Course Overview

    Overview

    Course Highlights

    Eligibility Criteria

    Benefits

    Exam Format

    Certification Cost

    What Is the Change Management Foundation and Practitioner Certification?The People Side of Successful Change

    Change Management Foundation and Practitioner (CM-F&P) certification training in Tunisia equips you to lead the people side of organisational change with confidence. The Foundation level validates your knowledge of change management concepts and models, while the Practitioner level proves you can apply them to real change scenarios. Together they form one complete pathway recognised by employers across banking, telecoms, consulting and the public sector. The programme suits HR business partners, project and programme managers, organisational development practitioners and transformation leaders who want a globally respected credential. You learn established frameworks including ADKAR, Kotter's 8-Step Model, Lewin's model and Bridges' Transition Model, all aligned to the current Change Management Foundation and Practitioner syllabi and the Change Management Body of Knowledge (CMBoK). As Tunisia accelerates public sector digitalisation and its banks and telecoms run large transformation programmes, professionals who can manage adoption and resistance are increasingly in demand. Delivered in live virtual and corporate formats over 40 hours of instruction, the training gives you the models, tools and exam readiness to make the shift. Start your change management journey with Invensis Learning.

    What Is the Change Management Foundation and Practitioner Certification?The People Side of Successful Change

    Certification Badge

    Key Highlightsof the Change Management Foundation and Practitioner Training Course

    Change Management F&P Certification Eligibility in TunisiaDo You Qualify for the Change Management F&P Exam?

    Why Earning Both Change Management Credentials Pays OffSkills Employers Across Tunisia Value

    Change Management F&P Exam Format in TunisiaWhat to expect on exam day

    The Change Management Foundation and Practitioner exams in Tunisia assess your understanding of change management principles and your ability to apply them in real-world organizational environments. The Foundation exam focuses on core concepts, terminology, and frameworks through multiple-choice questions, while the Practitioner exam evaluates your ability to analyze scenarios and apply change management techniques to practical business situations. Understanding the structure, duration, and passing requirements of both exams helps candidates prepare effectively and approach certification with confidence.

    Change Management F&P Certification Cost in Tunisia

    Note: Prices may vary depending on your location and delivery preferences. Reach out to our learning advisors for the exact pricing details.

    Change Management Careers and Pay in TunisiaWhere the Role Leads

    Change management is becoming a recognised profession across Tunisia as banks, telecoms, offshoring firms and government bodies run concurrent digital and restructuring programmes. Employers increasingly separate professionals who can lead adoption from those who only deliver projects. Demand spans HR business partner, organisational development, change manager and transformation lead roles, and here is what the market is telling us right now.

    What Is Driving Change Management Demand in Tunisia?

    Change management is more than a credential. It is the skill that makes transformation stick. Join professionals in Tunisia who lead adoption, reduce resistance and deliver lasting change. Start your journey today.

    Your Tunisia Change Career Shift

    Your Career Before and After Certification

    The Shift This Training Delivers

    Tunisia's transformation agenda is expanding with public sector digitalisation and private-sector modernisation, and employers increasingly separate certified change professionals from the rest. Here is which side of that line you want to be on.

    Sources: Paylab, Glassdoor, WorldSalaries (Tunisia) 2026.

    How to Get Change Management F&P Certified in TunisiaStep-by-Step Certification Process

    Embark on the road to Change Management certification exam success in Tunisia. The certification path is a structured two-exam track: complete the 5-day Invensis Learning training, sit the Foundation exam (50 MCQ / 40 min / 50% pass / closed book), then the Practitioner exam (4 case-study questions / 2.5 hours / 50% pass / objective testing). On passing both, you earn the Change Management Foundation and Practitioner credentials.

    Step 1: Eligibility Check

    Begin your Change Management journey by conducting an eligibility check. This step ensures you have the foundational knowledge to maximize the upcoming training.

    Step 2: Exam Preparation

    Dive into comprehensive study materials, practice exams, and expert-authored guides that equip you with the insights and skills needed for the Change Management certification.

    Step 3: Learn

    Enroll in our expert-led Change Management Courses Live Online and embark on a transformative learning experience. Equip yourself with the tools to confidently lead change initiatives and become a change agent within your organization.

    Step 4: Prepare for the Examinations

    Strengthen your readiness using practice questions, mock examinations, case-study exercises, revision plans, and guided learning activities. This stage serves as focused Change Management F&P exam prep training designed to improve confidence and examination performance

    Step 5: Take Exam

    Sit for the Change Management Foundation exam (50 MCQ, 40 min, 50% pass, closed book) and the Practitioner exam (4 case-study questions, 2.5 hours, 50% pass, objective testing). Your efforts culminate as you sit for the Change Management certification exams.

    Step 6: Exam Results

    Once you've completed the exam, it's time to eagerly await your results. Regardless of the outcome, take this moment to reflect on your journey and plan your next change-management engagement.

    Module 1: Individual Change

    • Understanding change models
    • A Behavioral Approach to Change
    • Cognitive and Psychodynamic Approach to Change
    • Perspectives about Humanistic Psychology

    Module 2: Team Change

    • Understanding the Nature of theme models
    • Identify leadership issues in Change
    • Learning how to improve team effectiveness. Also, how individuals affect team dynamics
    • Learn Tuckman's model of team change and the development changes teams go through

    Module 3: Organizational Change

    • Understanding the various organizational metaphors, like Flux and Transformation organizational metaphor
    • Learn the eight-step model for transforming your organization
    • Identify the three phases in transition management and distinguish between a planned and transitional change
    • Understand the process involved when managing Change

    Module 4: Leading Change

    • What is the leader's role in the key organizational metaphors
    • Learn the role of a leader in Change Management
    • Identify the leadership focus for the various phases of Change
    • Learn the Goleman leadership skills and practices

    Module 1: Individual Change

    • The defining features of models which describe how people learn:
    • The learning process and the learning dip; the Gestalt terms ‘foreground’ and ‘background’; the sequence of the learning process (conscious/unconscious incompetence to unconscious competence)
    • The stages and sequence of the ‘learning cycle’ (Kolb) and the related learning styles
    • The perspectives associated with the cognitive approach to change
    • Achieving results and setting goals; the ‘well-formed outcome’; the sequence which connects self-concept to results
    • Techniques for changing beliefs and performance
    • The perspectives associated with the psychodynamic approach to change
    • The sequences and terms used in theories using the idea of a ‘change curve’ (Kubler-Ross; Adams, Hayes and Hopson
    • The sequences and terms used in the Virginia Satir model and critical points in the change process (Satir; Weinberg)
    • The perspectives associated with the humanistic psychology approach to change
    • The levels and terms used in the hierarchy of needs (Maslow)
    • The three ‘crucial conditions’ to bring about growth and development with individuals within organizations and process of change (Rogers and the path to personal growth)
    • The Gestalt approach to individual and organizational change; the terms used and sequence of the Gestalt cycle (Perls; Nevis)
    • The individual personality ‘preferences’ identified by the MBTITM and the responses of four types of individuals to change (Myers and Briggs)
    • The factors that influence how to manage change in self and others
    • Propensity for change – five factors (Cameron and Green)
    • The stages and terms used in the transformative change model and factors causing resistance to change (Schein)
    • How managers and change agents can help others to change
    • The theories and models about the nature of teams
    • What is a group and when is it a team? (Various)
    • Why we need teams and the relationship between uncertainty and teamwork (Casey) 3. Types of organizational teams (Cameron and Green)
    • How to Improve Team Effectiveness. The five elements that contribute to the level of a team’s effectiveness or ineffectiveness (Glaser and Glaser)
    • Tuckman’s model of team change and the stages of development that teams go through
    • Leadership Issues in Team Change. The phases that groups go through and the challenges for leaders (Bion and Turquet) (see Appendix A, Note 1)
    • How individuals affect team dynamics
    • MBTI and Teams
    • Similarity and difference between individuals within teams (McCaulley) 3. Team types (Belbin)

    Module 2: Team Change

    • The elements of theories and models about how individuals affect team dynamics
    • How team members with different MBTI react to one another in teams and their attitudes to change
    • The advantages and disadvantages of similarity and difference between individuals within teams (McCaulley)
    • The contributions and allowable weaknesses of people playing different team roles (Belbin)
    • How team effectiveness can be improved during change using: Glaser and Glaser’s five elements (defined in 0202); Tuckman’s model of team change (defined in 0203); Bion and Turquet’s leadership issues (defined in 0204); the John Adair model; the team leader’s role and behaviors; facilitation; and action learning.
    • How different types of teams and different individuals within teams affect the way teams react to change (as identified in 0201 and 0205)

    Module 3: Organizational Change

    • The key beliefs and assumptions associated with the Machine organizational metaphor (Morgan)
    • The key beliefs and assumptions associated with the Political Systems organizational metaphor (Morgan)
    • The key beliefs and assumptions associated with the Organisms organizational metaphor (Morgan)
    • The key beliefs and assumptions associated with the Flux and Transformation organizational metaphor (Morgan)
    • The underlying principles behind understanding the driving forces and resisting forces in any situation if change is to happen:
    • Force Field Analysis, examining the driving and resisting forces (Lewin)
    • Three-step model of organizational change (Lewin)
    • The factors in the change formula (Beckhard and Harris)
    • The four phases of planned change that draws on the disciplines of project management (Bullock and Batten)
    • The Eight Step Model for transforming your organization (Kotter) (Note: Fig.3.3 on P127 is not examined)
    • The four components in the congruence model that draws on the socio-technical view of organizations and addresses the dynamics of what happens in an organization when we try to change it. (Nadler and Tushman)
    • The three phases in managing transition and the distinction between planned change and transition (Bridges)
    • The “principles of environmental systems” for how organizations operate and its relevance to sustaining and renewing organizational change (Senge et al)

    Module 4: Leading Change

    • The leader’s role linked to each of the four key organizational metaphors
    • The description of visionary leadership including
    • The characteristics of visionary leaders (Bennis)
    • What leaders really do (Kotter)
    • The characteristics of other theories on leadership approaches
    • Transformational and transactional leadership (Bass; Bryman)
    • Story telling leadership (Gardner)
    • Adaptive leadership (Heifitz and Laurie)
    • Connective leadership (Lipman-Blumen) (Note: Leadership for the 21st century and Table 4.3 are not examined)
    • The characteristics of other theories on leadership approaches
    • Transformational and transactional leadership (Bass; Bryman)
    • Story telling leadership (Gardner)
    • Adaptive leadership (Heifitz and Laurie) 4. Connective leadership (Lipman-Blumen) (Note: Leadership for the 21st century and Table 4.3 are not examined)
    • The leadership styles and skills (Goleman)
    • Leadership styles that get results
    • Emotional competencies for leaders
    • The different leadership focus for different phases of change:
    • Kotter’s recommended actions for the first four change steps in leading change
    • Learning how to persevere (Kanter)
    • Leading people through transition (Bridges) (Note: Inner and outer leadership, Table 4.6, P185-6 not examined at Foundation level)
    • The importance of self-knowledge and inner resources:
    • The role of self-knowledge (Bennis)
    • Characteristics of principle-centered leaders (Covey)
    • Covey’s seven habits (Note: Erikson, Table 4.8 is not examined)

    Course Curriculumof the Change Management Foundation and Practitioner Certification Training

    The Change Management F&P curriculum follows the official Change Management Body of Knowledge (CMBoK) and covers Individual, Team, Organizational, and Leading Change at both Foundation and Practitioner depth.

    Change Management Foundation Course Curriculum

    Change Management Practitioner Course Curriculum

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    The Change Management Skills You Will BuildApplied Across Real Change Scenarios

    This programme builds the knowledge and applied capability behind both credentials. By the end you can diagnose how people and organisations respond to change and apply proven models to real transformation scenarios.

    Guiding Individuals Through Change

    Apply individual change models such as ADKAR and Bridges' Transition Model to diagnose where change is stalling, address resistance and support people through endings, uncertainty and new beginnings.

    Leading Organisational Change

    Select and apply organisational models including Lewin's three-step model, Kotter's 8-Step Model and McKinsey 7-S, and assess culture and readiness to shape the right change approach.

    Stakeholder Engagement and Communication

    Analyse stakeholders, build targeted engagement and communication plans, and use influencing techniques to manage expectations and resistance across the change lifecycle.

    Planning and Delivering Change

    Run change impact assessments, develop a complete change management plan covering communication, training and resistance, and embed new ways of working so change is sustained.

    Personal and Professional Change Practice

    Strengthen emotional intelligence, coaching and facilitation skills, manage ethical dilemmas, and apply reflective practice grounded in the Change Management Body of Knowledge.

    Exam-Ready Technique for Both Levels

    Prepare for the closed-book Foundation exam and the open-book, scenario-based Practitioner exam with mock questions and efficient navigation of the Practitioner Guide.

    Who Should TakeChange Management F&P Certification Training in Tunisia?

    Change Leaders

    Change Project Managers

    Transformation Managers

    Business Change Managers

    Operational Line Managers

    Project Team Members

    HR Representatives

    Business Managers

    Project and Program Managers

    Who Can Take This Certification Training

    Change Management F&P Training Optionsfor Professionals and Teams

    We offer flexible training formats designed to suit different learning preferences, schedules, and professional goals. Whether you prefer classroom learning, live online sessions, team-based learning, or personalized coaching, choose the option that best supports your Change Management Foundation & Practitioner learning journey.

    Change Management Live Virtual Training

    • Live online instructor-led sessions

    • Interactive discussions and virtual activities

    • Expert guidance from experienced trainers

    • Practice assessments and revision support

    • Dedicated Q&A sessions for concept clarification

    • Fixed schedules for accountability and momentum

    • Small batch sizes for personalized attention

    • Access from any location with internet connectivity

    USD 1245

    Attend fully interactive online sessions from anywhere while benefiting from real-time instructor guidance and collaborative learning experiences. This Virtual Change Management F&P training option provides flexibility while maintaining direct engagement with experienced trainers.

    Best For: Professionals seeking the flexibility of online learning without compromising on live instructor interaction.

    Change Management Classroom Training

    • Instructor-led classroom sessions

    • Interactive discussions and group activities

    • Real-world examples and practical exercises

    • Structured learning with fixed schedules

    • Opportunities for peer networking and collaboration

    • Practice assessments and knowledge checks

    • Dedicated Q&A and concept clarification

    • Immediate trainer feedback and support

    Learn through face-to-face sessions led by experienced instructors in a collaborative classroom environment. This Classroom Change Management F&P training format combines expert guidance, peer interaction, and practical exercises to create an engaging learning experience.

    Best For: Learners who prefer in-person interaction, structured schedules, and collaborative learning experiences.

    Change Management Corporate Group Training

    • Customized training aligned to organizational goals

    • Flexible delivery: onsite, virtual, hybrid, or blended

    • Scheduling tailored to business availability

    • Role-based examples and industry-relevant discussions

    • Progress tracking and learner assessments where applicable

    • Dedicated coordination and administrative support

    • Consistent learning experiences across teams

    • Scalable delivery for local, regional, or global workforces

    Designed for organizations that want to build change leadership capabilities, improve transformation outcomes, and support workforce development through structured learning initiatives. This format is ideal for Change Management F&P training for companies in Tunisia seeking to equip teams with practical change management skills.

    Best For: Organizations looking to upskill employees, address capability gaps, and deliver consistent training across teams.

    Change Management Focused 1-to-1 Training

    • One-to-one instructor attention

    • Customized learning plans and objectives

    • Flexible scheduling based on availability

    • Personalized feedback and coaching

    • Additional focus on challenging topics

    • Targeted practice and revision support

    • Faster clarification of questions and concepts

    • Learning pace is adapted to individual needs

    Receive personalized instruction tailored to your goals, pace, and learning requirements through dedicated sessions with an expert trainer. This format provides Change Management F&P coaching for professionals seeking individualized support with certification preparation, stakeholder engagement strategies, and organizational change initiatives.

    Best For: Professionals seeking personalized guidance, accelerated learning, or focused support to achieve specific outcomes.

    Change Management Live Virtual Training

    Change Management Live Virtual Training

    Live online instructor-led sessions

    Interactive discussions and virtual activities

    Expert guidance from experienced trainers

    Practice assessments and revision support

    Dedicated Q&A sessions for concept clarification

    Fixed schedules for accountability and momentum

    Small batch sizes for personalized attention

    Access from any location with internet connectivity

    Starts from

    USD 1245

    Please Note: Attend fully interactive online sessions from anywhere while benefiting from real-time instructor guidance and collaborative learning experiences. This Virtual Change Management F&P training option provides flexibility while maintaining direct engagement with experienced trainers.

    Best For: Professionals seeking the flexibility of online learning without compromising on live instructor interaction.

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    Why Choose Invensis Learning in TunisiaTrusted, Proven Training

    Invensis Learning delivers structured change management training for individual professionals and organisations in Tunisia that want to build people-side transformation capability and prepare for both certification exams. Our programmes combine experienced trainers, syllabus-aligned courseware, flexible delivery and learner-focused support. Whether you enrol as an individual or plan corporate training for your team, Invensis Learning, a trusted training company in Tunisia, provides a professional experience built around practical understanding, real-world application and measurable outcomes. We are an ISO 9001:2015 and ISO 27001:2022 certified training organisation.

    • Experienced change management trainers with real transformation delivery expertise
    • Live virtual and corporate group formats to suit professionals and teams in Tunisia
    • Courseware aligned to the current Foundation and Practitioner syllabi and the CMBoK
    • Guidance to prepare for both the Foundation and Practitioner exams
    • Structured 40-hour programme covering all five syllabus topic areas
    • Mock questions and open-book technique for the Practitioner scenario exam
    • Customised schedules for corporate and team training programmes
    • Dedicated learner support before, during and after training

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    Change Management Foundation and Practitioner Training Locations in TunisiaInstructor-led in-person Classroom training is available for group batches. All other public cohorts are delivered as Instructor-led Live Virtual. See available cohorts

    Change Management Foundation and Practitioner Training Location in Tunisia

    Mövenpick Hotel Du Lac Tunis, Great Salt Lake Pass, lakeside, lake, El Khadra delegation, Tunisia, Tunis Governorate, 1053, Tunisia

    Change Management Foundation and Practitioner Training Location in Tunisia

    Sheraton Tunis Hotel, Tunisia

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    Corporate Change Management Training in TunisiaUpskill Your Team

    • Suitable for small, medium and large teams across departments
    • Customised schedules aligned with your team's availability
    • Flexible delivery through onsite, live virtual or blended formats
    • Experienced trainers with change and transformation expertise
    • Role-based, sector-relevant examples for stronger workplace application
    • Dedicated coordination and support for corporate programmes
    • Scalable delivery for teams across Tunisia and global locations

    Leading Organisations

    Tunisie TelecomBIATOoredoo TunisiaTalan TunisieSTEGAmen Bank

    What Our Learners Say

    Practical Models I Use Every Week

    "The training gave me a proper method for the people side of change. Applying ADKAR and Bridges to our core banking rollout in Tunis made a real difference, and I passed both exams on schedule."

    Amine Bouzid

    Change Manager, Banking

    0/0

    The Right Step for HR Professionals

    "As an HR business partner I needed the language and tools to support leaders through restructuring. The Foundation content built my confidence and the Practitioner scenarios felt very close to my day job."

    Ines Gharbi

    HR Business Partner

    0/0

    A Strong Bridge into Transformation

    "I moved from project delivery into transformation work, and this certification bridged the gap. The trainer explained stakeholder engagement and resistance management with clear, realistic examples."

    Wassim Trabelsi

    Transformation Project Manager

    0/0

    Adoption Improved Across Our Programme

    "We trained a mixed PMO and HR group ahead of a major digital programme. The shared change vocabulary improved adoption and reduced friction between teams. The corporate delivery was well organised."

    Sonia Ben Amor

    L&D Manager, Telecommunications

    0/0

    Consistent Change Practice for Our Team

    "Our transformation office needed a consistent change method across business units. Invensis tailored the sessions to our sector and the team now applies the same models on every initiative."

    Karim Jelassi

    Head of Transformation, Financial Services

    0/0



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    We also deliver Change Management Foundation and Practitioner Training across multiple cities

    Invensis Learning delivers industry-leading Change Management Foundation and Practitioner training solutions tailored for individuals and organizations.

    Frequently Asked QuestionsHere's everything you may ask...

    Change Management Foundation and Practitioner (CM-F&P) is a two-level qualification covering the models, tools and practices for managing the people side of organisational change. Foundation validates your knowledge; Practitioner validates your ability to apply it to real scenarios. It draws on the Change Management Body of Knowledge (CMBoK).

    General

    What is the Change Management Foundation and Practitioner certification?

    Change Management Foundation and Practitioner (CM-F&P) is a two-level qualification covering the models, tools and practices for managing the people side of organisational change. Foundation validates your knowledge; Practitioner validates your ability to apply it to real scenarios. It draws on the Change Management Body of Knowledge (CMBoK).

    Is this change management certification worth it in Tunisia?

    Yes. As Tunisia advances public sector digitalisation and private-sector transformation, employers in banking, telecoms, consulting and government increasingly value certified change professionals. Change manager roles average around TND 72,000 a year, with transformation leads reaching higher, so the credential supports strong career and earning growth.

    Who should take this course?

    It suits HR business partners, project and programme managers, organisational development practitioners, consultants and leaders who sponsor or deliver change. Foundation has no prerequisites, so it is open to professionals at any stage who want a recognised change management credential.

    Which governing body sits behind the certification?

    The qualification aligns to the Change Management Foundation and Practitioner syllabi and the Change Management Body of Knowledge maintained by the Change Management Institute. It is recognised internationally across the UK, Europe, the Middle East and Africa, including Tunisia.

    Do I need change management experience to start?

    No. There are no formal prerequisites for the Foundation level, so beginners are welcome. The Practitioner level requires the Foundation certificate first, and both are covered end to end in the combined programme.

    Pricing

    What is included in the course fee?

    The fee typically covers instructor-led training across all five syllabus areas, syllabus-aligned courseware, mock questions, open-book exam technique and learner support. Exam voucher inclusion varies, so confirm current details with our team. Request a quote to see what your enrolment includes.

    How much does change management training cost in Tunisia?

    Pricing varies by delivery format and whether exams are bundled, so training in Tunisia is quoted on request. Speak with a learning advisor for current pricing and any group or corporate rates.

    Are the exam fees part of the training price?

    Exam fees and voucher inclusion depend on the package and can vary by region and channel. Confirm whether both the Foundation and Practitioner exams are included when you request a quote.

    Do you offer corporate or group discounts?

    Yes. We offer corporate group training with customised schedules and volume-based pricing for PMO, HR and transformation teams. Contact us for a tailored quote for your organisation in Tunisia.

    What payment options are available?

    We accept major cards and bank transfers, and offer instalment options on selected plans. Talk to a learning advisor to choose the option that suits you.

    Exam

    How many exams are in the combined programme?

    Two separate exams. The Foundation exam has 50 questions, lasts 40 minutes, is closed book with single-answer multiple choice, and needs 50% to pass (25 of 50). The Practitioner exam has 5 scenario sections worth 16 marks each (80 total), lasts 2.5 hours, is open book, and needs 50% to pass (40 of 80).

    What does open book mean for the Practitioner exam?

    The Change Management Practitioner Guide is permitted during the Practitioner exam. However, the scenario sections require analysis and judgement, so you cannot simply look up answers. Efficient navigation of the guide and solid method knowledge are both essential.

    What is the passing score for each exam?

    Both exams require 50% to pass. Foundation needs 25 correct out of 50 questions; Practitioner needs 40 marks out of 80 across its five scenario sections.

    Which standard and syllabus is the exam based on?

    The exams are based on the current Change Management Foundation and Practitioner syllabi, with the Practitioner exam referencing the Change Management Practitioner Guide (current edition) and the Change Management Body of Knowledge (CMBoK).

    How and where can I sit the exams?

    Both exams are delivered via online proctoring or at an authorised test centre, and are usually taken at the end of each training stage. Foundation is typically sat first, followed by the Practitioner exam. Ask our team about scheduling from Tunisia.

    Course Content

    What topics does the course cover?

    The programme covers all five syllabus areas: Change and the Individual, Change and the Organisation, Communication and Stakeholder Engagement, Change Practice, and Personal and Professional Management. Foundation builds knowledge; Practitioner develops applied, scenario-based skill.

    Which change models will I learn?

    You will study leading models including ADKAR, Bridges' Transition Model, Lewin's three-step model, Kotter's 8-Step Model, McKinsey 7-S, Schein's culture model, Goleman's emotional intelligence and Cialdini's principles of influence.

    Can a beginner follow the content?

    Yes. Foundation starts from core concepts with no prior experience assumed, then Practitioner builds applied skill through realistic scenarios. Trainer support and practice questions help beginners progress with confidence.

    How long is the training?

    The combined Foundation and Practitioner programme is 40 hours of instruction, delivered flexibly by daily schedule. Foundation content is typically covered first, followed by the Practitioner content and scenario practice.

    Are practice materials provided?

    Yes. The programme includes mock questions for both levels, industry case studies and guidance on open-book technique for the Practitioner scenarios, helping you identify weak areas and build exam readiness.

    Enrollment

    How do I enrol in the course?

    You can enrol through the Invensis Learning website. Choose your preferred format, complete payment, and you will receive access to schedules, courseware and learning resources. Talk to a learning advisor if you need help choosing.

    What training formats are available?

    We offer online (live virtual) instructor-led training and customised corporate group training for teams in Tunisia. Choose the format that best fits your schedule and learning goals.

    When can I start?

    New batches run regularly across convenient time zones for learners in Tunisia. See upcoming schedules or ask an advisor about the next available cohort for live virtual or corporate delivery.

    Can I reschedule my enrolment to another batch?

    Yes. Flexi options let you reschedule or transfer to another batch on selected plans. Contact support to arrange a change to your booking.

    What is the refund or cancellation policy?

    Refunds and cancellations follow our published policy, and selected plans include a money-back option. Reach out to our team for the details that apply to your enrolment.