Course Overview

    Overview

    Course Highlights

    Eligibility Criteria

    Benefits

    Exam Format

    Certification Cost

    What Is the Certified ScrumMaster Certification?Your Foundation in the Scrum Framework

    The Certified ScrumMaster (CSM) is Scrum Alliance's entry-level certification for professionals who want to lead or work within Scrum teams. It validates your understanding of the Scrum framework, the Scrum Master role, and the values that make agile teams effective, and it is the most widely recognised Scrum Master credential worldwide, with over one million certificates issued. Aligned to the current Scrum Guide, the November 2020 edition, and the Scrum Alliance CSM Learning Objectives, the course is delivered by a Certified Scrum Trainer (CST) across a 16-hour programme. You explore Scrum theory and empiricism, the five Scrum values, all five Scrum events, the three artefacts, and the servant-leadership behaviours a Scrum Master brings to a team. In Belgrade, where record ICT exports and nearshore delivery for Western European clients have made agile a baseline expectation, a CSM signals that you can facilitate sprints, remove impediments and coach teams to deliver. Course completion unlocks the online Scrum Alliance exam, and passing earns your credential plus a two-year Scrum Alliance membership. Start your Scrum Master journey with Invensis Learning.

    Invensis Learning is aligned with Scrum Alliance to provide CSM certification in Belgrade. The training is delivered by Certified Scrum Trainers (CST) using official Scrum Alliance courseware and the CSM Learning Objectives.

    What Is the Certified ScrumMaster Certification?Your Foundation in the Scrum Framework

    Certification Badge

    Invensis Learning is aligned with Scrum Alliance to provide CSM certification in Belgrade. The training is delivered by Certified Scrum Trainers (CST) using official Scrum Alliance courseware and the CSM Learning Objectives.

    Key Highlightsof the CSM Certification Training Course

    CSM Certification Eligibility in BelgradeDo You Qualify for the CSM Exam?

    BenefitsOf Earning Your CSM Credential

    CSM Exam Format in BelgradeWhat to expect on exam day

    The Certified ScrumMaster (CSM) assessment validates your understanding of the Scrum framework and your readiness to serve as a Scrum Master on delivery teams. The assessment focuses on the Scrum Guide foundations, the three roles (Product Owner, Scrum Master, Developers), the five events, the three artifacts, and the values and theory underpinning empirical process control. Through a combination of multiple-choice questions, candidates are tested on their ability to apply Scrum principles in real-world team environments.

    CSM Certification Cost in Belgrade

    Note: Prices may vary depending on your location and delivery preferences. Reach out to our learning advisors for the exact pricing details.

    Where a CSM Career Leads in BelgradeRoles, Demand and Earning Outlook

    CSM has become a baseline credential for agile delivery roles across Belgrade, valued by IT services firms, nearshoring providers, banks and global development centres that deliver for Western European clients. As Serbia's ICT sector sets export records and agile becomes the default way of working, certified Scrum Masters are in demand from entry level through to Agile Coach. Here is what the Belgrade market is telling us right now.

    Why Belgrade Employers Need Certified Scrum Masters

    CSM is more than a certificate. It is a career step for professionals who want to lead agile teams. Join Scrum Masters across Belgrade who turn framework knowledge into better delivery. Start your journey today.

    Your Belgrade Career Transformation

    Where You Stand Today,

    And Where CSM Certification Takes You

    Belgrade's ICT sector is expanding on record exports and nearshore demand, and employers increasingly separate certified Scrum Masters from those who have only picked up agile on the job. Here is which side of that line you want to be on.

    Sources: worldsalaries, InfoPlate, Glassdoor (Serbia) 2025-2026.

    How to Get CSM Certified in BelgradeStep-by-Step Certification Process

    The path to online CSM certification in Belgrade is straightforward. Complete the 2-day Certified Scrum Trainer® (CST®)-led course, take the Scrum Alliance assessment online, and activate your credential through your Scrum Alliance account. Most learners complete the process within a few days of finishing the course.

    Step 1: Enrol in the 2-Day CSM Course

    Choose your preferred Invensis Learning CSM cohort (2-Day Live Online Bootcamp or Corporate Group Training). All cohorts are led by a Scrum Alliance Certified Scrum Trainer® (CST) using official courseware and the latest Scrum Guide.

    Step 2: Attend and Participate in the Full Course

    Attend both days and take part in the workshops, exercises, and discussions. Active participation in the full 16-hour course is required by Scrum Alliance to become eligible for the CSM test.

    Step 3: Receive Your Scrum Alliance Test Invitation

    After the course, your CST submits your participation to Scrum Alliance, which emails you an invitation to take the online CSM test through your Scrum Alliance account.

    Step 4: Take the CSM Test

    Complete the CSM test online: 50 multiple-choice questions in 60 minutes, with a 74% pass mark (37 of 50). You receive two free attempts within 90 days of completing the course.

    Step 5: Accept the License Agreement and Earn CSM

    On passing, accept the Scrum Alliance License Agreement in your account to activate your Certified ScrumMaster® credential, digital badge, and 2-year Scrum Alliance membership.

    Step 6: Maintain Your Credential

    CSM is valid for 2 years. Renew by earning 20 Scrum Education Units (SEUs) and paying the Scrum Alliance renewal fee before your credential expires.

    Module 1: Agile and Scrum Overview

    • Agile Manifesto
    • 12 Principles
    • 4 values
    • Scrum Foundations (5 Scrum Values)

    Module 2: The Three Roles in Scrum

    • Scrum Master roles and challenges
    • Product Owner roles and responsibilities
    • Development team roles and responsibilities

    Module 3: Scrum Ceremonies

    • Sprint planning
    • Daily Scrum
    • Sprint Review
    • Sprint Retrospective

    Module 4: Scrum Artifacts

    • Product Backlog
    • Sprint Backlog
    • Product Increment

    Module 5: Sprint Execution

    • Sprint Execution Planning
    • Flow management
    • Resolution meetings
    • Communication (Taskboard, Sprint burndown chart using story points, hours effort)

    Module 6: Daily Scrum and Sprint Retrospective

    • Activities in daily scrum
    • Activities in a sprint retrospective

    Module 7: Definition of Done (DoD) and Acceptance Criteria

    • Definition of Done for a feature (user story or product backlog item)
    • Definition of Done for a sprint
    • Definition of Done for a release
    • Definition of Done vs. Acceptance criteria
    • Done vs. Done-Done

    Module 8: Definition of Ready

    • Definition of Ready for user story
    • Definition of Ready for sprint

    Module 9: Release Planning

    • Definition of release planning
    • Who takes part in release planning
    • Steps in Release planning
    • Output of Release Planning

    Module 10: Sprint Burndown Chart

    • Definition
    • Why and when to use a sprint burndown chart
    • Information obtained from sprint burndown chart

    Module 11: Release Burn-Up Chart

    • Definition
    • Features
    • How to create a release burn-up chart (steps)?

    Module 12: Product Planning

    • What is product planning
    • What is product vision
    • How to create a product backlog
    • Product Roadmap
    • Minimum Releasable features (or) Minimum Marketable Features
    • Minimum Viable Products

    Module 13: User Stories

    • What are user stories?
    • Structure/format of user stories
    • INVEST criteria

    Module 14: Agile Estimation

    • Definition
    • Benefits of Agile Estimation
    • Agile estimation techniques

    Module 15: Planning Poker

    • Definition
    • Benefits
    • Participants
    • How to play planning poker?
    • Planning Poker rules

    Course Curriculumof the Certified ScrumMaster (CSM) Training

    The CSM curriculum follows the official Scrum Alliance CSM Learning Objectives and the latest Scrum Guide. Modules are delivered over 2 days by a Certified Scrum Trainer® with hands-on workshops, facilitated exercises, and real Scrum scenarios.

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    The Scrum Skills You Will BuildReady to Apply from Day One

    This CSM course teaches you the full Scrum framework and the servant-leadership skills a Scrum Master applies day to day. By the end, you can facilitate sprints, coach a Scrum team, and manage the artefacts and events that keep delivery transparent and adaptive, all aligned to the 2020 Scrum Guide.

    Scrum Theory and Empiricism

    Understand the empirical foundation of Scrum and its three pillars of transparency, inspection and adaptation, and why Scrum thrives in complex work. You will be able to explain how the framework helps teams inspect and adapt every sprint.

    Living the Five Scrum Values

    Apply commitment, focus, openness, respect and courage to build trust and psychological safety. You will learn how a Scrum Master models these values so teams communicate honestly and improve continuously.

    Building Effective Scrum Teams

    Learn how the Scrum Master, Product Owner and Developers work as one self-managing, cross-functional team. You will be able to coach self-management, reduce handoffs and clarify accountabilities across the team.

    Facilitating All Five Scrum Events

    Facilitate Sprint Planning, the Daily Scrum, Sprint Review and Retrospective within the Sprint, keeping each event purposeful and inside its timebox. You will practise facilitation techniques that surface real improvements.

    Managing Scrum Artefacts and Commitments

    Work with the Product Backlog, Sprint Backlog and Increment, and their commitments: the Product Goal, Sprint Goal and Definition of Done. You will learn to keep work transparent and hold a shared standard of quality.

    Mastering the Scrum Master Role

    Apply servant leadership to serve the team, the Product Owner and the wider organisation. You will practise coaching, impediment removal and stakeholder facilitation that move teams toward high-value increments.

    Who Should TakeCSM Training in Belgrade?

    Scrum Master

    Agile Team Lead

    Project Manager (Agile)

    Delivery Manager

    Team Lead

    Product Manager

    Business Analyst (Agile teams)

    Agile Coach (aspiring)

    Who Can Take This Certification Training

    Certified ScrumMaster (CSM) Training Modesfor Professionals and Teams

    We offer flexible training formats designed to suit different learning preferences, schedules, and professional goals. Whether you prefer collaborative classroom learning, live online sessions, team-based training, or personalized guidance, choose the option that best supports your Scrum learning and professional development journey.

    CSM Live Virtual Training

    • Live online instructor-led sessions

    • Interactive discussions and virtual activities

    • Expert guidance from experienced trainers

    • Practice assessments and revision support

    • Dedicated Q&A sessions for concept clarification

    • Fixed schedules for accountability and momentum

    • Small batch sizes for personalized attention

    • Access from any location with internet connectivity

    RSD 83530

    Attend fully interactive online sessions from anywhere while benefiting from real-time instructor guidance and collaborative learning experiences. This virtual CSM training in Belgrade option enables professionals to participate from any location.

    Official Scrum Akiance International-aligned Course Material

    Best For: Professionals seeking the flexibility of online learning without compromising on live instructor interaction.

    CSM Classroom Training

    • Instructor-led classroom sessions

    • Interactive discussions and group activities

    • Real-world examples and practical exercises

    • Structured learning with fixed schedules

    • Opportunities for peer networking and collaboration

    • Practice assessments and knowledge checks

    • Dedicated Q&A and concept clarification

    • Immediate trainer feedback and support

    Learn through face-to-face sessions led by experienced instructors in a collaborative classroom environment. This classroom CSM training in Belgrade format combines expert guidance, peer interaction, and hands-on activities to create an engaging learning experience.

    Official Scrum Akiance International-aligned Course Material

    Best For: Learners who prefer in-person interaction, structured schedules, and collaborative learning experiences.

    CSM Corporate Group Training

    • Customized training aligned to organizational goals

    • Flexible delivery: onsite, virtual, hybrid, or blended

    • Scheduling tailored to business availability

    • Role-based examples and industry-relevant discussions

    • Progress tracking and learner assessments where applicable

    • Dedicated coordination and administrative support

    • Consistent learning experiences across teams

    • Scalable delivery for local, regional, or global workforces

    Designed for organizations that want to build Agile capabilities at scale, standardize Scrum practices, and support workforce development through customized team learning initiatives. This format is ideal for CSM training for companies in Belgrade seeking to strengthen Agile delivery and team collaboration across the organization.

    Official Scrum Akiance International-aligned Course Material

    Best For: Organizations looking to upskill employees, address capability gaps, and deliver consistent training across teams.

    CSM Focused 1-to-1 Training

    • One-to-one instructor attention

    • Customized learning plans and objectives

    • Flexible scheduling based on availability

    • Personalized feedback and coaching

    • Additional focus on challenging topics

    • Targeted practice and revision support

    • Faster clarification of questions and concepts

    • Learning pace is adapted to individual needs

    Receive personalized instruction tailored to your goals, pace, and learning requirements through dedicated sessions with an expert trainer. This format provides CSM coaching in Belgrade for professionals seeking individualized support and focused learning guidance.

    Official Scrum Akiance International-aligned Course Material

    Best For: Professionals seeking personalized guidance, accelerated learning, or focused support to achieve specific outcomes.

    CSM Live Virtual Training

    CSM Live Virtual Training

    Live online instructor-led sessions

    Interactive discussions and virtual activities

    Expert guidance from experienced trainers

    Practice assessments and revision support

    Dedicated Q&A sessions for concept clarification

    Fixed schedules for accountability and momentum

    Small batch sizes for personalized attention

    Access from any location with internet connectivity

    Starts from

    RSD 83530

    Please Note: Attend fully interactive online sessions from anywhere while benefiting from real-time instructor guidance and collaborative learning experiences. This virtual CSM training in Belgrade option enables professionals to participate from any location.

    Official Scrum Akiance International-aligned Course Material

    Best For: Professionals seeking the flexibility of online learning without compromising on live instructor interaction.

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    Why Choose Invensis LearningFor Your CSM Certification Training in Belgrade?

    As a trusted CSM training company in Belgrade, Invensis Learning delivers Scrum Alliance aligned CSM training for professionals and teams across Belgrade who want to build agile delivery capability and earn a globally recognised credential. Our programmes combine Certified Scrum Trainers, flexible live virtual and onsite formats, structured courseware and learner-focused support. Whether you enrol as an individual or plan corporate training for your team, we provide a professional learning experience built around practical understanding, real-world application and a clear path from training to certification.

    • Scrum Alliance aligned CSM training delivered by a Certified Scrum Trainer (CST)
    • Experienced, accredited trainers with real agile delivery expertise
    • Live virtual and onsite formats to fit working professionals in Belgrade
    • ISO 9001:2015 quality and ISO 27001:2022 information-security certified
    • Practical case studies on facilitation, coaching and impediment removal
    • Guidance to complete the course and pass the Scrum Alliance exam on your first attempt
    • Two-year Scrum Alliance membership included on course completion
    • Dedicated learner support before, during and after training

    500+

    Corporate Clients

    15+

    Years of Training Excellence

    24/7

    Learner Support

    50+

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    ISO 9001:2015 Certified

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    ISO 27001:2022 Certified

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    Leaders in Training industry for 12+ years

    Leaders in Training industry for 12+ years

    Over 5000 five star reviews

    Over 5000 five star reviews

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    Certified ScrumMaster (CSM) Locations in the SerbiaAll our classroom training is now available online at your convenience

    Certified ScrumMaster (CSM) in Serbia

    Hyatt Regency Belgrade, 5, Milentija Popovića, MZ Staro Sajmište, City Municipality Novi Belgrade, Belgrade, City of Belgrade, Central Serbia, 11070, Serbia

    Certified ScrumMaster (CSM) in Serbia

    Hilton Belgrade, 35, Kralja Milana, Belgrade (Vračar), City Municipality of Vračar, City of Belgrade, Central Serbia, 11167, Serbia

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    CSM Corporate Training in BelgradeFor Your Teams

    • Suitable for small, medium and large delivery teams
    • Customised schedules aligned to your team's availability
    • Live virtual, onsite or hybrid delivery across Belgrade
    • Certified Scrum Trainers with real agile delivery experience
    • Role-based examples for development, QA and product teams
    • Dedicated coordination and support for group programmes
    • Scalable delivery for teams across Serbia and global sites

    Leading Organisations

    HTEC GroupVega ITEndavaLevi9ComtradeTelekom Srbija

    What Our Learners Say

    Passed the Exam and Improved My Retros

    "The CSM course finally connected the Scrum mechanics I used daily with the theory and values behind them. The trainer's facilitation exercises changed how I run retrospectives, and I passed the Scrum Alliance exam the same week."

    Milos Jovanovic

    Scrum Master

    0/0

    A Confident Step into the Scrum Master Role

    "I moved from development into a Scrum Master role after this training. The sessions on servant leadership and impediment removal gave me the confidence to lead my team's sprints and support the Product Owner."

    Ana Petrovic

    Software Developer

    0/0

    Practical and Directly Applicable

    "Clear, practical and well paced. The case studies on Sprint Planning and the Definition of Done were directly useful on my nearshore project, and the trainer answered every question."

    Nikola Ilic

    QA Engineer

    0/0

    Consistent Scrum Across Our Teams

    "We trained a full delivery squad and now run Scrum consistently across teams. Sprint predictability and stakeholder communication improved within a couple of sprints."

    Jelena Markovic

    Delivery Manager, IT Services

    0/0

    Standardised Our Agile Delivery

    "The corporate CSM programme standardised how our teams facilitate events and manage backlogs. It was tailored to our delivery context and the trainer was excellent throughout."

    Stefan Nikolic

    Head of Engineering, Fintech

    0/0



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    Frequently Asked QuestionsHere's everything you may ask...

    CSM, the Certified ScrumMaster credential, is Scrum Alliance's entry-level Scrum Master certification. It validates your grasp of the Scrum framework and the Scrum Master role, and it suits aspiring Scrum Masters, developers, testers and project managers moving into agile delivery.

    General

    What is the CSM certification and who is it for?

    CSM, the Certified ScrumMaster credential, is Scrum Alliance's entry-level Scrum Master certification. It validates your grasp of the Scrum framework and the Scrum Master role, and it suits aspiring Scrum Masters, developers, testers and project managers moving into agile delivery.

    Is the Certified ScrumMaster credential worth it in Belgrade?

    Yes. In Belgrade's fast-growing ICT sector, where agile delivery is a baseline expectation, a CSM helps you qualify for Scrum Master roles that average around RSD 1.3M a year in Serbia and rise well beyond for senior and coaching roles. It is valued across IT services, fintech and global development centres.

    Which Scrum Guide edition does the CSM course cover?

    The CSM course is based on the current Scrum Guide, the November 2020 edition, together with the Scrum Alliance CSM Learning Objectives. The 2020 Scrum Guide introduced the Product Goal and framed the Sprint Goal and the Definition of Done as commitments.

    Do I need experience to take the CSM?

    No. CSM has no formal education or work-experience prerequisite, so it suits people new to Scrum as well as those formalising hands-on experience. You do need to complete an approved course delivered by a Certified Scrum Trainer before you can sit the exam.

    How long is the CSM certification valid?

    CSM is valid for two years. To renew, you earn 16 Scrum Education Units (SEUs) and pay the Scrum Alliance membership renewal fee within each two-year cycle.

    What is the next step after CSM?

    The Advanced Certified ScrumMaster (A-CSM) is the next level in the Scrum Alliance Scrum Master track. CSM is the mandatory prerequisite, and A-CSM also requires at least 12 months in a Scrum Master role after certification.

    Pricing

    How much does CSM training cost in Belgrade?

    CSM training in Belgrade is priced by format and cohort, and the Scrum Alliance exam is typically included in the course fee paid to the training provider. For current pricing in your preferred format, request a quote from a learning advisor.

    What is included in the CSM course fee?

    The fee typically covers Scrum Alliance aligned courseware, delivery by a Certified Scrum Trainer, industry case studies, the online exam following the course, and a two-year Scrum Alliance membership on passing. Confirm exact inclusions when you enrol.

    Is the exam fee included in the training price?

    For CSM, the exam is taken online through the Scrum Alliance portal after the course, and it is usually included in the course fee paid to the training provider. Ask your learning advisor to confirm what your enrolment covers.

    Do you offer group or corporate discounts?

    Yes. We offer corporate group training with customised schedules and volume-based pricing for delivery teams and departments in Belgrade. Contact us for a tailored group quote.

    What payment options are available?

    We accept major credit and debit cards and bank transfers, with instalment options on selected plans. Speak with a learning advisor to choose the option that suits you.

    Exam

    What is the format of the CSM exam?

    The CSM exam is an open-book, online, multiple-choice test taken through the Scrum Alliance portal after you complete an approved course. It is based on the Scrum Alliance CSM Learning Objectives and the 2020 Scrum Guide.

    How many questions are on the CSM exam and how long is it?

    The CSM exam has 50 multiple-choice questions with a 60-minute time limit. It is taken online without a proctor after course completion.

    What is the passing score for the CSM exam?

    You need 74 percent to pass, which means at least 37 of the 50 questions correct. The exam is open book, so you can refer to your materials while you answer.

    What if I do not pass the first time?

    You have up to three attempts to pass within 90 days of completing the course. Our training and practice guidance are designed to help you clear the Scrum Alliance exam on your first attempt.

    Do I have to attend a course to get certified?

    Yes. Scrum Alliance requires attendance at an approved CSM course delivered by a Certified Scrum Trainer before the exam is unlocked. Self-study alone does not qualify you to sit the CSM exam.

    Course Content

    What topics does the CSM training cover?

    The course covers the six CSM areas: Scrum theory and principles, the five Scrum values, the Scrum team, the five Scrum events, the three Scrum artefacts, and the Scrum Master role, all aligned to the 2020 Scrum Guide.

    Can a beginner take this course?

    Yes. CSM is an entry-level certification with no prerequisites, and the training builds from Scrum fundamentals. It suits beginners as well as developers, testers and managers formalising their agile knowledge.

    How is the training delivered and how long is it?

    The CSM programme runs as a 16-hour course, delivered live virtual (online) or onsite by a Certified Scrum Trainer, over a two-day intensive or four half-day schedule depending on the batch.

    What learning materials are included?

    You receive Scrum Alliance aligned courseware, industry case studies on facilitation, coaching and impediment removal, and practice guidance to prepare for the online exam.

    Will I get hands-on practice?

    Yes. Sessions include practical exercises on Sprint Planning, retrospectives, backlog management and the Definition of Done, so you can apply Scrum in real delivery, not just pass the exam.

    Enrollment

    How do I enrol in the CSM course in Belgrade?

    You can enrol through the Invensis Learning website. Choose your preferred format and schedule, complete payment, and you will receive access to courseware and joining details. Talk to a learning advisor to pick the right batch.

    What training formats are available?

    We offer live virtual (online) instructor-led training, onsite classroom sessions and customised corporate group training, so you can learn in the format that fits your schedule in Belgrade.

    When are the upcoming CSM batches?

    New live virtual and onsite cohorts run regularly. See upcoming schedules on the website or ask a learning advisor about the next available CSM batch in your preferred format.

    Can I reschedule my enrolment to another batch?

    Yes. You can reschedule or transfer to another cohort under our flexi options. Contact support and we will help you move to a batch that works for you.

    What is the refund or cancellation policy?

    Refunds and cancellations follow our published policy, and selected plans include a money-back option. Reach out to our team for the details that apply to your enrolment.