Course Overview

    Overview

    Course Highlights

    Eligibility Criteria

    Benefits

    What Business Process Management Really InvolvesA Practical Guide for Icelandic Teams

    Business Process Management (BPM) Training in Iceland gives professionals a practical, end-to-end method for designing, running and improving the processes that keep an organisation working. Business process management is the discipline of identifying, modelling, analysing, improving and monitoring how work flows across teams to deliver value to the customer, and this instructor-led programme teaches it from first principles. Over one focused day you work through the full BPM lifecycle, from process identification and modelling to analysis, redesign, implementation and continuous improvement. You learn to map processes using BPMN 2.0, the international process modelling standard (ISO/IEC 19510) maintained by the Object Management Group, and to align your work with recognised references such as the ABPMP BPM Common Body of Knowledge (CBOK), ISO 9001:2015 and Lean and Six Sigma improvement tools. The course suits business analysts, process owners, operations managers, IT professionals and quality practitioners in Iceland who want a shared language for process improvement. There is no examination; learning is reinforced through hands-on modelling and analysis exercises you can use at work straight away. Start building real process capability with Invensis Learning.

    What Business Process Management Really InvolvesA Practical Guide for Icelandic Teams

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    Key Highlights of the Business Process Management Training Course

    BPM Training Eligibility in the IcelandWho Can Enroll?

    What You Gain from BPM TrainingSkills You Can Use the Next Day

    Where BPM Skills Take You in IcelandRoles, Sectors and Demand

    Process management skills built through practical BPM training are valued across Iceland's most active sectors, from seafood and manufacturing technology to banking, energy and the public sector. As Icelandic organisations digitise services and automate operations, professionals who can model, analyse and improve processes are in growing demand. The capability maps to roles such as business process analyst, business analyst, quality analyst, operations manager and project manager, and here is what the local market is telling us right now.

    Process Challenges Facing Icelandic Organisations

    BPM is more than a method. It is the capability that turns messy, person-dependent work into processes an organisation can measure and improve. Join professionals in Iceland who are building it. Start your journey today.

    Your Iceland Process Transformation

    From Firefighting Processes to Managing Them

    The Shift BPM Training Delivers

    Iceland's organisations are digitising and automating, and they increasingly separate people who can only run a process from those who can design and improve one. Here is which side of that line the training puts you on.

    Sources: SalaryExpert, ERI Economic Research Institute (Iceland) 2025-2026.

    Module 1: Introduction to Business Processes

    • Definitions and models of business processes and how they apply across organisational functions
    • Overview of process performance metrics and how they are used to measure and manage process quality
    • Process types including operational, management, and support processes and their role within organisations
    • The Business Process Owner role and its responsibilities in process governance and accountability
    • Relationship among processes, policies, and procedures and how they interact within organisational frameworks

    Module 2: Benefits and Uses of Process Management

    • BPM modelling benefits and why organisations invest in process documentation and improvement programs
    • Process model hierarchy and how different levels of process maps relate to each other
    • Organisation maps and how they provide a high-level view of process structure across departments
    • Swimlane maps and how they are used to visualise cross-functional workflows and handoffs between teams

    Module 3: Process Management Requirements and Approach

    • Information gathering techniques for capturing accurate process data from stakeholders and subject matter experts
    • Management approach and governance considerations for planning and sustaining a BPM program
    • BPM notation standards and how to apply them consistently across process documentation
    • Flowcharting software tools and platforms used to create, store, and share process maps
    • People-technology interaction and how process maps capture the relationship between human activity and automated systems

    Module 4: Developing Detailed Business Process Maps

    • Industry best practices for developing accurate, readable, and actionable process maps
    • Traditional process maps including linear flowcharts and their application in process documentation
    • Cross-functional swimlane development covering structure, roles, handoff points, and decision logic
    • Practical exercises in developing detailed process maps aligned with real-world operational scenarios

    Course Curriculumof the Business Process Management Training

    The online Business Process Management training course curriculum in the Iceland is structured across four modules covering foundational process concepts through to the development of detailed cross-functional process maps. Each module is designed to be practical, with content that aligns to real job responsibilities and process improvement workflows across operations, quality, and consulting roles.

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    Skills You Will Build in This BPM TrainingThe Practical Skills You Take Away

    This BPM training builds hands-on skills across the whole process management lifecycle. By the end you can model, analyse, redesign and measure business processes, and apply improvements at work straight away.

    Model Processes with BPMN 2.0

    Turn a verbal process description into a clear BPMN 2.0 swimlane diagram, using events, activities, gateways, sequence flows and lanes so responsibilities are visible across every function involved.

    Run the Full BPM Lifecycle

    Work through the six phases of the BPM lifecycle, from identify and model to analyse, design, implement and monitor, treating process management as a continuous cycle rather than a one-off project.

    Analyse Processes and Find Waste

    Use value-added analysis, process walkthroughs and root-cause tools such as 5 Whys and Fishbone diagrams to expose bottlenecks, rework and delay, and build a solid case for change.

    Measure Process Performance

    Define meaningful process KPIs such as lead time, cycle time, first-pass yield and cost per transaction, and set up simple dashboards to track performance and trigger improvement.

    Redesign and Govern Processes

    Apply redesign principles like simplification, standardisation, automation and error-proofing, then set up process ownership and governance so improvements are sustained over time.

    Automate and Improve Continuously

    See how BPMS platforms, workflow tools and RPA support process execution, and learn to embed continuous improvement as an ongoing discipline across the organisation.

    Who Should TakeBusiness Process Management Training in Iceland?

    Business Process Analysts

    Project Managers

    Operations Managers

    Quality Assurance Professionals

    Business Consultants

    Process Improvement Specialists

    Six Sigma Practitioners

    Business Analysts

    Who Can Take This Certification Training

    Business Process Management Training Modesfor Professionals and Teams

    We offer flexible training formats designed to suit different learning preferences, schedules, and professional goals. Whether you prefer self-paced learning or a structured, corporate, instructor-led experience, choose the option that best supports your skill development journey through the best Business Process Management online training options available.

    Business Process Management Live Virtual Training

    • Live online instructor-led sessions

    • Interactive discussions and virtual activities

    • Expert guidance from experienced trainers

    • Practice assessments and revision support

    • Dedicated Q&A sessions for concept clarification

    • Fixed schedules for accountability and momentum

    • Small batch sizes for personalized attention

    • Access from any location with internet connectivity

    EUR 430

    Attend fully interactive BPM training sessions from anywhere while benefiting from real-time instructor guidance and collaborative learning experiences.

    Best For: Professionals seeking the flexibility of online learning without compromising on live instructor interaction.

    Business Process Management Classroom Training

    • Instructor-led classroom sessions

    • Interactive discussions and group activities

    • Real-world examples and practical exercises

    • Structured learning with fixed schedules

    • Opportunities for peer networking and collaboration

    • Practice assessments and knowledge checks

    • Dedicated Q&A and concept clarification

    • Immediate trainer feedback and support

    Learn through face-to-face sessions led by experienced instructors in a collaborative classroom environment. This classroom Business Process Management training format combines expert guidance, peer interaction, and hands-on activities to create an engaging learning experience.

    Best For: Learners who prefer in-person interaction, structured schedules, and collaborative learning experiences.

    Business Process Management Corporate Group Training

    • Customized training aligned to organizational goals

    • Flexible delivery: onsite, virtual, hybrid, or blended

    • Scheduling tailored to business availability

    • Role-based examples and industry-relevant discussions

    • Progress tracking and learner assessments where applicable

    • Dedicated coordination and administrative support

    • Consistent learning experiences across teams

    • Scalable delivery for local, regional, or global workforces

    Designed for organizations that want to build capabilities at scale, standardize knowledge, and support workforce development through customized team learning initiatives and BPM training for companies.

    Best For: Organizations looking to upskill employees, address capability gaps, and deliver consistent training across teams.

    Business Process Management Focused 1-to-1 Training

    • One-to-one instructor attention

    • Customized learning plans and objectives

    • Flexible scheduling based on availability

    • Personalized feedback and coaching

    • Additional focus on challenging topics

    • Targeted practice and revision support

    • Faster clarification of questions and concepts

    • Learning pace is adapted to individual needs

    Receive personalized instruction tailored to your goals, pace, and learning requirements through dedicated sessions delivered by Business Process Management training company.

    Best For: Professionals seeking personalized guidance, accelerated learning, or focused support to achieve specific outcomes.

    Business Process Management Live Virtual Training

    Business Process Management Live Virtual Training

    Live online instructor-led sessions

    Interactive discussions and virtual activities

    Expert guidance from experienced trainers

    Practice assessments and revision support

    Dedicated Q&A sessions for concept clarification

    Fixed schedules for accountability and momentum

    Small batch sizes for personalized attention

    Access from any location with internet connectivity

    Starts from

    EUR 430

    Please Note: Attend fully interactive BPM training sessions from anywhere while benefiting from real-time instructor guidance and collaborative learning experiences.

    Best For: Professionals seeking the flexibility of online learning without compromising on live instructor interaction.

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    Why Choose Invensis Learning for BPM Training in IcelandPractical, Trainer-Led and Flexible

    As a trusted BPM training company in Iceland, Invensis Learning delivers structured, practical business process management training for individual professionals and organisations that want to build real process capability. Our programmes combine experienced trainers, flexible delivery formats, organised courseware and learner-focused support. Whether you enrol as an individual learner or plan group training for your team in Iceland, we focus on practical understanding, hands-on modelling and improvement you can apply the moment you return to work.

    • Experienced trainers with real business process and improvement experience
    • Live virtual, classroom and onsite formats to fit your schedule
    • Hands-on BPMN 2.0 modelling and process analysis workshops
    • ISO 9001:2015 and ISO 27001:2022 certified training operations
    • Corporate and group delivery for cross-functional teams
    • Structured courseware, exercises and post-training support
    • Global delivery with local support across Iceland's time zone

    500+

    Corporate Clients

    15+

    Years of Training Excellence

    24/7

    Learner Support

    50+

    Industries Served

    ISO 9001:2015 Certified

    ISO 9001:2015 Certified

    ISO 27001:2022 Certified

    ISO 27001:2022 Certified

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    Leaders in Training industry for 12+ years

    Leaders in Training industry for 12+ years

    Over 5000 five star reviews

    Over 5000 five star reviews

    Level AA conformance, W3C WCAG 2.2

    Level AA conformance, W3C WCAG 2.2

    Business Process Management Training Locations in IcelandAll our classroom training is now available online at your convenience

    Business Process Management in Iceland

    Hilton Reykjavik Nordica, 2, Suðurlandsbraut, Háaleiti, Háaleiti og Bústaðir, Reykjavíkurborg, Höfuðborgarsvæðið, 108, Ísland

    Business Process Management in Iceland

    Grand Hotel Reykjavik, 38, Sigtún, Teigar, Laugardalur, Reykjavíkurborg, Höfuðborgarsvæðið, 105, Ísland

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    Corporate BPM Training for Teams in IcelandFor Your Teams

    • Suitable for small, medium and large teams
    • Customised schedules around your team's availability
    • Onsite, live virtual or hybrid delivery across Iceland
    • Trainers with process improvement and industry experience
    • Teams model and improve their own real processes in the session
    • Progress tracking and dedicated coordination throughout
    • Scalable delivery for teams in Reykjavik and beyond

    Trusted by Leading Organisations

    MarelAdvaniaOssurIcelandairLandsbankinnLandsvirkjun

    What Our Learners Say

    A Method I Can Actually Repeat

    "The BPM lifecycle finally gave me a method I could repeat. I now map our finance processes in BPMN 2.0 and the whole team can see where work gets stuck. The modelling exercises were the most useful part."

    Kristjan Thorarinsson

    Business Analyst

    0/0

    Cut Waste in a Real Process

    "We reworked one of our order-handling processes using the analysis techniques from the course and cut a lot of the waiting time. Very practical and grounded in real operations rather than theory."

    Sigridur Jonsdottir

    Operations Manager

    0/0

    A Shared Language with the Business

    "As an IT lead I needed a shared language with the business side. Learning BPMN 2.0 and the difference between a process and a project made our transformation discussions far clearer."

    Olafur Gunnarsson

    IT Project Manager

    0/0

    One Process Method Across the Team

    "We sent a cross-functional group and it gave our quality and operations people one way of documenting and improving processes. It also helped us evidence the ISO 9001 process approach more consistently."

    Helga Bjarnadottir

    Head of Quality, Seafood and Manufacturing

    0/0

    Immediate Value from Onsite Delivery

    "The onsite delivery let our teams work on their own processes during the day, so the value was immediate. Standardising how we document processes across departments has already reduced rework."

    Einar Magnusson

    Learning and Development Lead, Financial Services

    0/0



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    Frequently Asked QuestionsHere's everything you may ask...

    Business Process Management is a structured discipline for identifying, modelling, analysing, improving and monitoring how work flows across an organisation to deliver value to the customer. This training teaches BPM from first principles, including the BPM lifecycle and BPMN 2.0 process modelling.

    General

    What is Business Process Management (BPM)?

    Business Process Management is a structured discipline for identifying, modelling, analysing, improving and monitoring how work flows across an organisation to deliver value to the customer. This training teaches BPM from first principles, including the BPM lifecycle and BPMN 2.0 process modelling.

    Who should attend BPM training in Iceland?

    The course is designed for business analysts, process owners, operations and service managers, IT professionals, quality practitioners and change or transformation leads in any Icelandic sector. Anyone responsible for designing, running or improving a business process will benefit.

    Is BPM training worth it for my career?

    Yes. Process skills are in demand across Iceland's seafood, banking, energy, IT and public sectors, and they map to roles such as business process analyst, business analyst, operations manager and project manager. You gain a practical, transferable capability you can apply from day one.

    Do I need prior experience to take this course?

    No. There are no formal prerequisites. Some familiarity with business operations helps, but the programme introduces business process management from first principles, so beginners and experienced practitioners can both follow it comfortably.

    What standards and frameworks does the training cover?

    The course grounds you in BPMN 2.0, the international process modelling standard (ISO/IEC 19510) maintained by the Object Management Group, and references the ABPMP BPM Common Body of Knowledge (CBOK), the ISO 9001:2015 process approach, and Lean and Six Sigma improvement tools.

    Pricing

    How much does BPM training cost in Iceland?

    Pricing depends on the delivery format, group size and schedule, so the fee is available on request. Live virtual, classroom and onsite options are all offered. Request a quote and a learning advisor will share current pricing for your preferred format.

    What is included in the course fee?

    The fee typically includes instructor-led training across all six BPM modules, structured courseware and learning resources, hands-on modelling and analysis exercises, and a course completion record from Invensis Learning. Confirm the exact inclusions for your chosen format when you enquire.

    Do you offer group or corporate pricing?

    Yes. We provide corporate and group training with customised schedules and volume-based pricing for teams and departments. It is a cost-effective way to upskill a cross-functional group together. Contact us for a tailored group quote.

    What payment options are available?

    We accept major cards and bank transfers, and offer flexible options on selected plans. For team enrolments we can arrange consolidated billing. Speak with a learning advisor to choose the option that suits you.

    Are there discounts for training a whole team in Iceland?

    Yes. Group and corporate rates apply when you train several people together, and onsite delivery in Reykjavik or elsewhere in Iceland can be arranged. Ask about corporate and group pricing when you request your quote.

    Assessment

    Is there an assessment or exam at the end of the course?

    No. This is a non-certification, practical skills course with no examination. Learning is reinforced through hands-on BPMN 2.0 modelling exercises, process analysis workshops and group discussion during the programme, so you leave able to apply the techniques immediately.

    Will I receive anything on completing the training?

    Yes. On finishing the programme you receive a course completion record from Invensis Learning. The real outcome, though, is a set of practical process management skills you can apply in your organisation straight away.

    How is learning reinforced during the day?

    Through practice rather than testing. You model processes from verbal descriptions, analyse them for waste and bottlenecks, and work through redesign activities in facilitated workshops, so every concept is applied to a realistic scenario as you learn it.

    Are there any prerequisites to enrol?

    None. The course is open to all professionals regardless of prior training or education. It introduces business process management from the ground up, so you do not need earlier process experience to take part.

    Will I be able to apply the skills at work immediately?

    Yes. That is the point of the training. By the end you can map a process in BPMN 2.0, analyse it for improvement opportunities, redesign it and define the KPIs that keep it on track, all using your own organisation's processes as examples.

    Course Content

    What will I learn in the BPM training?

    You will learn the full BPM lifecycle, BPMN 2.0 process modelling, qualitative and quantitative process analysis, process KPIs and measurement, redesign and governance, and how BPM technology and automation support continuous improvement across the organisation.

    What is the BPM lifecycle?

    The BPM lifecycle is a continuous, six-phase approach to managing processes: identify, model, analyse, design, implement and monitor or optimise. The course walks you through each phase with exercises so you can run the cycle on your own processes.

    Does the course cover BPMN 2.0 modelling?

    Yes. BPMN 2.0 is central to the training. You practise drawing swimlane diagrams with events, activities, gateways and lanes, and learn to move from a plain-language description to a validated, stakeholder-readable process model.

    How does BPM relate to Lean and Six Sigma?

    BPM provides the end-to-end framework for managing and governing processes, while Lean and Six Sigma supply improvement tools applied within it. The course shows how they work together, so BPM governs the process and Lean and Six Sigma help improve it.

    How long is the BPM training?

    The programme runs for one day of eight hours, and can also be delivered as two extended half-days totalling the same eight hours. It covers all six modules with modelling exercises, analysis workshops and real-world case examples throughout.

    Enrollment

    How do I enrol in the BPM course in Iceland?

    Enrol through the Invensis Learning website or by contacting our team. Choose your preferred format, confirm your place, and you will receive the schedule, courseware and joining details. Talk to a learning advisor if you need help choosing a format.

    What training formats are available?

    The course is available as online (live virtual) instructor-led training, in-person classroom sessions, and onsite corporate delivery for teams. You can pick the format that best fits your schedule and how your team prefers to learn.

    How soon can I start?

    New live virtual and classroom sessions run regularly, and onsite team dates are scheduled around your availability. Get in touch to see the next upcoming batches and reserve your place.

    Can the course be delivered onsite for my team in Reykjavik?

    Yes. We deliver onsite and live virtual group training for teams across Iceland, including Reykjavik. Onsite delivery lets your people model and improve their own real processes during the session. Contact us to arrange a group booking.

    Can I reschedule my enrolment to another batch?

    Yes. Flexible options let you move to a later session if your plans change. Reach out to our support team and we will help you transfer to a batch that works for you.