Course Overview

    Overview

    Course Highlights

    Eligibility Criteria

    Benefits

    What Is Lean IT and What Can It Do for YouSkills That Streamline IT Services

    Lean IT training in Switzerland gives IT and service teams a practical way to work faster, cut waste and deliver more value to customers. The Lean IT Foundation Training, accredited by EXIN, applies Lean thinking and the Toyota Production System to real IT services and operations, so you learn methods you can use straight away. Across an interactive two-day (16 hour) programme, you explore the five Lean principles, the Deming circle (PDCA), the Shingo model, DMAIC and Kaizen, alongside tools such as Value Stream Mapping, 5S and Kanban. The course spans eight modules, from focusing on the customer to Lean IT leadership, taught through hands-on exercises and industry-driven case studies. Whether you work in IT service management, operations or process improvement, the course helps you spot and remove waste, raise service quality and build a culture of continuous improvement. On completion you receive a course completion certificate from Invensis Learning that recognises your learning achievement.

    What Is Lean IT and What Can It Do for YouSkills That Streamline IT Services

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    Key Highlightsof the Lean IT Training Course

    Lean IT Foundation Training Eligibility in the SwitzerlandWho Can Enroll?

    Why Lean IT Skills Pay off at WorkFor Professionals and Teams

    Where Lean IT Takes You in SwitzerlandCareers in Continuous Improvement

    In Switzerland, the ability to make IT services faster, leaner and more reliable is in real demand. Banks, insurers, pharma, telecom and technology firms are modernising IT delivery while facing high operating costs, so professionals who complete Lean IT training and can remove waste and improve flow stand out. Lean IT skills open roles from Process Improvement Specialist and IT Service Delivery Manager to Continuous Improvement Manager and IT Operations Manager, and here is what the Swiss market is telling us right now.

    What Is Driving Demand for Lean IT in Switzerland

    Lean IT is more than a course. It is a practical way to make IT services faster, cleaner and more reliable. Join professionals across Switzerland who turn waste into value and lead continuous improvement at work. Start your journey today.

    Your Swiss Lean IT Transformation

    From Firefighting to Flow: Your Lean IT Shift

    Where the Training Takes You Next

    Swiss organisations are modernising IT delivery while managing high costs, and they increasingly separate the professionals who can drive efficiency from those who cannot. Here is which side of that line you want to be on.

    Sources: Glassdoor, SalaryExpert, PayScale (Switzerland) 2026.

    Module 1: Introduction to Lean

    • Understanding the Lean IT Foundation definition and how Lean principles have been adapted from manufacturing to IT service and operations environments
    • Exploring the Toyota Production System as the origin framework for Lean thinking and how its core principles translate to technology contexts
    • Learning the five Lean principles and how they provide a structured approach to identifying value, mapping flow, and pursuing perfection
    • Understanding waste types including muda, mura, and muri and how each manifests differently within IT workflows and delivery processes
    • Applying the Deming circle as a structured Plan-Do-Check-Act framework for iterative process improvement in IT environments

    Module 2: Focusing on the Customer

    • Understanding the Voice of the Customer concept and how it provides the foundation for all Lean improvement activity in IT organizations
    • Learning Critical-to-Quality concepts and how CTQ characteristics define the measurable attributes of IT services that matter most to customers
    • Exploring the VoC-to-CTQ linking process and how customer feedback and requirements are translated into actionable process improvement priorities

    Module 3: Improving Existing Processes

    • Understanding process definition principles and how IT processes are described, bounded, and documented for improvement purposes
    • Exploring the difference between push and pull systems and how pull-based thinking improves flow and reduces waste in IT service delivery
    • Learning how to create and use SIPOC diagrams to define process boundaries, identify stakeholders, and scope improvement initiatives
    • Applying Value Stream Mapping to visualize the flow of value and waste across IT processes from request to delivery
    • Understanding Heijunka as a demand-leveling technique and how it can reduce variability and improve throughput in IT workflows
    • Implementing 5S across IT environments to create organized, standardized, and sustainably maintained working conditions

    Module 4: Enhancing Operational Performance

    • Understanding Key Performance Indicators and how to define, select, and track KPIs that reflect the operational health of IT services
    • Learning Process Cycle Efficiency as a measure of the proportion of value-adding time within total process lead time across IT workflows
    • Connecting operational performance measurement to the Deming circle and how KPIs drive structured, evidence-based improvement cycles

    Module 5: Organization

    • Understanding communication cascade as a structured approach to aligning teams around improvement goals and operational priorities in IT organizations
    • Learning visual management principles and how visual displays, dashboards, and workplace organization tools improve transparency and accountability
    • Implementing Kanban boards as a visual workflow management tool for IT teams, covering design, configuration, and continuous improvement of board structure

    Module 6: Behavior and Attitude

    • Understanding the behaviors associated with Lean thinking and how they differ from habits formed in traditional, non-Lean IT Foundation working environments
    • Comparing traditional management approaches with Lean management philosophy and the implications for team leadership and decision-making in IT
    • Exploring Lean leadership principles and the role of leaders in creating the conditions for sustained Lean adoption and continuous improvement culture

    Module 7: Lean IT Foundation Leadership

    • Understanding the Shingo model and its guiding principles as a framework for building organizational cultures that sustain Lean IT Foundation practices
    • Exploring how Shingo model principles apply specifically within IT organizations and how they shape the behaviors of leaders, teams, and individuals

    Module 8: Lean IT Foundation Kaizen

    • Understanding DMAIC as a structured improvement methodology and how its Define, Measure, Analyze, Improve, and Control phases apply to IT process improvement
    • Learning the distinction between Kakushin, Kaikaku, and Kaizen as different scales of change and when each approach is appropriate within IT improvement programs
    • Developing a Kaizen mindset and understanding how ongoing, incremental improvement sustains Lean IT Foundation culture beyond formal improvement projects

    Course Curriculumof the Lean IT Training

    This Lean IT Foundation training course online is structured across eight modules that progress from the foundational philosophy of Lean and its origins in the Toyota Production System through to the practical application of Kaizen, DMAIC, and continuous improvement leadership within IT organizations. Each module builds on the previous one, ensuring that participants develop a complete, coherent, and practically applicable understanding of Lean IT Foundation. The curriculum is designed to be relevant to the full range of IT roles and functions, from service delivery and operations to software development, testing, architecture, and process management as practiced across the Switzerland.

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    The Lean IT Skills You Will BuildPractical Tools You Can Apply at Work

    Lean IT training equips you with a practical, end-to-end toolkit for improving IT services. Across eight modules you move from Lean philosophy and customer value to process improvement, performance, leadership and Kaizen, so you leave able to apply what you learned at work.

    Apply Lean Principles to IT

    You will learn what you gain from Lean IT training: how to apply the five Lean principles, distinguish value-add from waste, and use the Toyota Production System thinking to improve IT services and operations.

    Focus on Customer Value

    Capture the Voice of the Customer, translate it into Critical to Quality requirements, and keep IT teams focused on the outcomes that genuinely matter to the business.

    Map and Improve Processes

    Use SIPOC and Value Stream Mapping to model existing processes, apply push and pull thinking, and pinpoint where delay, rework and waste build up in IT workflows.

    Measure Operational Performance

    Work with Key Performance Indicators, Process Cycle Efficiency and the Deming circle (PDCA) to measure and steadily raise the performance of IT services.

    Use Visual Management and Kanban

    Set up Kanban and visual management boards, improve the speed and clarity of communication, and structure teams so that flow and continuous improvement become routine.

    Adopt Lean Behaviour and Leadership

    Understand the difference between traditional and Lean management, apply go-see, ask-why and show-respect leadership, and sustain a Lean transformation over the long term.

    Lead with the Shingo Model

    Apply the guiding principles of the Shingo model and the essentials of Lean IT leadership to embed improvement into how an IT organisation is run.

    Drive Kaizen and DMAIC

    Put the Kaizen mindset to work, use the DMAIC problem-solving model, and understand Kakushin and Kaikaku to deliver structured, continuous improvement in IT.

    Who Should TakeLean IT Training in Switzerland?

    IT Professionals

    Project Managers

    Team Leaders

    IT Service Managers

    Software Developers

    Testers and QA Professionals

    IT Architects

    Process Practitioners

    Lean Coaches

    Who Can Take This Certification Training

    Lean IT Training Modesfor Professionals and Teams

    We offer flexible training formats designed to suit different learning preferences, schedules, and professional goals. Whether you prefer self-paced learning or a structured, corporate, instructor-led experience, choose the option that best supports your skill development journey through the best Lean IT Foundation online training options available.

    Lean IT Live Virtual Training

    • Live online instructor-led sessions

    • Interactive discussions and virtual activities

    • Expert guidance from experienced trainers

    • Practice assessments and revision support

    • Dedicated Q&A sessions for concept clarification

    • Fixed schedules for accountability and momentum

    • Small batch sizes for personalized attention

    • Access from any location with internet connectivity

    CHF 1150

    Attend fully interactive Weekday Lean IT Foundation training sessions from anywhere while benefiting from real-time instructor guidance and collaborative learning experiences.

    Best For: Professionals seeking the flexibility of online learning without compromising on live instructor interaction.

    Lean IT Classroom Training

    • Instructor-led classroom sessions

    • Interactive discussions and group activities

    • Real-world examples and practical exercises

    • Structured learning with fixed schedules

    • Opportunities for peer networking and collaboration

    • Practice assessments and knowledge checks

    • Dedicated Q&A and concept clarification

    • Immediate trainer feedback and support

    Attend fully interactive Weekday Lean IT Foundation training sessions from anywhere while benefiting from real-time instructor guidance and collaborative learning experiences.

    Best For: Learners who prefer in-person interaction, structured schedules, and collaborative learning experiences.

    Lean IT Corporate Group Training

    • Customized training aligned to organizational goals

    • Flexible delivery: onsite, virtual, hybrid, or blended

    • Scheduling tailored to business availability

    • Role-based examples and industry-relevant discussions

    • Progress tracking and learner assessments where applicable

    • Dedicated coordination and administrative support

    • Consistent learning experiences across teams

    • Scalable delivery for local, regional, or global workforces

    Designed for organizations that want to build capabilities at scale, standardize knowledge, and support workforce development through customized team learning initiatives and Lean IT Foundation training for companies.

    Best For: Organizations looking to upskill employees, address capability gaps, and deliver consistent training across teams.

    Lean IT Focused 1-to-1 Training

    • One-to-one instructor attention

    • Customized learning plans and objectives

    • Flexible scheduling based on availability

    • Personalized feedback and coaching

    • Additional focus on challenging topics

    • Targeted practice and revision support

    • Faster clarification of questions and concepts

    • Learning pace is adapted to individual needs

    Receive personalized instruction tailored to your goals, pace, and learning requirements through dedicated sessions delivered by our Lean IT Foundation training institute.

    Best For: Professionals seeking personalized guidance, accelerated learning, or focused support to achieve specific outcomes.

    Lean IT Live Virtual Training

    Lean IT Live Virtual Training

    Live online instructor-led sessions

    Interactive discussions and virtual activities

    Expert guidance from experienced trainers

    Practice assessments and revision support

    Dedicated Q&A sessions for concept clarification

    Fixed schedules for accountability and momentum

    Small batch sizes for personalized attention

    Access from any location with internet connectivity

    Starts from

    CHF 1150

    Please Note: Attend fully interactive Weekday Lean IT Foundation training sessions from anywhere while benefiting from real-time instructor guidance and collaborative learning experiences.

    Best For: Professionals seeking the flexibility of online learning without compromising on live instructor interaction.

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    Why Choose Invensis Learning for Lean ITTrusted by Teams in Switzerland

    As a trusted Lean IT training company in Switzerland, Invensis Learning delivers structured, EXIN-accredited Lean IT training for individual professionals and organisations that want to make IT services leaner and more reliable. Our programmes combine experienced trainers, practical case-based learning, organised courseware and dependable learner support. Whether you enrol as an individual or arrange corporate training for your team in Switzerland, we provide a professional learning experience focused on practical understanding, real-world application and lasting improvement in how your IT works.

    • Lean IT Foundation courseware accredited by EXIN
    • Experienced, accredited trainers with real Lean and IT delivery expertise
    • Flexible formats: live virtual instructor-led and corporate onsite training
    • Practical, case-based learning built for the workplace, not just theory
    • Study guide, 50+ chapter-end quizzes and practice-based learning support
    • Flexi Pass lets you attend the training twice within two months
    • ISO 9001:2015 and ISO 27001:2022 certified training organisation
    • Dedicated learner support before, during and after the course

    12M+

    Hours of Training Delivered

    4

    Flexible Learning Modes

    98%

    First-Attempt Pass Rate

    5000+

    Accredited Trainers Globally

    ISO 9001:2015 Certified

    ISO 9001:2015 Certified

    ISO 27001:2022 Certified

    ISO 27001:2022 Certified

    Secure SSL Encryption

    Secure SSL Encryption

    Leaders in Training industry for 12+ years

    Leaders in Training industry for 12+ years

    Over 5000 five star reviews

    Over 5000 five star reviews

    Level AA conformance, W3C WCAG 2.2

    Level AA conformance, W3C WCAG 2.2

    Lean IT Training Locations in SwitzerlandAll our classroom training is now available online at your convenience

    Lean IT in Switzerland

    Tschuggen Grand Hotel, Tschuggen Torweg 1, 7050 Arosa

    Lean IT in Switzerland

    Hotel Les Trois, Rois Blumenrain 8, 4001 Basel

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    Corporate Lean IT for Swiss TeamsBuild an Improvement Culture

    • Customised delivery for service desks, operations and whole IT functions
    • Flexible onsite, live virtual or hybrid formats to fit team schedules
    • EXIN-accredited courseware tailored to your tools and workflows
    • Experienced trainers with Lean and IT service delivery expertise
    • Role-based examples and case studies relevant to Swiss industries
    • Progress tracking, assessments and dedicated coordination support
    • Scalable delivery for local, regional and multinational teams

    Leading Organisations

    SwisscomUBSRocheNovartisZurich InsuranceABB

    What Our Learners Say

    Practical from Day One

    "The course finally gave me a structured way to reduce waste on our service desk. Within weeks I used Value Stream Mapping to cut a major bottleneck in our incident workflow."

    Lukas Meier

    IT Service Delivery Lead

    0/0

    Theory Turned into Practice

    "I came in knowing the theory of Lean but not how to apply it to IT. The Kaizen and DMAIC sessions changed that. The trainer used real IT examples throughout, which made it stick."

    Sophie Baumann

    Process Improvement Specialist

    0/0

    Useful Tools I Now Use Daily

    "Clear, well-paced and genuinely useful. The 5S and Kanban modules helped me tidy up how my operations team manages work. The Flexi Pass was a nice reassurance too."

    Andreas Keller

    IT Operations Analyst

    0/0

    Real Impact on Our IT Delivery

    "We trained two IT teams with Invensis Learning. The sessions were tailored to our workflows, and within a quarter we saw measurable improvement in service turnaround and fewer repeat incidents."

    Nadia Furrer

    Head of IT Operations, Financial Services

    0/0

    A Shared Language for Our Teams

    "As an L&D lead I needed a course that would give our engineers a shared improvement language. The Lean IT programme did exactly that, and the corporate delivery was smooth and flexible."

    Thomas Widmer

    Learning and Development Manager, Pharma Sector

    0/0



    Trustpilot

    4.6

    Ratings

    100K+

    Happy Learners

    100+

    Locations Worldwide

    99%

    Training Satisfaction

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    Invensis Learning delivers industry-leading Lean IT training solutions tailored for individuals and organizations.

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    Frequently Asked QuestionsHere's everything you may ask...

    Lean IT applies Lean principles, thinking and tools to IT services and operations to reduce waste, improve flow and deliver more customer value. The course suits IT professionals, service and operations managers, team leads, developers, testers, IT architects and process practitioners who want practical improvement skills.

    General

    What is Lean IT and who is this course for?

    Lean IT applies Lean principles, thinking and tools to IT services and operations to reduce waste, improve flow and deliver more customer value. The course suits IT professionals, service and operations managers, team leads, developers, testers, IT architects and process practitioners who want practical improvement skills.

    Is Lean IT training worth it for professionals in Switzerland?

    Yes. Swiss banks, insurers, pharma, telecom and technology firms are modernising IT delivery under high cost pressure, so people who can remove waste and improve service quality are in demand. The skills apply directly to roles from process improvement specialist to IT service and operations manager.

    Do I need prior experience to take the Lean IT course?

    No prior experience or prerequisite is required. A basic understanding of IT services and familiarity with Lean concepts is helpful but not essential. The course is beginner-friendly and gives a clear introduction to applying Lean in an IT environment.

    Is the Lean IT course accredited?

    Yes. The Lean IT Foundation Training delivered by Invensis Learning is accredited by EXIN, and Invensis Learning is an ISO 9001:2015 and ISO 27001:2022 certified training organisation. You are learning from accredited courseware and experienced trainers.

    What Lean concepts and models does the course cover?

    The course covers Lean philosophy and the Toyota Production System, the five Lean principles, waste, variability and overburden, the Deming circle (PDCA), the Shingo model, DMAIC and Kaizen, plus tools such as the Voice of the Customer, SIPOC, Value Stream Mapping, 5S, Heijunka and Kanban.

    Pricing

    How much does Lean IT training cost in Switzerland?

    Fees vary by delivery mode, group size and schedule, so pricing is available on request. Corporate and group rates are offered for teams. Contact a learning advisor for a tailored quote for live virtual or onsite Lean IT training in Switzerland.

    What is included in the course fee?

    The fee typically includes instructor-led training, EXIN-accredited Lean IT courseware, a study guide, 50+ chapter-end quizzes, practice-based learning support, learner support and a course completion certificate from Invensis Learning. Ask about corporate pricing for teams.

    Do you offer group or corporate rates?

    Yes. We offer corporate group training with customised schedules and volume-based pricing for IT and service teams. It can be delivered onsite or via live virtual sessions. Request a group quote and we will tailor it to your team size and goals.

    What payment options are available?

    We accept major credit and debit cards and bank transfers, with instalment options on selected plans. Speak with a learning advisor to choose the option that suits you or your organisation.

    Is there a retake option if I need to attend again?

    Yes. The Flexi Pass follows a pay-once, attend-twice approach, letting you retake the training within the next two months at no extra charge. It is a useful safety net if your schedule changes or you want a refresher.

    Assessment And Certificate

    Is there an exam for the Lean IT course?

    No. This is a skills-focused training course with no formal examination. On completing the programme you receive a course completion certificate from Invensis Learning that recognises your learning achievement.

    What certificate will I receive?

    You receive a course completion certificate from Invensis Learning, confirming you have completed the EXIN-accredited Lean IT Foundation Training. It is proof of your learning that you can share with employers across Switzerland.

    How is learning reinforced during the course?

    Learning is reinforced through practical exercises, industry-driven case studies, chapter-end quizzes and practice-based assessments. These help you check your understanding and connect Lean concepts to real IT situations you face at work.

    Will the course help my career?

    Yes. It strengthens your understanding of process improvement, service efficiency and customer-focused IT, supporting growth in IT operations, service management and continuous improvement roles. The transferable skills are valued across many Swiss sectors.

    Can this training help me move into a new role or sector?

    Yes. It builds transferable skills in efficiency, continuous improvement and service optimisation that apply across industries. Many learners use Lean IT to move into process improvement, service delivery or operations roles in finance, pharma and technology.

    Course Content

    What topics are covered in the Lean IT training?

    The training spans eight modules: introduction to Lean, focusing on the customer, improving existing processes, enhancing operational performance, organisation, behaviour and attitude, Lean IT leadership, and Lean IT Kaizen. Each is taught with practical exercises and case studies.

    What practical skills will I gain?

    You will learn to identify and remove waste in IT processes, apply Lean principles to service delivery, use Value Stream Mapping, 5S and Kanban, measure performance, and drive continuous improvement with DMAIC and the Kaizen mindset.

    How long is the course and what is the format?

    The course runs over two days (16 hours in total), available as an intensive full-day format or an extended half-day schedule. It is delivered as interactive, instructor-led training online (live virtual) or as corporate onsite sessions.

    What learning materials are provided?

    You receive EXIN-accredited Lean IT courseware, a study guide created by subject matter experts, 50+ chapter-end quizzes and practice-based learning support to help you apply the concepts confidently at work.

    Is the curriculum up to date?

    Yes. The course uses the latest EXIN-accredited Lean IT curriculum, built around the recognised Lean framework, the Toyota Production System, the Shingo model and the Deming circle, so what you learn reflects current Lean practice.

    Enrollment

    How do I enrol in the Lean IT course?

    You can enrol through the Invensis Learning website. Choose your preferred format, complete payment, and you will receive access to schedules, courseware and learning resources. To discuss options, talk to a learning advisor.

    What training formats are available in Switzerland?

    We offer online (live virtual) instructor-led training and corporate onsite training for teams. This lets individuals across Switzerland join scheduled cohorts, while organisations can arrange tailored sessions at their own location.

    How soon can I start?

    New live virtual cohorts run regularly, and corporate sessions are scheduled around your team's availability. See upcoming schedules or contact a learning advisor to find the next start date that suits you.

    Can I reschedule or transfer my booking?

    Yes. Flexi options let you reschedule or transfer to another cohort, and the Flexi Pass lets you attend the training twice within two months. Contact support to arrange a change to your booking.

    What is the cancellation policy?

    Cancellations and refunds are handled per our published policy, and selected plans include added flexibility. Reach out to our team for the details that apply to your enrolment before you book.