Course Overview

    Overview

    Course Highlights

    Eligibility Criteria

    Benefits

    Exam Format

    Certification Cost

    What Is the EXIN SIAM Professional Certification?Your Route to Multi-Supplier Mastery

    The EXIN SIAM Professional (SIAM-P) is the advanced-level credential in the EXIN SIAM scheme, validating your ability to apply Service Integration and Management in complex multi-supplier environments. Delivered as SIAM Professional certification training in Moldova by Invensis Learning, the programme prepares experienced ITSM professionals to design, implement, run and improve a SIAM operating model with confidence. Governed by EXIN and aligned to the current EXIN SIAM Professional Examination Specification and the SIAM Body of Knowledge (SIAM BoK) published by Scopism, the course covers all five topic areas: Discovery and Strategy, Plan and Build, Implement, Run and Improve, and SIAM Practices Across the Stages. Learning is scenario-based, mirroring the exam, so you practise real judgement and decision-making across multi-supplier scenarios. As Moldova's outsourcing hubs, banks and telecoms increasingly govern many IT providers at once, service integration leaders are in demand. This advanced credential builds on your SIAM Foundation knowledge and gives you a globally recognised, lifetime certification. Start your SIAM journey with Invensis Learning.

    Invensis Learning is an EXIN Accredited Training Provider in Moldova, approved to deliver official SIAM Professional training using EXIN-aligned courseware and the EXIN SIAM Professional Certification Examination Content Outline(ECO).

    What Is the EXIN SIAM Professional Certification?Your Route to Multi-Supplier Mastery

    Certification Badge

    Invensis Learning is an EXIN Accredited Training Provider in Moldova, approved to deliver official SIAM Professional training using EXIN-aligned courseware and the EXIN SIAM Professional Certification Examination Content Outline(ECO).

    Key Highlightsof the SIAM Professional Training Course

    SIAM Professional Certification Eligibility in MoldovaDo You Qualify for the SIAM Professional Exam?

    Why the SIAM Professional Credential Pays OffFor Experienced ITSM Professionals

    SIAM Professional Exam Format in MoldovaWhat to expect on exam day

    The SIAM Professional exam validates your ability to design, build, and operate a Service Integration and Management capability across complex multi-supplier ecosystems. The exam focuses on the four-stage SIAM roadmap (Discovery and Strategy, Plan and Build, Implement, Run and Improve), service-integrator structures, governance design, transition management, and operating the SIAM ecosystem. Through a combination of multiple-choice and scenario-based questions, candidates are tested on their ability to apply SIAM principles in real-world multi-supplier service environments.

    SIAM Professional Certification Cost in Moldova

    Note: Prices may vary depending on your location and delivery preferences. Reach out to our learning advisors for the exact pricing details.

    Where SIAM Skills Take Your Career in MoldovaRoles, Demand and Pay

    Service integration is becoming a distinct career track in Moldova as outsourcing hubs, banks and telecoms move from single providers to complex multi-supplier ecosystems. IT services firms, financial institutions and public sector programmes now need professionals who can govern many vendors against end-to-end outcomes. Demand sits at the senior end, from service delivery and vendor management to SIAM Manager and IT operations leadership, and here is what the market is telling us right now.

    What Makes SIAM Skills Valuable Across Moldova

    SIAM Professional is more than a credential. It is a career multiplier for service integration leaders. Join professionals who govern multiple suppliers as one service and lead at the integration level in Moldova. Start your journey today.

    Your Moldova Career Transformation

    Where You Stand Today,

    And Where SIAM Professional Takes You

    Moldova's IT and service market is expanding with outsourcing growth, banking digitalisation and public sector modernisation, and employers increasingly separate certified service integration leaders from the rest. Here is which side of that line you want to be on.

    Sources: Paylab, Glassdoor, worldsalaries (Moldova) 2026.

    How to Get SIAM Professional Certified in MoldovaStep-by-Step Certification Process

    The SIAM Professional certification path in Moldova requires SIAM Foundation as a prerequisite. Once you hold Foundation, complete the 2-day EXIN-accredited training and take the 40-question / 90-minute open-book exam to earn a lifetime-valid credential.

    Step 1: Confirm SIAM Foundation Eligibility

    Confirm you hold a valid EXIN SIAM Foundation credential. SIAM Professional builds directly on Foundation and requires it as a hard prerequisite.

    Step 2: Enrol in the 2-Day SIAM Professional Training

    Choose your preferred Invensis Learning SIAM Professional cohort (2-Day Live Online Bootcamp, E-Learning, or Corporate Group Training). The course goes deep on the implementation roadmap, operating-model design, and complementary practices integration.

    Step 3: Create or Sign In to Your EXIN Account

    Sign in to your EXIN account at exin.com. Your account stores your exam voucher, schedule, results, and digital badge.

    Step 4: Complete the Course and Practice Mocks

    Attend the full 2-day training and complete the scenario exercises, chapter quizzes, and at least one full-length mock exam.

    Step 5: Schedule the SIAM Professional Exam

    Book your exam through EXIN: 40 multiple-choice questions, 90 minutes, 65% pass mark, open book to the SIAM Professional BoK. Online proctored or test centre.

    Step 6: Take the Exam and Activate Your Credential

    Sit the open-book exam. EXIN issues your SIAM Professional digital badge and certificate on passing. Lifetime valid , no renewal required.

    Module 1: SIAM Professional - Beyond Foundation

    • Recap of SIAM Foundation core concepts
    • What SIAM Professional adds to Foundation
    • Positioning SIAM in the broader service-management landscape
    • When to use which SIAM structure in practice

    Module 2: SIAM Implementation Roadmap (Deep Dive)

    • Discovery and Strategy: ecosystem analysis and target operating model
    • Plan and Build: detailed design, tooling, supplier onboarding
    • Implement: cutover, transition, and ramp-up
    • Run and Improve: steady-state operations and continual improvement

    Module 3: Designing the SIAM Operating Model

    • Operating-model design principles for SIAM
    • Roles, RACI, and decision-making models
    • Service portfolio and end-to-end service ownership
    • Boundary management and interface contracts

    Module 4: Tools, Information, and Data in SIAM

    • Integrated toolchain across the ecosystem
    • Information and data architecture for SIAM
    • ITSM platform considerations and vendor data exchange
    • Reporting hierarchies and aggregated dashboards

    Module 5: Integrating Complementary Practices

    • ITIL practices within SIAM
    • Lean and Lean IT in a SIAM context
    • Agile and DevOps integration with SIAM service delivery
    • COBIT governance overlay for SIAM

    Module 6: Measurement, Reporting, and Continual Improvement

    • Performance, quality, and value measurement across the ecosystem
    • SLA, OLA, and underpinning contract management
    • Continual improvement and maturity models
    • SIAM Professional exam preparation and final-week revision plan

    Course Curriculumof the SIAM Professional Certification Training

    The SIAM Professional curriculum follows the official SIAM Professional BoK (Scopism) and covers all tested domains across the syllabus.

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    The Advanced Skills You Will BuildTo Lead Service Integration

    This SIAM Professional programme develops the applied, analysis-level capability the credential validates. Across the five EXIN topic areas you learn to design, implement, run and improve a service integration model, then prove that judgement through scenario-based practice.

    SIAM Discovery and Strategy

    Assess organisational readiness, select the right service integrator model and build the business case for SIAM adoption in complex, real-world sourcing scenarios.

    Plan and Build the SIAM Model

    Design governance boards, cross-provider process flows, tooling architecture and contract structures that ready an organisation for multi-supplier operations.

    Implement and Transition Safely

    Manage SIAM go-live, provider onboarding and offboarding, and cultural change while protecting service continuity through the transition into live operations.

    Run and Improve the Ecosystem

    Govern live boards, manage end-to-end performance and SLA breaches, and drive continual improvement and maturity across the supplier ecosystem.

    Cross-Provider Practices and Governance

    Apply collaboration, tooling, data and process integration practices across all stages, and integrate ITIL 4, Agile, COBIT and ISO/IEC 20000 within a SIAM model.

    Scenario-Based Exam Readiness

    Practise the judgement and decision-making the 40-question, 90-minute scenario exam demands, so you can select the best course of action under pressure.

    Who Should TakeSIAM Professional Certification Training in Moldova?

    Senior Service Integration Lead

    Service Integration Architect

    SIAM Programme Manager

    Service Portfolio Manager

    Vendor Management Lead

    Service Management Consultant

    Transformation Lead (Multi-supplier)

    PMO Lead (SIAM Programmes)

    Who Can Take This Certification Training

    SIAM Professional Training Optionsfor Professionals and Teams

    We offer flexible training formats designed to suit different learning preferences, schedules, and professional goals. Whether you prefer collaborative classroom learning, live online sessions, team-based training, or personalized guidance, choose the option that best supports your service integration and management learning journey.

    SIAM Professional Live Virtual Training

    • Live online instructor-led sessions

    • Interactive discussions and virtual activities

    • Expert guidance from experienced trainers

    • Practice assessments and revision support

    • Dedicated Q&A sessions for concept clarification

    • Fixed schedules for accountability and momentum

    • Small batch sizes for personalized attention

    • Access from any location with internet connectivity

    MDL 20910

    Attend fully interactive online sessions from anywhere while benefiting from real-time instructor guidance and collaborative learning experiences. This Virtual SIAM Professional training option enables professionals to participate from any location.

    Official EXIN-aligned Course Material

    Best For: Professionals seeking the flexibility of online learning without compromising on live instructor interaction.

    SIAM Professional Classroom Training

    • Instructor-led classroom sessions

    • Interactive discussions and group activities

    • Real-world examples and practical exercises

    • Structured learning with fixed schedules

    • Opportunities for peer networking and collaboration

    • Practice assessments and knowledge checks

    • Dedicated Q&A and concept clarification

    • Immediate trainer feedback and support

    Learn through face-to-face sessions led by experienced instructors in a collaborative classroom environment. This Classroom SIAM Professional training format combines expert guidance, peer interaction, and hands-on activities to create an engaging learning experience.

    Official EXIN-aligned Course Material

    Best For: Learners who prefer in-person interaction, structured schedules, and collaborative learning experiences.

    SIAM Professional Corporate Group Training

    • Customized training aligned to organizational goals

    • Flexible delivery: onsite, virtual, hybrid, or blended

    • Scheduling tailored to business availability

    • Role-based examples and industry-relevant discussions

    • Progress tracking and learner assessments where applicable

    • Dedicated coordination and administrative support

    • Consistent learning experiences across teams

    • Scalable delivery for local, regional, or global workforces

    Designed for organizations that want to strengthen service integration capabilities, improve multi-provider governance, and standardize service management practices across teams. This format is ideal for SIAM Professional training for companies in Moldova seeking to build scalable service integration capabilities.

    Official EXIN-aligned Course Material

    Best For: Organizations looking to upskill employees, address capability gaps, and deliver consistent training across teams.

    SIAM Professional Focused 1-to-1 Training

    • One-to-one instructor attention

    • Customized learning plans and objectives

    • Flexible scheduling based on availability

    • Personalized feedback and coaching

    • Additional focus on challenging topics

    • Targeted practice and revision support

    • Faster clarification of questions and concepts

    • Learning pace is adapted to individual needs

    Receive personalized instruction tailored to your goals, pace, and learning requirements through dedicated sessions with an expert trainer. This format provides SIAM Professional coaching for professionals seeking individualized support and focused guidance on service integration models, governance frameworks, and implementation practices.

    Official EXIN-aligned Course Material

    Best For: Professionals seeking personalized guidance, accelerated learning, or focused support to achieve specific outcomes.

    SIAM Professional Live Virtual Training

    SIAM Professional Live Virtual Training

    Live online instructor-led sessions

    Interactive discussions and virtual activities

    Expert guidance from experienced trainers

    Practice assessments and revision support

    Dedicated Q&A sessions for concept clarification

    Fixed schedules for accountability and momentum

    Small batch sizes for personalized attention

    Access from any location with internet connectivity

    Starts from

    MDL 20910

    Please Note: Attend fully interactive online sessions from anywhere while benefiting from real-time instructor guidance and collaborative learning experiences. This Virtual SIAM Professional training option enables professionals to participate from any location.

    Official EXIN-aligned Course Material

    Best For: Professionals seeking the flexibility of online learning without compromising on live instructor interaction.

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    Why Choose Invensis LearningFor Your SIAM Professional Certification Training in Moldova?

    Invensis Learning delivers structured SIAM Professional training for experienced professionals and organisations building service integration capability in a multi-supplier world. As an accredited EXIN training partner, we combine expert trainers, official courseware, flexible delivery and scenario-based exam preparation. Whether you enrol as an individual or plan corporate training for your team, and as a trusted SIAM Professional training company in Moldova, we provide a professional experience designed around practical understanding, real-world application and measurable outcomes.

    • Accredited EXIN training partner delivering official SIAM Professional courseware
    • Experienced trainers with real service integration and ITSM expertise
    • Flexible formats for individuals, teams and corporate groups across Moldova
    • Scenario-based practice mapped to the EXIN SIAM Professional exam
    • Structured courseware and resources designed for clear, practical learning
    • Dedicated learner support before, during and after training
    • Customised schedules for organisations and team programmes
    • ISO 9001:2015 and ISO 27001:2022 certified training operations

    200K+

    Professionals Trained

    12M+

    Hours of Training Delivered

    4

    Flexible Learning Modes

    98%

    First-Attempt Pass Rate

    ISO 9001:2015 Certified

    ISO 9001:2015 Certified

    ISO 27001:2022 Certified

    ISO 27001:2022 Certified

    Secure SSL Encryption

    Secure SSL Encryption

    Leaders in Training industry for 12+ years

    Leaders in Training industry for 12+ years

    Over 5000 five star reviews

    Over 5000 five star reviews

    Level AA conformance, W3C WCAG 2.2

    Level AA conformance, W3C WCAG 2.2

    SIAM Professional Training Locations in MoldovaInstructor-led in-person Classroom training is available for group batches. All other public cohorts are delivered as Instructor-led Live Virtual. See available cohorts.

    SIAM Professional Training Location in Moldova

    Radisson Blu Leogrand Hotel, 77, Strada Mitropolit Varlaam, Centru sector, Chisinau, Chisinau Municipality, MD-2012, Moldova

    SIAM Professional Training Location in Moldova

    Nobil Luxury Boutique Hotel, 49/1, Strada Mihai Eminescu, Centru sector, Chisinau, Chisinau Municipality, MD-2012, Moldova

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    SIAM Professional Corporate TrainingFor Your Teams in Moldova

    • Suitable for small, medium and large service management teams
    • Customised schedules aligned with your team's availability
    • Flexible delivery through onsite, live virtual or hybrid formats
    • Trainers with real multi-supplier governance and ITSM expertise
    • Role-based, industry-relevant scenarios for better workplace application
    • Dedicated coordination and support for corporate programmes
    • Scalable delivery for teams across Moldova and global locations

    Leading Organisations

    EndavaPentalogAmdarisOrange MoldovaMaibDAAC System Integrator

    What Our Learners Say

    Ready for Real Multi-Supplier Decisions

    "The scenario-based practice was exactly what I needed. Working through complex multi-supplier situations gave me the confidence to pass the SIAM Professional exam and to lead our service integrator function at work."

    Andrei Ciobanu

    IT Service Delivery Manager

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    The Right Step up from Foundation

    "Moving up from SIAM Foundation, this course connected the theory to how we actually govern vendors in a bank. The sessions on cross-provider process integration and governance boards were the most useful part for me."

    Elena Rusu

    Vendor Management Lead

    0/0

    Practical and Locally Relevant

    "Clear, practical and well structured. The trainer used real examples from outsourcing delivery that matched our environment in Chisinau, and the exam preparation felt aligned to the actual scenario questions."

    Victor Munteanu

    IT Operations Manager

    0/0

    Standardised Our Supplier Governance

    "We enrolled our service management team to standardise how we integrate suppliers. The group training built a shared governance language quickly, and cross-provider incident coordination has visibly improved since."

    Natalia Popescu

    Head of IT Operations, Telecom Sector

    0/0

    Tailored Delivery That Fit Our Teams

    "As an L&D lead I needed a provider who could tailor delivery around our project schedules. Invensis handled the coordination well and our team came away able to apply SIAM practices to a live transition programme."

    Sergiu Balan

    Learning and Development Lead, IT Services

    0/0



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    SIAM Professional

    Frequently Asked QuestionsHere's everything you may ask...

    EXIN SIAM Professional is the advanced-level credential in the EXIN SIAM scheme. It validates your ability to apply Service Integration and Management in complex multi-supplier environments, using a scenario-based exam. It is designed for experienced ITSM professionals implementing, managing or improving SIAM.

    General

    What is the EXIN SIAM Professional certification?

    EXIN SIAM Professional is the advanced-level credential in the EXIN SIAM scheme. It validates your ability to apply Service Integration and Management in complex multi-supplier environments, using a scenario-based exam. It is designed for experienced ITSM professionals implementing, managing or improving SIAM.

    Is the SIAM Professional certification worth it in Moldova?

    Yes. As Moldova's outsourcing firms, banks and telecoms move to multi-supplier delivery, service integration leaders are increasingly in demand and paid well above the average IT salary. The credential validates advanced governance skills that senior roles across these sectors expect.

    Why should I choose Invensis Learning for SIAM training in Moldova?

    Invensis Learning is an accredited EXIN training partner offering official courseware, experienced trainers, flexible delivery and scenario-based exam preparation. We help experienced professionals move from learning to certification with a clear, supported path.

    Do I need SIAM Foundation before SIAM Professional?

    EXIN SIAM Foundation is the recommended prerequisite. It is the entry level in the scheme and establishes the SIAM concepts that Professional builds on. Practical ITSM or multi-supplier management experience also helps you interpret the scenario-based questions.

    How long is the SIAM Professional certification valid?

    The certification is valid for lifetime. It does not expire, and there is no renewal, re-examination or continuing education requirement once you have passed.

    Pricing

    How much does SIAM Professional training cost in Moldova?

    Training is typically offered as a combined course and exam package, with pricing varying by format and provider. The EXIN exam fee varies by region and purchasing channel. Contact us for current pricing in your preferred format, or request a quote.

    What is included in the SIAM Professional course fee?

    The fee typically includes official EXIN-aligned courseware, scenario-based practice, mock questions, learner support and, in bundled packages, the exam voucher. Confirm exactly what is included when you request a quote.

    Is the exam fee included in the training price?

    It depends on the package. SIAM Professional is often purchased as a training and exam bundle through an accredited provider, though the exam can also be bought separately from EXIN. Ask a learning advisor which option suits you.

    Do you offer group or corporate discounts?

    Yes. We offer corporate group training with customised schedules and volume-based pricing for IT operations, PMO and service management teams. Contact us for a tailored group quote.

    What payment options are available?

    We accept major credit and debit cards and bank transfers, with instalment options on selected plans. Speak with a learning advisor to choose the option that suits you.

    Exam

    What is the format of the SIAM Professional exam?

    It is a closed-book, scenario-based multiple-choice exam. Each question presents a complex multi-supplier scenario and asks you to select the best course of action, testing application and analysis rather than recall.

    How many questions are on the exam and how long is it?

    The exam has 40 questions and a duration of 90 minutes (1.5 hours). It is delivered online with EXIN proctoring or at an accredited testing location.

    What is the passing score for the SIAM Professional exam?

    The passing score is 65%, meaning you must answer at least 26 of the 40 questions correctly. Broad mastery across all five topic areas is the safest way to reach it.

    Which standard is the SIAM Professional exam based on?

    The exam follows the current EXIN SIAM Professional Examination Specification, aligned to the SIAM Body of Knowledge (SIAM BoK) published by Scopism. Both are reflected throughout the training so your preparation matches the exam.

    What if I do not pass the exam on the first attempt?

    You can re-sit the EXIN exam; re-examination terms vary by channel, so confirm them when you book. Our scenario-based practice and mock questions are designed to build the judgement the exam tests and reduce that risk.

    Course Content

    What topics does the SIAM Professional training cover?

    The training covers the five EXIN topic areas: Discovery and Strategy, Plan and Build, Implement, Run and Improve, and SIAM Practices Across the Stages. Each is taught through scenario-based learning at an advanced application and analysis level.

    Can a beginner take SIAM Professional, or do I need experience?

    SIAM Professional is an advanced credential. EXIN SIAM Foundation is the recommended prerequisite, and practical ITSM or multi-supplier experience helps you interpret the scenarios. If you are new to SIAM, we can guide you to start at Foundation first.

    How does SIAM relate to ITIL?

    SIAM and ITIL are complementary. ITIL provides the service management process foundations, while SIAM adds the multi-supplier integration layer. The course covers how ITIL 4, Agile, COBIT and ISO/IEC 20000 integrate within a SIAM operating model.

    What learning resources are provided?

    You receive official EXIN-aligned courseware, scenario-based exercises, mock questions and topic-wise practice mapped to the examination specification, plus trainer guidance and learner support throughout the programme.

    How long is the training?

    The programme runs for 16 hours, typically delivered over two full days or as four half-day sessions. It serves as advanced knowledge consolidation and exam preparation for experienced professionals.

    Enrollment

    How do I enrol in the SIAM Professional course?

    You can enrol through the Invensis Learning website. Choose your preferred format, complete payment, and you will receive access to schedules, courseware and learning resources. Talk to a learning advisor if you need help choosing.

    What training formats are available in Moldova?

    We offer online (live virtual) instructor-led training, onsite classroom training and customised corporate group training, so professionals across Moldova can choose the format that fits their schedule.

    How soon can I start?

    New batches open regularly across our live virtual and corporate formats. See upcoming schedules on our site, or speak with a learning advisor to find the next available cohort that suits you.

    Can I reschedule or transfer my enrolment to another batch?

    Yes. Flexi options let you reschedule or transfer to another batch on selected plans. Contact our support team to arrange this.

    What is the refund or cancellation policy?

    Refunds and cancellations are handled per our published policy, and selected plans include a money-back option. Reach out to our team for the details that apply to your enrolment.