Module 2: The SIAM Ecosystem
- The four SIAM structures: internal, lead supplier, hybrid, externally sourced
- Customer, Service Integrator, and Service Provider roles
- Layered model and the SIAM operating model
- Boundaries, governance, and accountability
Starts from
EUR 1090
Course Overview
Overview
Course Highlights
Eligibility Criteria
Benefits
Exam Format
Certification Cost
Your Entry into Multi-Supplier IT Governance
Invensis Learning is an EXIN Accredited Training Provider in Lithuania, approved to deliver official SIAM Foundation training using EXIN-aligned courseware and the EXIN SIAM Foundation Certification Preparation Guide.
of the SIAM Foundation Training Course
Do You Qualify for the SIAM Foundation Exam?
Outcomes That Move Your ITSM Career Forward
The SIAM Foundation exam validates your understanding of the Service Integration and Management (SIAM) methodology for managing multi-supplier service ecosystems. The exam focuses on the SIAM ecosystem and roles, the four SIAM structures (External, Internal, Hybrid, Lead Supplier), the SIAM roadmap, governance models, processes and practices, and challenges in multi-vendor environments. Through a combination of multiple-choice questions, candidates are tested on their ability to apply SIAM principles in real-world multi-supplier service environments.
Roles, Demand and Pay
SIAM knowledge is becoming a valued marker for IT service professionals across Lithuania, where banking service centres, global business services and IT outsourcers coordinate large numbers of internal and external suppliers. As centres mature from delivery into end-to-end process ownership, professionals who can integrate and govern multi-supplier services are increasingly in demand, from service desk lead through to service delivery manager and service integration manager. Here is what the market is telling us right now.
Designation
SIAM Foundation Certified Professionals in Lithuania : Salary Insights and Trends
Hiring Companies in Lithuania
Manoalga.lt - Glassdoor (Lithuania) 2026
Source: Telia Lithuania - Kyndryl - Cognizant - Intrum
SIAM Foundation is more than a certificate. It is the skill set behind every well-governed multi-supplier IT service. Join the professionals in Lithuania who turn a tangle of suppliers into one accountable service. Start your journey today.
Lithuania's IT and service centre market is expanding with digital transformation, banking hubs and multi-supplier sourcing, and employers increasingly separate professionals who can govern a supplier ecosystem from those who cannot. Here is which side of that line you want to be on.
Sources: Invest Lithuania 2026; Statistics Lithuania; Manoalga.lt, TalentUp (Lithuania) 2026.
Step-by-Step Certification Process
The SIAM Foundation certification path in Lithuania is a streamlined single-exam route designed for professionals seeking to understand Service Integration and Management (SIAM) principles, governance models, roles, and multi-supplier environments. Complete the training, pass the certification exam, and earn a globally recognised credential that remains valid for life.
of the SIAM Foundation Certification Training
The SIAM Foundation curriculum follows the official SIAM Foundation BoK (Scopism) and covers all tested domains across the syllabus.
100% Secure and Safe download
Comparison questions between SIAM and frameworks like ITIL or COBIT are a recurring feature across the exam.
100% Secure and Safe download
From Ecosystem to Governance
In this SIAM Foundation training you will learn to govern multiple IT service providers as one end-to-end service, working through the SIAM ecosystem, roles, processes and practices set out in the EXIN SIAM Foundation Preparation Guide. By the end, you can describe how service integration is planned, run and improved.
Learn what Service Integration and Management is, why it exists, and how the three-layer model connects the customer organisation, the service integrator and the service providers into one accountable ecosystem.
Work through the four-stage journey of Discovery and Strategy, Plan and Build, Implement, and Run and Improve, and compare the internal, external, hybrid and lead-supplier service integrator sourcing options.
Identify the key roles across the ecosystem, including the SIAM Manager, service and process owners and supplier relationship managers, and understand governance boards, decision rights and escalation paths.
Coordinate incident, problem, change and service level management across multiple suppliers, so that cross-provider issues are resolved and end-to-end SLAs are reported and met.
Apply collaboration, tooling and data integration, performance management and supplier management practices that let the service integrator govern quality and value across the supplier landscape.
Recognise the cultural, governance and commercial risks of SIAM adoption, and see how SIAM aligns with ITIL, COBIT, ISO/IEC 20000 and Agile and DevOps ways of working.
SIAM Certification Training in Lithuania?
Service Integration Lead
Service Manager
Vendor Manager
IT Service Manager
Transformation Lead
Process Owner / Process Manager
Service Architect
Programme Manager (Multi-supplier)

for Professionals and Teams
We offer flexible training formats designed to suit different learning preferences, schedules, and professional goals. Whether you prefer collaborative classroom learning, live online sessions, team-based training, or personalized guidance, choose the option that best supports your service integration and management learning journey.
Instructor-led classroom sessions
Interactive discussions and group activities
Real-world examples and practical exercises
Structured learning with fixed schedules
Opportunities for peer networking and collaboration
Practice assessments and knowledge checks
Dedicated Q&A and concept clarification
Immediate trainer feedback and support
Learn through face-to-face sessions led by experienced instructors in a collaborative classroom environment. This Classroom SIAM Foundation training format combines expert guidance, peer interaction, and hands-on activities to create an engaging learning experience.
Official EXIN-aligned Course Material
Best For: Learners who prefer in-person interaction, structured schedules, and collaborative learning experiences.
Customised training aligned to organisational goals
Flexible delivery: onsite, virtual, hybrid, or blended
Scheduling tailored to business availability
Role-based examples and industry-relevant discussions
Progress tracking and learner assessments where applicable
Dedicated coordination and administrative support
Consistent learning experiences across teams
Scalable delivery for local, regional, or global workforces
Designed for organizations that want to strengthen service integration capabilities, improve multi-provider governance, and standardise service management practices across teams. This format is ideal for SIAM Foundation training for companies in Lithuania seeking to build scalable service integration capabilities.
Official EXIN-aligned Course Material
Best For: Organizations looking to upskill employees, address capability gaps, and deliver consistent training across teams.
One-to-one instructor attention
Customised learning plans and objectives
Flexible scheduling based on availability
Personalized feedback and coaching
Additional focus on challenging topics
Targeted practice and revision support
Faster clarification of questions and concepts
Learning pace is adapted to individual needs
Receive personalized instruction tailored to your goals, pace, and learning requirements through dedicated sessions with an expert trainer. This format provides SIAM Foundation coaching for professionals seeking individualized support and focused guidance on service integration models, governance frameworks, and implementation practices.
Official EXIN-aligned Course Material
Best For: Professionals seeking personalized guidance, accelerated learning, or focused support to achieve specific outcomes.

Live online instructor-led sessions
Interactive discussions and virtual activities
Expert guidance from experienced trainers
Practice assessments and revision support
Dedicated Q&A sessions for concept clarification
Fixed schedules for accountability and momentum
Small batch sizes for personalized attention
Access from any location with internet connectivity
Starts from
EUR 1090
Please Note: Attend fully interactive online sessions from anywhere while benefiting from real-time instructor guidance and collaborative learning experiences. This Virtual SIAM Foundation training option enables professionals to participate from any location.
Official EXIN-aligned Course Material
Best For: Professionals seeking the flexibility of online learning without compromising on live instructor interaction.
Accredited, Expert-Led and Flexible
As a trusted SIAM Foundation training company in Lithuania, Invensis Learning delivers structured SIAM training for individual professionals and organisations that need to govern complex, multi-supplier IT services. Our programmes combine experienced ITSM instructors, EXIN-aligned courseware, flexible delivery formats and learner-focused support. Whether you are enrolling as an individual learner in Vilnius or planning corporate training for a service management team, Invensis Learning provides a professional training experience designed around practical understanding, real-world application and measurable learning outcomes.
12M+
Hours of Training Delivered
4
Flexible Learning Modes
98%
First-Attempt Pass Rate
5000+
Accredited Trainers Globally

ISO 9001:2015 Certified

ISO 27001:2022 Certified

Secure SSL Encryption

Leaders in Training industry for 12+ years

Over 5000 five star reviews
Level AA conformance, W3C WCAG 2.2
Instructor-led in-person Classroom training is available for group batches. All other public cohorts are delivered as Instructor-led Live Virtual. See available cohorts.
SIAM Foundation Training Location in Lithuania
Radisson Blu Hotel Lietuva, 20, Konstitucijos pr., Skansenas, Šnipiškii seniūnija, Vilnius, Vilnius city municipality, Vilnius district, 09308, Lithuania
SIAM Foundation Training Location in Lithuania
Grand Hotel Kempinski Vilnius, Lithuania
Drop us a query and our learning consultant will reach out to you shortly
Fill out this form and we will respond quickly.
Invensis Learning delivers industry-leading SIAM Foundation training solutions tailored for individuals and organizations.
Agile Certification Training Courses Certification Training Courses in Lithuania
Project Management Certification Training Courses Certification Training Courses in Lithuania
Quality Management Certification Courses Certification Training Courses in Lithuania
DevOps Certification Training Courses in Lithuania
IT Governance Certification Training Courses Certification Training Courses in Lithuania
Here's everything you may ask...
The EXIN SIAM Foundation (SIAM-F) validates your understanding of Service Integration and Management, the discipline of governing multiple IT service providers as one end-to-end service. It is the entry-level credential in the EXIN SIAM scheme and suits ITSM professionals, supplier managers and service owners working in multi-supplier environments.
"It was a good experienced and he did great of using real world examples that I was able to relate to. Pritesh were Explaining with extra slides in my work area. "
"Great traininer and material."
"It was a great time!"
"The course was delivered at very high professional level. With Clear explanation of even most complex topics. The instructor was knowledgeable, patient, and always ready to support and answer questions and genuinely appreciated me as engaged participant. I'm satisfied with the training and would highly recommend it to anyone looking to gain practical high quality knowledge. "
""Despite being the sole participant on the day of the course, I was thoroughly impressed by the quality of the experience. The instructor conducted the session in a remarkably friendly and professional manner, ensuring that the content was perfectly tailored to my individual needs and learning style. The personalized attention I received made the course feel like a one-on-one coaching session, which greatly enhanced my overall learning experience. I would highly recommend this course to anyone looking for a flexible and attentive learning environment."
"The Info section on Invensis Learning website is what I exactly wanted. Thanks for putting all the information in one place."
"PD has been helpful to us during the course duration. He is elaborating the concepts and will not move to the next topic until we understood the topic concerned. He is also proactive in asking questions to ensure we are listening and following the discussion."
"Trainer Pritesh Shah was very knowledgeable and prepared a training with examples that helped me understand the process better! Thank you very much!"

4.7
Ratings
230K+
Happy Learners
100+
Locations Worldwide
99%
Training Satisfaction