Course Overview

    Overview

    Course Highlights

    Eligibility Criteria

    Benefits

    Exam Format

    Certification Cost

    What Is the Certified ScrumMaster Certification?Your Entry into Scrum Leadership

    The Certified ScrumMaster (CSM) is the Scrum Alliance's entry-level Scrum Master certification, validating your grasp of the Scrum framework, the Scrum Master role, and the values that make Scrum teams effective. CSM certification training in Malawi gives professionals in Lilongwe, Blantyre and across the country a globally recognised, Scrum Alliance backed credential to lead agile delivery. The course is aligned to the Scrum Alliance CSM Learning Objectives and the current Scrum Guide, the November 2020 edition by Ken Schwaber and Jeff Sutherland. It covers Scrum theory and empiricism, the five Scrum values, the Scrum Team, all five Scrum events, and the three Scrum artefacts. Attendance is delivered live online by a Scrum Alliance Certified Scrum Trainer (CST), which is mandatory before you can sit the exam. After the course you access the online CSM exam through your Scrum Alliance member portal: 50 questions in 60 minutes, open book, with a 74 per cent pass mark. As Malawi's financial services, mobile money and technology sectors adopt agile ways of working, certified Scrum Masters are increasingly sought after. Start your Scrum journey with Invensis Learning.

    Invensis Learning is aligned with Scrum Alliance to provide CSM certification in Malawi. The training is delivered by Certified Scrum Trainers (CST) using official Scrum Alliance courseware and the CSM Learning Objectives.

    What Is the Certified ScrumMaster Certification?Your Entry into Scrum Leadership

    Certification Badge

    Invensis Learning is aligned with Scrum Alliance to provide CSM certification in Malawi. The training is delivered by Certified Scrum Trainers (CST) using official Scrum Alliance courseware and the CSM Learning Objectives.

    Key Highlightsof the CSM Certification Training Course

    CSM Certification Eligibility in MalawiDo You Qualify for the CSM Exam?

    Why Earning Your CSM Pays OffThe Value Behind the Credential

    CSM Exam Format in MalawiWhat to expect on exam day

    The Certified ScrumMaster (CSM) assessment validates your understanding of the Scrum framework and your readiness to serve as a Scrum Master on delivery teams. The assessment focuses on the Scrum Guide foundations, the three roles (Product Owner, Scrum Master, Developers), the five events, the three artifacts, and the values and theory underpinning empirical process control. Through a combination of multiple-choice questions, candidates are tested on their ability to apply Scrum principles in real-world team environments.

    CSM Certification Cost in Malawi

    Note: Prices may vary depending on your location and delivery preferences. Reach out to our learning advisors for the exact pricing details.

    Scrum Master Careers in MalawiRoles, Demand and Earning Potential

    Scrum Master skills are moving from a nice-to-have to a core capability across Malawi's banking, telecoms, fintech and technology sectors as they push digital services and financial inclusion. Employers running mobile money, digital-banking and donor-funded delivery increasingly want people who can run Scrum events, coach teams and remove impediments. Certified Scrum talent is still scarce here, so a CSM helps you stand out, and here is what the market is telling us right now.

    What Is Driving Demand for Scrum Skills in Malawi

    The CSM is more than a certificate. It is the skill set Malawi's digital economy is hiring for. Join professionals who lead agile teams and deliver value faster. Start your Scrum journey today.

    Your Malawi Scrum Career Shift

    Where You Stand Today,

    And Where CSM Certification Takes You

    Malawi's technology, banking and mobile-money sectors are adopting agile delivery, and employers increasingly separate certified Scrum practitioners from the rest. Here is which side of that line you want to be on.

    Sources: Paylab (Malawi) 2026; The Fintech Times (Malawi fintech 2026); NSFI III (2024-2028).

    How to Get CSM Certified in MalawiStep-by-Step Certification Process

    The path to online CSM certification in Malawi is straightforward. Complete the 2-day Certified Scrum Trainer® (CST®)-led course, take the Scrum Alliance assessment online, and activate your credential through your Scrum Alliance account. Most learners complete the process within a few days of finishing the course.

    Step 1: Enrol in the 2-Day CSM Course

    Choose your preferred Invensis Learning CSM cohort (2-Day Live Online Bootcamp or Corporate Group Training). All cohorts are led by a Scrum Alliance Certified Scrum Trainer® (CST) using official courseware and the latest Scrum Guide.

    Step 2: Attend and Participate in the Full Course

    Attend both days and take part in the workshops, exercises, and discussions. Active participation in the full 16-hour course is required by Scrum Alliance to become eligible for the CSM test.

    Step 3: Receive Your Scrum Alliance Test Invitation

    After the course, your CST submits your participation to Scrum Alliance, which emails you an invitation to take the online CSM test through your Scrum Alliance account.

    Step 4: Take the CSM Test

    Complete the CSM test online: 50 multiple-choice questions in 60 minutes, with a 74% pass mark (37 of 50). You receive two free attempts within 90 days of completing the course.

    Step 5: Accept the License Agreement and Earn CSM

    On passing, accept the Scrum Alliance License Agreement in your account to activate your Certified ScrumMaster® credential, digital badge, and 2-year Scrum Alliance membership.

    Step 6: Maintain Your Credential

    CSM is valid for 2 years. Renew by earning 20 Scrum Education Units (SEUs) and paying the Scrum Alliance renewal fee before your credential expires.

    Module 1: Agile and Scrum Overview

    • Agile Manifesto
    • 12 Principles
    • 4 values
    • Scrum Foundations (5 Scrum Values)

    Module 2: The Three Roles in Scrum

    • Scrum Master roles and challenges
    • Product Owner roles and responsibilities
    • Development team roles and responsibilities

    Module 3: Scrum Ceremonies

    • Sprint planning
    • Daily Scrum
    • Sprint Review
    • Sprint Retrospective

    Module 4: Scrum Artifacts

    • Product Backlog
    • Sprint Backlog
    • Product Increment

    Module 5: Sprint Execution

    • Sprint Execution Planning
    • Flow management
    • Resolution meetings
    • Communication (Taskboard, Sprint burndown chart using story points, hours effort)

    Module 6: Daily Scrum and Sprint Retrospective

    • Activities in daily scrum
    • Activities in a sprint retrospective

    Module 7: Definition of Done (DoD) and Acceptance Criteria

    • Definition of Done for a feature (user story or product backlog item)
    • Definition of Done for a sprint
    • Definition of Done for a release
    • Definition of Done vs. Acceptance criteria
    • Done vs. Done-Done

    Module 8: Definition of Ready

    • Definition of Ready for user story
    • Definition of Ready for sprint

    Module 9: Release Planning

    • Definition of release planning
    • Who takes part in release planning
    • Steps in Release planning
    • Output of Release Planning

    Module 10: Sprint Burndown Chart

    • Definition
    • Why and when to use a sprint burndown chart
    • Information obtained from sprint burndown chart

    Module 11: Release Burn-Up Chart

    • Definition
    • Features
    • How to create a release burn-up chart (steps)?

    Module 12: Product Planning

    • What is product planning
    • What is product vision
    • How to create a product backlog
    • Product Roadmap
    • Minimum Releasable features (or) Minimum Marketable Features
    • Minimum Viable Products

    Module 13: User Stories

    • What are user stories?
    • Structure/format of user stories
    • INVEST criteria

    Module 14: Agile Estimation

    • Definition
    • Benefits of Agile Estimation
    • Agile estimation techniques

    Module 15: Planning Poker

    • Definition
    • Benefits
    • Participants
    • How to play planning poker?
    • Planning Poker rules

    Course Curriculumof the Certified ScrumMaster (CSM) Training

    The CSM curriculum follows the official Scrum Alliance CSM Learning Objectives and the latest Scrum Guide. Modules are delivered over 2 days by a Certified Scrum Trainer® with hands-on workshops, facilitated exercises, and real Scrum scenarios.

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    The Scrum Master Skills You Will MasterThe Capabilities This Course Builds

    This CSM training builds the practical capability behind the credential, aligned to the six Scrum Alliance CSM Learning Objectives and the current Scrum Guide. By the end, you can facilitate Scrum events, coach a team and support agile delivery in a real workplace.

    Scrum Theory and Empiricism

    You will learn the empirical foundations of Scrum and the three pillars, transparency, inspection and adaptation, so you can help teams work effectively in complex, changing environments and connect Scrum to the wider Agile Manifesto.

    Living the Five Scrum Values

    Apply commitment, focus, openness, respect and courage to build trust and psychological safety, and understand how the Scrum Master models these values to make Scrum adoption stick.

    Building Effective Scrum Teams

    Understand the accountabilities of the Scrum Master, Product Owner and Developers, and how self-management and cross-functionality make a small, cohesive team deliver value.

    Facilitating the Five Scrum Events

    Run the Sprint, Sprint Planning, Daily Scrum, Sprint Review and Sprint Retrospective within their timeboxes, protecting the Sprint Goal and keeping every event productive.

    Managing Scrum Artefacts

    Work with the Product Backlog, Sprint Backlog and Increment and their commitments, the Product Goal, Sprint Goal and Definition of Done, to create transparency and focus.

    Serving as a Servant Leader

    Coach the team, support the Product Owner and guide the organisation, using facilitation and coaching techniques to remove impediments and drive continuous improvement.

    Who Should TakeCSM Training in Malawi?

    Scrum Master

    Agile Team Lead

    Project Manager (Agile)

    Delivery Manager

    Team Lead

    Product Manager

    Business Analyst (Agile teams)

    Agile Coach (aspiring)

    Who Can Take This Certification Training

    Certified ScrumMaster (CSM) Training Modesfor Professionals and Teams

    We offer flexible training formats designed to suit different learning preferences, schedules, and professional goals. Whether you prefer collaborative classroom learning, live online sessions, team-based training, or personalized guidance, choose the option that best supports your Scrum learning and professional development journey.

    CSM Live Virtual Training

    • Live online instructor-led sessions

    • Interactive discussions and virtual activities

    • Expert guidance from experienced trainers

    • Practice assessments and revision support

    • Dedicated Q&A sessions for concept clarification

    • Fixed schedules for accountability and momentum

    • Small batch sizes for personalized attention

    • Access from any location with internet connectivity

    USD 780

    Attend fully interactive online sessions from anywhere while benefiting from real-time instructor guidance and collaborative learning experiences. This virtual CSM training in Malawi option enables professionals to participate from any location.

    Official Scrum Akiance International-aligned Course Material

    Best For: Professionals seeking the flexibility of online learning without compromising on live instructor interaction.

    CSM Classroom Training

    • Instructor-led classroom sessions

    • Interactive discussions and group activities

    • Real-world examples and practical exercises

    • Structured learning with fixed schedules

    • Opportunities for peer networking and collaboration

    • Practice assessments and knowledge checks

    • Dedicated Q&A and concept clarification

    • Immediate trainer feedback and support

    Learn through face-to-face sessions led by experienced instructors in a collaborative classroom environment. This classroom CSM training in Malawi format combines expert guidance, peer interaction, and hands-on activities to create an engaging learning experience.

    Official Scrum Akiance International-aligned Course Material

    Best For: Learners who prefer in-person interaction, structured schedules, and collaborative learning experiences.

    CSM Corporate Group Training

    • Customized training aligned to organizational goals

    • Flexible delivery: onsite, virtual, hybrid, or blended

    • Scheduling tailored to business availability

    • Role-based examples and industry-relevant discussions

    • Progress tracking and learner assessments where applicable

    • Dedicated coordination and administrative support

    • Consistent learning experiences across teams

    • Scalable delivery for local, regional, or global workforces

    Designed for organizations that want to build Agile capabilities at scale, standardize Scrum practices, and support workforce development through customized team learning initiatives. This format is ideal for CSM training for companies in Malawi seeking to strengthen Agile delivery and team collaboration across the organization.

    Official Scrum Akiance International-aligned Course Material

    Best For: Organizations looking to upskill employees, address capability gaps, and deliver consistent training across teams.

    CSM Focused 1-to-1 Training

    • One-to-one instructor attention

    • Customized learning plans and objectives

    • Flexible scheduling based on availability

    • Personalized feedback and coaching

    • Additional focus on challenging topics

    • Targeted practice and revision support

    • Faster clarification of questions and concepts

    • Learning pace is adapted to individual needs

    Receive personalized instruction tailored to your goals, pace, and learning requirements through dedicated sessions with an expert trainer. This format provides CSM coaching in Malawi for professionals seeking individualized support and focused learning guidance.

    Official Scrum Akiance International-aligned Course Material

    Best For: Professionals seeking personalized guidance, accelerated learning, or focused support to achieve specific outcomes.

    CSM Live Virtual Training

    CSM Live Virtual Training

    Live online instructor-led sessions

    Interactive discussions and virtual activities

    Expert guidance from experienced trainers

    Practice assessments and revision support

    Dedicated Q&A sessions for concept clarification

    Fixed schedules for accountability and momentum

    Small batch sizes for personalized attention

    Access from any location with internet connectivity

    Starts from

    USD 780

    Please Note: Attend fully interactive online sessions from anywhere while benefiting from real-time instructor guidance and collaborative learning experiences. This virtual CSM training in Malawi option enables professionals to participate from any location.

    Official Scrum Akiance International-aligned Course Material

    Best For: Professionals seeking the flexibility of online learning without compromising on live instructor interaction.

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    Why Choose Invensis Learning in MalawiTrusted, Scrum Alliance Aligned

    Invensis Learning delivers structured CSM training for professionals and organisations across Malawi who want to build Scrum capability and earn a globally recognised credential. As a Scrum Alliance Registered Education Provider, we deliver the course through a Certified Scrum Trainer, with courseware aligned to the official CSM Learning Objectives. As a trusted CSM training company in Malawi, we deliver more than a certificate. Whether you enrol as an individual or plan corporate training for your team, you get an expert-led, practical learning experience built around real-world application, supported by ISO-certified quality and information-security standards.

    • Scrum Alliance Registered Education Provider delivering CSM through a Certified Scrum Trainer
    • Experienced, accredited trainers with real-world agile and Scrum delivery expertise
    • Flexible learning formats for individuals, teams and corporate groups
    • Structured, Scrum Alliance aligned courseware and practical case studies
    • Live interactive online sessions with Q&A, exercises and facilitation practice
    • Dedicated learner support before, during and after the training
    • Guidance to complete the course and pass the Scrum Alliance online assessment
    • ISO 9001:2015 and ISO 27001:2022 certified training operations

    24/7

    Learner Support

    50+

    Industries Served

    1-to-1

    Doubt-Clearing Sessions

    60+

    Global Course Portfolio

    ISO 9001:2015 Certified

    ISO 9001:2015 Certified

    ISO 27001:2022 Certified

    ISO 27001:2022 Certified

    Secure SSL Encryption

    Secure SSL Encryption

    Leaders in Training industry for 12+ years

    Leaders in Training industry for 12+ years

    Over 5000 five star reviews

    Over 5000 five star reviews

    Level AA conformance, W3C WCAG 2.2

    Level AA conformance, W3C WCAG 2.2

    Certified ScrumMaster (CSM) Training Locations in MalawiAll our classroom training is now available online at your convenience

    Certified ScrumMaster (CSM) in Malawi

    President Walmont Hotel Lilongwe, Malawi

    Certified ScrumMaster (CSM) in Malawi

    Sunbird Mount Soche Blantyre, Malawi

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    Corporate CSM Training for Malawi TeamsUpskill Your Whole Team

    • Suitable for small, medium and large delivery teams
    • Customised schedules aligned to your team's availability
    • Flexible delivery through onsite, live virtual or hybrid formats
    • Delivered by a Scrum Alliance Certified Scrum Trainer
    • Role-based, industry-relevant examples for stronger workplace application
    • Dedicated coordination and learner support for group programmes
    • Scalable delivery for teams across Malawi and global locations

    Trusted Across Malawi's Leading Sectors

    National Bank Of MalawiStandard Bank MalawiNBS BankAirtel MalawiTNMFDH Bank

    What Our Learners Say

    Passed the CSM Exam on My First Attempt

    "The trainer made the Scrum framework genuinely click, from the three pillars to running each event. I sat the online CSM exam a few days after the course and passed on my first attempt. I now facilitate sprints for my team with real confidence."

    Chikondi Banda

    Scrum Master

    0/0

    The Right Bridge from Waterfall to Agile

    "I moved from traditional project delivery into an agile role, and this course gave me the servant-leadership and facilitation skills I was missing. The Scrum values and event walkthroughs were the most useful part for me."

    Tadala Phiri

    Agile Project Manager

    0/0

    Formalised My Scrum Knowledge

    "As a developer working in Scrum teams, I wanted to formalise what I already did day to day. The course cleared up my gaps on artefacts and the Definition of Done, and the live sessions were interactive and practical."

    Mphatso Gondwe

    Software Developer

    0/0

    Consistent Scrum Practice Across Our Teams

    "We trained a full delivery squad through the corporate programme. The onsite sessions were tailored to our digital-banking projects, and our teams now share a common Scrum language. Sprint delivery has become noticeably smoother."

    Grace Nkhoma

    L&D Manager, Financial Services

    0/0

    Well-Organised Corporate Training

    "Invensis Learning organised group CSM training for our technology unit with flexible scheduling around our sprints. The trainer's real-world examples helped the team apply Scrum immediately, and coordination throughout was excellent."

    Yamikani Chirwa

    Head of Delivery, Fintech

    0/0



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    Frequently Asked QuestionsHere's everything you may ask...

    Yes. The Certified ScrumMaster is the world's most widely recognised Scrum Master credential, and Malawi's banking, telecoms, fintech and technology sectors are adopting agile delivery. Certified Scrum talent is still scarce locally, so a CSM helps you stand out for Scrum Master and agile delivery roles.

    General

    Is the CSM certification worth it in Malawi?

    Yes. The Certified ScrumMaster is the world's most widely recognised Scrum Master credential, and Malawi's banking, telecoms, fintech and technology sectors are adopting agile delivery. Certified Scrum talent is still scarce locally, so a CSM helps you stand out for Scrum Master and agile delivery roles.

    What is the CSM certification and who is it for?

    The CSM is Scrum Alliance's entry-level Scrum Master certification. It validates your understanding of the Scrum framework, the Scrum Master role and Scrum values. It suits aspiring Scrum Masters, project managers moving to agile, and developers, testers or analysts who want to formalise their Scrum knowledge.

    Do I need experience or a degree to take the CSM?

    No. There is no formal education or work-experience requirement. You do need to attend an approved CSM course delivered by a Scrum Alliance Certified Scrum Trainer before you can sit the exam, which this programme provides.

    Which standard is the CSM based on?

    The course and exam are based on the Scrum Alliance CSM Learning Objectives and the current Scrum Guide, the November 2020 edition by Ken Schwaber and Jeff Sutherland. It covers Scrum theory, values, the team, events and artefacts.

    How long is the CSM certification valid?

    The CSM is valid for two years. To renew, you earn 16 Scrum Education Units (SEUs) and pay the Scrum Alliance membership renewal fee every two years. SEUs can be earned through training, conferences, coaching and self-study.

    Pricing

    How much does CSM training cost in Malawi?

    Pricing depends on the format and schedule, and is available on request in your local currency. The CSM exam fee is typically included in the course fee, along with a two-year Scrum Alliance membership on passing. Request a quote or talk to a learning advisor for current pricing.

    What is included in the CSM course fee?

    The fee typically includes Scrum Alliance aligned courseware, live instructor-led sessions with a Certified Scrum Trainer, case studies, practice questions, the online CSM assessment, and a two-year Scrum Alliance membership with a digital badge on passing. Ask us for a full inclusions list.

    Is the CSM exam fee separate from the training?

    For the CSM, the exam fee is usually included in the course fee paid to the training provider, rather than billed separately. Confirm the current inclusions when you request a quote for your preferred batch.

    Do you offer group or corporate pricing for teams?

    Yes. We offer corporate group training with customised schedules and volume-based pricing for technology teams, PMOs and digital-banking units across Malawi. Contact us for a tailored group quote.

    What payment options are available?

    We accept major cards and bank transfers, with instalment options on selected plans. Speak with a learning advisor to choose the option that suits you.

    Exam

    What is the format of the CSM exam?

    The CSM exam is an open-book, multiple-choice test taken online through the Scrum Alliance member portal after you complete the course. It is based on the Scrum Alliance CSM Learning Objectives and the current Scrum Guide, and needs no proctor.

    How many questions are on the CSM exam and how long is it?

    The exam has 50 multiple-choice questions and you have 60 minutes to complete it. It is taken online and is open book, so you can refer to materials during the exam.

    What is the passing score for the CSM exam?

    You need 74 per cent to pass, which means answering at least 37 of the 50 questions correctly. Focus on broad understanding across Scrum theory, values, the team, events and artefacts.

    When can I sit the exam and how many attempts do I get?

    You can access the online exam within 90 days of completing the course. Candidates typically have up to three attempts within that 90-day window. Verify the current attempt policy on the Scrum Alliance portal.

    What happens after I pass the CSM exam?

    You accept the Scrum Alliance licence agreement to activate the credential, then receive your CSM digital certificate and badge, a two-year Scrum Alliance membership, and a listing in the certification directory.

    Course Content

    What topics does the CSM training cover?

    The training covers the six CSM topic areas: Scrum Theory and Principles, Scrum Values, the Scrum Team, Scrum Events, Scrum Artefacts and the Scrum Master Role, all aligned to the Scrum Alliance CSM Learning Objectives and the current Scrum Guide.

    Can a beginner take this course?

    Yes. The CSM is a foundational certification with no prerequisites, so beginners are welcome. The trainer builds concepts from first principles, with hands-on facilitation practice and examples to support learners who are new to Scrum.

    How long is the CSM course?

    The instructor-led CSM programme is delivered as 16 hours of training, typically over two full days or four half-days, which meets the Scrum Alliance minimum contact-hours requirement for the course.

    Are practice questions and materials provided?

    Yes. You receive Scrum Alliance aligned courseware, industry case studies, practice questions and revision aids to prepare for the online CSM assessment and to apply Scrum at work.

    Is the course delivered online or in a classroom?

    We offer live virtual instructor-led training (online), onsite classroom training, and customised corporate group training. All formats are delivered by a Scrum Alliance Certified Scrum Trainer and qualify you for the CSM exam.

    Enrollment

    How do I enrol in the CSM course?

    You can enrol through the Invensis Learning website. Choose your preferred format and batch, complete payment, and you will receive access to the schedule, courseware and joining details. Talk to a learning advisor if you need help choosing.

    What training formats and schedules are available in Malawi?

    You can join CSM training online (live virtual) on weekday or weekend schedules, attend onsite classroom sessions, or arrange corporate group training. Choose the format that fits your schedule and see upcoming batches when you enquire.

    How soon can I start?

    New live virtual batches run regularly, so you can usually start within a short time of enrolling. Request the upcoming schedule to pick the batch that works best for you.

    Can I reschedule my enrolment to another batch?

    Yes. You can reschedule or transfer to another batch under our flexi options, subject to availability. Contact support to arrange the change that suits you.

    What is the refund or cancellation policy?

    Refunds and cancellations follow our published policy, and selected plans include a money-back option. Reach out to our team for the details that apply to your enrolment.