Course Overview

    Overview

    Course Highlights

    Eligibility Criteria

    Benefits

    Exam Format

    Certification Cost

    What Is the ITIL 5 Foundation Bridge and Who Is It For?Your Fast Route from ITIL 4 to ITIL 5

    Invensis Learning's ITIL (Version 5) Foundation Bridge certification training prepares ITIL 4 Foundation holders in Israel to update their knowledge and credential to ITIL 5. The Bridge focuses only on what is new, changed and updated in ITIL 5, so you transition efficiently rather than relearning content you already know. Developed by AXELOS and examined by PeopleCert, the ITIL 5 Bridge covers the evolved ITIL Value System, the product and service lifecycle, digital and AI-enabled service management, updated terminology and an enhanced value-creation model. The exam has 20 multiple-choice questions in 30 minutes, and passing grants you the ITIL 5 Foundation credential without sitting the full Foundation exam. Your ITIL 4 Foundation certification is the prerequisite. Across Israel's high-tech, cybersecurity, fintech and managed-service employers, the latest ITIL version increasingly appears on job specs, and the credential is valid for three years. If you already hold ITIL 4, the Bridge is the shortest path to staying current. Start your ITIL 5 journey with Invensis Learning.

    Invensis Learning is a Peoplecert Accredited Training Organization (2778) in Israel, approved to deliver official ITIL 5 Foundation Bridge certification training using accredited courseware and standards.

    What Is the ITIL 5 Foundation Bridge and Who Is It For?Your Fast Route from ITIL 4 to ITIL 5

    Certification Badge

    Invensis Learning is a Peoplecert Accredited Training Organization (2778) in Israel, approved to deliver official ITIL 5 Foundation Bridge certification training using accredited courseware and standards.

    Key Highlightsof the ITIL (Version 5) Foundation Bridge Training Course

    ITIL V5 Foundation Bridge Certification Eligibility in IsraelDo You Qualify for the ITIL (Version 5) Foundation Bridge Exam?

    Why the ITIL 5 Bridge Is Worth ItBenefits for Professionals and Organisations

    ITIL V5 Foundation Exam Format in IsraelWhat to expect on exam day

    The ITIL V5 Foundation exam validates your understanding of the ITIL V5 service-management framework, building on the ITIL 4 Service Value System with the latest practice guidance. The exam focuses on the Service Value System, the four dimensions of service management, the ITIL guiding principles, the service value chain, and the practices that enable end-to-end service delivery. Through a combination of multiple-choice questions, candidates are tested on their ability to apply ITIL V5 principles in real-world service-management environments.

    ITIL V5 Foundation Bridge Certification Cost in Israel

    Note: Prices may vary depending on your location and delivery preferences. Reach out to our learning advisors for the exact pricing details.

    Your Career After an ITIL 5 Upgrade in IsraelRoles, Sectors and Pay

    An ITIL 5 upgrade signals current service-management capability to Israeli employers, from high-tech R&D centres and cybersecurity firms to fintech, telecom and managed-service providers. As cloud and AI raise the bar for reliable service delivery, organisations increasingly want professionals who hold the latest ITIL credential. Demand spans service desk leads, ITSM and service delivery managers, and IT operations leaders, and here is what the Israeli market is showing right now.

    What Is Driving ITSM Demand Across Israel's Tech Sector

    ITIL 5 is more than a refreshed credential. It keeps you current as Israeli service teams move to cloud, AI and digital products. Upgrade from ITIL 4 and lead the change. Start your journey today.

    Your Israel Career Transformation

    From ITIL 4 Today to ITIL 5 Ready,

    Your Service-Management Career Shift

    Israel's service teams are shifting to cloud, AI-enabled and digital products, and employers increasingly separate professionals on the latest ITIL version from those still on ITIL 4. Here is which side of that line you want to be on.

    Sources: Glassdoor, PayScale, Paylab (Israel) 2025-2026.

    How to Get ITIL V5 Foundation Bridge Certified in IsraelStep-by-Step Certification Process

    The ITIL V5 Foundation Bridge path in Israel is fast: complete the focused 1-day training and pass the bridge exam to update your ITIL Foundation credential. A prior ITIL Foundation certification is recommended.

    Step 1: Confirm Your Existing ITIL Foundation Credential

    Before enrolling, verify that you hold a valid ITIL Foundation certification. The ITIL V5 Foundation Bridge certification program in Israel is intended for professionals seeking to update their existing ITIL knowledge and credentials.

    Step 2: Enrol in the 1-Day ITIL V5 Foundation Bridge Course

    Choose your preferred Invensis Learning ITIL V5 Foundation Bridge cohort (1-Day Live Online Bootcamp or Corporate Group Training), delivered by ITIL-certified instructors.

    Step 3: Complete the Bridge Training

    Attend the focused 1-day course covering what's changed in the latest ITIL version, and complete the practice questions and mock exam.

    Step 4: Sit the ITIL V5 Foundation Bridge Exam

    Take the exam: 20 multiple-choice questions in 30 minutes, closed book, with a 65% pass mark (13 of 20), delivered online proctored or at a test center.

    Step 5: Update Your ITIL Foundation Credential

    On passing, your ITIL Foundation credential is updated to the latest version, with a digital badge. Your provisional result is available immediately after the online exam.

    Step 6: Maintain Your Certification

    ITIL certificates are valid for 3 years; renew via the CPD programme or re-examination before expiry.

    Module 1: What's New in ITIL Version 5

    • Overview of the evolution from ITIL 4 to Version 5
    • Understanding the 40% retained, 24% modified, and 36% new content breakdown
    • Key reasons for the Version 5 update

    Module 2: Enhanced ITIL Service Value System (SVS)

    • Evolution of the Service Value System in Version 5
    • Updated governance approaches
    • How guiding principles apply in AI-enabled environments
    • Value chain activities enhancements

    Module 3: Unified Digital Product and Service Lifecycle

    • Discover, Design, Develop/Build, Deploy/Launch, Deliver, Support, Experience, Improve
    • Understanding how products and services are managed together in a single, integrated lifecycle

    Module 4: AI Integration and AI Governance

    • AI-native framework principles
    • Responsible AI adoption guidance
    • AI governance concepts and frameworks
    • Managing AI-driven automation
    • Ethical AI considerations
    • Risk management for AI-enabled services

    Module 5: Value Streams and Value Co-Creation

    • Identifying, mapping, and managing value streams
    • Enhanced value stream mapping techniques
    • Improving flow, visibility, and outcomes
    • Value co-creation with stakeholders

    Module 6: Experience Management (New Emphasis)

    • Customer experience focus
    • User experience integration
    • Experience-driven service delivery
    • Measuring experience outcomes
    • Transparency and measurable value

    Module 7: Four Dimensions of Product and Service Management

    • Organizations and People, Information and Technology, Partners and Suppliers, Value Streams and Processes
    • How dimensions apply to digital products and services

    Module 8: Digital Operating Models

    • Modern organizational structures
    • Digital-first business approaches
    • Agile and adaptive ways of working
    • Integration with Design Thinking, Agile, and DevOps

    Module 9: Sustainability Integration

    • Sustainability-driven service design
    • Environmental responsibility in IT operations
    • Long-term operational resilience
    • Sustainable value creation

    Module 10: Updated ITIL Practices

    • Terminology updates in the 34 ITIL practices
    • How practices apply in Version 5 context
    • Practice alignment with unified lifecycle

    Module 11: Transformation and Change

    • Managing transformation in digital environments
    • Organizational Change Management (OCM) integration
    • Leading change in AI-enabled contexts

    Module 12: Role-Aligned Guidance

    • Clearer, more targeted guidance for specific roles
    • Practical, actionable frameworks
    • Less abstract, more dynamic models

    Course Curriculumof the ITIL (Version 5) Foundation Bridge Certification Training

    The ITIL V5 Foundation Bridge curriculum follows the official PeopleCert/AXELOS ITIL V5 Foundation Bridge syllabus and covers all tested topics. Modules are delivered over 1 days with scenario walkthroughs, chapter quizzes, and ITIL V5 Foundation Bridge-format mock exams that mirror the live PeopleCert paper.

    image

    100% Secure and Safe download

    The ITIL 5 Skills You Will BuildBridging Your ITIL 4 Knowledge to Version 5

    The ITIL 5 Bridge concentrates on what is new and updated in the latest version, so ITIL 4 holders build current capability efficiently. By the end, you can apply the ITIL 5 value system, lifecycle and updated practices in real service environments.

    Key Enhancements in ITIL 5

    You will learn what is new and changed in ITIL 5 compared with ITIL 4, including refreshed structure, terminology and core concepts, so you can update your knowledge without relearning Foundation basics.

    Digital Product and Service Management

    Understand how ITIL 5 manages digital products and services across their full lifecycle in modern, AI-enabled and cloud-based environments, and what that shift means for your day-to-day role.

    The Product and Service Lifecycle

    Work through the ITIL 5 lifecycle, from Discovery and Design to Build, Operation, Delivery and Support, and see how it structures digital service management end to end.

    Updated ITIL 5 Language and Concepts

    Get clear on the new and redefined terminology in ITIL 5 and how core concepts have evolved, so you communicate confidently with teams, partners and stakeholders adopting the framework.

    Enhanced Value Creation

    Explore how ITIL 5 extends value co-creation across the full stakeholder ecosystem, linking strategy to delivery and measurable outcomes including sustainability and experience.

    Applying ITIL 5 in Practice

    Learn how to integrate the ITIL 5 enhancements into your existing ITIL 4 ways of working to improve collaboration, performance and results across your service teams.

    Who Should TakeITIL V5 Foundation Bridge Certification Training in Israel?

    IT Service Manager

    ITSM Practitioner

    Service Desk Lead

    IT Operations Manager

    Incident / Problem Manager

    Change Manager

    IT Project Manager

    ITIL-certified Professional

    Who Can Take This Certification Training

    ITIL V5 Foundation Bridge Certification Training Modesfor Professionals and Teams

    We offer flexible ITIL V5 Foundation Bridge training formats designed to suit different learning preferences, schedules, and professional goals. Whether you prefer instructor-led classroom sessions, live online learning, corporate team training, or personalized coaching, choose the option that best supports your ITIL V5 Foundation Bridge certification journey.

    ITIL V5 Foundation Bridge Live Virtual Training

    • Live online instructor-led sessions

    • Interactive discussions and virtual activities

    • Expert guidance from experienced trainers

    • Practice assessments and revision support

    • Dedicated Q&A sessions for concept clarification

    • Fixed schedules for accountability and momentum

    • Small batch sizes for personalized attention

    • Access from any location with internet connectivity

    ILS 1640

    Attend fully interactive online sessions from anywhere while benefiting from real-time instructor guidance and collaborative learning experiences. This ITIL V5 Foundation Bridge online training option offers flexibility while maintaining live engagement with certified trainers.

    Official PeopleCert (AXELOS)-aligned Course Material

    Best For: Professionals seeking ITIL V5 Foundation Bridge training online without compromising on live instructor interaction.

    ITIL V5 Foundation Bridge Classroom Training

    • Instructor-led classroom sessions

    • Interactive discussions and group activities

    • Real-world examples and practical exercises

    • Structured learning with fixed schedules

    • Opportunities for peer networking and collaboration

    • Practice assessments and knowledge checks

    • Dedicated Q&A and concept clarification

    • Immediate trainer feedback and support

    Learn through face-to-face sessions led by experienced instructors in a collaborative classroom environment. This Classroom ITIL V5 Foundation Bridge training format combines expert guidance, peer interaction, and practical exercises to help learners understand the latest ITIL updates and certification requirements.

    Official PeopleCert (AXELOS)-aligned Course Material

    Best For: Professionals who prefer in-person learning and structured preparation for the ITIL V5 Foundation Bridge certification exam.

    ITIL V5 Foundation Bridge Corporate Group Training

    • Customized training aligned to organizational goals

    • Flexible delivery: onsite, virtual, hybrid, or blended

    • Scheduling tailored to business availability

    • Role-based examples and industry-relevant discussions

    • Progress tracking and learner assessments where applicable

    • Dedicated coordination and administrative support

    • Consistent learning experiences across teams

    • Scalable delivery for local, regional, or global workforces

    Designed for organizations looking to upgrade employee knowledge to the latest ITIL framework, standardize service management practices, and strengthen operational excellence through team-based learning initiatives. This ITIL V5 Foundation Bridge corporate training solution can be customized to organizational requirements.

    Official PeopleCert (AXELOS)-aligned Course Material

    Best For: Organizations seeking ITIL V5 Foundation Bridge corporate training for employees and IT service management teams.

    ITIL V5 Foundation Bridge Focused 1-to-1 Training

    • One-to-one instructor attention

    • Customized learning plans and objectives

    • Flexible scheduling based on availability

    • Personalized feedback and coaching

    • Additional focus on challenging topics

    • Targeted practice and revision support

    • Faster clarification of questions and concepts

    • Learning pace is adapted to individual needs

    Receive personalized instruction tailored to your goals, pace, and learning requirements through dedicated sessions with an expert trainer. This format provides targeted ITIL V5 Foundation Bridge exam preparation and customized coaching support.

    Official PeopleCert (AXELOS)-aligned Course Material

    Best For: Professionals seeking personalized guidance, accelerated learning, or focused support to successfully earn the ITIL V5 Foundation Bridge certification.

    ITIL V5 Foundation Bridge Live Virtual Training

    ITIL V5 Foundation Bridge Live Virtual Training

    Live online instructor-led sessions

    Interactive discussions and virtual activities

    Expert guidance from experienced trainers

    Practice assessments and revision support

    Dedicated Q&A sessions for concept clarification

    Fixed schedules for accountability and momentum

    Small batch sizes for personalized attention

    Access from any location with internet connectivity

    Starts from

    ILS 1640

    Please Note: Attend fully interactive online sessions from anywhere while benefiting from real-time instructor guidance and collaborative learning experiences. This ITIL V5 Foundation Bridge online training option offers flexibility while maintaining live engagement with certified trainers.

    Official PeopleCert (AXELOS)-aligned Course Material

    Best For: Professionals seeking ITIL V5 Foundation Bridge training online without compromising on live instructor interaction.

    Loading schedules…

    Why Choose Invensis for ITIL 5 Bridge Training in IsraelAn Accredited, Trusted Partner

    As a trusted ITIL 5 Foundation Bridge training company in Israel, Invensis Learning delivers structured ITIL 5 Bridge training for professionals and organisations across Israel who want to upgrade from ITIL 4 to the latest framework. Our programmes combine accredited, experienced trainers, flexible delivery, organised courseware and learner-focused support, all aligned to PeopleCert and AXELOS standards. Whether you enrol as an individual or plan group training for your team, we provide a professional learning experience built around practical understanding, current ITIL 5 knowledge and exam readiness.

    • Training aligned to PeopleCert and AXELOS standards for ITIL
    • Experienced, accredited trainers with real ITSM and ITIL delivery experience
    • Live online and classroom formats that fit working professionals in Israel
    • Focused Bridge content covering only what is new in ITIL 5
    • Practice questions and guidance for the PeopleCert online proctored exam
    • ISO 9001:2015 quality and ISO 27001:2022 information-security certified operations
    • Dedicated learner support before, during and after training
    • Corporate and group delivery for teams across Israel and worldwide

    60+

    Global Course Portfolio

    100+

    Countries Served

    ISO 9001

    Quality Management

    200K+

    Professionals Trained

    ISO 9001:2015 Certified

    ISO 9001:2015 Certified

    ISO 27001:2022 Certified

    ISO 27001:2022 Certified

    Secure SSL Encryption

    Secure SSL Encryption

    Leaders in Training industry for 12+ years

    Leaders in Training industry for 12+ years

    Over 5000 five star reviews

    Over 5000 five star reviews

    Level AA conformance, W3C WCAG 2.2

    Level AA conformance, W3C WCAG 2.2

    ITIL (Version 5) Foundation Bridge Course Training Locations in IsraelInstructor-led in-person Classroom training is available for group batches. All other public cohorts are delivered as Instructor-led Live Virtual. See available cohorts.

    ITIL V5 Foundation Bridge Training Location in Israel

    Hilton Tel Aviv, 205, 1174, Tel-Aviv-Jaffa, the old north - the northern part, Tel-Aviv-Jaffa, Tel Aviv District, Tel Aviv District, 6340506, Israel

    ITIL V5 Foundation Bridge Training Location in Israel

    David Intercontinental Hotel, 12, Yosef Levy, Tel Aviv-Yafo, Neve Tzedek, Tel Aviv-Yafo, Tel Aviv Subdistrict, Tel Aviv District, 6560475, Israel

    corporate banner

    Corporate ITIL 5 Bridge Training in IsraelUpgrade the ITSM Team

    • Upgrade an entire ITIL 4 team to ITIL 5 in a focused, efficient format
    • Onsite, live virtual or hybrid delivery across Israel
    • Tailored examples drawn from your industry and tooling
    • Standardise service-management practice across departments
    • Flexible scheduling around your team's workload
    • Progress tracking and dedicated coordination for group training
    • Volume-based pricing for small and large teams

    Trusted by Leading Organisations

    Check PointAmdocsNICEMatrix ITWixBank Leumi

    What Our Learners Say

    The Fastest Way to Refresh My Credential

    "I already held ITIL 4, so the Bridge was exactly what I needed. It focused only on the ITIL 5 changes, and the trainer made the new digital lifecycle concepts easy to follow. I passed the PeopleCert exam comfortably."

    Itai Cohen

    ITSM Analyst

    0/0

    Practical and Current

    "The sessions were practical and well paced. I lead a service desk and could apply the updated ITIL 5 value-creation ideas straight away. The practice questions were close to the real exam."

    Noa Levi

    Service Desk Team Lead

    0/0

    No Wasted Time

    "A clear, efficient programme. Because it only covers what changed in ITIL 5, I did not waste time on Foundation basics. The live online format fit around my work schedule."

    Yonatan Mizrahi

    IT Operations Engineer

    0/0

    Upgraded the Team in Record Time

    "We moved our whole support team from ITIL 4 to ITIL 5 with this Bridge training. Delivery was flexible, the content was tailored to our environment, and everyone came away speaking the same updated service-management language."

    Dana Shapira

    L&D Manager, Fintech

    0/0

    Consistent ITIL 5 Practice Across IT

    "Our R&D centre needed current ITIL skills across the IT function. Invensis Learning ran a focused corporate Bridge programme that kept disruption low and brought real consistency to how we run services."

    Avi Friedman

    Head of IT, High-Tech R&D Centre

    0/0



    Trustpilot

    4.6

    Ratings

    100K+

    Happy Learners

    100+

    Locations Worldwide

    99%

    Training Satisfaction

    Enquire with us now

    Drop us a query and our learning consultant will reach out to you shortly

    Get Course Details & Pricing

    Fill out this form and we will respond quickly.

    We also deliver ITIL (Version 5) Foundation Bridge Certification Training across multiple cities

    Invensis Learning delivers industry-leading ITIL (Version 5) Foundation Bridge training solutions tailored for individuals and organizations.

    HaifaTel Avivjerusalem

    Explore Our Other Course Categories

    Agile Certification Training Courses

    Project Management Certification Training Courses

    Quality Management Certification Courses

    DevOps

    IT Governance Certification Training Courses

    Other Related Courses

    Foundation

    ITIL Version 5 Foundation

    Foundation

    VeriSM™ Foundation

    Foundation

    ITIL 4 Foundation

    Foundation

    ITIL (Version 5) Foundation Bridge

    Foundation

    SIAM Foundation

    Advanced

    SIAM Professional

    Frequently Asked QuestionsHere's everything you may ask...

    Yes. For ITIL 4 Foundation holders it is the fastest way to gain the current ITIL 5 Foundation credential, since it covers only what is new and skips content you already know. Israeli employers increasingly list the latest ITIL version, so staying current protects your career value.

    General

    Is the ITIL 5 Foundation Bridge worth it for ITIL 4 holders?

    Yes. For ITIL 4 Foundation holders it is the fastest way to gain the current ITIL 5 Foundation credential, since it covers only what is new and skips content you already know. Israeli employers increasingly list the latest ITIL version, so staying current protects your career value.

    What is the ITIL (Version 5) Foundation Bridge certification?

    The ITIL 5 Foundation Bridge is a transition qualification from AXELOS, examined by PeopleCert, for professionals who hold ITIL 4 Foundation. It focuses on the key differences between ITIL 4 and ITIL 5, and passing grants the ITIL 5 Foundation credential.

    Who should take the ITIL 5 Bridge?

    It is designed for ITIL 4 Foundation holders, including service desk leads, ITSM analysts, change, incident and problem managers, consultants and trainers, who want to update their knowledge and credential to ITIL 5 efficiently.

    Do I need ITIL 4 Foundation before the Bridge?

    Yes. ITIL 4 Foundation certification is the prerequisite for the ITIL 5 Bridge. If you do not hold ITIL 4 Foundation, you should take the full ITIL 5 Foundation course and exam instead.

    Is the ITIL 5 credential recognised in Israel?

    Yes. ITIL is a globally recognised framework owned by AXELOS and examined by PeopleCert, and it is valued by Israeli high-tech, cybersecurity, fintech, telecom and managed-service employers, as well as organisations worldwide.

    How long is the ITIL 5 certification valid?

    The ITIL 5 Foundation credential is valid for three years. To keep it current, you renew by earning 60 CPD points within the three-year cycle or by passing a higher ITIL 5 qualification.

    Pricing

    How much does ITIL 5 Bridge training cost in Israel?

    Pricing is available on request, as it varies by delivery format and whether the PeopleCert exam is bundled. Fees are quoted for the Israeli market, and you can request a quote in your local currency. Talk to a learning advisor for current options.

    What is included in the course fee?

    The training fee typically includes accredited courseware, instructor-led sessions, practice questions and guidance for the PeopleCert exam, plus learner support and a course completion record. Confirm exactly what is bundled when you request a quote.

    Is the PeopleCert exam fee included?

    It depends on the package. Some bundles include the PeopleCert exam voucher and others price training and exam separately. PeopleCert pricing varies by region, so confirm the inclusion when you enquire. Ask about a combined training and exam option.

    Do you offer corporate or group discounts?

    Yes. We offer corporate group training with tailored schedules and volume-based pricing for service desks, operations teams and wider IT departments in Israel. Contact us for a group quote.

    What payment options are available?

    We accept major credit and debit cards and bank transfers, with instalment options on selected plans. Speak with a learning advisor to choose the option that suits you.

    Exam

    What if I do not pass the ITIL 5 Bridge exam first time?

    You can resit the PeopleCert exam, and our training includes practice questions and exam guidance to help you prepare thoroughly. Confirm the current resit policy and any fee with PeopleCert before you book.

    What is the ITIL 5 Bridge exam format?

    The exam has 20 multiple-choice questions and runs for 30 minutes. It is closed book and covers only what is new and changed in ITIL 5, across five topic areas.

    What is the pass mark for the exam?

    The pass mark is 65%, which is 13 out of 20 questions answered correctly. Because the exam focuses on the ITIL 5 changes, prepare across all five topic areas rather than memorising one section.

    How is the ITIL 5 Bridge exam delivered?

    You can take it online with PeopleCert OnVUE proctoring, available 24/7, or at a PeopleCert authorised test centre. Both options are available to candidates in Israel.

    What does the Bridge exam cover?

    It covers five topic areas: the key enhancements in ITIL 5, digital product and service management, updated language and core concepts, the enhanced value-creation approach, and applying ITIL 5 in practice. Existing ITIL 4 content is assumed and not re-tested.

    Course Content

    Is the Bridge suitable if my ITIL 4 knowledge is a little rusty?

    Yes. The training is built for ITIL 4 Foundation holders and concentrates on the ITIL 5 changes, with trainer support and practice to help you bridge any gaps. It is a focused refresh rather than a full Foundation course.

    What topics does the training cover?

    It covers the five ITIL 5 topic areas, including the evolved ITIL Value System, the product and service lifecycle, digital and AI-enabled service management, updated terminology and the enhanced value-creation model.

    Are practice questions included?

    Yes. The programme includes practice questions and exam-style assessments mapped to the ITIL 5 Bridge topics, so you can identify weak areas and build confidence before the PeopleCert exam.

    Is the courseware aligned to the latest ITIL 5 syllabus?

    Yes. The courseware is aligned to the ITIL Foundation Bridge Version 5 syllabus published by PeopleCert and AXELOS, the bodies that own and examine ITIL.

    How long is the ITIL 5 Bridge training?

    The Bridge is delivered in a focused, efficient format because it teaches only the differences between ITIL 4 and ITIL 5. This keeps disruption low for working professionals and teams in Israel.

    Enrollment

    How soon can I start and how do I enrol?

    You can enrol online through the Invensis Learning website and pick an upcoming batch. After enrolling, you receive access to schedules, courseware and learning resources. See upcoming schedules or talk to a learning advisor to get started.

    What training formats are available?

    We offer online (live virtual) instructor-led training, classroom training, self-paced e-learning and customised corporate group training, so you can choose the format that fits your schedule.

    What are the eligibility requirements to enrol?

    Anyone can enrol in the training. To sit the ITIL 5 Bridge exam, PeopleCert requires that you hold the ITIL 4 Foundation certification.

    Can I reschedule or transfer to another batch?

    Yes. Flexi options let you reschedule or move to another batch on selected plans. Contact support to arrange the change.

    What is the refund or cancellation policy?

    Refunds and cancellations follow our published policy, and selected plans include a money-back option. Reach out to our team for the details that apply to your enrolment.