Course Overview

    Overview

    Course Highlights

    Eligibility Criteria

    Benefits

    Exam Format

    Certification Cost

    What Is the ITIL 5 Foundation Bridge?Your Fast Route to the Latest Version

    The ITIL (Version 5) Foundation Bridge is an accredited transition qualification that updates ITIL 4 Foundation holders to ITIL 5, the latest version of the world's most widely adopted IT service management framework. Our ITIL 5 Foundation Bridge certification training in Barcelona condenses that update into a focused, instructor-led programme, so you study only what is new, changed and refined in ITIL 5. Created by AXELOS and examined by PeopleCert, the bridge concentrates on digital product and service management, the evolved ITIL Value System, value stream management and value co-creation across the wider stakeholder ecosystem. You cover what modern, AI-enabled service environments now demand, then sit a short bridge exam that awards the full ITIL 5 Foundation credential without repeating content you already know. The programme suits service management professionals across Barcelona's digital hubs, consultancies and shared service centres who need their ITIL credential to reflect the current version. Update your knowledge, keep your CV current, and start your ITIL 5 journey with Invensis Learning.

    Invensis Learning is a Peoplecert Accredited Training Organization (2778) in Barcelona, approved to deliver official ITIL 5 Foundation Bridge certification training using accredited courseware and standards.

    What Is the ITIL 5 Foundation Bridge?Your Fast Route to the Latest Version

    Certification Badge

    Invensis Learning is a Peoplecert Accredited Training Organization (2778) in Barcelona, approved to deliver official ITIL 5 Foundation Bridge certification training using accredited courseware and standards.

    Key Highlightsof the ITIL (Version 5) Foundation Bridge Training Course

    ITIL V5 Foundation Bridge Certification Eligibility in BarcelonaDo You Qualify for the ITIL (Version 5) Foundation Bridge Exam?

    Why the ITIL 5 Bridge Is Worth ItFor Service Management Professionals

    ITIL V5 Foundation Exam Format in BarcelonaWhat to expect on exam day

    The ITIL V5 Foundation exam validates your understanding of the ITIL V5 service-management framework, building on the ITIL 4 Service Value System with the latest practice guidance. The exam focuses on the Service Value System, the four dimensions of service management, the ITIL guiding principles, the service value chain, and the practices that enable end-to-end service delivery. Through a combination of multiple-choice questions, candidates are tested on their ability to apply ITIL V5 principles in real-world service-management environments.

    ITIL V5 Foundation Bridge Certification Cost in Barcelona

    Note: Prices may vary depending on your location and delivery preferences. Reach out to our learning advisors for the exact pricing details.

    ITIL 5 Careers and Pay in BarcelonaWhy Upgrade to the Latest Version?

    Service management skills are in steady demand across Barcelona, one of Europe's strongest tech and digital hubs, where global brands run their IT operations, platforms and AI programmes. As employers begin moving from ITIL 4 to ITIL 5, professionals who hold the current credential stand out for service desk, service delivery, ITSM and IT operations roles. Demand spans entry to senior level, and here is what the local market is telling us right now.

    What Is Driving ITIL 5 Demand in Barcelona?

    ITIL 5 is more than an update. It is how Barcelona's service teams stay credible as digital and AI-enabled delivery becomes the norm. Bridge your ITIL 4 knowledge to the latest version today.

    Your Barcelona Career Transformation

    From ITIL 4 Today to ITIL 5 Tomorrow

    Your Barcelona Service Career, Levelled Up

    Barcelona's service management market is moving as digital hubs scale AI and platform delivery, and employers increasingly separate professionals on the current ITIL version from those on the previous one. Here is which side of that line you want to be on.

    Sources: Glassdoor, SalaryExpert, PayScale (Barcelona) 2026.

    How to Get ITIL V5 Foundation Bridge Certified in BarcelonaStep-by-Step Certification Process

    The ITIL V5 Foundation Bridge path in Barcelona is fast: complete the focused 1-day training and pass the bridge exam to update your ITIL Foundation credential. A prior ITIL Foundation certification is recommended.

    Step 1: Confirm Your Existing ITIL Foundation Credential

    Before enrolling, verify that you hold a valid ITIL Foundation certification. The ITIL V5 Foundation Bridge certification program in Spain is intended for professionals seeking to update their existing ITIL knowledge and credentials.

    Step 2: Enrol in the 1-Day ITIL V5 Foundation Bridge Course

    Choose your preferred Invensis Learning ITIL V5 Foundation Bridge cohort (1-Day Live Online Bootcamp or Corporate Group Training), delivered by ITIL-certified instructors.

    Step 3: Complete the Bridge Training

    Attend the focused 1-day course covering what's changed in the latest ITIL version, and complete the practice questions and mock exam.

    Step 4: Sit the ITIL V5 Foundation Bridge Exam

    Take the exam: 20 multiple-choice questions in 30 minutes, closed book, with a 65% pass mark (13 of 20), delivered online proctored or at a test center.

    Step 5: Update Your ITIL Foundation Credential

    On passing, your ITIL Foundation credential is updated to the latest version, with a digital badge. Your provisional result is available immediately after the online exam.

    Step 6: Maintain Your Certification

    ITIL certificates are valid for 3 years; renew via the CPD programme or re-examination before expiry.

    Module 1: What's New in ITIL Version 5

    • Overview of the evolution from ITIL 4 to Version 5
    • Understanding the 40% retained, 24% modified, and 36% new content breakdown
    • Key reasons for the Version 5 update

    Module 2: Enhanced ITIL Service Value System (SVS)

    • Evolution of the Service Value System in Version 5
    • Updated governance approaches
    • How guiding principles apply in AI-enabled environments
    • Value chain activities enhancements

    Module 3: Unified Digital Product and Service Lifecycle

    • Discover, Design, Develop/Build, Deploy/Launch, Deliver, Support, Experience, Improve
    • Understanding how products and services are managed together in a single, integrated lifecycle

    Module 4: AI Integration and AI Governance

    • AI-native framework principles
    • Responsible AI adoption guidance
    • AI governance concepts and frameworks
    • Managing AI-driven automation
    • Ethical AI considerations
    • Risk management for AI-enabled services

    Module 5: Value Streams and Value Co-Creation

    • Identifying, mapping, and managing value streams
    • Enhanced value stream mapping techniques
    • Improving flow, visibility, and outcomes
    • Value co-creation with stakeholders

    Module 6: Experience Management (New Emphasis)

    • Customer experience focus
    • User experience integration
    • Experience-driven service delivery
    • Measuring experience outcomes
    • Transparency and measurable value

    Module 7: Four Dimensions of Product and Service Management

    • Organizations and People, Information and Technology, Partners and Suppliers, Value Streams and Processes
    • How dimensions apply to digital products and services

    Module 8: Digital Operating Models

    • Modern organizational structures
    • Digital-first business approaches
    • Agile and adaptive ways of working
    • Integration with Design Thinking, Agile, and DevOps

    Module 9: Sustainability Integration

    • Sustainability-driven service design
    • Environmental responsibility in IT operations
    • Long-term operational resilience
    • Sustainable value creation

    Module 10: Updated ITIL Practices

    • Terminology updates in the 34 ITIL practices
    • How practices apply in Version 5 context
    • Practice alignment with unified lifecycle

    Module 11: Transformation and Change

    • Managing transformation in digital environments
    • Organizational Change Management (OCM) integration
    • Leading change in AI-enabled contexts

    Module 12: Role-Aligned Guidance

    • Clearer, more targeted guidance for specific roles
    • Practical, actionable frameworks
    • Less abstract, more dynamic models

    Course Curriculumof the ITIL (Version 5) Foundation Bridge Certification Training

    The ITIL V5 Foundation Bridge curriculum follows the official PeopleCert/AXELOS ITIL V5 Foundation Bridge syllabus and covers all tested topics. Modules are delivered over 1 days with scenario walkthroughs, chapter quizzes, and ITIL V5 Foundation Bridge-format mock exams that mirror the live PeopleCert paper.

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    Skills You Gain on the ITIL 5 BridgeWhat You Will Be Able to Do

    The ITIL 5 Foundation Bridge focuses only on what is new and changed in ITIL 5, building on the ITIL 4 knowledge you already hold. By the end, you can apply the updated framework to digital product and service management and pass the bridge exam.

    Pinpoint What Changed from ITIL 4

    Skills covered in the ITIL 5 Foundation Bridge start here: identify the new, refined and restructured concepts in ITIL 5, from the product and service lifecycle to the evolved ITIL Value System, so you focus only on what is different.

    Manage Digital and AI-Enabled Services

    Understand how ITIL 5 addresses modern digital and AI-enabled environments, and how growing complexity across cloud and multi-supplier estates shapes digital product and service management across the lifecycle.

    Use the Updated ITIL 5 Language

    Gain clarity on the new, renamed and redefined terminology and core concepts in ITIL 5 so you can communicate confidently and consistently with teams, partners, suppliers and stakeholders.

    Create Value Across the Stakeholder Ecosystem

    Apply ITIL 5's enhanced value creation approach, linking strategy, delivery and measurable outcomes across consumers, users, sponsors, partners and society, including sustainability and experience.

    Apply ITIL 5 in Everyday Practice

    Integrate ITIL 5 enhancements into your existing ITIL 4 knowledge, using lifecycle management, value stream mapping and updated practices to improve collaboration, performance and results.

    Get Ready for the Bridge Exam

    Prepare for the closed-book PeopleCert bridge exam with structured revision across the five topic areas, so you can sit the 20-question paper with confidence and earn ITIL 5 Foundation.

    Who Should TakeITIL V5 Foundation Bridge Certification Training in Barcelona?

    IT Service Manager

    ITSM Practitioner

    Service Desk Lead

    IT Operations Manager

    Incident / Problem Manager

    Change Manager

    IT Project Manager

    ITIL-certified Professional

    Who Can Take This Certification Training

    ITIL V5 Foundation Bridge Certification Training Modesfor Professionals and Teams

    We offer flexible ITIL V5 Foundation Bridge training formats designed to suit different learning preferences, schedules, and professional goals. Whether you prefer instructor-led classroom sessions, live online learning, corporate team training, or personalized coaching, choose the option that best supports your ITIL V5 Foundation Bridge certification journey.

    ITIL V5 Foundation Bridge Live Virtual Training

    • Live online instructor-led sessions

    • Interactive discussions and virtual activities

    • Expert guidance from experienced trainers

    • Practice assessments and revision support

    • Dedicated Q&A sessions for concept clarification

    • Fixed schedules for accountability and momentum

    • Small batch sizes for personalized attention

    • Access from any location with internet connectivity

    EUR 550

    Attend fully interactive online sessions from anywhere while benefiting from real-time instructor guidance and collaborative learning experiences. This ITIL V5 Foundation Bridge online training option offers flexibility while maintaining live engagement with certified trainers.

    Official PeopleCert (AXELOS)-aligned Course Material

    Best For: Professionals seeking ITIL V5 Foundation Bridge training online without compromising on live instructor interaction.

    ITIL V5 Foundation Bridge Classroom Training

    • Instructor-led classroom sessions

    • Interactive discussions and group activities

    • Real-world examples and practical exercises

    • Structured learning with fixed schedules

    • Opportunities for peer networking and collaboration

    • Practice assessments and knowledge checks

    • Dedicated Q&A and concept clarification

    • Immediate trainer feedback and support

    Learn through face-to-face sessions led by experienced instructors in a collaborative classroom environment. This Classroom ITIL V5 Foundation Bridge training format combines expert guidance, peer interaction, and practical exercises to help learners understand the latest ITIL updates and certification requirements.

    Official PeopleCert (AXELOS)-aligned Course Material

    Best For: Professionals who prefer in-person learning and structured preparation for the ITIL V5 Foundation Bridge certification exam.

    ITIL V5 Foundation Bridge Corporate Group Training

    • Customized training aligned to organizational goals

    • Flexible delivery: onsite, virtual, hybrid, or blended

    • Scheduling tailored to business availability

    • Role-based examples and industry-relevant discussions

    • Progress tracking and learner assessments where applicable

    • Dedicated coordination and administrative support

    • Consistent learning experiences across teams

    • Scalable delivery for local, regional, or global workforces

    Designed for organizations looking to upgrade employee knowledge to the latest ITIL framework, standardize service management practices, and strengthen operational excellence through team-based learning initiatives. This ITIL V5 Foundation Bridge corporate training solution can be customized to organizational requirements.

    Official PeopleCert (AXELOS)-aligned Course Material

    Best For: Organizations seeking ITIL V5 Foundation Bridge corporate training for employees and IT service management teams.

    ITIL V5 Foundation Bridge Focused 1-to-1 Training

    • One-to-one instructor attention

    • Customized learning plans and objectives

    • Flexible scheduling based on availability

    • Personalized feedback and coaching

    • Additional focus on challenging topics

    • Targeted practice and revision support

    • Faster clarification of questions and concepts

    • Learning pace is adapted to individual needs

    Receive personalized instruction tailored to your goals, pace, and learning requirements through dedicated sessions with an expert trainer. This format provides targeted ITIL V5 Foundation Bridge exam preparation and customized coaching support.

    Official PeopleCert (AXELOS)-aligned Course Material

    Best For: Professionals seeking personalized guidance, accelerated learning, or focused support to successfully earn the ITIL V5 Foundation Bridge certification.

    ITIL V5 Foundation Bridge Live Virtual Training

    ITIL V5 Foundation Bridge Live Virtual Training

    Live online instructor-led sessions

    Interactive discussions and virtual activities

    Expert guidance from experienced trainers

    Practice assessments and revision support

    Dedicated Q&A sessions for concept clarification

    Fixed schedules for accountability and momentum

    Small batch sizes for personalized attention

    Access from any location with internet connectivity

    Starts from

    EUR 550

    Please Note: Attend fully interactive online sessions from anywhere while benefiting from real-time instructor guidance and collaborative learning experiences. This ITIL V5 Foundation Bridge online training option offers flexibility while maintaining live engagement with certified trainers.

    Official PeopleCert (AXELOS)-aligned Course Material

    Best For: Professionals seeking ITIL V5 Foundation Bridge training online without compromising on live instructor interaction.

    Loading schedules…

    Why Train with Invensis LearningFor Your ITIL 5 Bridge Certification in Barcelona?

    Invensis Learning delivers accredited ITIL training for professionals and organisations who want to keep their service management credentials current. As a recognised training partner working to AXELOS and PeopleCert standards, we combine certified instructors, organised courseware and flexible delivery built around busy schedules. Whether you join as an individual or enrol your team, our ITIL 5 Foundation Bridge certification training in Barcelona gives you a focused, supported path from ITIL 4 to the latest version, with practical application and real-world relevance at its core.

    • Accredited ITIL training aligned to AXELOS and PeopleCert standards
    • Experienced, certified trainers with real IT service management practice
    • Flexible formats: live online, classroom and corporate group training
    • Focused one-day bridge designed for working ITIL 4 professionals
    • Structured courseware mapped to the five ITIL 5 bridge topic areas
    • Practice questions and revision support to build exam readiness
    • Dedicated learner support before, during and after the training
    • ISO 9001:2015 and ISO 27001:2022 certified training operations
    • Trusted by professionals and teams across multiple industries
    • Competitive pricing for individual learners and corporate groups

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    Leaders in Training industry for 12+ years

    Leaders in Training industry for 12+ years

    Over 5000 five star reviews

    Over 5000 five star reviews

    Level AA conformance, W3C WCAG 2.2

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    ITIL (Version 5) Foundation Bridge Course Training Locations in BarcelonaInstructor-led in-person Classroom training is available for group batches. All other public cohorts are delivered as Instructor-led Live Virtual. See available cohorts.

    ITIL V5 Foundation Bridge Training Location in Barcelona

    Hilton Diagonal Mar Barcelona, Passeig del Taulat, Diagonal Mar i el Front Marítim del Poblenou, Sant Martí, Barcelona, Barcelonès, Barcelona, Catalunya, 08019, España

    ITIL V5 Foundation Bridge Training Location in Barcelona

    W Barcelona, 1, Passeig del Mare Nostrum, la Barceloneta, Ciutat Vella, Barcelona, Barcelonès, Barcelona, Catalunya, 08039, España

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    Corporate ITIL 5 Bridge TrainingFor Your Teams in Barcelona

    • Move an experienced ITSM team to ITIL 5 in one training day per person
    • Customised schedules built around your team's availability in Barcelona
    • Flexible delivery through onsite, live virtual, hybrid or blended formats
    • Certified trainers with hands-on IT service management experience
    • Role-based examples and case discussions relevant to your sector
    • Standardised ITIL 5 practice and vocabulary across teams and sites
    • Dedicated coordination and progress support for group programmes

    Leading Organisations

    NestlePepsiCoCaixaBankRocheAllianz TechnologyT-Systems

    What Our Learners Say

    An Efficient Update to the Latest Version

    "The bridge was exactly what I needed. I already knew ITIL 4, so a focused day on what is new in ITIL 5 made far more sense than full retraining. I passed the exam and updated my credential the same week."

    Marc Soler

    Service Delivery Manager

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    Practical and Easy to Apply

    "Clear sessions on digital product and service management and value streams. The trainer linked every change back to real service work, so I could apply the ITIL 5 ideas at the office straight away."

    Nuria Vidal

    ITSM Analyst

    0/0

    Focused Only on What Changed

    "I was unsure how much would be new, but the course focused only on the changes from ITIL 4. The revision questions made the bridge exam feel manageable, and the updated terminology finally clicked."

    Sergio Romero

    IT Operations Lead

    0/0

    Whole Team Updated Quickly

    "We moved our whole service desk team to ITIL 5 in a single day each. The onsite delivery and customised examples meant everyone now uses the same updated language for value streams and governance."

    Elena Navarro

    IT Service Management Lead, Consumer Goods Sector

    0/0

    Smooth Corporate Rollout

    "As an L&D partner I needed a fast, credible way to refresh our consultants' ITIL credentials. Invensis handled scheduling and the PeopleCert exam smoothly, and the bridge kept our team current without weeks out of delivery."

    Jordi Puig

    Learning and Development Manager, IT Consulting

    0/0



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    We also deliver ITIL (Version 5) Foundation Bridge Certification Training across multiple cities

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    Frequently Asked QuestionsHere's everything you may ask...

    Yes. The bridge updates ITIL 4 Foundation holders to ITIL 5, the latest version of the framework, in a single focused day. It keeps your credential current for service desk, service delivery and ITSM roles across Barcelona's digital hubs without repeating content you already know.

    General

    Is the ITIL 5 Foundation Bridge worth it?

    Yes. The bridge updates ITIL 4 Foundation holders to ITIL 5, the latest version of the framework, in a single focused day. It keeps your credential current for service desk, service delivery and ITSM roles across Barcelona's digital hubs without repeating content you already know.

    What is the ITIL 5 Foundation Bridge and who is it for?

    The ITIL 5 Foundation Bridge is an accredited transition qualification from AXELOS, examined by PeopleCert. It is designed for professionals who already hold ITIL 4 Foundation and want to update their knowledge and credential to ITIL 5 efficiently.

    Do I need ITIL 4 Foundation before taking the bridge?

    Yes. ITIL 4 Foundation is the prerequisite for the bridge, as it assumes that knowledge and focuses only on what is new in ITIL 5. If you do not hold ITIL 4 Foundation, you should take the full ITIL 5 Foundation course instead.

    What credential do I earn after passing?

    Passing the bridge exam awards the full ITIL 5 Foundation credential, equivalent to sitting the complete ITIL 5 Foundation exam. It also enables progression to higher ITIL 5 qualifications.

    Is the ITIL 5 credential recognised in Barcelona?

    Yes. ITIL is a globally recognised framework governed by AXELOS and PeopleCert, valued by Barcelona employers including global digital hubs, consultancies, banks and shared service centres that run large IT service operations.

    How long is the ITIL 5 credential valid?

    The credential is valid for three years. To keep it current, you renew within each three-year cycle by earning 60 CPD points or by passing a higher ITIL 5 qualification, as specified by PeopleCert.

    Pricing

    How much does ITIL 5 Foundation Bridge training cost in Barcelona?

    Pricing for the one-day bridge is available on request and varies by format and whether the exam is bundled. Training is quoted in euros for Barcelona, while PeopleCert bills the exam under regional pricing. Request a quote for current figures.

    What is included in the course fee?

    The fee typically includes instructor-led training, courseware mapped to the five bridge topic areas, practice questions and learner support. Confirm whether the PeopleCert exam voucher is bundled when you request a quote.

    Is the exam fee included in the training price?

    It depends on the package. Some bundles include the PeopleCert bridge exam voucher and some price it separately. Ask a learning advisor for a quote that confirms exactly what is included.

    Do you offer corporate or group pricing?

    Yes. We offer corporate group training with customised schedules and volume-based pricing for service management teams, PMOs and shared service centres in Barcelona. Contact us for a tailored group quote.

    What payment options are available?

    We accept major credit and debit cards and bank transfers, with instalment options on selected plans. Speak with a learning advisor to choose the option that suits you.

    Exam

    What is the format of the ITIL 5 bridge exam?

    The bridge exam is closed book with 20 multiple-choice questions to be completed in 30 minutes. It is delivered by PeopleCert through OnVUE online proctoring or at an authorised test centre.

    What is the passing score for the bridge exam?

    The pass mark is 65 percent, which means answering at least 13 of the 20 questions correctly. The exam covers only what is new and changed in ITIL 5 across five topic areas.

    How and where do I sit the exam?

    You can sit the exam online from home or office through PeopleCert OnVUE proctoring, available around the clock, or at an authorised PeopleCert test centre. Our team helps you schedule it after your training.

    Which topics does the bridge exam cover?

    The exam covers five areas: key enhancements in ITIL 5, digital product and service management evolution, updated language and core concepts, the enhanced value creation approach, and applying ITIL 5 in practice.

    What if I do not pass the exam first time?

    You can resit the PeopleCert bridge exam under its re-sit policy. Our training includes revision support and practice questions to help you prepare thoroughly, and our team can guide you through rebooking if needed.

    Course Content

    What will I learn in the ITIL 5 bridge?

    You learn what is new and changed in ITIL 5: digital product and service management, the evolved ITIL Value System, value stream management, updated terminology and the enhanced value creation approach, then how to apply these in practice.

    Does the course repeat ITIL 4 content?

    No. The bridge assumes your ITIL 4 Foundation knowledge and focuses only on the differences in ITIL 5. That is why it fits into a single day rather than a full Foundation course.

    Do I need prior experience beyond ITIL 4 Foundation?

    No formal work experience is required, though the bridge is designed for practising ITSM professionals. The only prerequisite is an existing ITIL 4 Foundation certificate.

    What learning materials are provided?

    You receive courseware mapped to the five bridge topic areas, practice questions and revision aids that reinforce the updated ITIL 5 concepts and prepare you for the exam.

    Is the courseware aligned to the latest ITIL version?

    Yes. The courseware is aligned to the ITIL Foundation Bridge Version 5 syllabus published by AXELOS and PeopleCert, covering the current ITIL 5 guidance.

    Enrollment

    How soon can I start and how do I enrol?

    You can enrol through the Invensis Learning website and choose an upcoming batch. Select your format, complete payment, and you will receive access to schedules, courseware and learning resources. Talk to an advisor to find the next available date.

    What training formats are available?

    We offer live online instructor-led training, classroom sessions and customised corporate group training, so you can choose the format that fits your schedule in Barcelona.

    Is the training available online for learners in Barcelona?

    Yes. The bridge is available as online live virtual instructor-led training as well as classroom and onsite formats, so you can join from anywhere in Barcelona or take it as a group onsite.

    Can I reschedule my enrolment to another batch?

    Yes. Flexible options let you reschedule or transfer to another batch where available. Contact our support team to arrange a new date that works for you.

    What is the refund or cancellation policy?

    Refunds and cancellations are handled per our published policy. Reach out to our team for the details that apply to your enrolment and chosen format.