Course Overview

    Overview

    Course Highlights

    Eligibility Criteria

    Benefits

    Exam Format

    Certification Cost

    What Is the CSM Certification and Who Is It For?Your Route into Agile Team Leadership

    The Certified ScrumMaster (CSM) is the entry-level Scrum Master credential from Scrum Alliance, and this CSM certification training in Nairobi gives you the fastest, best-supported route to earning it. You gain a clear understanding of the Scrum framework, the Scrum Master role, and the values that make agile teams effective. Aligned to the current Scrum Guide (November 2020) and the Scrum Alliance CSM Learning Objectives, the programme is delivered by a Scrum Alliance Certified Scrum Trainer (CST) over an interactive 16-hour course. You learn empiricism and the three pillars, the five Scrum events, the three Scrum artifacts, and how to lead as a servant leader. Ideal for aspiring Scrum Masters, developers, project managers and team leads across Nairobi's banking, fintech and software sectors, the CSM is the world's most widely recognised Scrum Master certification. Complete the course, sit the online exam, and start your Scrum journey with Invensis Learning.

    Invensis Learning is aligned with Scrum Alliance to provide CSM certification in Nairobi. The training is delivered by Certified Scrum Trainers (CST) using official Scrum Alliance courseware and the CSM Learning Objectives.

    What Is the CSM Certification and Who Is It For?Your Route into Agile Team Leadership

    Certification Badge

    Invensis Learning is aligned with Scrum Alliance to provide CSM certification in Nairobi. The training is delivered by Certified Scrum Trainers (CST) using official Scrum Alliance courseware and the CSM Learning Objectives.

    Key Highlightsof the CSM Certification Training Course

    CSM Certification Eligibility in NairobiDo You Qualify for the CSM Exam?

    What You Gain from CSM CertificationOutcomes That Move Your Career Forward

    CSM Exam Format in NairobiWhat to expect on exam day

    The Certified ScrumMaster (CSM) assessment validates your understanding of the Scrum framework and your readiness to serve as a Scrum Master on delivery teams. The assessment focuses on the Scrum Guide foundations, the three roles (Product Owner, Scrum Master, Developers), the five events, the three artifacts, and the values and theory underpinning empirical process control. Through a combination of multiple-choice questions, candidates are tested on their ability to apply Scrum principles in real-world team environments.

    CSM Certification Cost in Nairobi

    Note: Prices may vary depending on your location and delivery preferences. Reach out to our learning advisors for the exact pricing details.

    Scrum Master Career Outcomes in NairobiWhy the CSM Credential Is in Demand

    The Scrum Master role is in strong demand across Nairobi, driven by Kenya's fintech and mobile money boom, digital transformation in banking, and global tech firms setting up local engineering hubs. As organisations adopt agile at scale, employers actively seek professionals who can facilitate Scrum teams and connect delivery to value. Demand spans junior Scrum Masters through to senior Scrum Masters and Agile Coaches, and here is what the local market is telling us right now.

    Market Forces Driving Scrum Master Demand in Nairobi

    The CSM is more than a certificate. It is your entry into agile team leadership in one of Africa's fastest-growing tech markets. Join professionals across Nairobi who lead Scrum teams and deliver value faster. Start your journey today.

    Your Nairobi Career Transformation

    From Team Member to Scrum Leader

    The Transformation CSM Delivers

    Kenya's move to agile delivery is accelerating with fintech growth, banking transformation and global tech investment, and employers increasingly separate certified Scrum Masters from the rest. Here is which side of that line you want to be on.

    Sources: Glassdoor, PayScale, levels.fyi (Kenya) 2025-2026.

    How to Get CSM Certified in NairobiStep-by-Step Certification Process

    The path to online CSM certification in Nairobi is straightforward. Complete the 2-day Certified Scrum Trainer® (CST®)-led course, take the Scrum Alliance assessment online, and activate your credential through your Scrum Alliance account. Most learners complete the process within a few days of finishing the course.

    Step 1: Enrol in the 2-Day CSM Course

    Choose your preferred Invensis Learning CSM cohort (2-Day Live Online Bootcamp or Corporate Group Training). All cohorts are led by a Scrum Alliance Certified Scrum Trainer® (CST) using official courseware and the latest Scrum Guide.

    Step 2: Attend and Participate in the Full Course

    Attend both days and take part in the workshops, exercises, and discussions. Active participation in the full 16-hour course is required by Scrum Alliance to become eligible for the CSM test.

    Step 3: Receive Your Scrum Alliance Test Invitation

    After the course, your CST submits your participation to Scrum Alliance, which emails you an invitation to take the online CSM test through your Scrum Alliance account.

    Step 4: Take the CSM Test

    Complete the CSM test online: 50 multiple-choice questions in 60 minutes, with a 74% pass mark (37 of 50). You receive two free attempts within 90 days of completing the course.

    Step 5: Accept the License Agreement and Earn CSM

    On passing, accept the Scrum Alliance License Agreement in your account to activate your Certified ScrumMaster® credential, digital badge, and 2-year Scrum Alliance membership.

    Step 6: Maintain Your Credential

    CSM is valid for 2 years. Renew by earning 20 Scrum Education Units (SEUs) and paying the Scrum Alliance renewal fee before your credential expires.

    Module 1: Agile and Scrum Overview

    • Agile Manifesto
    • 12 Principles
    • 4 values
    • Scrum Foundations (5 Scrum Values)

    Module 2: The Three Roles in Scrum

    • Scrum Master roles and challenges
    • Product Owner roles and responsibilities
    • Development team roles and responsibilities

    Module 3: Scrum Ceremonies

    • Sprint planning
    • Daily Scrum
    • Sprint Review
    • Sprint Retrospective

    Module 4: Scrum Artifacts

    • Product Backlog
    • Sprint Backlog
    • Product Increment

    Module 5: Sprint Execution

    • Sprint Execution Planning
    • Flow management
    • Resolution meetings
    • Communication (Taskboard, Sprint burndown chart using story points, hours effort)

    Module 6: Daily Scrum and Sprint Retrospective

    • Activities in daily scrum
    • Activities in a sprint retrospective

    Module 7: Definition of Done (DoD) and Acceptance Criteria

    • Definition of Done for a feature (user story or product backlog item)
    • Definition of Done for a sprint
    • Definition of Done for a release
    • Definition of Done vs. Acceptance criteria
    • Done vs. Done-Done

    Module 8: Definition of Ready

    • Definition of Ready for user story
    • Definition of Ready for sprint

    Module 9: Release Planning

    • Definition of release planning
    • Who takes part in release planning
    • Steps in Release planning
    • Output of Release Planning

    Module 10: Sprint Burndown Chart

    • Definition
    • Why and when to use a sprint burndown chart
    • Information obtained from sprint burndown chart

    Module 11: Release Burn-Up Chart

    • Definition
    • Features
    • How to create a release burn-up chart (steps)?

    Module 12: Product Planning

    • What is product planning
    • What is product vision
    • How to create a product backlog
    • Product Roadmap
    • Minimum Releasable features (or) Minimum Marketable Features
    • Minimum Viable Products

    Module 13: User Stories

    • What are user stories?
    • Structure/format of user stories
    • INVEST criteria

    Module 14: Agile Estimation

    • Definition
    • Benefits of Agile Estimation
    • Agile estimation techniques

    Module 15: Planning Poker

    • Definition
    • Benefits
    • Participants
    • How to play planning poker?
    • Planning Poker rules

    Course Curriculumof the Certified ScrumMaster (CSM) Training

    The CSM curriculum follows the official Scrum Alliance CSM Learning Objectives and the latest Scrum Guide. Modules are delivered over 2 days by a Certified Scrum Trainer® with hands-on workshops, facilitated exercises, and real Scrum scenarios.

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    Skills You Will Build in This CSM CourseFacilitation, Coaching and Team Delivery

    This CSM training builds practical Scrum capability across all six Scrum Alliance CSM learning areas. By the end of the programme you can facilitate Scrum events, manage artifacts, coach a team, and lead confidently as a Scrum Master.

    Scrum Framework Fluency

    Understand Scrum end to end: empiricism, the three pillars of transparency, inspection and adaptation, and how the lightweight framework helps teams deliver value in complex environments. This is the foundation the CSM exam and the Scrum Master role both rest on.

    Facilitating the Five Scrum Events

    Learn to plan and run Sprint Planning, the Daily Scrum, Sprint Review and Sprint Retrospective within the Sprint, keeping each event purposeful and inside its timebox so your team stays focused on the Sprint Goal.

    Managing the Scrum Artifacts

    Work confidently with the Product Backlog, Sprint Backlog and Increment, and apply their commitments: the Product Goal, the Sprint Goal and the Definition of Done, to create transparency and drive quality across every Sprint.

    Servant Leadership and Coaching

    Lead as a servant leader rather than a manager. Coach the Scrum Team, support the Product Owner, and help the wider organisation adopt Scrum using facilitation and coaching techniques you can apply immediately at work.

    Removing Impediments

    Identify and clear the blockers that slow delivery, protect the team from disruption during the Sprint, and improve flow so your Scrum team can consistently produce a usable Increment.

    Applying the Five Scrum Values

    Put commitment, focus, openness, respect and courage into practice to build trust and psychological safety, so your team can inspect honestly, adapt quickly and improve every Sprint.

    Who Should TakeCSM Training in Nairobi?

    Scrum Master

    Agile Team Lead

    Project Manager (Agile)

    Delivery Manager

    Team Lead

    Product Manager

    Business Analyst (Agile teams)

    Agile Coach (aspiring)

    Who Can Take This Certification Training

    Certified ScrumMaster (CSM) Training Modesfor Professionals and Teams

    We offer flexible training formats designed to suit different learning preferences, schedules, and professional goals. Whether you prefer collaborative classroom learning, live online sessions, team-based training, or personalized guidance, choose the option that best supports your Scrum learning and professional development journey.

    CSM Live Virtual Training

    • Live online instructor-led sessions

    • Interactive discussions and virtual activities

    • Expert guidance from experienced trainers

    • Practice assessments and revision support

    • Dedicated Q&A sessions for concept clarification

    • Fixed schedules for accountability and momentum

    • Small batch sizes for personalized attention

    • Access from any location with internet connectivity

    KES 107510

    Attend fully interactive online sessions from anywhere while benefiting from real-time instructor guidance and collaborative learning experiences. This virtual CSM training in Nairobi option enables professionals to participate from any location.

    Official Scrum Akiance International-aligned Course Material

    Best For: Professionals seeking the flexibility of online learning without compromising on live instructor interaction.

    CSM Classroom Training

    • Instructor-led classroom sessions

    • Interactive discussions and group activities

    • Real-world examples and practical exercises

    • Structured learning with fixed schedules

    • Opportunities for peer networking and collaboration

    • Practice assessments and knowledge checks

    • Dedicated Q&A and concept clarification

    • Immediate trainer feedback and support

    Learn through face-to-face sessions led by experienced instructors in a collaborative classroom environment. This classroom CSM training in Nairobi format combines expert guidance, peer interaction, and hands-on activities to create an engaging learning experience.

    Official Scrum Akiance International-aligned Course Material

    Best For: Learners who prefer in-person interaction, structured schedules, and collaborative learning experiences.

    CSM Corporate Group Training

    • Customized training aligned to organizational goals

    • Flexible delivery: onsite, virtual, hybrid, or blended

    • Scheduling tailored to business availability

    • Role-based examples and industry-relevant discussions

    • Progress tracking and learner assessments where applicable

    • Dedicated coordination and administrative support

    • Consistent learning experiences across teams

    • Scalable delivery for local, regional, or global workforces

    Designed for organizations that want to build Agile capabilities at scale, standardize Scrum practices, and support workforce development through customized team learning initiatives. This format is ideal for CSM training for companies in Nairobi seeking to strengthen Agile delivery and team collaboration across the organization.

    Official Scrum Akiance International-aligned Course Material

    Best For: Organizations looking to upskill employees, address capability gaps, and deliver consistent training across teams.

    CSM Focused 1-to-1 Training

    • One-to-one instructor attention

    • Customized learning plans and objectives

    • Flexible scheduling based on availability

    • Personalized feedback and coaching

    • Additional focus on challenging topics

    • Targeted practice and revision support

    • Faster clarification of questions and concepts

    • Learning pace is adapted to individual needs

    Receive personalized instruction tailored to your goals, pace, and learning requirements through dedicated sessions with an expert trainer. This format provides CSM coaching in Nairobi for professionals seeking individualized support and focused learning guidance.

    Official Scrum Akiance International-aligned Course Material

    Best For: Professionals seeking personalized guidance, accelerated learning, or focused support to achieve specific outcomes.

    CSM Live Virtual Training

    CSM Live Virtual Training

    Live online instructor-led sessions

    Interactive discussions and virtual activities

    Expert guidance from experienced trainers

    Practice assessments and revision support

    Dedicated Q&A sessions for concept clarification

    Fixed schedules for accountability and momentum

    Small batch sizes for personalized attention

    Access from any location with internet connectivity

    Starts from

    KES 107510

    Please Note: Attend fully interactive online sessions from anywhere while benefiting from real-time instructor guidance and collaborative learning experiences. This virtual CSM training in Nairobi option enables professionals to participate from any location.

    Official Scrum Akiance International-aligned Course Material

    Best For: Professionals seeking the flexibility of online learning without compromising on live instructor interaction.

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    Why Choose Invensis Learning for CSM Training in NairobiScrum Alliance Registered Provider

    Invensis Learning is a trusted CSM training company in Nairobi and a Scrum Alliance Registered Education Provider (REP), delivering CSM training through Certified Scrum Trainers (CSTs) as Scrum Alliance requires. We help professionals and teams across Nairobi build genuine Scrum capability and earn a globally recognised credential. Whether you enrol as an individual or arrange training for your team, you get an interactive 16-hour programme, Scrum Alliance aligned courseware, a two-year Scrum Alliance membership on passing, and dedicated support at every step.

    • Scrum Alliance Registered Education Provider (REP)
    • Training delivered by Scrum Alliance Certified Scrum Trainers (CSTs)
    • Courseware aligned to the current CSM Learning Objectives
    • Interactive 16-hour programme with real Scrum scenarios
    • Live virtual, classroom and corporate delivery options
    • Two-year Scrum Alliance membership included on passing
    • Guidance to help you pass the online CSM exam on your first attempt
    • ISO 9001:2015 and ISO 27001:2022 certified training provider
    • Dedicated learner support before, during and after training

    15+

    Years of Training Excellence

    24/7

    Learner Support

    50+

    Industries Served

    1-to-1

    Doubt-Clearing Sessions

    ISO 9001:2015 Certified

    ISO 9001:2015 Certified

    ISO 27001:2022 Certified

    ISO 27001:2022 Certified

    Secure SSL Encryption

    Secure SSL Encryption

    Leaders in Training industry for 12+ years

    Leaders in Training industry for 12+ years

    Over 5000 five star reviews

    Over 5000 five star reviews

    Level AA conformance, W3C WCAG 2.2

    Level AA conformance, W3C WCAG 2.2

    Certified ScrumMaster (CSM) Locations in the KenyaAll our classroom training is now available online at your convenience

    Certified ScrumMaster (CSM) in Kenya

    Villa Rosa Kempinski, Waiyaki Way, Highridge sublocation, Highridge location, Highridge division, Westlands, Nairobi, Zimmerman, Soko ya Mawe, Nairobi, 97104, Kenya

    Certified ScrumMaster (CSM) in Kenya

    Radisson Blu Hotel & Residence, Nairobi Arboretum, Aboretum Drive, Kilimani location, Kilimani ward, Kilimani division, Westlands, Nairobi, Zimmerman, Soko ya Mawe, Nairobi, 00400, Kenya

    corporate banner

    Corporate CSM Training in NairobiScale Scrum Across Your Teams

    • CSM training for small, medium and large teams
    • Delivered onsite in Nairobi or live virtual
    • Customised schedules around your team's availability
    • Delivered by Scrum Alliance Certified Scrum Trainers (CSTs)
    • Role-based scenarios from banking, fintech and software
    • Dedicated coordination and reporting for group training
    • Scalable delivery for teams across Kenya and beyond

    Leading Kenyan Employers

    SafaricomKCB GroupEquity BankJumiaCo-Operative BankCellulant

    What Our Learners Say

    Passed the Exam and Lead with Confidence

    "The CSM course finally connected the Scrum I used every day with the framework behind it. Facilitating our sprint events feels far more confident now, and I passed the online exam the week after training."

    Wanjiru Kamau

    Scrum Master

    0/0

    Practical and Role-Relevant

    "As a developer moving into a Scrum Master role, the servant leadership and impediment-removal sessions were exactly what I needed. The trainer used real fintech examples that matched my work in Nairobi."

    Brian Otieno

    Software Developer

    0/0

    Great for Beginners

    "I came in with no Scrum background and left able to run every Scrum event. The open-book exam felt manageable after all the mock practice and the clear explanation of the Scrum values."

    Achieng Odhiambo

    Project Coordinator

    0/0

    Consistent Scrum Across Our Squads

    "We trained two delivery squads through the corporate CSM programme. Our teams now share one Scrum vocabulary and our release cadence has improved noticeably across both squads."

    Peter Njoroge

    Head of Delivery, Banking

    0/0

    Flexible Corporate Delivery

    "Onboarding our new agile teams was much faster after the CSM training. The onsite delivery in Nairobi and flexible scheduling worked neatly around our sprint calendar."

    Grace Mwangi

    Engineering Manager, Fintech

    0/0



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    Frequently Asked QuestionsHere's everything you may ask...

    The Certified ScrumMaster (CSM) is Scrum Alliance's entry-level Scrum Master credential, validating your understanding of the Scrum framework, the Scrum Master role and the values that make agile teams effective. It suits aspiring Scrum Masters, developers, project managers and team leads.

    General

    What is the CSM certification and who is it for?

    The Certified ScrumMaster (CSM) is Scrum Alliance's entry-level Scrum Master credential, validating your understanding of the Scrum framework, the Scrum Master role and the values that make agile teams effective. It suits aspiring Scrum Masters, developers, project managers and team leads.

    Is the CSM worth it for professionals in Nairobi?

    Yes. Scrum Master demand is growing across Nairobi's banking, fintech and software sectors, and Scrum Masters here average around KSh 2.0M a year, rising to KSh 4.2M and beyond for senior roles. The CSM is a recognised way to qualify for these roles. Talk to a learning advisor to get started.

    Is the CSM recognised in Kenya and globally?

    Yes. The CSM is the world's most widely recognised Scrum Master credential, with over one million certificates issued. Scrum Alliance operates globally, and Kenyan employers in banking, fintech and technology value the credential.

    How long is the CSM valid and how do I renew it?

    The CSM is valid for two years. To renew, you earn 16 Scrum Education Units (SEUs) and pay the Scrum Alliance membership renewal fee within each two-year cycle. SEUs can be earned through courses, events, coaching and self-study.

    Do I need experience to take the CSM course?

    No. There is no formal education or work experience requirement for the CSM. It suits both those new to Scrum and those wanting to formalise existing knowledge. Attending an approved course delivered by a Certified Scrum Trainer is mandatory to sit the exam.

    Pricing

    What is included in the CSM course fee?

    The fee typically includes the interactive 16-hour instructor-led course delivered by a Certified Scrum Trainer, Scrum Alliance aligned courseware, the CSM online exam, a two-year Scrum Alliance membership on passing, and learner support. Request a quote for full inclusions.

    How much does CSM training cost in Nairobi?

    CSM training fees in Nairobi vary by delivery format and schedule, so the current price is available on request. Contact a learning advisor for the latest fees and any group offers.

    Is the CSM exam fee included in the training?

    Yes. The CSM exam fee is typically included in the course fee paid to the training provider, and the exam is accessed through your Scrum Alliance member portal after you complete the course. Confirm the inclusion when you enrol.

    Do you offer corporate or group pricing?

    Yes. We offer corporate CSM training with customised schedules and group pricing for teams and departments across Nairobi, delivered onsite or live virtual. Ask about corporate pricing for a tailored quote.

    What payment options are available?

    We accept major credit and debit cards and bank transfers, with instalment options on selected plans. Speak with a learning advisor to choose the option that suits you.

    Exam

    What is the format of the CSM exam?

    The CSM exam is an open-book, online, multiple-choice examination taken through the Scrum Alliance member portal after you complete the course. No proctor is required, and it is based on the Scrum Alliance CSM Learning Objectives and the current Scrum Guide.

    How many questions are on the CSM exam?

    The CSM exam has 50 multiple-choice questions and a time limit of 60 minutes. It is open book, so you can refer to materials during the exam.

    What is the passing score for the CSM exam?

    The passing score is 74%, meaning you must answer at least 37 of the 50 questions correctly. The course and mock practice are designed to prepare you thoroughly for this.

    What happens if I do not pass the CSM exam?

    You typically have up to three attempts to pass within 90 days of completing the course, and our first-attempt guidance and practice questions are built to help you pass early. Verify the current attempt policy on the Scrum Alliance portal.

    How soon can I take the exam after the course?

    You can access the CSM online exam through your Scrum Alliance member portal within 90 days of completing the course. Many learners sit it soon after training while the material is fresh.

    Course Content

    What topics does the CSM course cover?

    The course covers all six CSM areas: Scrum theory and principles, the Scrum values, the Scrum Team, the five Scrum events, the three Scrum artifacts, and the Scrum Master role, including servant leadership, facilitation and coaching.

    Which Scrum Guide edition is the course based on?

    The course is aligned to the current Scrum Guide (November 2020) and the Scrum Alliance CSM Learning Objectives. The 2020 edition introduced the Product Goal and framed the Sprint Goal and Definition of Done as commitments.

    Can a beginner take this course?

    Yes. The CSM is an entry-level certification with no prerequisites, and the course starts from Scrum fundamentals. Hands-on exercises and real scenarios help beginners build confidence quickly.

    How long is the CSM training programme?

    The programme runs for 16 hours, delivered as two full days or four half-days, which exceeds the Scrum Alliance minimum contact hours for the CSM course.

    What learning materials are provided?

    You receive Scrum Alliance aligned courseware, industry case studies, practice questions and mock assessments, and guidance on earning Scrum Education Units (SEUs) for renewal.

    Enrollment

    How do I enrol in the CSM course in Nairobi?

    You can enrol through the Invensis Learning website. Choose your preferred format and schedule, complete payment, and you will receive access to your session details, courseware and learning resources. See upcoming batches to get started.

    What training formats are available?

    We offer online (live virtual) instructor-led training, classroom sessions and customised corporate group training, so you can choose the format that fits your schedule and learning style.

    Who delivers the CSM training?

    All CSM courses are delivered by Scrum Alliance Certified Scrum Trainers (CSTs), as Scrum Alliance requires. Invensis Learning is a Scrum Alliance Registered Education Provider (REP).

    Can I reschedule my enrolment?

    Yes. Flexible options let you reschedule or transfer to another batch. Contact our support team to arrange a change that works around your calendar.

    What is the refund or cancellation policy?

    Refunds and cancellations are handled per our published policy, and selected plans include a money-back option. Reach out to our team for the details that apply to your enrolment.