Course Overview

    Overview

    Course Highlights

    Eligibility Criteria

    Benefits

    Exam Format

    Certification Cost

    What Is the Certified ScrumMaster Certification?Your Entry into Agile Delivery

    The Certified ScrumMaster (CSM) is Scrum Alliance's entry-level Scrum Master certification, validating your grasp of the Scrum framework, the Scrum Master role and the values that make agile teams effective. Delivered as instructor-led CSM certification training in Liverpool, this course prepares you to facilitate Scrum events, remove impediments and coach teams toward high-value delivery. The programme is aligned to the current Scrum Guide (Schwaber and Sutherland, November 2020 edition) and the Scrum Alliance CSM Learning Objectives. The two-day, 16-hour course is taught by a Scrum Alliance Certified Scrum Trainer (CST). On completion you unlock the Scrum Alliance online exam: 50 questions, 60 minutes, open book, with a 74% pass mark. With Liverpool's fintech, digital and public-sector teams scaling agile delivery, a CSM opens doors to Scrum Master and agile delivery roles. Start your Scrum journey with Invensis Learning.

    Invensis Learning is aligned with Scrum Alliance to provide CSM certification in Liverpool. The training is delivered by Certified Scrum Trainers (CST) using official Scrum Alliance courseware and the CSM Learning Objectives.

    What Is the Certified ScrumMaster Certification?Your Entry into Agile Delivery

    Certification Badge

    Invensis Learning is aligned with Scrum Alliance to provide CSM certification in Liverpool. The training is delivered by Certified Scrum Trainers (CST) using official Scrum Alliance courseware and the CSM Learning Objectives.

    Key Highlightsof the CSM Certification Training Course

    CSM Certification Eligibility in LiverpoolDo You Qualify for the CSM Exam?

    What You Gain from CSM CertificationSkills, Recognition and Career Growth

    CSM Exam Format in LiverpoolWhat to expect on exam day

    The Certified ScrumMaster (CSM) assessment validates your understanding of the Scrum framework and your readiness to serve as a Scrum Master on delivery teams. The assessment focuses on the Scrum Guide foundations, the three roles (Product Owner, Scrum Master, Developers), the five events, the three artifacts, and the values and theory underpinning empirical process control. Through a combination of multiple-choice questions, candidates are tested on their ability to apply Scrum principles in real-world team environments.

    CSM Certification Cost in Liverpool

    Note: Prices may vary depending on your location and delivery preferences. Reach out to our learning advisors for the exact pricing details.

    Scrum Master Career Outlook in LiverpoolWhy the Role Is in High Demand

    The Certified ScrumMaster has become a baseline credential for agile delivery roles across Liverpool, valued by fintech, digital, retail and public-sector employers running Scrum teams. As the city region's tech cluster scales and enterprises embed agile ways of working, certified Scrum Masters are increasingly sought after, from entry-level Scrum Master to Agile Coach. Here is what the local market is telling us right now.

    Industry Challenges Driving Scrum Master Demand

    A CSM is more than a certificate. It is a career step into agile leadership. Join professionals across Liverpool who facilitate Scrum teams and connect delivery to value. Start your journey today.

    Your Liverpool Career Transformation

    Your Career Before and After CSM

    The Transformation the Credential Delivers

    Liverpool's digital and agile job market is growing with fintech investment and public-sector transformation, and employers increasingly separate certified Scrum Masters from the rest. Here is which side of that line you want to be on.

    Sources: Indeed, Glassdoor, IT Jobs Watch (UK/Liverpool) 2026.

    How to Get CSM Certified in LiverpoolStep-by-Step Certification Process

    The path to online CSM certification in Liverpool is straightforward. Complete the 2-day Certified Scrum Trainer® (CST®)-led course, take the Scrum Alliance assessment online, and activate your credential through your Scrum Alliance account. Most learners complete the process within a few days of finishing the course.

    Step 1: Enrol in the 2-Day CSM Course

    Choose your preferred Invensis Learning CSM cohort (2-Day Live Online Bootcamp or Corporate Group Training). All cohorts are led by a Scrum Alliance Certified Scrum Trainer® (CST) using official courseware and the latest Scrum Guide.

    Step 2: Attend and Participate in the Full Course

    Attend both days and take part in the workshops, exercises, and discussions. Active participation in the full 16-hour course is required by Scrum Alliance to become eligible for the CSM test.

    Step 3: Receive Your Scrum Alliance Test Invitation

    After the course, your CST submits your participation to Scrum Alliance, which emails you an invitation to take the online CSM test through your Scrum Alliance account.

    Step 4: Take the CSM Test

    Complete the CSM test online: 50 multiple-choice questions in 60 minutes, with a 74% pass mark (37 of 50). You receive two free attempts within 90 days of completing the course.

    Step 5: Accept the License Agreement and Earn CSM

    On passing, accept the Scrum Alliance License Agreement in your account to activate your Certified ScrumMaster® credential, digital badge, and 2-year Scrum Alliance membership.

    Step 6: Maintain Your Credential

    CSM is valid for 2 years. Renew by earning 20 Scrum Education Units (SEUs) and paying the Scrum Alliance renewal fee before your credential expires.

    Module 1: Agile and Scrum Overview

    • Agile Manifesto
    • 12 Principles
    • 4 values
    • Scrum Foundations (5 Scrum Values)

    Module 2: The Three Roles in Scrum

    • Scrum Master roles and challenges
    • Product Owner roles and responsibilities
    • Development team roles and responsibilities

    Module 3: Scrum Ceremonies

    • Sprint planning
    • Daily Scrum
    • Sprint Review
    • Sprint Retrospective

    Module 4: Scrum Artifacts

    • Product Backlog
    • Sprint Backlog
    • Product Increment

    Module 5: Sprint Execution

    • Sprint Execution Planning
    • Flow management
    • Resolution meetings
    • Communication (Taskboard, Sprint burndown chart using story points, hours effort)

    Module 6: Daily Scrum and Sprint Retrospective

    • Activities in daily scrum
    • Activities in a sprint retrospective

    Module 7: Definition of Done (DoD) and Acceptance Criteria

    • Definition of Done for a feature (user story or product backlog item)
    • Definition of Done for a sprint
    • Definition of Done for a release
    • Definition of Done vs. Acceptance criteria
    • Done vs. Done-Done

    Module 8: Definition of Ready

    • Definition of Ready for user story
    • Definition of Ready for sprint

    Module 9: Release Planning

    • Definition of release planning
    • Who takes part in release planning
    • Steps in Release planning
    • Output of Release Planning

    Module 10: Sprint Burndown Chart

    • Definition
    • Why and when to use a sprint burndown chart
    • Information obtained from sprint burndown chart

    Module 11: Release Burn-Up Chart

    • Definition
    • Features
    • How to create a release burn-up chart (steps)?

    Module 12: Product Planning

    • What is product planning
    • What is product vision
    • How to create a product backlog
    • Product Roadmap
    • Minimum Releasable features (or) Minimum Marketable Features
    • Minimum Viable Products

    Module 13: User Stories

    • What are user stories?
    • Structure/format of user stories
    • INVEST criteria

    Module 14: Agile Estimation

    • Definition
    • Benefits of Agile Estimation
    • Agile estimation techniques

    Module 15: Planning Poker

    • Definition
    • Benefits
    • Participants
    • How to play planning poker?
    • Planning Poker rules

    Course Curriculumof the Certified ScrumMaster (CSM) Training

    The CSM curriculum follows the official Scrum Alliance CSM Learning Objectives and the latest Scrum Guide. Modules are delivered over 2 days by a Certified Scrum Trainer® with hands-on workshops, facilitated exercises, and real Scrum scenarios.

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    Skills You Will Build in This CSM CourseScrum Theory, Events and Servant Leadership

    This Certified ScrumMaster course builds practical command of the Scrum framework across all six areas of the Scrum Alliance CSM Learning Objectives. By the end you can facilitate Scrum events, coach teams and prepare for the online exam.

    Master Scrum Theory and Empiricism

    Learn the empirical foundations of Scrum: the three pillars of transparency, inspection and adaptation, complexity theory and how the Agile Manifesto shapes the framework.

    Apply the Five Scrum Values

    Put commitment, focus, openness, respect and courage into practice to build trust, psychological safety and a healthy team culture.

    Lead the Scrum Team Accountabilities

    Distinguish the Scrum Master, Product Owner and Developer accountabilities, and enable self-managing, cross-functional teams to deliver value.

    Facilitate All Five Scrum Events

    Run the Sprint, Sprint Planning, Daily Scrum, Sprint Review and Sprint Retrospective within their timeboxes and keep them productive.

    Manage Scrum Artifacts and Commitments

    Work with the Product Backlog, Sprint Backlog and Increment, and apply the Product Goal, Sprint Goal and Definition of Done.

    Serve as a Servant Leader

    Coach, mentor and remove impediments across the team, Product Owner and organisation using proven facilitation techniques.

    Who Should TakeCSM Training in Liverpool?

    Scrum Master

    Agile Team Lead

    Project Manager (Agile)

    Delivery Manager

    Team Lead

    Product Manager

    Business Analyst (Agile teams)

    Agile Coach (aspiring)

    Who Can Take This Certification Training

    Certified ScrumMaster (CSM) Training Modesfor Professionals and Teams

    We offer flexible training formats designed to suit different learning preferences, schedules, and professional goals. Whether you prefer collaborative classroom learning, live online sessions, team-based training, or personalized guidance, choose the option that best supports your Scrum learning and professional development journey.

    CSM Live Virtual Training

    • Live online instructor-led sessions

    • Interactive discussions and virtual activities

    • Expert guidance from experienced trainers

    • Practice assessments and revision support

    • Dedicated Q&A sessions for concept clarification

    • Fixed schedules for accountability and momentum

    • Small batch sizes for personalized attention

    • Access from any location with internet connectivity

    GBP 890

    Attend fully interactive online sessions from anywhere while benefiting from real-time instructor guidance and collaborative learning experiences. This virtual CSM training in Liverpool option enables professionals to participate from any location.

    Official Scrum Akiance International-aligned Course Material

    Best For: Professionals seeking the flexibility of online learning without compromising on live instructor interaction.

    CSM Classroom Training

    • Instructor-led classroom sessions

    • Interactive discussions and group activities

    • Real-world examples and practical exercises

    • Structured learning with fixed schedules

    • Opportunities for peer networking and collaboration

    • Practice assessments and knowledge checks

    • Dedicated Q&A and concept clarification

    • Immediate trainer feedback and support

    Learn through face-to-face sessions led by experienced instructors in a collaborative classroom environment. This classroom CSM training in Liverpool format combines expert guidance, peer interaction, and hands-on activities to create an engaging learning experience.

    Official Scrum Akiance International-aligned Course Material

    Best For: Learners who prefer in-person interaction, structured schedules, and collaborative learning experiences.

    CSM Corporate Group Training

    • Customized training aligned to organizational goals

    • Flexible delivery: onsite, virtual, hybrid, or blended

    • Scheduling tailored to business availability

    • Role-based examples and industry-relevant discussions

    • Progress tracking and learner assessments where applicable

    • Dedicated coordination and administrative support

    • Consistent learning experiences across teams

    • Scalable delivery for local, regional, or global workforces

    Designed for organizations that want to build Agile capabilities at scale, standardize Scrum practices, and support workforce development through customized team learning initiatives. This format is ideal for CSM training for companies in Liverpool seeking to strengthen Agile delivery and team collaboration across the organization.

    Official Scrum Akiance International-aligned Course Material

    Best For: Organizations looking to upskill employees, address capability gaps, and deliver consistent training across teams.

    CSM Focused 1-to-1 Training

    • One-to-one instructor attention

    • Customized learning plans and objectives

    • Flexible scheduling based on availability

    • Personalized feedback and coaching

    • Additional focus on challenging topics

    • Targeted practice and revision support

    • Faster clarification of questions and concepts

    • Learning pace is adapted to individual needs

    Receive personalized instruction tailored to your goals, pace, and learning requirements through dedicated sessions with an expert trainer. This format provides CSM coaching in Liverpool for professionals seeking individualized support and focused learning guidance.

    Official Scrum Akiance International-aligned Course Material

    Best For: Professionals seeking personalized guidance, accelerated learning, or focused support to achieve specific outcomes.

    CSM Live Virtual Training

    CSM Live Virtual Training

    Live online instructor-led sessions

    Interactive discussions and virtual activities

    Expert guidance from experienced trainers

    Practice assessments and revision support

    Dedicated Q&A sessions for concept clarification

    Fixed schedules for accountability and momentum

    Small batch sizes for personalized attention

    Access from any location with internet connectivity

    Starts from

    GBP 890

    Please Note: Attend fully interactive online sessions from anywhere while benefiting from real-time instructor guidance and collaborative learning experiences. This virtual CSM training in Liverpool option enables professionals to participate from any location.

    Official Scrum Akiance International-aligned Course Material

    Best For: Professionals seeking the flexibility of online learning without compromising on live instructor interaction.

    Loading schedules…

    Why Choose Invensis LearningFor CSM Certification Training in Liverpool

    Invensis Learning delivers Scrum Alliance-aligned Certified ScrumMaster training for individuals and teams across Liverpool who want to step into the Scrum Master role. Our programmes combine Certified Scrum Trainer-led instruction, flexible delivery and learner-focused support. As an ISO 9001:2015 and ISO 27001:2022 certified provider and a trusted CSM training company in Liverpool, we bring quality-assured training and experienced instructors to every cohort, whether you enrol as an individual or plan group training for your team.

    • Scrum Alliance-aligned CSM courseware delivered by a Certified Scrum Trainer (CST)
    • Experienced, accredited trainers with real-world agile delivery expertise
    • Flexible formats: online (live virtual), classroom and corporate group training
    • Two-day, 16-hour programme meeting Scrum Alliance course requirements
    • ISO 9001:2015 and ISO 27001:2022 certified training operations
    • Dedicated learner support before, during and after the course
    • Trainer guidance to pass the Scrum Alliance online exam on your first attempt
    • Trusted by professionals and organisations across the UK and worldwide

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    Learner Support

    50+

    Industries Served

    1-to-1

    Doubt-Clearing Sessions

    60+

    Global Course Portfolio

    ISO 9001:2015 Certified

    ISO 9001:2015 Certified

    ISO 27001:2022 Certified

    ISO 27001:2022 Certified

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    Leaders in Training industry for 12+ years

    Leaders in Training industry for 12+ years

    Over 5000 five star reviews

    Over 5000 five star reviews

    Level AA conformance, W3C WCAG 2.2

    Level AA conformance, W3C WCAG 2.2

    Certified ScrumMaster (CSM) Locations in the United KingdomAll our classroom training is now available online at your convenience

    Certified ScrumMaster (CSM) in United Kingdom

    Pullman Hotel, Monarchs Quay, Waterfront, Toxteth, Liverpool, Liverpool City Region, England, L3 4FT, United Kingdom

    Certified ScrumMaster (CSM) in United Kingdom

    Hilton Liverpool City Centre, 3, Thomas Steers Way, City Centre, Vauxhall, Liverpool, Liverpool City Region, England, L1 8LW, United Kingdom

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    Corporate CSM Training in LiverpoolFor Your Teams

    • Suitable for small, medium and large agile teams
    • Customised schedules aligned to your team's availability
    • Delivery on-site, live virtual or hybrid across the Liverpool City Region
    • Certified Scrum Trainer-led sessions with real-world agile examples
    • Role-based exercises tailored to your delivery context and tooling
    • Dedicated coordination and support for group programmes
    • Scalable delivery for teams across the UK and global locations

    Leading Liverpool Employers

    The Very GroupBarclaysSantanderMastercardJaguar Land RoverBibby Financial Services

    What Our Learners Say

    Passed the CSM Exam First Time

    "The course made the Scrum framework click for me. The trainer walked us through facilitating each event, and the practice questions meant I passed the Scrum Alliance exam first time."

    James Whitfield

    Scrum Master

    0/0

    From Developer to Scrum Master

    "As a developer moving into a Scrum Master role, I needed real structure. The sessions on the Scrum values and servant leadership gave me the confidence to lead my team's ceremonies."

    Sophie Ellison

    Software Developer

    0/0

    Practical and Hands-On

    "Facilitation finally clicked here. The retrospective formats and impediment-removal techniques are things I now use every sprint. Well-paced, practical training."

    Daniel O'Connor

    Agile Delivery Lead

    0/0

    Upskilled Our Whole Delivery Team

    "We trained a delivery squad through Invensis Learning and came away with a shared Scrum vocabulary and far more consistent ceremonies. Sprint predictability improved within a couple of cycles."

    Rachel Hughes

    Head of Delivery, FinTech

    0/0

    Consistent Scrum Practice Across Squads

    "The corporate programme was tailored to how our squads actually work. Certified Scrum Masters across teams now run events consistently, which has cut delivery friction for us."

    Mark Sanderson

    L&D Manager, Digital Services

    0/0



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    We also deliver Certified ScrumMaster (CSM) Certification Training across multiple cities

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    Frequently Asked QuestionsHere's everything you may ask...

    CSM is Scrum Alliance's entry-level Scrum Master certification. It validates your understanding of the Scrum framework, the Scrum Master role and the values that make agile teams effective. It suits aspiring Scrum Masters, developers, testers and project managers moving into agile delivery.

    General

    What is the CSM certification and who is it for?

    CSM is Scrum Alliance's entry-level Scrum Master certification. It validates your understanding of the Scrum framework, the Scrum Master role and the values that make agile teams effective. It suits aspiring Scrum Masters, developers, testers and project managers moving into agile delivery.

    Is the CSM worth it for professionals in Liverpool?

    Yes. CSM is the most widely recognised Scrum Master credential, valued by Liverpool's fintech, digital, retail and public-sector employers. With agile roles paying strong salaries across the North West, it is a practical route into Scrum Master and delivery roles. Talk to a learning advisor to plan your path.

    Do I need to attend a course to earn the CSM?

    Yes. Attendance at a Scrum Alliance approved CSM course delivered by a Certified Scrum Trainer (CST) is mandatory. The exam cannot be accessed without completing an approved course, which this programme provides.

    How long is the CSM certification valid?

    CSM is valid for two years. To renew, you earn 16 Scrum Education Units (SEUs) and pay the Scrum Alliance membership renewal fee within each two-year cycle.

    Is the CSM recognised internationally?

    Yes. The Certified ScrumMaster is the world's most widely recognised Scrum Master credential, with over one million certificates issued, and Scrum Alliance operates globally across all sectors.

    Pricing

    How much does CSM training cost in Liverpool?

    CSM course fees vary by format and provider, and the Scrum Alliance exam is typically included in the course fee paid to the training organisation. For current pricing and group rates, request a quote from a learning advisor.

    What is included in the CSM course fee?

    The fee typically includes Scrum Alliance-aligned courseware, Certified Scrum Trainer-led sessions, case studies, practice questions and guidance to pass the online exam. A two-year Scrum Alliance membership is included on passing the exam.

    Is the exam fee included in the training price?

    For CSM, the Scrum Alliance exam fee is usually included in the course fee paid to the training provider, as the exam is unlocked on course completion. Confirm the inclusions for your chosen plan with our team.

    Do you offer group or corporate discounts?

    Yes. We offer corporate group training with customised schedules and volume-based pricing for teams. Contact us for a tailored quote for your organisation.

    What payment methods are available?

    We accept major credit and debit cards and bank transfers, and offer instalment options on selected plans. Speak with a learning advisor to choose the option that suits you.

    Exam

    How many questions are on the CSM exam and how long is it?

    The CSM exam has 50 multiple-choice questions and a 60-minute (one hour) time limit. It is open book and taken online through the Scrum Alliance member portal after you complete the course.

    What is the passing score for the CSM exam?

    You must answer at least 37 of the 50 questions correctly, a 74% pass mark, to pass the CSM exam.

    Is the CSM exam open or closed book?

    The CSM exam is open book. You can refer to any materials during the online exam, so preparation focuses on understanding the Scrum framework rather than memorisation.

    How many attempts do I get and what if I do not pass?

    Candidates typically have three attempts to pass within 90 days of completing the course. Our trainer guidance and practice questions are designed to help you pass on your first attempt.

    Which standard is the CSM exam based on?

    The exam is based on the Scrum Alliance CSM Learning Objectives and aligned to the current Scrum Guide (Schwaber and Sutherland, November 2020 edition), covering Scrum theory, values, the team, events, artifacts and the Scrum Master role.

    How soon can I take the exam after the course?

    You can access the online exam through your Scrum Alliance member portal within 90 days of completing the course, with no proctor required.

    Course Content

    What topics does the CSM course cover?

    The course covers all six areas of the Scrum Alliance CSM Learning Objectives: Scrum theory and principles, the five Scrum values, the Scrum Team, Scrum events, Scrum artifacts and the Scrum Master role.

    Do I need prior experience to take the CSM course?

    No. There is no formal education or work-experience requirement. The course suits those new to Scrum as well as practitioners formalising existing knowledge, so beginners are welcome.

    How long is the CSM training?

    The instructor-led programme runs for 16 hours, delivered as two full days or four half-days, meeting Scrum Alliance course requirements. It is led by a Certified Scrum Trainer.

    What learning resources are provided?

    You receive Scrum Alliance-aligned courseware, industry case studies, practice questions and exam guidance, plus a two-year Scrum Alliance membership on passing the exam.

    Who should attend this course?

    Aspiring Scrum Masters, developers, testers, business analysts, team leads and project managers moving into agile delivery. It is also ideal for anyone working within Scrum teams who wants formal recognition.

    Enrollment

    How do I enrol in the CSM course?

    You can enrol through the Invensis Learning website. Choose your preferred format, complete payment, and you will receive access to schedules, courseware and joining details. See upcoming batches to get started.

    What training formats are available?

    We offer online (live virtual) instructor-led training, classroom sessions and customised corporate group training, so you can choose the format that fits your schedule.

    When are the next CSM batches in Liverpool?

    New live virtual and classroom cohorts run regularly. Contact a learning advisor or view upcoming schedules to find a date that fits.

    Can I reschedule my enrolment to another batch?

    Yes. Flexi options let you reschedule or transfer to another batch on selected plans. Contact support to arrange this.

    What is the refund or cancellation policy?

    Refunds and cancellations are handled per our published policy, and selected plans include a money-back guarantee. Reach out to our team for the details that apply to your enrolment.