Course Overview

    Overview

    Course Highlights

    Eligibility Criteria

    Benefits

    Exam Format

    Certification Cost

    What Is Change Management Certification Training in Portugal?A Two-Level Career Pathway

    Change management certification training in Portugal gives you a globally respected route into the people side of organisational change. The Change Management Foundation and Practitioner (CM-F&P) certification is a two-level qualification that proves you can plan, lead and embed change using established models rather than guesswork. Foundation validates your knowledge of change concepts, while Practitioner proves you can apply them to real organisational scenarios. Built on the Change Management Body of Knowledge (CMBoK) from the Change Management Institute and the current Change Management Practitioner Guide, the credential is recognised across consulting, banking, technology and public-sector employers in Lisbon, Porto and beyond. The programme suits HR business partners, project and programme managers, organisational development practitioners, consultants and leaders who want a structured, model-based approach to change. You learn how individuals experience change, how organisations transform, how to engage stakeholders, and how to plan and sustain change so that adoption actually sticks. With Portugal now a leading global business services destination and multinationals scaling their Lisbon and Porto hubs, certified change professionals are in growing demand. Start your Foundation and Practitioner journey with Invensis Learning and move from learning to certified with a clear, supported path.

    What Is Change Management Certification Training in Portugal?A Two-Level Career Pathway

    Certification Badge

    Key Highlightsof the Change Management Foundation and Practitioner Training Course

    Change Management F&P Certification Eligibility in PortugalDo You Qualify for the Change Management F&P Exam?

    What This Certification Does for Your CareerBenefits for Professionals and Teams

    Change Management F&P Exam Format in PortugalWhat to expect on exam day

    The Change Management Foundation and Practitioner exams in Portugal assess your understanding of change management principles and your ability to apply them in real-world organizational environments. The Foundation exam focuses on core concepts, terminology, and frameworks through multiple-choice questions, while the Practitioner exam evaluates your ability to analyze scenarios and apply change management techniques to practical business situations. Understanding the structure, duration, and passing requirements of both exams helps candidates prepare effectively and approach certification with confidence.

    Change Management F&P Certification Cost in Portugal

    Note: Prices may vary depending on your location and delivery preferences. Reach out to our learning advisors for the exact pricing details.

    Where Change Skills Lead in PortugalRoles, Sectors and Earning Power

    Change management has become a distinct, sought-after skill across Portugal, valued by consulting firms, banks, pharmaceutical companies and the multinationals building shared services and technology hubs in Lisbon and Porto. As digital, AI and EU-funded programmes scale, employers increasingly separate people who can drive adoption from those who only deliver tasks. Demand spans change analyst to change manager and head of transformation, and here is what the local market is telling us right now.

    What Is Driving Change Management Demand in Portugal

    Change management is more than a course. It is the skill that decides whether transformation actually sticks. Join professionals across Portugal who lead change with proven models rather than guesswork. Start your Foundation and Practitioner journey today.

    Your Portugal Career Transformation

    From Delivering Projects to Leading Change

    Your Before and After

    Portugal's transformation market is expanding with digital, AI and EU-funded programmes, and employers increasingly separate certified change professionals from the rest. Here is which side of that line you want to be on.

    Sources: SalaryExpert, Glassdoor, PayScale (Portugal) 2026.

    How to Get Change Management F&P Certified in PortugalStep-by-Step Certification Process

    Embark on the road to Change Management certification exam success in Portugal. The certification path is a structured two-exam track: complete the 5-day Invensis Learning training, sit the Foundation exam (50 MCQ / 40 min / 50% pass / closed book), then the Practitioner exam (4 case-study questions / 2.5 hours / 50% pass / objective testing). On passing both, you earn the Change Management Foundation and Practitioner credentials.

    Step 1: Eligibility Check

    Begin your Change Management journey by conducting an eligibility check. This step ensures you have the foundational knowledge to maximize the upcoming training.

    Step 2: Exam Preparation

    Dive into comprehensive study materials, practice exams, and expert-authored guides that equip you with the insights and skills needed for the Change Management certification.

    Step 3: Learn

    Enroll in our expert-led Change Management Courses Live Online and embark on a transformative learning experience. Equip yourself with the tools to confidently lead change initiatives and become a change agent within your organization.

    Step 4: Prepare for the Examinations

    Strengthen your readiness using practice questions, mock examinations, case-study exercises, revision plans, and guided learning activities. This stage serves as focused Change Management F&P exam prep training designed to improve confidence and examination performance

    Step 5: Take Exam

    Sit for the Change Management Foundation exam (50 MCQ, 40 min, 50% pass, closed book) and the Practitioner exam (4 case-study questions, 2.5 hours, 50% pass, objective testing). Your efforts culminate as you sit for the Change Management certification exams.

    Step 6: Exam Results

    Once you've completed the exam, it's time to eagerly await your results. Regardless of the outcome, take this moment to reflect on your journey and plan your next change-management engagement.

    Module 1: Individual Change

    • Understanding change models
    • A Behavioral Approach to Change
    • Cognitive and Psychodynamic Approach to Change
    • Perspectives about Humanistic Psychology

    Module 2: Team Change

    • Understanding the Nature of theme models
    • Identify leadership issues in Change
    • Learning how to improve team effectiveness. Also, how individuals affect team dynamics
    • Learn Tuckman's model of team change and the development changes teams go through

    Module 3: Organizational Change

    • Understanding the various organizational metaphors, like Flux and Transformation organizational metaphor
    • Learn the eight-step model for transforming your organization
    • Identify the three phases in transition management and distinguish between a planned and transitional change
    • Understand the process involved when managing Change

    Module 4: Leading Change

    • What is the leader's role in the key organizational metaphors
    • Learn the role of a leader in Change Management
    • Identify the leadership focus for the various phases of Change
    • Learn the Goleman leadership skills and practices

    Module 1: Individual Change

    • The defining features of models which describe how people learn:
    • The learning process and the learning dip; the Gestalt terms ‘foreground’ and ‘background’; the sequence of the learning process (conscious/unconscious incompetence to unconscious competence)
    • The stages and sequence of the ‘learning cycle’ (Kolb) and the related learning styles
    • The perspectives associated with the cognitive approach to change
    • Achieving results and setting goals; the ‘well-formed outcome’; the sequence which connects self-concept to results
    • Techniques for changing beliefs and performance
    • The perspectives associated with the psychodynamic approach to change
    • The sequences and terms used in theories using the idea of a ‘change curve’ (Kubler-Ross; Adams, Hayes and Hopson
    • The sequences and terms used in the Virginia Satir model and critical points in the change process (Satir; Weinberg)
    • The perspectives associated with the humanistic psychology approach to change
    • The levels and terms used in the hierarchy of needs (Maslow)
    • The three ‘crucial conditions’ to bring about growth and development with individuals within organizations and process of change (Rogers and the path to personal growth)
    • The Gestalt approach to individual and organizational change; the terms used and sequence of the Gestalt cycle (Perls; Nevis)
    • The individual personality ‘preferences’ identified by the MBTITM and the responses of four types of individuals to change (Myers and Briggs)
    • The factors that influence how to manage change in self and others
    • Propensity for change – five factors (Cameron and Green)
    • The stages and terms used in the transformative change model and factors causing resistance to change (Schein)
    • How managers and change agents can help others to change
    • The theories and models about the nature of teams
    • What is a group and when is it a team? (Various)
    • Why we need teams and the relationship between uncertainty and teamwork (Casey) 3. Types of organizational teams (Cameron and Green)
    • How to Improve Team Effectiveness. The five elements that contribute to the level of a team’s effectiveness or ineffectiveness (Glaser and Glaser)
    • Tuckman’s model of team change and the stages of development that teams go through
    • Leadership Issues in Team Change. The phases that groups go through and the challenges for leaders (Bion and Turquet) (see Appendix A, Note 1)
    • How individuals affect team dynamics
    • MBTI and Teams
    • Similarity and difference between individuals within teams (McCaulley) 3. Team types (Belbin)

    Module 2: Team Change

    • The elements of theories and models about how individuals affect team dynamics
    • How team members with different MBTI react to one another in teams and their attitudes to change
    • The advantages and disadvantages of similarity and difference between individuals within teams (McCaulley)
    • The contributions and allowable weaknesses of people playing different team roles (Belbin)
    • How team effectiveness can be improved during change using: Glaser and Glaser’s five elements (defined in 0202); Tuckman’s model of team change (defined in 0203); Bion and Turquet’s leadership issues (defined in 0204); the John Adair model; the team leader’s role and behaviors; facilitation; and action learning.
    • How different types of teams and different individuals within teams affect the way teams react to change (as identified in 0201 and 0205)

    Module 3: Organizational Change

    • The key beliefs and assumptions associated with the Machine organizational metaphor (Morgan)
    • The key beliefs and assumptions associated with the Political Systems organizational metaphor (Morgan)
    • The key beliefs and assumptions associated with the Organisms organizational metaphor (Morgan)
    • The key beliefs and assumptions associated with the Flux and Transformation organizational metaphor (Morgan)
    • The underlying principles behind understanding the driving forces and resisting forces in any situation if change is to happen:
    • Force Field Analysis, examining the driving and resisting forces (Lewin)
    • Three-step model of organizational change (Lewin)
    • The factors in the change formula (Beckhard and Harris)
    • The four phases of planned change that draws on the disciplines of project management (Bullock and Batten)
    • The Eight Step Model for transforming your organization (Kotter) (Note: Fig.3.3 on P127 is not examined)
    • The four components in the congruence model that draws on the socio-technical view of organizations and addresses the dynamics of what happens in an organization when we try to change it. (Nadler and Tushman)
    • The three phases in managing transition and the distinction between planned change and transition (Bridges)
    • The “principles of environmental systems” for how organizations operate and its relevance to sustaining and renewing organizational change (Senge et al)

    Module 4: Leading Change

    • The leader’s role linked to each of the four key organizational metaphors
    • The description of visionary leadership including
    • The characteristics of visionary leaders (Bennis)
    • What leaders really do (Kotter)
    • The characteristics of other theories on leadership approaches
    • Transformational and transactional leadership (Bass; Bryman)
    • Story telling leadership (Gardner)
    • Adaptive leadership (Heifitz and Laurie)
    • Connective leadership (Lipman-Blumen) (Note: Leadership for the 21st century and Table 4.3 are not examined)
    • The characteristics of other theories on leadership approaches
    • Transformational and transactional leadership (Bass; Bryman)
    • Story telling leadership (Gardner)
    • Adaptive leadership (Heifitz and Laurie) 4. Connective leadership (Lipman-Blumen) (Note: Leadership for the 21st century and Table 4.3 are not examined)
    • The leadership styles and skills (Goleman)
    • Leadership styles that get results
    • Emotional competencies for leaders
    • The different leadership focus for different phases of change:
    • Kotter’s recommended actions for the first four change steps in leading change
    • Learning how to persevere (Kanter)
    • Leading people through transition (Bridges) (Note: Inner and outer leadership, Table 4.6, P185-6 not examined at Foundation level)
    • The importance of self-knowledge and inner resources:
    • The role of self-knowledge (Bennis)
    • Characteristics of principle-centered leaders (Covey)
    • Covey’s seven habits (Note: Erikson, Table 4.8 is not examined)

    Course Curriculumof the Change Management Foundation and Practitioner Certification Training

    The Change Management F&P curriculum follows the official Change Management Body of Knowledge (CMBoK) and covers Individual, Team, Organizational, and Leading Change at both Foundation and Practitioner depth.

    Change Management Foundation Course Curriculum

    Change Management Practitioner Course Curriculum

    image

    100% Secure and Safe download

    The Change Management Skills You Will BuildPractical, Model-Based Capability

    The combined Foundation and Practitioner programme builds knowledge and applied capability across all five change management topic areas. By the end, you can plan, lead and embed change and sit both exams with confidence.

    How Individuals Experience Change

    Skills covered in change management start with the human response to change. Apply Bridges' Transition Model and the ADKAR framework to understand resistance, support people through endings and new beginnings, and diagnose where individual change has stalled.

    How Organisations Change

    Select and apply organisational change models including Lewin's three-step model, Kotter's eight-step model and the McKinsey 7-S framework, and read organisational culture as an enabler or barrier using Schein's levels of culture.

    Stakeholder Engagement and Communication

    Identify and analyse stakeholders, build engagement strategies, and design change communication plans. Use influence and persuasion technique, including Cialdini's principles, to move people from awareness to commitment.

    Change Practice and Planning

    Run change impact assessments, build a full change management plan covering communication, training, resistance and benefits, and apply the tools that embed and sustain change well beyond go-live.

    Personal and Professional Management

    Develop the mindset, emotional intelligence and coaching skills of an effective change practitioner, using Goleman's domains to build trust, manage conflict and act ethically under pressure during difficult change.

    Scenario-Based Exam Technique

    Prepare for both exams with confidence: closed-book practice for the Foundation multiple-choice paper and open-book, scenario-based technique for the Practitioner exam, including efficient navigation of the Practitioner Guide.

    Who Should TakeChange Management F&P Certification Training in Portugal?

    Change Leaders

    Change Project Managers

    Transformation Managers

    Business Change Managers

    Operational Line Managers

    Project Team Members

    HR Representatives

    Business Managers

    Project and Program Managers

    Who Can Take This Certification Training

    Change Management F&P Training Optionsfor Professionals and Teams

    We offer flexible training formats designed to suit different learning preferences, schedules, and professional goals. Whether you prefer classroom learning, live online sessions, team-based learning, or personalized coaching, choose the option that best supports your Change Management Foundation & Practitioner learning journey.

    Change Management Live Virtual Training

    • Live online instructor-led sessions

    • Interactive discussions and virtual activities

    • Expert guidance from experienced trainers

    • Practice assessments and revision support

    • Dedicated Q&A sessions for concept clarification

    • Fixed schedules for accountability and momentum

    • Small batch sizes for personalized attention

    • Access from any location with internet connectivity

    EUR 1380

    Attend fully interactive online sessions from anywhere while benefiting from real-time instructor guidance and collaborative learning experiences. This Virtual Change Management F&P training option provides flexibility while maintaining direct engagement with experienced trainers.

    Best For: Professionals seeking the flexibility of online learning without compromising on live instructor interaction.

    Change Management Classroom Training

    • Instructor-led classroom sessions

    • Interactive discussions and group activities

    • Real-world examples and practical exercises

    • Structured learning with fixed schedules

    • Opportunities for peer networking and collaboration

    • Practice assessments and knowledge checks

    • Dedicated Q&A and concept clarification

    • Immediate trainer feedback and support

    Learn through face-to-face sessions led by experienced instructors in a collaborative classroom environment. This Classroom Change Management F&P training format combines expert guidance, peer interaction, and practical exercises to create an engaging learning experience.

    Best For: Learners who prefer in-person interaction, structured schedules, and collaborative learning experiences.

    Change Management Corporate Group Training

    • Customized training aligned to organizational goals

    • Flexible delivery: onsite, virtual, hybrid, or blended

    • Scheduling tailored to business availability

    • Role-based examples and industry-relevant discussions

    • Progress tracking and learner assessments where applicable

    • Dedicated coordination and administrative support

    • Consistent learning experiences across teams

    • Scalable delivery for local, regional, or global workforces

    Designed for organizations that want to build change leadership capabilities, improve transformation outcomes, and support workforce development through structured learning initiatives. This format is ideal for Change Management F&P training for companies in Portugal seeking to equip teams with practical change management skills.

    Best For: Organizations looking to upskill employees, address capability gaps, and deliver consistent training across teams.

    Change Management Focused 1-to-1 Training

    • One-to-one instructor attention

    • Customized learning plans and objectives

    • Flexible scheduling based on availability

    • Personalized feedback and coaching

    • Additional focus on challenging topics

    • Targeted practice and revision support

    • Faster clarification of questions and concepts

    • Learning pace is adapted to individual needs

    Receive personalized instruction tailored to your goals, pace, and learning requirements through dedicated sessions with an expert trainer. This format provides Change Management F&P coaching for professionals seeking individualized support with certification preparation, stakeholder engagement strategies, and organizational change initiatives.

    Best For: Professionals seeking personalized guidance, accelerated learning, or focused support to achieve specific outcomes.

    Change Management Live Virtual Training

    Change Management Live Virtual Training

    Live online instructor-led sessions

    Interactive discussions and virtual activities

    Expert guidance from experienced trainers

    Practice assessments and revision support

    Dedicated Q&A sessions for concept clarification

    Fixed schedules for accountability and momentum

    Small batch sizes for personalized attention

    Access from any location with internet connectivity

    Starts from

    EUR 1380

    Please Note: Attend fully interactive online sessions from anywhere while benefiting from real-time instructor guidance and collaborative learning experiences. This Virtual Change Management F&P training option provides flexibility while maintaining direct engagement with experienced trainers.

    Best For: Professionals seeking the flexibility of online learning without compromising on live instructor interaction.

    Loading schedules…

    Why Choose Invensis LearningFor Change Management Training in Portugal?

    As a trusted provider of the Change Management Foundation & Practitioner Certification Course, Invensis Learning delivers structured Foundation and Practitioner training for professionals and organisations building change capability in Portugal. Our programmes combine experienced change-qualified trainers, courseware aligned to the official exam syllabi, flexible delivery and learner-focused support. Whether you enrol as an individual or plan corporate training for your team, Invensis Learning provides a professional learning experience built around practical understanding, real-world application and measurable outcomes, backed by ISO 9001:2015 and ISO 27001:2022 certification.

    • Experienced change-qualified trainers with real transformation exposure
    • Training aligned to the official Foundation and Practitioner exam syllabi
    • Flexible formats for individuals, teams and corporate groups
    • Structured courseware, case studies and mock exams for both levels
    • First-attempt guidance for the Foundation and Practitioner exams
    • Live virtual and onsite delivery across Portugal and worldwide
    • Dedicated learner support before, during and after training
    • ISO 9001:2015 and ISO 27001:2022 certified training operations

    500+

    Corporate Clients

    15+

    Years of Training Excellence

    24/7

    Learner Support

    50+

    Industries Served

    ISO 9001:2015 Certified

    ISO 9001:2015 Certified

    ISO 27001:2022 Certified

    ISO 27001:2022 Certified

    Secure SSL Encryption

    Secure SSL Encryption

    Leaders in Training industry for 12+ years

    Leaders in Training industry for 12+ years

    Over 5000 five star reviews

    Over 5000 five star reviews

    Level AA conformance, W3C WCAG 2.2

    Level AA conformance, W3C WCAG 2.2

    Change Management Foundation and Practitioner Training Locations in PortugalInstructor-led in-person Classroom training is available for group batches. All other public cohorts are delivered as Instructor-led Live Virtual. See available cohorts

    Change Management Foundation and Practitioner Training Location in Portugal

    Four Seasons Ritz, R. Rodrigo da Fonseca 88, 1099-039 Lisboa, Portugal

    Change Management Foundation and Practitioner Training Location in Portugal

    Reid's Palace, A Belmond Hotel, Estrada Monumental 139, 9000-098 Funchal, Portugal

    corporate banner

    Corporate Change Management Training in PortugalFor Your Teams

    • Suitable for small, medium and large teams
    • Customised schedules aligned to team and business availability
    • Flexible delivery through onsite, live virtual or hybrid formats
    • Experienced change-qualified trainers with sector-relevant expertise
    • Role-based examples that improve real workplace application
    • Dedicated coordination and support for group programmes
    • Scalable delivery for teams across Portugal and global hubs

    Leading Organisations

    AccentureDeloitteEDPGalpMillennium BCPBNP Paribas

    What Our Learners Say

    Passed Both Exams with Confidence

    "The combined Foundation and Practitioner training finally gave me the structure to lead change properly. The trainer made ADKAR and Kotter practical, and the open-book technique for the Practitioner exam was exactly what I needed to pass both papers."

    Ana Silva

    HR Business Partner

    0/0

    The People Side I Was Missing

    "As a project manager moving into transformation, I needed the people side of change. The stakeholder and resistance techniques were immediately useful on my current programme in Lisbon, and the mock exams made the format feel familiar."

    Miguel Costa

    Project Manager

    0/0

    Practical and Well Structured

    "Very well structured content and a knowledgeable trainer. The organisational change models and communication planning sessions were the highlight for me, and the scenario practice really helped for the Practitioner exam."

    Sofia Martins

    Organisational Development Specialist

    0/0

    A Shared Change Language for Our Team

    "We trained a group of change leads ahead of a major restructuring. The team came away with a shared language for engagement and resistance, and adoption on our programme has been noticeably smoother. The corporate delivery was flexible around our schedule."

    Ricardo Almeida

    Transformation Lead, Financial Services

    0/0

    Tailored Corporate Training That Delivered

    "We ran the combined programme for our shared services team in Porto. The trainers tailored the case studies to our context, and our people now apply change models consistently across projects. A strong, well-organised corporate training experience."

    Beatriz Santos

    L&D Manager, Technology and Shared Services

    0/0



    Trustpilot

    4.6

    Ratings

    100K+

    Happy Learners

    100+

    Locations Worldwide

    99%

    Training Satisfaction

    Enquire with us now

    Drop us a query and our learning consultant will reach out to you shortly

    Get Course Details & Pricing

    Fill out this form and we will respond quickly.

    We also deliver Change Management Foundation and Practitioner Training across multiple cities

    Invensis Learning delivers industry-leading Change Management Foundation and Practitioner training solutions tailored for individuals and organizations.

    LisbonPorto

    Explore Our Other Course Categories

    Agile Certification Training Courses

    IT Service Management Certification Training Courses

    Quality Management Certification Courses

    DevOps

    IT Governance Certification Training Courses

    Other Related Courses

    Advanced

    PMP Certification

    Foundation

    CAPM Exam Prep

    Advanced

    Change Management Foundation and Practitioner

    Foundation

    Oracle Primavera P6

    Advanced

    PRINCE2 Practitioner

    Foundation

    PRINCE2 Foundation

    Advanced

    PRINCE2 Foundation & Practitioner

    Advanced

    PMI-CP Certification

    Foundation

    Project Management Fundamentals

    Advanced

    PMI-RMP Certification

    Advanced

    PgMP Certification

    Advanced

    PfMP Certification

    Foundation

    JIRA

    Foundation

    Microsoft Project

    Foundation

    Lean Project Management

    Advanced

    Business Analysis Foundation and Practitioner

    Frequently Asked QuestionsHere's everything you may ask...

    Yes. Change management is a distinct, in-demand skill across Portugal, with strong demand in consulting, banking, technology hubs and pharma. The Foundation and Practitioner credential proves you can drive adoption, and change specialist roles in Lisbon average around EUR 46,929 with senior roles far higher.

    General

    Is the change management certification worth it in Portugal?

    Yes. Change management is a distinct, in-demand skill across Portugal, with strong demand in consulting, banking, technology hubs and pharma. The Foundation and Practitioner credential proves you can drive adoption, and change specialist roles in Lisbon average around EUR 46,929 with senior roles far higher.

    What is the Change Management Foundation and Practitioner certification?

    The Change Management Foundation and Practitioner (CM-F&P) is a two-level qualification covering the people and culture side of organisational change. Foundation validates your knowledge of change concepts and models, while Practitioner proves you can apply them to real organisational scenarios.

    Who should take this change management course?

    It suits HR business partners, project and programme managers, organisational development practitioners, consultants and leaders who drive or support change. There are no formal prerequisites for Foundation, so it is open to professionals at any career stage.

    Which standard is the certification based on?

    The training is built on the Change Management Body of Knowledge (CMBoK) from the Change Management Institute and the current Change Management Practitioner Guide, covering models such as ADKAR, Kotter, Lewin, Bridges, McKinsey 7-S and Schein.

    Is the change management qualification recognised internationally?

    Yes. It is recognised in over 150 countries and is especially well respected across the UK, Europe and markets where change management is an established profession, including the multinationals operating in Lisbon and Porto.

    Pricing

    What is included in the change management course fee?

    The fee typically includes instructor-led training for both levels, courseware aligned to the official syllabi, case studies, mock exams and learner support. Exam voucher inclusion is confirmed at enrolment. Request a quote for the latest details.

    How much does change management training cost in Portugal?

    Pricing varies by delivery format and whether you enrol as an individual or a group. Combined Foundation and Practitioner training is quoted in euros. Contact a learning advisor for current pricing and available batches.

    Are the exam fees included in the training price?

    Exam voucher inclusion varies by package. Some packages bundle the Foundation and Practitioner exam vouchers, while others quote them separately. Confirm what is included for your chosen format when you request a quote.

    Do you offer group or corporate discounts?

    Yes. We offer corporate group training with customised schedules and volume-based pricing for HR, PMO, transformation and leadership teams. Ask about corporate or group pricing for a tailored quote.

    What payment options are available?

    We accept major cards and bank transfers, and offer instalment options on selected plans. Speak with a learning advisor to choose the option that suits you.

    Exam

    How many exams are there and what are the formats?

    There are two separate exams. Foundation is 50 multiple-choice questions in 40 minutes, closed book. Practitioner is a 2.5-hour, open-book, scenario-based paper of 5 sections worth 16 marks each. You must pass both to hold both credentials.

    What are the passing scores for the two exams?

    Both exams require 50% to pass. Foundation needs 25 out of 50 questions correct. Practitioner needs 40 out of 80 marks, spread across the 5 scenario-based sections.

    Do I need Foundation before taking the Practitioner exam?

    Yes. Change Management Foundation certification is required before the Practitioner exam. The combined programme runs both levels in sequence, with Foundation covered first, then Practitioner.

    What does open book mean for the Practitioner exam?

    You may use the Change Management Practitioner Guide during the Practitioner exam. However, the scenario-based sections need analysis and judgement, so deep method knowledge and efficient guide navigation both matter. You cannot simply look up answers.

    What happens if I do not pass an exam first time?

    You can re-sit either exam. Our training includes first-attempt guidance, mock exams and scenario practice to help you prepare thoroughly. Confirm the current re-sit policy and any fees with our team before you book.

    Course Content

    What topics does the change management course cover?

    The programme covers five topic areas: Change and the Individual, Change and the Organisation, Communication and Stakeholder Engagement, Change Practice, and Personal and Professional Management, at both knowledge and applied levels.

    Can a beginner take this course?

    Yes. Foundation has no prerequisites and starts from first principles, so beginners are welcome. The training builds from core concepts to applied practice, with case studies and support to help you keep pace across both levels.

    Which change models will I learn?

    You will learn a broad set of models, including Bridges' Transition Model, ADKAR, Lewin's three-step model, Kotter's eight-step model, McKinsey 7-S, Schein's culture model, Goleman's emotional intelligence domains and Cialdini's principles of influence.

    Are practice tests and mock exams included?

    Yes. The programme includes practice questions and mock exams for both levels, with closed-book practice for Foundation and open-book, scenario-based practice for Practitioner, to help you identify gaps and build readiness.

    How long is the training?

    The combined Foundation and Practitioner programme is delivered as a 40-hour course. The number of days varies with the schedule format, from intensive full days to extended part-day sessions.

    Enrollment

    How do I enrol in the change management course?

    You can enrol through the Invensis Learning website. Choose your preferred format, complete payment, and you will receive access to schedules, courseware and learning resources. Talk to a learning advisor if you need help choosing a batch.

    What training formats are available in Portugal?

    We offer online (live virtual) instructor-led training, onsite classroom sessions and customised corporate group training, so you can choose the format that fits your schedule and location in Portugal.

    When can I start and how soon are the next batches?

    New live virtual batches run regularly, and corporate sessions are scheduled around your team's availability. See upcoming schedules or speak with a learning advisor to find the next start date that works for you.

    Can I reschedule or transfer my enrolment?

    Yes. Flexi options let you reschedule or transfer to another batch on selected plans. Contact support to arrange this before your session begins.

    What is the refund or cancellation policy?

    Refunds and cancellations follow our published policy, and selected plans include a money-back option. Reach out to our team for the details that apply to your enrolment.