Course Overview

    Overview

    Course Highlights

    Eligibility Criteria

    Benefits

    Exam Format

    Certification Cost

    What Is the Certified ScrumMaster Certification?Your Route into Scrum Leadership

    The Certified ScrumMaster (CSM) is Scrum Alliance's entry-level certification that validates your grasp of the Scrum framework, the Scrum Master role, and the values that make agile teams effective. Delivered as CSM certification training in Chiang Mai, this Scrum Alliance aligned programme is led by a Certified Scrum Trainer and prepares you to guide Scrum teams with confidence. The course is grounded in the current Scrum Guide (November 2020) and the Scrum Alliance CSM Learning Objectives. It covers Scrum theory and empiricism, the five Scrum values, the three team accountabilities, the five events, and the three artifacts. As Chiang Mai's growing software, outsourcing and digital economy increasingly runs on agile delivery, a globally recognised Scrum Master credential opens real local opportunity. Whether you are a developer, project coordinator or team lead, the CSM gives you a servant-leadership foundation that employers value across Thailand and worldwide. Start your Scrum journey with Invensis Learning and move from learning to certified with a structured, mentor-supported route.

    Invensis Learning is aligned with Scrum Alliance to provide CSM certification in Chiang Mai. The training is delivered by Certified Scrum Trainers (CST) using official Scrum Alliance courseware and the CSM Learning Objectives.

    What Is the Certified ScrumMaster Certification?Your Route into Scrum Leadership

    Certification Badge

    Invensis Learning is aligned with Scrum Alliance to provide CSM certification in Chiang Mai. The training is delivered by Certified Scrum Trainers (CST) using official Scrum Alliance courseware and the CSM Learning Objectives.

    Key Highlightsof the CSM Certification Training Course

    CSM Certification Eligibility in Chiang MaiDo You Qualify for the CSM Exam?

    What You Gain by Becoming a Certified ScrumMasterReal Value for Your Career and Team

    CSM Exam Format in Chiang MaiWhat to expect on exam day

    The Certified ScrumMaster (CSM) assessment validates your understanding of the Scrum framework and your readiness to serve as a Scrum Master on delivery teams. The assessment focuses on the Scrum Guide foundations, the three roles (Product Owner, Scrum Master, Developers), the five events, the three artifacts, and the values and theory underpinning empirical process control. Through a combination of multiple-choice questions, candidates are tested on their ability to apply Scrum principles in real-world team environments.

    CSM Certification Cost in Chiang Mai

    Note: Prices may vary depending on your location and delivery preferences. Reach out to our learning advisors for the exact pricing details.

    Scrum Master Career Outcomes in Chiang MaiRoles, Demand and Earning Upside

    A Scrum Master credential is increasingly valued across Chiang Mai's software, outsourcing and digital sector, where agile delivery to international clients is now the norm. As the city cements its status as a top global digital nomad and tech hub, employers need people who can facilitate Scrum teams well. Demand runs from Scrum Master and Agile Coach through to Agile Delivery Lead, and here is what the market is telling us right now.

    Industry Challenges Driving Scrum Master Demand in Chiang Mai

    The CSM is more than a certificate. It is a career multiplier for professionals who facilitate agile delivery. Join the Scrum Masters helping Chiang Mai teams ship value faster. Start your journey today.

    Your Chiang Mai Career Transformation

    Where a CSM Credential Takes You,

    And Where CSM Certification Puts You

    Chiang Mai's software and digital market is expanding with remote work, outsourcing and Thailand's wider digital transformation, and employers increasingly separate certified Scrum Masters from the rest. Here is which side of that line you want to be on.

    Sources: worldsalaries, ERI SalaryExpert, talentup (Thailand) 2026.

    How to Get CSM Certified in Chiang MaiStep-by-Step Certification Process

    The path to online CSM certification in Chiang Mai is straightforward. Complete the 2-day Certified Scrum Trainer® (CST®)-led course, take the Scrum Alliance assessment online, and activate your credential through your Scrum Alliance account. Most learners complete the process within a few days of finishing the course.

    Step 1: Enrol in the 2-Day CSM Course

    Choose your preferred Invensis Learning CSM cohort (2-Day Live Online Bootcamp or Corporate Group Training). All cohorts are led by a Scrum Alliance Certified Scrum Trainer® (CST) using official courseware and the latest Scrum Guide.

    Step 2: Attend and Participate in the Full Course

    Attend both days and take part in the workshops, exercises, and discussions. Active participation in the full 16-hour course is required by Scrum Alliance to become eligible for the CSM test.

    Step 3: Receive Your Scrum Alliance Test Invitation

    After the course, your CST submits your participation to Scrum Alliance, which emails you an invitation to take the online CSM test through your Scrum Alliance account.

    Step 4: Take the CSM Test

    Complete the CSM test online: 50 multiple-choice questions in 60 minutes, with a 74% pass mark (37 of 50). You receive two free attempts within 90 days of completing the course.

    Step 5: Accept the License Agreement and Earn CSM

    On passing, accept the Scrum Alliance License Agreement in your account to activate your Certified ScrumMaster® credential, digital badge, and 2-year Scrum Alliance membership.

    Step 6: Maintain Your Credential

    CSM is valid for 2 years. Renew by earning 20 Scrum Education Units (SEUs) and paying the Scrum Alliance renewal fee before your credential expires.

    Module 1: Agile and Scrum Overview

    • Agile Manifesto
    • 12 Principles
    • 4 values
    • Scrum Foundations (5 Scrum Values)

    Module 2: The Three Roles in Scrum

    • Scrum Master roles and challenges
    • Product Owner roles and responsibilities
    • Development team roles and responsibilities

    Module 3: Scrum Ceremonies

    • Sprint planning
    • Daily Scrum
    • Sprint Review
    • Sprint Retrospective

    Module 4: Scrum Artifacts

    • Product Backlog
    • Sprint Backlog
    • Product Increment

    Module 5: Sprint Execution

    • Sprint Execution Planning
    • Flow management
    • Resolution meetings
    • Communication (Taskboard, Sprint burndown chart using story points, hours effort)

    Module 6: Daily Scrum and Sprint Retrospective

    • Activities in daily scrum
    • Activities in a sprint retrospective

    Module 7: Definition of Done (DoD) and Acceptance Criteria

    • Definition of Done for a feature (user story or product backlog item)
    • Definition of Done for a sprint
    • Definition of Done for a release
    • Definition of Done vs. Acceptance criteria
    • Done vs. Done-Done

    Module 8: Definition of Ready

    • Definition of Ready for user story
    • Definition of Ready for sprint

    Module 9: Release Planning

    • Definition of release planning
    • Who takes part in release planning
    • Steps in Release planning
    • Output of Release Planning

    Module 10: Sprint Burndown Chart

    • Definition
    • Why and when to use a sprint burndown chart
    • Information obtained from sprint burndown chart

    Module 11: Release Burn-Up Chart

    • Definition
    • Features
    • How to create a release burn-up chart (steps)?

    Module 12: Product Planning

    • What is product planning
    • What is product vision
    • How to create a product backlog
    • Product Roadmap
    • Minimum Releasable features (or) Minimum Marketable Features
    • Minimum Viable Products

    Module 13: User Stories

    • What are user stories?
    • Structure/format of user stories
    • INVEST criteria

    Module 14: Agile Estimation

    • Definition
    • Benefits of Agile Estimation
    • Agile estimation techniques

    Module 15: Planning Poker

    • Definition
    • Benefits
    • Participants
    • How to play planning poker?
    • Planning Poker rules

    Course Curriculumof the Certified ScrumMaster (CSM) Training

    The CSM curriculum follows the official Scrum Alliance CSM Learning Objectives and the latest Scrum Guide. Modules are delivered over 2 days by a Certified Scrum Trainer® with hands-on workshops, facilitated exercises, and real Scrum scenarios.

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    Skills You Will Build as a Scrum MasterAcross the Full Scrum Framework

    This CSM programme develops the framework knowledge, facilitation techniques and servant-leadership skills that Scrum Alliance defines in its CSM Learning Objectives. By the end, you can set up and support a Scrum team and step confidently into the Scrum Master role.

    Apply Scrum Theory and Empiricism

    Explain the empirical foundation of Scrum and its three pillars of transparency, inspection and adaptation, and connect the framework to the Agile Manifesto so you can guide teams working in complex, changing environments.

    Live and Coach the Five Scrum Values

    Model commitment, focus, openness, respect and courage, and help teams build the trust and psychological safety that make Scrum effective in real delivery settings.

    Enable the Scrum Team

    Clarify the three accountabilities of Scrum Master, Product Owner and Developers, and foster the self-management and cross-functionality a high-performing Scrum team depends on.

    Facilitate All Five Scrum Events

    Run Sprint Planning, the Daily Scrum, Sprint Review and Retrospective within their timeboxes, protecting the Sprint and keeping every event purposeful and productive.

    Manage the Three Scrum Artifacts

    Work with the Product Backlog, Sprint Backlog and Increment and their commitments, the Product Goal, Sprint Goal and Definition of Done, to keep work transparent and outcome focused.

    Lead as a Servant Leader

    Serve the team, the Product Owner and the organisation through coaching, facilitation and impediment removal, using techniques like dot voting and affinity mapping to unlock progress.

    Who Should TakeCSM Training in Chiang Mai?

    Scrum Master

    Agile Team Lead

    Project Manager (Agile)

    Delivery Manager

    Team Lead

    Product Manager

    Business Analyst (Agile teams)

    Agile Coach (aspiring)

    Who Can Take This Certification Training

    Certified ScrumMaster (CSM) Training Modesfor Professionals and Teams

    We offer flexible training formats designed to suit different learning preferences, schedules, and professional goals. Whether you prefer collaborative classroom learning, live online sessions, team-based training, or personalized guidance, choose the option that best supports your Scrum learning and professional development journey.

    CSM Live Virtual Training

    • Live online instructor-led sessions

    • Interactive discussions and virtual activities

    • Expert guidance from experienced trainers

    • Practice assessments and revision support

    • Dedicated Q&A sessions for concept clarification

    • Fixed schedules for accountability and momentum

    • Small batch sizes for personalized attention

    • Access from any location with internet connectivity

    THB 29140

    Attend fully interactive online sessions from anywhere while benefiting from real-time instructor guidance and collaborative learning experiences. This virtual CSM training in Chiang Mai option enables professionals to participate from any location.

    Official Scrum Akiance International-aligned Course Material

    Best For: Professionals seeking the flexibility of online learning without compromising on live instructor interaction.

    CSM Classroom Training

    • Instructor-led classroom sessions

    • Interactive discussions and group activities

    • Real-world examples and practical exercises

    • Structured learning with fixed schedules

    • Opportunities for peer networking and collaboration

    • Practice assessments and knowledge checks

    • Dedicated Q&A and concept clarification

    • Immediate trainer feedback and support

    Learn through face-to-face sessions led by experienced instructors in a collaborative classroom environment. This classroom CSM training in Chiang Mai format combines expert guidance, peer interaction, and hands-on activities to create an engaging learning experience.

    Official Scrum Akiance International-aligned Course Material

    Best For: Learners who prefer in-person interaction, structured schedules, and collaborative learning experiences.

    CSM Corporate Group Training

    • Customized training aligned to organizational goals

    • Flexible delivery: onsite, virtual, hybrid, or blended

    • Scheduling tailored to business availability

    • Role-based examples and industry-relevant discussions

    • Progress tracking and learner assessments where applicable

    • Dedicated coordination and administrative support

    • Consistent learning experiences across teams

    • Scalable delivery for local, regional, or global workforces

    Designed for organizations that want to build Agile capabilities at scale, standardize Scrum practices, and support workforce development through customized team learning initiatives. This format is ideal for CSM training for companies in Chiang Mai seeking to strengthen Agile delivery and team collaboration across the organization.

    Official Scrum Akiance International-aligned Course Material

    Best For: Organizations looking to upskill employees, address capability gaps, and deliver consistent training across teams.

    CSM Focused 1-to-1 Training

    • One-to-one instructor attention

    • Customized learning plans and objectives

    • Flexible scheduling based on availability

    • Personalized feedback and coaching

    • Additional focus on challenging topics

    • Targeted practice and revision support

    • Faster clarification of questions and concepts

    • Learning pace is adapted to individual needs

    Receive personalized instruction tailored to your goals, pace, and learning requirements through dedicated sessions with an expert trainer. This format provides CSM coaching in Chiang Mai for professionals seeking individualized support and focused learning guidance.

    Official Scrum Akiance International-aligned Course Material

    Best For: Professionals seeking personalized guidance, accelerated learning, or focused support to achieve specific outcomes.

    CSM Live Virtual Training

    CSM Live Virtual Training

    Live online instructor-led sessions

    Interactive discussions and virtual activities

    Expert guidance from experienced trainers

    Practice assessments and revision support

    Dedicated Q&A sessions for concept clarification

    Fixed schedules for accountability and momentum

    Small batch sizes for personalized attention

    Access from any location with internet connectivity

    Starts from

    THB 29140

    Please Note: Attend fully interactive online sessions from anywhere while benefiting from real-time instructor guidance and collaborative learning experiences. This virtual CSM training in Chiang Mai option enables professionals to participate from any location.

    Official Scrum Akiance International-aligned Course Material

    Best For: Professionals seeking the flexibility of online learning without compromising on live instructor interaction.

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    Why Choose Invensis LearningFor Your CSM Certification Training in Chiang Mai

    As a trusted CSM training company in Chiang Mai, Invensis Learning delivers structured CSM training for individual professionals and teams across Chiang Mai and Thailand who want to lead agile delivery with a Scrum Alliance credential. Our programmes combine accredited Certified Scrum Trainers, flexible delivery, organised courseware and learner-focused support. Whether you enrol as an individual or plan corporate training for your team, Invensis Learning offers a professional learning experience built around practical understanding, real-world application, and a supported path to the CSM.

    • Scrum Alliance Registered Education Provider delivering CSM through a Certified Scrum Trainer
    • Experienced, accredited trainers with real agile delivery and coaching backgrounds
    • Flexible formats: live virtual instructor-led, classroom and corporate group training
    • 16-hour programme aligned to the official Scrum Alliance CSM Learning Objectives
    • Two-year Scrum Alliance membership and digital badge included on passing the exam
    • Practical case studies covering facilitation, coaching and impediment removal
    • Dedicated learner support before, during and after the training
    • Guidance to complete the course and pass the Scrum Alliance online exam

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    Industries Served

    1-to-1

    Doubt-Clearing Sessions

    60+

    Global Course Portfolio

    100+

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    Leaders in Training industry for 12+ years

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    Over 5000 five star reviews

    Over 5000 five star reviews

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    Certified ScrumMaster (CSM) Locations in the ThailandAll our classroom training is now available online at your convenience

    Certified ScrumMaster (CSM) in Thailand

    Shangri-La Hotel Chiang Mai, 89/8, Chang Khlan Road, Chiang Mai Municipality, Pa Daed, Mueang Chiang Mai District, Chiang Mai Province, 50100, Thailand

    Certified ScrumMaster (CSM) in Thailand

    Chiang Mai Marriott Hotel, Chiang Mai

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    Corporate CSM Training in Chiang MaiFor Your Agile Teams

    • Suitable for small, medium and large agile teams
    • Customised schedules aligned to your delivery calendar
    • Flexible delivery through onsite, live virtual or hybrid formats
    • Certified Scrum Trainers with real agile coaching experience
    • Role-based examples relevant to software and outsourcing teams
    • Dedicated coordination and support for group training
    • Scalable delivery for teams across Chiang Mai and global locations

    Trusted by Teams Across Chiang Mai and Thailand

    Manao SoftwareAware GroupHire Quality SoftwareAgodaLINE MAN WongnaiKBTG

    What Our Learners Say

    Passed the CSM Exam with Confidence

    "The CSM course made the Scrum framework finally click for me. The trainer used real facilitation scenarios, and I passed the Scrum Alliance exam a week later. I now run our Daily Scrum and Retrospectives with real confidence."

    Napat Srisai

    Software Developer

    0/0

    A Clear Route into the Scrum Master Role

    "As a project coordinator moving into a Scrum Master role, I needed structure. The live online sessions covered the events, artifacts and values clearly, and the trainer answered every question. I feel ready to facilitate a real team."

    Suchada Wattana

    Project Coordinator

    0/0

    Practical Servant-Leadership Focus

    "Practical and well paced. I liked how the servant-leadership sessions connected to day-to-day team problems like removing impediments. The two-year Scrum Alliance membership was a useful bonus for my career."

    Thanapon Chaiyo

    Team Lead

    0/0

    Consistent Scrum Practice Across Our Team

    "We enrolled our delivery squad for corporate CSM training. Within weeks the team shared a common Scrum vocabulary and our Sprint Reviews became far more focused. The onsite delivery fitted our schedule perfectly."

    Kanya Phromma

    Delivery Manager, Software House

    0/0

    Scalable Training for Distributed Teams

    "As an L&D lead at a digital agency, I needed training that scaled across distributed teams. Invensis coordinated everything, the trainer was excellent, and our facilitation quality improved measurably after the programme."

    Wichai Boonmee

    L&D Lead, Digital Agency

    0/0



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    Frequently Asked QuestionsHere's everything you may ask...

    The Certified ScrumMaster is Scrum Alliance's entry-level Scrum Master certification. It validates your understanding of the Scrum framework, the Scrum Master role, and the values that make Scrum teams effective. It suits developers, testers, business analysts, project coordinators, team leads and anyone new to Scrum.

    General

    What is the CSM certification and who is it for?

    The Certified ScrumMaster is Scrum Alliance's entry-level Scrum Master certification. It validates your understanding of the Scrum framework, the Scrum Master role, and the values that make Scrum teams effective. It suits developers, testers, business analysts, project coordinators, team leads and anyone new to Scrum.

    Is the CSM worth it for my career in Chiang Mai?

    Yes. Agile delivery is now standard across Chiang Mai's software and outsourcing sector, and Scrum Master roles in Thailand average around 950,000 baht a year, rising to 1.33 million or more for senior and coaching roles. The CSM is the world's most recognised Scrum Master credential, making your skills easy to verify.

    Which body awards the CSM certification?

    The CSM is awarded by Scrum Alliance, the credential body behind the Scrum Master track. Invensis Learning delivers the course as a Scrum Alliance Registered Education Provider through a Certified Scrum Trainer, as Scrum Alliance requires.

    How long is the CSM certification valid?

    The CSM is valid for two years. To renew, you earn 16 Scrum Education Units (SEUs) and pay the Scrum Alliance membership renewal fee within each two-year cycle. SEUs can be earned through training, events, coaching and self-study.

    What comes after the CSM?

    The Advanced Certified ScrumMaster (A-CSM) is the next level in the Scrum Alliance Scrum Master track, covering advanced facilitation and coaching. The CSM is the mandatory prerequisite, and A-CSM also expects experience in a Scrum Master role.

    Pricing

    What is included in the CSM course fee?

    The fee typically includes Scrum Alliance aligned courseware, live instructor-led training by a Certified Scrum Trainer, case studies, practice questions, and learner support. Passing the exam also includes a two-year Scrum Alliance membership and digital badge. Request a quote for current pricing.

    How much does CSM training cost in Chiang Mai?

    Pricing varies by delivery format and schedule, so CSM training in Chiang Mai is quoted on request. The course fee usually covers the training, courseware and the Scrum Alliance exam. Talk to a learning advisor for a tailored quote.

    Is the CSM exam fee included in the training price?

    In most cases the CSM exam fee is included in the course fee paid to the training provider, since the Scrum Alliance online exam is unlocked after you complete an approved course. Confirm the inclusions when you request your quote.

    Do you offer corporate or group pricing?

    Yes. We offer corporate group training with customised schedules and volume-based pricing for delivery squads and engineering teams across Chiang Mai and Thailand. Contact us for a group quote.

    What payment options are available?

    We accept major credit and debit cards and bank transfers, with instalment options on selected plans. Speak with a learning advisor to choose the option that suits you.

    Exam

    What is the format of the CSM exam?

    The CSM exam is an open-book, multiple-choice test taken online through the Scrum Alliance member portal after you complete the course. It is based on the Scrum Alliance CSM Learning Objectives and the current Scrum Guide (November 2020). No proctor is required.

    How many questions are on the CSM exam and how long is it?

    The CSM exam has 50 multiple-choice questions and a 60-minute time limit. It is taken online and is open book, so you can refer to materials during the test.

    What is the passing score for the CSM exam?

    You need 74% to pass, which means answering at least 37 of the 50 questions correctly. Focus on broad mastery across Scrum theory, values, the team, events, artifacts and the Scrum Master role.

    What if I do not pass the CSM exam first time?

    Candidates typically get up to three attempts to pass within 90 days of completing the course. Our training and practice materials are designed to help you pass on the first attempt, with trainer guidance if you need it.

    How do I access the CSM exam after the course?

    Once you complete the approved course, the exam is unlocked in your Scrum Alliance member account. You have 90 days from course completion to sit the online exam. A member account is created as part of your course registration.

    Course Content

    What will I learn in the CSM training?

    You will learn the full Scrum framework: Scrum theory and empiricism, the five Scrum values, the three team accountabilities, the five events, the three artifacts, and the Scrum Master role as a servant leader. The course aligns to the Scrum Alliance CSM Learning Objectives.

    Do I need prior experience to take the course?

    No. The CSM has no formal education or work-experience prerequisite, so it is suitable for beginners as well as those formalising hands-on Scrum experience. Attendance at the approved course is required before you can sit the exam.

    How long is the CSM training programme?

    The programme runs for 16 hours of instruction, delivered as two full days or four half-days depending on the schedule. This exceeds the Scrum Alliance minimum contact-hour requirement for the CSM course.

    Which Scrum standard is the course based on?

    The course is grounded in the current Scrum Guide, the November 2020 edition by Ken Schwaber and Jeff Sutherland, together with the Scrum Alliance CSM Learning Objectives. This is the same basis as the CSM exam.

    What materials and practice are provided?

    You receive Scrum Alliance aligned courseware, industry case studies, practice questions and facilitation exercises covering coaching and impediment removal, plus guidance on earning SEUs for renewal.

    Enrollment

    How do I enrol in the CSM course in Chiang Mai?

    You can enrol through the Invensis Learning website. Choose your preferred format, complete payment, and you will receive access to schedules, courseware and learning resources. See upcoming batches to get started.

    What training formats are available?

    We offer live virtual instructor-led training, classroom sessions and customised corporate group training, so you can learn online or in person. The online (live virtual) option suits remote and distributed teams across Chiang Mai.

    How soon can I start?

    New batches run regularly across weekday and weekend schedules. Check the upcoming schedules or talk to a learning advisor to pick a start date that fits your calendar.

    Can I reschedule or transfer my enrolment?

    Yes. Flexi options let you reschedule or transfer to another batch on selected plans. Contact our support team to arrange this before your session.

    What is the refund or cancellation policy?

    Refunds and cancellations follow our published policy, and selected plans include a money-back option. Reach out to our team for the details that apply to your enrolment.