Course Overview

    Overview

    Course Highlights

    Eligibility Criteria

    Benefits

    Exam Format

    Certification Cost

    What Is the Change Management Foundation and Practitioner Certification?A Complete Two-Level Change Pathway

    The Change Management Foundation and Practitioner (CM-F&P) certification is a globally recognised, two-level qualification that proves you can lead the people and culture side of organisational change. Change Management Certification Training in Australia takes you from core concepts through to applying proven change models in real organisational scenarios. The programme is aligned to the Change Management Body of Knowledge (CMBoK), maintained by the Change Management Institute, along with the current Change Management Practitioner Guide and the official Foundation and Practitioner exam syllabi. You cover five core topic areas, from Change and the Individual to Personal and Professional Management, and work with established frameworks such as ADKAR, Kotter's 8-Step Model, Lewin's model and Bridges' Transition Model. With Australian employers running major digital transformation, regulatory and operating-model programmes, certified change professionals are in strong demand across banking, government and consulting. Whether you are a project manager, HR business partner or transformation lead, this credential gives you the tools and confidence to drive adoption. Start your change management journey with Invensis Learning.

    What Is the Change Management Foundation and Practitioner Certification?A Complete Two-Level Change Pathway

    Certification Badge

    Key Highlightsof the Change Management Foundation and Practitioner Training Course

    Change Management F&P Certification Eligibility in AustraliaDo You Qualify for the Change Management F&P Exam?

    What You Gain from Change Management CertificationSkills, Recognition and Career Growth

    Change Management F&P Exam Format in AustraliaWhat to expect on exam day

    The Change Management Foundation and Practitioner exams in Australia assess your understanding of change management principles and your ability to apply them in real-world organizational environments. The Foundation exam focuses on core concepts, terminology, and frameworks through multiple-choice questions, while the Practitioner exam evaluates your ability to analyze scenarios and apply change management techniques to practical business situations. Understanding the structure, duration, and passing requirements of both exams helps candidates prepare effectively and approach certification with confidence.

    Change Management F&P Certification Cost in Australia

    Note: Prices may vary depending on your location and delivery preferences. Reach out to our learning advisors for the exact pricing details.

    Change Management Careers in AustraliaRoles, Demand and Salary

    Change management has become one of Australia's most in-demand professional capabilities, driven by digital transformation, regulatory reform and operating-model change across banking, government, utilities and consulting. Demand runs from Change Analyst through to Change Manager, Senior Change Manager and Transformation Manager, with certified professionals commanding strong salary bands. Here is what the Australian market is telling us right now.

    What Is Driving Change Management Demand in Australia

    Change management is more than a certificate. It is the skill Australian employers rely on to make transformation stick. Join professionals who turn strategy into adoption. Start your journey today.

    Your Australia Career Transformation

    Where You Stand Today

    The Change Career Shift Ahead

    Australia's transformation agenda is expanding with digital, regulatory and operating-model change, and employers increasingly separate certified change professionals from the rest. Here is which side of that line you want to be on.

    Sources: SEEK, Glassdoor, PayScale (Australia) 2026.

    How to Get Change Management F&P Certified in AustraliaStep-by-Step Certification Process

    Embark on the road to Change Management certification exam success in Australia. The certification path is a structured two-exam track: complete the 5-day Invensis Learning training, sit the Foundation exam (50 MCQ / 40 min / 50% pass / closed book), then the Practitioner exam (4 case-study questions / 2.5 hours / 50% pass / objective testing). On passing both, you earn the Change Management Foundation and Practitioner credentials.

    Step 1: Eligibility Check

    Begin your Change Management journey by conducting an eligibility check. This step ensures you have the foundational knowledge to maximize the upcoming training.

    Step 2: Exam Preparation

    Dive into comprehensive study materials, practice exams, and expert-authored guides that equip you with the insights and skills needed for the Change Management certification.

    Step 3: Learn

    Enroll in our expert-led Change Management Courses Live Online and embark on a transformative learning experience. Equip yourself with the tools to confidently lead change initiatives and become a change agent within your organization.

    Step 4: Prepare for the Examinations

    Strengthen your readiness using practice questions, mock examinations, case-study exercises, revision plans, and guided learning activities. This stage serves as focused Change Management F&P exam prep training designed to improve confidence and examination performance

    Step 5: Take Exam

    Sit for the Change Management Foundation exam (50 MCQ, 40 min, 50% pass, closed book) and the Practitioner exam (4 case-study questions, 2.5 hours, 50% pass, objective testing). Your efforts culminate as you sit for the Change Management certification exams.

    Step 6: Exam Results

    Once you've completed the exam, it's time to eagerly await your results. Regardless of the outcome, take this moment to reflect on your journey and plan your next change-management engagement.

    Module 1: Individual Change

    • Understanding change models
    • A Behavioral Approach to Change
    • Cognitive and Psychodynamic Approach to Change
    • Perspectives about Humanistic Psychology

    Module 2: Team Change

    • Understanding the Nature of theme models
    • Identify leadership issues in Change
    • Learning how to improve team effectiveness. Also, how individuals affect team dynamics
    • Learn Tuckman's model of team change and the development changes teams go through

    Module 3: Organizational Change

    • Understanding the various organizational metaphors, like Flux and Transformation organizational metaphor
    • Learn the eight-step model for transforming your organization
    • Identify the three phases in transition management and distinguish between a planned and transitional change
    • Understand the process involved when managing Change

    Module 4: Leading Change

    • What is the leader's role in the key organizational metaphors
    • Learn the role of a leader in Change Management
    • Identify the leadership focus for the various phases of Change
    • Learn the Goleman leadership skills and practices

    Module 1: Individual Change

    • The defining features of models which describe how people learn:
    • The learning process and the learning dip; the Gestalt terms ‘foreground’ and ‘background’; the sequence of the learning process (conscious/unconscious incompetence to unconscious competence)
    • The stages and sequence of the ‘learning cycle’ (Kolb) and the related learning styles
    • The perspectives associated with the cognitive approach to change
    • Achieving results and setting goals; the ‘well-formed outcome’; the sequence which connects self-concept to results
    • Techniques for changing beliefs and performance
    • The perspectives associated with the psychodynamic approach to change
    • The sequences and terms used in theories using the idea of a ‘change curve’ (Kubler-Ross; Adams, Hayes and Hopson
    • The sequences and terms used in the Virginia Satir model and critical points in the change process (Satir; Weinberg)
    • The perspectives associated with the humanistic psychology approach to change
    • The levels and terms used in the hierarchy of needs (Maslow)
    • The three ‘crucial conditions’ to bring about growth and development with individuals within organizations and process of change (Rogers and the path to personal growth)
    • The Gestalt approach to individual and organizational change; the terms used and sequence of the Gestalt cycle (Perls; Nevis)
    • The individual personality ‘preferences’ identified by the MBTITM and the responses of four types of individuals to change (Myers and Briggs)
    • The factors that influence how to manage change in self and others
    • Propensity for change – five factors (Cameron and Green)
    • The stages and terms used in the transformative change model and factors causing resistance to change (Schein)
    • How managers and change agents can help others to change
    • The theories and models about the nature of teams
    • What is a group and when is it a team? (Various)
    • Why we need teams and the relationship between uncertainty and teamwork (Casey) 3. Types of organizational teams (Cameron and Green)
    • How to Improve Team Effectiveness. The five elements that contribute to the level of a team’s effectiveness or ineffectiveness (Glaser and Glaser)
    • Tuckman’s model of team change and the stages of development that teams go through
    • Leadership Issues in Team Change. The phases that groups go through and the challenges for leaders (Bion and Turquet) (see Appendix A, Note 1)
    • How individuals affect team dynamics
    • MBTI and Teams
    • Similarity and difference between individuals within teams (McCaulley) 3. Team types (Belbin)

    Module 2: Team Change

    • The elements of theories and models about how individuals affect team dynamics
    • How team members with different MBTI react to one another in teams and their attitudes to change
    • The advantages and disadvantages of similarity and difference between individuals within teams (McCaulley)
    • The contributions and allowable weaknesses of people playing different team roles (Belbin)
    • How team effectiveness can be improved during change using: Glaser and Glaser’s five elements (defined in 0202); Tuckman’s model of team change (defined in 0203); Bion and Turquet’s leadership issues (defined in 0204); the John Adair model; the team leader’s role and behaviors; facilitation; and action learning.
    • How different types of teams and different individuals within teams affect the way teams react to change (as identified in 0201 and 0205)

    Module 3: Organizational Change

    • The key beliefs and assumptions associated with the Machine organizational metaphor (Morgan)
    • The key beliefs and assumptions associated with the Political Systems organizational metaphor (Morgan)
    • The key beliefs and assumptions associated with the Organisms organizational metaphor (Morgan)
    • The key beliefs and assumptions associated with the Flux and Transformation organizational metaphor (Morgan)
    • The underlying principles behind understanding the driving forces and resisting forces in any situation if change is to happen:
    • Force Field Analysis, examining the driving and resisting forces (Lewin)
    • Three-step model of organizational change (Lewin)
    • The factors in the change formula (Beckhard and Harris)
    • The four phases of planned change that draws on the disciplines of project management (Bullock and Batten)
    • The Eight Step Model for transforming your organization (Kotter) (Note: Fig.3.3 on P127 is not examined)
    • The four components in the congruence model that draws on the socio-technical view of organizations and addresses the dynamics of what happens in an organization when we try to change it. (Nadler and Tushman)
    • The three phases in managing transition and the distinction between planned change and transition (Bridges)
    • The “principles of environmental systems” for how organizations operate and its relevance to sustaining and renewing organizational change (Senge et al)

    Module 4: Leading Change

    • The leader’s role linked to each of the four key organizational metaphors
    • The description of visionary leadership including
    • The characteristics of visionary leaders (Bennis)
    • What leaders really do (Kotter)
    • The characteristics of other theories on leadership approaches
    • Transformational and transactional leadership (Bass; Bryman)
    • Story telling leadership (Gardner)
    • Adaptive leadership (Heifitz and Laurie)
    • Connective leadership (Lipman-Blumen) (Note: Leadership for the 21st century and Table 4.3 are not examined)
    • The characteristics of other theories on leadership approaches
    • Transformational and transactional leadership (Bass; Bryman)
    • Story telling leadership (Gardner)
    • Adaptive leadership (Heifitz and Laurie) 4. Connective leadership (Lipman-Blumen) (Note: Leadership for the 21st century and Table 4.3 are not examined)
    • The leadership styles and skills (Goleman)
    • Leadership styles that get results
    • Emotional competencies for leaders
    • The different leadership focus for different phases of change:
    • Kotter’s recommended actions for the first four change steps in leading change
    • Learning how to persevere (Kanter)
    • Leading people through transition (Bridges) (Note: Inner and outer leadership, Table 4.6, P185-6 not examined at Foundation level)
    • The importance of self-knowledge and inner resources:
    • The role of self-knowledge (Bennis)
    • Characteristics of principle-centered leaders (Covey)
    • Covey’s seven habits (Note: Erikson, Table 4.8 is not examined)

    Course Curriculumof the Change Management Foundation and Practitioner Certification Training

    The Change Management F&P curriculum follows the official Change Management Body of Knowledge (CMBoK) and covers Individual, Team, Organizational, and Leading Change at both Foundation and Practitioner depth.

    Change Management Foundation Course Curriculum

    Change Management Practitioner Course Curriculum

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    Skills You Will Build in This Change CoursePractical Capability for Real Change

    This change management course builds the practical capability to lead the people side of change, from diagnosing individual resistance to planning and embedding organisation-wide transformation, while preparing you for both certification exams.

    Support Individuals Through Change

    Apply ADKAR, Bridges' Transition Model and motivation theory to diagnose where individual change stalls and design targeted interventions that build awareness, desire and lasting behaviour change.

    Lead Organisational Change

    Select and apply organisational change models including Lewin's Three-Step Model, Kotter's 8-Step Model and McKinsey 7-S, and assess culture and readiness to shape the right change approach.

    Engage Stakeholders and Communicate

    Map stakeholders, build engagement strategies and design change communication plans that manage resistance, reduce ambiguity and win buy-in across the organisation.

    Plan and Deliver Change Practice

    Run change impact assessments, build change management plans and integrate training, resistance management and benefits tracking so change is embedded, not just launched.

    Grow as a Change Professional

    Develop emotional intelligence, coaching and facilitation skills, apply ethics and reflective practice, and use the CMBoK to guide your professional development.

    Pass Both Exams with Confidence

    Prepare for the closed-book Foundation exam and the open-book, scenario-based Practitioner exam with mock questions, guide-navigation technique and structured revision.

    Who Should TakeChange Management F&P Certification Training in Australia?

    Change Leaders

    Change Project Managers

    Transformation Managers

    Business Change Managers

    Operational Line Managers

    Project Team Members

    HR Representatives

    Business Managers

    Project and Program Managers

    Who Can Take This Certification Training

    Change Management F&P Training Optionsfor Professionals and Teams

    We offer flexible training formats designed to suit different learning preferences, schedules, and professional goals. Whether you prefer classroom learning, live online sessions, team-based learning, or personalized coaching, choose the option that best supports your Change Management Foundation & Practitioner learning journey.

    Change Management Live Virtual Training

    • Live online instructor-led sessions

    • Interactive discussions and virtual activities

    • Expert guidance from experienced trainers

    • Practice assessments and revision support

    • Dedicated Q&A sessions for concept clarification

    • Fixed schedules for accountability and momentum

    • Small batch sizes for personalized attention

    • Access from any location with internet connectivity

    AUD 2410

    Attend fully interactive online sessions from anywhere while benefiting from real-time instructor guidance and collaborative learning experiences. This Virtual Change Management F&P training option provides flexibility while maintaining direct engagement with experienced trainers.

    Best For: Professionals seeking the flexibility of online learning without compromising on live instructor interaction.

    Change Management Classroom Training

    • Instructor-led classroom sessions

    • Interactive discussions and group activities

    • Real-world examples and practical exercises

    • Structured learning with fixed schedules

    • Opportunities for peer networking and collaboration

    • Practice assessments and knowledge checks

    • Dedicated Q&A and concept clarification

    • Immediate trainer feedback and support

    Learn through face-to-face sessions led by experienced instructors in a collaborative classroom environment. This Classroom Change Management F&P training format combines expert guidance, peer interaction, and practical exercises to create an engaging learning experience.

    Best For: Learners who prefer in-person interaction, structured schedules, and collaborative learning experiences.

    Change Management Corporate Group Training

    • Customized training aligned to organizational goals

    • Flexible delivery: onsite, virtual, hybrid, or blended

    • Scheduling tailored to business availability

    • Role-based examples and industry-relevant discussions

    • Progress tracking and learner assessments where applicable

    • Dedicated coordination and administrative support

    • Consistent learning experiences across teams

    • Scalable delivery for local, regional, or global workforces

    Designed for organizations that want to build change leadership capabilities, improve transformation outcomes, and support workforce development through structured learning initiatives. This format is ideal for Change Management F&P training for companies in Australia seeking to equip teams with practical change management skills.

    Best For: Organizations looking to upskill employees, address capability gaps, and deliver consistent training across teams.

    Change Management Focused 1-to-1 Training

    • One-to-one instructor attention

    • Customized learning plans and objectives

    • Flexible scheduling based on availability

    • Personalized feedback and coaching

    • Additional focus on challenging topics

    • Targeted practice and revision support

    • Faster clarification of questions and concepts

    • Learning pace is adapted to individual needs

    Receive personalized instruction tailored to your goals, pace, and learning requirements through dedicated sessions with an expert trainer. This format provides Change Management F&P coaching for professionals seeking individualized support with certification preparation, stakeholder engagement strategies, and organizational change initiatives.

    Best For: Professionals seeking personalized guidance, accelerated learning, or focused support to achieve specific outcomes.

    Change Management Live Virtual Training

    Change Management Live Virtual Training

    Live online instructor-led sessions

    Interactive discussions and virtual activities

    Expert guidance from experienced trainers

    Practice assessments and revision support

    Dedicated Q&A sessions for concept clarification

    Fixed schedules for accountability and momentum

    Small batch sizes for personalized attention

    Access from any location with internet connectivity

    Starts from

    AUD 2410

    Please Note: Attend fully interactive online sessions from anywhere while benefiting from real-time instructor guidance and collaborative learning experiences. This Virtual Change Management F&P training option provides flexibility while maintaining direct engagement with experienced trainers.

    Best For: Professionals seeking the flexibility of online learning without compromising on live instructor interaction.

    Loading schedules…

    Why Choose Invensis Learning in AustraliaLearn from Experienced Change Practitioners

    As a trusted change management training company in Australia, Invensis Learning delivers structured Change Management Foundation and Practitioner training for professionals and organisations across Australia who want to build real change capability and pass both exams. Our programmes combine experienced change management trainers, courseware aligned to the official syllabi and the CMBoK, flexible delivery formats and dedicated learner support. Whether you enrol as an individual or plan corporate training for your team, you get a professional learning experience built around practical understanding, real-world application and measurable outcomes.

    • Experienced change management trainers with real transformation delivery experience
    • Courseware aligned to the official Foundation and Practitioner exam syllabi and CMBoK
    • Online (live virtual), classroom and onsite instructor-led training options
    • Mock exams and practice questions for both Foundation and Practitioner
    • ISO 9001:2015 and ISO 27001:2022 certified training provider
    • Guidance to prepare for both certification exams with confidence
    • Dedicated learner support before, during and after training
    • Flexible schedules and customised corporate training across Australia

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    Change Management Foundation and Practitioner Training Locations in AustraliaInstructor-led in-person Classroom training is available for group batches. All other public cohorts are delivered as Instructor-led Live Virtual. See available cohorts

    Change Management Foundation and Practitioner Training Location in Australia

    Park Hyatt Sydney, 7 Hickson Rd, The Rocks NSW 2000, Australia

    Change Management Foundation and Practitioner Training Location in Australia

    Gilligan’s, 57/89 Grafton St, Cairns City QLD 4870, Australia

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    Team Training in AustraliaBuild Change Capability at Scale

    • Suitable for small, medium and large teams
    • Customised schedules aligned to team availability
    • Live virtual, onsite, hybrid or blended delivery
    • Experienced change trainers with industry expertise
    • Role-based, industry-relevant case studies and exercises
    • Dedicated coordination and support for group programmes
    • Scalable delivery for teams across Australia and beyond

    Trusted by Leading Australian Organisations

    Commonwealth BankTelstraNABWoolworthsDeloitteQantas

    What Our Learners Say

    Passed Both Exams and Applied It at Work

    "The combined Foundation and Practitioner training gave me a structured way to apply ADKAR and Kotter on a live banking programme. The mock exams made both papers far less daunting and I passed on my first sitting."

    Emily Thompson

    Change Analyst

    0/0

    The People Side Finally Clicked

    "As a project manager I always delivered the technical side but struggled with adoption. This course gave me practical tools for stakeholder engagement and resistance management that I now use on every project."

    Liam O'Brien

    Project Manager

    0/0

    Clear, Practical and Well Paced

    "The trainer explained the change models clearly and tied them to real HR scenarios. The open-book technique sessions for the Practitioner exam were especially useful for me as a first-time candidate."

    Priya Sharma

    HR Business Partner

    0/0

    A Shared Change Language for Our Team

    "We enrolled our transformation team so everyone shared one change language. Adoption on our core-systems programme improved noticeably, and the tailored case studies matched our sector well."

    Daniel Wright

    Transformation Lead, Banking Sector

    0/0

    Great Fit for Public Sector Change

    "The corporate delivery was flexible around our roster and the content was pitched perfectly for public sector change. Our people leaders now plan communications and readiness far more confidently."

    Sarah Nguyen

    Learning and Development Manager, Public Sector

    0/0



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    Frequently Asked QuestionsHere's everything you may ask...

    Yes. Change management is one of Australia's most in-demand capabilities, with roles from Change Analyst to Change Manager and Transformation Manager paying from around A$112,000 to A$200,000. The credential is recognised across banking, government, utilities and consulting, giving you a strong return as employers run large transformation programmes.

    General

    Is the Change Management Foundation and Practitioner certification worth it in Australia?

    Yes. Change management is one of Australia's most in-demand capabilities, with roles from Change Analyst to Change Manager and Transformation Manager paying from around A$112,000 to A$200,000. The credential is recognised across banking, government, utilities and consulting, giving you a strong return as employers run large transformation programmes.

    What is the Change Management Foundation and Practitioner certification?

    It is a globally recognised, two-level qualification covering the models, tools and practices needed to manage the people side of organisational change. Foundation validates your knowledge of change concepts, while Practitioner validates your ability to apply them to real organisational scenarios.

    Who should take this change management course?

    The course suits project and programme managers, HR and OD practitioners, transformation leads, consultants and senior leaders sponsoring change. There are no formal prerequisites for Foundation, so it is open to professionals at any career stage who want to lead or support change.

    What standard is the certification based on?

    The programme is aligned to the Change Management Body of Knowledge (CMBoK), maintained by the Change Management Institute, and to the current Change Management Practitioner Guide and the official Foundation and Practitioner exam syllabi.

    How is Change Management different from a project management qualification?

    Change management covers the people and culture dimension of change, including stakeholder engagement, communication, resistance management and embedding change. It complements project frameworks such as PRINCE2 or AgilePM, which focus on delivery, giving you a complete toolkit for organisational change.

    Pricing

    How much does the change management course cost in Australia?

    Fees vary by delivery format and schedule, so the exact price for Australia is available on request. The training is typically purchased as a combined package covering both the Foundation and Practitioner levels. Request a quote for current pricing and any group offers.

    What is included in the course fee?

    The fee typically includes instructor-led training, courseware aligned to the official syllabi and CMBoK, industry case studies, mock exams and practice questions for both levels, and dedicated learner support. Contact a learning advisor to confirm the inclusions for your chosen format.

    Are the exam fees included in the training price?

    Exam voucher inclusion varies by package, so please confirm this when you enrol. Some packages bundle the Foundation and Practitioner exam vouchers, while others quote them separately. Ask for a quote to see exactly what your enrolment covers.

    Do you offer corporate or group discounts?

    Yes. We offer corporate group training with customised schedules and volume-based pricing for teams, PMOs and departments across Australia. Ask about corporate and group pricing for a tailored quote.

    What payment options are available?

    We accept major credit and debit cards and bank transfers, with instalment options on selected plans. Speak with a learning advisor to choose the option that suits you.

    Exam

    What is the format of the Foundation exam?

    The Foundation exam is a closed-book, multiple-choice paper of 50 questions to be completed in 40 minutes. The pass mark is 50%, which is 25 out of 50 correct. It is usually taken at the end of the Foundation portion of the training.

    What is the format of the Practitioner exam?

    The Practitioner exam is open book, using the Change Management Practitioner Guide. It has 5 scenario-based sections worth 16 marks each, 80 marks in total, over 2.5 hours. The pass mark is 50%, which is 40 out of 80 marks.

    How many exams are there and are there prerequisites?

    There are two separate exams. Foundation has no formal prerequisites and must be passed before Practitioner, which requires the Foundation certification or an accepted equivalent. You must pass both to hold both credentials.

    How are the exams delivered in Australia?

    Both exams can be taken via online proctoring or at an authorised test centre, and are typically sat at the end of each stage of the training. Your trainer will guide you on booking and preparation.

    What if I do not pass an exam the first time?

    You can resit the exam. Our training includes mock exams, practice questions and exam-technique sessions for both levels to help you prepare with confidence. Speak with our team about resit options and any retake support available with your plan.

    Course Content

    What topics does the change management course cover?

    The course covers five topic areas: Change and the Individual, Change and the Organisation, Communication and Stakeholder Engagement, Change Practice, and Personal and Professional Management. Foundation builds knowledge, while Practitioner applies it to real scenarios.

    Which change models will I learn?

    You will work with established models including ADKAR, Bridges' Transition Model, Lewin's Three-Step Model, Kotter's 8-Step Model, McKinsey 7-S, Schein's culture model, Goleman's emotional intelligence and Cialdini's principles of influence.

    Can a beginner take this course?

    Yes. Foundation has no prerequisites and starts from core concepts, so beginners are welcome. The combined programme then builds to Practitioner level through scenario-based learning, hands-on exercises and case studies, with trainer support throughout.

    What learning materials are provided?

    You receive courseware aligned to the official Foundation and Practitioner exam syllabi and the CMBoK, industry-driven case studies, mock exams, practice questions and revision aids to support both exams.

    How long is the training and how is it delivered?

    The combined programme is a 40-hour course, with the number of days depending on the daily schedule. It is delivered as online (live virtual) instructor-led training, classroom or onsite sessions, and as customised corporate training.

    Enrollment

    How do I enrol in the change management course?

    You can enrol through the Invensis Learning website. Choose your preferred format, complete payment, and you will receive access to schedules, courseware and learning resources. Talk to a learning advisor if you need help choosing a batch.

    What training formats are available in Australia?

    We offer online (live virtual) instructor-led training, classroom and onsite sessions, and customised corporate group training, so you can choose the format that fits your schedule and learning style.

    How soon can I start?

    New batches run regularly across Australian time zones for live virtual and classroom formats. See upcoming schedules or talk to a learning advisor to find the next available cohort that suits you.

    Can I reschedule or transfer my enrolment?

    Yes. Flexible options let you reschedule or transfer to another batch on selected plans. Contact our support team to arrange this before your session begins.

    What is the refund or cancellation policy?

    Refunds and cancellations are handled per our published policy, and selected plans include a money-back guarantee. Reach out to our team for the details that apply to your enrolment.