Course Overview

    Overview

    Course Highlights

    Eligibility Criteria

    Benefits

    Exam Format

    Certification Cost

    What Is the ITIL 5 Foundation Bridge?Your Fast Route to the Latest Framework

    The ITIL (Version 5) Foundation Bridge is a transition qualification from AXELOS (PeopleCert) that updates ITIL 4 Foundation holders to ITIL 5, the fifth iteration of the IT Infrastructure Library. Passing the Bridge exam grants the ITIL 5 Foundation credential, exactly the same outcome as sitting the full ITIL 5 Foundation exam, without repeating the ITIL 4 content you already know. Invensis Learning's ITIL 5 Foundation Bridge certification training in Taiwan prepares practising ITSM professionals to master only what is new and changed in the latest generation of service management guidance. Across five official topic areas you cover the key enhancements in ITIL 5, digital product and service management, updated language and core concepts, the enhanced value creation approach, and how to apply ITIL Version 5 in practice. Delivered in live virtual and corporate formats, the one-day programme suits ITIL 4 certified service desk, incident, change and operations professionals in Taiwan's semiconductor, ICT, telecom and financial services sectors who need a current credential. With PeopleCert-accredited trainers, mock questions and exam guidance, you move from ITIL 4 to certified in ITIL 5 with a clear, supported path. Start your ITIL 5 journey with Invensis Learning.

    Invensis Learning is a Peoplecert Accredited Training Organization (2778) in Taiwan, approved to deliver official ITIL 5 Foundation Bridge certification training using accredited courseware and standards.

    What Is the ITIL 5 Foundation Bridge?Your Fast Route to the Latest Framework

    Certification Badge

    Invensis Learning is a Peoplecert Accredited Training Organization (2778) in Taiwan, approved to deliver official ITIL 5 Foundation Bridge certification training using accredited courseware and standards.

    Key Highlightsof the ITIL (Version 5) Foundation Bridge Training Course

    ITIL V5 Foundation Bridge Certification Eligibility in TaiwanDo You Qualify for the ITIL (Version 5) Foundation Bridge Exam?

    Why Upgrading to ITIL 5 Pays OffA Faster Path to Current Skills

    ITIL V5 Foundation Exam Format in TaiwanWhat to expect on exam day

    The ITIL V5 Foundation exam validates your understanding of the ITIL V5 service-management framework, building on the ITIL 4 Service Value System with the latest practice guidance. The exam focuses on the Service Value System, the four dimensions of service management, the ITIL guiding principles, the service value chain, and the practices that enable end-to-end service delivery. Through a combination of multiple-choice questions, candidates are tested on their ability to apply ITIL V5 principles in real-world service-management environments.

    ITIL V5 Foundation Bridge Certification Cost in Taiwan

    Note: Prices may vary depending on your location and delivery preferences. Reach out to our learning advisors for the exact pricing details.

    Where ITIL 5 Skills Take Your Career in TaiwanRoles, Demand and Pay

    ITIL remains the leading service management framework across Taiwan's semiconductor, ICT, telecom and financial services employers, all of which run large, uptime-critical IT operations. As AI infrastructure, cloud and data centres scale, organisations are modernising their service management, and professionals who hold the current ITIL 5 credential stand out. Demand runs from service desk and ITSM specialist roles up to service delivery and IT service managers, and here is what the market is telling us right now.

    Why ITIL 5 Skills Are in Demand Across Taiwan

    The ITIL 5 Foundation Bridge is the efficient way for ITIL 4 professionals in Taiwan to move to the latest framework. Join teams keeping their service management current. Start your journey today.

    Your Taiwan ITSM Career Shift

    Your Move from ITIL 4 to ITIL 5 in Taiwan

    The Before and After

    Taiwan's IT market is modernising fast with AI infrastructure, cloud and data centre investment, and employers increasingly separate professionals on the current ITIL framework from those still on ITIL 4. Here is which side of that line you want to be on.

    Sources: Glassdoor, ERI SalaryExpert, Michael Page Taiwan 2026.

    How to Get ITIL V5 Foundation Bridge Certified in TaiwanStep-by-Step Certification Process

    The ITIL V5 Foundation Bridge path in Taiwan is fast: complete the focused 1-day training and pass the bridge exam to update your ITIL Foundation credential. A prior ITIL Foundation certification is recommended.

    Step 1: Confirm Your Existing ITIL Foundation Credential

    Before enrolling, verify that you hold a valid ITIL Foundation certification. The ITIL V5 Foundation Bridge certification program in Taiwan is intended for professionals seeking to update their existing ITIL knowledge and credentials.

    Step 2: Enrol in the 1-Day ITIL V5 Foundation Bridge Course

    Choose your preferred Invensis Learning ITIL V5 Foundation Bridge cohort (1-Day Live Online Bootcamp or Corporate Group Training), delivered by ITIL-certified instructors.

    Step 3: Complete the Bridge Training

    Attend the focused 1-day course covering what's changed in the latest ITIL version, and complete the practice questions and mock exam.

    Step 4: Sit the ITIL V5 Foundation Bridge Exam

    Take the exam: 20 multiple-choice questions in 30 minutes, closed book, with a 65% pass mark (13 of 20), delivered online proctored or at a test center.

    Step 5: Update Your ITIL Foundation Credential

    On passing, your ITIL Foundation credential is updated to the latest version, with a digital badge. Your provisional result is available immediately after the online exam.

    Step 6: Maintain Your Certification

    ITIL certificates are valid for 3 years; renew via the CPD programme or re-examination before expiry.

    Module 1: What's New in ITIL Version 5

    • Overview of the evolution from ITIL 4 to Version 5
    • Understanding the 40% retained, 24% modified, and 36% new content breakdown
    • Key reasons for the Version 5 update

    Module 2: Enhanced ITIL Service Value System (SVS)

    • Evolution of the Service Value System in Version 5
    • Updated governance approaches
    • How guiding principles apply in AI-enabled environments
    • Value chain activities enhancements

    Module 3: Unified Digital Product and Service Lifecycle

    • Discover, Design, Develop/Build, Deploy/Launch, Deliver, Support, Experience, Improve
    • Understanding how products and services are managed together in a single, integrated lifecycle

    Module 4: AI Integration and AI Governance

    • AI-native framework principles
    • Responsible AI adoption guidance
    • AI governance concepts and frameworks
    • Managing AI-driven automation
    • Ethical AI considerations
    • Risk management for AI-enabled services

    Module 5: Value Streams and Value Co-Creation

    • Identifying, mapping, and managing value streams
    • Enhanced value stream mapping techniques
    • Improving flow, visibility, and outcomes
    • Value co-creation with stakeholders

    Module 6: Experience Management (New Emphasis)

    • Customer experience focus
    • User experience integration
    • Experience-driven service delivery
    • Measuring experience outcomes
    • Transparency and measurable value

    Module 7: Four Dimensions of Product and Service Management

    • Organizations and People, Information and Technology, Partners and Suppliers, Value Streams and Processes
    • How dimensions apply to digital products and services

    Module 8: Digital Operating Models

    • Modern organizational structures
    • Digital-first business approaches
    • Agile and adaptive ways of working
    • Integration with Design Thinking, Agile, and DevOps

    Module 9: Sustainability Integration

    • Sustainability-driven service design
    • Environmental responsibility in IT operations
    • Long-term operational resilience
    • Sustainable value creation

    Module 10: Updated ITIL Practices

    • Terminology updates in the 34 ITIL practices
    • How practices apply in Version 5 context
    • Practice alignment with unified lifecycle

    Module 11: Transformation and Change

    • Managing transformation in digital environments
    • Organizational Change Management (OCM) integration
    • Leading change in AI-enabled contexts

    Module 12: Role-Aligned Guidance

    • Clearer, more targeted guidance for specific roles
    • Practical, actionable frameworks
    • Less abstract, more dynamic models

    Course Curriculumof the ITIL (Version 5) Foundation Bridge Certification Training

    The ITIL V5 Foundation Bridge curriculum follows the official PeopleCert/AXELOS ITIL V5 Foundation Bridge syllabus and covers all tested topics. Modules are delivered over 1 days with scenario walkthroughs, chapter quizzes, and ITIL V5 Foundation Bridge-format mock exams that mirror the live PeopleCert paper.

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    The ITIL 5 Updates You Will MasterNew Concepts and Exam Readiness

    This ITIL 5 Foundation Bridge programme focuses only on what is new and changed relative to ITIL 4. By the end, ITIL 4 certified professionals can apply updated concepts, digital product and service management, and the enhanced value approach, and are ready for the Bridge exam.

    Key Enhancements Introduced in ITIL 5

    Understand what has changed since ITIL 4: the new and refined concepts, structural updates and updated terminology introduced in ITIL Foundation Version 5, so you can work confidently in an ITIL 5 environment.

    Digital Product and Service Management

    Explore how ITIL 5 reflects modern digital and AI-enabled operations, managing products and services across the Discovery, Design, Build, Operation, Delivery and Support lifecycle.

    Updated Language and Core Concepts

    Apply refreshed ITIL 5 terminology, the guiding principles and the four dimensions to communicate clearly and consistently across teams, partners, suppliers and business stakeholders.

    Enhanced Value Creation Approach

    Use ITIL 5's extended value co-creation model, including experience and sustainability, to link strategy, delivery and measurable outcomes across the full stakeholder ecosystem.

    Applying ITIL Version 5 in Practice

    Integrate ITIL 5 enhancements, including value stream mapping and management, into your existing ITIL 4 knowledge to improve collaboration, service performance and business results.

    Bridge Exam Readiness

    Prepare for the 20-question, 30-minute closed-book Bridge exam with practice questions mapped to the five official topic areas and single-answer multiple-choice technique.

    Who Should TakeITIL V5 Foundation Bridge Certification Training in Taiwan?

    IT Service Manager

    ITSM Practitioner

    Service Desk Lead

    IT Operations Manager

    Incident / Problem Manager

    Change Manager

    IT Project Manager

    ITIL-certified Professional

    Who Can Take This Certification Training

    ITIL V5 Foundation Bridge Certification Training Modesfor Professionals and Teams

    We offer flexible ITIL V5 Foundation Bridge training formats designed to suit different learning preferences, schedules, and professional goals. Whether you prefer instructor-led classroom sessions, live online learning, corporate team training, or personalized coaching, choose the option that best supports your ITIL V5 Foundation Bridge certification journey.

    ITIL V5 Foundation Bridge Live Virtual Training

    • Live online instructor-led sessions

    • Interactive discussions and virtual activities

    • Expert guidance from experienced trainers

    • Practice assessments and revision support

    • Dedicated Q&A sessions for concept clarification

    • Fixed schedules for accountability and momentum

    • Small batch sizes for personalized attention

    • Access from any location with internet connectivity

    TWD 17440

    Attend fully interactive online sessions from anywhere while benefiting from real-time instructor guidance and collaborative learning experiences. This ITIL V5 Foundation Bridge online training option offers flexibility while maintaining live engagement with certified trainers.

    Official PeopleCert (AXELOS)-aligned Course Material

    Best For: Professionals seeking ITIL V5 Foundation Bridge training online without compromising on live instructor interaction.

    ITIL V5 Foundation Bridge Classroom Training

    • Instructor-led classroom sessions

    • Interactive discussions and group activities

    • Real-world examples and practical exercises

    • Structured learning with fixed schedules

    • Opportunities for peer networking and collaboration

    • Practice assessments and knowledge checks

    • Dedicated Q&A and concept clarification

    • Immediate trainer feedback and support

    Learn through face-to-face sessions led by experienced instructors in a collaborative classroom environment. This Classroom ITIL V5 Foundation Bridge training format combines expert guidance, peer interaction, and practical exercises to help learners understand the latest ITIL updates and certification requirements.

    Official PeopleCert (AXELOS)-aligned Course Material

    Best For: Professionals who prefer in-person learning and structured preparation for the ITIL V5 Foundation Bridge certification exam.

    ITIL V5 Foundation Bridge Corporate Group Training

    • Customized training aligned to organizational goals

    • Flexible delivery: onsite, virtual, hybrid, or blended

    • Scheduling tailored to business availability

    • Role-based examples and industry-relevant discussions

    • Progress tracking and learner assessments where applicable

    • Dedicated coordination and administrative support

    • Consistent learning experiences across teams

    • Scalable delivery for local, regional, or global workforces

    Designed for organizations looking to upgrade employee knowledge to the latest ITIL framework, standardize service management practices, and strengthen operational excellence through team-based learning initiatives. This ITIL V5 Foundation Bridge corporate training solution can be customized to organizational requirements.

    Official PeopleCert (AXELOS)-aligned Course Material

    Best For: Organizations seeking ITIL V5 Foundation Bridge corporate training for employees and IT service management teams.

    ITIL V5 Foundation Bridge Focused 1-to-1 Training

    • One-to-one instructor attention

    • Customized learning plans and objectives

    • Flexible scheduling based on availability

    • Personalized feedback and coaching

    • Additional focus on challenging topics

    • Targeted practice and revision support

    • Faster clarification of questions and concepts

    • Learning pace is adapted to individual needs

    Receive personalized instruction tailored to your goals, pace, and learning requirements through dedicated sessions with an expert trainer. This format provides targeted ITIL V5 Foundation Bridge exam preparation and customized coaching support.

    Official PeopleCert (AXELOS)-aligned Course Material

    Best For: Professionals seeking personalized guidance, accelerated learning, or focused support to successfully earn the ITIL V5 Foundation Bridge certification.

    ITIL V5 Foundation Bridge Live Virtual Training

    ITIL V5 Foundation Bridge Live Virtual Training

    Live online instructor-led sessions

    Interactive discussions and virtual activities

    Expert guidance from experienced trainers

    Practice assessments and revision support

    Dedicated Q&A sessions for concept clarification

    Fixed schedules for accountability and momentum

    Small batch sizes for personalized attention

    Access from any location with internet connectivity

    Starts from

    TWD 17440

    Please Note: Attend fully interactive online sessions from anywhere while benefiting from real-time instructor guidance and collaborative learning experiences. This ITIL V5 Foundation Bridge online training option offers flexibility while maintaining live engagement with certified trainers.

    Official PeopleCert (AXELOS)-aligned Course Material

    Best For: Professionals seeking ITIL V5 Foundation Bridge training online without compromising on live instructor interaction.

    Loading schedules…

    Why Choose Invensis for ITIL 5 Bridge Training in Taiwan?Trusted ITSM Partner

    Invensis Learning delivers structured ITIL 5 Foundation Bridge training for professionals and organisations across Taiwan that want to move service management teams onto the latest ITIL edition. As a PeopleCert Accredited Training Organization, we combine accredited trainers, syllabus-aligned courseware and flexible delivery formats. Whether you enrol as an individual professional or plan corporate training for your team, Invensis Learning, a trusted ITIL 5 Foundation Bridge training company in Taiwan, provides a professional learning experience built around practical understanding, real-world application and exam readiness.

    • PeopleCert Accredited Training Organization delivering syllabus-aligned ITIL 5 Bridge training
    • PeopleCert-accredited trainers with real ITSM and service management experience
    • Focused one-day format that upgrades ITIL 4 holders without wasted time
    • Flexible live virtual and corporate delivery for individuals and teams in Taiwan
    • Mock questions and first-attempt exam guidance mapped to the five topic areas
    • Structured, syllabus-aligned courseware and learner resources
    • Dedicated learner support before, during and after training
    • ISO 9001 and ISO 27001 certified training and information security

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    Leaders in Training industry for 12+ years

    Leaders in Training industry for 12+ years

    Over 5000 five star reviews

    Over 5000 five star reviews

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    ITIL (Version 5) Foundation Bridge Course Training Locations in TaiwanInstructor-led in-person Classroom training is available for group batches. All other public cohorts are delivered as Instructor-led Live Virtual. See available cohorts.

    ITIL V5 Foundation Bridge Training Location in Taiwan

    Grand Hyatt Hotel, 2, Songshou Road, Xicunli, Xinyi District, Xinyi Business District, Taipei City, 11051, Taiwan

    ITIL V5 Foundation Bridge Training Location in Taiwan

    W Hotel Taipei, 10, Section 5, Zhongxiao East Road, Xingya Li, Xinyi District, Xingya, Taipei City, 110, Taiwan

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    Corporate ITIL 5 Bridge Training in TaiwanUpskill Your ITSM Team

    • Transition an entire ITIL 4 team to ITIL 5 in one training day per person
    • Customised schedules aligned to your operations and team availability
    • Flexible delivery through onsite, live virtual or hybrid formats
    • PeopleCert-accredited trainers with practical service management expertise
    • Role-based, industry-relevant examples for better workplace application
    • Dedicated coordination and learner support for group programmes
    • Scalable delivery for teams across Taiwan and global locations

    Leading Organisations

    Chunghwa TelecomTSMCAcerASUSDelta ElectronicsCathay Financial

    What Our Learners Say

    Moved to ITIL 5 in a Single Day

    "I already held ITIL 4 Foundation, so the one-day Bridge was exactly right. The trainer focused only on what is new in ITIL 5, and the mock questions matched the 20-question exam format. I passed on my first attempt and updated my credential without wasting time."

    Wei-Chen Lin

    IT Service Manager

    0/0

    Clear on What Changed in ITIL 5

    "The sessions made the digital product and service management updates easy to grasp. Coming from ITIL 4, I could see clearly what had changed and how to apply it on our service desk. Very practical and well paced."

    Yu-Ting Chen

    Service Desk Lead

    0/0

    Kept My Credential Current

    "As an ITSM consultant I needed the current credential to stay credible with clients. The Bridge covered the enhanced value creation approach and updated language thoroughly, and the exam guidance was spot on. Recommended for anyone with ITIL 4 already."

    Chia-Hao Wang

    ITSM Consultant

    0/0

    Transitioned Our Team Efficiently

    "We put our whole operations team through the ITIL 5 Bridge to standardise on the latest framework. Doing it in one day per person kept downtime low, and the trainer tailored examples to our manufacturing environment. A smooth, efficient transition."

    Mei-Ling Hsu

    IT Operations Lead, Semiconductor Sector

    0/0

    Reliable Corporate Delivery

    "Invensis Learning delivered corporate ITIL 5 Bridge training for our service management group. The scheduling was flexible around our shifts, and everyone came away with the current credential and a shared vocabulary. Strong coordination throughout."

    David Kuo

    Head of Service Management, Financial Services

    0/0



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    Frequently Asked QuestionsHere's everything you may ask...

    The ITIL 5 Foundation Bridge is a transition qualification from AXELOS (PeopleCert) for professionals who already hold ITIL 4 Foundation and want to update to ITIL 5. It focuses only on what is new and changed, so ITIL 4 certified service management professionals can move to the current framework efficiently.

    General

    What is the ITIL 5 Foundation Bridge and who is it for?

    The ITIL 5 Foundation Bridge is a transition qualification from AXELOS (PeopleCert) for professionals who already hold ITIL 4 Foundation and want to update to ITIL 5. It focuses only on what is new and changed, so ITIL 4 certified service management professionals can move to the current framework efficiently.

    Is the ITIL 5 Foundation Bridge worth it for my career in Taiwan?

    Yes. Taiwan employers in semiconductor, ICT, telecom and financial services increasingly ask for the current ITIL edition, and IT service manager roles average around NT$1.75M a year. Bridging to ITIL 5 keeps your credential relevant and your profile visible. Talk to a learning advisor to plan your upgrade.

    What credential do I receive after passing the Bridge exam?

    Passing the Bridge exam grants the ITIL 5 Foundation credential, which is exactly equivalent to sitting and passing the full ITIL 5 Foundation exam. It enables progression to all higher ITIL 5 qualifications and is recognised worldwide through PeopleCert.

    Do I need ITIL 4 Foundation before taking the Bridge?

    Yes. ITIL 4 Foundation certification is the prerequisite for the ITIL 5 Foundation Bridge. If you do not hold ITIL 4 Foundation, you should take the full ITIL 5 Foundation qualification instead of the Bridge.

    How long is the ITIL 5 Foundation credential valid?

    The ITIL 5 Foundation credential awarded through the Bridge is valid for three years. To renew, you earn 60 CPD (Continuing Professional Development) points within each three-year cycle, or pass a higher ITIL 5 qualification.

    Pricing

    What is included in the ITIL 5 Bridge course fee?

    The training fee typically includes syllabus-aligned courseware, the one-day instructor-led programme, practice questions, mock exam guidance and learner support. Exam voucher inclusion varies by package. Contact us for a detailed quote for training in Taiwan.

    How much does ITIL 5 Foundation Bridge training cost in Taiwan?

    Pricing varies by delivery format and whether the PeopleCert exam voucher is bundled, so it is available on request. Request a quote and a learning advisor will confirm current fees and any group options for your team.

    Is the PeopleCert exam fee included in the training price?

    It depends on the package. PeopleCert pricing varies by region and purchasing channel, so the exam voucher may be bundled or purchased separately. Ask a learning advisor which option applies to your enrolment.

    Do you offer group or corporate discounts for teams?

    Yes. We offer corporate group training with customised schedules and volume-based pricing, which is ideal for moving a whole ITIL 4 team to ITIL 5. Contact us for a tailored group quote.

    What payment options are available?

    We accept major cards and bank transfers, and offer instalment options on selected plans. Speak with a learning advisor to choose the option that suits you.

    Exam

    What is the format of the ITIL 5 Foundation Bridge exam?

    The Bridge exam is closed book with single-answer multiple-choice questions, covering only what is new or changed in ITIL 5 relative to ITIL 4 across five official topic areas. It is delivered by PeopleCert online with OnVUE proctoring or at an authorised test centre.

    How many questions are in the Bridge exam and how long is it?

    The exam has 20 questions and a duration of 30 minutes. It is closed book with single-answer multiple-choice questions.

    What is the passing score for the ITIL 5 Bridge exam?

    The pass mark is 65%, which means answering 13 of the 20 questions correctly. Our mock questions and exam guidance help you build broad readiness across all five topic areas.

    What topics does the Bridge exam cover?

    The exam covers five official topic areas: Key Enhancements in ITIL (Version 5), Digital Product and Service Management Evolution, Updated Language and Core Concepts, Enhanced Value Creation Approach, and Applying ITIL (Version 5) in Practice, all focused on what is new relative to ITIL 4.

    What if I do not pass the exam on the first attempt?

    Our programme includes mock questions and first-attempt guidance to prepare you well. If a re-sit is needed, PeopleCert re-examination policies apply and vary by region, so confirm the current terms at peoplecert.org before rebooking.

    Course Content

    What will I learn in the ITIL 5 Foundation Bridge training?

    You learn only what is new and changed in ITIL 5: the key enhancements, digital product and service management, updated language and core concepts, the enhanced value creation approach, and how to apply ITIL Version 5 in practice, including value stream mapping and management.

    How is the Bridge different from the full ITIL 5 Foundation?

    The Bridge is a one-day programme for ITIL 4 Foundation holders and covers only the differences with ITIL 5. The full ITIL 5 Foundation is a two-day course for those without ITIL 4. Both lead to the same ITIL 5 Foundation credential.

    How long is the training and do I need prior experience?

    The training is delivered in one day (8 hours) and assumes ITIL 4 Foundation knowledge as a baseline. No further work experience is required, though the Bridge is designed for practising ITSM professionals.

    Is the courseware aligned to the latest ITIL 5 syllabus?

    Yes. The courseware is aligned to the official AXELOS ITIL Foundation Bridge Version 5 syllabus published by PeopleCert, covering the current fifth iteration of the IT Infrastructure Library.

    Are practice questions and mock exams included?

    Yes. The programme includes practice questions mapped to the five official topic areas and mock exam guidance aligned to the 20-question, 30-minute closed-book format, so you can identify weak areas before exam day.

    Enrollment

    How do I enrol in the ITIL 5 Foundation Bridge course?

    You can enrol through the Invensis Learning website. Choose your preferred format, complete payment, and you will receive access to schedules, courseware and learning resources. A learning advisor can guide you if you are unsure.

    What training formats are available in Taiwan?

    We offer online (live virtual) instructor-led training and customised corporate group training for teams. Both are delivered by PeopleCert-accredited trainers. See upcoming batches or talk to an advisor to pick the best fit.

    How soon can I start the training?

    New live virtual batches run regularly, and corporate sessions are scheduled around your team's availability. Check the upcoming schedules or contact a learning advisor to confirm the next available date.

    Can I reschedule or transfer my enrolment?

    Yes. Flexi options let you reschedule or transfer to another batch, subject to our published policy. Contact support to arrange this.

    What is the refund or cancellation policy?

    Refunds and cancellations are handled per our published policy, and selected plans include a money-back option. Reach out to our team for the details that apply to your enrolment.