Course Overview

    Overview

    Course Highlights

    Eligibility Criteria

    Benefits

    Exam Format

    Certification Cost

    What Is the VeriSM Foundation Certification?Your Entry into Modern Service Management

    The VeriSM Foundation (VeriSM-F) certification is an entry-level credential that proves you understand VeriSM, a flexible service management approach built for the digital age. VeriSM Foundation certification training in Slovenia gives IT and business professionals a modern, framework-agnostic way to define how an organisation delivers services, using the management mesh to combine practices such as ITIL, Agile, DevOps and Lean. Awarded by EXIN and mapped to the current EXIN VeriSM Foundation Examination Specification, with the framework developed by the IFDC, the credential is recognised internationally across more than 165 countries and needs no prior experience to begin. For Slovenian professionals in Ljubljana's growing ICT, telecom and banking sectors, it is a practical way to stand out as digital transformation reshapes service delivery. Whether you are stepping up from a service-desk or delivery role, or leading modern IT services, this training builds the vocabulary and model employers value. Start your VeriSM journey with Invensis Learning.

    Invensis Learning is an EXIN Accredited Training Provider in Slovenia, approved to deliver official VeriSM Foundation training using EXIN-aligned courseware and the EXIN VeriSM Foundation Certification Examination Content Outline(ECO).

    What Is the VeriSM Foundation Certification?Your Entry into Modern Service Management

    Certification Badge

    Invensis Learning is an EXIN Accredited Training Provider in Slovenia, approved to deliver official VeriSM Foundation training using EXIN-aligned courseware and the EXIN VeriSM Foundation Certification Examination Content Outline(ECO).

    Key Highlightsof the VeriSM™ Foundation Training Course

    VeriSM Foundation Certification Eligibility in SloveniaDo You Qualify for the VeriSM™ Foundation Exam?

    What You Gain from VeriSM FoundationBenefits for Professionals and Organisations

    VeriSM Foundation Exam Format in SloveniaWhat to expect on exam day

    The VeriSM Foundation exam validates your understanding of the VeriSM service-management framework for the digital age. The exam focuses on the VeriSM model, service-management principles, the management mesh, the four stages of the VeriSM model (Define, Produce, Provide, Respond), progressive practices, and integrating VeriSM with other service-management frameworks. Through a combination of multiple-choice questions, candidates are tested on their ability to apply VeriSM principles in real-world digital-service environments.

    VeriSM Foundation Certification Cost in Slovenia

    Note: Prices may vary depending on your location and delivery preferences. Reach out to our learning advisors for the exact pricing details.

    IT Service Management Careers in SloveniaRoles, Demand and Earning Outlook

    VeriSM Foundation has become a valued marker of modern service management across Slovenia, sought by ICT, telecom, banking and public-sector employers modernising how they deliver services. As Digital Slovenia 2030 accelerates transformation and multi-framework environments grow, professionals who can integrate ITIL, Agile and DevOps through the management mesh stand out. Demand spans service-desk to IT leadership roles, and here is what the Slovenian market is telling us right now.

    Service Management Pressures Shaping Slovenia's IT Market

    VeriSM Foundation gives you a modern, flexible approach to service management that Slovenian employers increasingly need. Learn to adapt frameworks to context and lead digital-age service delivery. Start your journey with Invensis Learning today.

    Your Slovenia Career Transformation

    From Following Frameworks to Leading Services

    Your VeriSM Foundation Transformation

    Slovenia's IT and service market is shifting with Digital Slovenia 2030, cloud adoption and a widening skills gap, and employers increasingly value people who can adapt practices to context. Here is how VeriSM Foundation moves you from following a single framework to leading flexible, modern service delivery.

    Sources: Glassdoor, Boljsaplaca, trade.gov, Digital Skills and Jobs Platform (Slovenia) 2026.

    How to Get VeriSM Foundation Certified in SloveniaStep-by-Step Certification Process

    The path to Online VeriSM Foundation certification follows a straightforward single-exam route. Complete the accredited training program, schedule the examination through EXIN, pass the assessment, and earn a globally recognized service management credential.

    Step 1: Enroll in VeriSM Foundation Training

    Enroll for an upcoming Online VeriSM Foundation course through Invensis Learning , an Accredited Partner of EXIN , and attend the 2-day training.

    Step 2: Schedule the Exam

    Once you have completed the Online VeriSM Certification Training Course, you can schedule your exam online through the EXIN website. The exam is available in English, Portuguese, Chinese, Dutch, German, and Japanese.

    Step 3: Take the Exam

    The VeriSM Foundation exam is a multiple-choice exam that consists of 40 questions. You have 60 minutes to complete the exam. The exam is closed-book, which means you cannot use any resources to help answer the questions.

    Step 4: Qualify the Exam

    To pass the exam, you must score 65% or higher. You will receive your results immediately after you complete the exam.

    Step 5: Get Certified

    Once you have passed the exam, you will be awarded the Online VeriSM Foundation certification.

    Step 6: Maintain Your Certification

    Uphold the value of your VeriSM Foundation certification by engaging in continuous learning and acquiring Professional Development Units (PDUs).

    Module 1: The Service Organization

    • Organizational context
    • Organizational governance
    • Digital transformation

    Module 2: Service Culture

    • Define a service culture
    • Explain the elements of a service culture

    Module 3: People and Organizational Structure

    • Organization structure
    • Service management challenges

    Module 4: The VeriSM Model

    • The VeriSM model
    • Adapting the VeriSM model

    Module 5: Progressive Practices

    • Progressive practices

    Module 6: Innovative Technologies

    • Impact of technology

    Module 7: Getting Started

    • Getting started

    Course Curriculumof the VeriSM™ Foundation Certification Training

    The VeriSM Foundation curriculum follows the official IFDC VeriSM Foundation syllabus and covers seven modules across the digital service management lifecycle.

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    Skills You Will Build in This ProgrammeModern Service Management Capabilities

    In VeriSM Foundation training you will learn to define a flexible, organisation-specific service management approach and apply the VeriSM model in practice. The programme covers all seven EXIN examination topic areas, from the service organisation and service culture to the VeriSM model, progressive practices, innovative technologies and getting started.

    Service Management for the Digital Age

    Understand what a service is, how a service organisation co-creates value, and why digital transformation demands a flexible, outcome-based approach to managing services rather than a single prescriptive framework.

    Building a Service Culture

    Learn how consumer-centric values, behaviours and leadership shape a service culture, and how to embed ethics, trust and continual improvement so services are designed around real outcomes.

    The VeriSM Model and Management Mesh

    Master the VeriSM model, including governance, service management principles and the four stages of Define, Produce, Provide and Respond, along with the management mesh that integrates resources, environment and practices.

    Applying Progressive Practices

    See how ITIL, Agile, DevOps, Lean, SIAM and COBIT fit inside the mesh, and learn to select and combine the right practices for your organisation's context and VeriSM pattern.

    Harnessing Innovative Technologies

    Explore how cloud, artificial intelligence, automation, IoT and analytics shape modern service delivery, and how to manage the security, privacy and risk considerations they introduce.

    Getting Started with VeriSM

    Learn how to assess service maturity, define an initial management mesh, organise people and teams, and evolve your approach through continual assessment and improvement.

    Who Should TakeVeriSM Foundation Certification Training in Slovenia?

    Service Managers

    IT Architects

    Service Desk Manager

    Project Managers

    Process Owners

    Process Managers

    IT Manager

    Business Analysts

    Quality Managers

    Who Can Take This Certification Training

    VeriSM Foundation Training Modesfor Professionals and Teams

    We offer flexible training formats designed to suit different learning preferences, schedules, and professional goals. Whether you prefer collaborative classroom learning, live online sessions, team-based training, or personalized guidance, choose the option that best supports your service management learning and professional development journey.

    VeriSM™ Foundation Live Virtual Training

    • Live online instructor-led sessions

    • Interactive discussions and virtual activities

    • Expert guidance from experienced trainers

    • Practice assessments and revision support

    • Dedicated Q&A sessions for concept clarification

    • Fixed schedules for accountability and momentum

    • Small batch sizes for personalized attention

    • Access from any location with internet connectivity

    EUR 1200

    Attend fully interactive online sessions from anywhere while benefiting from real-time instructor guidance and collaborative learning experiences. This Virtual VeriSM Foundation training option enables professionals to participate from any location.

    Official EXIN-aligned Course Material

    Best For: Professionals seeking the flexibility of online learning without compromising on live instructor interaction.

    VeriSM™ Foundation Classroom Training

    • Instructor-led classroom sessions

    • Interactive discussions and group activities

    • Real-world examples and practical exercises

    • Structured learning with fixed schedules

    • Opportunities for peer networking and collaboration

    • Practice assessments and knowledge checks

    • Dedicated Q&A and concept clarification

    • Immediate trainer feedback and support

    Learn through face-to-face sessions led by experienced instructors in a collaborative classroom environment. This Classroom VeriSM Foundation training format combines expert guidance, peer interaction, and hands-on activities to create an engaging learning experience.

    Official EXIN-aligned Course Material

    Best For: Learners who prefer in-person interaction, structured schedules, and collaborative learning experiences.

    VeriSM™ Foundation Corporate Group Training

    • Customized training aligned to organizational goals

    • Flexible delivery: onsite, virtual, hybrid, or blended

    • Scheduling tailored to business availability

    • Role-based examples and industry-relevant discussions

    • Progress tracking and learner assessments where applicable

    • Dedicated coordination and administrative support

    • Consistent learning experiences across teams

    • Scalable delivery for local, regional, or global workforces

    Designed for organizations that want to strengthen service management capabilities, standardize operational practices, and support workforce development through customized team learning initiatives. This format is ideal for VeriSM Foundation training for companies in Slovenia seeking to build modern service management capabilities across teams.

    Official EXIN-aligned Course Material

    Best For: Organizations looking to upskill employees, address capability gaps, and deliver consistent training across teams.

    VeriSM™ Foundation Focused 1-to-1 Training

    • One-to-one instructor attention

    • Customized learning plans and objectives

    • Flexible scheduling based on availability

    • Personalized feedback and coaching

    • Additional focus on challenging topics

    • Targeted practice and revision support

    • Faster clarification of questions and concepts

    • Learning pace is adapted to individual needs

    Receive personalized instruction tailored to your goals, pace, and learning requirements through dedicated sessions with an expert trainer. This format provides VeriSM Foundation coaching for professionals seeking individualized support and focused guidance on modern service management concepts and practices.

    Official EXIN-aligned Course Material

    Best For: Professionals seeking personalized guidance, accelerated learning, or focused support to achieve specific outcomes.

    VeriSM™ Foundation Live Virtual Training

    VeriSM™ Foundation Live Virtual Training

    Live online instructor-led sessions

    Interactive discussions and virtual activities

    Expert guidance from experienced trainers

    Practice assessments and revision support

    Dedicated Q&A sessions for concept clarification

    Fixed schedules for accountability and momentum

    Small batch sizes for personalized attention

    Access from any location with internet connectivity

    Starts from

    EUR 1200

    Please Note: Attend fully interactive online sessions from anywhere while benefiting from real-time instructor guidance and collaborative learning experiences. This Virtual VeriSM Foundation training option enables professionals to participate from any location.

    Official EXIN-aligned Course Material

    Best For: Professionals seeking the flexibility of online learning without compromising on live instructor interaction.

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    Why Train with Invensis for VeriSM Foundation in SloveniaAccredited, Expert-Led Training

    Invensis Learning delivers structured VeriSM Foundation training for professionals and organisations in Slovenia who want to build modern, flexible service management capability and prepare for the EXIN exam. Our programmes combine experienced trainers, EXIN-aligned courseware, flexible delivery formats and learner-focused support. Whether you enrol as an individual or arrange corporate training for your team, Invensis Learning, a trusted VeriSM Foundation training company in Slovenia, provides a professional learning experience built around practical understanding, real-world application and measurable outcomes.

    • EXIN training partner delivering VeriSM Foundation with accredited courseware
    • Experienced service management trainers with real-world digital delivery expertise
    • Flexible learning formats for individuals, teams and corporate groups in Slovenia
    • Online (live virtual) and classroom instructor-led training options
    • Structured materials, practice questions and mock tests for exam readiness
    • Dedicated learner support before, during and after the training
    • ISO 9001:2015 and ISO 27001:2022 certified for quality and information security
    • Trusted by professionals and organisations across many industries worldwide

    12M+

    Hours of Training Delivered

    4

    Flexible Learning Modes

    98%

    First-Attempt Pass Rate

    5000+

    Accredited Trainers Globally

    ISO 9001:2015 Certified

    ISO 9001:2015 Certified

    ISO 27001:2022 Certified

    ISO 27001:2022 Certified

    Secure SSL Encryption

    Secure SSL Encryption

    Leaders in Training industry for 12+ years

    Leaders in Training industry for 12+ years

    Over 5000 five star reviews

    Over 5000 five star reviews

    Level AA conformance, W3C WCAG 2.2

    Level AA conformance, W3C WCAG 2.2

    VeriSM Foundation Training Locations in SloveniaInstructor-led in-person Classroom training is available for group batches. All other public cohorts are delivered as Instructor-led Live Virtual. See available cohorts.

    VeriSM Foundation Training Location in Slovenia

    Exe Lev, 1, Vošnjakova ulica, Grajski grič, Quarter community Center, Ljubljana, Administrative Unit Ljubljana, 1000, Slovenia

    VeriSM Foundation Training Location in Slovenia

    Grand Hotel Union Eurostars, 1, Miklošičeva cesta, Ledina, Grajski grič, Quarter community Center, Ljubljana, Administrative Unit Ljubljana, 1000, Slovenia

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    Corporate VeriSM Foundation TrainingUpskill Teams, Slovenia

    • Suitable for small, medium and large teams across Slovenia
    • Customised schedules aligned to your team's availability
    • Flexible delivery through onsite, live virtual or blended formats
    • EXIN-aligned courseware and experienced service management trainers
    • Role-based examples relevant to ICT, telecom, banking and the public sector
    • Dedicated coordination and support for corporate programmes
    • Scalable delivery for teams in Ljubljana and across Slovenia

    Leading Organisations

    Telekom SlovenijeNLBComtradePetrolZavarovalnica TriglavA1 Slovenija

    What Our Learners Say

    A Modern View That Clicked into Place

    "The management mesh finally made sense of how ITIL, Agile and DevOps fit together. The trainer used real examples and the mock questions mirrored the exam well, so I passed the EXIN test on my first sitting."

    Luka Kovac

    IT Service Desk Lead

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    Practical and Beginner Friendly

    "Clear, practical and well paced. I came in from a delivery background with no formal service management training, and the VeriSM model gave me a structured, flexible way to think about our services."

    Nina Horvat

    Service Delivery Coordinator

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    The Right Credential for a Consultant

    "As a consultant working with clients on different frameworks, VeriSM Foundation gave me an agnostic language to bring it all together. The progressive practices topic was especially useful for my day-to-day work."

    Marko Novak

    IT Consultant

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    A Shared Language for the Team

    "We trained our service team through Invensis Learning and it gave everyone a shared, modern vocabulary. Coordination across our ITIL and Agile groups improved noticeably within a few weeks."

    Sara Zupan

    Learning and Development Manager

    Telecommunications, Ljubljana

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    Tailored and Well Organised for Us

    "The corporate programme was tailored to our banking context and delivered on a schedule that suited our teams. VeriSM helped us standardise how we govern services across departments and suppliers."

    Jure Kralj

    IT Director

    Banking, Slovenia

    0/0



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    We also deliver VeriSM™ Foundation Certification Training across multiple cities

    Invensis Learning delivers industry-leading VeriSM™ Foundation training solutions tailored for individuals and organizations.

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    Frequently Asked QuestionsHere's everything you may ask...

    VeriSM Foundation is EXIN's entry-level credential that validates your understanding of VeriSM, a service management approach for the digital age. It covers the VeriSM model, the management mesh, VeriSM patterns and how an organisation defines its own flexible service management approach.

    General

    What is the EXIN VeriSM Foundation certification?

    VeriSM Foundation is EXIN's entry-level credential that validates your understanding of VeriSM, a service management approach for the digital age. It covers the VeriSM model, the management mesh, VeriSM patterns and how an organisation defines its own flexible service management approach.

    What is VeriSM?

    VeriSM is a service management approach for the digital age. Rather than prescribing one methodology, it gives organisations a model to integrate the practices best suited to their context, such as ITIL, Agile, DevOps, Lean and SIAM, using the management mesh as its central concept.

    Is VeriSM Foundation worth it for professionals in Slovenia?

    Yes. As Slovenian ICT, telecom and banking employers modernise service delivery under Digital Slovenia 2030, a modern, framework-agnostic credential helps you stand out. VeriSM Foundation is recognised internationally and opens roles from service desk to IT leadership. Talk to a learning advisor to plan your path.

    Are there any prerequisites for VeriSM Foundation?

    No. VeriSM Foundation has no formal prerequisites and is open to all, regardless of education, experience or prior service management knowledge. It is designed to be accessible to IT and business professionals alike.

    How long is the VeriSM Foundation certification valid?

    VeriSM Foundation certification is for life. The credential does not expire, and no renewal, re-examination or continuing education is required to keep it.

    Pricing

    How much does VeriSM Foundation training cost in Slovenia?

    Training is typically offered as a combined course and exam package, and the fee depends on the format and schedule you choose. Pricing is available on request in euros. Contact us for a quote or to see upcoming batches.

    What is included in the course fee?

    The fee usually covers EXIN-aligned courseware, instructor-led sessions, practice questions, mock exams and learner support. Many packages also bundle the EXIN VeriSM Foundation exam voucher. Confirm the exact inclusions when you request a quote.

    Is the EXIN exam fee included in the training price?

    Often, yes. VeriSM Foundation is commonly purchased as a training and exam bundle through an EXIN training partner, though this can vary by package. Ask our team to confirm whether the exam voucher is included in your chosen option.

    Do you offer corporate or group discounts?

    Yes. We offer corporate group training with customised schedules and volume-based pricing for IT teams, service desks and business units across Slovenia. Ask about corporate or group pricing for a tailored quote.

    What payment options are available?

    We accept major credit and debit cards and bank transfers, and instalment options are available on selected plans. Speak with a learning advisor to choose the option that suits you.

    Exam

    What is the format of the VeriSM Foundation exam?

    The EXIN VeriSM Foundation exam is closed book and uses single-answer multiple-choice questions. It is based on the current EXIN VeriSM Foundation Examination Specification and can be taken online with proctoring or at an accredited test location.

    How many questions are on the exam and how long is it?

    The exam has 40 multiple-choice questions and a time limit of 60 minutes (one hour). It is delivered as a closed-book examination.

    What is the passing score for the exam?

    The passing score is 65 percent, which means you must answer at least 26 of the 40 questions correctly to pass.

    What if I do not pass the first time?

    You can re-sit the EXIN VeriSM Foundation exam if needed, and our training includes practice questions, mock exams and trainer guidance to help you prepare thoroughly and reduce that worry. Confirm the current re-sit policy with EXIN before you book.

    Where can I take the VeriSM Foundation exam?

    You can take the exam online through EXIN's proctored exam system or at an EXIN accredited testing location. It is typically arranged through your training partner as part of the course and exam bundle.

    Course Content

    What topics does the VeriSM Foundation training cover?

    The training covers all seven EXIN topic areas: the service organisation, service culture, people and organisational structure, the VeriSM model, progressive practices, innovative technologies and getting started, plus preparation for the exam.

    Do I need prior service management experience?

    No prior experience is needed. VeriSM Foundation is an entry-level credential designed for both IT and business professionals, and the training builds concepts from the ground up with practical examples and guided practice.

    Is the courseware aligned to the current EXIN syllabus?

    Yes. The courseware is mapped to the current EXIN VeriSM Foundation Examination Specification and to the VeriSM framework from the IFDC, so you study exactly what the exam assesses.

    What is the VeriSM management mesh?

    The management mesh is the central concept of VeriSM. It integrates four elements, resources, environment, emerging practices and management practices, so an organisation can build a flexible service management approach that fits its context and VeriSM pattern.

    What learning materials are included?

    You receive EXIN-aligned courseware, practice questions, mock exams and topic-wise revision aids covering the seven examination areas. These help you identify weak spots and build confidence before the exam.

    Enrollment

    How do I enrol in VeriSM Foundation training in Slovenia?

    You can enrol through the Invensis Learning website. Choose your preferred format, complete payment, and you will receive access to schedules, courseware and learning resources. Contact a learning advisor if you would like help choosing a batch.

    What training formats are available?

    We offer online (live virtual) instructor-led training and classroom sessions, as well as customised corporate group training for teams. You can pick the format that best fits your schedule and learning style.

    How soon can I start?

    New batches run regularly for both live virtual and corporate training. Once you enrol, you receive schedule details and can begin at the next available session. See upcoming batches or ask an advisor for the current dates.

    Can I reschedule or transfer my batch?

    Yes. Flexi options let you reschedule or move to another batch on selected plans. Contact our support team to arrange a change that suits you.

    What is the refund or cancellation policy?

    Refunds and cancellations are handled per our published policy, and selected plans include a money-back option. Reach out to our team for the details that apply to your enrolment.