Course Overview

    Overview

    Course Highlights

    Eligibility Criteria

    Benefits

    Exam Format

    Certification Cost

    What Is the Change Management Foundation and Practitioner Certification?Your Route to Leading Change

    The Change Management Foundation and Practitioner (CM-F&P) certification is a globally recognised, two-level qualification that proves you can lead the people and culture side of organisational change. Delivered as Change Management certification training in Ivory Coast, this combined programme moves you from core knowledge at Foundation level to applied competence at Practitioner level, so you can turn change theory into outcomes employers value. The course is aligned to the Change Management Practitioner Guide (current edition) and the Change Management Body of Knowledge (CMBoK) published by the Change Management Institute, and prepares you for both official exam syllabi. You will work with established models including ADKAR, Bridges' Transition Model, Lewin's Three-Step Model, Kotter's 8-Step Model and McKinsey 7-S, and apply them to realistic change scenarios. With Ivory Coast's banks, telecoms and public institutions investing heavily in digital transformation, professionals who can manage adoption and resistance are in strong demand. Start your change management journey with Invensis Learning and earn a credential that travels across sectors and borders.

    What Is the Change Management Foundation and Practitioner Certification?Your Route to Leading Change

    Certification Badge

    Key Highlightsof the Change Management Foundation and Practitioner Training Course

    Change Management F&P Certification Eligibility in Ivory CoastDo You Qualify for the Change Management F&P Exam?

    What You Gain from Getting CertifiedIn Ivory Coast

    Change Management F&P Exam Format in Ivory CoastWhat to expect on exam day

    The Change Management Foundation and Practitioner exams in Ivory Coast assess your understanding of change management principles and your ability to apply them in real-world organizational environments. The Foundation exam focuses on core concepts, terminology, and frameworks through multiple-choice questions, while the Practitioner exam evaluates your ability to analyze scenarios and apply change management techniques to practical business situations. Understanding the structure, duration, and passing requirements of both exams helps candidates prepare effectively and approach certification with confidence.

    Change Management F&P Certification Cost in Ivory Coast

    Note: Prices may vary depending on your location and delivery preferences. Reach out to our learning advisors for the exact pricing details.

    Change Management Careers in Ivory CoastDemand, Roles and Pay

    Change management is becoming a distinct, sought-after skill across Ivory Coast as banks, telecoms, consulting firms and public institutions run large transformation and digital programmes. Employers increasingly separate professionals who can manage adoption and resistance from those who only deliver projects. Demand spans change analysts, HR business partners, organisational change managers and transformation leads, and here is what the market is telling us right now.

    Why Change Expertise Is in Demand Across Ivory Coast

    Change management is more than a course. It is the capability that makes transformation stick. Join professionals across Ivory Coast who lead change with proven models and a recognised credential. Start your journey today.

    Your Ivory Coast Change Career Shift

    Where You Stand Today,

    And Where Certification Takes You

    Ivory Coast's transformation agenda is accelerating with digital investment, banking modernisation and industrial growth, and employers increasingly separate certified change professionals from the rest. Here is which side of that line you want to be on.

    Sources: WorldSalaries, Paylab, Glassdoor (Cote d'Ivoire) 2026.

    How to Get Change Management F&P Certified in Ivory CoastStep-by-Step Certification Process

    Embark on the road to Change Management certification exam success in Ivory Coast. The certification path is a structured two-exam track: complete the 5-day Invensis Learning training, sit the Foundation exam (50 MCQ / 40 min / 50% pass / closed book), then the Practitioner exam (4 case-study questions / 2.5 hours / 50% pass / objective testing). On passing both, you earn the Change Management Foundation and Practitioner credentials.

    Step 1: Eligibility Check

    Begin your Change Management journey by conducting an eligibility check. This step ensures you have the foundational knowledge to maximize the upcoming training.

    Step 2: Exam Preparation

    Dive into comprehensive study materials, practice exams, and expert-authored guides that equip you with the insights and skills needed for the Change Management certification.

    Step 3: Learn

    Enroll in our expert-led Change Management Courses Live Online and embark on a transformative learning experience. Equip yourself with the tools to confidently lead change initiatives and become a change agent within your organization.

    Step 4: Prepare for the Examinations

    Strengthen your readiness using practice questions, mock examinations, case-study exercises, revision plans, and guided learning activities. This stage serves as focused Change Management F&P exam prep training designed to improve confidence and examination performance

    Step 5: Take Exam

    Sit for the Change Management Foundation exam (50 MCQ, 40 min, 50% pass, closed book) and the Practitioner exam (4 case-study questions, 2.5 hours, 50% pass, objective testing). Your efforts culminate as you sit for the Change Management certification exams.

    Step 6: Exam Results

    Once you've completed the exam, it's time to eagerly await your results. Regardless of the outcome, take this moment to reflect on your journey and plan your next change-management engagement.

    Module 1: Individual Change

    • Understanding change models
    • A Behavioral Approach to Change
    • Cognitive and Psychodynamic Approach to Change
    • Perspectives about Humanistic Psychology

    Module 2: Team Change

    • Understanding the Nature of theme models
    • Identify leadership issues in Change
    • Learning how to improve team effectiveness. Also, how individuals affect team dynamics
    • Learn Tuckman's model of team change and the development changes teams go through

    Module 3: Organizational Change

    • Understanding the various organizational metaphors, like Flux and Transformation organizational metaphor
    • Learn the eight-step model for transforming your organization
    • Identify the three phases in transition management and distinguish between a planned and transitional change
    • Understand the process involved when managing Change

    Module 4: Leading Change

    • What is the leader's role in the key organizational metaphors
    • Learn the role of a leader in Change Management
    • Identify the leadership focus for the various phases of Change
    • Learn the Goleman leadership skills and practices

    Module 1: Individual Change

    • The defining features of models which describe how people learn:
    • The learning process and the learning dip; the Gestalt terms ‘foreground’ and ‘background’; the sequence of the learning process (conscious/unconscious incompetence to unconscious competence)
    • The stages and sequence of the ‘learning cycle’ (Kolb) and the related learning styles
    • The perspectives associated with the cognitive approach to change
    • Achieving results and setting goals; the ‘well-formed outcome’; the sequence which connects self-concept to results
    • Techniques for changing beliefs and performance
    • The perspectives associated with the psychodynamic approach to change
    • The sequences and terms used in theories using the idea of a ‘change curve’ (Kubler-Ross; Adams, Hayes and Hopson
    • The sequences and terms used in the Virginia Satir model and critical points in the change process (Satir; Weinberg)
    • The perspectives associated with the humanistic psychology approach to change
    • The levels and terms used in the hierarchy of needs (Maslow)
    • The three ‘crucial conditions’ to bring about growth and development with individuals within organizations and process of change (Rogers and the path to personal growth)
    • The Gestalt approach to individual and organizational change; the terms used and sequence of the Gestalt cycle (Perls; Nevis)
    • The individual personality ‘preferences’ identified by the MBTITM and the responses of four types of individuals to change (Myers and Briggs)
    • The factors that influence how to manage change in self and others
    • Propensity for change – five factors (Cameron and Green)
    • The stages and terms used in the transformative change model and factors causing resistance to change (Schein)
    • How managers and change agents can help others to change
    • The theories and models about the nature of teams
    • What is a group and when is it a team? (Various)
    • Why we need teams and the relationship between uncertainty and teamwork (Casey) 3. Types of organizational teams (Cameron and Green)
    • How to Improve Team Effectiveness. The five elements that contribute to the level of a team’s effectiveness or ineffectiveness (Glaser and Glaser)
    • Tuckman’s model of team change and the stages of development that teams go through
    • Leadership Issues in Team Change. The phases that groups go through and the challenges for leaders (Bion and Turquet) (see Appendix A, Note 1)
    • How individuals affect team dynamics
    • MBTI and Teams
    • Similarity and difference between individuals within teams (McCaulley) 3. Team types (Belbin)

    Module 2: Team Change

    • The elements of theories and models about how individuals affect team dynamics
    • How team members with different MBTI react to one another in teams and their attitudes to change
    • The advantages and disadvantages of similarity and difference between individuals within teams (McCaulley)
    • The contributions and allowable weaknesses of people playing different team roles (Belbin)
    • How team effectiveness can be improved during change using: Glaser and Glaser’s five elements (defined in 0202); Tuckman’s model of team change (defined in 0203); Bion and Turquet’s leadership issues (defined in 0204); the John Adair model; the team leader’s role and behaviors; facilitation; and action learning.
    • How different types of teams and different individuals within teams affect the way teams react to change (as identified in 0201 and 0205)

    Module 3: Organizational Change

    • The key beliefs and assumptions associated with the Machine organizational metaphor (Morgan)
    • The key beliefs and assumptions associated with the Political Systems organizational metaphor (Morgan)
    • The key beliefs and assumptions associated with the Organisms organizational metaphor (Morgan)
    • The key beliefs and assumptions associated with the Flux and Transformation organizational metaphor (Morgan)
    • The underlying principles behind understanding the driving forces and resisting forces in any situation if change is to happen:
    • Force Field Analysis, examining the driving and resisting forces (Lewin)
    • Three-step model of organizational change (Lewin)
    • The factors in the change formula (Beckhard and Harris)
    • The four phases of planned change that draws on the disciplines of project management (Bullock and Batten)
    • The Eight Step Model for transforming your organization (Kotter) (Note: Fig.3.3 on P127 is not examined)
    • The four components in the congruence model that draws on the socio-technical view of organizations and addresses the dynamics of what happens in an organization when we try to change it. (Nadler and Tushman)
    • The three phases in managing transition and the distinction between planned change and transition (Bridges)
    • The “principles of environmental systems” for how organizations operate and its relevance to sustaining and renewing organizational change (Senge et al)

    Module 4: Leading Change

    • The leader’s role linked to each of the four key organizational metaphors
    • The description of visionary leadership including
    • The characteristics of visionary leaders (Bennis)
    • What leaders really do (Kotter)
    • The characteristics of other theories on leadership approaches
    • Transformational and transactional leadership (Bass; Bryman)
    • Story telling leadership (Gardner)
    • Adaptive leadership (Heifitz and Laurie)
    • Connective leadership (Lipman-Blumen) (Note: Leadership for the 21st century and Table 4.3 are not examined)
    • The characteristics of other theories on leadership approaches
    • Transformational and transactional leadership (Bass; Bryman)
    • Story telling leadership (Gardner)
    • Adaptive leadership (Heifitz and Laurie) 4. Connective leadership (Lipman-Blumen) (Note: Leadership for the 21st century and Table 4.3 are not examined)
    • The leadership styles and skills (Goleman)
    • Leadership styles that get results
    • Emotional competencies for leaders
    • The different leadership focus for different phases of change:
    • Kotter’s recommended actions for the first four change steps in leading change
    • Learning how to persevere (Kanter)
    • Leading people through transition (Bridges) (Note: Inner and outer leadership, Table 4.6, P185-6 not examined at Foundation level)
    • The importance of self-knowledge and inner resources:
    • The role of self-knowledge (Bennis)
    • Characteristics of principle-centered leaders (Covey)
    • Covey’s seven habits (Note: Erikson, Table 4.8 is not examined)

    Course Curriculumof the Change Management Foundation and Practitioner Certification Training

    The Change Management F&P curriculum follows the official Change Management Body of Knowledge (CMBoK) and covers Individual, Team, Organizational, and Leading Change at both Foundation and Practitioner depth.

    Change Management Foundation Course Curriculum

    Change Management Practitioner Course Curriculum

    image

    100% Secure and Safe download

    Skills You Will Build in This Change CourseFrom Foundation to Practitioner

    This combined programme teaches the practical skills covered by the Change Management Foundation and Practitioner syllabi. By the end, you can apply proven change models, engage stakeholders, plan and deliver change, and manage resistance across realistic organisational scenarios.

    Understanding How People Experience Change

    Learn why people respond to and resist change, and apply individual models such as ADKAR and Bridges' Transition Model to diagnose where change stalls and support people through transition.

    Applying Organisational Change Models

    Select and apply organisational models including Lewin's Three-Step Model, Kotter's 8-Step Model and McKinsey 7-S to real change scenarios, and diagnose culture as an enabler or barrier.

    Stakeholder Engagement and Communication

    Identify and analyse stakeholders, build engagement strategies, and design change communication plans that address rumour, resistance and uncertainty across different audiences.

    Building and Delivering Change Plans

    Run change impact assessments and develop complete change management plans covering engagement, communication, training and resistance, integrated with the project timeline.

    Managing Resistance and Embedding Change

    Diagnose the root causes of resistance, apply strategies to manage it, and use practical techniques to sustain and embed change so new ways of working last.

    Change Leadership, Emotional Intelligence and Ethics

    Develop the mindset, emotional intelligence, coaching skills and professional ethics that underpin effective change practice and support you through the Practitioner exam.

    Who Should TakeChange Management F&P Certification Training in Ivory Coast?

    Change Leaders

    Change Project Managers

    Transformation Managers

    Business Change Managers

    Operational Line Managers

    Project Team Members

    HR Representatives

    Business Managers

    Project and Program Managers

    Who Can Take This Certification Training

    Change Management F&P Training Optionsfor Professionals and Teams

    We offer flexible training formats designed to suit different learning preferences, schedules, and professional goals. Whether you prefer classroom learning, live online sessions, team-based learning, or personalized coaching, choose the option that best supports your Change Management Foundation & Practitioner learning journey.

    Change Management Live Virtual Training

    • Live online instructor-led sessions

    • Interactive discussions and virtual activities

    • Expert guidance from experienced trainers

    • Practice assessments and revision support

    • Dedicated Q&A sessions for concept clarification

    • Fixed schedules for accountability and momentum

    • Small batch sizes for personalized attention

    • Access from any location with internet connectivity

    USD 1045

    Attend fully interactive online sessions from anywhere while benefiting from real-time instructor guidance and collaborative learning experiences. This Virtual Change Management F&P training option provides flexibility while maintaining direct engagement with experienced trainers.

    Best For: Professionals seeking the flexibility of online learning without compromising on live instructor interaction.

    Change Management Classroom Training

    • Instructor-led classroom sessions

    • Interactive discussions and group activities

    • Real-world examples and practical exercises

    • Structured learning with fixed schedules

    • Opportunities for peer networking and collaboration

    • Practice assessments and knowledge checks

    • Dedicated Q&A and concept clarification

    • Immediate trainer feedback and support

    Learn through face-to-face sessions led by experienced instructors in a collaborative classroom environment. This Classroom Change Management F&P training format combines expert guidance, peer interaction, and practical exercises to create an engaging learning experience.

    Best For: Learners who prefer in-person interaction, structured schedules, and collaborative learning experiences.

    Change Management Corporate Group Training

    • Customized training aligned to organizational goals

    • Flexible delivery: onsite, virtual, hybrid, or blended

    • Scheduling tailored to business availability

    • Role-based examples and industry-relevant discussions

    • Progress tracking and learner assessments where applicable

    • Dedicated coordination and administrative support

    • Consistent learning experiences across teams

    • Scalable delivery for local, regional, or global workforces

    Designed for organizations that want to build change leadership capabilities, improve transformation outcomes, and support workforce development through structured learning initiatives. This format is ideal for Change Management F&P training for companies in Ivory Coast seeking to equip teams with practical change management skills.

    Best For: Organizations looking to upskill employees, address capability gaps, and deliver consistent training across teams.

    Change Management Focused 1-to-1 Training

    • One-to-one instructor attention

    • Customized learning plans and objectives

    • Flexible scheduling based on availability

    • Personalized feedback and coaching

    • Additional focus on challenging topics

    • Targeted practice and revision support

    • Faster clarification of questions and concepts

    • Learning pace is adapted to individual needs

    Receive personalized instruction tailored to your goals, pace, and learning requirements through dedicated sessions with an expert trainer. This format provides Change Management F&P coaching for professionals seeking individualized support with certification preparation, stakeholder engagement strategies, and organizational change initiatives.

    Best For: Professionals seeking personalized guidance, accelerated learning, or focused support to achieve specific outcomes.

    Change Management Live Virtual Training

    Change Management Live Virtual Training

    Live online instructor-led sessions

    Interactive discussions and virtual activities

    Expert guidance from experienced trainers

    Practice assessments and revision support

    Dedicated Q&A sessions for concept clarification

    Fixed schedules for accountability and momentum

    Small batch sizes for personalized attention

    Access from any location with internet connectivity

    Starts from

    USD 1045

    Please Note: Attend fully interactive online sessions from anywhere while benefiting from real-time instructor guidance and collaborative learning experiences. This Virtual Change Management F&P training option provides flexibility while maintaining direct engagement with experienced trainers.

    Best For: Professionals seeking the flexibility of online learning without compromising on live instructor interaction.

    Loading schedules…

    Why Choose Invensis Learning in Ivory CoastAligned, Expert-Led and Flexible

    As a trusted change management training company in Ivory Coast, Invensis Learning delivers structured Change Management Foundation and Practitioner training for professionals and organisations building people-side change capability. Our programmes combine experienced trainers, courseware aligned to the official exam syllabi, flexible delivery formats and learner-focused support. Whether you enrol as an individual or plan a team programme, we provide a professional experience built around practical understanding, real-world application and exam readiness for both levels.

    • Experienced, change-qualified trainers with real transformation experience
    • Live virtual, classroom and corporate formats to suit your schedule
    • Courseware aligned to the official Foundation and Practitioner exam syllabi
    • Guidance to help you prepare for both exams on your first attempt
    • ISO 9001:2015 and ISO 27001:2022 certified training delivery
    • Mock exams and practice questions for Foundation and Practitioner
    • Dedicated learner support before, during and after training
    • Local and regional support for learners and teams across Ivory Coast

    100+

    Countries Served

    ISO 9001

    Quality Management

    200K+

    Professionals Trained

    12M+

    Hours of Training Delivered

    ISO 9001:2015 Certified

    ISO 9001:2015 Certified

    ISO 27001:2022 Certified

    ISO 27001:2022 Certified

    Secure SSL Encryption

    Secure SSL Encryption

    Leaders in Training industry for 12+ years

    Leaders in Training industry for 12+ years

    Over 5000 five star reviews

    Over 5000 five star reviews

    Level AA conformance, W3C WCAG 2.2

    Level AA conformance, W3C WCAG 2.2

    Change Management Foundation and Practitioner Training Locations in Ivory CoastInstructor-led in-person Classroom training is available for group batches. All other public cohorts are delivered as Instructor-led Live Virtual. See available cohorts

    Change Management Foundation and Practitioner Training Location in Ivory Coast

    Sofitel Abidjan Hotel Ivoire, Boulevard Hassan II, Danga, Embassy, ​​Cocody, Abidjan, Ivory Coast

    Change Management Foundation and Practitioner Training Location in Ivory Coast

    Radisson Blu Hotel, Abidjan Airport, Rue K64, Port-Bouët, Abidjan, Ivory Coast

    corporate banner

    Corporate Change Management, Ivory CoastFor Your Teams and PMOs

    • Upskill whole teams in change management with one consistent approach
    • Live virtual, onsite or hybrid delivery across Abidjan and Ivory Coast
    • Courseware tailored to your sector and change programmes
    • Volume-based pricing for PMOs, HR and transformation teams
    • Experienced change-qualified trainers with practical delivery
    • Progress tracking and reporting for L&D leads and sponsors
    • Scalable delivery for local and regional teams

    Trusted by Teams Across Ivory Coast

    Orange Cote D'IvoireSociete Generale CIEcobankMTN Cote D'IvoireSIFCANSIA

    What Our Learners Say

    Passed Both Exams and Applied It at Work

    "The combined programme took me from theory to applying ADKAR and Kotter on a live banking project. The mock exams gave me the confidence to pass both the Foundation and Practitioner exams."

    Koffi N'Guessan

    Project Manager

    0/0

    A Practical Framework for Change

    "As an HR business partner I now have a proper framework for stakeholder engagement and managing resistance. The trainer used realistic scenarios that matched exactly what we face during change."

    Aminata Toure

    HR Business Partner

    0/0

    Strong Exam Preparation

    "The Practitioner open-book technique sessions were the most useful part for me. I learned how to navigate the guide quickly and structure scenario answers under time pressure."

    Yao Kouame

    IT Transformation Lead

    0/0

    One Shared Approach Across the Team

    "We trained a mixed team of PMO and HR staff and now share one change management language. Adoption on our digital rollout improved noticeably after the programme."

    Fatoumata Bamba

    L&D Manager, Banking Sector

    0/0

    Tailored and Business-Focused

    "The corporate sessions were tailored to our telecom transformation. Our leads left able to plan change, engage stakeholders and reduce resistance across large teams."

    Serge Aka

    Transformation Director, Telecoms Sector

    0/0



    Trustpilot

    4.6

    Ratings

    100K+

    Happy Learners

    100+

    Locations Worldwide

    99%

    Training Satisfaction

    Enquire with us now

    Drop us a query and our learning consultant will reach out to you shortly

    Get Course Details & Pricing

    Fill out this form and we will respond quickly.

    Explore Our Other Course Categories

    Agile Certification Training Courses

    IT Service Management Certification Training Courses

    Quality Management Certification Courses

    DevOps

    IT Governance Certification Training Courses

    Other Related Courses

    Advanced

    PMP Certification

    Foundation

    CAPM Exam Prep

    Advanced

    Change Management Foundation and Practitioner

    Foundation

    Oracle Primavera P6

    Advanced

    PRINCE2 Practitioner

    Foundation

    PRINCE2 Foundation

    Advanced

    PRINCE2 Foundation & Practitioner

    Advanced

    PMI-CP Certification

    Foundation

    Project Management Fundamentals

    Advanced

    PMI-RMP Certification

    Advanced

    PgMP Certification

    Advanced

    PfMP Certification

    Foundation

    JIRA

    Foundation

    Microsoft Project

    Foundation

    Lean Project Management

    Advanced

    Business Analysis Foundation and Practitioner

    Frequently Asked QuestionsHere's everything you may ask...

    Yes. It is a globally recognised, two-level credential that proves you can lead the people side of organisational change. In Ivory Coast, banks, telecoms, consulting firms and public bodies running transformation programmes value certified change professionals, and change and transformation roles command strong salary bands. Talk to a learning advisor to plan your path.

    General

    Is the Change Management Foundation and Practitioner certification worth it?

    Yes. It is a globally recognised, two-level credential that proves you can lead the people side of organisational change. In Ivory Coast, banks, telecoms, consulting firms and public bodies running transformation programmes value certified change professionals, and change and transformation roles command strong salary bands. Talk to a learning advisor to plan your path.

    What is the Change Management certification and who is it for?

    It is a two-level qualification covering the models, tools and practices used to manage the people and culture side of change. Foundation validates knowledge and comprehension, while Practitioner validates applying change approaches to real scenarios. It suits project managers, HR and OD professionals, consultants and leaders.

    What standard and body is the certification based on?

    The course is aligned to the Change Management Practitioner Guide (current edition) and the Change Management Body of Knowledge (CMBoK) published by the Change Management Institute. The qualification sits within the Change Management scheme and is examined against the current Foundation and Practitioner syllabi.

    What are the prerequisites for the two levels?

    Foundation has no formal prerequisites and is open to all. To take the Practitioner exam you must hold the Change Management Foundation certification, or an accepted equivalent. The combined 5-day programme covers both levels in sequence.

    Is the qualification recognised internationally?

    Yes. The Change Management qualification is recognised in over 150 countries and is well respected wherever organisational change is a recognised professional discipline. This makes it a portable credential for professionals working across Ivory Coast and the wider region.

    Pricing

    What is included in the training fee?

    The fee typically includes syllabus-aligned courseware, case studies, mock exams and practice questions for both levels, first-attempt guidance and learner support. Exam voucher inclusion can vary, so confirm current details with our team. Request a quote for pricing in your preferred format.

    How much does Change Management training cost in Ivory Coast?

    Pricing depends on the delivery format you choose, such as live virtual, classroom or corporate group training. Combined Foundation and Practitioner packages are quoted on request. Contact a learning advisor for current fees and any group offers.

    Are the exam fees part of the course price?

    Exam inclusion varies by package and region. Some packages bundle the Foundation and Practitioner exam vouchers, while others quote them separately. Ask our team to confirm exactly what is included before you enrol.

    Do you offer corporate or group discounts?

    Yes. We offer corporate group training with customised schedules and volume-based pricing for PMOs, HR functions and transformation teams. Ask about corporate and group pricing for a tailored quote.

    What payment options are available?

    We accept major cards and bank transfers, and offer instalment options on selected plans. Speak with a learning advisor to choose the option that suits you and see upcoming batches.

    Exam

    What is the format of the Foundation exam?

    The Foundation exam has 50 multiple-choice questions in a single-answer format, closed book, with 40 minutes allotted. The pass mark is 50%, which is 25 out of 50 correct. It is usually taken at the end of the Foundation part of the training.

    What is the format of the Practitioner exam?

    The Practitioner exam has 5 scenario-based sections, each worth 16 marks, for 80 marks in total, with 2.5 hours allotted. It is open book, using the Change Management Practitioner Guide. The pass mark is 50%, which is 40 out of 80 marks.

    How many exams are there in the combined programme?

    There are two separate exams. You must sit and pass both the Foundation exam and the Practitioner exam to hold both credentials. The combined 5-day programme prepares you for each level in sequence.

    What does open book mean for the Practitioner exam?

    You may use the Change Management Practitioner Guide during the exam. However, the scenario sections require analysis and judgment, so you cannot simply look up answers. Both efficient guide navigation and deep understanding of the models are essential.

    How are the exams delivered and what if I do not pass first time?

    Both exams are delivered by online proctoring or at an authorised test centre. Our training includes mock exams and first-attempt guidance to prepare you thoroughly. Re-sit policies vary, so confirm the current terms with our team before you book.

    Course Content

    What will I learn in the course?

    You will learn to apply individual and organisational change models, engage stakeholders, plan change communication, run impact assessments, build change plans, manage resistance and embed change. The Practitioner level develops applying these to realistic scenarios.

    Which change models does the syllabus cover?

    The syllabus covers models including ADKAR, Bridges' Transition Model, Lewin's Three-Step Model, Kotter's 8-Step Model, McKinsey 7-S, Schein's culture model, Goleman's emotional intelligence and Cialdini's principles of influence.

    What are the five topic areas of the syllabus?

    The five areas are Change and the Individual, Change and the Organisation, Communication and Stakeholder Engagement, Change Practice, and Personal and Professional Management. Foundation covers them at knowledge level and Practitioner at application level.

    Can a beginner take this course?

    Yes. Foundation has no prerequisites and is open to all, so beginners are welcome. The programme builds from core concepts to applied practice, with practice questions, case studies and trainer support to help you progress with confidence.

    Is the courseware aligned to the current syllabus?

    Yes. The courseware is aligned to the current Change Management Foundation and Practitioner exam syllabi and the Change Management Practitioner Guide, so you study material that reflects what the exams assess.

    Enrollment

    How soon can I start and how do I enrol?

    You can enrol through the Invensis Learning website or by contacting our team. Choose your format, complete payment, and you receive access to schedules, courseware and resources. See upcoming batches or talk to an advisor to pick a start date.

    What training formats are available in Ivory Coast?

    We offer online (live virtual) instructor-led training, classroom sessions and customised corporate group training. This lets individuals and teams across Ivory Coast choose the format that best fits their schedule and learning style.

    How long is the combined programme?

    The combined Foundation and Practitioner programme is delivered as 40 hours of instructor-led training. The number of days depends on the schedule, for example an intensive full-day format or an extended part-day format spread over more days.

    Can I reschedule or transfer my enrolment?

    Yes. Flexi options let you reschedule or move to another batch, and selected plans allow you to attend the training again. Contact support to arrange this and confirm the terms for your enrolment.

    What learner support do I receive?

    You receive trainer-led guidance, mock exams and practice questions for both levels, and dedicated support before, during and after training. Our team can also guide you on exam booking and preparation. Talk to a learning advisor to get started.