Course Overview

    Overview

    Course Highlights

    Eligibility Criteria

    Benefits

    Exam Format

    Certification Cost

    What Is the EXIN SIAM Foundation Certification?Your Entry into Service Integration

    The EXIN SIAM Foundation (SIAM-F) is an entry-level certification that validates your understanding of Service Integration and Management, the discipline of governing multiple IT service providers so they deliver as one seamless service. SIAM Foundation certification training in the Netherlands gives professionals the shared language, structures and governance principles that Dutch employers increasingly expect in multi-supplier environments. Awarded by EXIN and aligned to the SIAM Body of Knowledge (SIAM BoK) published by Scopism, the credential covers the SIAM ecosystem, the three-layer model, service integrator sourcing options, roles, integrated processes, and the challenges of running a multi-provider estate. It is the first level of the EXIN SIAM scheme and needs no formal prerequisites. Delivered in live virtual and corporate formats, the programme suits service managers, supplier and sourcing specialists, and ITIL-certified professionals moving into service integration roles. You prepare for the 40-question EXIN exam while building capability you can apply from day one. Start your SIAM journey with Invensis Learning.

    Invensis Learning is an EXIN Accredited Training Provider in Netherlands, approved to deliver official SIAM Foundation training using EXIN-aligned courseware and the EXIN SIAM Foundation Certification Examination Content Outline(ECO).

    What Is the EXIN SIAM Foundation Certification?Your Entry into Service Integration

    Certification Badge

    Invensis Learning is an EXIN Accredited Training Provider in Netherlands, approved to deliver official SIAM Foundation training using EXIN-aligned courseware and the EXIN SIAM Foundation Certification Examination Content Outline(ECO).

    Key Highlightsof the SIAM Foundation Training Course

    SIAM Foundation Certification Eligibility in NetherlandsDo You Qualify for the SIAM Foundation Exam?

    BenefitsOf Earning Your SIAM Foundation Credential

    SIAM Foundation Exam Format in NetherlandsWhat to expect on exam day

    The SIAM Foundation exam validates your understanding of the Service Integration and Management (SIAM) methodology for managing multi-supplier service ecosystems. The exam focuses on the SIAM ecosystem and roles, the four SIAM structures (External, Internal, Hybrid, Lead Supplier), the SIAM roadmap, governance models, processes and practices, and challenges in multi-vendor environments. Through a combination of multiple-choice questions, candidates are tested on their ability to apply SIAM principles in real-world multi-supplier service environments.

    SIAM Foundation Certification Cost in Netherlands

    Note: Prices may vary depending on your location and delivery preferences. Reach out to our learning advisors for the exact pricing details.

    Where SIAM Skills Take You in the NetherlandsRoles, Demand and Pay

    SIAM skills are in growing demand across the Netherlands as banks, government bodies, telecoms and IT service providers move to multi-supplier and managed-services models. Service integration roles sit at the heart of this shift, from Service Delivery Manager to Service Integration Manager and Supplier Manager, and they command strong salaries in the Dutch market. Here is what the data shows right now.

    Why SIAM Skills Are in Demand in the Netherlands

    SIAM Foundation is more than a certificate. It is the governance skill Dutch employers need to run multi-supplier IT and lead end-to-end service. Start your journey today.

    Your Netherlands Career Transformation

    Where You Stand Today,

    And Where SIAM Certification Takes You

    The Dutch IT market is shifting fast to multi-supplier and managed-services models, and employers increasingly separate professionals who can govern that complexity from those who cannot. Here is which side of that line you want to be on.

    Sources: SalaryExpert, Glassdoor, PayScale (Netherlands) 2026.

    How to Get SIAM Foundation Certified in NetherlandsStep-by-Step Certification Process

    The SIAM Foundation certification path in Netherlands is a streamlined single-exam route designed for professionals seeking to understand Service Integration and Management (SIAM) principles, governance models, roles, and multi-supplier environments. Complete the training, pass the certification exam, and earn a globally recognized credential that remains valid for life.

    Step 1: Enroll in a SIAM Foundation Training Program

    Choose your preferred learning format, such as a SIAM Foundation certification course, live virtual training, self-paced learning, classroom sessions, or corporate group training. Enrollment provides access to learning materials, instructor support, and exam preparation resources.

    Step 2: Create Your EXIN Account

    Create or sign in to your EXIN account at exin.com. Your account stores your exam voucher, schedule, results, and digital badge.

    Step 3: Complete the Training and Practice Mocks

    Attend the full 2-day training and complete chapter quizzes, scenario exercises, and at least one full-length mock exam.

    Step 4: Schedule the SIAM Foundation Exam

    Book your exam through your EXIN account: 40 multiple-choice questions, 60 minutes, 65% pass mark, closed book. Online proctored or test centre.

    Step 5: Schedule Your SIAM Foundation Exam

    Once training is completed, schedule your examination through the certification platform. The SIAM Foundation training and exam process typically includes exam scheduling support and preparation guidance. The examination consists of 40 multiple-choice questions completed within 60 minutes and requires a minimum passing score of 65%.

    Step 6: Activate Your Credential

    EXIN issues your SIAM Foundation digital badge and certificate. Lifetime valid , no renewal required.

    Module 1: SIAM Introduction and History

    • Why SIAM emerged: multi-supplier service environments
    • Definition and scope of SIAM
    • Benefits, drivers, and use cases
    • Relationship to other frameworks (ITIL, COBIT, Lean, Agile)

    Module 2: The SIAM Ecosystem

    • The four SIAM structures: internal, lead supplier, hybrid, externally sourced
    • Customer, Service Integrator, and Service Provider roles
    • Layered model and the SIAM operating model
    • Boundaries, governance, and accountability

    Module 3: SIAM Implementation Roadmap

    • The four-stage SIAM roadmap: Discovery & Strategy, Plan & Build, Implement, Run & Improve
    • Common implementation patterns and approaches
    • Transitioning from legacy operating models to SIAM
    • Critical success factors and lessons learned

    Module 4: SIAM Roles and Responsibilities

    • Customer organisation accountabilities
    • Service Integrator function and roles
    • Service Provider responsibilities
    • RACI in a SIAM context

    Module 5: SIAM Practices

    • People practices: structures, capabilities, governance
    • Process practices: integrated end-to-end processes
    • Measurement practices: performance, quality, value
    • Technology practices: integrated tooling and data

    Module 6: Processes Supporting SIAM and Foundation Exam Prep

    • Strategic, tactical, and operational SIAM processes
    • Common challenges and risks in SIAM adoption
    • SIAM Foundation exam structure and sample questions
    • Final-week revision plan

    Course Curriculumof the SIAM Foundation Certification Training

    The SIAM Foundation curriculum follows the official SIAM Foundation BoK (Scopism) and covers all tested domains across the syllabus.

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    Skills You Will Build in This SIAM ProgrammeFrom Ecosystem to Governance

    This SIAM Foundation programme builds the concepts, roles and process knowledge that service integration relies on. By the end, you can describe the SIAM ecosystem, apply its governance model, and prepare confidently for the EXIN exam.

    The SIAM Ecosystem and Principles

    You will learn what Service Integration and Management is and why it exists: the customer, service integrator and service provider layers, the core SIAM principles, and the benefits and drivers behind adopting SIAM in multi-supplier environments.

    Structures and Sourcing Models

    Understand the three-layer SIAM model and the four service integrator sourcing options: internal, external, hybrid and lead-supplier. Learn the retained organisation concept and how to choose a structure that fits the enterprise.

    Roles and Governance

    Map the roles across the SIAM ecosystem, from the SIAM Manager and Service Owner to Supplier Relationship Managers, and the governance boards and decision rights that keep multiple providers accountable.

    SIAM Practices and Tooling

    Apply the practices that hold a multi-supplier estate together: collaboration, integrated tooling and data, end-to-end performance management, supplier management, and governance and assurance.

    Integrated ITSM Processes

    Coordinate processes such as incident, problem, change and service level management across several providers, so a single end-to-end service is delivered even when many organisations are involved.

    Challenges, Risks and Related Frameworks

    Recognise the cultural, commercial and operational risks of SIAM, and see how it works alongside ITIL, COBIT, ISO/IEC 20000, Agile and DevOps in a modern service model.

    Who Should TakeSIAM Certification Training in Netherlands?

    Service Integration Lead

    Service Manager

    Vendor Manager

    IT Service Manager

    Transformation Lead

    Process Owner / Process Manager

    Service Architect

    Programme Manager (Multi-supplier)

    Who Can Take This Certification Training

    SIAM Foundation Training Optionsfor Professionals and Teams

    We offer flexible training formats designed to suit different learning preferences, schedules, and professional goals. Whether you prefer collaborative classroom learning, live online sessions, team-based training, or personalized guidance, choose the option that best supports your service integration and management learning journey.

    SIAM Foundation Live Virtual Training

    • Live online instructor-led sessions

    • Interactive discussions and virtual activities

    • Expert guidance from experienced trainers

    • Practice assessments and revision support

    • Dedicated Q&A sessions for concept clarification

    • Fixed schedules for accountability and momentum

    • Small batch sizes for personalized attention

    • Access from any location with internet connectivity

    EUR 1400

    Attend fully interactive online sessions from anywhere while benefiting from real-time instructor guidance and collaborative learning experiences. This Virtual SIAM Foundation training option enables professionals to participate from any location.

    Official EXIN-aligned Course Material

    Best For: Professionals seeking the flexibility of online learning without compromising on live instructor interaction.

    SIAM Foundation Classroom Training

    • Instructor-led classroom sessions

    • Interactive discussions and group activities

    • Real-world examples and practical exercises

    • Structured learning with fixed schedules

    • Opportunities for peer networking and collaboration

    • Practice assessments and knowledge checks

    • Dedicated Q&A and concept clarification

    • Immediate trainer feedback and support

    Learn through face-to-face sessions led by experienced instructors in a collaborative classroom environment. This Classroom SIAM Foundation training format combines expert guidance, peer interaction, and hands-on activities to create an engaging learning experience.

    Official EXIN-aligned Course Material

    Best For: Learners who prefer in-person interaction, structured schedules, and collaborative learning experiences.

    SIAM Foundation Corporate Group Training

    • Customized training aligned to organizational goals

    • Flexible delivery: onsite, virtual, hybrid, or blended

    • Scheduling tailored to business availability

    • Role-based examples and industry-relevant discussions

    • Progress tracking and learner assessments where applicable

    • Dedicated coordination and administrative support

    • Consistent learning experiences across teams

    • Scalable delivery for local, regional, or global workforces

    Designed for organizations that want to strengthen service integration capabilities, improve multi-provider governance, and standardize service management practices across teams. This format is ideal for SIAM Foundation training for companies in Netherlands seeking to build scalable service integration capabilities.

    Official EXIN-aligned Course Material

    Best For: Organizations looking to upskill employees, address capability gaps, and deliver consistent training across teams.

    SIAM Foundation Focused 1-to-1 Training

    • One-to-one instructor attention

    • Customized learning plans and objectives

    • Flexible scheduling based on availability

    • Personalized feedback and coaching

    • Additional focus on challenging topics

    • Targeted practice and revision support

    • Faster clarification of questions and concepts

    • Learning pace is adapted to individual needs

    Receive personalized instruction tailored to your goals, pace, and learning requirements through dedicated sessions with an expert trainer. This format provides SIAM Foundation coaching for professionals seeking individualized support and focused guidance on service integration models, governance frameworks, and implementation practices.

    Official EXIN-aligned Course Material

    Best For: Professionals seeking personalized guidance, accelerated learning, or focused support to achieve specific outcomes.

    SIAM Foundation Live Virtual Training

    SIAM Foundation Live Virtual Training

    Live online instructor-led sessions

    Interactive discussions and virtual activities

    Expert guidance from experienced trainers

    Practice assessments and revision support

    Dedicated Q&A sessions for concept clarification

    Fixed schedules for accountability and momentum

    Small batch sizes for personalized attention

    Access from any location with internet connectivity

    Starts from

    EUR 1400

    Please Note: Attend fully interactive online sessions from anywhere while benefiting from real-time instructor guidance and collaborative learning experiences. This Virtual SIAM Foundation training option enables professionals to participate from any location.

    Official EXIN-aligned Course Material

    Best For: Professionals seeking the flexibility of online learning without compromising on live instructor interaction.

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    Why Choose Invensis Learning for SIAM Training in the NetherlandsFor Professionals and Teams

    Invensis Learning delivers accredited SIAM Foundation training for professionals and organisations across the Netherlands who want to master multi-supplier governance and pass the EXIN exam. As an EXIN Accredited Training Provider, we combine experienced ITSM trainers, official courseware, and flexible live online and corporate delivery. As a trusted SIAM Foundation training company in the Netherlands, we support learners at every stage; whether you enrol as an individual or plan group training for your teams, our programmes are built around practical understanding, real-world application and clear exam preparation, backed by ISO 9001 quality and ISO 27001 information-security standards.

    • EXIN Accredited Training Provider with official SIAM courseware
    • Experienced trainers with real IT service management and SIAM expertise
    • Flexible live online and corporate delivery to suit Dutch schedules
    • Structured preparation for the 40-question EXIN SIAM Foundation exam
    • Practical, scenario-based learning you can apply in multi-supplier estates
    • Dedicated learner support before, during and after training
    • ISO 9001 and ISO 27001 certified training operations
    • Trusted by professionals and organisations across many industries

    50+

    Industries Served

    1-to-1

    Doubt-Clearing Sessions

    60+

    Global Course Portfolio

    100+

    Countries Served

    ISO 9001:2015 Certified

    ISO 9001:2015 Certified

    ISO 27001:2022 Certified

    ISO 27001:2022 Certified

    Secure SSL Encryption

    Secure SSL Encryption

    Leaders in Training industry for 12+ years

    Leaders in Training industry for 12+ years

    Over 5000 five star reviews

    Over 5000 five star reviews

    Level AA conformance, W3C WCAG 2.2

    Level AA conformance, W3C WCAG 2.2

    SIAM Foundation Training Locations in NetherlandsInstructor-led in-person Classroom training is available for group batches. All other public cohorts are delivered as Instructor-led Live Virtual. See available cohorts.

    SIAM Foundation Training Location in Netherlands

    Lauswolt, Van Harinxma Weg 10, 9244 CJ Beetsterzwaag

    SIAM Foundation Training Location in Netherlands

    Hotel van Oranje, Kon. Wilhelmina Boulevard 20, 2202 GV Noordwijk

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    Corporate SIAM Training for Dutch TeamsFor Your Organisation

    • Suitable for small, medium and large service and sourcing teams
    • Customised schedules aligned to your team's availability
    • Live virtual, onsite or hybrid delivery across the Netherlands
    • Trainers with real SIAM and multi-supplier governance experience
    • Role-based examples drawn from Dutch multi-vendor IT estates
    • Dedicated coordination and support for group programmes
    • Scalable delivery for teams across the Netherlands and beyond

    Trusted by Leading Organisations

    KPNINGABN AMROPhilipsRabobankVodafoneZiggo

    What Our Learners Say

    The SIAM Ecosystem Finally Made Sense

    "The training finally made the SIAM ecosystem click for me. I could see how the service integrator, providers and customer layers fit together, and the mock questions meant I walked into the EXIN exam feeling ready. I passed first time."

    Sanne de Vries

    IT Service Manager

    0/0

    Practical and Directly Applicable

    "As someone coordinating three suppliers day to day, the sections on roles, governance and end-to-end processes were exactly what I needed. The trainer used real multi-vendor examples, so I applied ideas at work the same week."

    Bram Jansen

    Service Delivery Manager

    0/0

    A Strong Step Beyond ITIL

    "Good structure and clear explanations of the sourcing models and supplier practices. Coming from an ITIL background, I found the SIAM layer easy to follow, and the live online format fitted around my working week."

    Femke Bakker

    Supplier Manager

    0/0

    One Shared Language for Our Team

    "We trained our service and sourcing team together and it gave everyone one shared language for multi-supplier governance. Handover discussions with our providers are noticeably sharper now, and accountability is clearer."

    Thijs van Dijk

    Head of IT Sourcing, Public Sector

    0/0

    Tailored Corporate Delivery That Worked

    "Invensis tailored the corporate programme to our banking context and delivered it across two virtual sessions. The team came away confident with SIAM roles and governance, and the coordination throughout was excellent."

    Lotte Visser

    L&D Manager, Financial Services

    0/0



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    Frequently Asked QuestionsHere's everything you may ask...

    EXIN SIAM Foundation is an entry-level certification that validates your knowledge of Service Integration and Management, the discipline of governing multiple IT service providers as one end-to-end service. It covers SIAM concepts, structures, roles, processes and challenges, and is the first level of the EXIN SIAM scheme.

    General

    What is the EXIN SIAM Foundation certification?

    EXIN SIAM Foundation is an entry-level certification that validates your knowledge of Service Integration and Management, the discipline of governing multiple IT service providers as one end-to-end service. It covers SIAM concepts, structures, roles, processes and challenges, and is the first level of the EXIN SIAM scheme.

    What is SIAM and why does it matter?

    SIAM is a management methodology for environments where several providers deliver IT services to one customer. It introduces a service integrator layer that coordinates those providers so end-to-end service and accountability are maintained. It matters because Dutch organisations increasingly run multi-supplier and managed-services models.

    Is SIAM Foundation worth it for professionals in the Netherlands?

    Yes. As Dutch banks, government bodies, telecoms and IT firms shift to multi-supplier sourcing, service integration skills are in demand. Roles such as Service Integration Manager average around EUR 87,000 a year, and the credential is globally recognised and valid for life.

    Who should take the SIAM Foundation course?

    It suits IT service management professionals, supplier and sourcing specialists, service integrator and managed-service staff, and ITIL-certified professionals working in or with multi-supplier environments. It is also the recommended starting point for anyone planning to pursue EXIN SIAM Professional.

    How long is the SIAM Foundation certification valid?

    The EXIN SIAM Foundation certification is valid for life. It does not expire, and there is no renewal, re-examination or continuing-education requirement to keep the credential.

    Pricing

    How much does SIAM Foundation training cost in the Netherlands?

    Training fees vary by format and schedule, so pricing is available on request. The package typically bundles instructor-led training, courseware, practice questions and exam preparation. Speak with a learning advisor for a current quote for the Netherlands.

    What is included in the SIAM Foundation course fee?

    The fee usually includes accredited SIAM courseware, live instructor-led sessions, practice questions and mock assessments, and structured preparation for the EXIN exam, along with learner support. Request a quote to confirm what is included in your chosen plan.

    Is the EXIN exam fee included in the training price?

    It depends on the package. EXIN exam pricing varies by region and purchasing channel, so the exam may be bundled or billed separately. Confirm the exact arrangement when you request a quote for your training.

    Do you offer corporate or group discounts?

    Yes. We offer corporate group training with customised schedules and volume-based pricing for service, supplier and sourcing teams. Ask about corporate or group pricing for a tailored quote for your organisation.

    What payment options are available?

    We accept major credit and debit cards and bank transfers, and offer instalment options on selected plans. Talk to a learning advisor to choose the option that suits you.

    Exam

    What is the format of the EXIN SIAM Foundation exam?

    The exam is closed book with single-answer multiple-choice questions, based on the EXIN SIAM Foundation examination specification and aligned to the SIAM Body of Knowledge published by Scopism. It tests understanding of SIAM concepts, roles, processes and governance.

    How many questions are on the exam and how long is it?

    The EXIN SIAM Foundation exam has 40 multiple-choice questions and a duration of 60 minutes (one hour). It is a closed-book exam.

    What is the passing score for SIAM Foundation?

    The pass mark is 65%, which means answering at least 26 of the 40 questions correctly. Broad understanding across all the SIAM topic areas is the best way to prepare.

    Where can I take the SIAM Foundation exam?

    You can take it online through EXIN's online proctored exam system, or at an EXIN accredited testing location. The exam is commonly arranged through your accredited training provider as part of a training and exam package.

    Do I need prerequisites to sit the exam?

    No. EXIN SIAM Foundation has no formal prerequisites and is open to all. Basic familiarity with IT service management, such as ITIL Foundation, is helpful but not required.

    What if I do not pass the exam the first time?

    You can re-sit the EXIN exam if needed, and our training includes practice questions and mock assessments to build your readiness first. Re-sit terms are set by EXIN, so confirm the current policy when you register.

    Course Content

    What topics does the SIAM Foundation training cover?

    The training covers the EXIN topic areas: an introduction to SIAM, the implementation roadmap, roles and responsibilities, SIAM practices, the processes that support SIAM, challenges and risks, and how SIAM relates to other practices such as ITIL and DevOps.

    Which standard is the SIAM Foundation exam based on?

    It is based on the EXIN SIAM Foundation examination specification and aligned to the SIAM Body of Knowledge (SIAM BoK) published by Scopism, the primary reference for the credential. Our courseware follows this specification.

    Can a beginner take SIAM Foundation?

    Yes. SIAM Foundation is an entry-level, awareness certification with no formal prerequisites, so beginners can take it. Our trainers explain concepts step by step, and prior ITIL or ITSM knowledge, while helpful, is not needed.

    What learning resources are provided?

    You receive accredited SIAM courseware aligned to the EXIN specification, practice questions and mock assessments, and trainer-led examples drawn from real multi-supplier environments to reinforce each topic area.

    How does SIAM Foundation relate to ITIL?

    SIAM and ITIL are complementary. ITIL provides the service management process framework, while SIAM adds the multi-supplier integration and governance layer on top. ITIL knowledge is useful before studying SIAM but is not a formal prerequisite.

    Enrollment

    How do I enrol in the SIAM Foundation course?

    You can enrol through the Invensis Learning website. Choose your preferred format, complete payment, and you will receive access to your schedule, courseware and learning resources. Talk to a learning advisor if you need help choosing.

    What training formats are available?

    We offer live online (live virtual) instructor-led training and customised corporate group training for teams. Choose the format that best fits your schedule and learning style across the Netherlands.

    How soon can I start?

    New live online cohorts run regularly, and corporate sessions are scheduled around your team's availability. See upcoming schedules or talk to a learning advisor to find the next start date that suits you.

    Can I reschedule to another batch?

    Yes. Flexible options let you reschedule or move to another batch if your plans change. Contact our support team to arrange this before your session begins.

    What is the refund or cancellation policy?

    Refunds and cancellations are handled per our published policy, and selected plans include a money-back option. Reach out to our team for the details that apply to your enrolment.