Course Overview

    Overview

    Course Highlights

    Eligibility Criteria

    Benefits

    Exam Format

    Certification Cost

    What Is the Certified ScrumMaster Credential?Your Route into Agile Delivery

    The Certified ScrumMaster (CSM) is Scrum Alliance's entry-level Scrum Master certification, and CSM certification training in The Hague gives you a globally recognised route into agile delivery. It validates your grasp of the Scrum framework, the Scrum Master role and the five Scrum values that make teams effective. The programme is aligned to Scrum Alliance and the current Scrum Guide (November 2020) by Ken Schwaber and Jeff Sutherland, and is delivered by a Certified Scrum Trainer (CST). You cover Scrum theory, events, artefacts and servant leadership, then sit the open-book online exam of 50 questions in 60 minutes through the Scrum Alliance portal, with a 74% pass mark. Whether you are moving from traditional project delivery or formalising hands-on Scrum experience, this course suits professionals across The Hague's technology, government and financial sectors. Passing includes a two-year Scrum Alliance membership. Start your Scrum Master journey with Invensis Learning.

    Invensis Learning is aligned with Scrum Alliance to provide CSM certification in The Hague. The training is delivered by Certified Scrum Trainers (CST) using official Scrum Alliance courseware and the CSM Learning Objectives.

    What Is the Certified ScrumMaster Credential?Your Route into Agile Delivery

    Certification Badge

    Invensis Learning is aligned with Scrum Alliance to provide CSM certification in The Hague. The training is delivered by Certified Scrum Trainers (CST) using official Scrum Alliance courseware and the CSM Learning Objectives.

    Key Highlightsof the CSM Certification Training Course

    CSM Certification Eligibility in The HagueDo You Qualify for the CSM Exam?

    What You Gain from CSM CertificationSkills, Recognition and Career Growth

    CSM Exam Format in The HagueWhat to expect on exam day

    The Certified ScrumMaster (CSM) assessment validates your understanding of the Scrum framework and your readiness to serve as a Scrum Master on delivery teams. The assessment focuses on the Scrum Guide foundations, the three roles (Product Owner, Scrum Master, Developers), the five events, the three artifacts, and the values and theory underpinning empirical process control. Through a combination of multiple-choice questions, candidates are tested on their ability to apply Scrum principles in real-world team environments.

    CSM Certification Cost in The Hague

    Note: Prices may vary depending on your location and delivery preferences. Reach out to our learning advisors for the exact pricing details.

    Career Scope for Scrum Masters in the HagueRoles, Demand and Salary

    Certified ScrumMaster skills are in strong demand across The Hague, the Netherlands' seat of government and a fast-growing European tech and cyber security hub. Employers in public administration, financial services, telecoms and IT services increasingly run Scrum teams, and they value the Scrum Alliance credential as a baseline for the Scrum Master role. Demand runs from Scrum Master through to Agile Coach, and here is what the local market is telling us right now.

    What Is Driving Scrum Master Demand in the Hague

    The CSM is more than a certificate. It is a career step for professionals who want to lead effective Scrum teams. Join learners across The Hague building agile delivery skills employers value. Start your journey today.

    Your Career Transformation in the Hague

    Your Career Before and After CSM Certification

    The Shift This Training Delivers

    The Hague's agile job market is expanding with government modernisation, cyber security growth and financial services digitalisation, and employers increasingly separate certified Scrum Masters from the rest. Here is which side of that line you want to be on.

    Sources: SalaryExpert, iPeople, Glassdoor (Netherlands) 2026.

    How to Get CSM Certified in The HagueStep-by-Step Certification Process

    The path to online CSM certification in The Hague is straightforward. Complete the 2-day Certified Scrum Trainer® (CST®)-led course, take the Scrum Alliance assessment online, and activate your credential through your Scrum Alliance account. Most learners complete the process within a few days of finishing the course.

    Step 1: Enrol in the 2-Day CSM Course

    Choose your preferred Invensis Learning CSM cohort (2-Day Live Online Bootcamp or Corporate Group Training). All cohorts are led by a Scrum Alliance Certified Scrum Trainer® (CST) using official courseware and the latest Scrum Guide.

    Step 2: Attend and Participate in the Full Course

    Attend both days and take part in the workshops, exercises, and discussions. Active participation in the full 16-hour course is required by Scrum Alliance to become eligible for the CSM test.

    Step 3: Receive Your Scrum Alliance Test Invitation

    After the course, your CST submits your participation to Scrum Alliance, which emails you an invitation to take the online CSM test through your Scrum Alliance account.

    Step 4: Take the CSM Test

    Complete the CSM test online: 50 multiple-choice questions in 60 minutes, with a 74% pass mark (37 of 50). You receive two free attempts within 90 days of completing the course.

    Step 5: Accept the License Agreement and Earn CSM

    On passing, accept the Scrum Alliance License Agreement in your account to activate your Certified ScrumMaster® credential, digital badge, and 2-year Scrum Alliance membership.

    Step 6: Maintain Your Credential

    CSM is valid for 2 years. Renew by earning 20 Scrum Education Units (SEUs) and paying the Scrum Alliance renewal fee before your credential expires.

    Module 1: Agile and Scrum Overview

    • Agile Manifesto
    • 12 Principles
    • 4 values
    • Scrum Foundations (5 Scrum Values)

    Module 2: The Three Roles in Scrum

    • Scrum Master roles and challenges
    • Product Owner roles and responsibilities
    • Development team roles and responsibilities

    Module 3: Scrum Ceremonies

    • Sprint planning
    • Daily Scrum
    • Sprint Review
    • Sprint Retrospective

    Module 4: Scrum Artifacts

    • Product Backlog
    • Sprint Backlog
    • Product Increment

    Module 5: Sprint Execution

    • Sprint Execution Planning
    • Flow management
    • Resolution meetings
    • Communication (Taskboard, Sprint burndown chart using story points, hours effort)

    Module 6: Daily Scrum and Sprint Retrospective

    • Activities in daily scrum
    • Activities in a sprint retrospective

    Module 7: Definition of Done (DoD) and Acceptance Criteria

    • Definition of Done for a feature (user story or product backlog item)
    • Definition of Done for a sprint
    • Definition of Done for a release
    • Definition of Done vs. Acceptance criteria
    • Done vs. Done-Done

    Module 8: Definition of Ready

    • Definition of Ready for user story
    • Definition of Ready for sprint

    Module 9: Release Planning

    • Definition of release planning
    • Who takes part in release planning
    • Steps in Release planning
    • Output of Release Planning

    Module 10: Sprint Burndown Chart

    • Definition
    • Why and when to use a sprint burndown chart
    • Information obtained from sprint burndown chart

    Module 11: Release Burn-Up Chart

    • Definition
    • Features
    • How to create a release burn-up chart (steps)?

    Module 12: Product Planning

    • What is product planning
    • What is product vision
    • How to create a product backlog
    • Product Roadmap
    • Minimum Releasable features (or) Minimum Marketable Features
    • Minimum Viable Products

    Module 13: User Stories

    • What are user stories?
    • Structure/format of user stories
    • INVEST criteria

    Module 14: Agile Estimation

    • Definition
    • Benefits of Agile Estimation
    • Agile estimation techniques

    Module 15: Planning Poker

    • Definition
    • Benefits
    • Participants
    • How to play planning poker?
    • Planning Poker rules

    Course Curriculumof the Certified ScrumMaster (CSM) Training

    The CSM curriculum follows the official Scrum Alliance CSM Learning Objectives and the latest Scrum Guide. Modules are delivered over 2 days by a Certified Scrum Trainer® with hands-on workshops, facilitated exercises, and real Scrum scenarios.

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    Skills You Will Build as a Scrum MasterThe Scrum Master Toolkit in Practice

    This CSM course maps to the six Scrum Alliance CSM topic areas. By the end you can explain the Scrum framework, facilitate every event, and support a Scrum team as an effective servant leader, ready for the online exam.

    Scrum Theory and Empiricism

    Explain the empirical foundations of Scrum and the three pillars of transparency, inspection and adaptation, and connect Scrum to the Agile Manifesto and complex problem domains.

    Living the Five Scrum Values

    Apply commitment, focus, openness, respect and courage to build trust, and understand how the Scrum Master models these values to make teams effective.

    Building an Effective Scrum Team

    Understand the accountabilities of the Scrum Master, Product Owner and Developers, and how self-management and cross-functionality make a small team deliver value.

    Facilitating the Scrum Events

    Facilitate the Sprint, Sprint Planning, Daily Scrum, Sprint Review and Sprint Retrospective within their timeboxes, keeping teams focused on the Sprint Goal.

    Managing Scrum Artefacts and Commitments

    Work with the Product Backlog, Sprint Backlog and Increment, and use the Product Goal, Sprint Goal and Definition of Done to create transparency and quality.

    Mastering the Scrum Master Role

    Practise servant leadership across the team, Product Owner and organisation, using facilitation and coaching techniques to remove impediments and drive agility.

    Who Should TakeCSM Training in The Hague?

    Scrum Master

    Agile Team Lead

    Project Manager (Agile)

    Delivery Manager

    Team Lead

    Product Manager

    Business Analyst (Agile teams)

    Agile Coach (aspiring)

    Who Can Take This Certification Training

    Certified ScrumMaster (CSM) Training Modesfor Professionals and Teams

    We offer flexible training formats designed to suit different learning preferences, schedules, and professional goals. Whether you prefer collaborative classroom learning, live online sessions, team-based training, or personalized guidance, choose the option that best supports your Scrum learning and professional development journey.

    CSM Live Virtual Training

    • Live online instructor-led sessions

    • Interactive discussions and virtual activities

    • Expert guidance from experienced trainers

    • Practice assessments and revision support

    • Dedicated Q&A sessions for concept clarification

    • Fixed schedules for accountability and momentum

    • Small batch sizes for personalized attention

    • Access from any location with internet connectivity

    EUR 890

    Attend fully interactive online sessions from anywhere while benefiting from real-time instructor guidance and collaborative learning experiences. This virtual CSM training in The Hague option enables professionals to participate from any location.

    Official Scrum Akiance International-aligned Course Material

    Best For: Professionals seeking the flexibility of online learning without compromising on live instructor interaction.

    CSM Classroom Training

    • Instructor-led classroom sessions

    • Interactive discussions and group activities

    • Real-world examples and practical exercises

    • Structured learning with fixed schedules

    • Opportunities for peer networking and collaboration

    • Practice assessments and knowledge checks

    • Dedicated Q&A and concept clarification

    • Immediate trainer feedback and support

    Learn through face-to-face sessions led by experienced instructors in a collaborative classroom environment. This classroom CSM training in The Hague format combines expert guidance, peer interaction, and hands-on activities to create an engaging learning experience.

    Official Scrum Akiance International-aligned Course Material

    Best For: Learners who prefer in-person interaction, structured schedules, and collaborative learning experiences.

    CSM Corporate Group Training

    • Customized training aligned to organizational goals

    • Flexible delivery: onsite, virtual, hybrid, or blended

    • Scheduling tailored to business availability

    • Role-based examples and industry-relevant discussions

    • Progress tracking and learner assessments where applicable

    • Dedicated coordination and administrative support

    • Consistent learning experiences across teams

    • Scalable delivery for local, regional, or global workforces

    Designed for organizations that want to build Agile capabilities at scale, standardize Scrum practices, and support workforce development through customized team learning initiatives. This format is ideal for CSM training for companies in The Hague seeking to strengthen Agile delivery and team collaboration across the organization.

    Official Scrum Akiance International-aligned Course Material

    Best For: Organizations looking to upskill employees, address capability gaps, and deliver consistent training across teams.

    CSM Focused 1-to-1 Training

    • One-to-one instructor attention

    • Customized learning plans and objectives

    • Flexible scheduling based on availability

    • Personalized feedback and coaching

    • Additional focus on challenging topics

    • Targeted practice and revision support

    • Faster clarification of questions and concepts

    • Learning pace is adapted to individual needs

    Receive personalized instruction tailored to your goals, pace, and learning requirements through dedicated sessions with an expert trainer. This format provides CSM coaching in The Hague for professionals seeking individualized support and focused learning guidance.

    Official Scrum Akiance International-aligned Course Material

    Best For: Professionals seeking personalized guidance, accelerated learning, or focused support to achieve specific outcomes.

    CSM Live Virtual Training

    CSM Live Virtual Training

    Live online instructor-led sessions

    Interactive discussions and virtual activities

    Expert guidance from experienced trainers

    Practice assessments and revision support

    Dedicated Q&A sessions for concept clarification

    Fixed schedules for accountability and momentum

    Small batch sizes for personalized attention

    Access from any location with internet connectivity

    Starts from

    EUR 890

    Please Note: Attend fully interactive online sessions from anywhere while benefiting from real-time instructor guidance and collaborative learning experiences. This virtual CSM training in The Hague option enables professionals to participate from any location.

    Official Scrum Akiance International-aligned Course Material

    Best For: Professionals seeking the flexibility of online learning without compromising on live instructor interaction.

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    Why Choose Invensis LearningFor Your CSM Certification Training in the Hague

    Invensis Learning delivers Scrum Alliance aligned CSM training for professionals and organisations across The Hague and the wider Netherlands. Our programmes combine Certified Scrum Trainers, flexible delivery formats, structured courseware and learner-focused support. As a trusted CSM training company in The Hague, whether you enrol as an individual or plan group training for your team, we provide a professional learning experience built around practical understanding, real-world application and a clear path to the Scrum Alliance online exam.

    • Scrum Alliance aligned CSM training delivered by a Certified Scrum Trainer (CST)
    • Experienced, accredited trainers with real agile and Scrum delivery experience
    • Flexible live virtual, classroom and corporate group training formats
    • ISO 9001:2015 and ISO 27001:2022 certified training operations
    • Structured courseware aligned to the official CSM Learning Objectives
    • Industry-driven case studies on facilitation, coaching and impediment removal
    • First-attempt guidance for the Scrum Alliance online exam
    • Dedicated learner support before, during and after training

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    Quality Management

    200K+

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    ISO 9001:2015 Certified

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    Leaders in Training industry for 12+ years

    Leaders in Training industry for 12+ years

    Over 5000 five star reviews

    Over 5000 five star reviews

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    Certified ScrumMaster (CSM) Locations in the NetherlandsAll our classroom training is now available online at your convenience

    Certified ScrumMaster (CSM) in Netherlands

    Grand Hotel Amrâth Kurhaus, The Hague

    Certified ScrumMaster (CSM) in Netherlands

    Hilton The Hague, 35, Zeestraat, Zeeheldenkwartier, Centrum, Den Haag, Zuid-Holland, Nederland, 2518 AA, Nederland

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    Corporate CSM TrainingFor Your Teams in the Hague

    • Customised CSM training for teams delivered onsite or live virtual
    • Scrum Alliance aligned content led by a Certified Scrum Trainer
    • Flexible schedules built around your team's availability
    • Role-based case studies for your sector and delivery context
    • Group pricing for departments, PMOs and delivery teams
    • Dedicated coordination and progress reporting for your programme

    Organisations We Support

    ShellKPNNN GroupAegonSiemensHCLTech

    What Our Learners Say

    Everything Clicked into Place

    "The CSM course finally connected all the Scrum events and artefacts for me. The trainer's real-world examples made the servant leadership ideas click, and I passed the online exam on my first attempt."

    Sander de Vries

    Scrum Master

    0/0

    A Confident Step into Agile

    "I moved from a developer role into agile delivery, and this training gave me the confidence to facilitate Sprint Planning and retrospectives properly. The focus on the 2020 Scrum Guide was exactly what I needed."

    Femke Jansen

    Product Owner

    0/0

    Great for Career Changers

    "As a project manager transitioning to Scrum, I valued how clearly the trainer explained the Scrum Master role versus traditional management. The case studies on impediment removal were genuinely useful."

    Bram Hendriks

    Agile Project Manager

    0/0

    Consistent Scrum Across Our Teams

    "We trained a full delivery squad through Invensis Learning. Our teams now share a common language for Scrum events and roles, and delivery has become noticeably more predictable across the department."

    Laura Meijer

    Delivery Manager, Financial Services

    0/0

    Tailored and Well Organised

    "The corporate sessions were tailored to our public sector context and scheduled around team availability. The Certified Scrum Trainer kept everyone engaged, and our Scrum Masters came away ready to coach."

    Thomas Bakker

    L&D Lead, Public Sector

    0/0



    Trustpilot

    4.6

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    99%

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    We also deliver Certified ScrumMaster (CSM) Certification Training across multiple cities

    Invensis Learning delivers industry-leading Certified ScrumMaster (CSM) training solutions tailored for individuals and organizations.

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    Frequently Asked QuestionsHere's everything you may ask...

    Yes. The Certified ScrumMaster is the world's most widely recognised Scrum Master credential and is valued by employers across The Hague's government, cyber security, financial services and IT sectors. Scrum Master roles in the Netherlands average around €73,000, with senior roles paying considerably more.

    General

    Is the CSM certification worth it in The Hague?

    Yes. The Certified ScrumMaster is the world's most widely recognised Scrum Master credential and is valued by employers across The Hague's government, cyber security, financial services and IT sectors. Scrum Master roles in the Netherlands average around €73,000, with senior roles paying considerably more.

    What is the CSM certification and who is it for?

    The CSM is Scrum Alliance's entry-level Scrum Master certification. It validates your understanding of the Scrum framework, the Scrum Master role and the five Scrum values. It suits aspiring Scrum Masters, project managers moving to agile, and team members formalising their Scrum knowledge.

    Which body awards the CSM certification?

    Scrum Alliance awards the CSM. The course and exam are aligned to the Scrum Alliance CSM Learning Objectives and the current Scrum Guide (November 2020), and must be delivered by a Certified Scrum Trainer (CST).

    How long is the CSM certification valid?

    The CSM is valid for two years. To renew, you earn 16 Scrum Education Units (SEUs) within each two-year cycle and pay the Scrum Alliance membership renewal fee. SEUs can be earned through courses, conferences, coaching and self-study.

    What is the next step after CSM?

    The Advanced Certified ScrumMaster (A-CSM) is the next level in the Scrum Alliance Scrum Master track. CSM is the mandatory prerequisite, and A-CSM covers advanced facilitation, coaching and stakeholder engagement skills.

    Pricing

    How much does CSM training cost in The Hague?

    CSM training fees vary by format and provider, and the Scrum Alliance exam fee is typically included in the course fee. For current pricing in euros for The Hague, request a quote and a learning advisor will share the options that suit you.

    What is included in the CSM course fee?

    The fee typically includes Scrum Alliance aligned courseware, instruction by a Certified Scrum Trainer, the CSM online exam access, case studies and learner support. Passing also includes a two-year Scrum Alliance membership. Ask us for a detailed inclusions list.

    Is the exam fee included in the training price?

    Usually, yes. For CSM the online exam fee is normally included in the course fee paid to the training provider, unlike some other certifications. Confirm this with your learning advisor when you request a quote.

    Do you offer group or corporate discounts?

    Yes. We offer corporate group training with customised schedules and volume-based pricing for teams, departments and PMOs in The Hague and across the Netherlands. Contact us for a tailored group quote.

    What payment options are available?

    We accept major credit and debit cards and bank transfers, with instalment options on selected plans. Speak with a learning advisor to choose the payment option that fits you.

    Exam

    What is the format of the CSM exam?

    The CSM exam is an open-book, online, multiple-choice test taken through the Scrum Alliance portal after you complete the course. It has 50 questions and is based on the Scrum Alliance CSM Learning Objectives and the current Scrum Guide.

    How many questions are on the CSM exam and how long is it?

    The CSM exam has 50 multiple-choice questions and you have 60 minutes to complete it. It is taken online without a proctor within 90 days of finishing your approved course.

    What is the passing score for the CSM exam?

    The passing score is 74%, meaning you must answer at least 37 of the 50 questions correctly. The exam tests knowledge and comprehension of the Scrum framework across the six CSM topic areas.

    Do I need to attend a course to sit the CSM exam?

    Yes. Attendance at an approved CSM course delivered by a Certified Scrum Trainer is mandatory. The exam cannot be accessed until you complete the course, and it must be taken within 90 days of course completion.

    What if I do not pass the CSM exam first time?

    Candidates typically have up to three attempts to pass within 90 days of completing the course. Our training includes first-attempt guidance and practice to help you feel confident going into the online exam.

    Course Content

    What topics are covered in the CSM training?

    The training covers the six Scrum Alliance CSM topic areas: Scrum theory and principles, the five Scrum values, the Scrum Team, the Scrum events, the Scrum artefacts, and the Scrum Master role, all aligned to the 2020 Scrum Guide.

    Can a beginner take this course?

    Yes. There is no formal education or work experience requirement for CSM. The course suits those new to Scrum as well as team members who want to formalise existing knowledge, and the trainer builds concepts up from the fundamentals.

    How long is the CSM training?

    The CSM course is delivered as a 16-hour programme, usually across two full days or four half-days, which exceeds the Scrum Alliance minimum contact-hours requirement. It is led throughout by a Certified Scrum Trainer.

    Which Scrum Guide edition does the course follow?

    The course follows the current Scrum Guide, the November 2020 edition by Ken Schwaber and Jeff Sutherland. This edition introduced the Product Goal and simplified the framework, and it underpins the CSM Learning Objectives.

    What learning materials are provided?

    You receive Scrum Alliance aligned courseware, industry-driven case studies on facilitation and impediment removal, and reference to the CSM Learning Objectives and Scrum Guide, along with guidance for the online exam.

    Enrollment

    How do I enrol in the CSM course in The Hague?

    You can enrol through the Invensis Learning website. Choose your preferred format, complete payment, and you will receive access to schedules, courseware and joining details. Talk to a learning advisor if you need help choosing a batch.

    What training formats are available?

    We offer CSM training online as live virtual instructor-led sessions, classroom delivery, and customised corporate group training. Each format is led by a Certified Scrum Trainer, so you can choose what fits your schedule.

    How soon can I start?

    New CSM batches run regularly for The Hague and the wider Netherlands in both live virtual and classroom formats. View upcoming schedules or speak with a learning advisor to find the next available start date.

    Can I reschedule my enrolment to another batch?

    Yes. Flexi options let you reschedule or transfer to another batch on selected plans. Contact our support team to arrange a change to your enrolment.

    What is the refund or cancellation policy?

    Refunds and cancellations are handled per our published policy, and selected plans include a money-back option. Reach out to our team for the details that apply to your enrolment.