Course Overview

    Overview

    Course Highlights

    Eligibility Criteria

    Benefits

    Exam Format

    Certification Cost

    What Is the EXIN SIAM Foundation Certification?Your Entry into Service Integration

    SIAM Foundation Certification Training in Poland gives IT service management professionals a structured route to the EXIN SIAM Foundation (SIAM-F) credential, the entry-level certification in Service Integration and Management (SIAM). SIAM is the discipline of governing multiple IT service providers so they deliver as one integrated service, and the credential proves you understand its concepts, roles and processes. Awarded by EXIN and built on the EXIN SIAM Foundation Examination Specification and the Scopism SIAM Body of Knowledge, the certification is recognised internationally. The exam has 40 multiple-choice questions in 60 minutes with a 65% pass mark, no prerequisites and lifetime validity. Poland runs more than 2,000 shared-services and IT centres for global clients, most of them coordinating several suppliers at once, so employers value people who can make multi-supplier delivery work. Whether you support a service desk, delivery or supplier-management function in Warsaw, Krakow or Wroclaw, this credential sharpens your service governance vocabulary. Start your SIAM journey with Invensis Learning.

    Invensis Learning is an EXIN Accredited Training Provider in Poland, approved to deliver official SIAM Foundation training using EXIN-aligned courseware and the EXIN SIAM Foundation Certification Examination Content Outline(ECO).

    What Is the EXIN SIAM Foundation Certification?Your Entry into Service Integration

    Certification Badge

    Invensis Learning is an EXIN Accredited Training Provider in Poland, approved to deliver official SIAM Foundation training using EXIN-aligned courseware and the EXIN SIAM Foundation Certification Examination Content Outline(ECO).

    Key Highlightsof the SIAM Foundation Training Course

    SIAM Foundation Certification Eligibility in PolandDo You Qualify for the SIAM Foundation Exam?

    BenefitsOf Earning Your SIAM Foundation Credential

    SIAM Foundation Exam Format in PolandWhat to expect on exam day

    The SIAM Foundation exam validates your understanding of the Service Integration and Management (SIAM) methodology for managing multi-supplier service ecosystems. The exam focuses on the SIAM ecosystem and roles, the four SIAM structures (External, Internal, Hybrid, Lead Supplier), the SIAM roadmap, governance models, processes and practices, and challenges in multi-vendor environments. Through a combination of multiple-choice questions, candidates are tested on their ability to apply SIAM principles in real-world multi-supplier service environments.

    SIAM Foundation Certification Cost in Poland

    Note: Prices may vary depending on your location and delivery preferences. Reach out to our learning advisors for the exact pricing details.

    Where SIAM Skills Take Your Career in PolandRoles, Demand and Employers

    SIAM Foundation has become a practical marker of multi-supplier service governance across Poland, valued by the IT services, shared-services and banking employers that coordinate several IT providers at once. As global centres in Warsaw, Krakow and Wroclaw mature their service integration functions, professionals who can govern end-to-end delivery are increasingly sought after, from service desk lead through to Service Integration Manager and Head of Service Management. Here is what the market is telling us right now.

    Why SIAM Skills Are in Demand Across Poland

    SIAM Foundation is more than a credential. It is the skill set Poland's global service centres need to make multi-supplier IT delivery work. Join professionals who integrate services rather than just run them. Start your journey today.

    Your Poland Career Transformation

    Your Career Before and After SIAM Foundation

    The Shift This Credential Delivers

    Poland's business services market keeps expanding as global firms consolidate multi-supplier delivery here, and employers increasingly separate professionals who can integrate services from those who only run them. Here is which side of that line you want to be on.

    Sources: PayScale, SalaryExpert (Poland) 2026; ABSL Business Services in Poland 2025.

    How to Get SIAM Foundation Certified in PolandStep-by-Step Certification Process

    The SIAM Foundation certification path in Poland is a streamlined single-exam route designed for professionals seeking to understand Service Integration and Management (SIAM) principles, governance models, roles, and multi-supplier environments. Complete the training, pass the certification exam, and earn a globally recognized credential that remains valid for life.

    Step 1: Enroll in a SIAM Foundation Training Program

    Choose your preferred learning format, such as a SIAM Foundation certification course, live virtual training, self-paced learning, classroom sessions, or corporate group training. Enrollment provides access to learning materials, instructor support, and exam preparation resources.

    Step 2: Create Your EXIN Account

    Create or sign in to your EXIN account at exin.com. Your account stores your exam voucher, schedule, results, and digital badge.

    Step 3: Complete the Training and Practice Mocks

    Attend the full 2-day training and complete chapter quizzes, scenario exercises, and at least one full-length mock exam.

    Step 4: Schedule the SIAM Foundation Exam

    Book your exam through your EXIN account: 40 multiple-choice questions, 60 minutes, 65% pass mark, closed book. Online proctored or test centre.

    Step 5: Schedule Your SIAM Foundation Exam

    Once training is completed, schedule your examination through the certification platform. The SIAM Foundation training and exam process typically includes exam scheduling support and preparation guidance. The examination consists of 40 multiple-choice questions completed within 60 minutes and requires a minimum passing score of 65%.

    Step 6: Activate Your Credential

    EXIN issues your SIAM Foundation digital badge and certificate. Lifetime valid , no renewal required.

    Module 1: SIAM Introduction and History

    • Why SIAM emerged: multi-supplier service environments
    • Definition and scope of SIAM
    • Benefits, drivers, and use cases
    • Relationship to other frameworks (ITIL, COBIT, Lean, Agile)

    Module 2: The SIAM Ecosystem

    • The four SIAM structures: internal, lead supplier, hybrid, externally sourced
    • Customer, Service Integrator, and Service Provider roles
    • Layered model and the SIAM operating model
    • Boundaries, governance, and accountability

    Module 3: SIAM Implementation Roadmap

    • The four-stage SIAM roadmap: Discovery & Strategy, Plan & Build, Implement, Run & Improve
    • Common implementation patterns and approaches
    • Transitioning from legacy operating models to SIAM
    • Critical success factors and lessons learned

    Module 4: SIAM Roles and Responsibilities

    • Customer organisation accountabilities
    • Service Integrator function and roles
    • Service Provider responsibilities
    • RACI in a SIAM context

    Module 5: SIAM Practices

    • People practices: structures, capabilities, governance
    • Process practices: integrated end-to-end processes
    • Measurement practices: performance, quality, value
    • Technology practices: integrated tooling and data

    Module 6: Processes Supporting SIAM and Foundation Exam Prep

    • Strategic, tactical, and operational SIAM processes
    • Common challenges and risks in SIAM adoption
    • SIAM Foundation exam structure and sample questions
    • Final-week revision plan

    Course Curriculumof the SIAM Foundation Certification Training

    The SIAM Foundation curriculum follows the official SIAM Foundation BoK (Scopism) and covers all tested domains across the syllabus.

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    The SIAM Skills You Will BuildMapped to the EXIN Examination Specification

    This SIAM Foundation training covers the seven topic areas of the EXIN SIAM Foundation Examination Specification, from SIAM concepts and structures to roles, processes and cross-supplier governance. By the end, you can explain how a service integrator makes multiple providers deliver as one service.

    Understand the SIAM Model and Ecosystem

    Explain what Service Integration and Management is, why it exists, and how the customer, service integrator and service provider layers work together to deliver one end-to-end service.

    Apply the SIAM Implementation Roadmap

    Describe the four-stage journey of Discovery and Strategy, Plan and Build, Implement, and Run and Improve, along with the internal, external, hybrid and lead-supplier integrator sourcing options.

    Map SIAM Roles and Responsibilities

    Identify the roles across the three layers, including the SIAM Manager, service owner, process owner and supplier relationship manager, and the governance boards that hold the ecosystem accountable.

    Govern Processes Across Multiple Suppliers

    Coordinate incident, problem, change and service-level management when they span several providers, so end-to-end delivery holds together across organisational boundaries.

    Integrate Tooling, Data and Performance

    Apply SIAM practices for collaboration, integrated tooling, end-to-end SLAs and supplier management that turn fragmented multi-vendor reporting into one clear view.

    Navigate SIAM Challenges and Related Frameworks

    Recognise the cultural, governance and commercial risks of SIAM adoption and how it complements ITIL, COBIT, ISO/IEC 20000, Agile and DevOps.

    Who Should TakeSIAM Certification Training in Poland?

    Service Integration Lead

    Service Manager

    Vendor Manager

    IT Service Manager

    Transformation Lead

    Process Owner / Process Manager

    Service Architect

    Programme Manager (Multi-supplier)

    Who Can Take This Certification Training

    SIAM Foundation Training Optionsfor Professionals and Teams

    We offer flexible training formats designed to suit different learning preferences, schedules, and professional goals. Whether you prefer collaborative classroom learning, live online sessions, team-based training, or personalized guidance, choose the option that best supports your service integration and management learning journey.

    SIAM Foundation Live Virtual Training

    • Live online instructor-led sessions

    • Interactive discussions and virtual activities

    • Expert guidance from experienced trainers

    • Practice assessments and revision support

    • Dedicated Q&A sessions for concept clarification

    • Fixed schedules for accountability and momentum

    • Small batch sizes for personalized attention

    • Access from any location with internet connectivity

    PLN 4780

    Attend fully interactive online sessions from anywhere while benefiting from real-time instructor guidance and collaborative learning experiences. This Virtual SIAM Foundation training option enables professionals to participate from any location.

    Official EXIN-aligned Course Material

    Best For: Professionals seeking the flexibility of online learning without compromising on live instructor interaction.

    SIAM Foundation Classroom Training

    • Instructor-led classroom sessions

    • Interactive discussions and group activities

    • Real-world examples and practical exercises

    • Structured learning with fixed schedules

    • Opportunities for peer networking and collaboration

    • Practice assessments and knowledge checks

    • Dedicated Q&A and concept clarification

    • Immediate trainer feedback and support

    Learn through face-to-face sessions led by experienced instructors in a collaborative classroom environment. This Classroom SIAM Foundation training format combines expert guidance, peer interaction, and hands-on activities to create an engaging learning experience.

    Official EXIN-aligned Course Material

    Best For: Learners who prefer in-person interaction, structured schedules, and collaborative learning experiences.

    SIAM Foundation Corporate Group Training

    • Customized training aligned to organizational goals

    • Flexible delivery: onsite, virtual, hybrid, or blended

    • Scheduling tailored to business availability

    • Role-based examples and industry-relevant discussions

    • Progress tracking and learner assessments where applicable

    • Dedicated coordination and administrative support

    • Consistent learning experiences across teams

    • Scalable delivery for local, regional, or global workforces

    Designed for organizations that want to strengthen service integration capabilities, improve multi-provider governance, and standardize service management practices across teams. This format is ideal for SIAM Foundation training for companies in Poland seeking to build scalable service integration capabilities.

    Official EXIN-aligned Course Material

    Best For: Organizations looking to upskill employees, address capability gaps, and deliver consistent training across teams.

    SIAM Foundation Focused 1-to-1 Training

    • One-to-one instructor attention

    • Customized learning plans and objectives

    • Flexible scheduling based on availability

    • Personalized feedback and coaching

    • Additional focus on challenging topics

    • Targeted practice and revision support

    • Faster clarification of questions and concepts

    • Learning pace is adapted to individual needs

    Receive personalized instruction tailored to your goals, pace, and learning requirements through dedicated sessions with an expert trainer. This format provides SIAM Foundation coaching for professionals seeking individualized support and focused guidance on service integration models, governance frameworks, and implementation practices.

    Official EXIN-aligned Course Material

    Best For: Professionals seeking personalized guidance, accelerated learning, or focused support to achieve specific outcomes.

    SIAM Foundation Live Virtual Training

    SIAM Foundation Live Virtual Training

    Live online instructor-led sessions

    Interactive discussions and virtual activities

    Expert guidance from experienced trainers

    Practice assessments and revision support

    Dedicated Q&A sessions for concept clarification

    Fixed schedules for accountability and momentum

    Small batch sizes for personalized attention

    Access from any location with internet connectivity

    Starts from

    PLN 4780

    Please Note: Attend fully interactive online sessions from anywhere while benefiting from real-time instructor guidance and collaborative learning experiences. This Virtual SIAM Foundation training option enables professionals to participate from any location.

    Official EXIN-aligned Course Material

    Best For: Professionals seeking the flexibility of online learning without compromising on live instructor interaction.

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    Why Choose Invensis Learning for SIAM Foundation in PolandYour Accredited Learning Partner

    Invensis Learning delivers structured SIAM Foundation training for individual professionals and organisations that want to build service integration capability and prepare for the EXIN exam. As an EXIN accredited training partner, our programmes combine experienced trainers, EXIN-aligned courseware, flexible delivery formats and learner-focused support. Whether you enrol as an individual or plan corporate training for your team, Invensis Learning, a trusted SIAM Foundation training company in Poland, provides a professional experience designed around practical understanding, real-world application and measurable outcomes. Our ISO 9001:2015 and ISO 27001:2022 certifications reflect our commitment to quality and security.

    • EXIN-aligned courseware built around the SIAM Foundation Examination Specification
    • Accredited, experienced trainers with real IT service management backgrounds
    • Live online, classroom and corporate training formats to fit your schedule
    • ISO 9001:2015 quality and ISO 27001:2022 information-security certified operations
    • Practice questions and mock exams aligned to the 40-question EXIN exam
    • Dedicated learner support before, during and after your training
    • Exam guidance and booking support through EXIN online proctoring
    • Trusted by professionals and teams across Poland and worldwide

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    Global Course Portfolio

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    SIAM Foundation Training Locations in PolandInstructor-led in-person Classroom training is available for group batches. All other public cohorts are delivered as Instructor-led Live Virtual. See available cohorts.

    SIAM Foundation Training Location in Poland

    InterContinental, 49, Emilii Plater, Żelazna Brama, Śródmieście Północne, Śródmieście, Warsaw, Masovian Voivodeship, 00-125, Poland

    SIAM Foundation Training Location in Poland

    The Westin Warsaw, 21, Aleja Jana Pawła II, Mirów, Wola, Warsaw, Masovian Voivodeship, 00-854, Poland

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    Corporate SIAM Foundation Training in PolandTeams and Suppliers

    • Customised SIAM training aligned to your multi-supplier operating model
    • Delivered onsite, live virtual or hybrid across your Polish and global sites
    • Experienced EXIN-aligned trainers with real service integration expertise
    • Role-based examples for service desks, integrators and supplier managers
    • Flexible scheduling to fit team availability and delivery windows
    • Progress tracking and group reporting for L&D leaders and managers
    • Volume-based pricing for teams, PMOs and whole departments

    Organisations We Support

    CapgeminiAccentureAtosOrange PolskaNordeaSii

    What Our Learners Say

    SIAM Roles Finally Made Sense

    "The training finally made the SIAM roles and layers click for me. I now understand how the service integrator sits between our customer and our suppliers, and I applied the governance ideas to our multi-vendor service desk the following week."

    Marek Kowalski

    IT Service Delivery Lead

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    Passed the EXIN Exam with Confidence

    "Clear, practical sessions and mock exams that mirrored the real EXIN format. I passed the 40-question exam first time and feel far more confident coordinating incidents that span several providers."

    Agnieszka Nowak

    Service Desk Manager

    0/0

    The Perfect Complement to ITIL

    "I already held ITIL, and SIAM Foundation added the multi-supplier layer I was missing. The material on end-to-end SLAs and supplier management is directly useful in my vendor-management role."

    Piotr Wisniewski

    IT Supplier Manager

    0/0

    Standardised Service Governance Across the Team

    "We enrolled our service management team to standardise how we govern our suppliers. The trainer tailored examples to our operating model, and the team now shares one language for integration and end-to-end accountability."

    Katarzyna Zielinska

    Head of IT Service Management

    Global Shared Services Centre

    0/0

    Smooth Corporate Rollout, Real Impact

    "Invensis Learning delivered a smooth corporate programme for our staff across two sites. Flexible live online scheduling meant no disruption, and our supplier-management processes are noticeably more consistent since the training."

    Tomasz Lewandowski

    IT Training Lead, Banking Sector

    Financial Services

    0/0



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    We also deliver SIAM Foundation Certification Training across multiple cities

    Invensis Learning delivers industry-leading SIAM Foundation training solutions tailored for individuals and organizations.

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    Frequently Asked QuestionsHere's everything you may ask...

    SIAM Foundation is EXIN's entry-level certification in Service Integration and Management. It validates your understanding of SIAM concepts, structures, roles, processes and governance in multi-supplier IT environments, and it is the first step in the EXIN SIAM scheme before SIAM Professional.

    General

    What is the SIAM Foundation certification?

    SIAM Foundation is EXIN's entry-level certification in Service Integration and Management. It validates your understanding of SIAM concepts, structures, roles, processes and governance in multi-supplier IT environments, and it is the first step in the EXIN SIAM scheme before SIAM Professional.

    Is SIAM Foundation worth it for professionals in Poland?

    Yes. Poland runs more than 2,000 business service centres that coordinate several IT suppliers, so employers value professionals who understand service integration. The credential strengthens your service governance skills for delivery, supplier and integration roles.

    What is SIAM?

    Service Integration and Management (SIAM) is a methodology for environments where multiple providers deliver IT services to one customer. It adds a service integrator layer that coordinates suppliers to ensure end-to-end delivery and clear accountability.

    Do I need prior experience or ITIL to take SIAM Foundation?

    No. SIAM Foundation has no formal prerequisites and is open to all. Familiarity with basic IT service management, such as ITIL Foundation, is helpful but not required. Talk to a learning advisor if you are unsure where to start.

    How long is the SIAM Foundation certification valid?

    The certification is for lifetime. It does not expire, and there is no renewal, re-examination or continuing education requirement once you pass the EXIN exam.

    Who should take SIAM Foundation training?

    It suits IT service management professionals, service desk and delivery managers, supplier and procurement specialists, and consultants working in or with multi-supplier IT environments across Poland.

    Pricing

    How much does SIAM Foundation training cost in Poland?

    Pricing depends on the format you choose, such as live online or corporate group training, and is available on request. The EXIN exam voucher is often bundled with accredited training. Request a quote for current fees in your preferred format.

    What is included in the SIAM Foundation course fee?

    The fee typically includes EXIN-aligned courseware, practice questions, mock exams, trainer-led sessions and learner support. Many packages also include the EXIN exam voucher. Confirm exact inclusions when you request a quote.

    Is the EXIN exam fee included in the training price?

    It depends on the package. Accredited training is often sold with the exam voucher bundled, while some plans price it separately. EXIN exam pricing varies by region and channel, so check inclusions before you enrol.

    Do you offer corporate or group discounts?

    Yes. We offer corporate group training with customised schedules and volume-based pricing for teams, PMOs and departments. Contact us for a tailored group quote.

    What payment options are available?

    We accept major cards and bank transfers, with instalment options on selected plans. Speak with a learning advisor to choose the option that suits you.

    Exam

    What is the format of the SIAM Foundation exam?

    The EXIN SIAM Foundation exam is closed book with 40 single-answer multiple-choice questions. It is based on the EXIN SIAM Foundation Examination Specification and the Scopism SIAM Body of Knowledge.

    How many questions are on the exam and how long is it?

    The exam has 40 multiple-choice questions with a time limit of 60 minutes. It can be taken through EXIN online proctoring or at an accredited test location.

    What is the passing score for SIAM Foundation?

    You need 65% to pass, which is 26 correct answers out of 40. A broad understanding across all seven topic areas gives you the best chance of success.

    What topics does the SIAM Foundation exam cover?

    Seven topic areas: introduction to SIAM, the implementation roadmap, roles and responsibilities, SIAM practices, processes to support SIAM, challenges and risks, and how SIAM relates to other practices such as ITIL and DevOps.

    What if I do not pass the exam the first time?

    You can resit the EXIN exam. Our training includes practice questions and mock exams to prepare you thoroughly, and we can guide you on rebooking. Verify the current resit policy with EXIN.

    Are there prerequisites to sit the exam?

    No. There are no formal prerequisites for the EXIN SIAM Foundation exam. It is the entry-level credential in the EXIN SIAM scheme and is open to everyone.

    Course Content

    What will I learn in the SIAM Foundation course?

    You learn the SIAM ecosystem and three-layer model, the implementation roadmap, SIAM roles, cross-supplier processes, SIAM practices, challenges and risks, and how SIAM works alongside ITIL, COBIT, ISO/IEC 20000, Agile and DevOps.

    Is the courseware aligned to the current SIAM standard?

    Yes. The courseware follows the current EXIN SIAM Foundation Examination Specification and the Scopism SIAM Body of Knowledge, so what you study matches what the exam assesses.

    Are practice tests and mock exams included?

    Yes. The programme includes topic-wise practice questions and full mock exams that mirror the 40-question EXIN format, helping you find weak areas and build exam readiness.

    How long is the SIAM Foundation training?

    The course is typically delivered over the equivalent of two days, around 16 hours of instruction, available as full days or extended half-day sessions to suit working professionals.

    Can a beginner take this course?

    Yes. SIAM Foundation is designed as an entry-level credential and needs no prior SIAM knowledge. Trainers explain concepts from first principles, so beginners and experienced ITSM staff both benefit.

    Enrollment

    How do I enrol in SIAM Foundation training?

    Choose your preferred format on the Invensis Learning website, complete payment, and you receive access to schedules, courseware and learning resources. A learning advisor can help you pick the right batch.

    What training formats are available?

    We offer live online (virtual instructor-led) training, classroom sessions and customised corporate group training, so you can learn in the format that fits your schedule in Poland.

    When are the next SIAM Foundation batches?

    New live online and corporate batches run regularly. View upcoming schedules or talk to a learning advisor to find a start date that works for you.

    Can I reschedule or transfer to another batch?

    Yes. Flexible options let you reschedule or move to another batch on selected plans. Contact support to arrange this before your batch begins.

    What is the refund or cancellation policy?

    Refunds and cancellations follow our published policy, and selected plans include a money-back option. Reach out to our team for the details that apply to your enrolment.