Course Overview

    Overview

    Course Highlights

    Eligibility Criteria

    Benefits

    Exam Format

    Certification Cost

    What Is the Certified ScrumMaster Credential and Who Is It For?Your Entry into Agile Delivery

    The Certified ScrumMaster (CSM) is Scrum Alliance's entry-level Scrum Master certification, validating your command of the Scrum framework, the Scrum Master role, and the five Scrum values that make Scrum teams effective. It is the most widely recognised Scrum Master credential worldwide, with over one million certificates issued. CSM certification training in Ivory Coast equips professionals in Abidjan's fast-growing technology, banking and telecom sectors to facilitate Scrum events, remove impediments and coach teams toward faster, higher-value delivery. It suits aspiring Scrum Masters, project managers moving to agile, and developers or analysts already working in Scrum teams. As Ivorian banks, fintechs and digital-transformation programmes scale agile delivery, certified Scrum Masters are increasingly sought after. Aligned to the current Scrum Guide and delivered by a Scrum Alliance Certified Scrum Trainer, this programme takes you from learning to a globally recognised credential. Start your CSM journey with Invensis Learning.

    Invensis Learning is aligned with Scrum Alliance to provide CSM certification in Ivory Coast. The training is delivered by Certified Scrum Trainers (CST) using official Scrum Alliance courseware and the CSM Learning Objectives.

    What Is the Certified ScrumMaster Credential and Who Is It For?Your Entry into Agile Delivery

    Certification Badge

    Invensis Learning is aligned with Scrum Alliance to provide CSM certification in Ivory Coast. The training is delivered by Certified Scrum Trainers (CST) using official Scrum Alliance courseware and the CSM Learning Objectives.

    Key Highlightsof the CSM Certification Training Course

    CSM Certification Eligibility in Ivory CoastDo You Qualify for the CSM Exam?

    What You Gain from CSM CertificationSkills, Recognition and Career Momentum

    CSM Exam Format in Ivory CoastWhat to expect on exam day

    The Certified ScrumMaster (CSM) assessment validates your understanding of the Scrum framework and your readiness to serve as a Scrum Master on delivery teams. The assessment focuses on the Scrum Guide foundations, the three roles (Product Owner, Scrum Master, Developers), the five events, the three artifacts, and the values and theory underpinning empirical process control. Through a combination of multiple-choice questions, candidates are tested on their ability to apply Scrum principles in real-world team environments.

    CSM Certification Cost in Ivory Coast

    Note: Prices may vary depending on your location and delivery preferences. Reach out to our learning advisors for the exact pricing details.

    Scrum Master Roles and Demand in Ivory CoastSectors and Earning Potential

    The Certified ScrumMaster credential is fast becoming a marker of agile capability across Cote d'Ivoire, valued by banks, fintechs, telecoms and IT services firms scaling customer-centric delivery. As Abidjan cements its place as Francophone West Africa's financial and technology hub, demand is rising for Scrum Masters who can facilitate teams, remove impediments and connect delivery to outcomes. Roles range from Scrum Master to Agile Coach and delivery lead, and here is what the market is telling us now.

    Market Forces Fuelling Agile Demand in Ivory Coast

    CSM is more than a certificate. It is a launchpad into agile delivery leadership. Join professionals across Ivory Coast who facilitate high-performing Scrum teams. Start your journey today.

    Your Ivory Coast Career Transformation

    From Agile Team Member to Scrum Leader,

    The CSM Career Transformation

    Cote d'Ivoire's technology, banking and fintech sectors are scaling agile delivery fast, and employers increasingly separate certified Scrum Masters from the rest. Here is which side of that line you want to be on.

    Sources: Glassdoor, Africarrieres, Simoon CV (Cote d'Ivoire) 2026. Salary figures are market estimates.

    How to Get CSM Certified in Ivory CoastStep-by-Step Certification Process

    The path to online CSM certification in Ivory Coast is straightforward. Complete the 2-day Certified Scrum Trainer® (CST®)-led course, take the Scrum Alliance assessment online, and activate your credential through your Scrum Alliance account. Most learners complete the process within a few days of finishing the course.

    Step 1: Enrol in the 2-Day CSM Course

    Choose your preferred Invensis Learning CSM cohort (2-Day Live Online Bootcamp or Corporate Group Training). All cohorts are led by a Scrum Alliance Certified Scrum Trainer® (CST) using official courseware and the latest Scrum Guide.

    Step 2: Attend and Participate in the Full Course

    Attend both days and take part in the workshops, exercises, and discussions. Active participation in the full 16-hour course is required by Scrum Alliance to become eligible for the CSM test.

    Step 3: Receive Your Scrum Alliance Test Invitation

    After the course, your CST submits your participation to Scrum Alliance, which emails you an invitation to take the online CSM test through your Scrum Alliance account.

    Step 4: Take the CSM Test

    Complete the CSM test online: 50 multiple-choice questions in 60 minutes, with a 74% pass mark (37 of 50). You receive two free attempts within 90 days of completing the course.

    Step 5: Accept the License Agreement and Earn CSM

    On passing, accept the Scrum Alliance License Agreement in your account to activate your Certified ScrumMaster® credential, digital badge, and 2-year Scrum Alliance membership.

    Step 6: Maintain Your Credential

    CSM is valid for 2 years. Renew by earning 20 Scrum Education Units (SEUs) and paying the Scrum Alliance renewal fee before your credential expires.

    Module 1: Agile and Scrum Overview

    • Agile Manifesto
    • 12 Principles
    • 4 values
    • Scrum Foundations (5 Scrum Values)

    Module 2: The Three Roles in Scrum

    • Scrum Master roles and challenges
    • Product Owner roles and responsibilities
    • Development team roles and responsibilities

    Module 3: Scrum Ceremonies

    • Sprint planning
    • Daily Scrum
    • Sprint Review
    • Sprint Retrospective

    Module 4: Scrum Artifacts

    • Product Backlog
    • Sprint Backlog
    • Product Increment

    Module 5: Sprint Execution

    • Sprint Execution Planning
    • Flow management
    • Resolution meetings
    • Communication (Taskboard, Sprint burndown chart using story points, hours effort)

    Module 6: Daily Scrum and Sprint Retrospective

    • Activities in daily scrum
    • Activities in a sprint retrospective

    Module 7: Definition of Done (DoD) and Acceptance Criteria

    • Definition of Done for a feature (user story or product backlog item)
    • Definition of Done for a sprint
    • Definition of Done for a release
    • Definition of Done vs. Acceptance criteria
    • Done vs. Done-Done

    Module 8: Definition of Ready

    • Definition of Ready for user story
    • Definition of Ready for sprint

    Module 9: Release Planning

    • Definition of release planning
    • Who takes part in release planning
    • Steps in Release planning
    • Output of Release Planning

    Module 10: Sprint Burndown Chart

    • Definition
    • Why and when to use a sprint burndown chart
    • Information obtained from sprint burndown chart

    Module 11: Release Burn-Up Chart

    • Definition
    • Features
    • How to create a release burn-up chart (steps)?

    Module 12: Product Planning

    • What is product planning
    • What is product vision
    • How to create a product backlog
    • Product Roadmap
    • Minimum Releasable features (or) Minimum Marketable Features
    • Minimum Viable Products

    Module 13: User Stories

    • What are user stories?
    • Structure/format of user stories
    • INVEST criteria

    Module 14: Agile Estimation

    • Definition
    • Benefits of Agile Estimation
    • Agile estimation techniques

    Module 15: Planning Poker

    • Definition
    • Benefits
    • Participants
    • How to play planning poker?
    • Planning Poker rules

    Course Curriculumof the Certified ScrumMaster (CSM) Training

    The CSM curriculum follows the official Scrum Alliance CSM Learning Objectives and the latest Scrum Guide. Modules are delivered over 2 days by a Certified Scrum Trainer® with hands-on workshops, facilitated exercises, and real Scrum scenarios.

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    The Scrum Skills You Will MasterTheory, Events and Servant Leadership

    This CSM training builds the full Scrum skill set: Scrum theory and empiricism, the five Scrum values, team accountabilities, all five Scrum events, the three artifacts, and the Scrum Master's servant-leadership role. By the end you can facilitate Scrum and coach teams toward higher-value delivery.

    Scrum Theory and Empiricism

    Apply the three pillars of transparency, inspection and adaptation, and use empirical process control to lead teams in complex, fast-changing environments.

    Living the Five Scrum Values

    Model commitment, focus, openness, respect and courage to build the trust and psychological safety that make Scrum teams effective.

    Building Effective Scrum Teams

    Enable self-managing, cross-functional teams and clarify the accountabilities of the Scrum Master, Product Owner and Developers.

    Facilitating the Five Scrum Events

    Run the Sprint, Sprint Planning, Daily Scrum, Sprint Review and Retrospective within their timeboxes, keeping teams focused on the Sprint Goal.

    Managing Scrum Artifacts

    Work with the Product Backlog, Sprint Backlog and Increment, and apply the Product Goal, Sprint Goal and Definition of Done as commitments.

    Servant Leadership and Coaching

    Serve the team, Product Owner and organisation through facilitation, coaching, impediment removal and support for agile adoption.

    Who Should TakeCSM Training in Ivory Coast?

    Scrum Master

    Agile Team Lead

    Project Manager (Agile)

    Delivery Manager

    Team Lead

    Product Manager

    Business Analyst (Agile teams)

    Agile Coach (aspiring)

    Who Can Take This Certification Training

    Certified ScrumMaster (CSM) Training Modesfor Professionals and Teams

    We offer flexible training formats designed to suit different learning preferences, schedules, and professional goals. Whether you prefer collaborative classroom learning, live online sessions, team-based training, or personalized guidance, choose the option that best supports your Scrum learning and professional development journey.

    CSM Live Virtual Training

    • Live online instructor-led sessions

    • Interactive discussions and virtual activities

    • Expert guidance from experienced trainers

    • Practice assessments and revision support

    • Dedicated Q&A sessions for concept clarification

    • Fixed schedules for accountability and momentum

    • Small batch sizes for personalized attention

    • Access from any location with internet connectivity

    USD 780

    Attend fully interactive online sessions from anywhere while benefiting from real-time instructor guidance and collaborative learning experiences. This virtual CSM training in Ivory Coast option enables professionals to participate from any location.

    Official Scrum Akiance International-aligned Course Material

    Best For: Professionals seeking the flexibility of online learning without compromising on live instructor interaction.

    CSM Classroom Training

    • Instructor-led classroom sessions

    • Interactive discussions and group activities

    • Real-world examples and practical exercises

    • Structured learning with fixed schedules

    • Opportunities for peer networking and collaboration

    • Practice assessments and knowledge checks

    • Dedicated Q&A and concept clarification

    • Immediate trainer feedback and support

    Learn through face-to-face sessions led by experienced instructors in a collaborative classroom environment. This classroom CSM training in Ivory Coast format combines expert guidance, peer interaction, and hands-on activities to create an engaging learning experience.

    Official Scrum Akiance International-aligned Course Material

    Best For: Learners who prefer in-person interaction, structured schedules, and collaborative learning experiences.

    CSM Corporate Group Training

    • Customized training aligned to organizational goals

    • Flexible delivery: onsite, virtual, hybrid, or blended

    • Scheduling tailored to business availability

    • Role-based examples and industry-relevant discussions

    • Progress tracking and learner assessments where applicable

    • Dedicated coordination and administrative support

    • Consistent learning experiences across teams

    • Scalable delivery for local, regional, or global workforces

    Designed for organizations that want to build Agile capabilities at scale, standardize Scrum practices, and support workforce development through customized team learning initiatives. This format is ideal for CSM training for companies in Ivory Coast seeking to strengthen Agile delivery and team collaboration across the organization.

    Official Scrum Akiance International-aligned Course Material

    Best For: Organizations looking to upskill employees, address capability gaps, and deliver consistent training across teams.

    CSM Focused 1-to-1 Training

    • One-to-one instructor attention

    • Customized learning plans and objectives

    • Flexible scheduling based on availability

    • Personalized feedback and coaching

    • Additional focus on challenging topics

    • Targeted practice and revision support

    • Faster clarification of questions and concepts

    • Learning pace is adapted to individual needs

    Receive personalized instruction tailored to your goals, pace, and learning requirements through dedicated sessions with an expert trainer. This format provides CSM coaching in Ivory Coast for professionals seeking individualized support and focused learning guidance.

    Official Scrum Akiance International-aligned Course Material

    Best For: Professionals seeking personalized guidance, accelerated learning, or focused support to achieve specific outcomes.

    CSM Live Virtual Training

    CSM Live Virtual Training

    Live online instructor-led sessions

    Interactive discussions and virtual activities

    Expert guidance from experienced trainers

    Practice assessments and revision support

    Dedicated Q&A sessions for concept clarification

    Fixed schedules for accountability and momentum

    Small batch sizes for personalized attention

    Access from any location with internet connectivity

    Starts from

    USD 780

    Please Note: Attend fully interactive online sessions from anywhere while benefiting from real-time instructor guidance and collaborative learning experiences. This virtual CSM training in Ivory Coast option enables professionals to participate from any location.

    Official Scrum Akiance International-aligned Course Material

    Best For: Professionals seeking the flexibility of online learning without compromising on live instructor interaction.

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    Why Choose Invensis Learning in Ivory CoastScrum Alliance Aligned CSM Training

    As a trusted CSM training company in Ivory Coast, Invensis Learning delivers Scrum Alliance aligned CSM training for professionals and teams across Ivory Coast who want to move into agile delivery and earn a globally recognised Scrum Master credential. Our programme is led by a Certified Scrum Trainer, follows the official CSM Learning Objectives and the current Scrum Guide, and is available in live virtual, classroom and corporate formats. Whether you enrol as an individual or plan group training for your team, you get experienced instructors, organised courseware, and dedicated support that takes you from learning to certified with confidence.

    • Scrum Alliance aligned CSM training delivered by a Certified Scrum Trainer (CST)
    • Experienced, accredited trainers with real agile delivery expertise
    • Live virtual, classroom and corporate training formats to fit your schedule
    • 16-hour programme aligned to the official CSM Learning Objectives
    • Two-year Scrum Alliance membership included on course completion
    • Dedicated learner support before, during and after training
    • ISO 9001:2015 and ISO 27001:2022 certified training operations
    • Trusted by professionals and organisations across 100+ countries

    200K+

    Professionals Trained

    12M+

    Hours of Training Delivered

    4

    Flexible Learning Modes

    98%

    First-Attempt Pass Rate

    ISO 9001:2015 Certified

    ISO 9001:2015 Certified

    ISO 27001:2022 Certified

    ISO 27001:2022 Certified

    Secure SSL Encryption

    Secure SSL Encryption

    Leaders in Training industry for 12+ years

    Leaders in Training industry for 12+ years

    Over 5000 five star reviews

    Over 5000 five star reviews

    Level AA conformance, W3C WCAG 2.2

    Level AA conformance, W3C WCAG 2.2

    Certified ScrumMaster (CSM) Training Locations in Ivory CoastAll our classroom training is now available online at your convenience

    Certified ScrumMaster (CSM) in Ivory Coast

    Sofitel Abidjan Hotel Ivoire, Boulevard Hassan II, Danga, Embassy, ​​Cocody, Abidjan, Ivory Coast

    Certified ScrumMaster (CSM) in Ivory Coast

    Radisson Blu Hotel, Abidjan Airport, Rue K64, Port-Bouët, Abidjan, Ivory Coast

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    Corporate CSM Training in Ivory CoastFor Your Teams

    • Upskill whole teams in Scrum with one consistent standard
    • Flexible onsite, live virtual or hybrid delivery across Abidjan
    • Customised schedules aligned to your team's availability
    • Certified Scrum Trainer with real agile delivery experience
    • Role-based examples from banking, fintech and telecom
    • Dedicated coordination and support for group training
    • Scalable delivery for teams across Ivory Coast and the region

    Leading Organisations

    Orange Cote D'IvoireSociete Generale Cote D'IvoireMTN Cote D'IvoireEcobankNSIA BanqueDjamo

    What Our Learners Say

    Landed My First Scrum Master Role

    "I moved from a developer role into a Scrum Master position within months of the course. The trainer made servant leadership and event facilitation click, and the open-book exam felt straightforward after all the practice."

    Kouadio Yao

    Scrum Master

    0/0

    Practical and Hands-On

    "The sessions on the five Scrum events and how to run a retrospective were the most useful part for me. I now facilitate my team's ceremonies with far more confidence and structure."

    Aya Kone

    Agile Team Facilitator

    0/0

    A Smooth Move into Agile

    "As a project manager transitioning to agile, the course reframed how I think about delivery. The Scrum Alliance content and case studies helped me apply Scrum on a live banking project straight away."

    Ibrahim Traore

    Project Manager

    0/0

    Real Impact on Our Delivery Teams

    "We trained a group of delivery leads with Invensis Learning and saw an immediate lift in how our squads run Scrum. The corporate format fitted around our sprint schedule and the trainer tailored examples to fintech."

    Fatou Diabate

    L&D Manager, Fintech Sector

    0/0

    A Consistent Scrum Standard Across Teams

    "Rolling out CSM training across our telecom delivery function gave the teams a shared language for events and artifacts. Coordination was smooth and the outcomes were measurable within a couple of sprints."

    Serge N'Guessan

    Delivery Director, Telecommunications

    0/0



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    Frequently Asked QuestionsHere's everything you may ask...

    The Certified ScrumMaster (CSM) is Scrum Alliance's entry-level Scrum Master certification. It validates your understanding of the Scrum framework, the Scrum Master role, and the values and practices that make Scrum teams effective, and is the most widely recognised Scrum Master credential worldwide.

    General

    What is the Certified ScrumMaster (CSM) certification?

    The Certified ScrumMaster (CSM) is Scrum Alliance's entry-level Scrum Master certification. It validates your understanding of the Scrum framework, the Scrum Master role, and the values and practices that make Scrum teams effective, and is the most widely recognised Scrum Master credential worldwide.

    Is the CSM certification worth it in Ivory Coast?

    Yes. As banks, fintechs and telecoms across Cote d'Ivoire scale agile delivery, certified Scrum Masters are in demand and command strong salary bands. CSM proves your Scrum capability to employers and opens roles from Scrum Master to Agile Coach. Talk to a learning advisor to plan your path.

    Who should take the CSM course?

    CSM suits aspiring Scrum Masters, project managers moving to agile, and developers, testers or analysts already working in Scrum teams. There are no formal education or experience prerequisites, so beginners are welcome.

    Do I need to attend a course to get CSM certified?

    Yes. Attendance at a Scrum Alliance approved CSM course delivered by a Certified Scrum Trainer (CST) is mandatory. The CSM exam cannot be accessed without completing an approved course.

    How long is the CSM certification valid?

    CSM is valid for two years. To renew, you earn 16 Scrum Education Units (SEUs) and pay the Scrum Alliance membership renewal fee every two years.

    Which Scrum standard is the CSM based on?

    The CSM course and exam are aligned to the Scrum Alliance CSM Learning Objectives and the current Scrum Guide, the November 2020 edition by Ken Schwaber and Jeff Sutherland, which introduced the Product Goal and a commitment for each artifact.

    Pricing

    How much does CSM training cost in Ivory Coast?

    CSM training fees vary by format and provider, and the exam fee is usually included in the course fee paid to the training organisation. For current pricing in Ivory Coast, request a quote from Invensis Learning.

    What is included in the CSM course fee?

    The fee typically includes Scrum Alliance aligned courseware, instructor-led training by a Certified Scrum Trainer, industry case studies, the CSM online exam, and a two-year Scrum Alliance membership on course completion. Ask about the full inclusions when you enquire.

    Is the exam fee included in the training price?

    For CSM, the exam fee is typically bundled into the course fee paid to the training provider, as the exam is unlocked only after you complete an approved course. Confirm the details when you request a quote.

    Do you offer corporate or group discounts for CSM training?

    Yes. We offer corporate group training with customised schedules and volume-based pricing for teams in banking, fintech, telecom and IT. Contact us for a tailored group quote.

    What payment options are available?

    We accept major cards and bank transfers, and offer instalment options on selected plans. Speak with a learning advisor to choose the option that suits you.

    Exam

    What is the format of the CSM exam?

    The CSM exam is an open-book, online, multiple-choice test taken through the Scrum Alliance member portal after you complete the course. It has 50 questions to be completed in 60 minutes.

    What is the passing score for the CSM exam?

    You need 74% to pass, which is 37 out of 50 questions correct. The exam is open book, so you can refer to materials while you answer.

    How many attempts do I get for the CSM exam?

    Candidates typically have up to three attempts to pass within 90 days of completing the course. Verify the current attempt policy on the Scrum Alliance portal.

    When can I take the CSM exam?

    The exam is unlocked after you complete an approved CSM course, and you have 90 days to sit it online through the Scrum Alliance member portal. No proctor is required.

    What happens if I do not pass the first time?

    You can retake the exam within your included attempts and 90-day window, and our trainers provide guidance and practice to help you pass. Ask us about the exam preparation support included with your training.

    Course Content

    What topics does the CSM course cover?

    The course covers six areas: Scrum theory and principles, the five Scrum values, the Scrum Team, the five Scrum events, the three Scrum artifacts, and the Scrum Master role, all aligned to the Scrum Alliance CSM Learning Objectives.

    Can a beginner take the CSM course?

    Yes. CSM is a foundational credential with no education or experience prerequisites. The course is designed for those new to Scrum as well as team members formalising knowledge they already use.

    How long is the CSM training?

    The instructor-led programme runs for 16 hours, delivered as two full days or four half-days, which meets Scrum Alliance's minimum contact-hour requirement for CSM courses.

    Is the courseware aligned to the latest Scrum Guide?

    Yes. The courseware follows the Scrum Alliance CSM Learning Objectives and the current Scrum Guide, the November 2020 edition, including the Product Goal and the three commitments.

    What learning materials are provided?

    You receive Scrum Alliance aligned courseware, industry case studies on facilitation and coaching, practice questions and trainer-led exercises that prepare you for the online exam and real Scrum work.

    Enrollment

    How soon can I start CSM training in Ivory Coast?

    We run regular live virtual and classroom batches accessible from Abidjan and across Ivory Coast, plus corporate cohorts on your schedule. See upcoming schedules or talk to an advisor to pick a start date.

    How do I enrol in the CSM course?

    You can enrol through the Invensis Learning website. Choose your format, complete payment, and you receive access to schedules, courseware and trainer guidance.

    What training formats are available?

    We offer online (live virtual) instructor-led training, classroom training, and customised corporate group training, so you can choose the format that fits your schedule.

    Can I reschedule or transfer my enrolment to another batch?

    Yes. Flexi options let you reschedule or move to another batch. Contact support to arrange this before your batch begins.

    What is the refund or cancellation policy?

    Refunds and cancellations follow our published policy, and selected plans include a money-back option. Reach out to our team for the details that apply to your enrolment.