Course Overview

    Overview

    Course Highlights

    Eligibility Criteria

    Benefits

    Exam Format

    Certification Cost

    What Is the Certified ScrumMaster Credential?Your Route into the Scrum Master Role

    The Certified ScrumMaster (CSM) is Scrum Alliance's entry-level Scrum Master certification, and CSM certification training in Glasgow prepares you to facilitate Scrum teams, remove impediments and lead with a servant-leadership mindset. It validates your understanding of the Scrum framework, the Scrum Master role and the values that make Scrum teams effective, and it is the world's most widely recognised Scrum Master credential. The course is aligned to the Scrum Alliance CSM Learning Objectives and the current Scrum Guide (the November 2020 edition by Ken Schwaber and Jeff Sutherland), covering Scrum theory and empiricism, the five Scrum values, the Scrum Team, all five events and the three artefacts. Delivered by a Scrum Alliance Certified Scrum Trainer over a 16-hour programme, it unlocks the CSM online exam through your Scrum Alliance member portal within 90 days of completion. With Glasgow now a major banking, fintech and technology hub, employers such as JPMorgan Chase, Barclays and Morgan Stanley run agile delivery at scale and value certified Scrum Masters. Start your CSM journey with Invensis Learning and turn practical Scrum knowledge into a recognised, career-ready qualification.

    Invensis Learning is aligned with Scrum Alliance to provide CSM certification in Glasgow. The training is delivered by Certified Scrum Trainers (CST) using official Scrum Alliance courseware and the CSM Learning Objectives.

    What Is the Certified ScrumMaster Credential?Your Route into the Scrum Master Role

    Certification Badge

    Invensis Learning is aligned with Scrum Alliance to provide CSM certification in Glasgow. The training is delivered by Certified Scrum Trainers (CST) using official Scrum Alliance courseware and the CSM Learning Objectives.

    Key Highlightsof the CSM Certification Training Course

    CSM Certification Eligibility in GlasgowDo You Qualify for the CSM Exam?

    Why the CSM Credential Is Worth EarningFor Your Agile Career in Glasgow

    CSM Exam Format in GlasgowWhat to expect on exam day

    The Certified ScrumMaster (CSM) assessment validates your understanding of the Scrum framework and your readiness to serve as a Scrum Master on delivery teams. The assessment focuses on the Scrum Guide foundations, the three roles (Product Owner, Scrum Master, Developers), the five events, the three artifacts, and the values and theory underpinning empirical process control. Through a combination of multiple-choice questions, candidates are tested on their ability to apply Scrum principles in real-world team environments.

    CSM Certification Cost in Glasgow

    Note: Prices may vary depending on your location and delivery preferences. Reach out to our learning advisors for the exact pricing details.

    Scrum Master Roles in GlasgowWhy Certify in Scotland's Fintech Hub?

    Certified Scrum Masters are in steady demand across Glasgow, one of the UK's biggest financial services and fintech employment hubs. Banks and technology centres run at scale in the city, and agile delivery is now standard practice, so employers value professionals who can facilitate Scrum teams and connect delivery to outcomes. Demand spans Scrum Master, agile delivery and product roles, from entry level through to senior and coaching positions, and here is what the local market is telling us right now.

    Market Forces Driving Scrum Master Demand in Glasgow

    CSM is more than a certificate. It is a career move for professionals ready to lead Scrum teams. Join learners across Glasgow who facilitate delivery and enable agile teams. Start your journey today.

    Your Glasgow Career Transformation

    Where You Stand Today,

    And Where Your CSM Takes You Next

    Glasgow's banking, fintech and technology sector is expanding, and employers increasingly separate certified Scrum Masters from professionals who have only worked around Scrum. Here is which side of that line you want to be on.

    Sources: Indeed, Totaljobs, Glassdoor, IT Jobs Watch (UK) 2026.

    How to Get CSM Certified in GlasgowStep-by-Step Certification Process

    The path to online CSM certification in Glasgow is straightforward. Complete the 2-day Certified Scrum Trainer® (CST®)-led course, take the Scrum Alliance assessment online, and activate your credential through your Scrum Alliance account. Most learners complete the process within a few days of finishing the course.

    Step 1: Enrol in the 2-Day CSM Course

    Choose your preferred Invensis Learning CSM cohort (2-Day Live Online Bootcamp or Corporate Group Training). All cohorts are led by a Scrum Alliance Certified Scrum Trainer® (CST) using official courseware and the latest Scrum Guide.

    Step 2: Attend and Participate in the Full Course

    Attend both days and take part in the workshops, exercises, and discussions. Active participation in the full 16-hour course is required by Scrum Alliance to become eligible for the CSM test.

    Step 3: Receive Your Scrum Alliance Test Invitation

    After the course, your CST submits your participation to Scrum Alliance, which emails you an invitation to take the online CSM test through your Scrum Alliance account.

    Step 4: Take the CSM Test

    Complete the CSM test online: 50 multiple-choice questions in 60 minutes, with a 74% pass mark (37 of 50). You receive two free attempts within 90 days of completing the course.

    Step 5: Accept the License Agreement and Earn CSM

    On passing, accept the Scrum Alliance License Agreement in your account to activate your Certified ScrumMaster® credential, digital badge, and 2-year Scrum Alliance membership.

    Step 6: Maintain Your Credential

    CSM is valid for 2 years. Renew by earning 20 Scrum Education Units (SEUs) and paying the Scrum Alliance renewal fee before your credential expires.

    Module 1: Agile and Scrum Overview

    • Agile Manifesto
    • 12 Principles
    • 4 values
    • Scrum Foundations (5 Scrum Values)

    Module 2: The Three Roles in Scrum

    • Scrum Master roles and challenges
    • Product Owner roles and responsibilities
    • Development team roles and responsibilities

    Module 3: Scrum Ceremonies

    • Sprint planning
    • Daily Scrum
    • Sprint Review
    • Sprint Retrospective

    Module 4: Scrum Artifacts

    • Product Backlog
    • Sprint Backlog
    • Product Increment

    Module 5: Sprint Execution

    • Sprint Execution Planning
    • Flow management
    • Resolution meetings
    • Communication (Taskboard, Sprint burndown chart using story points, hours effort)

    Module 6: Daily Scrum and Sprint Retrospective

    • Activities in daily scrum
    • Activities in a sprint retrospective

    Module 7: Definition of Done (DoD) and Acceptance Criteria

    • Definition of Done for a feature (user story or product backlog item)
    • Definition of Done for a sprint
    • Definition of Done for a release
    • Definition of Done vs. Acceptance criteria
    • Done vs. Done-Done

    Module 8: Definition of Ready

    • Definition of Ready for user story
    • Definition of Ready for sprint

    Module 9: Release Planning

    • Definition of release planning
    • Who takes part in release planning
    • Steps in Release planning
    • Output of Release Planning

    Module 10: Sprint Burndown Chart

    • Definition
    • Why and when to use a sprint burndown chart
    • Information obtained from sprint burndown chart

    Module 11: Release Burn-Up Chart

    • Definition
    • Features
    • How to create a release burn-up chart (steps)?

    Module 12: Product Planning

    • What is product planning
    • What is product vision
    • How to create a product backlog
    • Product Roadmap
    • Minimum Releasable features (or) Minimum Marketable Features
    • Minimum Viable Products

    Module 13: User Stories

    • What are user stories?
    • Structure/format of user stories
    • INVEST criteria

    Module 14: Agile Estimation

    • Definition
    • Benefits of Agile Estimation
    • Agile estimation techniques

    Module 15: Planning Poker

    • Definition
    • Benefits
    • Participants
    • How to play planning poker?
    • Planning Poker rules

    Course Curriculumof the Certified ScrumMaster (CSM) Training

    The CSM curriculum follows the official Scrum Alliance CSM Learning Objectives and the latest Scrum Guide. Modules are delivered over 2 days by a Certified Scrum Trainer® with hands-on workshops, facilitated exercises, and real Scrum scenarios.

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    Scrum Capabilities You Will Build in This CourseReady to Apply from Your First Sprint

    This CSM course covers the six areas of the Scrum Alliance CSM Learning Objectives, aligned to the current Scrum Guide. By the end you will be able to facilitate Scrum events, support your team and Product Owner, and remove the impediments that hold delivery back.

    Apply Scrum Theory and Empiricism

    You will learn to apply Scrum theory in real teams, using empirical process control and the three pillars of transparency, inspection and adaptation to work effectively in complex, changing environments.

    Live the Five Scrum Values

    Put commitment, focus, openness, respect and courage into practice to build trust, psychological safety and the honest communication that makes Scrum teams effective.

    Build High-Performing Scrum Teams

    Understand the accountabilities of the Scrum Master, Product Owner and Developers, and enable the self-management and cross-functionality that let small teams create value.

    Facilitate the Five Scrum Events

    Facilitate the Sprint, Sprint Planning, Daily Scrum, Sprint Review and Sprint Retrospective, keeping each within its timebox and focused on the Sprint Goal.

    Manage Scrum Artefacts and Commitments

    Work with the Product Backlog, Sprint Backlog and Increment, and apply their commitments, the Product Goal, Sprint Goal and Definition of Done, to keep work transparent.

    Master the Scrum Master Role

    Serve the team, the Product Owner and the organisation as a servant leader, using coaching, facilitation techniques and impediment removal to help Scrum succeed.

    Who Should TakeCSM Training in Glasgow?

    Scrum Master

    Agile Team Lead

    Project Manager (Agile)

    Delivery Manager

    Team Lead

    Product Manager

    Business Analyst (Agile teams)

    Agile Coach (aspiring)

    Who Can Take This Certification Training

    Certified ScrumMaster (CSM) Training Modesfor Professionals and Teams

    We offer flexible training formats designed to suit different learning preferences, schedules, and professional goals. Whether you prefer collaborative classroom learning, live online sessions, team-based training, or personalized guidance, choose the option that best supports your Scrum learning and professional development journey.

    CSM Live Virtual Training

    • Live online instructor-led sessions

    • Interactive discussions and virtual activities

    • Expert guidance from experienced trainers

    • Practice assessments and revision support

    • Dedicated Q&A sessions for concept clarification

    • Fixed schedules for accountability and momentum

    • Small batch sizes for personalized attention

    • Access from any location with internet connectivity

    GBP 890

    Attend fully interactive online sessions from anywhere while benefiting from real-time instructor guidance and collaborative learning experiences. This virtual CSM training in Glasgow option enables professionals to participate from any location.

    Official Scrum Akiance International-aligned Course Material

    Best For: Professionals seeking the flexibility of online learning without compromising on live instructor interaction.

    CSM Classroom Training

    • Instructor-led classroom sessions

    • Interactive discussions and group activities

    • Real-world examples and practical exercises

    • Structured learning with fixed schedules

    • Opportunities for peer networking and collaboration

    • Practice assessments and knowledge checks

    • Dedicated Q&A and concept clarification

    • Immediate trainer feedback and support

    Learn through face-to-face sessions led by experienced instructors in a collaborative classroom environment. This classroom CSM training in Glasgow format combines expert guidance, peer interaction, and hands-on activities to create an engaging learning experience.

    Official Scrum Akiance International-aligned Course Material

    Best For: Learners who prefer in-person interaction, structured schedules, and collaborative learning experiences.

    CSM Corporate Group Training

    • Customized training aligned to organizational goals

    • Flexible delivery: onsite, virtual, hybrid, or blended

    • Scheduling tailored to business availability

    • Role-based examples and industry-relevant discussions

    • Progress tracking and learner assessments where applicable

    • Dedicated coordination and administrative support

    • Consistent learning experiences across teams

    • Scalable delivery for local, regional, or global workforces

    Designed for organizations that want to build Agile capabilities at scale, standardize Scrum practices, and support workforce development through customized team learning initiatives. This format is ideal for CSM training for companies in Glasgow seeking to strengthen Agile delivery and team collaboration across the organization.

    Official Scrum Akiance International-aligned Course Material

    Best For: Organizations looking to upskill employees, address capability gaps, and deliver consistent training across teams.

    CSM Focused 1-to-1 Training

    • One-to-one instructor attention

    • Customized learning plans and objectives

    • Flexible scheduling based on availability

    • Personalized feedback and coaching

    • Additional focus on challenging topics

    • Targeted practice and revision support

    • Faster clarification of questions and concepts

    • Learning pace is adapted to individual needs

    Receive personalized instruction tailored to your goals, pace, and learning requirements through dedicated sessions with an expert trainer. This format provides CSM coaching in Glasgow for professionals seeking individualized support and focused learning guidance.

    Official Scrum Akiance International-aligned Course Material

    Best For: Professionals seeking personalized guidance, accelerated learning, or focused support to achieve specific outcomes.

    CSM Live Virtual Training

    CSM Live Virtual Training

    Live online instructor-led sessions

    Interactive discussions and virtual activities

    Expert guidance from experienced trainers

    Practice assessments and revision support

    Dedicated Q&A sessions for concept clarification

    Fixed schedules for accountability and momentum

    Small batch sizes for personalized attention

    Access from any location with internet connectivity

    Starts from

    GBP 890

    Please Note: Attend fully interactive online sessions from anywhere while benefiting from real-time instructor guidance and collaborative learning experiences. This virtual CSM training in Glasgow option enables professionals to participate from any location.

    Official Scrum Akiance International-aligned Course Material

    Best For: Professionals seeking the flexibility of online learning without compromising on live instructor interaction.

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    Why Choose Invensis Learning in GlasgowYour Trusted Agile Partner

    Invensis Learning delivers Scrum Alliance aligned CSM training for professionals and teams in Glasgow who want to move into the Scrum Master role and earn a recognised credential. Our programmes combine experienced Certified Scrum Trainers, flexible delivery formats, structured courseware and hands-on facilitation practice. Whether you enrol as an individual or plan corporate training for your team, Invensis Learning, a trusted CSM training company in Glasgow, provides a professional learning experience built around practical understanding, real-world application and a clear route to the Scrum Alliance online exam.

    • Scrum Alliance aligned CSM course delivered by a Certified Scrum Trainer (CST)
    • Experienced trainers with real agile delivery and coaching experience
    • Flexible learning formats for individuals, teams and corporate groups
    • Online (live virtual) and classroom instructor-led training options
    • Structured 16-hour programme that exceeds Scrum Alliance course requirements
    • Guidance to complete the course and sit the Scrum Alliance online exam
    • Two-year Scrum Alliance membership and digital badge on passing the exam
    • Dedicated learner support before, during and after training

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    Learner Support

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    Industries Served

    1-to-1

    Doubt-Clearing Sessions

    60+

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    Over 5000 five star reviews

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    Certified ScrumMaster (CSM) Locations in the United KingdomAll our classroom training is now available online at your convenience

    Certified ScrumMaster (CSM) in United Kingdom

    Radisson Blu Hotel, Glasgow, 301, Argyle Street, Laurieston, Blythswood Holm, Glasgow, Glasgow City, Alba / Scotland, G2 8DP, United Kingdom

    Certified ScrumMaster (CSM) in United Kingdom

    Hilton Glasgow, 1, William Street, Anderston, Glasgow, Glasgow City, Alba / Scotland, G3 8HT, United Kingdom

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    Corporate CSM Training in GlasgowUpskill Your Delivery Team

    • Suitable for small, medium and large delivery teams
    • Customised schedules aligned to your team's availability
    • Onsite, live virtual or hybrid delivery across Glasgow and beyond
    • Certified Scrum Trainers with real agile delivery experience
    • Role-based examples relevant to banking, fintech and tech teams
    • Dedicated coordination and learner support for group programmes
    • Scalable delivery for local, regional and global teams

    Trusted by Teams Across Sectors

    JPMorgan ChaseBarclaysMorgan StanleyVirgin MoneySantanderTesco Bank

    What Our Learners Say

    Passed the Exam and Moved into the Role

    "The trainer made the Scrum Guide genuinely click for me. I passed the Scrum Alliance online exam a few days after the course and stepped into a Scrum Master role at a Glasgow fintech soon after."

    Craig Sutherland

    Scrum Master

    0/0

    The Facilitation Practice Was Invaluable

    "As a business analyst moving into agile, I needed the framework properly explained. The facilitation practice on events and retrospectives was the most useful part, and I now run our Daily Scrum with confidence."

    Aileen Fraser

    Business Analyst

    0/0

    From Working in Scrum to Understanding It

    "A well-structured two days that took me from a developer who worked in Scrum to someone who understands why the framework works. The Scrum values sessions changed how I contribute to my team."

    Rhona MacLeod

    Software Developer

    0/0

    Consistent Scrum Practice Across the Team

    "We put a whole delivery squad through the corporate CSM course. The team now shares one language for Scrum events and artefacts, and our sprint reviews have become far more focused and useful."

    Gordon Baird

    L&D Manager, Financial Services

    0/0

    Tailored Training with Real Impact

    "The onsite training was tailored to our digital delivery context and the trainer handled our real scenarios. Retrospectives and impediment removal improved noticeably within a couple of sprints."

    Fiona Grant

    Head of Delivery, Digital Agency

    0/0



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    Frequently Asked QuestionsHere's everything you may ask...

    Yes. CSM is the world's most widely recognised Scrum Master credential, and Glasgow's banking, fintech and technology employers run agile delivery at scale. Scrum Master roles in the city average around £57,500, rising with seniority, so a recognised credential can strengthen both your role options and your pay.

    General

    Is the CSM certification worth it for a career in Glasgow?

    Yes. CSM is the world's most widely recognised Scrum Master credential, and Glasgow's banking, fintech and technology employers run agile delivery at scale. Scrum Master roles in the city average around £57,500, rising with seniority, so a recognised credential can strengthen both your role options and your pay.

    What is the Certified ScrumMaster certification?

    The CSM is Scrum Alliance's entry-level Scrum Master certification. It validates your understanding of the Scrum framework, the Scrum Master role and the values that make Scrum teams effective, and it is aligned to the current Scrum Guide.

    Who should take the CSM course?

    The course suits aspiring Scrum Masters, developers, testers and business analysts in Scrum teams, and project managers moving from traditional delivery to agile. There is no formal education or experience requirement to attend.

    Which governing body awards the CSM credential?

    Scrum Alliance awards the CSM credential. This course is aligned with Scrum Alliance and delivered by a Certified Scrum Trainer (CST), following the official CSM Learning Objectives.

    How long is the CSM certification valid?

    CSM is valid for two years. To renew, you earn 16 Scrum Education Units (SEUs) and pay the Scrum Alliance membership renewal fee every two years. SEUs can be earned through courses, conferences, coaching and self-study.

    Pricing

    What is included in the CSM course fee?

    The training fee typically covers Scrum Alliance aligned courseware, delivery by a Certified Scrum Trainer, facilitation practice, exam guidance and learner support. Passing the exam also includes a two-year Scrum Alliance membership and digital badge. Request a quote for the current inclusions.

    How much does CSM training cost in Glasgow?

    CSM pricing varies by training provider, format and schedule, so it is available on request. The CSM exam is typically included in the course fee paid to the training organisation. Talk to a learning advisor for a current quote.

    Is the exam fee included in the training price?

    For CSM, the online exam fee is usually included in the course fee paid to the training organisation, rather than billed separately. Confirm the exact inclusions when you request your quote.

    Do you offer group or corporate rates for CSM training?

    Yes. We offer corporate group training with customised schedules and volume-based pricing for delivery teams and technology functions. Ask about corporate or group pricing for a tailored quote.

    What payment options are available?

    We accept major credit and debit cards and bank transfers, with instalment options on selected plans. Speak with a learning advisor to choose the option that suits you.

    Exam

    What is the format of the CSM exam?

    The CSM exam is an open-book, online, multiple-choice test taken through the Scrum Alliance member portal after you complete the course. No proctor is required.

    How many questions are on the CSM exam and how long is it?

    The exam has 50 multiple-choice questions and a time limit of 60 minutes (one hour). It is taken online via the Scrum Alliance portal within 90 days of completing the course.

    What is the passing score for the CSM exam?

    The pass mark is 74%, which means answering at least 37 of the 50 questions correctly. Focus on broad understanding across all six CSM topic areas rather than one area.

    What if I do not pass the CSM exam first time?

    Candidates typically have up to three attempts to pass within the 90-day window after course completion. The course, facilitation practice and open-book format are designed to help you pass with confidence.

    Do I have to attend a course to sit the CSM exam?

    Yes. Attendance at an approved CSM course delivered by a Certified Scrum Trainer is mandatory, and the exam is only unlocked in your Scrum Alliance portal after you complete the course.

    Course Content

    What will I learn in the CSM training?

    You will learn the Scrum framework end to end: Scrum theory and empiricism, the five Scrum values, the Scrum Team, all five Scrum events, the three artefacts and their commitments, and the Scrum Master role as a servant leader.

    Which Scrum standard is the course based on?

    The course is aligned to the Scrum Alliance CSM Learning Objectives and the current Scrum Guide, the November 2020 edition by Ken Schwaber and Jeff Sutherland, which introduced the Product Goal and reframed the Definition of Done and Sprint Goal as commitments.

    How long is the CSM course and how is it delivered?

    The programme runs for 16 hours, delivered as two full days or four half-days by a Certified Scrum Trainer. This exceeds the Scrum Alliance minimum contact-hours requirement for CSM courses.

    Do I need prior experience to take the course?

    No prior experience is required. The course suits both those new to Scrum and those who already work in Scrum teams and want to formalise their knowledge with a recognised credential.

    Is there hands-on practice in the course?

    Yes. The training uses case studies, group exercises and facilitation practice on Scrum events and retrospectives, so you can apply the framework to realistic delivery scenarios.

    Enrollment

    How do I enrol in the CSM course in Glasgow?

    You can enrol through the Invensis Learning website. Choose your preferred format and schedule, complete your booking, and you will receive access to the course details, schedules and learning resources. Talk to a learning advisor to see upcoming batches.

    What training formats are available?

    We offer online (live virtual) instructor-led training, classroom training and customised corporate group training, so you can choose the format that fits your schedule and learning style.

    How soon can I start?

    New batches run regularly in live virtual and classroom formats. Contact a learning advisor or view upcoming schedules to find the next available CSM course that suits you.

    Can I reschedule or transfer my enrolment to another batch?

    Yes. Flexi options let you reschedule or transfer to another batch on selected plans. Contact our support team to arrange this before your batch begins.

    Is corporate training available for our team in Glasgow?

    Yes. We deliver corporate CSM training onsite, live virtual or hybrid for delivery teams and technology functions, with customised schedules and role-relevant examples. Request a group quote to get started.