer, aligned to the current Scrum Guide and CSM Learning Objectives, and supported by practical case studies. Whether you enrol as an individual or plan group training for your team with a trusted CSM training company in Dammam, you get a professional learning experience built around real-world application, exam readiness, and outcomes you can put to work in your Scrum team.

    • Scrum Alliance Registered Education Provider delivering CSM training
    • Course led by a Scrum Alliance Certified Scrum Trainer (CST)
    • Scrum Alliance aligned courseware and industry-driven case studies
    • Flexible formats: live virtual, classroom and corporate group training
    • Two-year Scrum Alliance membership included on course completion
    • Guidance to prepare for and pass the CSM online exam
    • Dedicated learner support before, during and after training
    • ISO 9001:2015 and ISO 27001:2022 certified training operations

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    Accredited Trainers Globally

    4.7/5

    Rated by Learners Worldwide

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    Corporate Clients

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    ISO 27001:2022 Certified

    ISO 27001:2022 Certified

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    Leaders in Training industry for 12+ years

    Leaders in Training industry for 12+ years

    Over 5000 five star reviews

    Over 5000 five star reviews

    Level AA conformance, W3C WCAG 2.2

    Level AA conformance, W3C WCAG 2.2

    Certified ScrumMaster (CSM) Locations in the Saudi ArabiaAll our classroom training is now available online at your convenience

    Certified ScrumMaster (CSM) in Saudi Arabia

    Sheraton Dammam Hotel & Convention Centre, Al Ashrayaa Street, Al Mazrouiyah, Dammam, Dammam Governorate, Eastern Province, 32412, Saudi Arabia

    Certified ScrumMaster (CSM) in Saudi Arabia

    Novotel Dammam Business park, King Fahd Branch Road, Northern Khalidiya, Dhahran, Dammam, Dammam Governorate, Eastern Province, 32232, Saudi Arabia

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    Corporate CSM Training in DammamBuild Agile Skills at Scale

    • Suitable for small, medium and large delivery teams
    • Customised schedules aligned with your team's availability
    • Flexible delivery through onsite, live virtual or hybrid formats
    • Led by a Scrum Alliance Certified Scrum Trainer (CST)
    • Role-based examples and industry-relevant case discussions
    • Progress tracking, assessments and dedicated coordination
    • Scalable delivery for teams across the Eastern Province

    Leading Organisations

    Saudi AramcoSABICStcMa'AdenBaker HughesAlinma Bank

    What Our Learners Say

    Passed First Time and Changed Roles

    "The trainer made the Scrum framework genuinely clear, from the three pillars to facilitating each event. I passed the CSM online exam on my first attempt and stepped into a Scrum Master role within weeks."

    Faisal Al-Harbi

    Scrum Master

    0/0

    Practical and Confidence-Building

    "As a business analyst moving into agile, I needed to understand the Scrum values and events properly. The case studies were practical, and I now facilitate retrospectives with real confidence."

    Noura Al-Qahtani

    Business Analyst

    0/0

    Well-Paced and Well Delivered

    "The two-day format worked around my schedule, and the trainer answered every question on servant leadership and impediment removal. It gave me the grounding I needed to support my delivery team."

    Abdulaziz Al-Dossary

    Project Coordinator

    0/0

    Consistent Agile Practice Across the Team

    "We enrolled a full delivery squad for corporate CSM training. The teams now share one Scrum vocabulary, and our sprint reviews and planning are noticeably more disciplined and predictable."

    Mansour Al-Otaibi

    Learning and Development Manager, Energy Sector

    0/0

    Real Impact on Delivery

    "The onsite delivery and flexible scheduling suited our modernisation programme. Our Scrum Masters came away able to run events properly and remove blockers, which lifted delivery across our fintech teams."

    Hana Al-Zahrani

    Head of Delivery, Financial Services

    0/0



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    Frequently Asked QuestionsHere's everything you may ask...

    The Certified ScrumMaster (CSM) is Scrum Alliance's entry-level credential that validates your understanding of the Scrum framework, the Scrum Master role, and the values that make Scrum teams effective. It suits aspiring Scrum Masters, developers, testers, business analysts and project managers moving into agile delivery.

    General

    What is the Certified ScrumMaster (CSM) certification and who is it for?

    The Certified ScrumMaster (CSM) is Scrum Alliance's entry-level credential that validates your understanding of the Scrum framework, the Scrum Master role, and the values that make Scrum teams effective. It suits aspiring Scrum Masters, developers, testers, business analysts and project managers moving into agile delivery.

    Is the CSM worth it and what is the return on investment?

    Yes. The CSM is the most widely recognised Scrum Master credential, and demand is strong across Dammam's energy, banking and IT sectors. Scrum Master roles in Saudi Arabia average around SAR 215,000 a year, and the credential opens facilitation and agile leadership roles. Talk to a learning advisor to plan your path.

    Why choose Invensis Learning for CSM training in Dammam?

    Invensis Learning is a Scrum Alliance Registered Education Provider, and the CSM course is led by a Certified Scrum Trainer (CST) using Scrum Alliance aligned courseware. You get flexible delivery, practical case studies, exam preparation, and a two-year Scrum Alliance membership on completion.

    Is the CSM recognised in Dammam and internationally?

    Yes. The Certified ScrumMaster is the world's most widely recognised Scrum Master credential, with over one million certificates issued globally. It is valued by employers across Dammam and the Eastern Province as well as internationally across every sector.

    How long is the CSM certification valid?

    The CSM is valid for two years. To renew it, you earn 16 Scrum Education Units (SEUs) within the two-year cycle and pay the Scrum Alliance membership renewal fee. SEUs can be earned through courses, conferences, coaching and self-study.

    Pricing

    What is included in the CSM course fee?

    The training fee typically includes Scrum Alliance aligned courseware, instruction from a Certified Scrum Trainer, case studies, exam preparation, and a two-year Scrum Alliance membership on completion. The CSM online exam is taken through the Scrum Alliance portal after the course. Request a quote for full details.

    How much does CSM training cost in Dammam?

    CSM training fees vary by format and schedule, so pricing is available on request. The fee generally covers the course, courseware and membership. Contact a learning advisor for current pricing and any group offers.

    Is the CSM exam fee included in the training price?

    For the CSM, the online exam is typically included in the course fee paid to the training provider, as the exam is unlocked through the Scrum Alliance portal after you complete an approved course. Confirm the exact inclusions when you request a quote.

    Do you offer group or corporate pricing for CSM training?

    Yes. We offer corporate group training with customised schedules and volume-based pricing for delivery teams, PMOs and transformation programmes across the Eastern Province. Ask about corporate and group pricing for a tailored quote.

    What payment options are available?

    We accept major credit and debit cards and bank transfers, with instalment options on selected plans. Speak with a learning advisor to choose the option that suits you.

    Exam

    What is the format of the CSM exam?

    The CSM exam is an open-book, multiple-choice test taken online through the Scrum Alliance member portal after you complete an approved course. It is based on the Scrum Alliance CSM Learning Objectives and the current Scrum Guide, and requires no proctor.

    How many questions are on the CSM exam and how long is it?

    The CSM exam has 50 multiple-choice questions and a time limit of 60 minutes (one hour). It is taken online through the Scrum Alliance portal within 90 days of completing your course.

    What is the passing score for the CSM exam?

    The passing score is 74 percent, which means answering at least 37 of the 50 questions correctly. The exam is open book, so you can refer to materials while you answer.

    What if I do not pass the CSM exam the first time?

    Candidates typically have three attempts to pass within 90 days of completing the course, so there is room to retake if needed. Our trainers and practice guidance help you prepare thoroughly so you can pass with confidence.

    Do I need to attend a course before taking the CSM exam?

    Yes. Attendance at a Scrum Alliance approved CSM course delivered by a Certified Scrum Trainer is mandatory. The exam cannot be accessed until you complete the course, after which it is unlocked in your Scrum Alliance member account.

    Course Content

    What topics are covered in the CSM training?

    The course covers the six CSM areas: Scrum theory and principles, the five Scrum values, the Scrum team, the five Scrum events, the three Scrum artefacts and their commitments, and the Scrum Master role, all aligned to the current Scrum Guide and CSM Learning Objectives.

    Can a beginner take this course, or do I need prior experience?

    Beginners are welcome. There is no formal education or work-experience requirement for the CSM. The course suits both those new to Scrum and practitioners who want to formalise existing knowledge, with trainer support throughout.

    Which Scrum Guide edition is the course based on?

    The course is aligned to the current Scrum Guide, the November 2020 edition by Ken Schwaber and Jeff Sutherland, together with the Scrum Alliance CSM Learning Objectives. The 2020 edition introduced the Product Goal and framed each artefact with a commitment.

    How long is the CSM training programme?

    The instructor-led CSM programme runs for 16 hours, delivered as two full days or four half-days depending on the schedule. This meets the Scrum Alliance minimum contact-hour requirement for an approved CSM course.

    What learning materials are provided?

    You receive Scrum Alliance aligned courseware, industry-driven case studies illustrating Scrum Master facilitation and coaching, and exam-preparation guidance. A two-year Scrum Alliance membership is included when you complete the course.

    Enrollment

    How do I enrol in the CSM course in Dammam?

    You can enrol through the Invensis Learning website. Choose your preferred format, complete payment, and you will receive access to schedules, courseware and joining details. Speak with a learning advisor if you need help choosing a batch.

    What training formats are available?

    We offer live virtual instructor-led training, classroom training, and customised corporate group training, so you can choose the format that fits your schedule. See upcoming schedules or talk to an advisor to get started.

    How soon can I start the CSM training?

    New batches run regularly in live virtual and classroom formats. Check the upcoming schedules for the next available dates, or contact a learning advisor to reserve a place that suits you.

    Can I reschedule or transfer my enrolment to another batch?

    Yes. Flexi options let you reschedule or transfer to another batch where available. Contact our support team to arrange this before your batch begins.

    What is the refund or cancellation policy?

    Refunds and cancellations are handled per our published policy, and selected plans include added flexibility. Reach out to our team for the details that apply to your enrolment.