Course Overview

    Overview

    Course Highlights

    Eligibility Criteria

    Benefits

    What Is Quality Function Deployment and Why It MattersA Customer-Driven Approach to Design

    Quality Function Deployment (QFD) Training in Israel is a practical, one-day programme that teaches teams to translate the Voice of the Customer into measurable design and engineering characteristics using the House of Quality matrix. It turns what customers actually need into clear, prioritised specifications that guide every design decision. Developed in Japan by Yoji Akao and Shigeru Mizuno and first applied at Kobe Shipyard, QFD is now a standard planning method in product development, automotive, aerospace, medical devices, software and service design. For Israel's export-led, R&D-intensive economy, where getting a product right the first time protects both margin and reputation, that discipline is directly valuable. The course suits product designers, design and quality engineers, product managers, R&D professionals and Six Sigma practitioners. You leave able to run Voice of the Customer workshops, build and interpret a House of Quality, resolve design trade-offs, and cascade requirements from product planning through to production. Start building customer-driven design capability with Invensis Learning.

    What Is Quality Function Deployment and Why It MattersA Customer-Driven Approach to Design

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    Key Highlightsof the Quality Function Deployment Training Course

    Quality Function Deployment Training Eligibility in the IsraelWho Can Enroll?

    What You Gain from Building QFD CapabilitySkills That Deliver on the Job

    Where QFD Skills Take You in IsraelRoles, Sectors and Demand

    Quality Function Deployment is a sought-after design capability across Israel's product-driven economy, valued by medtech, defence electronics, automotive, semiconductor and consumer product employers that must translate demanding customer and regulatory requirements into reliable designs. As regulated design traceability and Design for Six Sigma spread, professionals who complete Quality Function Deployment training and can run the House of Quality stand out for design engineer, quality engineer, product and R&D roles, and here is what the market is telling us.

    Market Forces Driving Demand for QFD Skills in Israel

    QFD is more than a matrix. It is how strong product teams turn customer needs into designs that win. Join professionals in Israel who build quality in from the first design stage. Start your journey today.

    Your Israel Career Transformation

    Where You Stand Today,

    And What QFD Skills Change

    Israel's product and R&D market rewards teams that design the right thing the first time, and employers increasingly separate people who can translate customer needs into design from those who cannot. Here is which side of that line you want to be on.

    Sources: SalaryExpert, PayScale, Glassdoor (Israel) 2026.

    Module 1: QFD Introduction

    • Definition, history, and the four-phase QFD process structure
    • Benefits of QFD for product development, customer alignment, and defect reduction
    • Use cases and industry applications of QFD across manufacturing, services, and product design

    Module 2: Pre-Planning a QFD Project

    • Defining project scope, objectives, and completion criteria for a QFD initiative
    • Assembling the cross-functional QFD team and assigning roles and responsibilities
    • Gathering Voice of the Market data and establishing documentation requirements

    Module 3: Voice of the Customer

    • Understanding the three quality levels from the Kano Model: basic, performance, and excitement
    • Methods for collecting customer information including interviews, surveys, and observation
    • Translating raw customer input into structured, actionable customer requirement statements

    Module 4: Needs vs. Features

    • Distinguishing between what customers need and how products or processes can deliver those needs
    • Understanding abstraction levels and how to move from customer language to technical descriptors
    • Translating customer needs into measurable performance characteristics for the QFD matrix

    Module 5: Calculating a QFD Matrix

    • Understanding the whats versus hows framework and its role in QFD matrix structure
    • Building the relationship matrix and applying weighting scales to prioritize design requirements
    • Completing Phase I QFD calculations to generate a ranked set of technical design targets

    Module 6: Rooms in the House of Quality

    • Understanding the structure of the House of Quality including the roof, walls, ceiling, and floor
    • Building each room of the House of Quality step by step and understanding its role
    • Evaluating and interpreting completed House of Quality matrices for design decision-making

    Module 7: Beyond the House of Quality

    • Applying the Phase II product design matrix to translate technical requirements into component characteristics
    • Building Phase III process design matrices and Phase IV production planning matrices
    • Connecting the four-phase QFD cascade to ensure design intent flows through to production

    Module 8: Affinity Diagrams

    • Creating affinity diagrams to organise large volumes of customer requirements into logical groups
    • Facilitating team-based affinity sessions to build shared understanding of customer needs
    • Using affinity diagrams as input to the QFD matrix planning process

    Module 9: Tree Diagrams

    • Building tree diagrams to hierarchically decompose high-level requirements into detailed specifications
    • Using tree diagrams to connect customer needs to measurable technical attributes
    • Integrating tree diagrams with the QFD matrix to improve requirement traceability

    Module 10: Cause-and-Effect Diagrams

    • Constructing cause-and-effect diagrams to identify contributors to quality and design performance gaps
    • Using fishbone analysis within a QFD context to address root causes of customer dissatisfaction
    • Combining cause-and-effect analysis with QFD matrix outputs to prioritize design improvements

    Module 11: Flowcharts

    • Creating process flowcharts to document and visualize product development and quality workflows
    • Using flowcharts to map handoffs, decision points, and quality checkpoints in the design process
    • Integrating flowcharts with QFD planning to align process steps with customer requirements

    Course Curriculumof the Quality Function Deployment Training

    The online Quality Function Deployment training course curriculum in the Israel is structured across eleven modules delivered in a one-day intensive program. The course progresses from foundational QFD concepts through to advanced matrix construction, House of Quality application, and supporting quality tools.

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    Skills You Will Build in This QFD WorkshopApplying the House of Quality End to End

    This programme takes you from customer needs to measurable design targets. By the end, you can run a Voice of the Customer session, build and interpret a House of Quality, and cascade requirements through to production on your own projects.

    Capture the Voice of the Customer

    Skills covered in Quality Function Deployment training include capturing and structuring the Voice of the Customer. Learn interviews, observation and survey methods, then organise raw statements into a clear requirement hierarchy your design team can act on.

    Structure Needs with Affinity and Kano

    Use the affinity diagram to group hundreds of customer statements into primary, secondary and tertiary needs, and apply the Kano model to separate must-be, performance and delighter requirements so design investment goes where it counts.

    Build the House of Quality Step by Step

    Construct all six rooms of the House of Quality, from customer requirements and engineering characteristics to the relationship matrix, competitive benchmarking and measurable engineering targets, working through a realistic product scenario.

    Read the Roof and Resolve Trade-Offs

    Interpret the correlation roof to spot where improving one characteristic harms another, identify design hot spots, and make deliberate, evidence-based trade-off decisions before they become costly late-stage surprises.

    Cascade QFD Through Four Phases

    Cascade requirements from product planning into parts deployment, process planning and production planning, keeping a traceable line from every customer need to the controls that assure it in manufacturing.

    Apply QFD in Six Sigma and Services

    Use QFD in the Design for Six Sigma Measure phase and the DMAIC Define phase, and extend the House of Quality to service, healthcare and software design where customer requirements must become delivery specifications.

    Who Should TakeQuality Function Deployment Training in Israel?

    R&D Personnel

    Project Managers

    Service Team Leaders

    Design and Process Engineers

    Manufacturing Engineers and Managers

    Quality Personnel and Consultants

    Marketing and Sales Professionals

    Product Development Personnel

    Who Can Take This Certification Training

    Quality Function Deployment Training Modesfor Professionals and Teams

    We offer flexible training formats designed to suit different learning preferences, schedules, and professional goals. Whether you prefer self-paced learning or a structured, corporate, instructor-led experience, choose the option that best supports your skill development journey with the best Quality Function Deployment online training options.

    Quality Function Deployment Live Virtual Training

    • Live online instructor-led sessions

    • Interactive discussions and virtual activities

    • Expert guidance from experienced trainers

    • Practice assessments and revision support

    • Dedicated Q&A sessions for concept clarification

    • Fixed schedules for accountability and momentum

    • Small batch sizes for personalized attention

    • Access from any location with internet connectivity

    ILS 1280

    Attend fully interactive online sessions from anywhere while benefiting from real-time instructor guidance and collaborative learning experiences delivered through weekday Quality Function Deployment training.

    Best For: Professionals seeking the flexibility of online learning without compromising on live instructor interaction.

    Quality Function Deployment Classroom Training

    • Instructor-led classroom sessions

    • Interactive discussions and group activities

    • Real-world examples and practical exercises

    • Structured learning with fixed schedules

    • Opportunities for peer networking and collaboration

    • Practice assessments and knowledge checks

    • Dedicated Q&A and concept clarification

    • Immediate trainer feedback and support

    Learn through face-to-face sessions led by experienced instructors in a collaborative classroom environment. This classroom Quality Function Deployment training combines expert guidance, peer interaction, and hands-on activities to create an engaging learning experience.

    Best For: Learners who prefer in-person interaction, structured schedules, and collaborative learning experiences.

    Quality Function Deployment Corporate Group Training

    • Customized training aligned to organizational goals

    • Flexible delivery: onsite, virtual, hybrid, or blended

    • Scheduling tailored to business availability

    • Role-based examples and industry-relevant discussions

    • Progress tracking and learner assessments where applicable

    • Dedicated coordination and administrative support

    • Consistent learning experiences across teams

    • Scalable delivery for local, regional, or global workforces

    Designed for organizations that want to build capabilities at scale, standardize knowledge, and support workforce development through customized Quality Function Deployment training for companies.

    Best For: Organizations looking to upskill employees, address capability gaps, and deliver consistent training across teams.

    Quality Function Deployment Focused 1-to-1 Training

    • One-to-one instructor attention

    • Customized learning plans and objectives

    • Flexible scheduling based on availability

    • Personalized feedback and coaching

    • Additional focus on challenging topics

    • Targeted practice and revision support

    • Faster clarification of questions and concepts

    • Learning pace is adapted to individual needs

    Receive personalized instruction tailored to your goals, pace, and learning requirements through dedicated sessions delivered by thr trusted Quality Function Deployment training company.

    Best For: Professionals seeking personalized guidance, accelerated learning, or focused support to achieve specific outcomes.

    Quality Function Deployment Live Virtual Training

    Quality Function Deployment Live Virtual Training

    Live online instructor-led sessions

    Interactive discussions and virtual activities

    Expert guidance from experienced trainers

    Practice assessments and revision support

    Dedicated Q&A sessions for concept clarification

    Fixed schedules for accountability and momentum

    Small batch sizes for personalized attention

    Access from any location with internet connectivity

    Starts from

    ILS 1280

    Please Note: Attend fully interactive online sessions from anywhere while benefiting from real-time instructor guidance and collaborative learning experiences delivered through weekday Quality Function Deployment training.

    Best For: Professionals seeking the flexibility of online learning without compromising on live instructor interaction.

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    Why Train in Quality Function Deployment with Invensis in Israel?A Trusted Global Training Partner

    As a trusted Quality Function Deployment training company in Israel, Invensis Learning delivers structured, practical QFD training for professionals and organisations that want to design quality in from the start. Our programmes combine experienced instructors, hands-on House of Quality exercises, organised courseware and learner-focused support. Whether you enrol as an individual or plan group training for a cross-functional product team, we provide a professional learning experience built around real-world application and measurable outcomes. As an ISO 9001:2015 and ISO 27001:2022 certified provider, we hold our own training to the same quality standards this course teaches.

    • Experienced trainers with real product development and quality expertise
    • Flexible formats: live virtual, classroom and corporate on-site
    • Hands-on House of Quality construction using realistic scenarios
    • Structured courseware and templates you can reuse at work
    • Customised group training aligned to your products and sector
    • Dedicated learner support before, during and after training
    • Scalable delivery for local and global product teams
    • ISO-certified provider trusted by professionals across industries

    98%

    First-Attempt Pass Rate

    5000+

    Accredited Trainers Globally

    4.7/5

    Rated by Learners Worldwide

    500+

    Corporate Clients

    ISO 9001:2015 Certified

    ISO 9001:2015 Certified

    ISO 27001:2022 Certified

    ISO 27001:2022 Certified

    Secure SSL Encryption

    Secure SSL Encryption

    Leaders in Training industry for 12+ years

    Leaders in Training industry for 12+ years

    Over 5000 five star reviews

    Over 5000 five star reviews

    Level AA conformance, W3C WCAG 2.2

    Level AA conformance, W3C WCAG 2.2

    Quality Function Deployment Training Locations in IsraelAll our classroom training is now available online at your convenience

    Quality Function Deployment in Israel

    Hilton Tel Aviv, 205, 1174, Tel-Aviv-Jaffa, the old north - the northern part, Tel-Aviv-Jaffa, Tel Aviv District, Tel Aviv District, 6340506, Israel

    Quality Function Deployment in Israel

    David Intercontinental Hotel, 12, Yosef Levy, Tel Aviv-Yafo, Neve Tzedek, Tel Aviv-Yafo, Tel Aviv Subdistrict, Tel Aviv District, 6560475, Israel

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    Corporate QFD Training for Your TeamsFor Your Teams

    • Suitable for small, medium and large product teams
    • Customised schedules aligned to team availability
    • Delivery via onsite, live virtual or hybrid formats
    • Trainers with product design and quality expertise
    • Build a House of Quality on one of your real products
    • Role-based examples for medtech, electronics and manufacturing
    • Scalable delivery for teams across Israel and beyond

    Trusted by Leading Teams

    TevaElbit SystemsIsrael Aerospace IndustriesMedtronic IsraelIntel IsraelStratasys

    What Our Learners Say

    From Customer Needs to Real Specifications

    "The House of Quality finally made customer requirements concrete for my team. I built a full matrix during the workshop and used the same approach on a device project the following week. The Voice of the Customer sessions were the highlight."

    Yael Baraket

    Design Engineer, Medical Devices

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    Practical Tools I Use Every Week

    "Very practical and well paced. The roof matrix helped me see design trade-offs I used to discover only in prototyping. I now facilitate QFD reviews with our R&D and marketing colleagues with real confidence."

    Amit Regev

    Quality Engineer, Electronics

    0/0

    A Cleaner Handoff to Engineering

    "As a product manager I always struggled to hand requirements to engineering cleanly. QFD gave me a structured way to translate customer needs into measurable targets. The Kano model section alone was worth the day."

    Noa Shalev

    Product Manager, Software

    0/0

    Aligned Our Cross-Functional Teams

    "We ran this as an in-house session for our R&D and quality teams and built a House of Quality on a live product. It aligned functions that usually work in silos and gave us a shared set of design priorities. Strong return for a single day."

    Daniel Peretz

    R&D Manager, MedTech

    0/0

    Real Impact on Our Design Process

    "The trainer tailored examples to our manufacturing context and the team left able to cascade requirements from design into process controls. We have already reduced back-and-forth between engineering and production."

    Michal Aviram

    Head of Quality, Industrial Manufacturing

    0/0



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    We also deliver Quality Function Deployment Training across multiple cities

    Invensis Learning delivers industry-leading Quality Function Deployment training solutions tailored for individuals and organizations.

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    Frequently Asked QuestionsHere's everything you may ask...

    Quality Function Deployment (QFD) training is a practical, one-day course that teaches teams to translate the Voice of the Customer into measurable design and engineering characteristics using the House of Quality. It suits product designers, design and quality engineers, product managers, R&D professionals and Six Sigma practitioners.

    General

    What is Quality Function Deployment training and who is it for?

    Quality Function Deployment (QFD) training is a practical, one-day course that teaches teams to translate the Voice of the Customer into measurable design and engineering characteristics using the House of Quality. It suits product designers, design and quality engineers, product managers, R&D professionals and Six Sigma practitioners.

    Is QFD training worth it for professionals in Israel?

    Yes. Israel's medtech, defence electronics, automotive and semiconductor sectors depend on translating demanding customer and regulatory requirements into reliable designs. QFD is a directly applicable skill that helps you reduce rework, speed development and stand out for design, quality and product roles.

    Why choose Invensis Learning for QFD training?

    Invensis Learning is an ISO 9001:2015 and ISO 27001:2022 certified provider offering experienced trainers, hands-on House of Quality exercises, flexible delivery and dedicated learner support. You leave able to apply QFD on your own projects, not just understand the theory.

    Do I need prior quality or design experience to attend?

    No. The course has no formal prerequisites and introduces QFD and the House of Quality from first principles. Familiarity with product development or quality management is helpful but not required, so beginners and experienced professionals both benefit.

    Where did QFD come from and where is it used?

    QFD was developed in Japan by Yoji Akao and Shigeru Mizuno and first applied at Kobe Shipyard. It is now used in product development, automotive, aerospace, medical devices, software and service design wherever customer needs must be translated into design specifications.

    Pricing

    How much does QFD training cost in Israel?

    Pricing varies by delivery mode, group size and format, so training fees are available on request. Speak with a learning advisor for individual or corporate pricing, or request a group quote for your team.

    What is included in the course fee?

    The fee typically includes instructor-led training across all six QFD modules, hands-on House of Quality exercises, courseware and reusable templates, learner support and a course completion record from Invensis Learning. Confirm inclusions for your chosen format on enrolment.

    Do you offer group or corporate rates?

    Yes. We offer corporate group training with customised schedules and volume-based pricing for R&D, quality and product teams. Contact us for a tailored quote for your organisation.

    What payment options are available?

    We accept major credit and debit cards and bank transfers, with instalment options on selected plans. Talk to a learning advisor to choose the option that suits you.

    Is corporate training more cost-effective than individual seats?

    For teams, yes. Group training spreads cost across participants and lets everyone build a House of Quality on one of your real products, creating immediate organisational value. Ask about group pricing for the best rate.

    Assessment

    Is there an exam for this course?

    No. QFD training is a non-certification course with no examination. Learning is reinforced through hands-on House of Quality construction, case study discussion and team exercises during the programme.

    How is my learning assessed?

    Learning is assessed through practical activity rather than a formal test. You build and interpret QFD matrices, classify requirements with the Kano model and calculate column importance during guided exercises, so you leave able to apply the method.

    Do I receive a certificate of completion?

    Yes. After completing the programme you receive a course completion record from Invensis Learning. Note this is a practical skills course, so it confirms attendance and participation rather than a formal external credential.

    Will I be able to run QFD at work afterwards?

    Yes. By the end you can facilitate Voice of the Customer workshops, build a full House of Quality, resolve trade-offs using the roof, and cascade requirements through parts, process and production planning on your own projects.

    Does this course support Six Sigma work?

    Yes. QFD is a core tool in the Design for Six Sigma Measure phase and the DMAIC Define phase. The course shows how the House of Quality translates the Voice of the Customer into CTQs and engineering requirements for your improvement projects.

    Course Content

    What topics does the QFD course cover?

    The programme covers QFD principles and business case, Voice of the Customer capture, building and interpreting the House of Quality, resolving design conflicts, cascading QFD through four phases, and applying QFD in Design for Six Sigma, DMAIC and service design.

    What is the House of Quality?

    The House of Quality is the central QFD matrix. It links customer requirements to engineering characteristics, rates the strength of each relationship, benchmarks against competitors, uses a correlation roof to reveal trade-offs, and sets measurable engineering targets.

    How long is the training and how is it delivered?

    The course runs as a one-day, eight-hour programme, also available as two half-days. It is delivered in live virtual, classroom and corporate on-site formats, including online instructor-led sessions, so you can pick what fits your schedule.

    Are there hands-on exercises?

    Yes. You practise structuring the Voice of the Customer with an affinity diagram, classifying needs with the Kano model, building a complete House of Quality from a realistic scenario, calculating column importance and identifying design hot spots.

    Does QFD apply to services and software, not just manufacturing?

    Yes. While QFD began in manufacturing, the course covers its use in services such as healthcare and financial services, and in software, where user requirements are translated into architecture and test criteria. The method fits any customer-to-design translation.

    Enrollment

    How do I enrol in the QFD course?

    You can enrol through the Invensis Learning website. Choose your preferred format, complete payment, and you receive access to schedules, courseware and learning resources. Talk to a learning advisor if you need help choosing.

    What training formats are available in Israel?

    We offer online (live virtual) instructor-led training, classroom sessions and customised corporate on-site delivery for teams. This lets professionals in Tel Aviv, Haifa, Jerusalem and beyond learn in the format that suits them.

    How soon can I start?

    New public sessions run regularly, and corporate groups can be scheduled around your team's availability. See upcoming schedules or ask an advisor about the next available dates.

    Can I reschedule my booking?

    Yes. Flexible options let you reschedule or transfer to another session on selected plans. Contact support to arrange a change to your booking.

    Can you train my whole team on-site?

    Yes. We deliver corporate on-site and live virtual group training tailored to your products and sector, ideal for cross-functional R&D, quality and product teams. Request a group quote to get started.