Course Overview

    Overview

    Course Highlights

    Eligibility Criteria

    Benefits

    Exam Format

    Certification Cost

    What Is the Change Management Foundation and Practitioner Certification?Your Complete Route into Change Leadership

    The Change Management Foundation & Practitioner Certification Course (CM-F&P) is a globally recognised qualification that validates your ability to manage the people and culture side of organisational change. Foundation confirms your knowledge of change management concepts and models, while Practitioner proves you can apply them to real change scenarios in Icelandic workplaces. Grounded in the Change Management Body of Knowledge (CMBoK) maintained by the Change Management Institute and the current Change Management Practitioner Guide, the programme covers established frameworks including ADKAR, Kotter's 8-Step Model, Lewin's Three-Step Model, Bridges' Transition Model and the McKinsey 7-S Framework. You prepare for two separate exams: a closed-book Foundation exam and an open-book, scenario-based Practitioner exam. As banks, public bodies, food-tech and energy organisations across Iceland accelerate digital and operational transformation, employers increasingly value professionals who can drive adoption and reduce resistance. Build that capability and get certified with Invensis Learning.

    What Is the Change Management Foundation and Practitioner Certification?Your Complete Route into Change Leadership

    Certification Badge

    Key Highlightsof the Change Management Foundation and Practitioner Training Course

    Change Management F&P Certification Eligibility in IcelandDo You Qualify for the Change Management F&P Exam?

    Why Change Management Certification Pays off in IcelandSkills, Recognition and Career Growth

    Change Management F&P Exam Format in IcelandWhat to expect on exam day

    The Change Management Foundation and Practitioner exams in Iceland assess your understanding of change management principles and your ability to apply them in real-world organizational environments. The Foundation exam focuses on core concepts, terminology, and frameworks through multiple-choice questions, while the Practitioner exam evaluates your ability to analyze scenarios and apply change management techniques to practical business situations. Understanding the structure, duration, and passing requirements of both exams helps candidates prepare effectively and approach certification with confidence.

    Change Management F&P Certification Cost in Iceland

    Note: Prices may vary depending on your location and delivery preferences. Reach out to our learning advisors for the exact pricing details.

    Where Change Management Skills Lead in IcelandRoles, Demand and Pay

    Change management is fast becoming a recognised discipline across Iceland, valued by banks, fintechs, public bodies, food-tech, energy and consulting employers running large transformation programmes. As organisations digitalise services and rework operations, professionals who can drive adoption and reduce resistance are increasingly sought after. Demand spans change analyst, change manager, OD and transformation roles, and here is what the market is telling us right now.

    Change Pressures Reshaping Organisations in Iceland

    Change management is more than a credential. It is the capability that makes transformation stick. Join professionals in Iceland who lead the people side of change and deliver real adoption. Start your journey today.

    Your Iceland Career Transformation

    Your Change Career, Before and After Certification

    See Where This Credential Takes You

    Iceland's organisations are transforming fast, from digital banking and public services to food-tech and the energy transition, and employers increasingly separate certified change leaders from the rest. Here is which side of that line you want to be on.

    Sources: ERI SalaryExpert, Glassdoor, Paylab (Iceland/Reykjavik) 2026.

    How to Get Change Management F&P Certified in IcelandStep-by-Step Certification Process

    Embark on the road to Change Management certification exam success in Iceland. The certification path is a structured two-exam track: complete the 5-day Invensis Learning training, sit the Foundation exam (50 MCQ / 40 min / 50% pass / closed book), then the Practitioner exam (4 case-study questions / 2.5 hours / 50% pass / objective testing). On passing both, you earn the Change Management Foundation and Practitioner credentials.

    Step 1: Eligibility Check

    Begin your Change Management journey by conducting an eligibility check. This step ensures you have the foundational knowledge to maximize the upcoming training.

    Step 2: Exam Preparation

    Dive into comprehensive study materials, practice exams, and expert-authored guides that equip you with the insights and skills needed for the Change Management certification.

    Step 3: Learn

    Enroll in our expert-led Change Management Courses Live Online and embark on a transformative learning experience. Equip yourself with the tools to confidently lead change initiatives and become a change agent within your organization.

    Step 4: Prepare for the Examinations

    Strengthen your readiness using practice questions, mock examinations, case-study exercises, revision plans, and guided learning activities. This stage serves as focused Change Management F&P exam prep training designed to improve confidence and examination performance

    Step 5: Take Exam

    Sit for the Change Management Foundation exam (50 MCQ, 40 min, 50% pass, closed book) and the Practitioner exam (4 case-study questions, 2.5 hours, 50% pass, objective testing). Your efforts culminate as you sit for the Change Management certification exams.

    Step 6: Exam Results

    Once you've completed the exam, it's time to eagerly await your results. Regardless of the outcome, take this moment to reflect on your journey and plan your next change-management engagement.

    Module 1: Individual Change

    • Understanding change models
    • A Behavioral Approach to Change
    • Cognitive and Psychodynamic Approach to Change
    • Perspectives about Humanistic Psychology

    Module 2: Team Change

    • Understanding the Nature of theme models
    • Identify leadership issues in Change
    • Learning how to improve team effectiveness. Also, how individuals affect team dynamics
    • Learn Tuckman's model of team change and the development changes teams go through

    Module 3: Organizational Change

    • Understanding the various organizational metaphors, like Flux and Transformation organizational metaphor
    • Learn the eight-step model for transforming your organization
    • Identify the three phases in transition management and distinguish between a planned and transitional change
    • Understand the process involved when managing Change

    Module 4: Leading Change

    • What is the leader's role in the key organizational metaphors
    • Learn the role of a leader in Change Management
    • Identify the leadership focus for the various phases of Change
    • Learn the Goleman leadership skills and practices

    Module 1: Individual Change

    • The defining features of models which describe how people learn:
    • The learning process and the learning dip; the Gestalt terms ‘foreground’ and ‘background’; the sequence of the learning process (conscious/unconscious incompetence to unconscious competence)
    • The stages and sequence of the ‘learning cycle’ (Kolb) and the related learning styles
    • The perspectives associated with the cognitive approach to change
    • Achieving results and setting goals; the ‘well-formed outcome’; the sequence which connects self-concept to results
    • Techniques for changing beliefs and performance
    • The perspectives associated with the psychodynamic approach to change
    • The sequences and terms used in theories using the idea of a ‘change curve’ (Kubler-Ross; Adams, Hayes and Hopson
    • The sequences and terms used in the Virginia Satir model and critical points in the change process (Satir; Weinberg)
    • The perspectives associated with the humanistic psychology approach to change
    • The levels and terms used in the hierarchy of needs (Maslow)
    • The three ‘crucial conditions’ to bring about growth and development with individuals within organizations and process of change (Rogers and the path to personal growth)
    • The Gestalt approach to individual and organizational change; the terms used and sequence of the Gestalt cycle (Perls; Nevis)
    • The individual personality ‘preferences’ identified by the MBTITM and the responses of four types of individuals to change (Myers and Briggs)
    • The factors that influence how to manage change in self and others
    • Propensity for change – five factors (Cameron and Green)
    • The stages and terms used in the transformative change model and factors causing resistance to change (Schein)
    • How managers and change agents can help others to change
    • The theories and models about the nature of teams
    • What is a group and when is it a team? (Various)
    • Why we need teams and the relationship between uncertainty and teamwork (Casey) 3. Types of organizational teams (Cameron and Green)
    • How to Improve Team Effectiveness. The five elements that contribute to the level of a team’s effectiveness or ineffectiveness (Glaser and Glaser)
    • Tuckman’s model of team change and the stages of development that teams go through
    • Leadership Issues in Team Change. The phases that groups go through and the challenges for leaders (Bion and Turquet) (see Appendix A, Note 1)
    • How individuals affect team dynamics
    • MBTI and Teams
    • Similarity and difference between individuals within teams (McCaulley) 3. Team types (Belbin)

    Module 2: Team Change

    • The elements of theories and models about how individuals affect team dynamics
    • How team members with different MBTI react to one another in teams and their attitudes to change
    • The advantages and disadvantages of similarity and difference between individuals within teams (McCaulley)
    • The contributions and allowable weaknesses of people playing different team roles (Belbin)
    • How team effectiveness can be improved during change using: Glaser and Glaser’s five elements (defined in 0202); Tuckman’s model of team change (defined in 0203); Bion and Turquet’s leadership issues (defined in 0204); the John Adair model; the team leader’s role and behaviors; facilitation; and action learning.
    • How different types of teams and different individuals within teams affect the way teams react to change (as identified in 0201 and 0205)

    Module 3: Organizational Change

    • The key beliefs and assumptions associated with the Machine organizational metaphor (Morgan)
    • The key beliefs and assumptions associated with the Political Systems organizational metaphor (Morgan)
    • The key beliefs and assumptions associated with the Organisms organizational metaphor (Morgan)
    • The key beliefs and assumptions associated with the Flux and Transformation organizational metaphor (Morgan)
    • The underlying principles behind understanding the driving forces and resisting forces in any situation if change is to happen:
    • Force Field Analysis, examining the driving and resisting forces (Lewin)
    • Three-step model of organizational change (Lewin)
    • The factors in the change formula (Beckhard and Harris)
    • The four phases of planned change that draws on the disciplines of project management (Bullock and Batten)
    • The Eight Step Model for transforming your organization (Kotter) (Note: Fig.3.3 on P127 is not examined)
    • The four components in the congruence model that draws on the socio-technical view of organizations and addresses the dynamics of what happens in an organization when we try to change it. (Nadler and Tushman)
    • The three phases in managing transition and the distinction between planned change and transition (Bridges)
    • The “principles of environmental systems” for how organizations operate and its relevance to sustaining and renewing organizational change (Senge et al)

    Module 4: Leading Change

    • The leader’s role linked to each of the four key organizational metaphors
    • The description of visionary leadership including
    • The characteristics of visionary leaders (Bennis)
    • What leaders really do (Kotter)
    • The characteristics of other theories on leadership approaches
    • Transformational and transactional leadership (Bass; Bryman)
    • Story telling leadership (Gardner)
    • Adaptive leadership (Heifitz and Laurie)
    • Connective leadership (Lipman-Blumen) (Note: Leadership for the 21st century and Table 4.3 are not examined)
    • The characteristics of other theories on leadership approaches
    • Transformational and transactional leadership (Bass; Bryman)
    • Story telling leadership (Gardner)
    • Adaptive leadership (Heifitz and Laurie) 4. Connective leadership (Lipman-Blumen) (Note: Leadership for the 21st century and Table 4.3 are not examined)
    • The leadership styles and skills (Goleman)
    • Leadership styles that get results
    • Emotional competencies for leaders
    • The different leadership focus for different phases of change:
    • Kotter’s recommended actions for the first four change steps in leading change
    • Learning how to persevere (Kanter)
    • Leading people through transition (Bridges) (Note: Inner and outer leadership, Table 4.6, P185-6 not examined at Foundation level)
    • The importance of self-knowledge and inner resources:
    • The role of self-knowledge (Bennis)
    • Characteristics of principle-centered leaders (Covey)
    • Covey’s seven habits (Note: Erikson, Table 4.8 is not examined)

    Course Curriculumof the Change Management Foundation and Practitioner Certification Training

    The Change Management F&P curriculum follows the official Change Management Body of Knowledge (CMBoK) and covers Individual, Team, Organizational, and Leading Change at both Foundation and Practitioner depth.

    Change Management Foundation Course Curriculum

    Change Management Practitioner Course Curriculum

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    The Change Management Skills You Will BuildPractical Capability Across Every Change Scenario

    This programme builds knowledge across the five change management topic areas and the ability to apply them to real scenarios. By the end, you can lead the people side of change and are ready to sit both the Foundation and Practitioner exams.

    Guide Individuals Through Change

    Understand how people experience change and apply models such as Bridges' Transition Model and ADKAR to diagnose where individual change stalls, build motivation and reinforce new behaviours.

    Lead Organisational Change

    Select and apply Lewin's Three-Step Model, Kotter's 8-Step Model and the McKinsey 7-S Framework, assess change readiness, and work with organisational culture using Schein's model.

    Engage Stakeholders and Communicate

    Identify and analyse stakeholders, build engagement strategies, plan change communication, and use Cialdini's principles of influence to address resistance and win support.

    Plan and Deliver Change Practice

    Run change impact assessments, build change management plans covering communication, training and resistance, and apply techniques to sustain and embed change so it lasts.

    Apply Emotional Intelligence and Ethics

    Use Goleman's emotional intelligence domains, coaching and facilitation skills, and sound professional ethics to build trust and manage yourself while leading others through change.

    Pass Both Certification Exams

    Prepare for the closed-book Foundation exam and the open-book, scenario-based Practitioner exam, including efficient navigation of the Practitioner Guide under timed conditions.

    Who Should TakeChange Management F&P Certification Training in Iceland?

    Change Leaders

    Change Project Managers

    Transformation Managers

    Business Change Managers

    Operational Line Managers

    Project Team Members

    HR Representatives

    Business Managers

    Project and Program Managers

    Who Can Take This Certification Training

    Change Management F&P Training Optionsfor Professionals and Teams

    We offer flexible training formats designed to suit different learning preferences, schedules, and professional goals. Whether you prefer classroom learning, live online sessions, team-based learning, or personalized coaching, choose the option that best supports your Change Management Foundation & Practitioner learning journey.

    Change Management Live Virtual Training

    • Live online instructor-led sessions

    • Interactive discussions and virtual activities

    • Expert guidance from experienced trainers

    • Practice assessments and revision support

    • Dedicated Q&A sessions for concept clarification

    • Fixed schedules for accountability and momentum

    • Small batch sizes for personalized attention

    • Access from any location with internet connectivity

    EUR 1380

    Attend fully interactive online sessions from anywhere while benefiting from real-time instructor guidance and collaborative learning experiences. This Virtual Change Management F&P training option provides flexibility while maintaining direct engagement with experienced trainers.

    Best For: Professionals seeking the flexibility of online learning without compromising on live instructor interaction.

    Change Management Classroom Training

    • Instructor-led classroom sessions

    • Interactive discussions and group activities

    • Real-world examples and practical exercises

    • Structured learning with fixed schedules

    • Opportunities for peer networking and collaboration

    • Practice assessments and knowledge checks

    • Dedicated Q&A and concept clarification

    • Immediate trainer feedback and support

    Learn through face-to-face sessions led by experienced instructors in a collaborative classroom environment. This Classroom Change Management F&P training format combines expert guidance, peer interaction, and practical exercises to create an engaging learning experience.

    Best For: Learners who prefer in-person interaction, structured schedules, and collaborative learning experiences.

    Change Management Corporate Group Training

    • Customized training aligned to organizational goals

    • Flexible delivery: onsite, virtual, hybrid, or blended

    • Scheduling tailored to business availability

    • Role-based examples and industry-relevant discussions

    • Progress tracking and learner assessments where applicable

    • Dedicated coordination and administrative support

    • Consistent learning experiences across teams

    • Scalable delivery for local, regional, or global workforces

    Designed for organizations that want to build change leadership capabilities, improve transformation outcomes, and support workforce development through structured learning initiatives. This format is ideal for Change Management F&P training for companies in Iceland seeking to equip teams with practical change management skills.

    Best For: Organizations looking to upskill employees, address capability gaps, and deliver consistent training across teams.

    Change Management Focused 1-to-1 Training

    • One-to-one instructor attention

    • Customized learning plans and objectives

    • Flexible scheduling based on availability

    • Personalized feedback and coaching

    • Additional focus on challenging topics

    • Targeted practice and revision support

    • Faster clarification of questions and concepts

    • Learning pace is adapted to individual needs

    Receive personalized instruction tailored to your goals, pace, and learning requirements through dedicated sessions with an expert trainer. This format provides Change Management F&P coaching for professionals seeking individualized support with certification preparation, stakeholder engagement strategies, and organizational change initiatives.

    Best For: Professionals seeking personalized guidance, accelerated learning, or focused support to achieve specific outcomes.

    Change Management Live Virtual Training

    Change Management Live Virtual Training

    Live online instructor-led sessions

    Interactive discussions and virtual activities

    Expert guidance from experienced trainers

    Practice assessments and revision support

    Dedicated Q&A sessions for concept clarification

    Fixed schedules for accountability and momentum

    Small batch sizes for personalized attention

    Access from any location with internet connectivity

    Starts from

    EUR 1380

    Please Note: Attend fully interactive online sessions from anywhere while benefiting from real-time instructor guidance and collaborative learning experiences. This Virtual Change Management F&P training option provides flexibility while maintaining direct engagement with experienced trainers.

    Best For: Professionals seeking the flexibility of online learning without compromising on live instructor interaction.

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    Why Choose Invensis Learning in IcelandTrusted Change Management Prep

    Invensis Learning delivers structured Change Management Foundation and Practitioner training for professionals and organisations in Iceland who want to lead change with confidence. Our programmes combine experienced trainers, courseware aligned to the CMBoK and current Practitioner Guide, flexible delivery, and learner-focused support. As a trusted Change Management training company in Iceland, Invensis Learning supports learners at every stage. Whether you enrol as an individual or plan corporate training for your team, you get a professional learning experience built around practical understanding, real-world application and measurable outcomes.

    • Experienced change management trainers with real transformation delivery experience
    • Courseware aligned to the CMBoK and the current Change Management Practitioner Guide
    • Flexible learning through live virtual (online) and onsite classroom formats
    • Guidance to prepare for both the Foundation and Practitioner exams on first attempt
    • Mock exams, case studies and practice questions for both certification levels
    • Customised corporate training schedules for teams across Iceland
    • Dedicated learner support before, during and after the training
    • ISO 9001:2015 and ISO 27001:2022 certified training operations

    200K+

    Professionals Trained

    12M+

    Hours of Training Delivered

    4

    Flexible Learning Modes

    98%

    First-Attempt Pass Rate

    ISO 9001:2015 Certified

    ISO 9001:2015 Certified

    ISO 27001:2022 Certified

    ISO 27001:2022 Certified

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    Leaders in Training industry for 12+ years

    Leaders in Training industry for 12+ years

    Over 5000 five star reviews

    Over 5000 five star reviews

    Level AA conformance, W3C WCAG 2.2

    Level AA conformance, W3C WCAG 2.2

    Change Management Foundation and Practitioner Training Locations in IcelandInstructor-led in-person Classroom training is available for group batches. All other public cohorts are delivered as Instructor-led Live Virtual. See available cohorts

    Change Management Foundation and Practitioner Training Location in Iceland

    Hilton Reykjavik Nordica, 2, Suðurlandsbraut, Háaleiti, Háaleiti og Bústaðir, Reykjavíkurborg, Höfuðborgarsvæðið, 108, Ísland

    Change Management Foundation and Practitioner Training Location in Iceland

    Grand Hotel Reykjavik, 38, Sigtún, Teigar, Laugardalur, Reykjavíkurborg, Höfuðborgarsvæðið, 105, Ísland

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    Corporate Change Management in IcelandUpskill Your Team

    • Upskill whole teams to lead transformation and drive faster adoption
    • Suitable for change, PMO, HR and OD teams of any size
    • Customised schedules built around your team's availability
    • Flexible delivery through onsite, live virtual or hybrid formats
    • Role-based, industry-relevant examples for real workplace impact
    • Standardises change practice across departments and locations
    • Dedicated coordination and learner support for group programmes

    Leading Icelandic Organisations

    LandsbankinnMarelIcelandairOssurLandsvirkjunArion Bank

    What Our Learners Say

    From Project Delivery to Leading Change

    "The Foundation and Practitioner training gave me a proper structure for leading change. The models clicked into place and the open-book practice for the Practitioner exam made a real difference. I passed both and now lead adoption on our digital projects."

    Kristjan Olafsson

    Project Manager

    0/0

    Practical and Immediately Useful

    "As an HR business partner I wanted a recognised change credential, and this delivered. The stakeholder engagement and communication modules were the most useful, and I now apply ADKAR in every change conversation with our managers."

    Gudrun Jonsdottir

    HR Business Partner

    0/0

    Confident Leading Change Now

    "Clear trainers, strong case studies and great exam preparation. Learning Bridges' Transition Model and Kotter alongside real scenarios helped me support our people through a major restructure with far less resistance."

    Anna Sigurdardottir

    Organisational Development Specialist

    0/0

    A Shared Change Language Across the Team

    "We trained our transformation team through Invensis Learning and the impact was immediate. Everyone now shares one change management language, and adoption on our latest programme improved noticeably. The onsite delivery suited our schedule."

    Baldur Magnusson

    Transformation Director, Banking Sector

    0/0

    Consistent Change Capability Delivered

    "As an L&D lead I needed consistent change capability across departments. The corporate programme was well organised, the trainers understood our energy-sector context, and our teams left ready to plan and embed change properly."

    Elin Thorsdottir

    Head of People, Energy Sector

    0/0



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    Frequently Asked QuestionsHere's everything you may ask...

    It is a globally recognised qualification covering the people and culture side of organisational change. Foundation validates your knowledge of change management concepts and models, while Practitioner validates your ability to apply them to real change scenarios. It is grounded in the Change Management Body of Knowledge (CMBoK).

    General

    What is the Change Management Foundation and Practitioner certification?

    It is a globally recognised qualification covering the people and culture side of organisational change. Foundation validates your knowledge of change management concepts and models, while Practitioner validates your ability to apply them to real change scenarios. It is grounded in the Change Management Body of Knowledge (CMBoK).

    Is the Change Management certification worth it in Iceland?

    Yes. As banks, public bodies, food-tech and energy organisations across Iceland accelerate transformation, employers value professionals who can drive adoption. Change Manager roles average around kr 10.6M a year, with senior change leadership reaching far higher, and certified change professionals remain scarce.

    Who should take this course?

    It suits project and programme managers, HR and OD practitioners, consultants, and leaders who sponsor or support organisational change. No prior change management knowledge is needed for the Foundation level, so it works for both newcomers and experienced professionals.

    Do I need prior experience for the Foundation level?

    No. Change Management Foundation has no formal prerequisites and is open to all, regardless of education or experience. The Practitioner level requires the Foundation certification first, and the combined programme prepares you for both.

    Is the qualification recognised internationally?

    Yes. The Change Management qualification is recognised in more than 150 countries and is especially well respected in the UK, Europe, Australia and markets where change management is an established profession, which makes it highly portable for professionals in Iceland.

    Pricing

    How much does the Change Management course cost in Iceland?

    Fees vary by delivery format and schedule, so pricing is available on request. The combined programme is typically purchased as a training and dual-exam package. Talk to a learning advisor for a tailored quote for Iceland.

    What is included in the course fee?

    The fee typically includes instructor-led training across both levels, courseware aligned to the CMBoK and current Practitioner Guide, case studies, mock exams and practice questions, and learner support. Confirm the exact inclusions for your chosen batch when you enquire.

    Are the exam fees included in the price?

    Exam voucher inclusion varies by package. Many combined packages bundle the Foundation and Practitioner exam vouchers, but this should be confirmed for your specific batch. Ask a learning advisor to confirm what is included before you enrol.

    Do you offer corporate or group pricing?

    Yes. We offer corporate group training with customised schedules and volume-based pricing for change, PMO, HR and leadership teams across Iceland. Contact us for a tailored group quote.

    What payment options are available?

    We accept major credit and debit cards and bank transfers, with instalment options on selected plans. Speak with a learning advisor to choose the option that suits you.

    Exam

    How many exams are in the combined programme?

    Two separate exams. The Foundation exam has 50 multiple-choice questions in 40 minutes, closed book, with a 50% pass mark (25 of 50). The Practitioner exam has 5 scenario-based sections worth 16 marks each (80 total) over 2.5 hours, open book, with a 50% pass mark (40 of 80).

    What is the Foundation exam format?

    The Foundation exam is closed book with 50 single-answer multiple-choice questions in 40 minutes. You need 50% to pass, which is 25 correct answers out of 50. It is usually taken at the end of the Foundation portion of the training.

    What does open book mean for the Practitioner exam?

    The Change Management Practitioner Guide is permitted during the Practitioner exam. However, the 5 scenario-based sections require analysis and judgment, so you cannot simply look up answers. Efficient guide navigation and deep method knowledge are both essential.

    What standard is the exam based on?

    The exams follow the current Change Management Foundation and Practitioner exam syllabi, aligned to the Change Management Body of Knowledge (CMBoK) maintained by the Change Management Institute, with the current Change Management Practitioner Guide as the primary reference.

    What happens if I do not pass the first time?

    You can re-sit the exam you did not pass. The training includes mock exams, practice questions and guidance to help you clear both levels on the first attempt. Re-sit policies vary, so confirm the details with a learning advisor when you enrol.

    Course Content

    What topics are covered in the training?

    The programme covers the five change management topic areas: Change and the Individual, Change and the Organisation, Communication and Stakeholder Engagement, Change Practice, and Personal and Professional Management, at both knowledge and applied levels.

    What change models will I learn?

    You learn a broad range of models including ADKAR, Bridges' Transition Model, Lewin's Three-Step Model, Kotter's 8-Step Model, the McKinsey 7-S Framework, Schein's culture model, Goleman's emotional intelligence and Cialdini's principles of influence.

    Do I need prior experience to follow the content?

    No prior change management experience is required. The Foundation content builds knowledge from the ground up, and the Practitioner content then develops your ability to apply that knowledge to realistic scenarios with trainer guidance.

    What learning materials are provided?

    You receive courseware aligned to the exam syllabi, industry-driven case studies, mock exams and practice questions for both levels, and open-book technique practice for the Practitioner exam.

    Is the courseware aligned to the latest syllabus?

    Yes. The materials are aligned to the current Change Management Foundation and Practitioner syllabi, the CMBoK, and the latest Change Management Practitioner Guide, so you study the most up-to-date change management content.

    Enrollment

    How do I enrol in the course?

    You can enrol through the Invensis Learning website. Choose your preferred format, complete payment, and you receive access to schedules, courseware and learning resources. A learning advisor can help you pick the right batch.

    What training formats are available in Iceland?

    You can train online through live virtual instructor-led sessions, or choose onsite corporate delivery for teams. Both cover the full Foundation and Practitioner programme. See upcoming schedules or ask an advisor about the best fit.

    How soon can I start?

    New live virtual cohorts run regularly, and corporate onsite sessions are scheduled around your team's availability. Check the upcoming schedules or talk to a learning advisor to find the next start date that works for you.

    Can I reschedule or transfer to another batch?

    Yes. Flexi options let you reschedule or transfer to another batch on selected plans. Contact our support team to arrange this before your session begins.

    What is the refund or cancellation policy?

    Refunds and cancellations are handled per our published policy, and selected plans include a money-back option. Reach out to our team for the details that apply to your enrolment.