Course Overview

    Overview

    Course Highlights

    Eligibility Criteria

    Benefits

    Exam Format

    Certification Cost

    What Is the CSM Certification?Your Foundation in the Scrum Framework

    The Certified ScrumMaster (CSM) is Scrum Alliance's entry-level certification for professionals who want to lead agile teams and validate their command of the Scrum framework. Delivered as CSM certification training in Utrecht, this programme gives you a practical understanding of the Scrum Master role, the five Scrum values, and the events and artifacts that make Scrum teams effective. The training is aligned to the Scrum Alliance CSM Learning Objectives and the current Scrum Guide (Schwaber and Sutherland, November 2020 edition), and is delivered by a Scrum Alliance Certified Scrum Trainer. You cover empiricism and the three pillars of transparency, inspection and adaptation, servant leadership, and how to facilitate sprints, remove impediments and coach teams towards self-management. The credential suits aspiring Scrum Masters, project managers moving into agile delivery, and developers or analysts already working in Scrum teams across Utrecht's finance, insurance and IT sectors. After the two-day course you sit the online Scrum Alliance exam and, on passing, earn the globally recognised CSM designation with a two-year membership. Start your journey to becoming a Certified ScrumMaster with Invensis Learning.

    Invensis Learning is aligned with Scrum Alliance to provide CSM certification in Utrecht. The training is delivered by Certified Scrum Trainers (CST) using official Scrum Alliance courseware and the CSM Learning Objectives.

    What Is the CSM Certification?Your Foundation in the Scrum Framework

    Certification Badge

    Invensis Learning is aligned with Scrum Alliance to provide CSM certification in Utrecht. The training is delivered by Certified Scrum Trainers (CST) using official Scrum Alliance courseware and the CSM Learning Objectives.

    Key Highlightsof the CSM Certification Training Course

    CSM Certification Eligibility in UtrechtDo You Qualify for the CSM Exam?

    Why the CSM Certification Is Worth ItBenefits for Professionals and Teams

    CSM Exam Format in UtrechtWhat to expect on exam day

    The Certified ScrumMaster (CSM) assessment validates your understanding of the Scrum framework and your readiness to serve as a Scrum Master on delivery teams. The assessment focuses on the Scrum Guide foundations, the three roles (Product Owner, Scrum Master, Developers), the five events, the three artifacts, and the values and theory underpinning empirical process control. Through a combination of multiple-choice questions, candidates are tested on their ability to apply Scrum principles in real-world team environments.

    CSM Certification Cost in Utrecht

    Note: Prices may vary depending on your location and delivery preferences. Reach out to our learning advisors for the exact pricing details.

    Scrum Master Careers in UtrechtWhy Get CSM Certified?

    The Certified ScrumMaster has become a baseline qualification for agile delivery roles across Utrecht, valued by the banks, insurers, IT consultancies and public-sector bodies that run large Scrum-based programmes. As financial services and government scale agile beyond IT, and regulation such as DORA reshapes how change is delivered, employers increasingly look for credentialed Scrum Masters. Demand runs from Scrum Master through Product Owner, Agile Coach and delivery leadership, and here is what the local market is telling us right now.

    Industry Challenges Driving Scrum Master Demand in Utrecht

    The CSM is more than a certificate. It equips you to lead agile teams that deliver. Join professionals across Utrecht turning Scrum knowledge into stronger careers and better teams. Start your journey today.

    Your Utrecht Career Transformation

    Where You Stand Today,

    And Where the CSM Credential Takes You

    Utrecht's agile market is expanding with digital transformation across finance, insurance and the public sector, and employers increasingly separate certified Scrum Masters from the rest. Here is which side of that line you want to be on.

    Sources: worldsalaries, ERI, iPeople, Glassdoor (Utrecht and Netherlands) 2026.

    How to Get CSM Certified in UtrechtStep-by-Step Certification Process

    The path to online CSM certification in Utrecht is straightforward. Complete the 2-day Certified Scrum Trainer® (CST®)-led course, take the Scrum Alliance assessment online, and activate your credential through your Scrum Alliance account. Most learners complete the process within a few days of finishing the course.

    Step 1: Enrol in the 2-Day CSM Course

    Choose your preferred Invensis Learning CSM cohort (2-Day Live Online Bootcamp or Corporate Group Training). All cohorts are led by a Scrum Alliance Certified Scrum Trainer® (CST) using official courseware and the latest Scrum Guide.

    Step 2: Attend and Participate in the Full Course

    Attend both days and take part in the workshops, exercises, and discussions. Active participation in the full 16-hour course is required by Scrum Alliance to become eligible for the CSM test.

    Step 3: Receive Your Scrum Alliance Test Invitation

    After the course, your CST submits your participation to Scrum Alliance, which emails you an invitation to take the online CSM test through your Scrum Alliance account.

    Step 4: Take the CSM Test

    Complete the CSM test online: 50 multiple-choice questions in 60 minutes, with a 74% pass mark (37 of 50). You receive two free attempts within 90 days of completing the course.

    Step 5: Accept the License Agreement and Earn CSM

    On passing, accept the Scrum Alliance License Agreement in your account to activate your Certified ScrumMaster® credential, digital badge, and 2-year Scrum Alliance membership.

    Step 6: Maintain Your Credential

    CSM is valid for 2 years. Renew by earning 20 Scrum Education Units (SEUs) and paying the Scrum Alliance renewal fee before your credential expires.

    Module 1: Agile and Scrum Overview

    • Agile Manifesto
    • 12 Principles
    • 4 values
    • Scrum Foundations (5 Scrum Values)

    Module 2: The Three Roles in Scrum

    • Scrum Master roles and challenges
    • Product Owner roles and responsibilities
    • Development team roles and responsibilities

    Module 3: Scrum Ceremonies

    • Sprint planning
    • Daily Scrum
    • Sprint Review
    • Sprint Retrospective

    Module 4: Scrum Artifacts

    • Product Backlog
    • Sprint Backlog
    • Product Increment

    Module 5: Sprint Execution

    • Sprint Execution Planning
    • Flow management
    • Resolution meetings
    • Communication (Taskboard, Sprint burndown chart using story points, hours effort)

    Module 6: Daily Scrum and Sprint Retrospective

    • Activities in daily scrum
    • Activities in a sprint retrospective

    Module 7: Definition of Done (DoD) and Acceptance Criteria

    • Definition of Done for a feature (user story or product backlog item)
    • Definition of Done for a sprint
    • Definition of Done for a release
    • Definition of Done vs. Acceptance criteria
    • Done vs. Done-Done

    Module 8: Definition of Ready

    • Definition of Ready for user story
    • Definition of Ready for sprint

    Module 9: Release Planning

    • Definition of release planning
    • Who takes part in release planning
    • Steps in Release planning
    • Output of Release Planning

    Module 10: Sprint Burndown Chart

    • Definition
    • Why and when to use a sprint burndown chart
    • Information obtained from sprint burndown chart

    Module 11: Release Burn-Up Chart

    • Definition
    • Features
    • How to create a release burn-up chart (steps)?

    Module 12: Product Planning

    • What is product planning
    • What is product vision
    • How to create a product backlog
    • Product Roadmap
    • Minimum Releasable features (or) Minimum Marketable Features
    • Minimum Viable Products

    Module 13: User Stories

    • What are user stories?
    • Structure/format of user stories
    • INVEST criteria

    Module 14: Agile Estimation

    • Definition
    • Benefits of Agile Estimation
    • Agile estimation techniques

    Module 15: Planning Poker

    • Definition
    • Benefits
    • Participants
    • How to play planning poker?
    • Planning Poker rules

    Course Curriculumof the Certified ScrumMaster (CSM) Training

    The CSM curriculum follows the official Scrum Alliance CSM Learning Objectives and the latest Scrum Guide. Modules are delivered over 2 days by a Certified Scrum Trainer® with hands-on workshops, facilitated exercises, and real Scrum scenarios.

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    The Scrum Skills You Will MasterAligned to the Scrum Alliance Learning Objectives

    This CSM training builds practical command of the Scrum framework, from theory and values to events, artifacts and the Scrum Master role. By the end of the course you can facilitate sprints, coach a team and prepare for the Scrum Alliance exam.

    Scrum Theory and Empiricism

    Explain the empirical foundations of Scrum and the three pillars of transparency, inspection and adaptation, and describe how Scrum helps teams work in complex, changing environments.

    Living the Five Scrum Values

    Apply commitment, focus, openness, respect and courage to build trust, and model the behaviours that make Scrum teams effective and psychologically safe.

    Building Effective Scrum Teams

    Describe the accountabilities of the Scrum Master, Product Owner and Developers, and enable self-management and cross-functionality across a small, cohesive team.

    Facilitating the Scrum Events

    Facilitate the Sprint, Sprint Planning, Daily Scrum, Sprint Review and Sprint Retrospective within their timeboxes, and keep every event purposeful and productive.

    Managing Scrum Artifacts and Commitments

    Work with the Product Backlog, Sprint Backlog and Increment, and use the Product Goal, Sprint Goal and Definition of Done to keep the work transparent and focused.

    The Scrum Master as Servant Leader

    Serve the team, the Product Owner and the organisation through coaching, facilitation and impediment removal, using techniques that support growth and change.

    Who Should TakeCSM Training in Utrecht?

    Scrum Master

    Agile Team Lead

    Project Manager (Agile)

    Delivery Manager

    Team Lead

    Product Manager

    Business Analyst (Agile teams)

    Agile Coach (aspiring)

    Who Can Take This Certification Training

    Certified ScrumMaster (CSM) Training Modesfor Professionals and Teams

    We offer flexible training formats designed to suit different learning preferences, schedules, and professional goals. Whether you prefer collaborative classroom learning, live online sessions, team-based training, or personalized guidance, choose the option that best supports your Scrum learning and professional development journey.

    CSM Live Virtual Training

    • Live online instructor-led sessions

    • Interactive discussions and virtual activities

    • Expert guidance from experienced trainers

    • Practice assessments and revision support

    • Dedicated Q&A sessions for concept clarification

    • Fixed schedules for accountability and momentum

    • Small batch sizes for personalized attention

    • Access from any location with internet connectivity

    EUR 890

    Attend fully interactive online sessions from anywhere while benefiting from real-time instructor guidance and collaborative learning experiences. This virtual CSM training in Utrecht option enables professionals to participate from any location.

    Official Scrum Akiance International-aligned Course Material

    Best For: Professionals seeking the flexibility of online learning without compromising on live instructor interaction.

    CSM Classroom Training

    • Instructor-led classroom sessions

    • Interactive discussions and group activities

    • Real-world examples and practical exercises

    • Structured learning with fixed schedules

    • Opportunities for peer networking and collaboration

    • Practice assessments and knowledge checks

    • Dedicated Q&A and concept clarification

    • Immediate trainer feedback and support

    Learn through face-to-face sessions led by experienced instructors in a collaborative classroom environment. This classroom CSM training in Utrecht format combines expert guidance, peer interaction, and hands-on activities to create an engaging learning experience.

    Official Scrum Akiance International-aligned Course Material

    Best For: Learners who prefer in-person interaction, structured schedules, and collaborative learning experiences.

    CSM Corporate Group Training

    • Customized training aligned to organizational goals

    • Flexible delivery: onsite, virtual, hybrid, or blended

    • Scheduling tailored to business availability

    • Role-based examples and industry-relevant discussions

    • Progress tracking and learner assessments where applicable

    • Dedicated coordination and administrative support

    • Consistent learning experiences across teams

    • Scalable delivery for local, regional, or global workforces

    Designed for organizations that want to build Agile capabilities at scale, standardize Scrum practices, and support workforce development through customized team learning initiatives. This format is ideal for CSM training for companies in Utrecht seeking to strengthen Agile delivery and team collaboration across the organization.

    Official Scrum Akiance International-aligned Course Material

    Best For: Organizations looking to upskill employees, address capability gaps, and deliver consistent training across teams.

    CSM Focused 1-to-1 Training

    • One-to-one instructor attention

    • Customized learning plans and objectives

    • Flexible scheduling based on availability

    • Personalized feedback and coaching

    • Additional focus on challenging topics

    • Targeted practice and revision support

    • Faster clarification of questions and concepts

    • Learning pace is adapted to individual needs

    Receive personalized instruction tailored to your goals, pace, and learning requirements through dedicated sessions with an expert trainer. This format provides CSM coaching in Utrecht for professionals seeking individualized support and focused learning guidance.

    Official Scrum Akiance International-aligned Course Material

    Best For: Professionals seeking personalized guidance, accelerated learning, or focused support to achieve specific outcomes.

    CSM Live Virtual Training

    CSM Live Virtual Training

    Live online instructor-led sessions

    Interactive discussions and virtual activities

    Expert guidance from experienced trainers

    Practice assessments and revision support

    Dedicated Q&A sessions for concept clarification

    Fixed schedules for accountability and momentum

    Small batch sizes for personalized attention

    Access from any location with internet connectivity

    Starts from

    EUR 890

    Please Note: Attend fully interactive online sessions from anywhere while benefiting from real-time instructor guidance and collaborative learning experiences. This virtual CSM training in Utrecht option enables professionals to participate from any location.

    Official Scrum Akiance International-aligned Course Material

    Best For: Professionals seeking the flexibility of online learning without compromising on live instructor interaction.

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    Why Choose Invensis Learning in UtrechtTrusted Agile Training

    Invensis Learning delivers structured CSM training for professionals and organisations in Utrecht who want to lead agile teams and earn the Certified ScrumMaster credential. As a Scrum Alliance aligned training provider, our courses combine an experienced Certified Scrum Trainer, flexible delivery formats, well-organised courseware and learner-focused support. Whether you enrol as an individual or plan group training for your team, Invensis Learning, a trusted CSM training company in Utrecht, provides a professional learning experience built around practical understanding, real-world Scrum scenarios and clear exam readiness.

    • Training aligned with the Scrum Alliance CSM Learning Objectives
    • Live sessions led by an experienced Scrum Alliance Certified Scrum Trainer
    • Flexible live virtual, classroom and onsite corporate formats
    • Industry-driven case studies on facilitation, coaching and impediment removal
    • ISO 9001:2015 and ISO 27001:2022 certified training operations
    • Dedicated learner support before, during and after the course
    • Two-year Scrum Alliance membership included on course completion
    • Trusted by professionals and teams across more than 100 countries

    5000+

    Accredited Trainers Globally

    4.7/5

    Rated by Learners Worldwide

    500+

    Corporate Clients

    15+

    Years of Training Excellence

    ISO 9001:2015 Certified

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    ISO 27001:2022 Certified

    ISO 27001:2022 Certified

    Secure SSL Encryption

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    Leaders in Training industry for 12+ years

    Leaders in Training industry for 12+ years

    Over 5000 five star reviews

    Over 5000 five star reviews

    Level AA conformance, W3C WCAG 2.2

    Level AA conformance, W3C WCAG 2.2

    Certified ScrumMaster (CSM) Locations in the NetherlandsAll our classroom training is now available online at your convenience

    Certified ScrumMaster (CSM) in Netherlands

    Grand Hotel Karel V, 1, Geertebolwerk, Springweg E.o., Geertebuurt, Binnenstad Woongebied, Binnenstad, Utrecht, Nederland, 3511 XA, Nederland

    Certified ScrumMaster (CSM) in Netherlands

    Inntel Hotels Utrecht Centre, 24, Smakkelaarshoek, Hoog Catharijne, Ns, Jaarbeurs, Binnenstad City- En Winkelgebied, Binnenstad, Utrecht, Nederland, 3511 EC, Nederland

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    Corporate CSM Training in UtrechtBuild Team Scrum Capability

    • Suitable for single teams, tribes or whole departments
    • Customised schedules aligned with your team's availability
    • Flexible delivery through onsite, live virtual or hybrid formats
    • Led by an experienced Scrum Alliance Certified Scrum Trainer
    • Role-based examples relevant to finance, insurance and IT teams
    • Dedicated coordination and learner support throughout
    • Scalable delivery for teams across Utrecht and beyond

    Organisations We Have Trained

    RabobankASR NederlandDe VolksbankNSProRailCapgemini

    What Our Learners Say

    Passed and Stepped into the Scrum Master Role

    "The trainer made the Scrum framework genuinely click for me. The examples on facilitation and impediment removal were practical, and I passed the Scrum Alliance exam a few days after the course. I now lead my team's sprints with real confidence."

    Sanne de Vries

    Scrum Master

    0/0

    The Right Foundation for a Career Switch

    "I moved from development into a Scrum Master role and needed to formalise what I knew. The two-day course covered the events, artifacts and values clearly, and the servant-leadership sessions changed how I support my team day to day."

    Thomas Bakker

    Software Developer Turned Scrum Master

    0/0

    A Clear Bridge from Project Management to Scrum

    "Coming from traditional project management, this course showed me exactly how Scrum differs and where my skills still apply. The trainer answered every question, and the practice discussions made the exam feel straightforward."

    Lisa Jansen

    Project Manager

    0/0

    Consistent Scrum Practice Across Our Teams

    "We ran the CSM course onsite for two delivery teams and the impact was immediate. Events are now run properly, roles are clearer, and our sprints are far more predictable. The scheduling and coordination were handled smoothly."

    Mark Visser

    Agile Transformation Lead, Financial Services

    0/0

    A Reliable Partner for Team Upskilling

    "As an L&D lead I needed a provider who could train a mixed group and keep the quality high. Invensis Learning delivered exactly that. Our Scrum Masters left certified and confident, and the trainer tailored examples to our sector."

    Eva Smit

    Learning and Development Manager, IT Services

    0/0



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    Frequently Asked QuestionsHere's everything you may ask...

    The Certified ScrumMaster (CSM) is Scrum Alliance's entry-level Scrum Master certification. It validates your understanding of the Scrum framework, the Scrum Master role and the values that make Scrum teams effective. It suits aspiring Scrum Masters, project managers moving into agile delivery, and developers or analysts already working in Scrum teams.

    General

    What is the CSM certification and who is it for?

    The Certified ScrumMaster (CSM) is Scrum Alliance's entry-level Scrum Master certification. It validates your understanding of the Scrum framework, the Scrum Master role and the values that make Scrum teams effective. It suits aspiring Scrum Masters, project managers moving into agile delivery, and developers or analysts already working in Scrum teams.

    Is the CSM certification worth it for my career in Utrecht?

    Yes. The CSM is the world's most widely recognised Scrum Master credential and is valued by Utrecht's banks, insurers, IT consultancies and public-sector employers. Scrum Master roles in the city average around EUR 49,700 and rise well above EUR 70,000 with experience, so the certification supports strong career and salary growth.

    Which body awards the CSM certification?

    The CSM is awarded by Scrum Alliance, the certifying body for the credential. Training is delivered by a Scrum Alliance Certified Scrum Trainer (CST) and aligned to the CSM Learning Objectives and the current Scrum Guide (November 2020 edition).

    How long is the CSM certification valid?

    The CSM is valid for two years. To renew it, you earn 16 Scrum Education Units (SEUs) and pay the Scrum Alliance membership renewal fee every two years. SEUs can be earned through courses, conferences, coaching and self-study.

    What is the next step after the CSM?

    The Advanced Certified ScrumMaster (A-CSM) is the next level in the Scrum Alliance Scrum Master track, covering advanced facilitation, coaching and stakeholder engagement. The CSM is the mandatory prerequisite, and A-CSM also requires time spent in a Scrum Master role.

    Pricing

    What is included in the CSM course fee?

    The fee covers the two-day instructor-led course led by a Certified Scrum Trainer, Scrum Alliance aligned courseware, case studies, exam preparation, and the online Scrum Alliance exam that follows course completion. A two-year Scrum Alliance membership is included when you pass. Request a quote for the exact inclusions on your chosen batch.

    How much does CSM training cost in Utrecht?

    Pricing varies by format and batch, and is available on request. Because the course must be delivered by a Certified Scrum Trainer, the Scrum Alliance exam fee is usually bundled into the course fee rather than billed separately. Talk to a learning advisor for current pricing.

    Is the exam fee included in the training price?

    For the CSM, the online exam is typically included in the course fee paid to the training provider, as attendance at an approved course is required before the exam is unlocked. Confirm this for your batch when you request a quote.

    Do you offer group or corporate rates for teams?

    Yes. We offer corporate group training with customised schedules and volume-based pricing for single teams, tribes or whole departments in Utrecht. Contact us for a tailored group quote.

    What payment options are available?

    We accept major credit and debit cards and bank transfers, and offer instalment options on selected plans. Speak with a learning advisor to choose the option that suits you.

    Exam

    What is the format of the CSM exam?

    The CSM exam is an online, open-book, multiple-choice test taken through the Scrum Alliance member portal after you complete the course. It is based on the Scrum Alliance CSM Learning Objectives and the current Scrum Guide, and needs no proctor.

    How many questions are on the CSM exam and how long is it?

    The exam has 50 multiple-choice questions and you have 60 minutes to complete it. It is taken online after course completion, so you can sit it when you feel ready within the access window.

    What is the passing score for the CSM exam?

    The passing score is 74 percent, which means answering at least 37 of the 50 questions correctly. The exam is open book, so you can refer to materials while you answer.

    What if I do not pass the CSM exam the first time?

    You do not need to worry about a single attempt. Candidates typically have up to three attempts to pass within 90 days of completing the course, and our exam preparation and practice questions are designed to help you pass with confidence.

    Do I have to attend a course to sit the CSM exam?

    Yes. Attendance at an approved CSM course delivered by a Certified Scrum Trainer is mandatory. The exam cannot be accessed without completing the course, and you have 90 days from course completion to sit it online.

    Course Content

    What will I learn in the CSM training?

    You will learn the full Scrum framework: Scrum theory and empiricism, the five Scrum values, the Scrum Team accountabilities, the five Scrum events, the three artifacts and their commitments, and the Scrum Master role as a servant leader. The course maps to the Scrum Alliance CSM Learning Objectives.

    Can a beginner take this course?

    Yes. The CSM is a foundational certification with no formal education or work experience requirement. It suits people new to Scrum as well as those formalising existing experience, and the trainer supports every learner through the concepts.

    Which Scrum Guide edition does the course follow?

    The training follows the current Scrum Guide by Schwaber and Sutherland, the November 2020 edition, alongside the Scrum Alliance CSM Learning Objectives. This edition introduced the Product Goal and framed the Sprint Goal and Definition of Done as commitments.

    How long is the CSM course and how is it delivered?

    The CSM course is a 16-hour programme, usually run as two full days or four half-days. It is delivered live, either online (live virtual) or in a classroom, by a Scrum Alliance Certified Scrum Trainer, with interactive exercises and case studies throughout.

    Are practice questions and materials provided?

    Yes. You receive Scrum Alliance aligned courseware, case studies and practice questions mapped to the 50-question exam format, so you can revise the Scrum framework and walk into the exam prepared.

    Enrollment

    How do I enrol in the CSM course in Utrecht?

    You can enrol through the Invensis Learning website. Choose your preferred format and batch, complete payment, and you will receive access to the schedule, courseware and joining details. See upcoming batches or talk to a learning advisor to get started.

    What training formats are available?

    We offer live virtual (online) instructor-led training, in-person classroom training, and customised corporate group training. All formats are delivered by a Certified Scrum Trainer and meet the Scrum Alliance course requirement for exam eligibility.

    Are there any prerequisites to enrol?

    No. There are no formal prerequisites to enrol in the CSM course. It is open to anyone who wants to work as a Scrum Master or contribute effectively to a Scrum team, whatever their background.

    How soon can I start?

    We run regular CSM batches in live virtual and classroom formats, so you can usually start within a short time. See upcoming schedules or contact a learning advisor to find the batch that fits your calendar.

    Can I reschedule my enrolment to another batch?

    Yes. Flexi options let you reschedule or transfer to another batch on selected plans. Contact our support team to arrange a change that works for you.