Course Overview

    Overview

    Course Highlights

    Eligibility Criteria

    Benefits

    Exam Format

    Certification Cost

    What Is the EXIN SIAM Foundation Certification?Your Entry into Service Integration

    The EXIN SIAM Foundation (SIAM-F) certification validates your knowledge of Service Integration and Management, the discipline of governing multiple IT service providers through a single service integrator so services are delivered end to end. Awarded by EXIN and based on the SIAM Body of Knowledge published by Scopism, it is the entry-level credential in the EXIN SIAM scheme. SIAM Foundation certification training in Chile with Invensis Learning prepares you for the 40-question EXIN exam and for real multi-supplier work across Santiago's IT services, banking, mining and retail sectors. You learn the SIAM ecosystem, the three-layer model, and the roles, processes and governance that employers running outsourced IT increasingly expect. Whether you already hold ITIL Foundation or are stepping into a service governance role, this EXIN-aligned programme leads to a lifetime, globally recognised credential. Start your SIAM journey with Invensis Learning.

    Invensis Learning is an EXIN Accredited Training Provider in Chile, approved to deliver official SIAM Foundation training using EXIN-aligned courseware and the EXIN SIAM Foundation Certification Examination Content Outline(ECO).

    What Is the EXIN SIAM Foundation Certification?Your Entry into Service Integration

    Certification Badge

    Invensis Learning is an EXIN Accredited Training Provider in Chile, approved to deliver official SIAM Foundation training using EXIN-aligned courseware and the EXIN SIAM Foundation Certification Examination Content Outline(ECO).

    Key Highlightsof the SIAM Foundation Training Course

    SIAM Foundation Certification Eligibility in ChileDo You Qualify for the SIAM Foundation Exam?

    Why Earn Your SIAM Foundation Credential in Chile?Skills Employers Actually Reward

    SIAM Foundation Exam Format in ChileWhat to expect on exam day

    The SIAM Foundation exam validates your understanding of the Service Integration and Management (SIAM) methodology for managing multi-supplier service ecosystems. The exam focuses on the SIAM ecosystem and roles, the four SIAM structures (External, Internal, Hybrid, Lead Supplier), the SIAM roadmap, governance models, processes and practices, and challenges in multi-vendor environments. Through a combination of multiple-choice questions, candidates are tested on their ability to apply SIAM principles in real-world multi-supplier service environments.

    SIAM Foundation Certification Cost in Chile

    Note: Prices may vary depending on your location and delivery preferences. Reach out to our learning advisors for the exact pricing details.

    Where SIAM Foundation Takes Your Career in ChileRoles and Demand

    SIAM Foundation is gaining ground in Chile as banks, retailers, miners and government bodies run IT through multiple providers and need people who can govern that ecosystem. Santiago's outsourcing and nearshore hubs, home to over 100,000 IT professionals, increasingly value service integration skills alongside ITIL. Demand sits across service desk, service delivery, vendor management and service integration roles, and here is what the market shows.

    Why Service Integration Skills Are in Demand in Chile

    SIAM Foundation is more than a certificate. It equips you to govern multi-supplier IT and lead service integration in Chile's fast-moving market. Start your journey today.

    Your Chile Career Transformation

    Your SIAM Foundation Career Shift in Chile

    Before and After You Certify

    Chile's IT market is shifting from single-supplier delivery to multi-supplier ecosystems, and employers increasingly separate certified service integrators from the rest. Here is which side of that line you want to be on.

    Sources: SalaryExpert, Glassdoor, Paylab (Chile) 2026.

    How to Get SIAM Foundation Certified in ChileStep-by-Step Certification Process

    The SIAM Foundation certification path in Chile is a streamlined single-exam route designed for professionals seeking to understand Service Integration and Management (SIAM) principles, governance models, roles, and multi-supplier environments. Complete the training, pass the certification exam, and earn a globally recognized credential that remains valid for life.

    Step 1: Enroll in a SIAM Foundation Training Program

    Choose your preferred learning format, such as a SIAM Foundation certification course, live virtual training, self-paced learning, classroom sessions, or corporate group training. Enrollment provides access to learning materials, instructor support, and exam preparation resources.

    Step 2: Create Your EXIN Account

    Create or sign in to your EXIN account at exin.com. Your account stores your exam voucher, schedule, results, and digital badge.

    Step 3: Complete the Training and Practice Mocks

    Attend the full 2-day training and complete chapter quizzes, scenario exercises, and at least one full-length mock exam.

    Step 4: Schedule the SIAM Foundation Exam

    Book your exam through your EXIN account: 40 multiple-choice questions, 60 minutes, 65% pass mark, closed book. Online proctored or test centre.

    Step 5: Schedule Your SIAM Foundation Exam

    Once training is completed, schedule your examination through the certification platform. The SIAM Foundation training and exam process typically includes exam scheduling support and preparation guidance. The examination consists of 40 multiple-choice questions completed within 60 minutes and requires a minimum passing score of 65%.

    Step 6: Activate Your Credential

    EXIN issues your SIAM Foundation digital badge and certificate. Lifetime valid , no renewal required.

    Module 1: SIAM Introduction and History

    • Why SIAM emerged: multi-supplier service environments
    • Definition and scope of SIAM
    • Benefits, drivers, and use cases
    • Relationship to other frameworks (ITIL, COBIT, Lean, Agile)

    Module 2: The SIAM Ecosystem

    • The four SIAM structures: internal, lead supplier, hybrid, externally sourced
    • Customer, Service Integrator, and Service Provider roles
    • Layered model and the SIAM operating model
    • Boundaries, governance, and accountability

    Module 3: SIAM Implementation Roadmap

    • The four-stage SIAM roadmap: Discovery & Strategy, Plan & Build, Implement, Run & Improve
    • Common implementation patterns and approaches
    • Transitioning from legacy operating models to SIAM
    • Critical success factors and lessons learned

    Module 4: SIAM Roles and Responsibilities

    • Customer organisation accountabilities
    • Service Integrator function and roles
    • Service Provider responsibilities
    • RACI in a SIAM context

    Module 5: SIAM Practices

    • People practices: structures, capabilities, governance
    • Process practices: integrated end-to-end processes
    • Measurement practices: performance, quality, value
    • Technology practices: integrated tooling and data

    Module 6: Processes Supporting SIAM and Foundation Exam Prep

    • Strategic, tactical, and operational SIAM processes
    • Common challenges and risks in SIAM adoption
    • SIAM Foundation exam structure and sample questions
    • Final-week revision plan

    Course Curriculumof the SIAM Foundation Certification Training

    The SIAM Foundation curriculum follows the official SIAM Foundation BoK (Scopism) and covers all tested domains across the syllabus.

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    What You Will Gain from SIAM Foundation TrainingSkills You Can Apply from Day One

    This EXIN SIAM Foundation training builds the knowledge and vocabulary to work confidently in multi-supplier IT environments. By the end, you can describe the SIAM ecosystem, map the roles and processes, and prepare for the 40-question EXIN exam.

    The SIAM Ecosystem and Model

    Understand what SIAM is, the customer, service integrator and service provider layers, and the four sourcing models that structure a multi-supplier environment.

    Service Integrator Roles and Governance

    Learn the SIAM Manager, Service Owner, Process Owner and Supplier Relationship Manager roles, and the board structures that govern accountability across the three layers.

    Integrating ITSM Processes Across Providers

    Coordinate incident, problem, change and service level management end to end when several suppliers deliver a single service to the customer organisation.

    SIAM Practices and Tooling

    Apply collaboration, performance management, supplier management and integrated tooling practices that keep a multi-supplier ecosystem working together.

    The SIAM Implementation Roadmap

    Follow the Discovery and Strategy, Plan and Build, Implement, and Run and Improve stages used to adopt SIAM in an organisation.

    Challenges, Risks and Related Frameworks

    Recognise cultural, governance and commercial risks, and see how SIAM aligns with ITIL, COBIT, ISO/IEC 20000, Agile and DevOps.

    Who Should TakeSIAM Certification Training in Chile?

    Service Integration Lead

    Service Manager

    Vendor Manager

    IT Service Manager

    Transformation Lead

    Process Owner / Process Manager

    Service Architect

    Programme Manager (Multi-supplier)

    Who Can Take This Certification Training

    SIAM Foundation Training Optionsfor Professionals and Teams

    We offer flexible training formats designed to suit different learning preferences, schedules, and professional goals. Whether you prefer collaborative classroom learning, live online sessions, team-based training, or personalized guidance, choose the option that best supports your service integration and management learning journey.

    SIAM Foundation Live Virtual Training

    • Live online instructor-led sessions

    • Interactive discussions and virtual activities

    • Expert guidance from experienced trainers

    • Practice assessments and revision support

    • Dedicated Q&A sessions for concept clarification

    • Fixed schedules for accountability and momentum

    • Small batch sizes for personalized attention

    • Access from any location with internet connectivity

    USD 1095

    Attend fully interactive online sessions from anywhere while benefiting from real-time instructor guidance and collaborative learning experiences. This Virtual SIAM Foundation training option enables professionals to participate from any location.

    Official EXIN-aligned Course Material

    Best For: Professionals seeking the flexibility of online learning without compromising on live instructor interaction.

    SIAM Foundation Classroom Training

    • Instructor-led classroom sessions

    • Interactive discussions and group activities

    • Real-world examples and practical exercises

    • Structured learning with fixed schedules

    • Opportunities for peer networking and collaboration

    • Practice assessments and knowledge checks

    • Dedicated Q&A and concept clarification

    • Immediate trainer feedback and support

    Learn through face-to-face sessions led by experienced instructors in a collaborative classroom environment. This Classroom SIAM Foundation training format combines expert guidance, peer interaction, and hands-on activities to create an engaging learning experience.

    Official EXIN-aligned Course Material

    Best For: Learners who prefer in-person interaction, structured schedules, and collaborative learning experiences.

    SIAM Foundation Corporate Group Training

    • Customized training aligned to organizational goals

    • Flexible delivery: onsite, virtual, hybrid, or blended

    • Scheduling tailored to business availability

    • Role-based examples and industry-relevant discussions

    • Progress tracking and learner assessments where applicable

    • Dedicated coordination and administrative support

    • Consistent learning experiences across teams

    • Scalable delivery for local, regional, or global workforces

    Designed for organizations that want to strengthen service integration capabilities, improve multi-provider governance, and standardize service management practices across teams. This format is ideal for SIAM Foundation training for companies in Chile seeking to build scalable service integration capabilities.

    Official EXIN-aligned Course Material

    Best For: Organizations looking to upskill employees, address capability gaps, and deliver consistent training across teams.

    SIAM Foundation Focused 1-to-1 Training

    • One-to-one instructor attention

    • Customized learning plans and objectives

    • Flexible scheduling based on availability

    • Personalized feedback and coaching

    • Additional focus on challenging topics

    • Targeted practice and revision support

    • Faster clarification of questions and concepts

    • Learning pace is adapted to individual needs

    Receive personalized instruction tailored to your goals, pace, and learning requirements through dedicated sessions with an expert trainer. This format provides SIAM Foundation coaching for professionals seeking individualized support and focused guidance on service integration models, governance frameworks, and implementation practices.

    Official EXIN-aligned Course Material

    Best For: Professionals seeking personalized guidance, accelerated learning, or focused support to achieve specific outcomes.

    SIAM Foundation Live Virtual Training

    SIAM Foundation Live Virtual Training

    Live online instructor-led sessions

    Interactive discussions and virtual activities

    Expert guidance from experienced trainers

    Practice assessments and revision support

    Dedicated Q&A sessions for concept clarification

    Fixed schedules for accountability and momentum

    Small batch sizes for personalized attention

    Access from any location with internet connectivity

    Starts from

    USD 1095

    Please Note: Attend fully interactive online sessions from anywhere while benefiting from real-time instructor guidance and collaborative learning experiences. This Virtual SIAM Foundation training option enables professionals to participate from any location.

    Official EXIN-aligned Course Material

    Best For: Professionals seeking the flexibility of online learning without compromising on live instructor interaction.

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    Why Choose Invensis Learning in ChileYour Trusted ITSM and SIAM Partner

    As a trusted SIAM Foundation training company, Invensis Learning delivers structured EXIN SIAM Foundation training for professionals and organisations building multi-supplier service governance capability across Chile. Our programmes combine EXIN-aligned courseware, experienced trainers, flexible delivery and learner-focused support. Whether you enrol as an individual or plan corporate training for your team, we focus on practical understanding, exam readiness and real-world application, so you leave ready to work in a SIAM environment.

    • EXIN-aligned SIAM courseware delivered by experienced ITSM trainers
    • Live online, classroom and corporate training formats to fit your schedule
    • Practice questions and mock tests mapped to the 40-question EXIN exam
    • Guidance on booking the EXIN online proctored exam
    • Dedicated learner support before, during and after training
    • ISO 9001:2015 and ISO 27001:2022 certified training operations
    • Trusted by professionals and teams across IT, banking and telecom
    • Customised group training for service management teams in Chile

    1-to-1

    Doubt-Clearing Sessions

    60+

    Global Course Portfolio

    100+

    Countries Served

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    Quality Management

    ISO 9001:2015 Certified

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    ISO 27001:2022 Certified

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    Leaders in Training industry for 12+ years

    Leaders in Training industry for 12+ years

    Over 5000 five star reviews

    Over 5000 five star reviews

    Level AA conformance, W3C WCAG 2.2

    Level AA conformance, W3C WCAG 2.2

    SIAM Foundation Training Locations in ChileInstructor-led in-person Classroom training is available for group batches. All other public cohorts are delivered as Instructor-led Live Virtual. See available cohorts.

    SIAM Foundation Training Location in Chile

    Santiago, Provincia de Santiago, Región Metropolitana de Santiago, 8320000, Chile

    SIAM Foundation Training Location in Chile

    Sheraton Santiago Hotel & Convention Center, Chile

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    Corporate SIAM Foundation Training in ChileFor Your Teams

    • Suitable for small, medium and large service management teams
    • Customised schedules aligned to your team's availability
    • Delivery through onsite, live virtual or hybrid formats
    • EXIN-aligned trainers with real multi-supplier ITSM experience
    • Role-based examples drawn from IT, banking, mining and retail
    • Dedicated coordination and learner support for group training
    • Scalable delivery for teams across Chile and Latin America

    Organisations We Support

    SONDAEntelBanco De ChileFalabellaCodelcoMovistar

    What Our Learners Say

    Passed the EXIN Exam First Time

    "The SIAM Foundation training finally connected the ITIL processes I already knew with how our multiple suppliers actually work together. The mock questions matched the real EXIN exam closely and I passed on my first sitting."

    Camila Rojas

    IT Service Analyst

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    A Real Career Step Up

    "I moved from a service desk role into service delivery after this course. Understanding the service integrator layer and the three-layer model gave me the vocabulary to contribute in supplier governance meetings."

    Matias Fuentes

    Service Delivery Coordinator

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    Directly Useful at Work

    "Practical and well paced. The sessions on supplier management and end-to-end SLAs were directly useful in my day-to-day work with our outsourced providers."

    Valentina Herrera

    IT Vendor Management Analyst

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    Stronger Multi-Supplier Governance

    "We trained our service management team to standardise how we govern multiple IT providers. The shared SIAM language reduced finger-pointing during major incidents almost immediately."

    Andres Contreras

    IT Operations Manager, Banking Sector

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    Training That Fit Our Context

    "Invensis tailored the SIAM Foundation programme to our multi-supplier retail environment. The trainer's real-world examples made the governance concepts land with a mixed team."

    Francisca Munoz

    L&D Lead, Retail Technology

    0/0



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    Frequently Asked QuestionsHere's everything you may ask...

    The EXIN SIAM Foundation certification validates your knowledge of Service Integration and Management (SIAM), the discipline of governing multiple IT service providers through a single service integrator. Awarded by EXIN and based on the SIAM Body of Knowledge published by Scopism, it is the entry-level credential in the EXIN SIAM scheme.

    General

    What is the EXIN SIAM Foundation certification?

    The EXIN SIAM Foundation certification validates your knowledge of Service Integration and Management (SIAM), the discipline of governing multiple IT service providers through a single service integrator. Awarded by EXIN and based on the SIAM Body of Knowledge published by Scopism, it is the entry-level credential in the EXIN SIAM scheme.

    What is SIAM and why does it matter in Chile?

    SIAM is a methodology for managing complex environments where several providers deliver IT services to one organisation. As Chilean banks, retailers and miners run IT through many suppliers, SIAM skills help professionals coordinate them and keep service quality consistent end to end.

    Who should take SIAM Foundation training?

    It suits IT service management professionals, service delivery and vendor managers, sourcing specialists, and anyone working in or with multi-supplier IT environments. ITIL Foundation knowledge is helpful but not required to start.

    Are there any prerequisites for SIAM Foundation?

    No. EXIN SIAM Foundation has no formal prerequisites and is open to all. Basic familiarity with IT service management concepts, such as from ITIL Foundation, is beneficial but not required.

    How long is the SIAM Foundation certification valid?

    The certification is for lifetime. It does not expire, and no renewal, re-examination or continuing education is required once you pass the EXIN exam.

    Is SIAM Foundation recognised internationally?

    Yes. EXIN operates in over 165 countries, and its SIAM certifications are recognised by employers worldwide, particularly those managing complex multi-supplier IT service environments.

    Pricing

    How much does SIAM Foundation training cost in Chile?

    Fees vary by format and whether the EXIN exam voucher is bundled with the training. Invensis Learning quotes SIAM Foundation training for individuals and teams in Chile on request. Contact a learning advisor for current pricing and upcoming batches.

    What is included in the SIAM Foundation course fee?

    The fee typically includes EXIN-aligned courseware, practice questions, mock exams, learner support and a course completion certificate. The EXIN exam voucher may be bundled or purchased separately.

    How much does the EXIN SIAM Foundation exam cost?

    EXIN exam pricing varies by region and purchasing channel, whether bought directly from EXIN or bundled through an accredited training provider. We confirm the current voucher price when you enrol.

    Do you offer group or corporate discounts?

    Yes. We offer corporate group training with customised schedules and volume-based pricing for service management teams. Ask about corporate pricing for a tailored quote for your team.

    What payment options are available?

    We accept major credit and debit cards and bank transfers, with instalment options on selected plans. Speak with a learning advisor to choose the option that suits you.

    Exam

    What is the format of the SIAM Foundation exam?

    The EXIN SIAM Foundation exam is closed book with single-answer multiple-choice questions. It is delivered online with EXIN proctoring or at an EXIN accredited test location.

    How many questions are on the exam and how long is it?

    The exam has 40 questions and a time limit of 60 minutes (one hour). It is a closed-book, multiple-choice assessment.

    What is the passing score for the SIAM Foundation exam?

    You need 65% to pass, which means answering at least 26 of the 40 questions correctly.

    What topics does the SIAM Foundation exam cover?

    The EXIN examination specification covers seven topic areas: introduction to SIAM, the implementation roadmap, roles and responsibilities, SIAM practices, processes to support SIAM, challenges and risks, and SIAM and other practices.

    What if I do not pass the exam the first time?

    You can re-sit the EXIN exam. Our training includes practice questions and mock exams to build readiness, and we guide you on booking and re-sit steps. Contact support for the current re-sit process.

    Where can I take the SIAM Foundation exam?

    Online through EXIN's proctored exam system or at an EXIN accredited test location. The exam is often arranged through an accredited training provider as part of a training and exam bundle.

    Course Content

    What will I learn in SIAM Foundation training?

    You learn the SIAM ecosystem and three-layer model, the four service integrator sourcing options, SIAM roles, how to integrate ITSM processes across providers, SIAM practices and tooling, the implementation roadmap, and common challenges and risks.

    Do I need ITIL knowledge before this course?

    No. SIAM Foundation has no prerequisites. ITIL Foundation makes the content more accessible, but the course explains how SIAM and ITIL complement each other, so beginners can follow along.

    How is the SIAM Foundation training delivered?

    We offer live online (virtual instructor-led), classroom and corporate group formats. Sessions typically run over about 16 hours of guided learning aligned to the EXIN specification.

    What learning materials are provided?

    You receive EXIN-aligned courseware, practice questions, mock exams and revision aids mapped to the seven SIAM Foundation topic areas.

    How does SIAM relate to ITIL, COBIT and ISO/IEC 20000?

    SIAM adds the multi-supplier integration and governance layer on top of frameworks like ITIL, COBIT and ISO/IEC 20000. The course shows how they work together, plus how SIAM aligns with Agile and DevOps.

    Enrollment

    How do I enrol in the SIAM Foundation course?

    Enrol through the Invensis Learning website. Choose your preferred format, complete payment, and you receive access to schedules, courseware and learning resources. Talk to an advisor to see upcoming batches.

    What training formats are available in Chile?

    We offer live online (virtual instructor-led) training, classroom sessions and customised corporate group training, so you can choose the format that fits your schedule in Chile.

    How soon can I start?

    New live online cohorts open regularly, and self-paced options let you begin right away. Contact us for the next available SIAM Foundation batch in Chile.

    Can I reschedule or transfer my enrolment?

    Yes. Flexi options let you reschedule or move to another batch. Contact support to arrange this before your session begins.

    What is the refund or cancellation policy?

    Refunds and cancellations follow our published policy, and selected plans include a money-back guarantee. Reach out to our team for the details that apply to your enrolment.