Course Overview

    Overview

    Course Highlights

    Eligibility Criteria

    Benefits

    Exam Format

    Certification Cost

    What Is the ITIL 5 Foundation Bridge Certification?Your Fast Track from ITIL 4 to ITIL 5

    The ITIL (Version 5) Foundation Bridge is a one-day certification that lets ITIL 4 Foundation holders update their knowledge and credential to the latest edition of the world's most widely used IT service management framework. Delivered as instructor-led ITIL 5 Foundation Bridge certification training in Slovenia, it focuses only on what is new and changed in ITIL 5, so you skip the content you already know. Governed by AXELOS and examined by PeopleCert, the bridge suits ITSM managers, service desk leads, consultants and digital product professionals across Ljubljana and wider Slovenia who need to stay on the current framework. In a single day you cover digital product and service management, the updated ITIL Value System, value stream management and the enhanced approach to value creation. Pass the short online proctored exam and you earn the ITIL 5 Foundation credential without repeating the full Foundation course. Start your ITIL 5 journey with Invensis Learning and keep your service management skills current with what Slovenian employers value.

    Invensis Learning is a Peoplecert Accredited Training Organization (2778) in Slovenia, approved to deliver official ITIL 5 Foundation Bridge certification training using accredited courseware and standards.

    What Is the ITIL 5 Foundation Bridge Certification?Your Fast Track from ITIL 4 to ITIL 5

    Certification Badge

    Invensis Learning is a Peoplecert Accredited Training Organization (2778) in Slovenia, approved to deliver official ITIL 5 Foundation Bridge certification training using accredited courseware and standards.

    Key Highlightsof the ITIL (Version 5) Foundation Bridge Training Course

    ITIL V5 Foundation Bridge Certification Eligibility in SloveniaDo You Qualify for the ITIL (Version 5) Foundation Bridge Exam?

    What You Gain by Moving to ITIL 5Skills, Recognition and Career Growth

    ITIL V5 Foundation Exam Format in SloveniaWhat to expect on exam day

    The ITIL V5 Foundation exam validates your understanding of the ITIL V5 service-management framework, building on the ITIL 4 Service Value System with the latest practice guidance. The exam focuses on the Service Value System, the four dimensions of service management, the ITIL guiding principles, the service value chain, and the practices that enable end-to-end service delivery. Through a combination of multiple-choice questions, candidates are tested on their ability to apply ITIL V5 principles in real-world service-management environments.

    ITIL V5 Foundation Bridge Certification Cost in Slovenia

    Note: Prices may vary depending on your location and delivery preferences. Reach out to our learning advisors for the exact pricing details.

    ITIL 5 Career Paths in SloveniaRoles, Demand and Earning Power

    ITIL is the benchmark for IT service management across Slovenia, and employers from banking and telecoms to the public sector and pharma expect service teams to work to the current framework. As organisations modernise on cloud, AI and e-government, professionals who hold the latest ITIL 5 credential stand out for service delivery, operations and consulting roles. Demand runs from service desk leads up to heads of IT service management, and here is what the Slovenian market is showing right now.

    Why ITIL 5 Skills Are in Demand Across Slovenia

    ITIL 5 is more than a version update. It is how Slovenian service teams stay ready for digital, cloud and AI-enabled delivery. Join professionals keeping their credential current. Start your bridge today.

    Your Slovenia Career Transformation

    Your ITIL 5 Transformation in Slovenia

    Before and After the Bridge

    Slovenia's IT market is modernising fast on cloud, AI and public sector digitalisation, and employers increasingly look for the current ITIL credential. Here is the difference the bridge makes.

    Sources: wearedevelopers, Boljsaplaca, Glassdoor (Slovenia) 2026.

    How to Get ITIL V5 Foundation Bridge Certified in SloveniaStep-by-Step Certification Process

    The ITIL V5 Foundation Bridge path in Slovenia is fast: complete the focused 1-day training and pass the bridge exam to update your ITIL Foundation credential. A prior ITIL Foundation certification is recommended.

    Step 1: Confirm Your Existing ITIL Foundation Credential

    Before enrolling, verify that you hold a valid ITIL Foundation certification. The ITIL V5 Foundation Bridge certification program in Slovenia is intended for professionals seeking to update their existing ITIL knowledge and credentials.

    Step 2: Enrol in the 1-Day ITIL V5 Foundation Bridge Course

    Choose your preferred Invensis Learning ITIL V5 Foundation Bridge cohort (1-Day Live Online Bootcamp or Corporate Group Training), delivered by ITIL-certified instructors.

    Step 3: Complete the Bridge Training

    Attend the focused 1-day course covering what's changed in the latest ITIL version, and complete the practice questions and mock exam.

    Step 4: Sit the ITIL V5 Foundation Bridge Exam

    Take the exam: 20 multiple-choice questions in 30 minutes, closed book, with a 65% pass mark (13 of 20), delivered online proctored or at a test center.

    Step 5: Update Your ITIL Foundation Credential

    On passing, your ITIL Foundation credential is updated to the latest version, with a digital badge. Your provisional result is available immediately after the online exam.

    Step 6: Maintain Your Certification

    ITIL certificates are valid for 3 years; renew via the CPD programme or re-examination before expiry.

    Module 1: What's New in ITIL Version 5

    • Overview of the evolution from ITIL 4 to Version 5
    • Understanding the 40% retained, 24% modified, and 36% new content breakdown
    • Key reasons for the Version 5 update

    Module 2: Enhanced ITIL Service Value System (SVS)

    • Evolution of the Service Value System in Version 5
    • Updated governance approaches
    • How guiding principles apply in AI-enabled environments
    • Value chain activities enhancements

    Module 3: Unified Digital Product and Service Lifecycle

    • Discover, Design, Develop/Build, Deploy/Launch, Deliver, Support, Experience, Improve
    • Understanding how products and services are managed together in a single, integrated lifecycle

    Module 4: AI Integration and AI Governance

    • AI-native framework principles
    • Responsible AI adoption guidance
    • AI governance concepts and frameworks
    • Managing AI-driven automation
    • Ethical AI considerations
    • Risk management for AI-enabled services

    Module 5: Value Streams and Value Co-Creation

    • Identifying, mapping, and managing value streams
    • Enhanced value stream mapping techniques
    • Improving flow, visibility, and outcomes
    • Value co-creation with stakeholders

    Module 6: Experience Management (New Emphasis)

    • Customer experience focus
    • User experience integration
    • Experience-driven service delivery
    • Measuring experience outcomes
    • Transparency and measurable value

    Module 7: Four Dimensions of Product and Service Management

    • Organizations and People, Information and Technology, Partners and Suppliers, Value Streams and Processes
    • How dimensions apply to digital products and services

    Module 8: Digital Operating Models

    • Modern organizational structures
    • Digital-first business approaches
    • Agile and adaptive ways of working
    • Integration with Design Thinking, Agile, and DevOps

    Module 9: Sustainability Integration

    • Sustainability-driven service design
    • Environmental responsibility in IT operations
    • Long-term operational resilience
    • Sustainable value creation

    Module 10: Updated ITIL Practices

    • Terminology updates in the 34 ITIL practices
    • How practices apply in Version 5 context
    • Practice alignment with unified lifecycle

    Module 11: Transformation and Change

    • Managing transformation in digital environments
    • Organizational Change Management (OCM) integration
    • Leading change in AI-enabled contexts

    Module 12: Role-Aligned Guidance

    • Clearer, more targeted guidance for specific roles
    • Practical, actionable frameworks
    • Less abstract, more dynamic models

    Course Curriculumof the ITIL (Version 5) Foundation Bridge Certification Training

    The ITIL V5 Foundation Bridge curriculum follows the official PeopleCert/AXELOS ITIL V5 Foundation Bridge syllabus and covers all tested topics. Modules are delivered over 1 days with scenario walkthroughs, chapter quizzes, and ITIL V5 Foundation Bridge-format mock exams that mirror the live PeopleCert paper.

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    Skills You Will Build on the ITIL 5 BridgeNew and Updated Capabilities

    By the end of this ITIL 5 Foundation Bridge programme you will know exactly what has changed since ITIL 4 and how to apply it. The course maps to the five bridge topics, from digital product and service management to enhanced value creation, so your knowledge stays current.

    See What Changed in ITIL 5

    Understand the key enhancements ITIL 5 introduces over ITIL 4, including the new structure, refined concepts and the reasons behind the update, so you know exactly what is new.

    Manage Digital Products and Services

    Learn how ITIL 5 structures digital product and service management across the lifecycle for modern, AI-enabled and cloud-based environments.

    Use the Updated ITIL 5 Language

    Get clear on new and redefined terminology and core concepts so you can communicate confidently with teams, partners and stakeholders adopting ITIL 5.

    Create Value Across the Ecosystem

    Apply ITIL 5's enhanced value creation approach that links strategy, delivery and measurable outcomes across the full stakeholder ecosystem, including sustainability and experience.

    Map and Manage Value Streams

    Understand value stream mapping and management as a dedicated ITIL 5 discipline and how it helps you handle complexity and improve flow.

    Apply ITIL 5 in Your Daily Work

    Integrate the ITIL 5 enhancements into your existing ITIL 4 practice to improve collaboration, service performance and business results.

    Who Should TakeITIL V5 Foundation Bridge Certification Training in Slovenia?

    IT Service Manager

    ITSM Practitioner

    Service Desk Lead

    IT Operations Manager

    Incident / Problem Manager

    Change Manager

    IT Project Manager

    ITIL-certified Professional

    Who Can Take This Certification Training

    ITIL V5 Foundation Bridge Certification Training Modesfor Professionals and Teams

    We offer flexible ITIL V5 Foundation Bridge training formats designed to suit different learning preferences, schedules, and professional goals. Whether you prefer instructor-led classroom sessions, live online learning, corporate team training, or personalized coaching, choose the option that best supports your ITIL V5 Foundation Bridge certification journey.

    ITIL V5 Foundation Bridge Live Virtual Training

    • Live online instructor-led sessions

    • Interactive discussions and virtual activities

    • Expert guidance from experienced trainers

    • Practice assessments and revision support

    • Dedicated Q&A sessions for concept clarification

    • Fixed schedules for accountability and momentum

    • Small batch sizes for personalized attention

    • Access from any location with internet connectivity

    EUR 530

    Attend fully interactive online sessions from anywhere while benefiting from real-time instructor guidance and collaborative learning experiences. This ITIL V5 Foundation Bridge online training option offers flexibility while maintaining live engagement with certified trainers.

    Official PeopleCert (AXELOS)-aligned Course Material

    Best For: Professionals seeking ITIL V5 Foundation Bridge training online without compromising on live instructor interaction.

    ITIL V5 Foundation Bridge Classroom Training

    • Instructor-led classroom sessions

    • Interactive discussions and group activities

    • Real-world examples and practical exercises

    • Structured learning with fixed schedules

    • Opportunities for peer networking and collaboration

    • Practice assessments and knowledge checks

    • Dedicated Q&A and concept clarification

    • Immediate trainer feedback and support

    Learn through face-to-face sessions led by experienced instructors in a collaborative classroom environment. This Classroom ITIL V5 Foundation Bridge training format combines expert guidance, peer interaction, and practical exercises to help learners understand the latest ITIL updates and certification requirements.

    Official PeopleCert (AXELOS)-aligned Course Material

    Best For: Professionals who prefer in-person learning and structured preparation for the ITIL V5 Foundation Bridge certification exam.

    ITIL V5 Foundation Bridge Corporate Group Training

    • Customized training aligned to organizational goals

    • Flexible delivery: onsite, virtual, hybrid, or blended

    • Scheduling tailored to business availability

    • Role-based examples and industry-relevant discussions

    • Progress tracking and learner assessments where applicable

    • Dedicated coordination and administrative support

    • Consistent learning experiences across teams

    • Scalable delivery for local, regional, or global workforces

    Designed for organizations looking to upgrade employee knowledge to the latest ITIL framework, standardize service management practices, and strengthen operational excellence through team-based learning initiatives. This ITIL V5 Foundation Bridge corporate training solution can be customized to organizational requirements.

    Official PeopleCert (AXELOS)-aligned Course Material

    Best For: Organizations seeking ITIL V5 Foundation Bridge corporate training for employees and IT service management teams.

    ITIL V5 Foundation Bridge Focused 1-to-1 Training

    • One-to-one instructor attention

    • Customized learning plans and objectives

    • Flexible scheduling based on availability

    • Personalized feedback and coaching

    • Additional focus on challenging topics

    • Targeted practice and revision support

    • Faster clarification of questions and concepts

    • Learning pace is adapted to individual needs

    Receive personalized instruction tailored to your goals, pace, and learning requirements through dedicated sessions with an expert trainer. This format provides targeted ITIL V5 Foundation Bridge exam preparation and customized coaching support.

    Official PeopleCert (AXELOS)-aligned Course Material

    Best For: Professionals seeking personalized guidance, accelerated learning, or focused support to successfully earn the ITIL V5 Foundation Bridge certification.

    ITIL V5 Foundation Bridge Live Virtual Training

    ITIL V5 Foundation Bridge Live Virtual Training

    Live online instructor-led sessions

    Interactive discussions and virtual activities

    Expert guidance from experienced trainers

    Practice assessments and revision support

    Dedicated Q&A sessions for concept clarification

    Fixed schedules for accountability and momentum

    Small batch sizes for personalized attention

    Access from any location with internet connectivity

    Starts from

    EUR 530

    Please Note: Attend fully interactive online sessions from anywhere while benefiting from real-time instructor guidance and collaborative learning experiences. This ITIL V5 Foundation Bridge online training option offers flexibility while maintaining live engagement with certified trainers.

    Official PeopleCert (AXELOS)-aligned Course Material

    Best For: Professionals seeking ITIL V5 Foundation Bridge training online without compromising on live instructor interaction.

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    Why Slovenia's ITSM Professionals Choose Invensis LearningExpert-Led Training You Can Trust

    As a trusted ITIL (Version 5) Foundation Bridge training company in Slovenia, Invensis Learning delivers structured ITIL 5 Foundation Bridge training for individuals and organisations that want to stay on the current service management framework. Our programmes combine accredited, experienced instructors, PeopleCert-aligned courseware, flexible delivery and learner-focused support. Whether you enrol as an individual or plan corporate training for your team, Invensis Learning provides a professional experience built around practical understanding, real-world application and a clear path to the ITIL 5 credential.

    • Experienced, accredited trainers with real IT service management practice
    • Live online and classroom formats to suit your schedule in Slovenia
    • PeopleCert-aligned courseware built around the ITIL 5 bridge syllabus
    • Focused one-day format that respects the time of working professionals
    • Exam guidance and post-training support toward the ITIL 5 credential
    • Customised corporate delivery for ITSM teams across Slovenia
    • ISO 9001 and ISO 27001 certified training operation
    • Trusted by professionals and organisations in more than 100 countries

    1-to-1

    Doubt-Clearing Sessions

    60+

    Global Course Portfolio

    100+

    Countries Served

    ISO 9001

    Quality Management

    ISO 9001:2015 Certified

    ISO 9001:2015 Certified

    ISO 27001:2022 Certified

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    Leaders in Training industry for 12+ years

    Leaders in Training industry for 12+ years

    Over 5000 five star reviews

    Over 5000 five star reviews

    Level AA conformance, W3C WCAG 2.2

    Level AA conformance, W3C WCAG 2.2

    ITIL (Version 5) Foundation Bridge Course Training Locations in SloveniaInstructor-led in-person Classroom training is available for group batches. All other public cohorts are delivered as Instructor-led Live Virtual. See available cohorts.

    ITIL V5 Foundation Bridge Training Location in Slovenia

    Exe Lev, 1, Vošnjakova ulica, Grajski grič, Quarter community Center, Ljubljana, Administrative Unit Ljubljana, 1000, Slovenia

    ITIL V5 Foundation Bridge Training Location in Slovenia

    Grand Hotel Union Eurostars, 1, Miklošičeva cesta, Ledina, Grajski grič, Quarter community Center, Ljubljana, Administrative Unit Ljubljana, 1000, Slovenia

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    ITIL 5 Bridge Training for Slovenian TeamsUpskill Your Team

    • Tailored ITIL 5 bridge training for whole ITSM teams
    • Flexible onsite, live virtual or hybrid delivery
    • Schedules aligned to your team's availability in Slovenia
    • Accredited trainers with IT service management expertise
    • Role-based examples relevant to your industry
    • Dedicated coordination and learner support
    • Scalable delivery for teams across Slovenia and abroad

    Trusted by Leading Organisations

    Telekom SlovenijeNLBPetrolKrkaA1 SlovenijaComtrade

    What Our Learners Say

    Updated to ITIL 5 in a Single Day

    "The bridge was exactly what I needed. In one day I understood what changed in ITIL 5 and passed the exam without redoing the whole Foundation. The trainer made the digital product and service lifecycle very clear."

    Maja Novak

    Service Delivery Manager

    0/0

    Kept My Credential Current

    "As an ITSM consultant I need to hold the current credential when advising clients. The course focused only on the new material, so it respected my time and my existing ITIL 4 knowledge. Highly practical."

    Luka Kovac

    ITSM Consultant

    0/0

    Confident with the New Concepts

    "Clear sessions on value streams and the updated ITIL language. I now feel confident using ITIL 5 terminology with our suppliers. The exam prep guidance was genuinely useful."

    Nina Horvat

    IT Service Desk Lead

    0/0

    Whole Team Transitioned Smoothly

    "We moved our whole service management team to ITIL 5 with Invensis Learning. The one-day format meant minimal disruption, and the delivery was tailored to our sector. Our teams now share one current framework."

    Marko Zupancic

    IT Operations Lead, Banking Sector

    0/0

    Reliable Corporate Delivery

    "As an L&D lead I valued the flexible scheduling and the accredited trainers. Bringing our support desk up to ITIL 5 improved consistency in how we manage services. The coordination was excellent."

    Ana Kranjc

    Learning and Development Manager, Telecoms

    0/0



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    Frequently Asked QuestionsHere's everything you may ask...

    The ITIL 5 Foundation Bridge is a one-day certification that lets ITIL 4 Foundation holders update their knowledge and credential to ITIL 5, the latest edition of the framework. Governed by AXELOS and examined by PeopleCert, it focuses only on what is new and changed since ITIL 4.

    General

    What is the ITIL (Version 5) Foundation Bridge?

    The ITIL 5 Foundation Bridge is a one-day certification that lets ITIL 4 Foundation holders update their knowledge and credential to ITIL 5, the latest edition of the framework. Governed by AXELOS and examined by PeopleCert, it focuses only on what is new and changed since ITIL 4.

    Who should take the ITIL 5 Foundation Bridge?

    It is designed for professionals who already hold ITIL 4 Foundation and want the current ITIL 5 credential. This includes ITSM managers, service desk leads, service delivery managers, consultants and digital product owners across Slovenia.

    Is the ITIL 5 bridge worth it in Slovenia?

    Yes. Slovenian employers in banking, telecoms, the public sector and pharma expect service teams to work to the current framework. Holding ITIL 5 keeps you competitive for service delivery, operations and consulting roles that often pay well above the national average.

    What credential do I earn after the bridge?

    On passing the bridge exam you earn the ITIL 5 Foundation credential, exactly as if you had passed the full ITIL 5 Foundation exam. It also opens progression to higher ITIL 5 qualifications.

    How long is the ITIL 5 certification valid?

    The ITIL 5 Foundation credential is valid for three years. You renew it by earning 60 CPD points within the three-year cycle or by passing a higher ITIL 5 qualification. Confirm current renewal details with PeopleCert.

    Do I need ITIL 4 Foundation to take the bridge?

    Yes. ITIL 4 Foundation is the prerequisite for the bridge. If you do not hold ITIL 4 Foundation, you should take the full ITIL 5 Foundation certification instead.

    Pricing

    How much does ITIL 5 bridge training cost in Slovenia?

    Training is quoted in euros and varies by format and group size, so pricing is available on request. The PeopleCert exam fee is billed separately and varies by region. Contact a learning advisor for a quote for your needs.

    What is included in the course fee?

    The training fee typically includes instructor-led sessions, PeopleCert-aligned courseware, practice material, exam guidance, learner support and a course completion certificate. Ask us for the exact inclusions on your chosen format.

    Is the exam fee included in the training price?

    The PeopleCert exam fee is usually billed separately and varies by region and channel. We can offer training with the exam as a combined package on request. Speak to an advisor to confirm what your enrolment covers.

    Do you offer corporate or group pricing?

    Yes. We offer corporate group training with customised schedules and volume-based pricing for service desks, operations groups and IT leadership teams in Slovenia. Contact us for a tailored group quote.

    What payment options are available?

    We accept major credit and debit cards and bank transfers, and offer instalment options on selected plans. Talk to a learning advisor to choose the option that suits you.

    Exam

    What is the format of the ITIL 5 bridge exam?

    The exam is closed book with single-answer multiple-choice questions. It covers only what is new and changed in ITIL 5 across five topic areas, so existing ITIL 4 knowledge is assumed and not re-tested.

    How many questions are there and how long is the exam?

    The bridge exam has 20 questions and an allotted time of 30 minutes. It is a short, focused assessment of the ITIL 5 updates rather than the full Foundation syllabus.

    What is the passing score for the exam?

    The pass mark is 65 percent, which is 13 out of 20 questions correct. The training focuses your preparation on the ITIL 5 changes most likely to be tested.

    How is the ITIL 5 bridge exam delivered?

    You can sit the exam online through PeopleCert OnVUE proctoring, available around the clock, or at an authorised PeopleCert test centre. You choose whichever is more convenient in Slovenia.

    What happens if I do not pass the first time?

    You can re-sit the exam through PeopleCert; re-examination terms and fees are set by PeopleCert. Our trainers provide guidance and practice to help you prepare with confidence. Ask us about resit support.

    Course Content

    What topics does the ITIL 5 bridge cover?

    The bridge covers five topic areas: key enhancements in ITIL 5, digital product and service management, updated language and core concepts, the enhanced value creation approach, and applying ITIL 5 in practice.

    How is the bridge different from full ITIL 5 Foundation?

    The bridge teaches only what is new and changed in ITIL 5 relative to ITIL 4, so you do not repeat foundational content you already know. It is a faster, more efficient route to the same ITIL 5 Foundation credential.

    How long is the training?

    The bridge is delivered as a focused one-day programme. It concentrates on incremental learning, so working professionals can update to ITIL 5 with minimal time away from the job.

    What learning materials are provided?

    You receive PeopleCert-aligned courseware covering the ITIL 5 updates, practice material and exam guidance, plus post-training support to help you reach the ITIL 5 Foundation credential.

    Is the courseware aligned to the latest ITIL 5 syllabus?

    Yes. The courseware follows the ITIL Foundation Bridge Version 5 syllabus published by PeopleCert and AXELOS, so you learn the current concepts, terminology and structure.

    Enrollment

    How do I enrol in the ITIL 5 bridge in Slovenia?

    You can enrol through the Invensis Learning website. Choose your preferred format, complete payment, and you will receive access to schedules, courseware and learning resources. Talk to an advisor if you need help choosing.

    What training formats are available?

    We offer live online (live virtual) instructor-led training, classroom training and customised corporate group training, so you can pick the format that best fits your schedule in Slovenia.

    How soon can I start?

    New batches run regularly across live online and classroom formats. See upcoming schedules on our website or ask an advisor about the next available date that suits you.

    Can I reschedule or transfer my enrolment?

    Yes. Flexi options let you reschedule or transfer to another batch on selected plans. Contact our support team to arrange a change to your enrolment.

    What is the refund or cancellation policy?

    Refunds and cancellations are handled per our published policy, and selected plans include a money-back option. Reach out to our team for the details that apply to your enrolment.