Course Overview

    Overview

    Course Highlights

    Eligibility Criteria

    Benefits

    Exam Format

    Certification Cost

    What Is the ITIL 5 Foundation Bridge?Your Fast Route from ITIL 4 to ITIL 5

    The ITIL Foundation Bridge Version 5 (ITIL 5 Bridge) is a one-day transition qualification that updates ITIL 4 Foundation holders to the latest framework, and this ITIL 5 Foundation Bridge certification training in Uzbekistan prepares you to pass the PeopleCert exam with confidence. Governed by AXELOS and examined by PeopleCert, ITIL 5 is the fifth iteration of the IT Infrastructure Library and the current standard for IT service management. Built for practising ITSM professionals, the programme focuses only on what is new and changed in ITIL 5, including the product and service lifecycle, the ITIL Value System, value stream management, and the updated value co-creation model. You keep the ITIL 4 knowledge you already have and add the ITIL 5 credential without repeating content you know. As Uzbekistan pursues its Digital 2030 goals and IT Park scales delivery centres in Tashkent, employers increasingly expect current-edition ITIL credentials. Upgrade with Invensis Learning and carry a globally recognised ITIL 5 Foundation credential, valid for three years.

    Invensis Learning is a Peoplecert Accredited Training Organization (2778) in Uzbekistan, approved to deliver official ITIL 5 Foundation Bridge certification training using accredited courseware and standards.

    What Is the ITIL 5 Foundation Bridge?Your Fast Route from ITIL 4 to ITIL 5

    Certification Badge

    Invensis Learning is a Peoplecert Accredited Training Organization (2778) in Uzbekistan, approved to deliver official ITIL 5 Foundation Bridge certification training using accredited courseware and standards.

    Key Highlightsof the ITIL (Version 5) Foundation Bridge Training Course

    ITIL V5 Foundation Bridge Certification Eligibility in UzbekistanDo You Qualify for the ITIL (Version 5) Foundation Bridge Exam?

    Why the ITIL 5 Upgrade Is Worth ItFor Your Career and Your Team

    ITIL V5 Foundation Exam Format in UzbekistanWhat to expect on exam day

    The ITIL V5 Foundation exam validates your understanding of the ITIL V5 service-management framework, building on the ITIL 4 Service Value System with the latest practice guidance. The exam focuses on the Service Value System, the four dimensions of service management, the ITIL guiding principles, the service value chain, and the practices that enable end-to-end service delivery. Through a combination of multiple-choice questions, candidates are tested on their ability to apply ITIL V5 principles in real-world service-management environments.

    ITIL V5 Foundation Bridge Certification Cost in Uzbekistan

    Note: Prices may vary depending on your location and delivery preferences. Reach out to our learning advisors for the exact pricing details.

    ITSM Careers and Pay in UzbekistanWhy the ITIL 5 Upgrade Pays Off

    IT service management is one of the fastest-growing career tracks in Uzbekistan, as Digital 2030, IT Park delivery centres and a booming banking and fintech sector push employers to run reliable, standardised digital services. Professionals holding the current ITIL 5 edition stand out for service desk, incident, problem and IT operations roles, from Tashkent to regional hubs. Here is what the market is telling us right now.

    What Is Driving Demand for ITIL 5 Skills in Uzbekistan?

    ITIL 5 is fast becoming the service management standard in Uzbekistan's digital economy. Move from ITIL 4 to the latest edition in a single day and stay ahead of employer expectations. Start your upgrade today.

    Your Uzbekistan Career Transformation

    Where You Stand Today,

    And Where the ITIL 5 Upgrade Takes You

    Uzbekistan's IT sector is scaling fast under Digital 2030, and employers increasingly separate professionals on the current ITIL 5 edition from those a version behind. Here is which side of that line you want to be on.

    Sources: Paylab, Glassdoor, levels.fyi (Uzbekistan) 2026; PeopleCert.

    How to Get ITIL V5 Foundation Bridge Certified in UzbekistanStep-by-Step Certification Process

    The ITIL V5 Foundation Bridge path in Uzbekistan is fast: complete the focused 1-day training and pass the bridge exam to update your ITIL Foundation credential. A prior ITIL Foundation certification is recommended.

    Step 1: Confirm Your Existing ITIL Foundation Credential

    Before enrolling, verify that you hold a valid ITIL Foundation certification. The ITIL V5 Foundation Bridge certification program in Uzbekistan is intended for professionals seeking to update their existing ITIL knowledge and credentials.

    Step 2: Enrol in the 1-Day ITIL V5 Foundation Bridge Course

    Choose your preferred Invensis Learning ITIL V5 Foundation Bridge cohort (1-Day Live Online Bootcamp or Corporate Group Training), delivered by ITIL-certified instructors.

    Step 3: Complete the Bridge Training

    Attend the focused 1-day course covering what's changed in the latest ITIL version, and complete the practice questions and mock exam.

    Step 4: Sit the ITIL V5 Foundation Bridge Exam

    Take the exam: 20 multiple-choice questions in 30 minutes, closed book, with a 65% pass mark (13 of 20), delivered online proctored or at a test center.

    Step 5: Update Your ITIL Foundation Credential

    On passing, your ITIL Foundation credential is updated to the latest version, with a digital badge. Your provisional result is available immediately after the online exam.

    Step 6: Maintain Your Certification

    ITIL certificates are valid for 3 years; renew via the CPD programme or re-examination before expiry.

    Module 1: What's New in ITIL Version 5

    • Overview of the evolution from ITIL 4 to Version 5
    • Understanding the 40% retained, 24% modified, and 36% new content breakdown
    • Key reasons for the Version 5 update

    Module 2: Enhanced ITIL Service Value System (SVS)

    • Evolution of the Service Value System in Version 5
    • Updated governance approaches
    • How guiding principles apply in AI-enabled environments
    • Value chain activities enhancements

    Module 3: Unified Digital Product and Service Lifecycle

    • Discover, Design, Develop/Build, Deploy/Launch, Deliver, Support, Experience, Improve
    • Understanding how products and services are managed together in a single, integrated lifecycle

    Module 4: AI Integration and AI Governance

    • AI-native framework principles
    • Responsible AI adoption guidance
    • AI governance concepts and frameworks
    • Managing AI-driven automation
    • Ethical AI considerations
    • Risk management for AI-enabled services

    Module 5: Value Streams and Value Co-Creation

    • Identifying, mapping, and managing value streams
    • Enhanced value stream mapping techniques
    • Improving flow, visibility, and outcomes
    • Value co-creation with stakeholders

    Module 6: Experience Management (New Emphasis)

    • Customer experience focus
    • User experience integration
    • Experience-driven service delivery
    • Measuring experience outcomes
    • Transparency and measurable value

    Module 7: Four Dimensions of Product and Service Management

    • Organizations and People, Information and Technology, Partners and Suppliers, Value Streams and Processes
    • How dimensions apply to digital products and services

    Module 8: Digital Operating Models

    • Modern organizational structures
    • Digital-first business approaches
    • Agile and adaptive ways of working
    • Integration with Design Thinking, Agile, and DevOps

    Module 9: Sustainability Integration

    • Sustainability-driven service design
    • Environmental responsibility in IT operations
    • Long-term operational resilience
    • Sustainable value creation

    Module 10: Updated ITIL Practices

    • Terminology updates in the 34 ITIL practices
    • How practices apply in Version 5 context
    • Practice alignment with unified lifecycle

    Module 11: Transformation and Change

    • Managing transformation in digital environments
    • Organizational Change Management (OCM) integration
    • Leading change in AI-enabled contexts

    Module 12: Role-Aligned Guidance

    • Clearer, more targeted guidance for specific roles
    • Practical, actionable frameworks
    • Less abstract, more dynamic models

    Course Curriculumof the ITIL (Version 5) Foundation Bridge Certification Training

    The ITIL V5 Foundation Bridge curriculum follows the official PeopleCert/AXELOS ITIL V5 Foundation Bridge syllabus and covers all tested topics. Modules are delivered over 1 days with scenario walkthroughs, chapter quizzes, and ITIL V5 Foundation Bridge-format mock exams that mirror the live PeopleCert paper.

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    What You Will Take Away from the ITIL 5 BridgeThe New and Updated Content of Version 5

    In this ITIL 5 Foundation Bridge training you will learn only what is new and changed in ITIL 5 relative to ITIL 4, across the five official topic areas from PeopleCert. By the end, you can apply the product and service lifecycle, value streams and updated value creation with confidence.

    Master the Key Enhancements in ITIL 5

    Understand exactly what has changed since ITIL 4, including which concepts are entirely new, which are refined, and how the framework is now structured around digital product and service management.

    Manage Digital and AI-Enabled Services

    Learn how ITIL 5 reflects modern digital and AI-enabled environments, and how growing complexity across cloud, automation and multi-supplier delivery shapes service management today.

    Apply the Product and Service Lifecycle

    Work with the ITIL 5 product and service lifecycle, from Discovery and Design to Build, Operation, and Delivery and Support, as the organising structure for digital services.

    Speak the Updated ITIL 5 Language

    Gain clarity on the new and redefined terminology and core concepts so you can communicate confidently with teams, partners and stakeholders adopting ITIL 5.

    Drive Enhanced Value Co-Creation

    Explore how ITIL 5 extends value creation across the full stakeholder ecosystem, adding experience and sustainability and linking strategy to measurable outcomes through value streams.

    Put ITIL 5 to Work in Practice

    Integrate the enhancements into your existing ITIL 4 knowledge and apply the updated guidance to improve collaboration, service performance and business results.

    Who Should TakeITIL V5 Foundation Bridge Certification Training in Uzbekistan?

    IT Service Manager

    ITSM Practitioner

    Service Desk Lead

    IT Operations Manager

    Incident / Problem Manager

    Change Manager

    IT Project Manager

    ITIL-certified Professional

    Who Can Take This Certification Training

    ITIL V5 Foundation Bridge Certification Training Modesfor Professionals and Teams

    We offer flexible ITIL V5 Foundation Bridge training formats designed to suit different learning preferences, schedules, and professional goals. Whether you prefer instructor-led classroom sessions, live online learning, corporate team training, or personalized coaching, choose the option that best supports your ITIL V5 Foundation Bridge certification journey.

    ITIL V5 Foundation Bridge Live Virtual Training

    • Live online instructor-led sessions

    • Interactive discussions and virtual activities

    • Expert guidance from experienced trainers

    • Practice assessments and revision support

    • Dedicated Q&A sessions for concept clarification

    • Fixed schedules for accountability and momentum

    • Small batch sizes for personalized attention

    • Access from any location with internet connectivity

    USD 495

    Attend fully interactive online sessions from anywhere while benefiting from real-time instructor guidance and collaborative learning experiences. This ITIL V5 Foundation Bridge online training option offers flexibility while maintaining live engagement with certified trainers.

    Official PeopleCert (AXELOS)-aligned Course Material

    Best For: Professionals seeking ITIL V5 Foundation Bridge training online without compromising on live instructor interaction.

    ITIL V5 Foundation Bridge Classroom Training

    • Instructor-led classroom sessions

    • Interactive discussions and group activities

    • Real-world examples and practical exercises

    • Structured learning with fixed schedules

    • Opportunities for peer networking and collaboration

    • Practice assessments and knowledge checks

    • Dedicated Q&A and concept clarification

    • Immediate trainer feedback and support

    Learn through face-to-face sessions led by experienced instructors in a collaborative classroom environment. This Classroom ITIL V5 Foundation Bridge training format combines expert guidance, peer interaction, and practical exercises to help learners understand the latest ITIL updates and certification requirements.

    Official PeopleCert (AXELOS)-aligned Course Material

    Best For: Professionals who prefer in-person learning and structured preparation for the ITIL V5 Foundation Bridge certification exam.

    ITIL V5 Foundation Bridge Corporate Group Training

    • Customized training aligned to organizational goals

    • Flexible delivery: onsite, virtual, hybrid, or blended

    • Scheduling tailored to business availability

    • Role-based examples and industry-relevant discussions

    • Progress tracking and learner assessments where applicable

    • Dedicated coordination and administrative support

    • Consistent learning experiences across teams

    • Scalable delivery for local, regional, or global workforces

    Designed for organizations looking to upgrade employee knowledge to the latest ITIL framework, standardize service management practices, and strengthen operational excellence through team-based learning initiatives. This ITIL V5 Foundation Bridge corporate training solution can be customized to organizational requirements.

    Official PeopleCert (AXELOS)-aligned Course Material

    Best For: Organizations seeking ITIL V5 Foundation Bridge corporate training for employees and IT service management teams.

    ITIL V5 Foundation Bridge Focused 1-to-1 Training

    • One-to-one instructor attention

    • Customized learning plans and objectives

    • Flexible scheduling based on availability

    • Personalized feedback and coaching

    • Additional focus on challenging topics

    • Targeted practice and revision support

    • Faster clarification of questions and concepts

    • Learning pace is adapted to individual needs

    Receive personalized instruction tailored to your goals, pace, and learning requirements through dedicated sessions with an expert trainer. This format provides targeted ITIL V5 Foundation Bridge exam preparation and customized coaching support.

    Official PeopleCert (AXELOS)-aligned Course Material

    Best For: Professionals seeking personalized guidance, accelerated learning, or focused support to successfully earn the ITIL V5 Foundation Bridge certification.

    ITIL V5 Foundation Bridge Live Virtual Training

    ITIL V5 Foundation Bridge Live Virtual Training

    Live online instructor-led sessions

    Interactive discussions and virtual activities

    Expert guidance from experienced trainers

    Practice assessments and revision support

    Dedicated Q&A sessions for concept clarification

    Fixed schedules for accountability and momentum

    Small batch sizes for personalized attention

    Access from any location with internet connectivity

    Starts from

    USD 495

    Please Note: Attend fully interactive online sessions from anywhere while benefiting from real-time instructor guidance and collaborative learning experiences. This ITIL V5 Foundation Bridge online training option offers flexibility while maintaining live engagement with certified trainers.

    Official PeopleCert (AXELOS)-aligned Course Material

    Best For: Professionals seeking ITIL V5 Foundation Bridge training online without compromising on live instructor interaction.

    Loading schedules…

    Why Choose Invensis LearningFor Your ITIL 5 Foundation Bridge Certification Training in Uzbekistan?

    Invensis Learning delivers structured ITIL 5 Foundation Bridge training for professionals and organisations in Uzbekistan who want to move from ITIL 4 to the current edition efficiently. As a PeopleCert Accredited Training Organization, we combine qualified trainers, official-aligned courseware, flexible delivery formats and focused exam preparation. Whether you enrol as an individual or plan a team upgrade with a trusted ITIL 5 Foundation Bridge training company in Uzbekistan, our training is built around practical understanding, accurate ITIL 5 content and a clear, supported path to the credential.

    • PeopleCert-accredited, qualified trainers with real ITSM experience
    • Courseware aligned to the official AXELOS ITIL Foundation Bridge Version 5 syllabus
    • Flexible live virtual, classroom and onsite training formats
    • Focused one-day bridge that covers only new ITIL 5 content
    • ITIL 5 Bridge practice questions and mock exams for first-attempt readiness
    • Guidance on the PeopleCert exam booking and OnVUE online proctoring process
    • Dedicated learner support before, during and after training
    • ISO 9001 and ISO 27001 certified training operations

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    5000+

    Accredited Trainers Globally

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    Leaders in Training industry for 12+ years

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    Over 5000 five star reviews

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    ITIL (Version 5) Foundation Bridge Course Training Locations in UzbekistanInstructor-led in-person Classroom training is available for group batches. All other public cohorts are delivered as Instructor-led Live Virtual. See available cohorts.

    ITIL V5 Foundation Bridge Training Location in Uzbekistan

    Hyatt Regency Tashkent, 1A, Navoi avenue, Kashgar (C-4) district, Yunusabad district, Tashkent city, 100004, Uzbekistan

    ITIL V5 Foundation Bridge Training Location in Uzbekistan

    Wyndham Tashkent, 7/8, Amir Temur avenue, Kashgar (C-4) district, Yunusabad District, Kashgar Mahalla, 100000, Uzbekistan

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    Corporate ITIL 5 Bridge TrainingFor Teams Across Uzbekistan

    • Move an entire ITSM team from ITIL 4 to ITIL 5 in one day per person
    • Delivered onsite, live virtual or hybrid to suit team availability
    • Courseware tailored to your service management context and tools
    • PeopleCert-accredited trainers with practical ITSM expertise
    • Group and volume pricing for departments and business units
    • Progress tracking, assessments and learner feedback
    • Scalable delivery for teams across Tashkent and wider Uzbekistan

    Leading Organisations

    UzumHUMOBeeline UzbekistanUcellKapitalbankUztelecom

    What Our Learners Say

    Upgraded to ITIL 5 in a Single Day

    "I already held ITIL 4 Foundation, so the bridge was exactly what I needed. In a single day I understood the new product and service lifecycle and value streams, and I passed the PeopleCert exam the same week. The trainer kept everything focused on what actually changed."

    Aziz Karimov

    IT Service Desk Lead

    0/0

    Focused, Efficient and Current

    "The course cut straight to the ITIL 5 changes without repeating ITIL 4 content I already knew. The updated language and value co-creation topics were explained clearly, and the mock questions made the exam format feel familiar. Very efficient use of one day."

    Dilnoza Yusupova

    Service Management Analyst

    0/0

    Keeps My Credential Current

    "As an incident manager, I wanted my credential to reflect the latest edition. The bridge helped me see how ITIL 5 handles digital and AI-enabled services, and the practice questions built my confidence for the online proctored exam. A practical, well-run session."

    Sardor Rakhimov

    Incident Manager

    0/0

    Transitioned Our Team with Minimal Disruption

    "We moved our whole IT operations team to ITIL 5 using the corporate bridge. Delivering it in one day per person meant almost no disruption, and everyone now shares the same current service management language. The trainers tailored the examples to our banking context."

    Kamola Abdullayeva

    Learning and Development Manager, Banking Sector

    0/0

    Reliable Partner for Our ITIL 5 Upgrade

    "Invensis Learning organised live virtual bridge training for our service desk and operations staff across two locations. Scheduling was flexible, the content was aligned to the latest syllabus, and our pass rate on the first attempt was excellent. A reliable training partner."

    Jasur Tolipov

    Head of IT Operations, Telecommunications

    0/0



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    Frequently Asked QuestionsHere's everything you may ask...

    The ITIL Foundation Bridge Version 5 is a one-day transition qualification for professionals who already hold ITIL 4 Foundation and want to update to ITIL 5. Governed by AXELOS and examined by PeopleCert, it focuses only on what is new and changed in ITIL 5 relative to ITIL 4.

    General

    What is the ITIL 5 Foundation Bridge?

    The ITIL Foundation Bridge Version 5 is a one-day transition qualification for professionals who already hold ITIL 4 Foundation and want to update to ITIL 5. Governed by AXELOS and examined by PeopleCert, it focuses only on what is new and changed in ITIL 5 relative to ITIL 4.

    Who should take the ITIL 5 Bridge in Uzbekistan?

    The bridge is designed for ITIL 4 Foundation holders such as service desk leads, incident and problem managers, and IT operations professionals in Uzbekistan who need the current ITIL 5 credential. If you do not hold ITIL 4 Foundation, you should take the full ITIL 5 Foundation instead.

    Is the ITIL 5 Foundation Bridge worth it?

    Yes. It gives you the latest ITIL 5 Foundation credential in a single day, which employers across Uzbekistan's banking, fintech, telecom and IT services sectors increasingly expect. It is the fastest, most efficient way to stay current as teams move from ITIL 4 to ITIL 5.

    What credential do I receive after passing?

    Passing the bridge exam grants the ITIL 5 Foundation credential, which is equivalent to having taken and passed the full ITIL 5 Foundation exam. It also enables progression to higher ITIL 5 qualifications.

    How long is the ITIL 5 credential valid?

    The ITIL 5 Foundation credential earned through the bridge is valid for three years. You renew it every three years by earning 60 CPD points or by passing a higher ITIL 5 qualification.

    Pricing

    What is included in the ITIL 5 Bridge course fee?

    The fee typically includes instructor-led training aligned to the ITIL Foundation Bridge Version 5 syllabus, official-aligned courseware, practice questions, mock exams and learner support. Ask a learning advisor which package includes the PeopleCert exam voucher.

    How much does ITIL 5 Bridge training cost in Uzbekistan?

    Pricing varies by delivery format and whether the PeopleCert exam voucher is bundled, so training in Uzbekistan is available on request. Request a quote and we will share current pricing and any group offers for your situation.

    Is the exam fee included in the training price?

    It depends on the package you choose. PeopleCert sets the exam fee and it may be bundled with training or purchased separately. Confirm current pricing with our team when you enrol.

    Do you offer corporate or group discounts?

    Yes. We offer corporate group training with tailored schedules and volume-based pricing for service desks, operations teams and IT departments. Contact us for a group quote for your team in Uzbekistan.

    What payment options are available?

    We accept major credit and debit cards and bank transfers, with instalment options on selected plans. Talk to a learning advisor to choose the option that suits you.

    Exam

    What is the format of the ITIL 5 Bridge exam?

    The ITIL 5 Foundation Bridge exam is closed book with single-answer, multiple-choice questions. It covers the five official topic areas focused on what is new and changed in ITIL 5, set and delivered by PeopleCert.

    How many questions are on the exam and how long is it?

    The exam has 20 questions and a duration of 30 minutes. The passing score is 65 percent, which is 13 out of 20 questions correct.

    What are the prerequisites for the exam?

    You must hold ITIL 4 Foundation certification, or an accepted equivalent, to take the ITIL 5 Foundation Bridge. Candidates without ITIL 4 Foundation should take the full ITIL 5 Foundation qualification instead.

    How is the ITIL 5 Bridge exam delivered?

    You can sit the exam online through PeopleCert OnVUE proctoring, available 24/7, or at a PeopleCert authorised test centre. Our team can guide you through booking and the OnVUE process.

    What if I do not pass the first time?

    You can resit the ITIL 5 Bridge exam through PeopleCert, with re-sit fees and policies set by PeopleCert. Our practice questions and mock exams are designed to support a first-attempt pass. Confirm current re-sit terms at enrolment.

    Course Content

    What topics does the ITIL 5 Bridge training cover?

    The training covers the five official topic areas: Key Enhancements in ITIL Version 5, Digital Product and Service Management Evolution, Updated Language and Core Concepts, Enhanced Value Creation Approach, and Applying ITIL Version 5 in Practice.

    Do I need ITIL 4 Foundation before the training?

    Yes. The bridge assumes ITIL 4 Foundation knowledge and does not repeat it, which is why it fits into a single day. If you are new to ITIL, take the full ITIL 5 Foundation course instead.

    What learning resources are provided?

    You receive courseware aligned to the ITIL Foundation Bridge Version 5 syllabus, ITIL 5 case studies illustrating the key changes, practice questions and mock exams to build exam readiness.

    Is the courseware aligned to the latest ITIL 5 syllabus?

    Yes. The courseware is aligned to the official AXELOS ITIL Foundation Bridge Version 5 syllabus published by PeopleCert, so you learn the current edition content.

    How long is the ITIL 5 Bridge training?

    The training is an 8-hour programme, usually delivered as one full day or as two half-days. It focuses only on the new and changed ITIL 5 content, assuming ITIL 4 Foundation knowledge as a baseline.

    Enrollment

    How do I enrol in the ITIL 5 Bridge course?

    You can enrol through the Invensis Learning website. Choose your preferred format, complete payment, and you will receive access to schedules, courseware and learning resources. Talk to a learning advisor if you need help choosing a batch.

    What training formats are available?

    We offer live virtual instructor-led training, classroom sessions, and customised corporate group training, including onsite delivery for teams in Uzbekistan. Choose the format that fits your schedule.

    How soon can I start the ITIL 5 Bridge?

    Because the bridge is a one-day programme, you can often complete training and book your exam within the same week. See upcoming schedules or ask an advisor about the next available batch.

    Can I reschedule or transfer my enrolment?

    Yes. Flexi options let you reschedule or transfer to another batch on selected plans. Contact our support team to arrange this before your session.

    What is the refund or cancellation policy?

    Refunds and cancellations are handled per our published policy, and selected plans include a money-back guarantee. Reach out to our team for the details that apply to your enrolment.