Course Overview

    Overview

    Course Highlights

    Eligibility Criteria

    Benefits

    Exam Format

    Certification Cost

    What Is the ITIL 5 Foundation Bridge Certification?Your Fast Track to the Latest ITIL

    The ITIL (Version 5) Foundation Bridge (ITIL 5 Bridge) is an accredited transition qualification from AXELOS (PeopleCert) that lets ITIL 4 Foundation holders update their knowledge and credential to ITIL 5 without repeating content they already know. ITIL 5 Foundation Bridge certification training in Tel Aviv focuses only on what is new and changed since ITIL 4, so you transition efficiently in a single day. Built for practising ITSM professionals across Tel Aviv's high-tech, fintech, banking and IT services employers, the Bridge covers the product and service lifecycle, the evolved ITIL Value System, value stream management and ITIL 5's digital and AI-enabled focus. Pass the 20-question PeopleCert exam and you hold the ITIL 5 Foundation credential outright, with no need to sit the full Foundation exam. Whether you lead a service desk, manage incidents and changes, or own digital products, keeping your ITIL credential current keeps you relevant to employers adopting ITIL 5. Start your transition with Invensis Learning and an accredited path to certified.

    Invensis Learning is a Peoplecert Accredited Training Organization (2778) in Tel Aviv, approved to deliver official ITIL 5 Foundation Bridge certification training using accredited courseware and standards.

    What Is the ITIL 5 Foundation Bridge Certification?Your Fast Track to the Latest ITIL

    Certification Badge

    Invensis Learning is a Peoplecert Accredited Training Organization (2778) in Tel Aviv, approved to deliver official ITIL 5 Foundation Bridge certification training using accredited courseware and standards.

    Key Highlightsof the ITIL (Version 5) Foundation Bridge Training Course

    ITIL V5 Foundation Bridge Certification Eligibility in Tel AvivDo You Qualify for the ITIL (Version 5) Foundation Bridge Exam?

    Why Upgrade to ITIL 5 Now?The Payoff of a Current Credential

    ITIL V5 Foundation Exam Format in Tel AvivWhat to expect on exam day

    The ITIL V5 Foundation exam validates your understanding of the ITIL V5 service-management framework, building on the ITIL 4 Service Value System with the latest practice guidance. The exam focuses on the Service Value System, the four dimensions of service management, the ITIL guiding principles, the service value chain, and the practices that enable end-to-end service delivery. Through a combination of multiple-choice questions, candidates are tested on their ability to apply ITIL V5 principles in real-world service-management environments.

    ITIL V5 Foundation Bridge Certification Cost in Tel Aviv

    Note: Prices may vary depending on your location and delivery preferences. Reach out to our learning advisors for the exact pricing details.

    Where ITIL 5 Skills Take You in Tel AvivRoles, Sectors and Earning Outlook

    ITIL 5 skills are in demand across Tel Aviv's dense technology economy, where global R&D centres, fintech leaders, banks and IT services firms run service operations at scale. As employers adopt ITIL 5, professionals who hold the current credential stand out for roles from IT Service Manager to Service Delivery Manager and IT Operations Manager. Israeli tech pay is among the region's highest, and here is what the market is showing for service management careers right now.

    Why Updated ITSM Skills Matter in Tel Aviv

    ITIL 5 is the new benchmark for service management. Upgrade your ITIL 4 credential and stay relevant to Tel Aviv's leading employers. Start your bridge today.

    Your Tel Aviv Career Transformation

    The Shift from ITIL 4 to ITIL 5

    What It Changes for Your Career

    Tel Aviv's service organisations are adopting ITIL 5 as digital and AI-enabled delivery becomes the norm, and employers increasingly separate professionals on the current credential from those still on ITIL 4 alone. Here is which side of that line you want to be on.

    Sources: Jerusalem Post, Glassdoor, PayScale, ERI (Israel) 2026.

    How to Get ITIL V5 Foundation Bridge Certified in Tel AvivStep-by-Step Certification Process

    The ITIL V5 Foundation Bridge path in Tel Aviv is fast: complete the focused 1-day training and pass the bridge exam to update your ITIL Foundation credential. A prior ITIL Foundation certification is recommended.

    Step 1: Confirm Your Existing ITIL Foundation Credential

    Before enrolling, verify that you hold a valid ITIL Foundation certification. The ITIL V5 Foundation Bridge certification program in Israel is intended for professionals seeking to update their existing ITIL knowledge and credentials.

    Step 2: Enrol in the 1-Day ITIL V5 Foundation Bridge Course

    Choose your preferred Invensis Learning ITIL V5 Foundation Bridge cohort (1-Day Live Online Bootcamp or Corporate Group Training), delivered by ITIL-certified instructors.

    Step 3: Complete the Bridge Training

    Attend the focused 1-day course covering what's changed in the latest ITIL version, and complete the practice questions and mock exam.

    Step 4: Sit the ITIL V5 Foundation Bridge Exam

    Take the exam: 20 multiple-choice questions in 30 minutes, closed book, with a 65% pass mark (13 of 20), delivered online proctored or at a test center.

    Step 5: Update Your ITIL Foundation Credential

    On passing, your ITIL Foundation credential is updated to the latest version, with a digital badge. Your provisional result is available immediately after the online exam.

    Step 6: Maintain Your Certification

    ITIL certificates are valid for 3 years; renew via the CPD programme or re-examination before expiry.

    Module 1: What's New in ITIL Version 5

    • Overview of the evolution from ITIL 4 to Version 5
    • Understanding the 40% retained, 24% modified, and 36% new content breakdown
    • Key reasons for the Version 5 update

    Module 2: Enhanced ITIL Service Value System (SVS)

    • Evolution of the Service Value System in Version 5
    • Updated governance approaches
    • How guiding principles apply in AI-enabled environments
    • Value chain activities enhancements

    Module 3: Unified Digital Product and Service Lifecycle

    • Discover, Design, Develop/Build, Deploy/Launch, Deliver, Support, Experience, Improve
    • Understanding how products and services are managed together in a single, integrated lifecycle

    Module 4: AI Integration and AI Governance

    • AI-native framework principles
    • Responsible AI adoption guidance
    • AI governance concepts and frameworks
    • Managing AI-driven automation
    • Ethical AI considerations
    • Risk management for AI-enabled services

    Module 5: Value Streams and Value Co-Creation

    • Identifying, mapping, and managing value streams
    • Enhanced value stream mapping techniques
    • Improving flow, visibility, and outcomes
    • Value co-creation with stakeholders

    Module 6: Experience Management (New Emphasis)

    • Customer experience focus
    • User experience integration
    • Experience-driven service delivery
    • Measuring experience outcomes
    • Transparency and measurable value

    Module 7: Four Dimensions of Product and Service Management

    • Organizations and People, Information and Technology, Partners and Suppliers, Value Streams and Processes
    • How dimensions apply to digital products and services

    Module 8: Digital Operating Models

    • Modern organizational structures
    • Digital-first business approaches
    • Agile and adaptive ways of working
    • Integration with Design Thinking, Agile, and DevOps

    Module 9: Sustainability Integration

    • Sustainability-driven service design
    • Environmental responsibility in IT operations
    • Long-term operational resilience
    • Sustainable value creation

    Module 10: Updated ITIL Practices

    • Terminology updates in the 34 ITIL practices
    • How practices apply in Version 5 context
    • Practice alignment with unified lifecycle

    Module 11: Transformation and Change

    • Managing transformation in digital environments
    • Organizational Change Management (OCM) integration
    • Leading change in AI-enabled contexts

    Module 12: Role-Aligned Guidance

    • Clearer, more targeted guidance for specific roles
    • Practical, actionable frameworks
    • Less abstract, more dynamic models

    Course Curriculumof the ITIL (Version 5) Foundation Bridge Certification Training

    The ITIL V5 Foundation Bridge curriculum follows the official PeopleCert/AXELOS ITIL V5 Foundation Bridge syllabus and covers all tested topics. Modules are delivered over 1 days with scenario walkthroughs, chapter quizzes, and ITIL V5 Foundation Bridge-format mock exams that mirror the live PeopleCert paper.

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    What You Will Master in the ITIL 5 BridgeFocused on What Is New

    This programme builds on your ITIL 4 Foundation knowledge and focuses on the new and changed concepts in ITIL 5. By the end you can apply the latest framework with confidence and are ready to sit the PeopleCert exam.

    Spotting What Changed Since ITIL 4

    You will learn exactly what is new and refined in ITIL 5, from the product and service lifecycle to the evolved ITIL Value System, so you can apply the updates without relearning the ITIL 4 fundamentals you already hold.

    Managing Digital and AI-Enabled Services

    Understand how ITIL 5 addresses modern digital and AI-enabled environments, and how the product and service lifecycle helps you manage cloud, multi-supplier and automated delivery as complexity grows.

    Using Updated ITIL 5 Language

    Communicate confidently with the new and redefined terminology of ITIL 5, keeping teams, partners and stakeholders aligned as your organisation transitions to the latest framework.

    Applying the Enhanced Value Model

    Connect strategy, delivery and measurable outcomes using ITIL 5's enhanced value creation approach across the full stakeholder ecosystem, including sustainability and experience.

    Mapping and Managing Value Streams

    Apply value stream management to track and improve how value flows from demand to delivery, a dedicated discipline introduced in ITIL 5.

    Embedding ITIL 5 in Daily Practice

    Integrate the enhancements into your existing ways of working to improve collaboration, performance and service results from day one.

    Who Should TakeITIL V5 Foundation Bridge Certification Training in Tel Aviv?

    IT Service Manager

    ITSM Practitioner

    Service Desk Lead

    IT Operations Manager

    Incident / Problem Manager

    Change Manager

    IT Project Manager

    ITIL-certified Professional

    Who Can Take This Certification Training

    ITIL V5 Foundation Bridge Certification Training Modesfor Professionals and Teams

    We offer flexible ITIL V5 Foundation Bridge training formats designed to suit different learning preferences, schedules, and professional goals. Whether you prefer instructor-led classroom sessions, live online learning, corporate team training, or personalized coaching, choose the option that best supports your ITIL V5 Foundation Bridge certification journey.

    ITIL V5 Foundation Bridge Live Virtual Training

    • Live online instructor-led sessions

    • Interactive discussions and virtual activities

    • Expert guidance from experienced trainers

    • Practice assessments and revision support

    • Dedicated Q&A sessions for concept clarification

    • Fixed schedules for accountability and momentum

    • Small batch sizes for personalized attention

    • Access from any location with internet connectivity

    ILS 1640

    Attend fully interactive online sessions from anywhere while benefiting from real-time instructor guidance and collaborative learning experiences. This ITIL V5 Foundation Bridge online training option offers flexibility while maintaining live engagement with certified trainers.

    Official PeopleCert (AXELOS)-aligned Course Material

    Best For: Professionals seeking ITIL V5 Foundation Bridge training online without compromising on live instructor interaction.

    ITIL V5 Foundation Bridge Classroom Training

    • Instructor-led classroom sessions

    • Interactive discussions and group activities

    • Real-world examples and practical exercises

    • Structured learning with fixed schedules

    • Opportunities for peer networking and collaboration

    • Practice assessments and knowledge checks

    • Dedicated Q&A and concept clarification

    • Immediate trainer feedback and support

    Learn through face-to-face sessions led by experienced instructors in a collaborative classroom environment. This Classroom ITIL V5 Foundation Bridge training format combines expert guidance, peer interaction, and practical exercises to help learners understand the latest ITIL updates and certification requirements.

    Official PeopleCert (AXELOS)-aligned Course Material

    Best For: Professionals who prefer in-person learning and structured preparation for the ITIL V5 Foundation Bridge certification exam.

    ITIL V5 Foundation Bridge Corporate Group Training

    • Customized training aligned to organizational goals

    • Flexible delivery: onsite, virtual, hybrid, or blended

    • Scheduling tailored to business availability

    • Role-based examples and industry-relevant discussions

    • Progress tracking and learner assessments where applicable

    • Dedicated coordination and administrative support

    • Consistent learning experiences across teams

    • Scalable delivery for local, regional, or global workforces

    Designed for organizations looking to upgrade employee knowledge to the latest ITIL framework, standardize service management practices, and strengthen operational excellence through team-based learning initiatives. This ITIL V5 Foundation Bridge corporate training solution can be customized to organizational requirements.

    Official PeopleCert (AXELOS)-aligned Course Material

    Best For: Organizations seeking ITIL V5 Foundation Bridge corporate training for employees and IT service management teams.

    ITIL V5 Foundation Bridge Focused 1-to-1 Training

    • One-to-one instructor attention

    • Customized learning plans and objectives

    • Flexible scheduling based on availability

    • Personalized feedback and coaching

    • Additional focus on challenging topics

    • Targeted practice and revision support

    • Faster clarification of questions and concepts

    • Learning pace is adapted to individual needs

    Receive personalized instruction tailored to your goals, pace, and learning requirements through dedicated sessions with an expert trainer. This format provides targeted ITIL V5 Foundation Bridge exam preparation and customized coaching support.

    Official PeopleCert (AXELOS)-aligned Course Material

    Best For: Professionals seeking personalized guidance, accelerated learning, or focused support to successfully earn the ITIL V5 Foundation Bridge certification.

    ITIL V5 Foundation Bridge Live Virtual Training

    ITIL V5 Foundation Bridge Live Virtual Training

    Live online instructor-led sessions

    Interactive discussions and virtual activities

    Expert guidance from experienced trainers

    Practice assessments and revision support

    Dedicated Q&A sessions for concept clarification

    Fixed schedules for accountability and momentum

    Small batch sizes for personalized attention

    Access from any location with internet connectivity

    Starts from

    ILS 1640

    Please Note: Attend fully interactive online sessions from anywhere while benefiting from real-time instructor guidance and collaborative learning experiences. This ITIL V5 Foundation Bridge online training option offers flexibility while maintaining live engagement with certified trainers.

    Official PeopleCert (AXELOS)-aligned Course Material

    Best For: Professionals seeking ITIL V5 Foundation Bridge training online without compromising on live instructor interaction.

    Loading schedules…

    Your Tel Aviv Partner for ITIL 5 Foundation Bridge TrainingAccredited, Practical and Proven

    As a trusted ITIL 5 Foundation Bridge training company in Tel Aviv, Invensis Learning delivers accredited ITIL 5 Bridge training for professionals and organisations that need to move from ITIL 4 to the latest framework. As an accredited training organisation for AXELOS (PeopleCert), we combine official courseware, experienced ITSM trainers and flexible delivery built around working schedules. Whether you are enrolling as an individual or arranging group training for your service team in Tel Aviv, we focus on practical understanding, real-world application and a clear, supported route to the ITIL 5 Foundation credential.

    • Accredited training organisation for AXELOS (PeopleCert) ITIL courses
    • Experienced ITSM trainers with real service management practice
    • Flexible live virtual and onsite delivery for individuals and teams
    • Focused one-day Bridge format that respects your time
    • Official ITIL 5-aligned courseware and learning resources
    • Guidance on exam booking through the PeopleCert portal
    • Dedicated learner support before, during and after training
    • Trusted by professionals and organisations across many industries

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    Leaders in Training industry for 12+ years

    Leaders in Training industry for 12+ years

    Over 5000 five star reviews

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    ITIL (Version 5) Foundation Bridge Course Training Locations in Tel AvivInstructor-led in-person Classroom training is available for group batches. All other public cohorts are delivered as Instructor-led Live Virtual. See available cohorts.

    ITIL V5 Foundation Bridge Training Location in Tel Aviv

    Hilton Tel Aviv, 205, 1174, Tel-Aviv-Jaffa, the old north - the northern part, Tel-Aviv-Jaffa, Tel Aviv District, Tel Aviv District, 6340506, Israel

    ITIL V5 Foundation Bridge Training Location in Tel Aviv

    David Intercontinental Hotel, 12, Yosef Levy, Tel Aviv-Yafo, Neve Tzedek, Tel Aviv-Yafo, Tel Aviv Subdistrict, Tel Aviv District, 6560475, Israel

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    ITIL 5 Bridge Training for Tel Aviv TeamsUpgrade Your ITSM

    • Transition an experienced ITSM team to ITIL 5 in one day per person
    • Customised schedules built around team and shift availability
    • Flexible delivery through onsite, live virtual or hybrid formats
    • Experienced trainers with relevant service management expertise
    • Role-based examples for service desk, operations and product teams
    • Dedicated coordination and support for group enrolments
    • Scalable delivery for teams across Israel and global locations

    Leading Organisations

    Check PointNICEAmdocsMonday.ComBank HapoalimBezeq

    What Our Learners Say

    Upgraded to ITIL 5 in a Single Day

    "The Bridge was exactly what I needed. I already held ITIL 4 Foundation, and in a single day I understood what ITIL 5 adds around the service lifecycle and value streams. I passed the PeopleCert exam first time."

    Yael Shemesh

    IT Service Manager

    0/0

    Focused Only on What Changed

    "Clear, focused and practical. The trainer concentrated only on the changes since ITIL 4, so there was no wasted time. The new digital and AI-enabled content is directly relevant to my work in a cloud operations team."

    Amit Levi

    IT Operations Lead

    0/0

    My Credential Is Current Again

    "As a service desk lead, I wanted my credential to reflect the current framework. The updated terminology and value model are now much clearer, and the exam guidance made booking through PeopleCert straightforward."

    Noa Friedman

    Service Desk Team Lead

    0/0

    Whole Team Transitioned Together

    "We moved our entire service management team to ITIL 5 with one onsite cohort. Standardising on the latest language and the product and service lifecycle has already improved how our teams plan and report."

    Daniel Katz

    Head of IT Service Management, Fintech

    0/0

    Flexible and Well Organised for Teams

    "Scheduling worked around our operations roster, and the trainer tailored examples to our multi-supplier environment. The Bridge format meant minimal time away from delivery while keeping our credentials up to date."

    Michal Bar-On

    L&D Manager, IT Services

    0/0



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    We also deliver ITIL (Version 5) Foundation Bridge Certification Training across multiple cities

    Invensis Learning delivers industry-leading ITIL (Version 5) Foundation Bridge training solutions tailored for individuals and organizations.

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    Frequently Asked QuestionsHere's everything you may ask...

    The ITIL 5 Foundation Bridge is an accredited AXELOS (PeopleCert) qualification that lets existing ITIL 4 Foundation holders update their knowledge and credential to ITIL 5. It is designed for practising ITSM professionals such as service desk leads, incident and change managers, service owners and consultants.

    General

    What is the ITIL 5 Foundation Bridge and who is it for?

    The ITIL 5 Foundation Bridge is an accredited AXELOS (PeopleCert) qualification that lets existing ITIL 4 Foundation holders update their knowledge and credential to ITIL 5. It is designed for practising ITSM professionals such as service desk leads, incident and change managers, service owners and consultants.

    Is the ITIL 5 Bridge worth it for my career?

    Yes. As Tel Aviv employers adopt ITIL 5, holding the current credential keeps you relevant for service management roles from IT Service Manager to Service Delivery Manager, where Israeli tech pay is among the region's highest. It also opens progression to higher ITIL 5 qualifications.

    Do I need ITIL 4 Foundation before taking the Bridge?

    Yes. The ITIL 4 Foundation certification is the prerequisite for the Bridge. If you do not hold ITIL 4 Foundation, you should take the full ITIL 5 Foundation route instead. The Bridge covers only what is new and changed in ITIL 5.

    Is the ITIL 5 Bridge recognised in Tel Aviv?

    Yes. ITIL is a globally recognised AXELOS (PeopleCert) framework valued by employers across Tel Aviv's high-tech, fintech, banking and IT services sectors, as well as internationally. Passing the Bridge grants the ITIL 5 Foundation credential.

    How long is the ITIL 5 certification valid?

    The certification is valid for three years. You renew it by earning 60 CPD points within the three-year cycle through the PeopleCert MyAxelos scheme, or by passing a higher ITIL 5 qualification.

    Pricing

    How much does the ITIL 5 Bridge training cost in Tel Aviv?

    Training is quoted in local currency and varies by format and group size, so the current fee is available on request. The PeopleCert exam fee is billed separately and varies by region and channel. Request a quote and we will confirm the latest pricing.

    What is included in the course fee?

    The fee typically includes accredited instructor-led training, official ITIL 5-aligned courseware, learning resources and guidance on booking your PeopleCert exam. Speak with a learning advisor to confirm exactly what your selected package covers.

    Is the exam fee included in the training price?

    The PeopleCert exam fee may be bundled or billed separately depending on the package you choose. Exam pricing is set by PeopleCert and varies by region and currency. Ask for a quote and we will confirm whether your package includes the exam.

    Do you offer group or corporate rates for teams?

    Yes. We offer corporate group training with customised schedules and volume-based pricing for service desks, operations and product teams in Tel Aviv. Contact us for a tailored group quote.

    What payment options are available?

    We accept major credit and debit cards and bank transfers, with instalment options on selected plans. Talk to a learning advisor to choose the option that suits you.

    Exam

    What is the format of the ITIL 5 Bridge exam?

    The exam is closed book with multiple-choice questions, based on the ITIL Foundation Bridge Version 5 syllabus from AXELOS (PeopleCert). It is delivered online proctored through PeopleCert or at an authorised test centre.

    How many questions are on the exam and how long is it?

    The exam has 20 multiple-choice questions and a duration of 30 minutes. It focuses only on what is new and changed in ITIL 5 relative to ITIL 4, so existing ITIL 4 content is not retested.

    What is the passing score for the Bridge exam?

    The pass mark is 65 percent, which means answering 13 of the 20 questions correctly. Verify the current exam details on the PeopleCert portal before you sit it.

    How do I book and take the exam?

    You book the exam through the PeopleCert portal and choose online proctored delivery, available around the clock, or an authorised test centre. Our team can guide you through scheduling after your training.

    What do I get when I pass?

    Passing the Bridge grants the ITIL 5 Foundation credential outright, equivalent to passing the full ITIL 5 Foundation exam. You can then progress to higher ITIL 5 qualifications.

    Course Content

    What topics does the ITIL 5 Bridge cover?

    The Bridge covers what is new and changed in ITIL 5: key enhancements since ITIL 4, digital and AI-enabled service management, updated language and core concepts, the enhanced value creation approach, and applying ITIL 5 in practice.

    Do I need prior experience beyond ITIL 4 Foundation?

    Beyond holding ITIL 4 Foundation, no additional formal experience is required. The Bridge is built for practising ITSM professionals, and the training guides you through every new concept in ITIL 5.

    What learning materials are provided?

    You receive official ITIL 5-aligned courseware, references to the ITIL Foundation Bridge Version 5 syllabus, and trainer-led examples that connect the updates to real service management work.

    Is the courseware aligned with the latest ITIL 5 syllabus?

    Yes. The courseware is aligned to the current ITIL Foundation Bridge Version 5 syllabus published by AXELOS (PeopleCert), focusing on the differences between ITIL 4 and ITIL 5.

    How long is the training?

    The Bridge is a focused one-day programme. Because it covers only what changed in ITIL 5, you transition efficiently without repeating the ITIL 4 content you already know.

    Enrollment

    How soon can I start and how do I enrol?

    You can enrol through the Invensis Learning website, choose your preferred format and complete payment to receive schedules and resources. See upcoming batches or talk to a learning advisor to pick a date that fits you.

    What training formats are available in Tel Aviv?

    We offer instructor-led training online (live virtual) and onsite classroom delivery, plus customised corporate group training. Choose the format that fits your schedule and team.

    Can I reschedule or transfer my enrolment?

    Yes. Flexi options let you reschedule or transfer to another batch on selected plans. Contact support and we will help you arrange a new date.

    Can you arrange training for my whole team?

    Yes. We run group cohorts that transition an entire ITSM team to ITIL 5, delivered onsite or live virtual around your schedule. Ask about corporate or group pricing for a tailored plan.

    What is the refund or cancellation policy?

    Refunds and cancellations follow our published policy, and selected plans include flexible reschedule options. Reach out to our team for the details that apply to your enrolment.