Course Overview

    Overview

    Course Highlights

    Eligibility Criteria

    Benefits

    What Is Lean IT and How Does It Sharpen Your IT Operations?A Practical Route to Leaner IT Services

    Lean IT Foundation Training is a two-day, instructor-led course that applies Lean principles, thinking and tools to IT services and operations, so you deliver more value with less waste. Rooted in the Toyota Production System and accredited by EXIN, it teaches you to see work through the customer's eyes and remove everything that does not add value, which is why Lean IT training in Taiwan has become a practical upskilling choice for busy IT teams. Across the full 16-hour, eight-module syllabus you work through the five Lean principles, the three enemies of flow (muda, mura and muri), the Deming circle (PDCA), the Shingo model, value stream mapping, SIPOC, Voice of the Customer, 5S, Heijunka, Kanban and the Kaizen and DMAIC improvement cycle. The learning is hands-on, with practical exercises and industry case studies rather than theory alone. The programme suits IT professionals, service managers, team leaders, developers, testers, IT architects and process practitioners at any level, as there are no prerequisites. On completion you receive a course completion certificate from Invensis Learning and, more importantly, a Lean toolkit you can put to work the very next day.

    What Is Lean IT and How Does It Sharpen Your IT Operations?A Practical Route to Leaner IT Services

    Certification Badge

    Key Highlightsof the Lean IT Training Course

    Lean IT Foundation Training Eligibility in the TaiwanWho Can Enroll?

    What You GainFrom Lean IT Foundation Training

    Where Lean IT Skills Can Take Your Career in TaiwanRoles, Demand and Pay

    Lean IT skills are increasingly valued across Taiwan, where semiconductor, technology, finance and telecom employers run IT operations that must stay fast, reliable and efficient. As firms push digital transformation and struggle to hire enough specialists, professionals who complete Lean IT training and can remove waste and improve flow become the ones teams cannot do without. Demand spans process analysts, IT service managers, IT project managers and IT operations leaders, and here is what the market is telling us right now.

    Why Lean Skills Are in Demand Across Taiwan's IT Sector

    Lean IT is more than a method. It is a career advantage for IT professionals who can turn waste into value. Join those who keep Taiwan's IT services running lean and reliable. Start your journey today.

    Your Taiwan Lean IT Transformation

    From Firefighting IT to Leading Lean Change

    Your Taiwan Skills Shift

    Taiwan's IT and operations teams are under pressure to deliver more with lean budgets and tight talent, and employers increasingly notice who can improve the work, not just do it. Here is the shift Lean IT Foundation Training helps you make.

    Sources: WorldSalaries, ERI, Glassdoor (Taiwan) 2026.

    Module 1: Introduction to Lean

    • Understanding the Lean IT Foundation definition and how Lean principles have been adapted from manufacturing to IT service and operations environments
    • Exploring the Toyota Production System as the origin framework for Lean thinking and how its core principles translate to technology contexts
    • Learning the five Lean principles and how they provide a structured approach to identifying value, mapping flow, and pursuing perfection
    • Understanding waste types including muda, mura, and muri and how each manifests differently within IT workflows and delivery processes
    • Applying the Deming circle as a structured Plan-Do-Check-Act framework for iterative process improvement in IT environments

    Module 2: Focusing on the Customer

    • Understanding the Voice of the Customer concept and how it provides the foundation for all Lean improvement activity in IT organizations
    • Learning Critical-to-Quality concepts and how CTQ characteristics define the measurable attributes of IT services that matter most to customers
    • Exploring the VoC-to-CTQ linking process and how customer feedback and requirements are translated into actionable process improvement priorities

    Module 3: Improving Existing Processes

    • Understanding process definition principles and how IT processes are described, bounded, and documented for improvement purposes
    • Exploring the difference between push and pull systems and how pull-based thinking improves flow and reduces waste in IT service delivery
    • Learning how to create and use SIPOC diagrams to define process boundaries, identify stakeholders, and scope improvement initiatives
    • Applying Value Stream Mapping to visualize the flow of value and waste across IT processes from request to delivery
    • Understanding Heijunka as a demand-leveling technique and how it can reduce variability and improve throughput in IT workflows
    • Implementing 5S across IT environments to create organized, standardized, and sustainably maintained working conditions

    Module 4: Enhancing Operational Performance

    • Understanding Key Performance Indicators and how to define, select, and track KPIs that reflect the operational health of IT services
    • Learning Process Cycle Efficiency as a measure of the proportion of value-adding time within total process lead time across IT workflows
    • Connecting operational performance measurement to the Deming circle and how KPIs drive structured, evidence-based improvement cycles

    Module 5: Organization

    • Understanding communication cascade as a structured approach to aligning teams around improvement goals and operational priorities in IT organizations
    • Learning visual management principles and how visual displays, dashboards, and workplace organization tools improve transparency and accountability
    • Implementing Kanban boards as a visual workflow management tool for IT teams, covering design, configuration, and continuous improvement of board structure

    Module 6: Behavior and Attitude

    • Understanding the behaviors associated with Lean thinking and how they differ from habits formed in traditional, non-Lean IT Foundation working environments
    • Comparing traditional management approaches with Lean management philosophy and the implications for team leadership and decision-making in IT
    • Exploring Lean leadership principles and the role of leaders in creating the conditions for sustained Lean adoption and continuous improvement culture

    Module 7: Lean IT Foundation Leadership

    • Understanding the Shingo model and its guiding principles as a framework for building organizational cultures that sustain Lean IT Foundation practices
    • Exploring how Shingo model principles apply specifically within IT organizations and how they shape the behaviors of leaders, teams, and individuals

    Module 8: Lean IT Foundation Kaizen

    • Understanding DMAIC as a structured improvement methodology and how its Define, Measure, Analyze, Improve, and Control phases apply to IT process improvement
    • Learning the distinction between Kakushin, Kaikaku, and Kaizen as different scales of change and when each approach is appropriate within IT improvement programs
    • Developing a Kaizen mindset and understanding how ongoing, incremental improvement sustains Lean IT Foundation culture beyond formal improvement projects

    Course Curriculumof the Lean IT Training

    This Lean IT Foundation training course online is structured across eight modules that progress from the foundational philosophy of Lean and its origins in the Toyota Production System through to the practical application of Kaizen, DMAIC, and continuous improvement leadership within IT organizations. Each module builds on the previous one, ensuring that participants develop a complete, coherent, and practically applicable understanding of Lean IT Foundation. The curriculum is designed to be relevant to the full range of IT roles and functions, from service delivery and operations to software development, testing, architecture, and process management as practiced across the Taiwan.

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    The Lean IT Skills You Will BuildTools You Can Use the Next Day

    Skills covered in Lean IT Foundation Training span the full eight-module syllabus, from waste elimination and value stream mapping to Kaizen and Lean leadership. By the end you can diagnose waste, improve flow and drive continuous improvement in real IT operations.

    Spot and Remove Waste in IT

    Identify the three enemies of flow, muda, mura and muri, and classify activities as value-add, necessary non-value-add or non-value-add so you can strip waste out of IT processes.

    Map and Improve Value Streams

    Use SIPOC and value stream mapping to see how work really flows, measure process cycle efficiency, and pinpoint where delays, handovers and rework are hurting service delivery.

    Design IT Services Around the Customer

    Capture the Voice of the Customer, translate it into Critical to Quality requirements, and keep customer value at the centre of every improvement you make.

    Run Improvement with Kaizen and DMAIC

    Apply the Kaizen mindset and the DMAIC model, alongside Kakushin and Kaikaku, to structure continuous improvement and solve recurring IT service problems for good.

    Manage Flow with Kanban and 5S

    Use Kanban and visual management boards, 5S and Heijunka to improve flow, level workload and make the status of IT work visible to the whole team.

    Lead Lean Change in IT Teams

    Apply the Deming circle (PDCA), the Shingo model and Lean leadership behaviours, go see, ask why, show respect, to make a Lean transformation last.

    Who Should TakeLean IT Training in Taiwan?

    IT Professionals

    Project Managers

    Team Leaders

    IT Service Managers

    Software Developers

    Testers and QA Professionals

    IT Architects

    Process Practitioners

    Lean Coaches

    Who Can Take This Certification Training

    Lean IT Training Modesfor Professionals and Teams

    We offer flexible training formats designed to suit different learning preferences, schedules, and professional goals. Whether you prefer self-paced learning or a structured, corporate, instructor-led experience, choose the option that best supports your skill development journey through the best Lean IT Foundation online training options available.

    Lean IT Live Virtual Training

    • Live online instructor-led sessions

    • Interactive discussions and virtual activities

    • Expert guidance from experienced trainers

    • Practice assessments and revision support

    • Dedicated Q&A sessions for concept clarification

    • Fixed schedules for accountability and momentum

    • Small batch sizes for personalized attention

    • Access from any location with internet connectivity

    TWD 36640

    Attend fully interactive Weekday Lean IT Foundation training sessions from anywhere while benefiting from real-time instructor guidance and collaborative learning experiences.

    Best For: Professionals seeking the flexibility of online learning without compromising on live instructor interaction.

    Lean IT Classroom Training

    • Instructor-led classroom sessions

    • Interactive discussions and group activities

    • Real-world examples and practical exercises

    • Structured learning with fixed schedules

    • Opportunities for peer networking and collaboration

    • Practice assessments and knowledge checks

    • Dedicated Q&A and concept clarification

    • Immediate trainer feedback and support

    Attend fully interactive Weekday Lean IT Foundation training sessions from anywhere while benefiting from real-time instructor guidance and collaborative learning experiences.

    Best For: Learners who prefer in-person interaction, structured schedules, and collaborative learning experiences.

    Lean IT Corporate Group Training

    • Customized training aligned to organizational goals

    • Flexible delivery: onsite, virtual, hybrid, or blended

    • Scheduling tailored to business availability

    • Role-based examples and industry-relevant discussions

    • Progress tracking and learner assessments where applicable

    • Dedicated coordination and administrative support

    • Consistent learning experiences across teams

    • Scalable delivery for local, regional, or global workforces

    Designed for organizations that want to build capabilities at scale, standardize knowledge, and support workforce development through customized team learning initiatives and Lean IT Foundation training for companies.

    Best For: Organizations looking to upskill employees, address capability gaps, and deliver consistent training across teams.

    Lean IT Focused 1-to-1 Training

    • One-to-one instructor attention

    • Customized learning plans and objectives

    • Flexible scheduling based on availability

    • Personalized feedback and coaching

    • Additional focus on challenging topics

    • Targeted practice and revision support

    • Faster clarification of questions and concepts

    • Learning pace is adapted to individual needs

    Receive personalized instruction tailored to your goals, pace, and learning requirements through dedicated sessions delivered by our Lean IT Foundation training institute.

    Best For: Professionals seeking personalized guidance, accelerated learning, or focused support to achieve specific outcomes.

    Lean IT Live Virtual Training

    Lean IT Live Virtual Training

    Live online instructor-led sessions

    Interactive discussions and virtual activities

    Expert guidance from experienced trainers

    Practice assessments and revision support

    Dedicated Q&A sessions for concept clarification

    Fixed schedules for accountability and momentum

    Small batch sizes for personalized attention

    Access from any location with internet connectivity

    Starts from

    TWD 36640

    Please Note: Attend fully interactive Weekday Lean IT Foundation training sessions from anywhere while benefiting from real-time instructor guidance and collaborative learning experiences.

    Best For: Professionals seeking the flexibility of online learning without compromising on live instructor interaction.

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    Why Professionals Choose Invensis Learning for Lean IT Training in TaiwanLearning That Sticks at Work

    As a trusted Lean IT training company in Taiwan, Invensis Learning delivers Lean IT Foundation Training for professionals and organisations that want to build genuine Lean capability, not just sit through content. Our EXIN-accredited courseware, experienced trainers and practical, case-driven approach help learners apply Lean principles to real IT services from the very first day. Whether you enrol as an individual or arrange group training for your team, you get a professional learning experience built around practical understanding, workplace application and measurable outcomes, backed by ISO 9001 quality and ISO 27001 information-security standards.

    • EXIN-accredited Lean IT courseware delivered by experienced Lean trainers
    • Flexible formats for individuals, teams and corporate groups
    • Practical, case-driven sessions focused on real IT service problems
    • Structured study guide, quizzes and mock assessments for reinforcement
    • Flexi Pass lets you attend the training twice within two months
    • Dedicated learner support before, during and after training
    • Scalable delivery for local and multinational teams across Taiwan
    • ISO-certified quality and information-security management

    50+

    Industries Served

    1-to-1

    Doubt-Clearing Sessions

    60+

    Global Course Portfolio

    100+

    Countries Served

    ISO 9001:2015 Certified

    ISO 9001:2015 Certified

    ISO 27001:2022 Certified

    ISO 27001:2022 Certified

    Secure SSL Encryption

    Secure SSL Encryption

    Leaders in Training industry for 12+ years

    Leaders in Training industry for 12+ years

    Over 5000 five star reviews

    Over 5000 five star reviews

    Level AA conformance, W3C WCAG 2.2

    Level AA conformance, W3C WCAG 2.2

    Lean IT Training Locations in TaiwanAll our classroom training is now available online at your convenience

    Lean IT in Taiwan

    Grand Hyatt Hotel, 2, Songshou Road, Xicunli, Xinyi District, Xinyi Business District, Taipei City, 11051, Taiwan

    Lean IT in Taiwan

    W Hotel Taipei, 10, Section 5, Zhongxiao East Road, Xingya Li, Xinyi District, Xingya, Taipei City, 110, Taiwan

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    Corporate Lean IT Training in TaiwanUpskill Your IT Team

    • Suitable for small, medium and large IT and operations teams
    • Customised schedules aligned to your team's availability
    • Flexible delivery through onsite, live virtual or hybrid formats
    • Experienced trainers with real Lean and IT service expertise
    • Case studies mapped to your own IT environment and workflows
    • Dedicated coordination and learner support throughout
    • Scalable delivery for teams across Taiwan and global locations

    Trusted by Teams Across Taiwan's IT Sector

    TSMCFoxconnDelta ElectronicsMediaTekChunghwa TelecomCathay Financial

    What Our Learners Say

    Cut Waste Out of Our Service Desk

    "The value stream mapping and Kaizen sessions completely changed how I look at our service desk. Within weeks I had cut two redundant handovers and shortened our ticket cycle time. The trainer used real IT examples throughout."

    Wei-Chen Lin

    IT Service Analyst

    0/0

    A Practical Method That Sticks

    "As a developer I never had a shared language for improvement. Learning muda, mura and muri and the DMAIC cycle gave me a structured way to raise problems and actually get them fixed. Very practical and easy to follow."

    Yu-Ting Chang

    Software Developer

    0/0

    Hands-On and Immediately Useful

    "The two days were well paced and hands-on. The 5S, Kanban and Voice of the Customer tools were immediately useful in my operations role, and the mock assessments helped me lock in the concepts before applying them at work."

    Chia-Hao Wu

    IT Operations Specialist

    0/0

    Gave Our Team One Improvement Language

    "We ran the Lean IT programme for our whole platform team. The shared vocabulary of value streams and flow has made our stand-ups sharper and our improvement work far more consistent. The onsite delivery fitted our shift patterns well."

    Mei-Ling Hsu

    IT Operations Manager, Electronics Sector

    0/0

    Tailored and Business-Relevant

    "Invensis Learning tailored the case studies to our IT service environment, which made the training land with the team. We have since embedded regular Kaizen reviews and are already seeing less rework across support and delivery."

    Cheng-Yu Kao

    Head of IT Service Management, Financial Services

    0/0



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    Frequently Asked QuestionsHere's everything you may ask...

    Lean IT Foundation Training is a two-day course that applies Lean principles and tools to IT services and operations to reduce waste and improve service delivery. It suits IT professionals, service managers, team leaders, developers, testers, IT architects and process practitioners at any level.

    General

    What is Lean IT Foundation Training and who is it for?

    Lean IT Foundation Training is a two-day course that applies Lean principles and tools to IT services and operations to reduce waste and improve service delivery. It suits IT professionals, service managers, team leaders, developers, testers, IT architects and process practitioners at any level.

    Is Lean IT training worth it for IT professionals in Taiwan?

    Yes. With Taiwan's semiconductor, technology and finance sectors under pressure to run IT leaner amid a talent shortage, professionals who can eliminate waste and improve flow are in strong demand. The skills apply directly to everyday IT work, from service desks to cloud operations.

    Do I need any prior experience to take this course?

    No. There are no prerequisites for Lean IT Foundation Training. A basic understanding of IT services and Lean concepts is helpful but not essential, and the course is designed to be beginner-friendly.

    Who accredits the Lean IT Foundation courseware?

    The Lean IT Foundation course is accredited by EXIN. Invensis Learning delivers the EXIN-accredited courseware through experienced trainers, combining instruction with practical exercises and industry case studies.

    How long is the Lean IT Foundation Training?

    The course runs for two days, a total of 16 hours, covering the full eight-module Lean IT syllabus. It can also be delivered as four half-days to suit team schedules.

    Pricing

    How much does Lean IT training cost in Taiwan?

    Fees vary by delivery format, such as live virtual or corporate onsite, and by group size, so pricing is available on request. Contact a learning advisor for a current quote tailored to your needs.

    What is included in the course fee?

    The fee typically includes EXIN-accredited courseware, a study guide, chapter-end quizzes, mock assessments, practical exercises and learner support, plus a course completion certificate from Invensis Learning. Request a quote for the full inclusions.

    Do you offer group or corporate pricing?

    Yes. We offer corporate group training with customised schedules and volume-based pricing for IT and operations teams. Ask about corporate pricing for a tailored quote for your team.

    Is there a retake option if I want to attend again?

    Yes. With the Flexi Pass, Pay Once Attend Twice, you can retake the training within the next two months at no extra charge. Speak with our team to arrange this.

    What payment options are available?

    We accept major credit and debit cards and bank transfers, and instalment options are available on selected plans. Talk to a learning advisor to choose the option that suits you.

    Assessment

    Is there an exam for Lean IT Foundation Training?

    No. This programme is delivered as skills training with no examination. Your learning is reinforced through practical exercises, chapter-end quizzes and mock assessments during the course.

    What certificate do I receive on completion?

    On completing the training you receive a course completion certificate from Invensis Learning recognising your learning achievement. The course itself is accredited by EXIN.

    How is my learning checked during the course?

    Learning is checked through interactive exercises, industry case studies, chapter-end quizzes and mock assessments rather than a formal exam. This keeps the focus on applying Lean tools to real IT scenarios.

    Will this training help me apply Lean at work?

    Yes. The course is built around practical application, so you leave able to map value streams, run Kaizen events and use tools such as 5S, Kanban and DMAIC on your own IT processes.

    Is the course suitable for a whole team to attend together?

    Yes. It works well as a team programme, giving everyone a shared Lean language and method. Corporate delivery can be customised with case studies drawn from your own IT environment.

    Course Content

    What topics are covered in the Lean IT syllabus?

    The eight-module syllabus covers the introduction to Lean, focusing on the customer, improving existing processes, enhancing operational performance, organisation, behaviour and attitude, Lean IT leadership and Lean IT Kaizen.

    Which Lean tools and models will I learn?

    You will learn the five Lean principles, muda, mura and muri, the Deming circle (PDCA), the Shingo model, value stream mapping, SIPOC, Voice of the Customer and CTQ, 5S, Heijunka, Kanban, and the Kaizen and DMAIC improvement cycle.

    Is the training hands-on or theory-based?

    It is hands-on. The course combines instruction with practical exercises and industry-driven case studies, so you practise applying Lean tools to realistic IT service situations rather than only learning the theory.

    What learning materials are provided?

    You receive EXIN-accredited Lean IT courseware, a study guide created by subject matter experts, chapter-end quizzes and mock assessments, along with practice-based learning support.

    Can the content be tailored to my industry?

    Yes, for corporate groups. Case studies and examples can be aligned to your sector, whether semiconductor, technology, finance or telecom, so the Lean tools connect directly to your team's work.

    Enrollment

    How do I enrol in Lean IT training in Taiwan?

    You can enrol through the Invensis Learning website. Choose your preferred format, complete your registration, and you will receive access to the schedule, courseware and learning resources. See upcoming batches to get started.

    What delivery formats are available?

    The training is available as live virtual instructor-led sessions and as corporate onsite training for teams. Verify current schedules and formats with a learning advisor.

    How soon can I start?

    New live virtual batches run regularly, and corporate sessions are scheduled around your team's availability. Talk to a learning advisor to see upcoming batches and pick a date that works for you.

    Can I reschedule my booking to another batch?

    Yes. Flexi options let you reschedule to another batch, and the Flexi Pass lets you attend the training twice within two months. Contact support to arrange a change.

    Can you deliver the training onsite for our team in Taiwan?

    Yes. We deliver corporate onsite and live virtual training for teams across Taiwan, customised to your schedule and IT environment. Request a corporate quote to plan a session for your team.