Course Overview

    Overview

    Course Highlights

    Eligibility Criteria

    Benefits

    What Is Lean IT and Why Does It Matter for Polish IT Teams?Leaner Delivery, Happier Customers

    Lean IT Training in Poland gives IT professionals a practical way to remove waste, speed up service delivery and put the customer at the centre of every process. The Lean IT Foundation Training applies proven Lean principles, drawn from the Toyota Production System and the Shingo model, to the everyday work of IT teams in Krakow, Warsaw, Wroclaw and the Tri-City business-services hubs. Across two days (16 hours) of interactive, instructor-led sessions, you learn to map value streams, cut muda, mura and muri, run Kaizen improvements and use the DMAIC approach and the Deming circle (PDCA) to solve the problems that slow IT delivery. The courseware is accredited by EXIN and taught through practical exercises and industry-driven case studies. Whether you work in a global capability centre, a software house or an in-house IT function, these skills help you improve flow, quality and customer value, and make continuous improvement part of how your team works every day.

    What Is Lean IT and Why Does It Matter for Polish IT Teams?Leaner Delivery, Happier Customers

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    Key Highlightsof the Lean IT Training Course

    Lean IT Foundation Training Eligibility in the PolandWho Can Enroll?

    Why Lean IT Skills Are Worth BuildingReal Gains for You and Your Team

    Where Lean IT Skills Take You in PolandRoles, Sectors and Demand

    Lean IT skills are in demand across Poland's IT and business-services sector, one of Europe's largest, with more than 1,700 BPO, SSC, GBS and IT centres employing over 450,000 people. As global firms push for ROI, automation and higher-value services, professionals with Lean IT training who can remove waste and improve IT flow stand out. Roles range from Process Improvement Analyst to Continuous Improvement Manager and Head of IT Operations, and here is what the market is telling us right now.

    The Pressures Making Lean IT Skills Valuable in Poland

    Lean IT is more than theory. It is a practical skill that helps IT teams cut waste, improve flow and deliver more value. Join professionals across Poland who are making IT delivery leaner. Start your journey today.

    Your Poland Career Transformation

    Where You Stand Today,

    And Where Lean IT Skills Take You

    Poland's IT and business-services market keeps growing, and employers increasingly value people who can make delivery leaner, not just keep it running. Here is the shift Lean IT skills help you make.

    Sources: PayScale, Glassdoor, ERI SalaryExpert (Poland) 2026.

    Module 1: Introduction to Lean

    • Understanding the Lean IT Foundation definition and how Lean principles have been adapted from manufacturing to IT service and operations environments
    • Exploring the Toyota Production System as the origin framework for Lean thinking and how its core principles translate to technology contexts
    • Learning the five Lean principles and how they provide a structured approach to identifying value, mapping flow, and pursuing perfection
    • Understanding waste types including muda, mura, and muri and how each manifests differently within IT workflows and delivery processes
    • Applying the Deming circle as a structured Plan-Do-Check-Act framework for iterative process improvement in IT environments

    Module 2: Focusing on the Customer

    • Understanding the Voice of the Customer concept and how it provides the foundation for all Lean improvement activity in IT organizations
    • Learning Critical-to-Quality concepts and how CTQ characteristics define the measurable attributes of IT services that matter most to customers
    • Exploring the VoC-to-CTQ linking process and how customer feedback and requirements are translated into actionable process improvement priorities

    Module 3: Improving Existing Processes

    • Understanding process definition principles and how IT processes are described, bounded, and documented for improvement purposes
    • Exploring the difference between push and pull systems and how pull-based thinking improves flow and reduces waste in IT service delivery
    • Learning how to create and use SIPOC diagrams to define process boundaries, identify stakeholders, and scope improvement initiatives
    • Applying Value Stream Mapping to visualize the flow of value and waste across IT processes from request to delivery
    • Understanding Heijunka as a demand-leveling technique and how it can reduce variability and improve throughput in IT workflows
    • Implementing 5S across IT environments to create organized, standardized, and sustainably maintained working conditions

    Module 4: Enhancing Operational Performance

    • Understanding Key Performance Indicators and how to define, select, and track KPIs that reflect the operational health of IT services
    • Learning Process Cycle Efficiency as a measure of the proportion of value-adding time within total process lead time across IT workflows
    • Connecting operational performance measurement to the Deming circle and how KPIs drive structured, evidence-based improvement cycles

    Module 5: Organization

    • Understanding communication cascade as a structured approach to aligning teams around improvement goals and operational priorities in IT organizations
    • Learning visual management principles and how visual displays, dashboards, and workplace organization tools improve transparency and accountability
    • Implementing Kanban boards as a visual workflow management tool for IT teams, covering design, configuration, and continuous improvement of board structure

    Module 6: Behavior and Attitude

    • Understanding the behaviors associated with Lean thinking and how they differ from habits formed in traditional, non-Lean IT Foundation working environments
    • Comparing traditional management approaches with Lean management philosophy and the implications for team leadership and decision-making in IT
    • Exploring Lean leadership principles and the role of leaders in creating the conditions for sustained Lean adoption and continuous improvement culture

    Module 7: Lean IT Foundation Leadership

    • Understanding the Shingo model and its guiding principles as a framework for building organizational cultures that sustain Lean IT Foundation practices
    • Exploring how Shingo model principles apply specifically within IT organizations and how they shape the behaviors of leaders, teams, and individuals

    Module 8: Lean IT Foundation Kaizen

    • Understanding DMAIC as a structured improvement methodology and how its Define, Measure, Analyze, Improve, and Control phases apply to IT process improvement
    • Learning the distinction between Kakushin, Kaikaku, and Kaizen as different scales of change and when each approach is appropriate within IT improvement programs
    • Developing a Kaizen mindset and understanding how ongoing, incremental improvement sustains Lean IT Foundation culture beyond formal improvement projects

    Course Curriculumof the Lean IT Training

    This Lean IT Foundation training course online is structured across eight modules that progress from the foundational philosophy of Lean and its origins in the Toyota Production System through to the practical application of Kaizen, DMAIC, and continuous improvement leadership within IT organizations. Each module builds on the previous one, ensuring that participants develop a complete, coherent, and practically applicable understanding of Lean IT Foundation. The curriculum is designed to be relevant to the full range of IT roles and functions, from service delivery and operations to software development, testing, architecture, and process management as practiced across the Poland.

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    The Lean IT Skills You Will Put to WorkPractical Tools for Every IT Team

    This training builds the practical skills to remove waste, improve flow and raise service quality across IT operations. By the end of the two-day programme, you can map value streams, run Kaizen improvements and apply Lean tools to real IT work.

    Apply Lean Principles to IT

    In this Lean IT course you will learn to apply the five Lean principles - customer value, value stream, flow, pull and perfection - to IT work, and to spot muda, mura and muri so you can remove waste from everyday service delivery.

    Focus on Customer Value

    Use Voice of the Customer and Critical to Quality techniques to understand what customers really need, then link those needs to how IT services are designed and delivered.

    Map and Improve Value Streams

    Build Value Stream Maps, apply the SIPOC model and process metrics such as Process Cycle Efficiency, and use Heijunka and 5S to find and fix delays, rework and bottlenecks.

    Run Visual Management with Kanban

    Set up Kanban and visual management boards to make work visible, improve flow and speed up communication across IT teams and delivery hubs.

    Lead the Lean Way

    Understand Lean leadership behaviours - go see, ask why, show respect - and the four guiding principles of the Shingo model to sustain improvement over the long term.

    Solve Problems with Kaizen and DMAIC

    Apply the Kaizen mindset and the DMAIC model, alongside the Deming circle (PDCA), to solve recurring IT problems and drive continuous improvement in service delivery.

    Who Should TakeLean IT Training in Poland?

    IT Professionals

    Project Managers

    Team Leaders

    IT Service Managers

    Software Developers

    Testers and QA Professionals

    IT Architects

    Process Practitioners

    Lean Coaches

    Who Can Take This Certification Training

    Lean IT Training Modesfor Professionals and Teams

    We offer flexible training formats designed to suit different learning preferences, schedules, and professional goals. Whether you prefer self-paced learning or a structured, corporate, instructor-led experience, choose the option that best supports your skill development journey through the best Lean IT Foundation online training options available.

    Lean IT Live Virtual Training

    • Live online instructor-led sessions

    • Interactive discussions and virtual activities

    • Expert guidance from experienced trainers

    • Practice assessments and revision support

    • Dedicated Q&A sessions for concept clarification

    • Fixed schedules for accountability and momentum

    • Small batch sizes for personalized attention

    • Access from any location with internet connectivity

    PLN 4180

    Attend fully interactive Weekday Lean IT Foundation training sessions from anywhere while benefiting from real-time instructor guidance and collaborative learning experiences.

    Best For: Professionals seeking the flexibility of online learning without compromising on live instructor interaction.

    Lean IT Classroom Training

    • Instructor-led classroom sessions

    • Interactive discussions and group activities

    • Real-world examples and practical exercises

    • Structured learning with fixed schedules

    • Opportunities for peer networking and collaboration

    • Practice assessments and knowledge checks

    • Dedicated Q&A and concept clarification

    • Immediate trainer feedback and support

    Attend fully interactive Weekday Lean IT Foundation training sessions from anywhere while benefiting from real-time instructor guidance and collaborative learning experiences.

    Best For: Learners who prefer in-person interaction, structured schedules, and collaborative learning experiences.

    Lean IT Corporate Group Training

    • Customized training aligned to organizational goals

    • Flexible delivery: onsite, virtual, hybrid, or blended

    • Scheduling tailored to business availability

    • Role-based examples and industry-relevant discussions

    • Progress tracking and learner assessments where applicable

    • Dedicated coordination and administrative support

    • Consistent learning experiences across teams

    • Scalable delivery for local, regional, or global workforces

    Designed for organizations that want to build capabilities at scale, standardize knowledge, and support workforce development through customized team learning initiatives and Lean IT Foundation training for companies.

    Best For: Organizations looking to upskill employees, address capability gaps, and deliver consistent training across teams.

    Lean IT Focused 1-to-1 Training

    • One-to-one instructor attention

    • Customized learning plans and objectives

    • Flexible scheduling based on availability

    • Personalized feedback and coaching

    • Additional focus on challenging topics

    • Targeted practice and revision support

    • Faster clarification of questions and concepts

    • Learning pace is adapted to individual needs

    Receive personalized instruction tailored to your goals, pace, and learning requirements through dedicated sessions delivered by our Lean IT Foundation training institute.

    Best For: Professionals seeking personalized guidance, accelerated learning, or focused support to achieve specific outcomes.

    Lean IT Live Virtual Training

    Lean IT Live Virtual Training

    Live online instructor-led sessions

    Interactive discussions and virtual activities

    Expert guidance from experienced trainers

    Practice assessments and revision support

    Dedicated Q&A sessions for concept clarification

    Fixed schedules for accountability and momentum

    Small batch sizes for personalized attention

    Access from any location with internet connectivity

    Starts from

    PLN 4180

    Please Note: Attend fully interactive Weekday Lean IT Foundation training sessions from anywhere while benefiting from real-time instructor guidance and collaborative learning experiences.

    Best For: Professionals seeking the flexibility of online learning without compromising on live instructor interaction.

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    Why Choose Invensis Learning for Lean IT Training in PolandYour Partner for Leaner IT

    As a trusted Lean IT training company in Poland, Invensis Learning delivers structured Lean IT Foundation training for individual professionals and organisations that want to build a real continuous-improvement capability. Our programmes combine EXIN-accredited courseware, experienced trainers, flexible delivery formats and hands-on, case-based learning. Whether you are enrolling as an individual or planning group training for your team, Invensis Learning provides a professional learning experience built around practical understanding, real-world application and measurable outcomes across Poland.

    • Lean IT Foundation courseware accredited by EXIN
    • Experienced, accredited trainers with real Lean and IT experience
    • Live virtual and corporate delivery to fit your schedule
    • ISO 9001:2015 and ISO 27001:2022 certified training operations
    • Flexi Pass lets you attend the same training twice within two months
    • Practical, case-based learning you can apply the next day
    • Local support across Poland with globally consistent quality
    • Trusted by professionals and teams across many industries

    1-to-1

    Doubt-Clearing Sessions

    60+

    Global Course Portfolio

    100+

    Countries Served

    ISO 9001

    Quality Management

    ISO 9001:2015 Certified

    ISO 9001:2015 Certified

    ISO 27001:2022 Certified

    ISO 27001:2022 Certified

    Secure SSL Encryption

    Secure SSL Encryption

    Leaders in Training industry for 12+ years

    Leaders in Training industry for 12+ years

    Over 5000 five star reviews

    Over 5000 five star reviews

    Level AA conformance, W3C WCAG 2.2

    Level AA conformance, W3C WCAG 2.2

    Lean IT Training Locations in PolandAll our classroom training is now available online at your convenience

    Lean IT in Poland

    InterContinental, 49, Emilii Plater, Żelazna Brama, Śródmieście Północne, Śródmieście, Warsaw, Masovian Voivodeship, 00-125, Poland

    Lean IT in Poland

    The Westin Warsaw, 21, Aleja Jana Pawła II, Mirów, Wola, Warsaw, Masovian Voivodeship, 00-854, Poland

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    Corporate Lean IT Training for Teams in PolandFor Your Teams

    • Customised Lean IT training for teams, departments and whole hubs
    • On-site, live virtual or blended delivery across Polish locations
    • Trainers with real Lean and IT service-management experience
    • Role-based examples drawn from IT and business-services work
    • Flexible schedules built around your team's availability
    • Progress tracking and dedicated support for group programmes
    • Scalable delivery for local, regional and global teams

    Trusted by Teams Across Poland

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    What Our Learners Say

    Practical from Day One

    "The Lean IT training changed how I run our service desk. Mapping our value stream showed exactly where tickets were stalling, and within weeks we cut rework noticeably using simple Kaizen ideas from the course."

    Marek Kowalski

    IT Service Delivery Lead

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    Real IT Examples, Real Results

    "As a process analyst in a shared-services centre, the tools on waste, VoC and CTQ were exactly what I needed. The trainer used real IT examples, so I could apply the DMAIC approach to our reporting process straight away."

    Agnieszka Nowak

    Process Improvement Analyst

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    Improved How My Team Works

    "I lead a small IT team and wanted a structured way to improve flow. The sessions on Kanban, visual management and 5S gave me practical methods that my team actually enjoys using now."

    Tomasz Wisniewski

    IT Team Leader

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    A Shared Method Across Our Hubs

    "We trained two delivery teams with Invensis Learning. The customised sessions gave everyone a shared Lean language, and our managers now use the same metrics across sites. Coordination and support were excellent throughout."

    Katarzyna Zielinska

    L&D Manager, Business-Services Centre

    0/0

    Leaner Delivery Under Cost Pressure

    "Rolling Lean IT out to our operations team helped us cut waste under real cost pressure. The trainers understood IT delivery, and the practical exercises meant people applied the ideas at work almost immediately."

    Piotr Lewandowski

    Head of IT Operations

    0/0



    Trustpilot

    4.6

    Ratings

    100K+

    Happy Learners

    100+

    Locations Worldwide

    99%

    Training Satisfaction

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    We also deliver Lean IT Training across multiple cities

    Invensis Learning delivers industry-leading Lean IT training solutions tailored for individuals and organizations.

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    Frequently Asked QuestionsHere's everything you may ask...

    Lean IT is the application of Lean principles, thinking and tools to IT services and operations, so teams can remove waste, improve flow and deliver more customer value. The Lean IT Foundation Training suits IT professionals, service and team leaders, developers, testers, architects, process practitioners and Lean coaches across Poland.

    General

    What is Lean IT and who is the training for?

    Lean IT is the application of Lean principles, thinking and tools to IT services and operations, so teams can remove waste, improve flow and deliver more customer value. The Lean IT Foundation Training suits IT professionals, service and team leaders, developers, testers, architects, process practitioners and Lean coaches across Poland.

    Is Lean IT training worth it for IT professionals in Poland?

    Yes. Poland has one of Europe's largest IT and business-services sectors, with more than 1,700 centres focused on efficiency and service quality. Lean IT skills help you remove waste and improve delivery, which employers increasingly value as they push for ROI and higher-value work.

    Do I need prior experience to take Lean IT training?

    No mandatory prerequisites are required. A basic understanding of IT services and familiarity with Lean concepts is helpful but not essential. The course is beginner-friendly and gives a clear introduction to Lean principles in an IT environment.

    Is the Lean IT courseware accredited?

    Yes. The Lean IT Foundation courseware is accredited by EXIN and delivered by Invensis Learning's experienced, accredited trainers. This means you learn from quality-assured material built around recognised Lean concepts and the Shingo model.

    What will I be able to do after the training?

    You will be able to identify and remove waste in IT processes, map value streams, run Kaizen improvements and apply the DMAIC approach and the Deming circle to solve problems. These are practical skills you can use in service delivery, operations and continuous improvement roles.

    Pricing

    How much does Lean IT training cost in Poland?

    Pricing varies by delivery format, such as live virtual or corporate on-site, and by group size. Fees are available on request. Contact a learning advisor for current pricing and to request a quote that fits your needs.

    What is included in the Lean IT course fee?

    The fee typically includes interactive instructor-led training, EXIN-accredited courseware, a study guide, chapter-end quizzes, practice-based learning support and a course completion certificate from Invensis Learning. Request a quote for full details on inclusions.

    Do you offer group or corporate pricing for Lean IT training?

    Yes. We offer corporate group training with customised schedules and volume-based pricing for teams, departments and whole delivery hubs. Ask about corporate pricing and we will tailor a quote for your organisation.

    Can I retake the Lean IT training if I need to?

    Yes. With the Flexi Pass, following the Pay Once, Attend Twice option, you can retake the training within the next two months at no extra charge. This is useful if you want a refresher before applying the tools at work.

    How do I get a quote for Lean IT training?

    You can request a quote through the Invensis Learning website or by speaking with a learning advisor. Share your preferred format and group size, and we will provide pricing for individual or corporate training in Poland.

    Assessment

    Is there an exam for the Lean IT Foundation Training?

    No. This training is delivered as a skills-focused course with no examination. On completing the programme, you receive a course completion certificate from Invensis Learning that recognises your learning achievement.

    What certificate do I receive after the training?

    You receive a course completion certificate from Invensis Learning as proof that you completed the Lean IT Foundation Training. It recognises the practical Lean skills you have built during the programme.

    Is the Lean IT courseware accredited by EXIN?

    Yes. The Lean IT Foundation courseware is accredited by EXIN, which means the learning material is quality-assured and built around recognised Lean concepts, the Deming circle and the Shingo model.

    How is learning reinforced during the course?

    Learning is reinforced through interactive instruction, practical exercises, industry-driven case studies and chapter-end quizzes. These help you connect Lean concepts with real IT situations and build confidence to apply them at work.

    Does the training include practice quizzes and support?

    Yes. The programme includes a study guide created by subject matter experts, 50 or more chapter-end quizzes and practice-based learning support. These resources help you check your understanding as you progress through the modules.

    Course Content

    What topics does the Lean IT training cover?

    The course covers Lean principles applied to IT across eight modules: introduction to Lean, focusing on the customer, improving existing processes, enhancing operational performance, organisation, behaviour and attitude, Lean IT leadership, and Lean IT Kaizen.

    What Lean tools and methods will I learn?

    You will learn Value Stream Mapping, SIPOC, Voice of the Customer and Critical to Quality, the five Lean principles, muda, mura and muri, 5S, Heijunka, Kanban and visual management, the Deming circle (PDCA), the Shingo model, Kaizen and the DMAIC model.

    How long is the Lean IT Foundation Training?

    The course is delivered over two days (16 hours), and can also run as four half-days totalling the same 16 hours. It covers the full eight-module Lean IT syllabus through instruction, practical exercises and case studies.

    Is the training suitable for beginners?

    Yes. The training is suitable for beginners and does not require prior certification. It provides a clear, structured introduction to Lean concepts in an IT environment, so newcomers and experienced professionals both gain value.

    What learning materials are provided?

    You receive EXIN-accredited Lean IT courseware, a study guide created by subject matter experts, 50 or more chapter-end quizzes and practice-based learning support, along with industry-driven case studies used throughout the sessions.

    Enrollment

    How do I enrol in Lean IT training in Poland?

    You can enrol through the Invensis Learning website. Choose your preferred format, complete your booking, and you will receive access to the schedule, courseware and learning resources. A learning advisor can help you get started.

    What delivery formats are available?

    The training is available as live virtual instructor-led training and as corporate on-site training for teams. You can choose the format that best fits your schedule and how your team prefers to learn.

    Can the training be delivered online for teams in Poland?

    Yes. We deliver online (live virtual) instructor-led training for teams across Poland, as well as on-site sessions where preferred. Corporate programmes are customised to your team's goals and availability.

    Can I reschedule my Lean IT training?

    Yes. Flexible options let you reschedule or transfer to another batch, and the Flexi Pass lets you attend the same training twice within two months. Contact our support team to arrange a change to your booking.

    Who can I contact to enrol or ask questions?

    You can reach a learning advisor through the Invensis Learning website or enquiry form for help with enrolment, schedules, formats and corporate training. They can answer your questions and guide you to the right option.